Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Children and young people in London matter; their voices, experiences, and futures. They deserve every chance to make the most of their lives. But too many young people can't because they don't have the opportunities to help them thrive. This is where transformational youth work comes in, offering somewhere to go, something to do, someone to trust.
The Fundraising and Communications Officer plays a vital and diverse role in the success of the Fundraising and Communications Directorate and London Youth as a whole. As well as taking on your own specific projects, you will offer support to the wider Fundraising and Communications Directorate across events, different income streams, and communications projects as we work to achieve our targets in excess of £3.6m. You will collaborate with colleagues, funders, and partners and meet youth workers and young people as we look to engage and inspire audiences in support of transformational youth work.
What you will be doing
What you bring to the role
Knowledge and Experience:
Attributes and Behaviours:
You will be able to demonstrate our values of being:
Why work at London Youth
The client requests no contact from agencies or media sales.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
As a Support Worker for the Young People’s Services at Peabody, you will play a vital role in helping young people live independently and thrive within their communities. This is a meaningful and rewarding position where you will support individuals who may be socially excluded, disabled, unwell, young mothers or homeless. Your work will directly contribute to their wellbeing, independence, and inclusion, ensuring they are empowered to lead fulfilling lives. You will be part of a team that values human rights, dignity, and respect, and you’ll be instrumental in helping young people overcome challenges and achieve their goals.
What you'll do
In this role, you will provide high-quality, person-centred support to young people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You’ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You’ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody’s values and policies.
What you'll need
• Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering.
• Strong communication skills and the ability to build positive relationships with young people and external partners
• A compassionate, empathetic approach with a genuine desire to make a difference in people’s lives
• Confidence to work independently (including lone working) and collaboratively as part of a team
• Good IT literacy, including the use of Microsoft Office and data entry systems
• A driving licence and your own vehicle, as this role will involve some travelling between schemes.
Why join us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What You’ll Get
• 25 days’ annual leave
• Flexible benefits including healthcare, dental, and discounts.
• 4x Life Assurance and up to 10% pension contribution.
• Professional development, including funded apprenticeships.
• Two paid volunteering days each year.
• Family-friendly policies and a supportive team culture.
Please read before applying
This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key.
This role includes 2 sleep-in shifts per week, with an additional £73.89 per sleep-in shift.
We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone!
Interviews for this role will take place on Friday 14h August, in-person in Stevenage. Each interview will be a 2 hour slot.
If you have any questions about this role, please get in touch with Talent Specialist, Harry Lund.
This role requires an enhanced DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Floating Support Worker
Salary: £28,655 per year
Hours: 37.5 hours per week, compressed over 4 days
Contract type: Permanent
Location: Southwest, covering Exeter, Somerset, Mendip and Dorset
Additional information:
As the role involves regular travel, we are ideally looking for candidates based within the Somerset area.
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Floating Support Worker, you’ll play a vital role in supporting services where extra capacity is needed, working across different locations including Exeter, Somerset, Mendip, and Weymouth. This is a varied and dynamic role, offering the opportunity to work across supported housing and outreach services, with no two weeks looking the same.
You’ll work directly with people who have a range of support needs, building positive, professional relationships and providing person‑centred, trauma‑informed support. This includes offering practical help, promoting independence, and responding flexibly to individual circumstances in a fast‑paced environment.
This role is ideal for someone who enjoys variety, is well organised, and can adapt to changing priorities and locations. You’ll need to be a driver with access to your own vehicle and business insurance, and be comfortable working flexibly, with rotas provided two weeks in advance and occasional last‑minute changes handled considerately.
What you’ll be doing:
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.
There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.
The successful candidate will have:
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card.
Please note that unfortunately we are unable to support with sponsorship.
To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Closing Date: Friday 14th August 2026
Interview Date:We will review applications as they come in and offer interviews to those who meet the criteria.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people experiencing homelessness in Bristol?
The Bristol Rough Sleeping Prevention Service provides a rapid response service, intervening to ensure no one needs to sleep rough. Our work is ongoing, and we are currently looking for someone to join our team as an Assessment and Reconnection Worker. In these roles you will:
About you
This role will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations. We encourage you to apply if you can demonstrate:
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 12 August 2026
Interview and assessments will take place on 26 August 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Peer Recovery Worker will support people who are sleeping rough, at risk of rough
sleeping, or going through important stages in housing and recovery. The main purpose
of this role is to help reduce the harm caused by rough sleeping.
You will listen, build trust, give practical help and share clear information. You will help
people connect with the right support, including housing, health care, drug and alcohol
services, benefits advice, community groups, and services based at WSUP.
WSUP is not a drug and alcohol treatment provider, so this role does not involve
clinical treatment or specialist interventions. Instead, you will help people understand
their options, prepare for appointments, overcome barriers and stay connected with
services that can meet their needs.
You do not need to have all the answers.
We are looking for someone who is kind, reliable, calm and able to support people
without judgement. We welcome applications from people who have lived experience of homelessness,
addiction or recovery, and who feel ready to use that experience to support others
safely and positively.
Key Responsibilities
Engagement
Practical support and navigation
Recording, safety and outcomes
Working with co-located services
Person Specification
Essential skills & experience
Desirable skills & experience
Our ambition is to prevent and ultimately end homelessness within our local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part of a team of Outreach and Project Workers pivotal to the delivery of an exciting new project focused on reaching women identified as at risk of homelessness and exploitation. The Luna Project supports women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.
You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.
You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.
This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting people to live independently and achieve their goals? If so, this rewarding opportunity at Peabody could be the perfect fit for you.
As a Mental Health Support Worker, you’ll work within our HPFT-funded services in Hertfordshire, supporting adults with lived experience of mental health challenges. You’ll help individuals build stability, develop independent living skills, and move forward in their recovery journey through a person-centred and trauma-informed approach. Working across our services in Welwyn Garden City and Cheshunt, you’ll play a vital role in empowering customers to overcome barriers, improve their wellbeing, and achieve greater independence.
What you’ll do
What you’ll need
You’re a compassionate and resilient individual who is passionate about making a positive difference in people’s lives. You’re able to build strong, trusting relationships and support customers with empathy while maintaining professional boundaries. You’re also organised, adaptable, and confident working both independently and as part of a team in a dynamic environment.
You will also have:
Please note this role will require an Enhanced DBS check as well as participation in an on-call rota.
Why join us
At Peabody, our values guide everything we do - Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
What you’ll get in return
Please read before applying
This role will require an Enhanced DBS check as well as participation in an on-call rota.
As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Closing date: 3rd August
Interviews will be taking place over Teams on Friday 7th August and if successful you'll be invited to an in person meeting the following week.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Do you have a passion for supporting people to rebuild their lives?
We are looking for a Recovery Worker to join our excellent team in Hounslow. As the successful candidate you will have a passion for supporting some of the most vulnerable individuals in the borough,supporting residents around their strengths and aspirations.
The Hounslow LIFE service is a large multi-site service that has a staff team of 32 supporting 86 clients, covering specialisms such as Homelessness, Substance Use and Mental Health.
In the role of Recovery Support Worker, you will be working withour clients on their road to recovery, aiding clients to gain the necessary skills to move on from our services and into suitable accommodation. You will assist a caseload of clients, supportingthem to maintain independence in the community, build on their skills for employment, manage their own health needs, and look towards a brighter future. You will also have some housing management responsibilities as part of ensuring we deliver safe, high quality services.
Please note, due to the needs of all our services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays, and the role will be service based with no home working.
About you
To succeed in this highly rewarding role you would benefit if you:
However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
How to apply
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Closing date: 10am on 13 August 2026
Interview and assessments on: TBC
The client requests no contact from agencies or media sales.
Homeless Recovery Worker Assistant
£16 307 - £16 600
Wokingham
Permanent Part Time - 24.5 hrs
Enhanced DBS Required
Drivers Licence: Not Required
Lone Working: No
Night Working: No
Weekend Working: Yes
At Two Saints we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure and ready to take their next steps.
We’re seeking compassionate adaptable people to join our Wokingham service as a Homeless Support Worker Assistant. You’ll bring a passion for supporting people to build confidence develop essential life skills and recognise their own strengths and support needs through positive meaningful interactions.
As the ideal candidate your ability to connect with people will help them build trust resilience and a sense of possibility for their future. You will learn knowledge of safeguarding working proactively within our policies and contribute to a strong collaborative team environment.
Our Homeless Support Worker Assistant roles are support‑based focused on guidance encouragement and empowering clients to achieve their goals. The work can be challenging but also truly rewarding - made even more so by the supportive values‑driven team who will help nurture and develop your skills.
Homeless Support Worker Assistant Essentials:
* An interest and concern for homelessness and related issues
* Ability to contribute to a team
* Good communication skills clear verbal and written English
* Knowledge of Microsoft Outlook Excel and Word
Homeless Support Worker Assistant Desirables:
* Experience in similar sectors
* Experience in customer service roles
Could this be you? If yes apply for this exciting Homeless Support Worker Assistant opportunity with Two Saints.
For full role details please see the attached Job Description for the role of Homeless Support Worker Assistant.
We reserve the right to close our adverts early if a successful candidate is found so please submit your application as soon as possible.
Two Saints is committed to safeguarding and safer recruitment using pre-employment checks such as Enhanced DBS Overseas Police Checks (where appropriate) Reference Checks and CV gap querying upon appointment to the role.
About Us
We offer support to people who are homeless vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe flexible and reliable client led housing and support with a focus on reducing homelessness improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire Hampshire Isle of Wight and Dorset.
We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.
We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
SENIOR YOUTH SUPPORT WORKER
VIOLENCE REDUCTION PARTNERSHIP HOSPITAL IN-REACH & COMMUNITY BASED SERVICES
Oasis Midlands
Hours: 1 x full time post at 40 hours (inclusive of breaks)
Contract type here: Fixed term until March 27 (secondment opportunities will also be considered, subject to agreement with the successful candidate's current employer).
Salary: Grade D - £33,802 per annum
Are you passionate about supporting young people and communities? Will you support young people to recognise and reach their full potential? Oasis is about to embark on an exciting new partnership with the West Midlands Violence Reduction Partnership to deliver Hospital In-Reach and Community Based Services. We are recruiting a Senior Youth Support Worker to be part of the team. We always work in a holistic way, and it is no difference when it comes to violence. We don’t treat violence in isolation. Instead, we will seek to work as part of an eco-system of care—connecting education, housing, youth work, family support, safeguarding, and community relationships.
We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies.
If you share this passion and want to make a difference, come and join the team.
To hear from those working in similar roles in our team in Greater Manchester, click here.
As Senior Youth Support Worker you will;
· Provide supervision to Youth Outreach Worker(s).
· Be present in hospital and community locations to support young people that are impacted by violence.
· Work with young people in the community supporting them to process what has happened and linking them in with services/groups that will provide them with sustainable ongoing support.
· Deliver group work sessions to get young people talking about the issue of violence providing a safe space for them to talk about their concerns and what they want to change.
· Support communities impacted by critical incidents.
· Oversee referrals
· Work closely with the Project Administrator to monitor engagement and impact.
Amongst other requirements, the successful post holder must have:
· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.
· Proven experience working with young people ‘at risk’.
· Excellent communication skills.
· Knowledge of child protection, safeguarding and Health and Safety practices
· Reliability, with a flexible approach to changes and able to work unsociable hours.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages)
If you would like a conversation about the role, please contact us via the Oasis Charity Jobs Website.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
We are accepting applications on a rolling basis and will invite suitable candidates to interview as applications are received. Early applications are encouraged, as we reserve the right to close the recruitment process once the position has been filled.
Applications are welcomed from individuals interested in undertaking this role as a secondment opportunity. Secondment arrangements will be considered on a case-by-case basis and will require approval from the applicant's current employer.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in Camberwell with frequent travel across London, primarily Lambeth
Ref: LSS-261
Are you an experienced support worker with a passion for helping young people achieve independence? Do you have experience supporting vulnerable young people with complex needs while providing guidance and support to colleagues?
If so, St Giles Trust is looking for a highly motivated Senior Caseworker to join our Lambeth Floating Support Service, helping young people secure and sustain safe accommodation while supporting the wider team to deliver outstanding person-centred support.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the service
Our Lambeth Floating Support Service helps young people successfully move into independent living by providing practical, tailored support to secure and sustain accommodation. Working closely with Social Workers, Personal Advisors, housing providers and other partner agencies, the service supports young people to overcome barriers to independence, build resilience and achieve positive long-term outcomes.
About the role
As Senior Caseworker, you will manage a caseload of young people with a range of housing and support needs while acting as the day-to-day lead within the team. You will support colleagues with complex cases, provide guidance and mentoring, and work closely with the Team Manager to ensure the service delivers high-quality, outcome-focused support.
You will develop holistic support and risk management plans, work collaboratively with statutory and voluntary sector partners, and provide practical assistance to help young people establish and maintain successful tenancies. This may include supporting access to education, employment and training, benefits, debt advice, health services and community resources, as well as accompanying young people to appointments and advocating on their behalf.
What we are looking for
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Please note this role requires an Enhanced DBS check with Adult Barred List.
Closing date: 3rd August 2026 at 9am.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:
Victim Support Casework Team Lead
Salary:
Actual salary is £27,200 per year (FTE £34,000).
Contract/Hours:
Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.
Annual Leave:
FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.
Location:
NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.
About NUM:
National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change.
NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers.
Background and Responsibilities:
The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you.
This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:
1) Management: Manage the operations and administration associated with victim and vocational support casework.
2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers.
3) High Standards: Support good performance and quality outcomes for sex workers.
4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM.
5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve.
Day-to-day tasks include but are not limited to the following.
Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.
Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services.
Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.
Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies.
External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required.
Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care.
Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.
Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact.
Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).
Onboard and train new members of the casework team.
PERSON SPECIFICATION
Essential Skills and Experience
Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.
Experience managing a team, providing line management support, and managing rotas and team resources.
An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.
Qualified ISVA or relevant casework support experience.
Strong interpersonal skills and an ability to work with multiple partners on complex cases.
Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.
An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.
Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.
Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team.
Experience of dealing with internal and external complaints and having difficult conversations.
Strong empathic and active listening skills.
Willingness to undertake continued professional development.
Desirable:
Experience of the sex work community.
Experience completing detailed reports on workstream productivity, both statistically and in written form.
The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.
Ability in languages other than English is beneficial but not required.
If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!
HOW TO APPLY:
Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line.
Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
The client requests no contact from agencies or media sales.
Substance Misuse Recovery Worker
The Recovery HUB
Portsmouth
37 Hours per week, Full-time
Monday – Friday with regular evening work and occasional weekend work
Salary Scale: 22 – 26 (£26,986 - £30,561 per annum)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
As a Substance Misuse Recovery Worker, you will manage a client caseload safely and effectively to support individuals who want to make changes to their lives. You will deliver a range of person-centred interventions, including monitoring Opiate Substitute prescriptions and promoting harm reduction. Primarily based at The Recovery Hub in Southsea, your role will involve visiting clients in other services or home environments, carrying out assessments, and working closely with medical teams and key partner agencies to deliver safe and effective support.
Who We're Looking For
We are looking for a trauma-informed, compassionate, and self-aware candidate with experience working with substance misuse and mental health client groups. You should possess excellent risk management skills, strong professional boundaries, and the ability to build meaningful, engaging relationships with service users. The ideal candidate will be proactive, adaptable, and willing to work flexibly (including evenings and weekends) to meet service user needs and ensure safeguarding standards across their caseload.
Essential Skills and Qualities
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Application closing date: Friday 21st August 2026
Interview date: Monday 14th September 2026 and Wednesday 16th September 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a compassionate and proactive Assertive Outreach Worker to support people experiencing multiple disadvantage, including mental health needs, substance use, homelessness, social isolation, or other complex challenges. This role will involve building trusting relationships with people who may find it difficult to engage with services, providing practical and emotional support, and working closely with partner agencies to help individuals access the right support at the right time.
The role focuses on building trust with individuals who may be reluctant to engage with traditional services, helping to reduce health inequalities, improve wellbeing, strengthen safety, build confidence and support sustainable recovery and independence.
The post holder will deliver community-based outreach, complete needs and risk assessments, co-produce support and safety plans, maintain accurate case records and work closely with partner agencies including housing, health, social care, domestic abuse services, drug and alcohol services and criminal justice partners.
This opportunity would suit someone with experience of supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage. Strong safeguarding knowledge, sound risk management skills, resilience and a non-judgemental approach are essential, alongside a commitment to Catalyst’s values of kindness, commitment and integrity.
Location: Nankeville Court, Woking, with travel across Surrey)
Salary: £31,140.00 (Pro-rata)
Hours: 27.5 hours per week
Contract type: Fixed Term - 5 years
Key responsibilities:
Outreach & Engagement
Safeguarding & Risk Management
Case Management
Multi-Agency Working
Working Conditions
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
The post is looking for someone who has:
Benefits
Safeguarding & Checks
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
The client requests no contact from agencies or media sales.