Marketing and communications planning manager jobs

Income and Engagement Specialist

Are you a senior engagement specialist or fundraising leader who can see the big picture and also knows how to make things work brilliantly day to day? Do you believe that great systems and smart data only matter if they help you build more meaningful relationships with real people?

At Mencap, we’re at a genuinely exciting point in our journey. Our new strategy, Mencap 2030, sets out a bold ambition for the future, and engaging and growing our supporter base is central to making it happen. We’ve made significant investment in our engagement capability, including a state-of-the-art CRM, alongside face-to-face fundraising and digital innovation.

We’re now looking for an experienced leader to step into a senior interim role, providing stability, leadership and momentum across our engagement activity during a period of transition.

This role will lead all of our mass fundraising and engagement activity, including Individual Giving, Legacies, Community & Events Fundraising, and Supporter Care. It is a senior, influential role shaping how supporters experience Mencap, how we grow income sustainably, and how we build long-term relationships rooted in trust and shared values.

As part of the interim remit, the role will also provide operational oversight and support to our High Value Relationships team, working closely with the interim Executive Director of Fundraising and other colleagues to ensure continuity, strong performance management and clear oversight of income and KPIs during this period.

You’ll bring strategic vision and clarity, alongside strong operational judgement. You’ll know how to turn insight into action, how to use data intelligently (without losing the human touch), and how to lead teams through change with confidence and care. You’ll be comfortable holding performance, using financial and KPI information to support delivery and decision-making.

Just as importantly, you’ll recognise that our supporters aren’t just numbers or segments – they’re individuals who care deeply about our work and want to feel connected to the difference they’re helping to make.

You’ll lead the place where Mencap’s fundraising brand, proposition, and voice really come to life, designing experiences, appeals, campaigns and supporter journeys that reflect the voices and lived experiences of people with a learning disability and show the world why our work matters.

This is a full‑time role (37.5 hours per week), offered on a 9‑month fixed‑term contract, with flexibility on location.

If you’re excited by the opportunity to step into a senior interim leadership role, make the most of significant investment, and guide large, complex fundraising and engagement functions through an important period of transition, we’d love to hear from you! 

Apply now with an updated CV, applications close on 25th February, with interviews taking place shortly afterwards.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Build a resident-led network of community support on the Bourne and Tybalds Estates (in Holborn & Covent Garden ward).  The project focuses on estates experiencing high levels of deprivation and inequality, supporting residents to develop skills, confidence and ownership so they can shape, deliver and sustain community-led activities, events and campaigns.  Getting involved now offers the chance to shape the project itself and work with people to create a truly empowering, enriching project making a difference to people’s lives. 

We are seeking someone who:

• Can engage with the community in an open, accessible and inclusive way to understand their needs
• Has experience involving volunteers in ongoing, active participation in their community
• Is confident organising themselves and others

Longer working lives and ongoing economic transitions are reshaping careers: how we start them, and how we move through them. But too many people remain paid in low-paid, low-quality work – with damaging consequences for them personally, and our economy as a whole. We’re seeking a senior, policy-oriented research leader to help us and our partners generate insights that enable more people to move into and progress through better work.

You’ll have a proven track record in scoping and securing funding for research and influencing activity, with significant autonomy to lead your own programme at L&W. You’ll be supported by committed researchers and managers whom you will coach, lead, and develop—alongside a peer group of Deputy Directors working across other key pillars. We welcome quantitative expertise, but most important are the skills to design and deliver high-quality, impactful research programmes.

You’ll join an organisation with a national reputation for driving policy change—and a friendly, highly capable, delivery-focused team. 

Location: Hybrid working: 40-60% in an L&W office. Our offices for this role are currently in Leicester and London, but if you are based elsewhere, please contact us to talk about how the role could work for you.

Team:Research and Development

Salary:£64,450 -£77,880 per annum (pro rata), dependent on experience and location

Duration:Permanent

Working hours:0.8 to 1 FTE, with flexible working supported (e.g. condensed hours, flexible start and finish times)

Main Purpose

The Deputy Director, Policy and Research (Better Work and Progression) will have overall ownership of the ‘Better Work’ pillar of our strategic plan at L&W: overseeing all projects and activity in this area and generating new work (including developing project ideas and securing funding).

While there is significant scope to shape the ongoing programme of research and impact work, we anticipate that key areas of focus in this area going forward will be: understanding & better supporting career change; understanding and improving policy to increase employer investment in skills; high quality and fair access apprenticeships and technical education; understanding how to better support progression from low pay.

They will be a senior leader for the organization – helping to continuously shape our strategy and the plans we are implementing to deliver it.

Duties and Responsibilities

Leadership and management

• Intellectual leadership of the Better Work pillar: developing and owning policy positions, messages, theory of change and research priorities, and supporting the wider team to feed into and understand them
• Line management of senior and mid-level staff
• Act as a senior leader at L&W – including taking on specific organization-level responsibilities where appropriate

Income

• Write and/or co-ordinate responses to reactive research and evaluation tenders in the areas of employment, better work and progression
• Develop pro-active proposals that will drive change in your area, and respond to the interests of funders and partners
• Build relationships with current and potential funders and research partners

Impact

• Act as an external expert on the issues of better work and progression: writing press quotes, articles and blogs;speaking on platforms
• Building relationships with practitioners, policymakers and partners to improve our insights, and get our recommendations implemented
• Develop appropriate means of tracking impact towards our better work goals, and monitor against them. 

Delivery

• Deputy Director/Project Director-level oversight of projects being delivered in your and related areas: supporting project team to shape research plans, deliver sharp insights and manage funder relationships
• Quality Assurance of research proposals and outputs
• Use your research skills and experience to support the wider development of the Learning and Work team

Person Specification

Experience

Experience of developing, overseeing and delivering programmes of policy-relevant research at a high level - Essential

Experience of business development in a policy/research context: developing ideas, writing bids and building relationships with funders- Essential

Experience of building senior-level relationships with external stakeholders for impact and influence -Essential

Track record of delivering national and/or local policy change - Essential

Experience of senior organisational leadership as part of a team - Desirable 

Experience of responding to tenders- Desirable 

Skills

Advanced research skills (qualitative of quantitative) -Essential

Quantitative skills: experience of using key national research and administrative data sets to generate insights into the labour market -Desirable 

Clear and direct written communication style - Essential

Knowledge

Knowledge of, and commitment to, L&W’s charitable aims and purpose.- Essential

Demonstrable knowledge of employment and/or skills policy in the UK - Essential

Demonstrable knowledge in the specific areas of Better Work and/or progression -Desirable 

Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.

About the role

Working at equation means being part of a dynamic and passionate team, dedicated to creating a world free from domestic abuse, sexual violence and gender inequality.

Join Equation’s dedicated and highly skilled Children and Young People (CYP) team, a passionate and experienced group committed to creating safer futures for young people affected by domestic abuse. As CYP Service Manager, you will play a pivotal leadership role—guiding a motivated and enthusiastic team, driving service innovation, and ensuring our work continues to make a powerful and lasting impact across Nottingham City and Nottinghamshire. 

Working closely with the Head of Service, you will help shape strategic direction, develop high-quality practice, build strong partnerships and champion the voices of children and young people. This is an exciting opportunity to lead a well-established, impactful team and contribute to real, positive change in local communities. 

What we’re looking for

We are looking for someone who is confident, proactive and committed to delivering high-quality services for children and young people. The ideal candidate will be an inspiring leader who brings positivity, compassion and a solution-focused approach to everyday challenges. You will value collaboration, support others to achieve their best, and be able to make clear, child-centred decisions in a fast-paced environment. 

You will contribute: 

• Strong and confident leadership that motivates and supports an experienced and dedicated team 

• A calm, professional approach to managing complex and challenging situations 

• A commitment to equality, inclusion and amplifying the voices of young people
• A proactive mindset that drives improvement, innovation and excellent practice across the CYP workstream

How to apply

• Applications can be made via our recruitment portal. 
• CVs cannot be accepted. 

Closing date

• 9am on Monday 23rd February 2026.  Interviews will be held on Thursday 5th March 2026.

Location

• Hybrid working with 2 days in our Nottingham office

Salary

• £31,484.01 pa FTE, £25,527.58 actual salary for part time hours

Hours

• 30 hours per week, fixed term until 31 July 2027

Safeguarding

Equation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and to work in accordance with our safeguarding policies and procedures.

The successful candidate will be subject to safer recruitment checks including an Enhanced DBS check, satisfactory references covering the past five years, and completion of our safeguarding disclosure questionnaire.

This post involves regulated activity with children and vulnerable adults.

Equation operates a zero-tolerance approach to any form of abuse, discrimination, bullying, harassment or exploitation. We are dedicated to creating a safe environment where everyone we work with feels protected and able to speak up if they have concerns.

Talking Money is looking for someone with a deep understanding of charity finance who can provide robust financial management for the charity. You will manage all Talking Money finances, from banking, invoicing, and payments to end-of-year reporting and funding management. You will also have a strategic overview of our organisational finances, and work closely with our Chief Executive and Board of Trustees on Talking Money’s financial planning.

Importantly, you will be passionate about and be able to work at a strategic level, providing support and guidance to the Leadership Team whilst also working flexibly within a small organisation taking care of all day-to-day finance tasks.

About Talking Money 

Talking Money is an independent charity providing free, expert money advice across Bristol and South Gloucestershire. Our purpose, from a client’s perspective, is: 

“Help me with my money worries in a way that suits me so I can get on with my life.” 

Demand for our services continues to rise. 

Our approach is: 

• Holistic: addressing debt, benefits, energy/fuel poverty, income and wellbeing together. 

• Person-centred: psychologically informed, strengths-based and empowering. 

• Practical and impactful: securing income gains, writing off unmanageable debts, preventing eviction, reducing stress and anxiety and improving knowledge and confidence. 

We are looking for someone with:

· Strong experience in financial management in a not-for-profit context.

· Passion for managing all aspects of finance from the data input to the strategic oversight.

· Experience of working closely with Senior Leadership and being responsive to organisational needs.

· Commitment to working for a charity fighting inequality for individuals and communities.

Hours: 15 hours a week (0.4 FTE). The postholder may be required to work additional hours at certain key points in the accounting year cycle to complete end-of-year statutory accounts preparation and occasionally attend meetings out of office hours.

Contract term: Permanent

Location: Hybrid working negotiable but some time in office is required to keep in touch with the team - team sessions are currently Thursdays.

Salary: Grade 6 SCP 25-28 (approx. £36,000 - £39,000 for FY26-27)

Reporting to: Chief Executive

Holiday entitlement: 25 days FTE pro rata (rising to 30 days after 5 years) + bank holidays. 

Before You Apply  

Don’t meet every single requirement?

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.

At Talking Money, we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with the criteria, we encourage you to apply anyway. You may be just the right candidate for this or other roles and lived experience goes a long way. Still not sure? Talk to someone at Talking Money about the role to see if it sounds like something you would be great at doing: Kat Caldwell telephone 0117 954 3998. Please note that Kat’s working days are Monday & Thursday. 

Access

Do get in touch if you would like any of this information in another format, or if you would like to apply in another format. 

If you are shortlisted, Talking Money will work with candidates to ensure their access needs are met during the interview process and will ensure access requirements are not a factor in decision making. 

Application Process

To apply please upload 

• Your CV; and

• Cover letter (max of 2 sides of A4)

Application Timeline 

Applications close: 11.30pm on Sunday 22 February 

Shortlisting: Monday 23 February 

Interviews: Monday 2 March in person at Talking Money, 1 Hide Market, West Street, BS2 0BH 

Start Date: ASAP to be discussed. 

An exciting new opportunity has arisen to join the Borde Hill team to work on the Reinventing Borde Hill project. This role will be responsible for managing the Community Growing Garden at Sugworth Farm, part of our new 2-acre biodynamic market garden which produces seasonal fruit and vegetables to supply the new restaurant, café and farm shop at Borde Hill.

Funded by the National Lottery Heritage Fund, the project includes an Activity Plan including a range of learning, community and volunteering activities, and this new role will have responsibility for overseeing community engagement both at the Community Growing Garden, and across the Parkland and main Garden.

Your role will focus on two key areas: overseeing the seasonal growing at the Community Growing Garden with volunteers and community partners, and developing and delivering an annual site-wide community engagement programme.

You will work closely with the NLHF Project Team, as well as the Green team. You will lead on liaising with local schools, community groups and charities, encouraging and facilitating participation in the Community Growing and wider site community programmes. Your passion for learning, community engagement, horticulture and nature will be key in ensuring this programme succeeds in delivering the ambitions set out in the Activity Plan.

Although funded via the Lottery project, this role is permanent as we are committed to continuing it after the funded project; we intend to continue the wide range of the activities that your role will nurture and develop.

Knowledge, skills and experience needed: (Please provide evidence in your Covering Letter and CV) Tasks and responsibilities

• Build a seasonal programme of community engagement and growing in the Community Growing Garden and at the main site, building on and developing the programme set out in the Activity Plan
• Deliver new community programmes and connect with participants. To include:
  o Facilitated sessions
  o Supported visits to the site
  o Drop-in activities and events
• Work with community partners to develop and deliver a community volunteer programme, ensuring access for people who will benefit from the opportunity
• Identify and build partnerships with relevant and diverse community groups, organisations and individuals, taking responsibility for the community engagement elements of the Reinventing Borde Hill project more widely
• Work with the Borde Hill Green Team, especially the Market Garden Growing Team, to ensure that the Community Growing Garden is aligned with their work, and supports the biodynamic certification aims of the Farm
• Identify routes for participant and volunteer progression and sustain communication
• Ensure equality of opportunity, access and inclusion for all participants and volunteers
• Work with freelance delivery partners and local community groups to deliver community activities
• Evaluate the effectiveness of the programmes, maintaining accurate monitoring data and adjusting programmes in response to feedback
• With audience needs in mind, review similar offers across the sector, especially in other local horticulture/nature organisations, to ensure our programmes are distinctive, attractive, appropriate and innovative
• Support and attend events delivered by other members of the team when required (e.g. large public events) and lead smaller community events
• Record and monitor the income and costs of the programmes, to meet budget goals
• Comply with the Safeguarding policy and all other policies relevant to programme delivery
• Ensure effective systems for resources and documentation are maintained in line with GDPR legislation and organisation policy
• Carry out any other duties as reasonably requested

Skills and experience To be considered for this position, you should be able to demonstrate some or all of the following skills:

• Experience of working with a diverse range of community partners, and a commitment to and experience of delivering community engagement activities including learning engagement and activities
• Experience of managing and recruiting a diverse cohort of volunteers
• Ability to lead community group activities and co-ordinate a programme of community group activity across the season
• An understanding of seed sowing, crop rotations, pest and disease management, plant husbandry techniques needed in a productive market garden, and/or a willingness to learn about Biodynamic principles and practices
• A passion for growing and experience of growing fruits, vegetables, salad crops and ideally cut flowers in a recognised establishment
• An understanding of growing crops undercover and knowledge of cultivation under polytunnels
• Appreciation of nature and natural heritage, and its potential to contribute to wellbeing, creativity and learning among families and communities.
• Proven commitment to and understanding of equity, diversity and inclusion.
• Good organisational skills.
• Flexible, collaborative, and self-motivated.

We’d also be interested to know if you have experience in any of the following areas (it isn’t essential to have experience of them all):

• Experience of partnership working, especially with marginalised and/or disadvantaged communities
• An innovative approach to planning and delivering family learning
• An understanding of barriers limiting access to nature and natural heritage opportunities.
• Experience facilitating engagement with gardens / public spaces for the community
• Understanding of communities and the challenges they face in the areas near Haywards Heath and the wider Mid Sussex area
• Understanding of the role of stakeholders in successful community engagement
• A practical approach to using evaluation to inform future programming.  Competence with the Microsoft Office suite of applications  Experience of managing budgets and maximising income.

Position: MS Dynamics CRM Systems Administrator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional and Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,403 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society has made a huge investment in technology to implement a new CRM system to enable us to improve in use of our data and to streamline contact with the MS Community, including Services, Fundraising and directed communications. This is the Organisation’s key, central system.

90% of all funding for the charity is processed through the CRM system including Gift Aid, regular giving and special events, Direct Debits. This role is critical and responsible for the end-to-end processes working and, therefore, the income being processed and collected in a timely fashion.

The role will be part of a CRM team responsible for managing and supporting functionality and data integrity within the CRM system. The role is also responsible for managing key internal and external relationships at all levels.

The role is also responsible for delivering the 1st, 2nd line support of the CRM system as well as building import templates, workflows and that data within is clean, accessible and available.

The successful candidate is expected to be an expert in their field.

Closing date for applications: 9:00am on Friday 20th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

Main Responsibilities

We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.

The Programme Officer will lead our work in Yorkshire and Humber support our Managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK.

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work.

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign.

Feed into the LWF strategy and objectives development.

Living Wage Accreditation:

Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation.

Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers.

With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries.

Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability.

Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered.

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure.

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy.

Deliver personal work targets on time and to standard:

Respond to telephone and web-based enquiries by providing advice and support to employers and supporters.

Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals.

Maintain LWF data on systems, incl. Salesforce employer database.

Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans.

Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions.

Learning & expertise

Keep abreast of new developments in the accreditation space.

Apply new learning to work and respond effectively to feedback.

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.

Develop and manage external relationships

Effectively develop and support a range of external relationships.

Respond effectively to queries or requests from stakeholders.

Engage with a diverse range of external stakeholders to support and develop projects as required.

Communications

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know.

Represent the LWF coherently in writing and verbally.

Events and Communications.

Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics

Represent and speak on behalf of the LWF at internal and external meetings and events.

Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides.

Develop and manage internal relationships

Work effectively with colleagues across Citizens UK.

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders.

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources.

Personal Specification

(D) Desirable, (E) Essential

EXPERIENCE:

Comprehensive experience in an administrative role (E)

Experience of building positive relationships (E)

Experience of managing and updating Salesforce or similar databases (D)

Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)

KEY SKILLS AND KNOWLEDGE

Excellent time management skills with the ability to juggle a wide range of competing demands (E)

Understanding of database and systems management (E)

Ability to take in and interpret information and present in a succinct manner (E)

Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

Ability to act on own initiative to introduce and develop new systems as appropriate (E)

Strong attention to detail  (E)

Strong IT skills to include MS Office and database software (E)

Understanding of the policy and campaign landscape in the UK (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in Leeds, week commencing 30th March.

Overview of the post

To work as part of the Neighbourhood Support Team (NST) co-ordinating and developing a wellbeing programme for the benefit of the Braunstone Community.

Main responsibilities and duties

To:

1. Coordinate and develop a wellbeing programme that supports the mental health and wellbeing of NST service users and the wider Braunstone community of LE3 1.

2. Support individual service user wellbeing by referring into activity delivered by NST and other local community partners.

3. Undertake regular wellbeing check-ins with service users to monitor progress and impact of engagement with wellbeing activity, utilising WEMWBS to measure outcomes.

4. Update the company’s CRM system with participant information in line with GDPR and record progress and impact.

5. Develop, implement and maintain effective monitoring and recording systems: capturing and recording data to demonstrate the programme reach, providing reports and other information as required.

6. Support the Service Manager to maintain accurate budgets and financial records especially for monitoring funding grant returns.

7. Support the Service Manager in the development of funding bids to support delivery and expansion of the wellbeing programme.

8. Build and maintain partnerships which will support the development of wellbeing programmes.

9. Source, arrange and co-ordinate facilitators and practitioners suitable to deliver any planned activity.

10.  Ensure that adequate risk assessments are undertaken prior to any activities and that confidentiality and safeguarding protocols are followed.

11.  Support the Communications and Project Support Worker to promote the programme by developing copy and marketing material for circulation on the various company social media platforms and website.

12. Develop and deliver sessions and/or support the supervision of wellbeing activities including the staff and volunteers where applicable.

13.  Represent and champion the services provided by NST as required at external events and meetings.

14.  Work in partnership with the Wellbeing Facilitator to ensure that the social group programme of activity is developed and delivered in line with the overarching wellbeing programme.

15.  Work in partnership with the Food Hub coordinator to develop a food activity programme using the commu7nity kitchen facilities that is delivered in line with the overarching wellbeing programme.

General Duties:

16.  Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination the team’s activities.

17.  Undertake administrative and maintenance duties that assist in the smooth running of the NS base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management; and visitor service and care.

18.  Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.

19.  Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.

20.  Work outside normal office hours and at weekends as and when required.

21.  To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.

22.  To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.

This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.

 

Person Specification

 

Post: Wellbeing Coordinator

Qualifications and Experience E= Essential / D= Desireable

Experience of developing and coordinating mental health and wellbeing programmes E

Experience of working in a busy environment  E

Experience of developing and writing funding applications  D

Experience of working in the charitable/voluntary sector  D

Knowledge

Understanding the impacts of wellbeing services on participant mental fitness  E

Knowledge of sector wellbeing service provision  E

Knowledge and experience of supporting vulnerable clients  E

Knowledge of safeguarding procedures for both adult and child protection   E

Health and safety  E

Has an understanding of the needs of deprived communities and barriers and challenges facing individuals and service providers  E

Understanding of and commitment to equality of opportunity  E

Skills

Excellent organisational skills and experience E

Excellent verbal and written communication skills  E

Strong ICT skills especially with Microsoft Office  E

Problem-solving skills and ability to adapt and act accordingly to situations  E

Ability to remain calm under pressure when dealing with challenging situations  E

Good time management skills to be able to support the needs of multiple people  E

Ability to make good, positive relationships with people, their families along with external agencies and partners  E

Ability to keep accurate records and a good understanding of the importance of data  E

Personal

An interest in helping other people, regardless of their circumstances  E

Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need  E

Trustworthy, reliable and able to keep matters confidential  E

A high level of patience and emotional resilience  E

Ability to contribute effectively to a small team  E

Calm and professional  E

Other

Right to work in the UK  E

Satisfactory DBS check  E

Full and clean UK driving Licence  E

Location: Rochester Airport, Kent
Salary: £48,000 per annum to £55,000 per annum
Hours: Full-Time, Monday to Friday, 37 hours
Contract Type: Fixed Term Contract
 
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
 
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.
 
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
 
Main Purpose of Role:
 
This 12-month fixed-term role will lead on a comprehensive programme of work linked to the first objective - building the foundations - of our crucial Income Generation, Marketing and Communication (IGMC) Development Programme. We are seeking a self-starter who is delivery-focused, able to collaborate effectively with a wide range of stakeholders, and experienced in planning, executing, and overseeing projects to ensure strategic objectives are met within agreed budgets and timescales.
 
INCLUSION AND DIVERSITY:
 
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
 
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.
 
We reserve the right to close the position early if the role is filled.
 
Benefits package is correct at the time this advert was published.
 
Benefits: 25 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Group Personal Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Development opportunities
 
REF-226 563

Role

In this role, you’ll lead and inspire a diverse portfolio of community fundraising projects and champion the supporters behind them—ensuring every fundraiser feels valued, supported and motivated, while consistently delivering against agreed KPIs and driving meaningful impact.

What we’re looking for 

• Experience within a customer facing role
• Experience working on multiple projects at the same time
• Strong team player
• A self-starter who can plan their own diary and use initiative
• Experience building relationships
• Excellent organisational skills
• Ability to prioritise and multi-task
• Excellent customer service skills 

What we offer

• Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
• Flexible working around our core hours of 10am to 4pm
• 25 days annual leave rising with length of service
• Closure at Christmas (additional 3 days)
• Training, support and development opportunities
• Access to discount schemes
• Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes

We’re looking for an Operations Officer to play a central role in keeping our organisation running safely, smoothly and effectively across our central office, refuges and dispersed accommodation.

This is a varied, hands-on role combining operations, facilities management, reception, health & safety, admin coordination and service-user access support. You’ll help ensure our buildings, systems and processes enable high-quality, trauma-informed services for Black and minoritised (Global Majority) women and children.

You’ll be a key first point of contact for the organisation — welcoming, calm and professional — while helping to maintain safe, well-managed environments and strong operational systems.

You’ll:

• Support the day-to-day operation of the central office, refuges and dispersed accommodation

• Coordinate facilities, repairs, access and health & safety requirements

• Act as a first point of contact for enquiries, referrals and visitors

• Support safe service-user access and reception processes

• Provide administrative and operational support across teams

You’ll bring:

• Experience in operations, facilities, admin or office coordination

• Strong organisational skills and attention to detail

• A calm, professional approach in a fast-paced, sensitive environment

• Commitment to trauma-informed, anti-racist and survivor-centred practice

Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. This post is open only to Black and minoritised, i.e. Global Majority, women.

We are not able to sponsor any work permit or visa. 

About Charity Right

We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.

Our Mission

We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.

About the Role

We are seeking an enthusiastic and detail-oriented Fundraising and Events Lead to support our growing portfolio of physical fundraising events. The successful candidate will play a key role in coordinating and delivering a range of challenges and events, from local charity walks to international treks and marathons. This is an ideal position for someone early in their career who is passionate about events, fitness, and purpose-driven work.

This hands-on role will help you build valuable experience in events fundraising, logistics, supporter care, and campaign delivery while working across teams to ensure each event achieves its fundraising goals.

Key Responsibilities: 

Events & Challenge Lead

Assist in the planning and delivery of Charity Right’s physical fundraising events, including but not limited to:

• Local charity walks and runs
• UK marathons and half-marathons
• International treks (e.g., Everest Base Camp, Kilimanjaro)
• International marathons and endurance challenges
• Support logistics such as registration, travel coordination, permits, supplies, safety planning, and postevent wrap-ups
• Liaise with event partners, tour operators, venues, and sponsors where relevant
• Ensure all events are aligned with Charity Right's values and fundraising stand Participant Support
• Provide first-class support to event participants from sign-up to post-event follow-up
• Help supporters set up and optimise their fundraising pages
• Motivate and encourage participants to reach their fundraising targets
• Maintain regular communication with participants throughout their journey

Marketing and Promotion

• Work with the Marketing team to create engaging promotional content for each event/challenge 
• Support email campaigns, social media content, and digital materials to drive sign-ups 
• Assist in creating fundraising packs, challenge guides, and event-day materials Data and Reporting
• Maintain accurate data on participants and donors using the CRM system
• Contribute to event impact reporting, including feedback collection and case studies
• Track fundraising progress against targets and report on key metrics

Volunteer Engagement

• Help recruit and brief volunteers for relevant events and activities
• Ensure volunteers are well-supported and represent Charity Right's values
• Coordinate volunteer schedules and responsibilities for event days

Essential Skills and Experience

• Experience working within the charity or non-profit sector
• Familiarity with CRM or fundraising databases
• Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously
• Excellent written and verbal communication skills
• Confident interpersonal skills with the ability to build rapport with participants, volunteers, and external partners
• Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new digital tools
• High attention to detail, particularly when managing data and logistics
• A proactive, can-do attitude with the ability to work independently and as part of a team
• Willingness to travel within the UK for events and occasional work on evenings or weekends
• Genuine passion for charitable work and Charity Right's mission
• At least 1 year's experience in events coordination, fundraising, customer service, or a related field
• Experience supporting or participating in challenge events such as marathons, treks, or endurance activities

Desirable ​

• Understanding of fundraising regulations and best practice (e.g., Fundraising Regulator Code)
• Volunteer coordination or management experience
• A valid UK driving licence and access to a vehicle
• First aid certification or willingness to obtain one

Working Culture: 

We are a remote-first organisation. This role offers flexibility in working hours and location, with occasional UK travel required for key events and team meetings. You’ll be part of a purpose-driven team committed to creativity, integrity, and delivering real-world impact.

Forest Peoples Programme is seeking two Programme Assistants to provide vital administrative, logistical, and project support, helping Indigenous Peoples and forest communities secure their rights and protect their forests. 

About Forest Peoples Programme

Forest Peoples Programme (FPP) is an international NGO that has been working with Indigenous Peoples and forest peoples for 35 years since it was established in 1990. As of 2026, we work in 18 countries across South and Central America, Africa and Southeast Asia, with over 50 partners based in the tropical forest belt. We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.

Working at local, national and global levels FPP supports Indigenous Peoples and forest peoples to effect change from the bottom up – grounded in struggles to advance the enjoyment of their rights and seek remedy for violations. At the same time, we work to ensure the voices and priorities of Indigenous Peoples and forest peoples shape national and international law and policy – e.g. relating to business and human rights, climate, and biodiversity – so that resulting regulatory and market reform better serves and respects their rights.

Role summary

The work of Forest Peoples Programme (FPP) is organised via three core programmes, each of which is led by a Programme Coordinator. The Programme Assistant position provides a broad support function for the Programme Coordinator, principally in relation to administrative and logistical support, as well as supporting programme and project monitoring and management (including some financial management). Programme Assistants need to be able to work at pace on multiple different tasks concurrently; to be proactive and take initiative under broad direction; to be able to work directly and respectfully with Indigenous Peoples and forest peoples and their organisations; and to be able to write well, taking notes and distilling information in English (and ideally also in a second relevant language).

Responsibilities

• Contribute to development and tracking of the Programme’s work, including key dates, deliverables and actions, and help maintain internal knowledge management systems and channels.
• Support Programme and sub-programme team meetings, including organising meetings, drafting agendas, taking minutes, and monitoring and following up on action points.
• Support the Programme Coordinator and other programme colleagues in communications with grant partners, donors and other parties, including liaising with partners and programme colleagues to prepare Partnership Agreements, Letters of Agreement, and consultancy contracts (from templates).
• Work with the Programme Coordinator and the finance team to track expenditure across relevant programme budgets, monitor progress (including spend) on key projects within the programmes, track key donor reporting deadlines and help compile and submit narrative and financial reports to donors.
• Support fundraising, including compiling and checking grant applications.
• Support finalisation of publications and communications.
• Assist in planning, preparation and organising of events, workshops or meetings, working closely with FPP’s admin/logistics and finance teams, and supporting the attendance and participation of partners and staff at other national and international events. Accompanying programme colleagues on international trips and meetings to lend a hand where needed.
• Provide (where able) or facilitate access to, remote (and potentially also in-country, as needed) capacity building support to local partners in relation to project management, finance, planning, reporting, computer/IT skills, communication and procedures, monitoring and evaluation etc.
• Act as a port of call for programme staff seeking programme or project information or information about wider organisational policies and processes.
• Support the tracking of impacts against an established Monitoring, Evaluation, Accountability and Learning (MEAL) framework, working with programme colleagues to assemble and systematise information.
• Participate in FPP meetings and staff sharings (online or in person) and attend FPP’s Annual General Meeting.
• Other tasks incidental to these or otherwise as agreed with the line-manager.

Person specification

Essential experience

• Experience of working in the not-for-profit sector, ideally with an international focus
• Experience with project administration and logistics work, supporting fundraising and donor reporting, and supporting meetings and events.
• Experience of supporting financial management of grants and projects, including drafting and monitoring large and complex budgets.

Desirable experience 

• Experience of working in FPP’s niche (or related), including with Indigenous Peoples, forest peoples, and global south organisations and/or networks
• Experience of working in the geographical regions were FPP works
• Experience of remote working, particularly with people from different cultures
• University degree in a subject relevant to the work of FPP

Essential skills and qualities

• Highly proficient in written and spoken English
• Ability to work effectively, sensitively and proactively as part of a multi-cultural, dispersed team of FPP staff and partners to achieve shared objectives.
• Excellent communication skills and ability to build healthy working relationships both internally with colleagues and externally (including with partners from global south, remotely and in person)
• Proven organisational and time management skills with the ability to work under pressure and to multiple deadlines, and the flexibility and agility to respond to multiple and evolving priorities and timelines
• Alignment with the vision, mission and core principles of FPP’s work
• Excellent writing skills, including the ability to synthesise information from various sources and express it concisely
• Availability to travel overseas for 1-2 weeks at a time (likely no more than 2-3 times per year, if at all)
• Strong skills in Microsoft applications, including in particular Word and Excel

Desirable skills and qualities

• Fluent or highly proficient (professional working level) in one or more of the following languages: French, Spanish and/or Bahasa Indonesia
• Understanding of human rights and Indigenous Peoples
• Working knowledge of the themes relevant to FPP work, e.g. environment governance, responsible finance, and gender justice.

We encourage candidates to apply who do not strictly meet all the criteria listed above and yet are confident in their transferable skills. We value individuals who demonstrate commitment to FPP’s vision, mission and core principles, motivation to learn, and the potential to thrive in the role. When reviewing the specified essential and desirable qualities, remember that relevant experience can be demonstrated through academic studies, work experience (paid or voluntary), lived experience, skills, and achievements from any area of your life that relates to this role.

FPP is unable to sponsor visa applications for this role.