Leadership and management trainer jobs

About GMYF

GMYF is a long-established charity that works with young people across Greater Manchester to support their aspirations and create opportunities. We deliver a year-round programme of recreational and educational opportunities to young people within our stand-alone Centres as well as providing support to affiliated clubs.

GMYF opened our first youth centre in Partington in September 2022 and a second youth centre in Charlestown in July 2024. These Centres provide an ambitious and enriching curriculum for young people with a wide range of activities. We also jointly own an Outdoors Activities Centre in Cumbria – Ormside Mill. GMYF took on a management function for Norbrook Youth Centre, Wythenshaw from 1st May 2025, a previous affiliate member.

Now is a fantastic time to get involved with GMYF and support our work!

To find out more please visit our website.

Youth Activites Lead - Main Purpose of the job

To lead day to day operations providing a ‘hands-on’ management role to play & youth workers, oversight of external providers delivering activities to young people at Norbrook. Leading and implementing an enriching youth work curriculum, quality assurance and health and safety standards, providing outstanding outcomes young people. Working with external partners and attending partnership meetings.

Main Tasks and Responsibilities

Leadership and Management:

1. Provide curriculum and quality assurance framework for youth work at Norbrook,  providing a vibrant enriching offer for young people including youth voice and residential activities

2. Provide regular one-to-one support, coaching and appraisal of direct reports including Continuous Professional Development (CPD)

3. Support the centre self-evaluation process to inform GMYF Self Improvement Plan

4. Support the wider running of the charity though attendance at meetings and events

5. Complete small scale funding bids to enhance the centre youth offer   

 Health and Safety: 

1. Ensure centres meet health and safety standards/regulations including daily site checks, kitchen hygiene, risk assessments, fire drills, accident, and complaints logs

2. Provide clear guidance to centre staff and user groups on safe and compliant systems to ensure a safe, fit for purpose centre

3. Oversee all off-site trips and visits ensuring they are risk assessed, supervised, staff are briefed and staff understand their roles and responsibilities

4. Ensure a record of young people, staff and visitors on site is maintained

5. Manage a programme of Planned Preventative Maintenance (PPE) ensuring centre remains compliant with current H&S requirements e.g. PAT testing, hygiene, shutters

6. Manage centre Assets Register

7. Hold responsibility for centres’ petty cash budget subject to approved limits

8. Line manage youth work team including Youthwork Lead

Curriculum/Safeguarding/Achievements:

1. To work with the Quality Assurance officer to plan and deliver an exciting and vibrant curriculum for children and young people, ensuring the needs of SEND are met

2. Maintain and update direct reports HR files

3. Approve and oversee the work of a range of support agencies to promote the well-being of children and young people e.g. Brook, Lifeline, NHS, Social Services

4. Lead and promote positive attitudes and high standards of performance for staff teams, using de-escalation skills to resolve issues in line with established policies

5. Set high standards for children and young people’s learning which support them to feel safe, ambitious, accepted and valued

6. Ensure recording of incidents, exclusions, interventions, actions taken on-site are managed in accordance with organisation policies and processes

7. Report and record safeguarding issues/concerns to the Designated Safeguarding Lead

8. Manage the use of external visits and activities to ensure these are risk assessed, to budget and with set learning objectives

Professional and Personal Conduct:

1. Support and contribute to the overall aims of the charity carrying out all duties with full regard to the policies, procedures and high standards of GMYF

2. Ensure that personal conduct does not conflict with the professional expectations of the organisation

3. Promote positive images of the organisation to develop supportive and constructive relationships with children, young people,  parents, external partners

4. Carry out any other duties within the scope and purpose of the post as directed by the Operations Director.

Skills, Qualifications & Experience

We are looking for a qualified and experienced youth work professional with experience of line managing others.  Please see the job spec for more detailed selection criteria.

To Apply

Please send a CV and covering letter to us on the link provided, stating how your experience and skills make you suitable for the above position.  The closing date for receipt of applications is 12 Noon on Monday 19th May 2025.  Interviews will be held at Norbrook Youth Centre on Thursday 22nd May 2025.

This exciting new role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people long with them, through a combination of:

• On-the-day supervision to our paid and voluntary staff across various workstreams.
• Conducting case review of debt issues (supported by our Quality of Advice and Case Review team) to ensure a gold standard in the quality of our advice.
• Playing a leadership role in nurturing partnerships, such as with council officers and specialist debt charities, to support our debt advice work and create pathways for client solutions.
• Shaping our directory of services for debt advice by supporting our leadership team to identify key areas of debt advice, desired client outcomes, and the steps required to resolve those client issues.
• Design and deliver training on debt issues to both paid and voluntary staff, as well as to community stakeholders.
• Supervise and monitor volunteers carrying out a small amount of casework where the client’s issue is of sufficient complexity to warrant engaging your expertise.
• Guaranteeing compliance with Financial Conduct Authority rules and regulations.
• Leading on research and campaign issues relating to debt and identifying where we can make a difference locally through our advocacy and case studies.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s Office of the General Counsel Division is recruiting for the position of ‘Complaints & Compliance Administrator’ to join its dynamic team based in Birmingham, UK. The organisation is currently operating a hybrid working model.

Job purpose:

To assist with the day-to-day processing, reporting, oversight and management of a diverse range of incoming complaints and whistleblowing disclosures and appropriate escalation of complaints requiring escalation to relevant Area Leads.

The post will play an active role in providing support to the IRW Complaints Team ensuring compliance with associated policies and processes.  The role will involve the preparation of key documents and acting as a liaison with relevant internal and external stakeholders to compile and organise key information to support the work of the IRW Complaints Team. 

To provide support and assistance to the Policy and Compliance Manager in the effective and efficient management and administration of the Policy and Compliance function and wider needs of the Division.  To assist with ongoing reviews of internal or external policies and processes, production of resources, reports and associated materials and additional support as directed.

The successful candidate must have:

• A degree in a relevant qualification and/or significant experience suited to the wide remit of the role.
• Strong and seasoned analytical and problem-solving skills, with the ability to think creatively and laterally, to overcome challenges.
• Strong organisation skills and attention to detail to ensure delivery of high-quality work.
• Ability to prioritise and work efficiently under pressure and subject to changing priorities, meeting deadlines, and using judgment and initiative in problem resolution.
• Excellent communication (verbal and written) and interpersonal skills. Excellent written and spoken English in particular.
• Excellent levels of computer literacy including Microsoft Office applications. 
• Knowledge of compliance related subjects.
• Willingness to attend training where relevant.
• Independent and excellent time management skills
• Innovative thinker, able to develop and translate strategy into tactical action plans and deliverables.
• Experience of complaints resolution or customer facing role.
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group level. This includes ability to adapt to and engage within a multicultural and diverse environment.
• Previous experience of working within humanitarian and development (third) sector is an advantage.
• Proven ability and experience in analysing, interpreting and reporting on data which enables sound conclusion and recommendations to be drawn.
• Demonstrates the flexibility and energy that is required for self-management and prioritising workload.
• Ability to build constructive working relationships and ability to respond appropriately in fast changing and challenging situations.
• Willingness to travel within UK and internationally.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on or around 18 June 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Proof of eligibility to live and work within the UK
• Receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Children’s Services Delivery and Operations Manager
 
Location: Welsh House- Pen Y Bryn
Department: Operations
Salary: £40,000.00 to £42,000.00pa
Hours: 37.5 per week
Job Type: Full time
Contract Type: Permanent
 
e are looking for a dynamic and experienced Operations Manager to oversee the day-to-day management of services, compliance, and staff leadership in a remote setting. This role requires a strong leader who can balance professionalism with charisma, effectively engaging with stakeholders and building new relationships to drive growth and success. The ideal candidate will have a proven track record in operations management, excellent communication skills, and the ability to manage both strategic planning and operational delivery. Flexibility is essential, as the role may require working weekends, evenings, and school holidays. If you are a motivated individual who thrives in a hands-on, fast-paced environment and is committed to creating a safe and compliant setting for all, we would love to hear from you.
 
Job Purpose
 
The Operations Manager is responsible for the effective day-to-day management of services, compliance, staff leadership, site maintenance, and stakeholder engagement. This role ensures service continuity, safeguarding compliance, financial oversight, and infrastructure management, particularly in a remote location that requires strong on-the-ground leadership.
 
The ideal candidate will balance professionalism with charisma, fostering a positive and collaborative team environment. They will also play a key role in securing new relationships and engaging with a diverse range of stakeholders, using strategic communication and interpersonal skills to build and sustain long-term partnerships.
 
Flexibility is required, as the role may involve working weekends, evenings, and school holidays. The Operations Manager will be hands-on in both strategic planning and operational delivery, ensuring that staff, children, and external stakeholders are fully supported in a safe, compliant, and well-run environment.
 
Key Responsibilities
 
Service Operations & Delivery

• Oversee weekly staff scheduling and rotas, ensuring adequate cover for respite and SEAL programmes.
• Confirm and manage SEAL bookings, supporting the daily delivery of the programme, liaising with schools and handling logistics.
• Conduct site inspections, ensuring all facilities, transport, and equipment meet safety standards.
• Ensure programme materials, food, and supplies are organised ahead of service delivery.
• Coordinate transport and minibus safety checks, ensuring compliance with regulations.

 
Safeguarding & Risk Management
 

• Act as the Designated Safeguarding Lead, ensuring all policies and procedures are followed.
• Review weekly safeguarding reports, updating risk assessments and actioning any concerns.
• Oversee and log incident reports, ensuring concerns are escalated where necessary.
• Conduct daily health & safety checks, including fire safety and emergency response planning.
• Ensure swimming pool safety compliance, conducting water checks and regulatory reporting.
• Attend referral board meetings, discussing child placements and safeguarding needs.

 
Staff Leadership & Development

• Line manage all child-facing staff, including The Children's Services Coordinator and the Groundsman, ensuring effective service delivery.
• Deliver staff briefings, ensuring all team members understand their responsibilities.
• Monitor staff performance, identifying training needs and areas for development.
• Ensure all staff have completed safeguarding, first aid, and compliance training.
• Provide supervision and mentorship, ensuring staff are well-supported and engaged.

 
Site & Facilities Management

•  
• Conduct weekly site inspections, identifying and actioning necessary maintenance.
• Oversee contractors and external service providers, ensuring all work is completed to standard.
• Ensure fire safety, security systems, and emergency protocols are fully operational.
• Manage waste disposal, hygiene standards, and overall site cleanliness.
• Ensure transport compliance, including minibus servicing, safety checks, and records.
•  

Finance & Administration

• Work with the Database Manager to ensure new system updates and process changes are embedded within the operations team on-site.
• Review and approve weekly timesheets, ensuring accuracy for payroll processing.
• Oversee the administration of HR record management systems, ensuring staff records are accurate, up to date, and compliant with regulations.
• Attend monthly payroll meetings and complete monthly payroll administration, ensuring accuracy and compliance.
• Track operational expenditure and reconcile budgets, ensuring cost efficiency.
• Process invoices for site maintenance, supplies, and programme costs.
• Respond to emails and phone calls, handling stakeholder queries and urgent matters.

 
Stakeholder & External Engagement

• Actively market services to existing partners and establish new referring partners, ensuring continued growth and engagement.
• Liaise with schools, social workers, and local authorities, ensuring smooth referrals.
• Attend networking meetings, representing the organisation and strengthening partnerships.
• Ensure marketing materials are up to date and available, supporting engagement efforts.
• Maintain positive relationships with parents and carers, providing updates on services.

 
Strategic & Financial Planning

• Work with the Director of Operations and other managers to ensure continual service improvements, identifying areas for operational enhancements and efficiency gains.
• Attend monthly payroll meetings, ensuring budget alignment and financial oversight.
• Play a key role in the annual budget-setting process, ensuring alignment with service needs.
• Prepare for and support compliance inspections, ensuring policies and procedures are audit-ready.
• Attend monthly charity-wide meetings online and biannual in-person full charity meetings.

 
Person Specification
 
Essential Criteria

• Proven experience in stakeholder engagement and/or marketing, particularly in promoting services and developing referral partnerships.
• Extensive experience in operations management, preferably within a children’s services or social care setting.
• Strong safeguarding knowledge, with experience as a Designated Safeguarding Lead or similar role.
• Experience managing staff, including training, supervision, and performance management.
• Proven experience in budget management and financial oversight.
• Knowledge of health & safety regulations, including fire safety and site risk assessments.
• Ability to work autonomously, making on-site decisions in a remote location.
• Excellent organisational and problem-solving skills, with the ability to prioritise competing demands.
• Excellent communication skills, with the ability to liaise confidently with stakeholders at all levels.
• Competency in IT systems, including financial tracking, compliance reporting, and scheduling tools.

 
Desirable Criteria

• Leadership and management qualification (Level 5 or equivalent).
• Experience managing a residential or respite setting.
• First Aid at Work qualification.
• Minibus driver certification (or willingness to obtain).
• Understanding of GDPR compliance in a childcare setting.

 
Additional Information
 
This role requires flexibility, including some weekend and evening working as required. - The post-holder must pass an enhanced DBS check prior to employment. - Due to the remote location, the ability to travel independently is required.
 
REF-220980

About Us

We are passionate about God’s mission and eager to see more people become followers of Jesus. For over 225 years, CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed across the globe.

Founded by William Wilberforce and other members of the Clapham Sect group of activists in 1799, today CMS supports hundreds of people and partners in mission working together across Africa, Asia, Latin America, Europe, the Middle East and the UK displaying the love of Jesus to many people who might not have believed he was for them.

Context

With mission no longer being a “West to the rest” endeavour, and as Christianity has flourished in parts of the majority world, we have undertaken a prayerful review of our organisation. We have rediscovered and been re-inspired by the pioneering spirit of our founders. We believe our calling for this time is to the “edges”: to the edges of society, the edges of church and to the edges of our comfort zones. To that end, we have been aligning our organisation and focus to play a catalytic role in facilitating movements of mission to and from these edges through our new “hub” approach to mission and often working with partners in the wider Anglican Communion.

The Role

We are looking for a collaboratively-minded and empowering CEO to take this new approach and focus to mission forward, to promote it to this generation, to the Anglican Communion and beyond. With a strong senior leadership team, committed board and annual income of around £8m, you will lead our strategic development, implement the agreed plan to 2027, and build the financial sustainability of CMS for the decades ahead.

We are therefore looking for a mission-hearted leader of integrity with a strong strategic ability, deep theological understanding, mature Christian faith and an ability to build relationships and compellingly share the amazing way that God’s Kingdom is coming to the edges through CMS.  

If this sounds like you, please see the application details attached. Closing date 9th May.

Salary – £32,630 per annum

Permanent – Full time – 35 hours per week

Location - Cardiff (however we have offices around Wales and fully support flexible working locations)

The Individual Giving & Legacy Manager will play a pivotal role in transforming the income generated to achieve our mission to save lives and enhance the health and wellbeing of our Welsh communities.

The post-holder will have the opportunity to build and shape their area of fundraising and be a part of a new team with great ambitions, ensuring that services are innovative, efficient, and aligned with our organisational strategy.

What you’ll need to be successful

• A proven track record in meeting income targets within a defined timescale
• The ability to independently monitor progress against personal income targets
• Ability to identify challenges and solutions for timely communication to key stakeholders
• Be passionate about continuous improvement, suggesting new and/or better ways of working which are supported by clear evidence
• Be fluent in articulating these ideas in a positive and supportive way, achieving buy-in at all levels
• Have exceptional organisational skills and the ability to manage multiple priorities
• A commitment to SJAC’s values and a passion for supporting volunteers and community initiatives
• Relevant qualifications or experience in event or operations management
• A strong leadership, interpersonal and organisational skills and you will embody our values and behaviours as well as believe in our mission.

In return, you’ll have access to a range of benefits including, but not limited to:

• 27 days holiday (excluding bank holidays)
• Access to a Blue Light Card, providing various discounts at more than 15,000 retailers.
• Employee Assistance Programme (EAP)
• Access to a Health Cash Back plan after 6 months.
• Enhanced maternity/paternity scheme
• Home/flexible working
• Various training and development opportunities.

How to Apply

To apply please complete our online application form by 23.59pm on Sunday 4th May 2025. We reserve the right to close the application window sooner if a large number of applications are received.

We are looking for an experienced, visionary and strategic Director of Community Services to lead and develop our Advice and Support Services and our Engagement and Development Programmes. You will have a passion for, and a demonstrable track record of, building strong, resilient, and inclusive communities as well as developing and motivating a team of staff and volunteers. You will be a supportive, compassionate, enthusiastic, and experienced leader and manager of Community led and quality-led Community services.

An effective change manager, you will be passionate about making a real difference to the Irish and wider communities across London. This is a great opportunity to join the leadership team of the London Irish Centre (LIC) as it embarks upon a significant turning point in its 70-year history, helping the charity deliver its ambitious organisational strategy to empower and enrich even more lives through Irish Community and Culture.

 

About You

• You have demonstrable experience of leading and managing community services in the independent or public sector for a minimum of ten years.
• You are a professional, enthusiastic leader who can bring your sector experience to benefit this critical role and the wider organisation.
• You are an inspirational leader, bringing a team and others with you and leading by example.
• You have a proven track record in successfully leading a team, across multiple service delivery areas, and in implementing change.
• You are well-organised, able to manage several competing requirements with the ability to prioritise your work effectively to meet tight deadlines.
• You demonstrate excellent interpersonal and communication skills, both written and verbal and are comfortable working with people across a wide portfolio, with various levels of experience and socio-economic backgrounds.

 

Key areas of responsibility

 Workforce

• Maintain a positive culture within the Centre in line with the London Irish Centre values and expectations.
• Overall responsibility for management, development, motivation, support and appraisal of the community services teams, and other team members when agreed with the line manager.
• Maintain and implement effective policies and processes for managing staff and volunteers, including recruitment and retention, induction, training and appraisals. 
• Ensure adequate and appropriately skilled staffing of the community services team.
• Monitor performance against budgets, targets and Key Performance Indicators.
• Ensure best practice and quality assured delivery of Community Services and Programmes.

Financial 

• Overall responsibility for management and reporting of community services budget. 
• Overall responsibility for management and monitoring of all community services` grants. 
• Responsibility for ensuring services are managed within delegated budget.
• Operating within financial governance arrangements at London Irish Centre.

Income generation

• Ensure relationships with all supporters and donors are managed and developed effectively, including trusts, individuals, major donors and corporate partners. 
• Identify suitable new grant and trust funds and lead on applications.
• Lead on monitoring, reporting and submissions for current grant and trust funds in accordance with funders` requirements.

Impact and Innovation 

• Overall responsibility for the service`s impact management in line with the London Irish Centre’s theory of change. 
• Lead on identification and adoption of innovative technology to improve the processes and impact on community services.
• Overall responsibility for communicating the outcomes and impact of the community services and programmes.
• Strategic Development.
• Work with the CEO, other management and the Board of Trustees to set and achieve the charity`s strategic objectives. 
• Ensure Community Services resources are effectively targeted. 
• Lead in implementing a strategic plan for Community Services and support team leaders to deliver against performance targets. 
• Develop and foster positive relationships with external stakeholders. 
• Engage with existing and new partners to ensure the charity meets the increasing needs of those who use our community services.

This job description is a guide to the nature of the work required of the Director of Community Services. It is not wholly comprehensive or restrictive and may be reviewed as required.

In our application pack we have included a job description and person specification to support your candidature. The details in the job description and person specification should be addressed in a maximum one-page cover letter. The cover letter should include your current job title, salary and position within banding where relevant. Click apply, upload your CV and cover letter to the portal on our website link.

 Please note that all roles at the London Irish Centre are subject to enhanced DBS (Disclosure and Barring Service) checks as part of our commitment to safeguarding and promoting the welfare of vulnerable individuals.

 The deadline for applications is Wednesday 30th April 9:00 a.m.

Applications will be reviewed on a rolling basis, and we will be actively interviewing. We reserve the right to close applications before the stated deadline. Interviews will begin with an initial online screening, followed by in-person interviews at the Centre, likely during the week commencing May 5th.

 

 

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

· Build & manage positive “listening & learning” relationships with organisational grant applicants.

· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

· Collect communication materials and help the Trust to amplify the voices of the organisations we support.

· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

· Input into coordination, collection and analysis of Ofgem end of year reporting information.

· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

· Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

· Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

· Strong project management skills, with relevant project management software training.

· Good written communication skills, with the ability to build effective working relationships.

· Strong at operational and project management with the ability to meet deadlines.

· Accuracy and attention to detail with a methodical approach.

· Flexible approach to changing circumstances, prepared to re-order priorities as required. 

· Practical “can do” approach with ability to manage multiple work streams.

· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

· Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

· Stakeholder management experience

Experience:

· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

· Experience of developing and managing positive, equitable partnerships.

· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

We're looking for 2 kind, compassionate, and resilient Deputy Service Managers to join our Mental Health service in Southwark.

£35,700.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who experience severe mental health diagnosis to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our Customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.

The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.

You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly alongside the Service manager for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.

This role deputises for the Contract Manager and/or Area Service Manager and may when required.

The shift pattern for this role is 5 x 8 hour shifts per week, depending on service needs.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description please visit our website

What you'll bring:

Experience of managing accommodation-based services and resources and delivering to budget and performance targets

Experience of supervising staff teams supporting vulnerable adults

GCSEs in English and Maths (grade A-C).

Health and Social Care qualification

Knowledge of Safeguarding and Mental Capacity processes.

Up to date knowledge of current social care legislation

Experience of leading and managing a team

Possess excellent leadership skills with a positive, can-do attitude

Experience managing the support of customers with high complex needs

Experience of CQC standards and how they apply to services

Ability to demonstrate positive personal authority and maintain proactive working relationships

Ability to create and maintain excellent working relationships with stakeholders

Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word

Desirable:

Other relevant professional memberships and/or specialist qualifications

Holds relevant CMI/NVQ Level 4 or other business/management qualification

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title

Head of Operations

Department

Operations & Programmes

Reporting to

Director of Operations & Programmes

Managing

Partnerships Project Manager, Partnerships Delivery Officer, Behavioural Change Programme Expert
 

Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.

Travel Requirements
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.

Main relationships

Director of Operations & Programmes, Senior Leadership Team, Senior Management Team, Partnerships Team

Benefits

· Salary £61,000

· 30 days leave (plus Bank Holidays)  

· Bupa Health Cover

· Matched company pension scheme

· Life assurance cover offering 4x death in service benefit.

· Company sick pay

· Training and development opportunities

· Learning and Wellbeing Grant 

· Employee assistance programme

· Season Ticket Loan

· Perks and discount platform

About us

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

Our Vision:  Working together to reduce alcohol harm across the UK.

Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

· Public-facing campaigns and digital services, information and guidance

· Evidence-led advice to governments and industry

· Independent research, consumer insight and evaluation

Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity

Purpose of the role

We have a brilliant new opportunity for an exceptional leader to join our team, to help shape the provision of our advice, information and guidance programmes and ensuring the successful delivery of a range of priority partnerships.

Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all programmes align with Drinkaware’s strategic goals and priorities.  You will be a natural collaborator, building and maintaining effective relationships with key internal and external stakeholders, to ensure that the public can access high quality impactful support.

As an experienced leader, you will use your experience and skill to drive improvements by partnering with teams across Drinkaware. You will do this by balancing engagement with progress, while ensuring that our work is informed by lived experience and the latest evidence.

You must have demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.

Main Duties and Responsibilities

· Be collectively accountable as part of the Senior Management Team for leading and managing Drinkaware ensuring high performance in the delivery of plans and targets and maximum cross-organisational collaboration, deputising for the Director of Operations & Programmes

· Be responsible for the day-to-day leadership of operations & programmes, overseeing and directing interconnected projects ensuring consistency in programme and project work.

· For 2025/26 this will focus on the roll out of our Information, Advice & Guidance programmes and extended brief intervention programmes to the public via digital tools to a mass audience and to underserved groups.

· The post holder will be required to manage a small dedicated team ensuring that robust project plans, clear goals, timelines and resources are established and managed as well dependencies within and between projects.

· Act as a Safeguarding Officer ensuring safeguarding is embedded within all programme delivery.

· Proactively address challenges and seeks solutions while maintaining high standards of quality and integrity. Holding themselves and their team accountable for delivering results aligned with the organisation's objectives.

· The post holder will work closely with the Head of Impact ensuring partnership projects deliver impact, clear metrics and reports which demonstrate the project(s) value proposition to our funder base, stakeholders in government and the public.

· Work closely with the Marketing and Comms team to ensure highly effective marketing and communications strategies are progressed for individual projects and the wider programme of activity, and that brand and reputational risk is minimised.

· Work closely with the Digital Team to ensure full visibility and informed prioritisation of digital projects and interdependencies.

· Work closely with the Partnerships Team to ensure successful delivery of all agreed activity and KPI’s for partnerships

· Work closely with the Research, Strategy and Impact team, ensuring all programme development is evidence based 

Additional Responsibilities

This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.

Accountable for:

Overseeing budgets and plans.

Delivery of partnership projects & programmes

Safeguarding

PERSON SPECIFICATION

Qualifications and/or experience

Proven leadership experience in programme/project management, with a background in the health sector. A degree in a related field is beneficial but not essential. 

Experience of managing a team in a hybrid work environment (desirable).

Prince2/Scrum Master/Agile (desirable).

Essential Criteria / Key Skills

1. A proven track record with innovative proposal design and programme delivery ensuring programme quality.

2. Strategic thinking and problem-solving abilities, with a keen eye for detail and a results-oriented mindset.

3. Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.

4. Exceptional project management skills, including the ability to lead cross-functional teams, develop and control deadlines, budgets and activities.

5. Exceptional ability to facilitate high project-based team performance, inspire and motivate staff, and develop team skills and capabilities.

6. Strong operational management and delivery skills. 

7. Able to work in close collaboration with internal and external stakeholders.

8. Possesses excellent senior networking, influencing, relationship building and communication skills.

9. Strong financial management skills including budget setting, reforecasting, financial reporting.

10. Understanding of safeguarding legislation and practical application in delivery of programmes  

11. Emotionally intelligent and resilient when under pressure.

12. An energetic and committed ambassador for Drinkaware, our mission and values

How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.

Position: Senior Designer (Digital and Content)
Hours: Full time (35 hours a week)
Contract: Fixed- term maternity cover until 31 July 2026
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’ve got a great opportunity for a Senior Designer to join our talented and creative Digital and Content Team.

Working closely with the Creative Content Lead and Brand team, your role will be key to elevating our visual presence and impact across digital and print.

You’ll be a team-player and a seasoned pro at responding to briefs of all shapes and sizes, from producing visual and creative content for our social media channels and digital platforms, to designing print assets for events.

Your role will be to champion user-centred design and high creative standards, working with teams and the MS community to produce and create content that is impactful and accessible.

You will be adept at managing your own workloads and production timelines, as well as possessing strong organisational skills.

Closing date for applications: 9:00 am on Friday 16 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are seeking an experienced and technically proficient Head of Financial Control to join our finance team and play a critical role in safeguarding the financial sustainability and integrity of our organisation.

At National Star, we are dedicated to enabling people with disabilities to realise their full potential. Over the past 15 years, our charity has grown significantly—from £15 million to over £40 million in annual income—and now operates a broad range of education, care and health services across Gloucestershire and beyond. We employ over 1,300 staff and are proud of our reputation as a leader in innovative and life-changing support.

About the Role

This senior role is responsible for ensuring strong financial control, regulatory compliance, and the accurate and timely reporting of financial information. You will lead on statutory financial reporting, audit, treasury management and tax compliance, supporting the organisation’s strategic and operational decision-making.

Working closely with the Director of Finance and key internal and external stakeholders, your work will ensure the charity's financial integrity, transparency, and efficiency and will directly support National Star’s ability to deliver high-quality services to those who need them most.

We are not standing still and key to this role will be a drive for change, challenging existing systems and controls to ensure that the organisation is using best practice to minimise risk whilst shaping and strengthening our financial systems at a time of growth and innovation.

About You

We are looking for a highly capable, qualified finance professional who combines strong technical expertise with a values-driven approach to leadership.

You will have:

• Demonstrable experience in a senior financial control or financial reporting role, ideally within the charity, education, or care sectors.

• In-depth knowledge of financial compliance, VAT, and charity accounting standards.

• Excellent communication skills, with the confidence to advise senior stakeholders and influence decision-making.

• Strong leadership skills, with the ability to manage a team and collaborate across departments.

• A proactive and solutions-focused mindset, with a commitment to continuous improvement.

• A values-led mindset and genuine commitment to the mission and purpose of National Star.

Why Work with Us?

Joining National Star means becoming part of an organisation that is making a tangible difference in people’s lives every single day. You will be supported by a dedicated team and have the opportunity to shape and strengthen our financial systems at a time of growth and innovation.

We offer:

• £250 welcome bonus (on completion of probation)

• Flexible working arrangements

• Wider range of benefits and pension scheme.

• Ongoing professional development and training

• A friendly, inclusive and mission-led working culture

We are working exclusively with Fight For Sight to find their new Events and Community Fundraising Manager to deliver a portfolio of growing events.

This is a hybrid role with a minimum of two days in the London office, they are open to 4 days a week and flexi hours depending on need.

The Charity
Fight For Sight are an incredible health charity leading the way in pioneering research. You would be joining a small, ambitious team with a supportive culture and a relaxed environment offering fantastic benefits that include
-Employer pension contributions matching up to 10%, and death in service cover
-Generous parental leave
-Flexible/hybrid working options
-Apprenticeships scheme, study leave and financial support for training & development
-Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
-An active Social Committee and staff events

The Role
Reporting to the Head Of Community and Engagement, you would manage an officer to lead the portfolio of events and community income stream to raise c300k+ a year.

You would manage a remote officer with excellent experience and oversee the delivery and expansion of the current portfolio.

The team are looking for someone creative an innovative as they are keen to identify and develop new opportunities across Community and Events Fundraising.

You would need to have a passion for providing excellent stewardship and want to develop and deliver supporter journeys to maximise participant engagement and fundraising income.

Provide excellent leadership and line management to Events and Community Fundraising Officer.

The Candidate
The team are looking for good experience of events (and ideally community) fundraising, in particular with developing overseas or large-scale mass participant events.

Experience with recruiting new volunteers and fundraisers from a range of channels, including digital platforms.

Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.

Ideally line mnaagement experience, or strong mentoring experience.

IMPORTANT NOTE

The team are lookingtoreivew CVS ASAP and would like to do first round interviews week commencing 12th May so do get in touch ASAP to discuss further.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Director of Operations will play a pivotal role in driving the operational efficiency, financial sustainability, and strategic growth of Well Grounded. This position will lead on programme delivery, financial management, human resources, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. 

The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation. This is a senior leadership role, requiring a strong background in operations, safeguarding, and strategic management within a social enterprise or charity/education setting. The role will include regular travel to our academies currently based in London, Bristol and due to launch in Leeds this year. Travel will be covered.