Volunteer manager volunteer jobs in Gravesend, kent

Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.

Job Purpose:

• To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.

• To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.

• Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.

• Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.

• Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.

• Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.

• Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.

• Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.

• To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.

• To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.

Key details

• Contract: 1-year fixed-term, with potential to extend. 3-month probationary period.
• Hours: 16 hours per week. Candidates must be available Weds 9.00-12.00 and Thurs 15.30–18.30 most weeks, to support project activities. Remaining hours can be worked flexibly by agreement.
• Location: Office and venues in Tower Hamlets, with some home working
• Salary: £29,500 per annum pro rata (0.4 FTE, 2 days per week)
• Start date: From 1 August 2026 (negotiable)
• Line manager: Project & Operations Officer
• Requirements: DBS check. You must already have the right to live and work in the UK.

Who we are

Globe Community Project is a dynamic and growing charity in the heart of East London. Our mission is to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets. Connection is important to us in everything we do.

About the role

We are seeking an organised, dynamic and people-focused Volunteer Coordinator to lead volunteering across both our programmes. This role will supporting and coordinate volunteers across

•  Touching Safe Ground – supporting women and children seeking sanctuary.
•  Well Old – supporting older people experiencing loneliness and isolation.

You will support our established volunteer team within Touching Safe Ground, and develop volunteering opportunities within Well Old. This role is responsible for recruiting, coordinating, supporting and developing a diverse team of volunteers who make our sessions and activities possible.

You will help ensure that volunteers have a positive, rewarding and meaningful experience, while enabling Globe Community Project to deliver high-quality support to participants. This is an exciting opportunity for someone who enjoys building relationships and using their great admin skills to create opportunities for others, helping volunteers develop their skills, confidence and sense of belonging.

What you’ll do

• Coordinate volunteer availability for both of our projects, including weekly Touching Safe Ground sessions. 
• Recruit new volunteers through social media, volunteering websites, local university liaison and community outreach.
• Act as the first point of contact for volunteering enquiries, manage applications, conduct interviews, and manage references and onboarding requirements
• Build and maintain effective partnerships and referral pathways with organisations, universities and community groups, including including universities, faith organisations and community groups across East London.
•  Ensure all volunteers complete appropriate DBS checks, Volunteer Agreements and any other required safeguarding processes.
•  Deliver volunteer inductions and provide practical training, supporting the learning, development and wellbeing of volunteers, and identifying any further training needs as they arise.
•  Network and conduct desk research to identify wellbeing, learning and CPD opportunities for volunteers, particularly those with lived experience of migration or seeking sanctuary.
• Administer volunteer travel expenses and maintain accurate records on shared systems.
• Attend sessions regularly alongside volunteers to build relationships, provide support and understand their experiences.
•  Maintain regular communication with volunteers and respond promptly to questions and concerns.
•  Organise volunteer thank-you events and other opportunities to recognise and celebrate their contributions.
•  Monitor and report on volunteer numbers, recruitment, retention, successes and challenges.
•  Attend relevant staff meetings as required.
• Report safeguarding concerns immediately and follow organisational safeguarding procedures.

What we’re looking for

Essential:

• Demonstrable experience coordinating, managing or supporting volunteers, interns or staff.
• Excellent organisational, time management and prioritisation skills
• Strong interpersonal and relationship-building skills.
• Experience recruiting, onboarding or coordinating volunteers, interns or staff.
• Confidence in working with people from diverse backgrounds.
• Strong administrative skills and attention to detail.
• Ability to work independently and use initiative.
• Good written and verbal communication skills.
• Confident using email, spreadsheets and maintaining accurate records.
• Commitment to safeguarding, promoting the welfare of children and adults, protecting confidentiality and personal data.
• Warm, inclusive and supportive, committed to helping others succeed.
• Commitment to the values and mission of Globe Community Project.

Desirable:

• Experience working within the charity, community or voluntary sector.
• Experience supporting refugees, asylum seekers, migrants, older adults on low incomes, or other marginalised communities.
• Knowledge of volunteer management best practice.
• Experience of using CRM systems.
• Experience organising events, training or community activities.
• Speaks a community language.
• Experience using social media or digital platforms for recruitment and engagement.

Equal Opportunities

Globe Community Project is committed to building a diverse team that reflects the communities we serve. We particularly welcome applications from people with lived experience of migration and seeking sanctuary.

What we offer

• Salary £29,500 per annum (full-time equivalent). This role is 2 days per week (16 hours, 0.4 FTE), giving an actual salary of £11,800 per annum.
• 30 days’ paid holiday plus bank holidays, pro-rata, increasing after 5 years’ service.
• 10% employer pension contribution through our NEST scheme.
• Employee health insurance following successful completion of probation period.
• Hybrid working with some home working.
• A supportive, diverse and mission-driven team.
• Opportunities for training and professional development.

Special Events Manager – Volunteering

Contract type: 12 Months Fixed term – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £47,423 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Community, Events and Education team manages and delivers a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to community fundraising, our volunteer Speaker Network and education engagement. The team delivers far more than income by deepening the engagement of new and existing supporters, raising awareness of WaterAid’s work.

The Special Events team is responsible for the management and delivery of unique festivals partnerships and special events.

About the role

As our Special Events Manager – Volunteering you will lead volunteer management across all of WaterAid’s festival and special events activity and manage teams of staff and volunteers onsite at some of the UKs biggest and most loved public events.

In this role, you will:

• Recruit, train and manage over 700 volunteers across festivals
• Develop and deliver volunteer training, safeguarding and wellbeing processes.
• Support the special events team with operational plans, including volunteer schedules, logistics and volunteer welfare.
• Lead teams onsite at festival events as required including Glastonbury festival, and other WaterAid events.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience of recruiting, developing, motivating, and managing large teams of volunteers at mass public events.
• Excellent knowledge and experience of safeguarding and welfare practices for volunteers and experience in delivering these in a live events environment.
• Proven experience of leading, managing and supporting volunteers and staff.
• Ability to manage cross-team projects and establish excellent stakeholder relationships at peer and senior levels to deliver against shared objectives.

Closing date: Applications close 12:00 PM UK time on Monday 6th July. Interviews are expected to take place week commencing 13th July.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising and Volunteers Manager is responsible for managing and delivering an ambitious, values-led community fundraising programme that meets Muslim Aid's income targets while deepening community engagement and volunteer impact.

Working within Muslim Aid's Growth Department and reporting to the Head of Growth, the post-holder will lead a dedicated team, oversee all community fundraising campaigns (including Ramadan, Qurbani and Emergency appeals), and manage a national volunteer network. The role ensures all activity is compliant with regulatory, ethical and Islamic values-based standards and that Muslim Aid's community fundraising is delivered in line with the MAUK Growth Strategy 2026–2030.

About the Role:

1. Lead on mid-year and end-of-year income reviews, presenting findings and recovery plans to the Head of Growth.
2. Maintain a pipeline of new community fundraising activities and products (e.g. regular giving, community challenges, legacy and corporate-community partnerships) to grow income diversification.
3. Maintain a live Fundraising Risk Register that documents impact on acquisition and service delivery. Review quarterly and escalate any high-rated risks within 48 hours.
4. Develop and maintain an Annual Events Calendar shared across relevant departments at least 2 months in advance.
5. Set and track an annual volunteer growth target agreed with the Head of Growth reporting progress on a monthly basis.
6. Utilise online fundraising platforms (e.g. JustGiving, LaunchGood, peer-to-peer fundraising pages) to maximise income from community fundraising campaigns.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience developing and delivering annual fundraising work plans, securing income across multiple community fundraising streams.
2. Demonstrable track record of meeting or exceeding income targets. 
3. Experience sourcing and capacity-building volunteers.
4. Experience running major faith/community campaigns (e.g. Ramadan, Qurbani, Emergency).
5. Knowledge of digital fundraising tools and online giving platforms as they apply to community fundraising.
6. Ability to inspire people and build long-term relationships with internal and external stakeholders

Why you should apply:

Join Muslim Aid as our Community Fundraising and Volunteers Manager and take a leading role in managing and delivering an ambitious, values-led community fundraising programme in line with Muslim Aid’s Islamic values and MAUK Growth Strategy 2026–2030. You’ll lead a dedicated team, oversee community fundraising across key campaigns, and build a strong national volunteer network to grow sustainable income and strengthen community engagement across the UK. If you’re passionate about inspiring supporters, empowering volunteers and delivering meaningful fundraising experiences that enable life-changing humanitarian work, apply now to make a real impact across communities throughout the UK.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children & vulnerable communities, Muslim Aid operates rigorous safeguarding and PSEA procedures in our recruitment process. We are committed to the prevention of sexual abuse, exploitation and adopt a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding specific-enquiries.
• Criminal records check, including a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable
• Proof of eligibility to work in the national location for this role. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

We are looking for an experienced National Operations Manager, to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation.

We are an award-winning national charity which trains over  20,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future. The key areas of focus include:

• Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.

• Relationship Management: To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations. 

• Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

Regional Volunteer Team Lead- Midlands and Yorkshire

CSSC

Remote

£33,000.00

Full-time

Permanent

Membership Organisations

Job description

Pay: £33,000.00 per year

Job description:

Position: Volunteer Team Leader

Location: Remote in Midlands and Yorkshire

Full-time Salary: £33,000 + car

Job Title- Volunteer Team Leader

Department- Regional Hub

Reports to- Head of Change

Grade- Team Leader

Job Purpose

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.

Key accountabilities

• To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.

Dimensions

No. of direct reports

0

Total staff overseen

0

Internal contacts

Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing and  Communications Team

External contacts

Regional and Area Officers, Communications Officers, Event volunteers

1

Person Specification

Personal

effectiveness

Essential

Desirable

Ability to manage and organise time and workload effectively.

Resilient and flexible with the ability to work under pressure

Ability to build and manage strong working relationships.

Able to work independently and as part of a team.

Personal drive and enthusiasm with a positive attitude and a desire to succeed.

.

Committed to continuous improvement

Skills,

experience & qualifications

Essential

Desirable

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
• Intermediate to advanced level of MS word and Excel
• Ability to communicate both through written and verbal
• Full UK driving licence as travel will be required for this role
• A relevant degree or professional qualification in volunteer management

is not essential but may be advantageous.

• A working knowledge of CRM and digital Event Management Systems
• Experience with building and working with high performing teams

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme

Experience:

• Volunteer Management: 3 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: Remote

Strategic Partnership Development Manager

Contract type: Permanent, Full-time, 35 hours per week

Location: London, UK

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £47,423 per year with excellent benefits

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Corporate Partnerships Team is responsible for developing high value, high impact strategic partnerships with companies, where the value goes beyond financial alone to meaningfully contribute towards WaterAid’s mission, including finding ways to contribute to programmatic, policy and advocacy objectives.

About the role

As our proactive and driven Strategic Partnership Development Manager you will lead partnership development for a range of priority corporate sectors - working closely with global partnerships, programmes and policy colleagues - to secure new multi-year partnerships and drive sustainable change.

In this role, you will:

• Lead on partnership development for strategically important sectors including food and beverage and agriculture, as well as other sectors to be determined. Effectively utilising your commercial awareness and corporate partnerships expertise to present WaterAid’s partnerships offering and value-add externally to these industries.
• Develop and manage a pipeline of potential high value, annual and multi-year new business opportunities, ensuring there is sufficient lead generation, active movement and conversion to secure annual and multi-year 6-figure+ partnerships.
• Collaborate with colleagues across the WaterAid federation including partnerships, communications, programmes and advocacy to identify and develop high-quality propositions that meet both partner and WaterAid needs.
• Lead WaterAid’s presence at global events and conferences, building a network of contacts amongst companies and actively cultivating this network.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience in generating six-figure strategic, new business partnerships from cold in the charity sector or in a commercial setting and proven ability to meet and exceed personal targets.
• An externally focused and proactive attitude, with the energy and passion to engage people and excite them about WaterAid, alongside the ability to forge effective working relationships with stakeholders at all levels, including internal and external C-suite.
• Excellent presentation, verbal and written communication skills with an aptitude for writing high-quality and engaging proposals for a corporate audience.
• Strong working understanding of charity-corporate partnerships, corporate sustainability, Environmental Social and Governance (ESG) and Corporate Social Responsibility (CSR).

Although not essential, we’d prefer you to have:

• Understanding and experience of international development
• Understanding of and active interest in the agriculture and food & beverage sectors, including key materially important sustainability topics.

Closing date: Applications close 12:00 PM UK time on the 10th July 2026. 

How to apply: Click Apply to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Insight Manager (Maternity Cover)

Salary: £41, 439
Location: Remote with occasional travel to Downton / London for meetings 
Hours: Full time
Contract: 12 months maternity leave cover

We have an exciting opportunity for an Insight Manager to join our team, playing a key role in how insight, research and evaluation inform decisions and demonstrate impact across the organisation.

Please see below for more information.

About the Role

This is a high-impact role at the heart of how we understand and improve what we do.

As Insight Manager, you will lead on delivering high-quality insight to support decision-making across key areas of the organisation.

You’ll have ownership of insight across our commercial and fundraising activity, as well as supporting our brand and marcomms teams with understanding public perceptions, helping us better understand our audiences, reputation and opportunities to grow impact.

Working as part of a team of Insight Managers and Data Analysts, you will collaborate closely with colleagues to ensure insight is joined-up, relevant and actionable. Alongside your core areas, you’ll also support wider team priorities where needed, contributing to a flexible and collaborative insight function.

You will design, commission and deliver research as well as using our own data to support your insights, working with stakeholders to understand their needs and translating findings into clear, evidence-based recommendations

This is a fantastic opportunity partnering with stakeholders to embed insight and ensure it is used effectively to drive decisions and maximise impact.

About You

Are you passionate about turning data into meaningful stories that drive change?

Do you enjoy working with stakeholders to bring insight to life and influence decisions?

Are you confident working with stakeholders, helping them understand and apply insight effectively?

We’re looking for someone who:

• Brings solid experience in research, insight or evaluation (typically 3–5+ years), ideally within a charity or related setting
• Has experience delivering end-to-end research projects, with a strong focus on quantitative research but equally confident in using qualitative methods
• Is confident working with marketing or fundraising stakeholders
• Can translate complex data into clear, relevant and actionable insights
• Builds strong relationships and enjoys working collaboratively to embed insight into decision-making
• Has experience commissioning or managing external research agencies
• Has an understanding of audience insight, public perceptions or brand research, particularly in charity and not for profit sectors
• Is adaptable and willing to support across a range of insight and research projects

Please note: candidates should have a relevant degree (or equivalent experience).

About the Team

You’ll be part of a collaborative and supportive Data Insight and Research function, focused on ensuring insight and evidence are accessible, useful and embedded in everyday decision-making.

We value curiosity, shared learning and continuous improvement—working together to make sure insights genuinely make a difference.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 24th June 2026 
Interview Process: Initial informal conversation, followed by more structured competency based interview with a presentation.

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

About Care4Calais and the Legal Access Department

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.

Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.

About the role

The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.

Responsibilities

Volunteer Management

• Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
• Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
• Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
• Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
• Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
• Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
• Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
• Recruit, train and onboard new volunteers with the support of the Head of Department as required.
• Manage own, limited, complex caseload of clients where required to support the volunteer casework team.

Casework Management

• Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
• Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
• Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
• Report on team progress to the Head of Department via pre-arranged channels and format.
• Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
• Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
• Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
• Attend and contribute meaningfully to team meetings

Person specification

1. In-depth understanding of the UK asylum system
2. Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
3. Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
4. Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
5. Clear leadership ability, with the capability to act with initiative and drive
6. An understanding of the volunteer experience including potential challenges volunteers may face
7. Self-motivated and used to managing multiple priorities to meet deadlines
8. Collaborative team member with excellent verbal and written communication skills
9. Strong digital literacy, including ability to work on Google Workspace and Office 365
10. Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset

Whilst not essential, we welcome applications from people with the following skills

     12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to:               Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic

     13. Experience leading and managing volunteer teams from varied backgrounds

Application process

Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.

The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.

We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.

If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, some evening work is required

Salary: £32,000 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

We are working with an incredible life saving charity to find a new Community Manager to cover the Kent region for a maternity cover position. This is an exciting role that is people focused, making sure volunteers and supporters feel part of the family, and are appreciated and supported in everything they do, empowering volunteers in their engagement activities, from raising money, creating visitor experiences, developing the retail offering as well as looking for new audiences and opportunities.

Some of the benefits
Salary between 35,853 - 42,181 (dependent on experience)
Flexible working
26 days annual leave plus Bank Holidays
Competitive pension scheme
Life assurance
Optional health and dental cashplan

As a Community Manager you will be responsible for
Being connected to the community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
Empowering the volunteer engagement team to do what they do best, engaging the public, sharing the vision and growing support for our cause
Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
Being part of an amazing regional team, working collaboratively to shape the future of engagement and provide an outstanding level of care to staff, volunteers and supporters

About you
You will need to be a people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
Able to work as part of a high performing team, but equally confident working independently, out and about in your area
Passionate about making a real difference for our volunteers and supporters and growing support for the cause
Significant experience of engaging supporters, volunteers and the general public
Exceptional written and verbal communication skills
People leadership experience, ideally in leading volunteers in a collaborative environment
Experience of seeking out and implementing new opportunities for improved performance
Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other areas.
This post requires a valid driving licence.

Closing Date 14-06-2026
Interview date w/c 22 June

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

At Thomas Pocklington Trust, we’re promoting equality and inclusion for blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.

We are looking for an SLC Coordinator to join us and continue to grow the scope and presence we have already established in the Yorkshire and Humberside region. We are open to considering candidates wishing to work up to 36 hours per week. The salary will be pro rata for roles of less than 36 hours per week. 

About the role

The key purpose of the Coordinator role is to support the Senior Engagement Manager to deliver regional Sight Loss Councils across Yorkshire and Humberside and to engage with blind and partially sighted people across the region.  We currently have three Sight Loss Councils (SLCs) in this region, so the postholder will be expected to work alongside the Senior Engagement Manager and coordinate the SLCs’ activity, focusing on the retention of the volunteers engaged and ensuring the projects and work they are involved in continue to be successful.

About you

You will have the passion and ability to use your lived experience to influence change, for the benefit of blind and partially sighted people. As an experienced Coordinator, you will engage and support Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.

You will be a self-starter and work well on your own but will also enjoy being a part of a national team working across the country, with whom you can learn from, as well as share good practice with. Ideally you will need to live within the Yorkshire and Humberside region, as there will be travel within the region every week.

About Care4Calais

Care4Calais (C4C) is a volunteer-based charity providing essential aid and support for refugees in northern France and the UK. We support through on-the-ground assistance, and advocate for a fair asylum system - including safe routes to the UK with refugee rights on arrival.

We work alongside people seeking safety to ensure access to daily essentials, and fill gaps where state support is not provided. We are here for everyone attempting to navigate the complexities of claiming asylum in the UK - providing access to justice, and practical, welcoming support. We also communicate to the public the need for action in support of refugees. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.

In northern France we operate year round from Calais, providing warm clothing, shoes, shelter, services, and assistance to refugees living in appalling conditions.

Across the UK we collect and distribute clothes and other essential items, and provide social support and interaction including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. We are a community with the shared goals of creating a just asylum system, and a fair and welcoming society for all refugees.

Our work involves organising successful campaigns against racist UK government policies, such as the Rwanda plan and the use of barracks as accommodation for people seeking sanctuary.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the role

The UK Operations team provides essential psychosocial support to people seeking safety through practical services; such as running distributions, delivering English classes and drop ins, as well as activities to promote wellbeing such as trips and sports activities.

The UK Field Operations Manager will be responsible for managing our operations in London, working as part of the UK Field Operations Team to support large teams of grassroots volunteers to provide essential support to people seeking safety. 

You will need to onboard and motivate volunteers through continuous engagement and support to ensure that proper safety procedures for effective  distributions and activities are in place, well communicated, and consistently applied. The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed. Successful Field Operations Managers will build networks with local charities, community groups and Local Authorities to help grow and develop the operations of the local Care4Calais volunteer teams. As an operation, continuous improvement through research, learning and development of practices and policies will be critical. The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, a strong team player and excels working in a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity, strong interpersonal skills, and the ability to communicate with a diverse group of people. You will be part of Care4Calais’ core team in the UK and will report directly to the Chief Operations Officer. 

This is a fantastic opportunity to join a highly committed team dedicated to improving the lives of those seeking safety.

 Key Responsibilities

Your responsibilities will include, but will not be limited to:

• Providing core operations support for Care4Calais’ operations in the UK (specifically London), working to build capacity and support volunteers in their activities. This includes supporting with setting up and running clothing distributions, drop-in sessions, trips and activities as well as supporting volunteers offering guidance and information to individuals.

• Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations. 

• Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.

• Managing and supporting large teams of dedicated volunteers supporting people seeking safety.

• Being involved in ensuring that safeguarding procedures are followed in your teams.

• Volunteer onboarding and induction, and continuous volunteer management.

• Develop and deliver training to volunteers.

• Regular in-person visits to the volunteer teams you manage in London. 

Person Specification

Essential Skills and Experience: 

• Clear leadership ability, with the capability to act with initiative and drive;

• Proven project management skills;

• Strong commitment to the rights of people seeking safety;

• Commitment to Care4Calais' values and mission, including anti-racism;

• Hands on, operational, dynamic and enthusiastic;

• Team worker with good communication and people skills;

• Self-motivated and used to managing multiple priorities to meet deadlines;

• Able to build positive relationships with a range of stakeholders including those from displaced communities, Local Authorities and other charities;

• Ability to respond to the fast-changing and dynamic nature of the UK asylum system, always prioritising the needs and desires of the communities we support;

• Excellent verbal and written communication skills;

• Ability to work on Google Workspace and Office 365.

Desirable Skills and Experience:

• Experience leading and managing volunteer teams from varied backgrounds

• Experience working/volunteering supporting people seeking safety 

• Experience in making grant applications/fundraising experience and managing budgets

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.

Please note: While day-to-day this is a remote role, you will be expected to conduct semi-regular visits to the local volunteer teams in the areas you manage (London). You must therefore be willing to travel, and you will be supported in doing so.

Applications

Please provide a short cover letter/personal statement that explains why you are suitable for this role and why you want to work for Care4Calais, and answer the short application questions.

The successful applicant will be provided with the induction and training needed for them to succeed in the role.

Please note that we receive a high number of applications and are a small internal team. If you do not receive a response in the first round, it means you have not been selected.

We understand that AI can be a useful tool, however we ask that you do not use it for this application as we want your application to be personal to you. 

Equality & Safeguarding

Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.

Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.

Lived Experience Inclusion

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system. As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment.). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.