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Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.
We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.
The Role
Reporting to the Chair of the Trustee Board, the Chief Officer
● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.
● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.
● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.
● Is responsible for the continuing funding, planning and financial management of the service.
● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.
In particular, the priorities for the Chief Officer in 2026 will be to
● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.
● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.
● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.
The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.
Person specification
Essential
1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.
Desirable
1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
Staff Benefits
● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Director:
A new post at the Longford Trust, created at an exciting time of growth and development for the charity.
- A 3 day-a-week role;
- Reporting to the Director and working as part of the Senior Management Team of the trust, within an overall cohort of eight, all part-time posts;
- Paid pro-rata of £50-55,000 depending on experience via PAYE with pensions contributions;
- The trust has no physical office, so team members work remotely, with flexible hours, but all team members work Tuesdays. There are regular face-to-face team meetings, as well as one-to-ones, so easy access to London an advantage.
Responsibilities
- Leadership role in following areas: strategy, developing and implementing the 10-Year-Plan; HR; our Frank Awards programme; Communications and Marketing, systems, digital and AI.
- Working with the Director on fund-raising and finance, growing and nurturing our core partnerships;
- Working with other SMT members when needed in delivering their specific programme areas.
Person specification
Essential qualities you need to be able to demonstrate:
- commitment to prison reform, with an understanding of the prison system and the barriers it creates for those leaving prison (lived experience of the prison or the criminal justice system is valued);
- senior management background either in a charitable organisation or in a relevant area;
- an entrepreneurial approach;
- proven leadership skills and ability to represent the trust in public settings;
- track record in expressing yourself clearly and persuasively in writing;
- strong interpersonal skills in regard of team-working, team-building and upholding the values of the trust;
- up-to-date financial and digital literacy.
Values
Taking our cue from Frank Longford, after whom the trust is named, our values shape every aspect of our work, including all relationships between team members, trustees, scholarship award-holders, our volunteer trained mentors and our employability partners. These values include:
- A firm belief in the power of education to change lives;
- A passion for second chances for those with lived experience of prison;
- A thorough-going can-do, practical approach that is driven by a desire to level the playing field for those who have been to prison and are committed to building new lives;
- A commitment to integration of all regardless of background and circumstances. We assume the best, start from the positive, are curious, are always ready to learn, and reject fixed mindsets.
Who we are and what we do
The Longford Trust was set up in 2002. Each November, it stages an annual Longford Lecture and awards an annual Longford Prize. Our Longford Scholarship programme supports young serving and ex-prisoners to continue their rehabilitation by going to university. It is the only programme of its type across the UK, supporting more than 600 individuals so far, with over 100 current award-holders, as well as many alumni who continue to be part of the trust. Between 80 and 85% of those we support go on to graduate, move into employment and build new lives. Our scholarship programme accounts for more than three quarters of our expenditure
Apply to with an up-to-date CV and accompanying letter explaining how you fit our job specification, why you want to work with the Longford Trust, and what you will bring to it. Closing date noon on Friday May 1. Interviews will be in person in the second week of May.
The client requests no contact from agencies or media sales.
Development Manager (Individual Giving & Major Donors)
David Shepherd Wildlife Foundation | Shalford, Surrey (Hybrid)
Salary: £40,000–£45,000, dependant on experience
David Shepherd Wildlife Foundation (DSWF) is seeking an experienced and relationship‑driven Development Manager to lead our individual giving and major donor fundraising. This is a pivotal role within a conservation charity dedicated to protecting endangered species across Africa and Asia.
As our Development Manager, you will:
We’re looking for someone with:
✔ Proven success in major donor / high‑value individual fundraising
✔ Strong relationship‑building and communication skills
✔ Experience developing donor journeys and direct marketing appeals
✔ Confidence working with senior stakeholders
✔ Passion for wildlife conservation and DSWF’s mission
Why join us?
You’ll be part of a small, committed team making a tangible impact on global wildlife protection. We have invested over £14 million into frontline conservation since 1984 and continue to drive meaningful change through anti-wildlife crime initiatives, education and the power of art.
Role details:
How to apply:
Send your CV and a cover letter (no longer than two pages) by email by midday, Monday 20th April.
We welcome applications from all backgrounds, particularly those underrepresented in conservation and the arts.
We focus on saving endangered species and ending the exploitation of wildlife before it’s too late.



The client requests no contact from agencies or media sales.
We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.
This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.
About the Role
As our Safeguarding, Complaints and Assurance Officer, you will:
Safeguarding
Complaints Management
Assurance, Risk & Continuous Improvement
About You
We’re looking for someone who is:
Essential experience:
Desirable experience:
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
Our values
All our work is underpinned by the following universal human values:
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £30,000 per annum
Hours: 30 hours per week, Monday – Friday
Location: Home based but there is a requirement to be based in The Midlands
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive.
Surrey Community Action
Chief Executive Officer
35 hours per week, mostly office based but with some scope for working remotely.
Based in Burpham, Guildford, Surrey
The role is subject to a satisfactory DBS check.
£62,000 for a 35-hour week
5% employers pension contribution
25 days annual leave plus three days over Christmas
Employee Assistance Programme
About Surrey Community Action
Surrey Community Action supports Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey’s Communities and we provide services directly to Surrey’s communities that support community action and address unsupported needs.
About The Role
We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future.
As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey’s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team.
You will be the organisation’s lead ambassador, building trusted relationships with partners, funders and decision‑makers, and ensuring the organisation’s voice is heard at local, regional and national level.
You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast‑changing environment.
This is a role for someone who enjoys balancing big‑picture thinking with practical delivery, and who can bring people with them through periods of transition.
If you are motivated to improve the capability, capacity and resilience of the Surrey’s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you.
No two days will be the same, but there are some core parts of this role.
About You
The purpose of the Chief Executive Officer’s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved.
To do this, we need someone who embodies the following attributes, skills and experience.
You will have:
You will be:
These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer.
The Nuts and Bolts
The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely.
Our offices are in Guildford, Surrey
We are committed to continued professional development and will support you to develop your skills even further.
The role is subject to a satisfactory DBS check.
The salary for this post is £62,000 for a 35-hour week.
We also offer:
We can only accept applications from candidates with the right to work in the UK.
The client requests no contact from agencies or media sales.
Are you an outstanding leader, fundraiser and a natural networker? Do you want to help local communities to take practical action to make a difference to UK seas and shores?
Sea-Changers is looking for a motivated leader to make a step change at a key point in the organisation’s journey. Sea-Changers’ vision is a future where the UK’s seas and shores are clean and healthy and marine species and habitats are protected. Our grants seek to support communities of Sea-Changers – people who care about the seas and want to take practical action to make a difference. Through our grants we enable diverse, grassroots and community-led marine conservation across the UK.
Doubling our income to over £300,000 in 2025 has catalysed Sea-Changers to move from a volunteer-led charity to a sustainable organisation with a dedicated staff team. To enable this, we are seeking to appoint our first Executive Director. This new role will work alongside the Co-Founders and our Board of Trustees and lead the transition from a volunteer-led operation to a staff-led organisation.
As a driven individual, you will build on our success — strengthen partnerships, expand our impact, and help more communities to protect the ocean. Supported by a strong group of volunteers and an impressive Board, the Executive Director will be comfortable working at both a strategic and operation level, and ‘hands on’. By the end of 2027 it is our expectation you will take full responsibility for the strategic leadership and overall operational delivery of Sea-Changers.
This is an extraordinary opportunity for the right individual. It is a chance to build on our success to date, to forge new partnerships with our funders, to motivate and inspire our inspiring volunteer team and to engage with our wide community of applicants. Through Sea-Changers, the Executive Director has the rare chance to deliver a lasting legacy for UK marine conservation.
Strategic leadership, increasing organisational income and managing a motivated team of volunteers are essential aspects to the role. A passion for the marine environment is key, as is a working understanding of UK marine policy. We want someone who passionately advocates for Sea-Changers, who can communicate confidently and credibly at all levels. You will champion our oceans and galvanise others.
Our vision is to create a world where the seas and shores are clean and healthy and marine species are protected.
The client requests no contact from agencies or media sales.
Volunteer Lead
What is the opportunity
Balance is seeking a persuasive and values based role model to work with its leadership team and operational managers to build the volunteer offer across the charity and its services. This is a part time post based on 25 hours per week based at our offices in Kingston with additional flexibility for home working.
About your values and strengths
You are someone who strengths and values will align with the following attributes:
What you can expect from us
A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do. A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.
You can also expect
A commitment to training and professional development to support internal progression in and beyond the charity. Inclusion in and a 3% employers contribution to the charity's pension scheme. Generous annual leave allowance of up to 25 days a year plus bank holidays and an additional day off for your birthday. Access to a range of discount schemes including Blue Light Card Access to the charity's employee assistance programme. Access to travel card loan, and bike to work scheme.
To Apply
Please follow the link to our recruitment site and ensure that you submit both a current CV and supporting statement that addresses the strengths and values set out in the person specification.
We are an inclusive employer
This charity employs and welcomes applications from backgrounds and communities that are widely representative of the SW London communities in which it works.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Department: COO’s Office
Contract type: Permanent
Salary: Up to £110,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Chief Executive and Council Chair
The National Fire Chiefs Council (NFCC) is seeking a Chief Operating Officer to help lead the organisation through the next phase of its development. Reporting to the Chief Executive and Council Chair, Phil Garrigan, and working closely with the Board of Trustees, the COO will play a critical role in driving organisational transformation and delivery. This will ensure NFCC is well positioned to achieve its ambitious new three-year strategy and delivery plan, including preparations for the proposed College of Fire and Rescue in 2029.
This is an exciting opportunity to join a professional, responsive and agile organisation that is focused on making a real difference to public safety.
NFCC is a charity and membership organisation dedicated to making communities safer by providing national leadership, coordination and professional expertise across UK fire and rescue services. Working at NFCC offers a unique opportunity to contribute directly to public safety, national resilience and the continuous improvement of an essential public service.
Operating at the intersection of operational practice, policy, assurance and system leadership, NFCC supports fire and rescue services to collaborate effectively, respond to complex and emerging risks, and maintain the highest professional standards. We work closely with government, regulators, emergency service partners and sector stakeholders to ensure that the collective voice of fire and rescue leaders is influential, credible and evidence-led.
As a values-driven organisation and registered charity, NFCC is committed to ethical leadership, transparency and public benefit. We foster a culture that is inclusive, collaborative and rooted in service to communities. Our people are trusted professionals, empowered to lead, innovate and deliver meaningful impact, supported by robust governance, assurance and accountability frameworks.
NFCC is a modern, agile organisation with a fully remote workforce. This enables us to attract and retain talented individuals from diverse professional backgrounds, while supporting flexible, inclusive and high-performing ways of working. We place strong emphasis on wellbeing, professional development and continuous learning, recognising that our effectiveness depends on the capability, integrity and commitment of our people.
Joining NFCC means working on issues of national significance, influencing the future of fire and rescue services, and helping to strengthen the resilience and safety of the communities we serve. If you are motivated by public service and professional excellence, have a strong focus on delivery and impact, and bring experience in leading business transformation and organisational change, this role offers a challenging and rewarding opportunity to operate at the highest level of leadership.
The Selection Process
How to apply:
If you are interested in this role and think you have the skills and experience we need, please do look at the Job description on the NFCC website.
Candidates are invited to submit their CV and a covering letter setting out how they can meet the requirements set out in the job description. Please email this to the Recruitment mailbox (details found on the NFCC Website) by 23rd April 2026.
Tests for shortlisted candidates are likely to be Week commencing 4th May 2026
Interviews taking place on the 18th & 19th May 2026
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cherry Trees helps to keep families together by providing home from home care for children with complex disabilities and a meaningful break for their families.
The CEO will provide dynamic and inspirational leadership, strategic vision, and operational oversight to ensure continued growth, maintain high quality of care, and deliver the charity's objectives. Working closely with the Board of Trustees, the CEO will manage the day-to-day operations of the charity, grow income through diverse fundraising streams, maintain the Outstanding status of the homes, and serve as an ambassador and senior leader.
For the full job description and to apply for the role, please visit our website.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
The role
We are seeking an experienced and values-driven Chief Operating Officer to support our non-clinical operations.
Reporting to the Chief Executive, you will:
This is a key senior leadership role, critical to ensuring safe, effective and sustainable service delivery.
About you
You will bring:
Why join us?
Safeguarding & inclusion
We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment checks, including an enhanced DBS where appropriate.
We welcome applications from underrepresented groups and are committed to building a diverse and inclusive workforce.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


Lead a National Voice Driving Cardiovascular Health in the UK
Chief Executive - HEART UK
Location: Hybrid, with regular national engagement
Salary: Up to £90,000 dependent on experience
Type: Full time
About HEART UK
HEART UK is the nation's leading cholesterol charity - an organisation with a powerful voice, a bold mission, and the potential to transform millions of lives. With high cholesterol affecting up to half of the UK population, our work spans patients, clinicians, policymakers and the general public. The organisation is known and respected for its expertise, evidence based advocacy, and the ability to convene national conversations on cardiovascular health at the highest levels.
HEART UK is a dynamic, values driven charity with a turnover of c.£2m and a deeply committed team. Its influence rivals organisations many times its size, and they are poised for significant strategic growth. This is an extraordinary opportunity to lead a national health charity that is respected across clinical, policy and patient communities, and ready to scale its impact further.
What You Can Look Forward To
As CEO, you will shape the future direction of a charity with profound purpose and national significance.
You will:
* Drive Strategic Growth and Innovation
* Influence National Policy
* Strengthen Income and Build Long Term Sustainability
* Lead and Inspire a Dedicated Team
Why This Role Matters:
* The cause is vast and urgent
* HEART UK's voice is powerful and its influence is national
* The organisational culture is exceptional
* Your impact will be visible and immediate
* You will be leading at a pivotal moment
About You
HEART UK seek a leader who combines emotional intelligence, commercial strength and strategic vision.
Skills and Experience
* Strong track record in charity leadership, senior operational roles, or income generation leadership
* Skilled relationship builder comfortable with high level external representation
* Ability to oversee marketing/comms development (specialist knowledge not essential)
* Experience leading organisations through growth or transformation
* Health sector knowledge helpful but not required - learning will be supported in house
Personal Attributes
* Visionary and strategic, with a passion for public health
* Empathetic, people centred and values driven
* Adaptable, resilient and skilled at navigating complexity
* Confident communicator with natural presence and credibility
* Hands on, practical and comfortable working at pace in a small, high achieving charity
Recruitment Timeline
To ensure equitable access to information and uphold HEART UK's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair/Outgoing CEO. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Tuesday 14th April 2026 and we will send you a link.
Application Deadline: 5pm Friday 1st May 2026
First Interviews: w/c 1st June 2026
Final Interviews: w/c 8th June 2026
How to Apply
Charity People Ltd is acting as a recruitment agency advisor HEART UK on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack in the first instance.
For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.
You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement.
You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.
By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).
You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.
Key Responsibilities and Duties:
Strategic Leadership:
Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities
Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required
Comms & Marketing:
Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources
Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience
Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice.
Influencing & Public Affairs:
Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful
Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities
Build our credibility as a thought leader in the sector
Stakeholder Engagement & Partnerships:
Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact
Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do
Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries
Reputation, Brand Management & Marketing:
Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels
Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector.
Membership, Events & Communities:
By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).
Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications
Develop framework for Communities of Practice and strategy for engagement and growth
Supporting Bild and RRN spokespeople with PR and media outreach
Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity
General Responsibilities
Contribute to evaluation and assessment of results against KPIs and tracking activity
Allocate, manage and evaluate budget spend
Identify resource requirements for activity across Bild group
Develop and maintain systems, databases and procedures to support Bild group communication activities
Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group
Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design
Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies
Support the senior leadership team on any activity as required.
Personal Development
Be part of a culture of quality in all areas of communications, PR and marketing
Participate and contribute to individual performance appraisal and supervision sessions
Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession
Undertake relevant training, as necessary including accessing new systems and software as required to support the role.
Organisational Responsibilities:
Access and work within Bild’s policies and procedures.
Attend internal cycle of team meetings relevant to this role.
Engage with line management, supervision (where appropriate) and appraisal process.
Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.
Take responsibility for personal learning and development with support from line manager.
Work in a manner that facilitates equal opportunities and inclusion for all.
Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.
Maintain health and safety and risk awareness for self and others across the organisation.
Undertake any other duties that Bild may require within the remit of this role.
This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.
Person Specification
Job Title
Director of External Relations
Exceptional copy writing and verbal communication skills
Good presenting, negotiating and influencing skills
Excellent interpersonal skills and ability to build mutually beneficial relationships
The ability to work effectively within a small team
Ability to work under pressure, and plan, manage, and adapt own workload
A flexible, proactive and problem-solving approach to work
A motivated attitude and ability to work on own initiative
A commitment to human rights and modelling accessibility and inclusion throughout activity
Willingness to travel and work flexible hours as demanded by the post
Fit to undertake the duties of the post.
Experience/Skills/Competencies
Essential
Significant experience working in communications, policy and PR with demonstrable success
PR and media management experience, including both online and traditional PR
Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback
Experience of overseeing the design and production of print and electronic publications, including website management and development
Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making
Ability to analyse data and shape results into reports that inform decision making
Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT
Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders
Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms
Ability to use a variety of IT packages/databases including CRM systems.
Experience managing budgets and associated reporting
Ability to work remotely and regularly travel to in person events
Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team
Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector.
Desirable
Experience working in the not-for-profit sector, preferably in another disability and/or membership charity
Strong understanding of education, health, social care, disability and not for profit environment
Strong media contacts within relevant trade sector publications
Ability to use externally managed media databases (such as Agility etc.)
Experience with conferences, webinars and hybrid events.
Experience supporting and manging a remote team
Education and Qualifications:
Other Requirements:
Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.
Regular travel to attend meetings and events.
Occasional evening meetings.
Legal requirements:
Enhanced DBS check.
Your application should include an up to date CV together with a supporting statement detailing how your skills and experience align with the job description and person specification.
Please note that we will be unable to progress applications from candidates who do not answer the screening questions.
Our vision is a society where everyone can enjoy the same rights and opportunities
The client requests no contact from agencies or media sales.
Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.
Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.
After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.
NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.
In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.
The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.
As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”
As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.
Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.
The Role
Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.
This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.
You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.
With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.
Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.
Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.
The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.
Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.
The Person
This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.
Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.
A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.
You’ll bring most of the following:
Desirable
A full candidate pack providing further information about the organisation accompanies this ad.
Key Information
NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.
To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.
Equality, Diversity and Inclusion
NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
This is an exciting opportunity to shape Shine’s strategic direction while managing the operational delivery of our services for children, young people, and families aged 0–25. Building on the success of our Little Stars/Ser Bach programme for members aged 0–12 and the development and extension of the FIRE (Friendship, Independence, Resilience, Empowerment) programme for those aged 13–25, you will play a key role in shaping the future of our support for children, young people and their families.
Working across England, Wales, and Northern Ireland, you will lead the delivery of an established, evidence-based programme that improves health, social, and emotional outcomes for those living with spina bifida, hydrocephalus, and associated conditions.
You’ll lead a passionate team and work closely with Shine’s Adult Services Team (25+), Health Team, Wales and Northern Ireland Managers and wider colleagues across the organisation to ensure work is coordinated, complementary, and beneficial to members. At the same time, you’ll forge strong partnerships with NHS professionals, statutory services, and voluntary organisations—driving collaboration that will support our vision of providing consistent, high-quality support for children, young people and families nationwide.
Key Responsibilities:
Please see the full Job Description & Person Specification below and on our website.
Benefits to working at Shine:
How to apply
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact Shine to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
*Please note applications without a supporting statement will not be accepted*
Closing date: Thursday 16th April 2026 at 11pm
Interviews: Monday 27th April 2026
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.