Marketing management jobs
Grade: 4
Hours: Full-time 37.5 hours per week (flexible working considered)
Position type: Permanent
Responsible to: Senior Brand Manager
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall
Travel: Ability to work away from home required. This may be UK or an in-country deployment in a content gathering role or representing ShelterBox.
ROLE PURPOSE:
As part of in an in-house brand and creative team this role will help plan, shoot, create and oversee the production of quality audience-led graphic design and multi-media content under the ShelterBox brand.
Working with the Senior Brand Manager and wider Brand and Content team, the successful candidate will deliver end-to-end projects to bring the brand alive and support our fundraising, communications and international teams to drive income, awareness and support successful user journeys.
The role will advise all ShelterBox teams to work within brand guidelines and enable teams to access and use assets and templates by maintaining accurate systems. They will also support wider development of a purpose-led brand, using insight and by building strong relationships with audience and channel owners.
WHO ARE WE LOOKING FOR?
Are you looking to join an in-house Brand and Content team? This role would suit someone who's keen to work across all areas of the organisation, championing brand guidelines and managing and delivering a wide range of creative projects under the ShelterBox brand.
You must be able to edit video and have a good knowledge graphic design and brand. It is a requirement of this role to have a working knowledge of Premier Pro, After Effects, Indesign and Illustrator, with experience across Adobe Creative Suite. You'll also be able to demonstrate great copywriting skills and have excellent attention to detail. The successful candidate will have experience in practical photography and film.
You will need to be able to plan and lead a shoot and confidently pick up a camera and capture ShelterBox footage and interviews in the UK and in the countries where we work. This role will, at times, be required to deploy in both major disasters and pro-active content trips - gathering content themselves and supporting external freelancers.
MAIN ROLE AND RESPONSIBILITIES:
Within this role you will be a great relationship builder working across a wide range of ShelterBox teams, external agencies, partners and freelancers.
A strategic thinker - able to work on multiple long and short project deadlines and prioritise to objectives.
Driven by audience needs - whether that's optimising creative in response to Digital Marketing data and insight or getting under the skin of key strategic funders to make the right content at the right time to drive objectives.
Experienced in working across fundraising and communications channels for both warm and cold audiences to drive income and awareness.
We are looking for a creative talent who can get to the core of ShelterBox's mission whilst remaining up to date with the detail, picking up new ideas and concepts easily. You'll understand the power of story in fundraising and communications, be self-motivated, with a can-do approach and be flexible in supporting the wider team.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Brand:
- Support and train the wider organisation to effectively create content within ShelterBox brand guidelines
- Support the continued development of an online brand hub
- Support the development of a purpose led brand. Help to develop and implement a brand strategy.
- Help drive brand and values led storytelling across the organisation driven priority audiences
- Position ethical storytelling as a central thread of the ShelterBox brand
Creative and content development:
Manage creative projects for key ShelterBox teams working across multi-media disciplines including video, scriptwriting and graphic design. Lead projects from creative brief stage through to asset delivery including all production. Responsible for core projects split across the team including warm and cold supporter journeys, evergreen and explainer content for digital optimisation, celebrity videos, philanthropy and partnerships, Rotary.
- Support the digital marketing strategy. Responsible for creating asset sets for Always On and time-framed campaigns. Work to tight deadlines and respond to agency and internal feedback to continually optimise creative.
- Support ShelterBox to develop our in-house creative approach. Facilitate workshops and creative exercises to ensure we create objective and audience led products.
- Support a review of design across the organisation and enable teams to design via templates.
- Support the development and re-fresh of templates for both design and video.
- Work with external agencies, freelancers and partners.
- Use audience insights to inform all plans and work with the insight team and others to measure success.
- Ensure all projects follow sign-off processes
Content gathering:
- Plan and lead shoots in the UK and in countries where ShelterBox works.
- Film a wide range of ShelterBox spokespeople including CEO, board members, programme staff, partners and high-level celebrity supporters both at an in-house studio or on location.
- Photograph and film events in the UK and overseas.
- Shoot and manage a bank of studio photography of ShelterBox aid items - responding to audience insight and channel requirements.
- Develop and deliver quality content training for ShelterBox staff
- Help to manage ShelterBox photography, sound and video equipment and studio
- Work closely with the ShelterBox operations team and partners to ensure we are gathering high-quality content across all our live deployments.
- Process and edit raw content from deployments - case studies, photos, video.
- Deploy to gather content or train partners - dependent on funding and strategic need. At times this may involve taking freelancers on agreed trips. Note: Deploying in major disasters or to partner organisations may involve operating within ERA areas so role will need to be HEAT trained.
- Interview and film communities affected by disaster
- Gather content to ShelterBox ethical guidelines.
Planning and team working
- Be an integral part of team planning
- Offer knowledge of best practice and innovations from other organisations and sectors.
- Support a measurement-based approach by contributing to monthly reporting as well as spotting trends and opportunities.
- Any other specific projects given by the Senior Brand manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser – South East (Kent, Surrey or Sussex)
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the South East region.
As the Community Fundraiser covering the South East you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Kent, Surrey or Sussex?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Forest Peoples Programme is seeking two Programme Assistants to provide vital administrative, logistical, and project support, helping Indigenous Peoples and forest communities secure their rights and protect their forests.
About Forest Peoples Programme
Forest Peoples Programme (FPP) is an international NGO that has been working with Indigenous Peoples and forest peoples for 35 years since it was established in 1990. As of 2026, we work in 18 countries across South and Central America, Africa and Southeast Asia, with over 50 partners based in the tropical forest belt. We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.
Working at local, national and global levels FPP supports Indigenous Peoples and forest peoples to effect change from the bottom up – grounded in struggles to advance the enjoyment of their rights and seek remedy for violations. At the same time, we work to ensure the voices and priorities of Indigenous Peoples and forest peoples shape national and international law and policy – e.g. relating to business and human rights, climate, and biodiversity – so that resulting regulatory and market reform better serves and respects their rights.
Role summary
The work of Forest Peoples Programme (FPP) is organised via three core programmes, each of which is led by a Programme Coordinator. The Programme Assistant position provides a broad support function for the Programme Coordinator, principally in relation to administrative and logistical support, as well as supporting programme and project monitoring and management (including some financial management). Programme Assistants need to be able to work at pace on multiple different tasks concurrently; to be proactive and take initiative under broad direction; to be able to work directly and respectfully with Indigenous Peoples and forest peoples and their organisations; and to be able to write well, taking notes and distilling information in English (and ideally also in a second relevant language).
Responsibilities
- Contribute to development and tracking of the Programme’s work, including key dates, deliverables and actions, and help maintain internal knowledge management systems and channels.
- Support Programme and sub-programme team meetings, including organising meetings, drafting agendas, taking minutes, and monitoring and following up on action points.
- Support the Programme Coordinator and other programme colleagues in communications with grant partners, donors and other parties, including liaising with partners and programme colleagues to prepare Partnership Agreements, Letters of Agreement, and consultancy contracts (from templates).
- Work with the Programme Coordinator and the finance team to track expenditure across relevant programme budgets, monitor progress (including spend) on key projects within the programmes, track key donor reporting deadlines and help compile and submit narrative and financial reports to donors.
- Support fundraising, including compiling and checking grant applications.
- Support finalisation of publications and communications.
- Assist in planning, preparation and organising of events, workshops or meetings, working closely with FPP’s admin/logistics and finance teams, and supporting the attendance and participation of partners and staff at other national and international events. Accompanying programme colleagues on international trips and meetings to lend a hand where needed.
- Provide (where able) or facilitate access to, remote (and potentially also in-country, as needed) capacity building support to local partners in relation to project management, finance, planning, reporting, computer/IT skills, communication and procedures, monitoring and evaluation etc.
- Act as a port of call for programme staff seeking programme or project information or information about wider organisational policies and processes.
- Support the tracking of impacts against an established Monitoring, Evaluation, Accountability and Learning (MEAL) framework, working with programme colleagues to assemble and systematise information.
- Participate in FPP meetings and staff sharings (online or in person) and attend FPP’s Annual General Meeting.
- Other tasks incidental to these or otherwise as agreed with the line-manager.
Person specification
Essential experience
- Experience of working in the not-for-profit sector, ideally with an international focus
- Experience with project administration and logistics work, supporting fundraising and donor reporting, and supporting meetings and events.
- Experience of supporting financial management of grants and projects, including drafting and monitoring large and complex budgets.
Desirable experience
- Experience of working in FPP’s niche (or related), including with Indigenous Peoples, forest peoples, and global south organisations and/or networks
- Experience of working in the geographical regions were FPP works
- Experience of remote working, particularly with people from different cultures
- University degree in a subject relevant to the work of FPP
Essential skills and qualities
- Highly proficient in written and spoken English
- Ability to work effectively, sensitively and proactively as part of a multi-cultural, dispersed team of FPP staff and partners to achieve shared objectives.
- Excellent communication skills and ability to build healthy working relationships both internally with colleagues and externally (including with partners from global south, remotely and in person)
- Proven organisational and time management skills with the ability to work under pressure and to multiple deadlines, and the flexibility and agility to respond to multiple and evolving priorities and timelines
- Alignment with the vision, mission and core principles of FPP’s work
- Excellent writing skills, including the ability to synthesise information from various sources and express it concisely
- Availability to travel overseas for 1-2 weeks at a time (likely no more than 2-3 times per year, if at all)
- Strong skills in Microsoft applications, including in particular Word and Excel
Desirable skills and qualities
- Fluent or highly proficient (professional working level) in one or more of the following languages: French, Spanish and/or Bahasa Indonesia
- Understanding of human rights and Indigenous Peoples
- Working knowledge of the themes relevant to FPP work, e.g. environment governance, responsible finance, and gender justice.
We encourage candidates to apply who do not strictly meet all the criteria listed above and yet are confident in their transferable skills. We value individuals who demonstrate commitment to FPP’s vision, mission and core principles, motivation to learn, and the potential to thrive in the role. When reviewing the specified essential and desirable qualities, remember that relevant experience can be demonstrated through academic studies, work experience (paid or voluntary), lived experience, skills, and achievements from any area of your life that relates to this role.
FPP is unable to sponsor visa applications for this role.
To apply for this post, please submit a CV and covering letter via the CharityJob website. As an equal opportunities employer we ask that applicants do not include a photograph in their application.
Deadline for applications: 8th March 2026, at 17.00 GMT
Estimated interview dates: During the week commencing 16th March 2026
For the covering letter (max 2 pages), interested applicants are advised to carefully study the job description and reflect on how your work and experience reflects the experience and competences we are looking for and would enable you to successfully fulfil the specified role responsibilities.
FPP is unable to sponsor visa applications for this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Young Roots
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
About the role
This is a rare opportunity to shape the future of an influential charity at a pivotal point in its development.
Young Roots has a strong track record of impact, trusted relationships with funders, and is a respected voice in work with young refugees. We are now ready to significantly increase our visibility and influence — and this role is central to making that happen.
As Head of Fundraising and Communications, you will bring together fundraising, communications and impact to tell a powerful, credible story about Young Roots’ work and to unlock new, high-value funding. You will work closely with the CEO and trustees to position the organisation strategically, grow our profile, and build relationships with major donors and other senior partners.
This is a role for someone who enjoys both setting direction and making things happen. You will personally lead high-value fundraising and strategic communications, while enabling and supporting a skilled team to deliver across trusts, individual giving, engagement and impact reporting. As a member of the Leadership Group, you will help shape organisational strategy, culture and long-term sustainability.
If you’re excited by building influence, diversifying income, and using communications and evidence to drive change for young refugees, this role offers scope, autonomy and purpose in equal measure.
About you
You will bring senior experience in fundraising and/or communications within a charity or mission-driven organisation, with a strong track record of raising profile, engagement or income. You’ll be a strategic thinker who is comfortable being hands-on, credible with senior stakeholders, and motivated by working for social justice.
We’re particularly interested in people who bring:
- Experience leading fundraising and/or communications teams
- A strong understanding of high-value fundraising (e.g. major donors)
- Excellent communication skills and the ability to tailor messages for different audiences
- Experience managing people, budgets and complex priorities
- A commitment to equity, empowering young people and safeguarding
Why join Young Roots
- A senior role with real influence in a respected, impactful organisation
- The opportunity to shape income, profile and strategy at a key stage of growth
- A collaborative leadership team and values-led culture
- Flexible, hybrid working
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
- What is your motivation for working with Young Roots? (100 words)
- What is your motivation for applying for this role specifically? (200 words)
- What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)
Please submit your application via Charity Jobs.
No agencies, please.
Closing date: 10th March
Interview date: 17th March
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
This is a great opportunity to join a purpose-led health and care charity as their Participant Engagement Lead, supporting the growth of impactful leadership and organisational development programmes across the UK health and care system.
This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding.
If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you!
Role: Participant Engagement Lead
Organisation Type: Health and care charity
Salary/Rate: £23 – £26 per hour
Working Arrangements: Hybrid – 2 days per week in London office
Employment Type: Temporary position
Hours: Full time 35 hours per week
Duration: 3 - 6 months approx..
Closing Date: CVs are being reviewed on a rolling basis – early applications encouraged!
The Role:
As the Participant Engagement Lead, you’ll play a central part in growing enrolment across my client’s leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant.
Your responsibilities will include:
- Acting as the primary point of contact for prospective participants across open programmes
- Proactively nurturing enquiries and guiding individuals through to enrolment
- Managing the full application and admissions cycle using a new system
- Coordinating virtual interviews and communicating outcomes promptly
- Overseeing onboarding, invoicing, ticketing and participant communications
- Maintaining accurate recruitment metrics and reporting against targets
- Collaborating with marketing colleagues to align campaigns with recruitment goals
- Contributing to promotional messaging and ensuring programme information is accurate across channels
- Working closely with programme leads to ensure seamless handover from recruitment to delivery
- Identifying opportunities to streamline and enhance recruitment processes
About You:
You’ll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets.
You’ll also have:
- Experience handling high-volume enquiries with professionalism and responsiveness
- Strong organisational skills and the ability to manage multiple workflows simultaneously
- Confidence with data, reporting, budgeting and forecasting
- Excellent written and verbal communication, with a warm and persuasive tone
- Strong CRM/database experience and high attention to accuracy
- A collaborative approach and the ability to work cross-functionally
- A proactive, solutions-focused mindset and comfort working in a changing environment
- Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential.
Why Apply?
This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You’ll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact.
If you’re motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt.
Interested?
CVs are being reviewed on a rolling basis – early applications are encouraged.
Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.
Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.
Main Responsibilities
Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:
People & Culture Strategy
Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.
· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.
· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.
· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.
· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.
Talent Management
Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.
· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.
· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.
· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.
· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.
Performance, Leadership & Capability
Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.
· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.
· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.
· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.
Organisational Culture, Engagement & Wellbeing
Foster a working environment where people feel engaged, supported and able to do their best work together.
· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.
· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.
· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.
· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters.
EDI & Safeguarding
Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.
· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.
· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.
· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.
· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.
Governance, Risk & Compliance
Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.
· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.
· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.
· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.
Systems & HR Operations
Ensure the efficient, reliable and compliant administration of people processes and systems.
· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.
· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.
· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.
Functional Leadership & Resource Management
Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.
· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.
· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.
· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership
· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field
Experience
· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation
· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations
· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters
· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery
· (E) Experience of workforce planning, recruitment, performance management and organisational change
· (D) Experience of working with trade unions or staff representative bodies
Key skills and knowledge
· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance
· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing
· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively
· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence
· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards
· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery
Personal qualities & values
· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK
· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism
· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment
· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement
· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities
First round interviews to be held on W/C 16 March 2026
Second round interviews to be held on W/C 23 March 2026
The client requests no contact from agencies or media sales.
Job Description
Job Title: Fundraiser - Volunteer Board Fundraising
Directorate: Engagement & Fundraising (Philanthropy & Partnerships)
Team/Department: Volunteer Board Fundraising (Supporter Led Fundraising)
Location: Wales (home based or hybrid)
Salary: £31,171 - £36,631 dependent on experience
Date last amended: January 2026
Context and Background
The NSPCC relies on voluntary income for the majority of its work to keep children safe,
prevent abuse and ensure every child has a voice. To secure long -term sustainability, the
charity has reshaped how it engages supporters through the Engagement and Fun draising
Directorate. Within this, the Philanthropy and Partnerships Department brings together
high -value audiences and supporter -led income. The Volunteer Board Fundraising team
leads income generation through regional and national volunteer boards , volunteer -led
fundraising initiatives and delivery of special events through our high value event
committees . These activities play a vital role in maximising sustainable income, engaging
senior volunteers, and supporting long -term supporter relationships.
The volunteer boards are made up of influential and successful senior stakeholders who feel
passionately about the NSPCC and volunteer their time to help the NSPCC generate income
and awareness. They employ a range of fundraising techniques to reach their goals focus being to use their networks and influence to secure income generating opportunities
via events, corporate partnerships and major gifts from individuals.
– their
This role will support , and lead the growth and development of, the s uccessful Wales
Fundraising Board which has been established for over 25 year s, initially as the NSPCC Full
Stop Appeal Board for Wales. The board has helped to lead and organise balls and dinners ,
overseas fundraising challenges and a variety of events in Wales and the rest of the UK. The
board’s ‘Building Brighter Futures’ appeal secured funding to build the NSPCC’s d edicated
Wales hub in Cardiff , Diane Engelhardt House , opened in 2010. The key focus of the current
board is to support the raising of over £1m annually from a range of supporter audiences
and promote the NSPCC across Wales by organising events (both fundraising and
engagement), establishing new contacts - primarily high net worth individuals and corporate
partners - and supporting the delivery of NSPCC services including recruitment of
volunteers and supporting access to NSPCC services.The team works closely with colleagues in Philanthropy and Partnerships (corporate
partnerships , major gifts, trusts and statutory ), Public Engagement (marketing, brand,
digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure
volunteer fundraising is integrated into supporter journeys, delivers excellent experiences,
and achieves strong ROI.
The role of the Fundraiser is to cultivate and steward key relationships and deliver special
projects across the volunteer board and their network to deliver against annual income
plans .
Job purpose
• To contribute towards the delivery of sustainable income through the Wales
Fundraising Board
• To contribute towards the delivery of annual income and engagement plans,
ensuring volunteer activity is high -quality, compliant, and supporter -centric
• Build and manage relationships with senior volunteers and board members,
maximising long -term support and value
• Provide operational support and management of volunteer partnerships & projects
Key relationships - Internal
• Member of the Volunteer Board Fundraising team
• Reports to a Fundraising Manager, Volunteer Board Fundraising
• Works with colleagues across Philanthropy & Partnerships, including Corporate
Partnerships, Major Gifts , Trusts and Statutory and Supporter Relationship
Fundraising.
• Member of the Wales Leadership Group, supporting the Assistant Director for
Wales and other Wales -based colleague s and teams.
• Collaborates with Public Engagement (marketing, brand, digital) to support
volunteer fundraising campaigns and engagement
• Works with Fundraising Operations (data, compliance, finance, procurement) to
ensure processes are efficient and compliant
Key relationships - External
• Volunteer board chair, members and regional ambassadors including Wales
Fundraising Board members and senior advocates
• NSPCC’s Trustee for Wales
• Senior supporters and networks (individuals and organisations ) engaged through
volunteer -led activity
• Agencies, venues and suppliers supporting volunteer fundraising
• External peers and networks within the volunteer fundraising secto rMain duties and responsibilities
Contributing to Volunteer Partnerships Strategy and Income
• Contribute to the delivery of the Volunteer Partnerships annual business plan to
maximise net income and long -term value through the volunteer boards
• Support the Wales Fundraising Board and their networks , ensuring their fundraising
and engagement delivers sustainable income and long -term value
• Lead on delivery of specific fundraising projects .
• Support a portfolio of fundraising and stewardship events led by the Wales
Fundraising Board to engage with new and existing supporters both in and outside
of Wales.
• Contribute to KPIs for income, supporter experience and ROI, addressing risks and
identifying opportunities for growth
• Lead on the delivery of business cases for new volunteer -led initiatives by the Wales
Fundraising Board
Managing Volunteer Relationships
• Steward senior volunteers and board members, ensuring they feel supported,
inspired and connected to the NSPCC’s mission
• Provide tools, resources and guidance to volunteers to support their fundraising
and advocacy
• C arry out research through a range of sources, to contribute to proposals, donor
strategies and fundraising communications.
• Develop and create engaging materials for external audiences
• Ensure compliance with NSPCC policies, fundraising regulations and best practice
in all volunteer -led activity
Collaboration and Centre of Excellence
• Act as a centre of expertise for volunteer -led fundraising across the NSPCC
• Collaborate with colleagues across Engagement & Fundraising to embed volunteer
fundraising within wider supporter journeys and campaigns
Budgeting , Finance and Evaluation
• Contribute to the budgets for volunteer fundraising activity, whilst supporting the
Fundraising Manager to accurately monitor income and expenditure
• With the support of the Fundraising Manager , ensure accurate data capture and
reporting
• To provide financial administrative assistance to budget holders, including
processing invoices, placing orders, undertaking financial analysis, cash handling
and banking in line with NSPCC policies and procedures.Responsibilities for all Staff within the Income Generation
directorate
• To update databases and supporter information systems as directed, in line with
Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the Directorate and
wider NSPCC activities.
• To adhere to all the NSPCC’s standards, policies and procedures.
• To evidence an understanding of and commitment to the NSPCC’s values and
behaviours.
• To maintain an awareness of and comply with data protection regulations and
internal data protection policies.
• To be responsible for personal learning and development, to support the learning
and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be proactive in identifying ways to improve personal and team performance
• To maintain an awareness of own and others’ Health and Safety and comply with the
NSPCC’s Health and Safety policy and procedures
• To take personal responsibility for keeping up to date with NSPCC work to
end cruelty to children, including securing updates on project and service developm
ents and general NSPCC news
• A commitment to safeguard and promote the welfare of children and young people
Person specification
1. Experience of building effective relationships through face to face interactions with
existing and new high -level individuals and/or organisations, leading to securing
fundraising income via long -term partnerships.
2. Commercially minded; ability to apply commercial knowledge and understanding to
fundraising partnerships ensuring that NSPCC activity has a competitive edge in
the market place. NSPCC fundraising activity must be appealing and commercially
viable.
3. Exceptional project management skills; ability to see a project through from start to
finish, reaching a desired income target. Must have meticulous planning skills and
show great attention to detail. Must be self -motivated and highly proactive.
4. Target driven with proven financial management and reporting skills, including
accurate budgeting and contingency planning. A track record of achieving financial
and departmental objectives.5. Knowledge of corporate social responsibility and individual philanthropic
motivations and current trends in high value and corporate fundraising across the
UK.
6. Excellent written and verbal communication skills to deliver fundraising pitches,
ideas and project updates to a range of audiences in a clear, inspiring and confident
way.
7. Able to work harmoniously with internal colleagues across teams to achieve joint
objectives. Working collaboratively; demonstrating an understanding of other
team’s goals and priorities. Able to negotiate successfully with others to achieve a
desired outco me.
8. Ability to organise and plan own work, juggle competing demands, manage projects
and establish clear timelines and priorities in order to meet agreed objectives.
9. Proven ability to demonstrate initiative and creativity.
10. Experience of provided.
a fundraising CRM package is desirable but not essential; training
The ability to engage this role .
in communications using the Welsh language is also desirable in
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and
thorough process of obtaining, collating, analysing and evaluating information from and
about candidates to ensure that all persons appointed are suitable to work with children and adults.
our
The recruitment and selection of our people will be conducted in a professional, timely
and responsive manner and in compliance with current employment legislation, and
relevant safeguarding legislation and statutory guidance .Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
selection process should ensure the identification of the person best suited to the
role and th e organisation .
• C ommitted to diversity and equality of opportunity and will interview all applicants
(internal and external) who self -declare at application as having a disability and who
meet the minimum requirements in the person specification of the vacancy they are
app lying for.
• We will make reasonable adjustments at all stages of the recruitment process in
order to enable successful candidates who declare disabilities to start working or
volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining
the organisation will have ongoing risk assessments to ensure their role and
activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
Head of Supporter Insight & Experience
Job reference: REQ000936
£56,297pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Head of Supporter Insight and Experience to lead WWF-UK’s understanding of its supporters and ensure that insight is consistently used to shape strategy, journeys and decisions across the organisation.
In this role, you’ll lead and shape WWF UK’s supporter insight and experience, owning the frameworks, intelligence and evidence that guide organisational strategy, supporter journeys, investment decisions, product development and innovation. You’ll build and develop a cross organisational insight capability in a new Supporter Experience Directorate - integrating qualitative research, quantitative analysis, audience segmentation, digital analytics and journey intelligence.
You will play a key change leadership role, embedding insight led ways of working across Fundraising, Communications, Digital and Technology, and championing a shared understanding of supporter needs and behaviours. A core part of the role is driving digital experience improvement and working collaboratively across teams to inform system development, UX design and experience innovation.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
• Proven experience leading organisation-wide qualitative, quantitative and digital insight programmes
• Strong understanding of supporter or customer behaviours, needs and motivations, with proven experience in supporter segmentation and audience frameworks, as well as journey analysis, mapping and reporting.
• Experience of leading innovation pipelines, including developing business cases for improvements or investment and managing initiatives, from concept to delivery.
• Strategic insight leadership and communication skills, able to turn complex evidence into clear organisational direction, priorities and recommendations.
• Ability to influence senior stakeholders and embed insight led ways of working across fundraising, communications, technology and product teams.
• Strong people leadership skills, with experience building, leading and supporting insight, research or innovation teams.
• Proven ability to deliver insight and experience improvements in a fundraising, membership, charity or purpose led context (B2C and/or B2B).
• Degree level qualification, or equivalent experience, demonstrating strong capability in insight, data, digital, marketing or analytical disciplines.
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 03/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Salary: £34,582 – £36,120, plus £3,366 London weighting or £500 Home Working Allowance (as applicable)
Location: Hybrid (London office) or remote within the UK
Contract: Permanent
Help shape fundraising products that change lives
We are looking for a highly skilled and thoughtful Senior Product Officer to play a key role in developing, delivering and improving a wide portfolio of fundraising products. This is an exciting opportunity to influence how supporters engage, contribute and connect, while working within a supportive team focused on meaningful impact and continuous improvement.
Sitting within the Engagement and Fundraising directorate, you will support and lead on the development and fulfilment of new and existing fundraising products—from regular giving and lotteries to digital propositions and innovative new ideas. You’ll work with colleagues across multiple teams, external suppliers, volunteers and supporters, ensuring every product is developed to the highest standard and contributes to long-term fundraising goals.
This is a role for someone who thrives on variety, enjoys solving problems creatively, and brings confidence in managing data, stakeholder relationships and product development. You’ll join a mission-driven team committed to inclusion, flexibility and ensuring every supporter has a great experience.
What you’ll do
- Lead or support the development, innovation and delivery of fundraising products
- Manage the fulfilment and end-to-end delivery of products across the organisation
- Create and maintain product performance reports and financial models
- Contribute to product development roadmaps, business cases and strategic papers
- Work with suppliers, external partners and internal teams to ensure high-quality delivery
- Provide insight through research on sector trends and comparable organisations
- Support budget management, including raising purchase orders and processing invoices
- Promote best practice and share specialist knowledge across teams
- Work cross-functionally to maximise fundraising outcomes
- Support campaigns that promote products to new and existing supporters
What you’ll bring
- Highly developed written and verbal communication skills, with the ability to explain complex ideas clearly and persuasively
- Confidence presenting updates, ideas and pitches to a range of audiences
- Ability to analyse, interpret and communicate numerical and financial data
- Strong time management skills, with experience managing competing deadlines
- Proven ability to build and maintain positive relationships with internal and external stakeholders
- Creative and innovative problem-solving skills
- Experience in a customer-focused environment such as fundraising, sales or marketing
- Proficiency in Windows-based software including word processing, spreadsheets and email
- A commitment to high-quality service delivery and a flexible, collaborative approach
What we offer
- Salary: £34,582 – £36,120
- Plus either:£3,366 London weighting (for hybrid London workers), or £500 Home Working Allowance (for remote workers)
- Flexible hybrid or fully remote working options within the UK
Our commitment to inclusion
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job title: Healthy Living Coach (Weight Management, Learning Disability)
Reports to: Health Project Manager
Hours: Part-time, 0.6FTE (21 hours per week)
Employment type: Contract (until 30/09/2026, renewable depending on funding)
Salary: £27,706 per annum, FTE (pro-rata, £14.80/ hour)
Start date: As soon as possible
Location: In-person at the Generate head office (73 Summerstown, SW17 0BQ) & at trainings on-site at organisations within South London (and Wandsworth in particular) as necessary for the delivery of the functions of this role.
About Generate
Generate was founded in 1972 to make sure that people with learning disabilities were not isolated in their local community. Today that passion still inspires our staff: to support people with learning disabilities to live their lives, in the way they choose – enabling people to discover their passions, connect with their communities and explore ‘possibilities’. This passion drives the quality of the work we do.
The Values of Generate are Community, Courage, Working together, Communication, Diversity and Inclusion, and Creativity.
Main Purpose of Job
We are looking for a motivated and energetic individual to deliver a series of ‘Tier 1’ healthy living courses to local adults with learning disabilities. These courses will incorporate evidence-based nutritional advice, basic cooking skills, and exercise.
Each session will include personalised communication and support based upon the needs of a wide range of participants. The Healthy Living Coach will provide the information, resources and encouragement that will enable these individuals to make positive, lasting changes in their lifestyle.
Responsibilities and Duties specific to this role
- Support the Health Project Manager with the delivery and monitoring of the Healthy Living Project.
- Deliver accessible health and wellbeing training sessions for adults with people with learning disabilities and/or autism in community venues across Wandsworth with a focus on cooking practice, nutrition, physical activity, and behaviour change.
- Support the Health Project Manager with all administrative tasks to support the smooth delivery of the Healthy Living Project.
- Promote Generate’s Health Training and easy read work.
The successful candidate will have experience of facilitating accessible sessions to support adults with learning disabilities in community venues, experience of using person-centred approaches with people with a learning disability and/or autism and have the ability to travel to training locations within South London (Wandsworth in particular).
This is a rewarding opportunity to join an organisation that enables and inspires those with disabilities.
Closing date for applications: 1st March 2026 (23.59).
Please note we reserve the right to close this recruitment early if we receive sufficient applications for the role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates will need to undergo an enhanced DBS check.
Generate is an equal opportunity employer.
No agencies please.
This is an exciting opportunity for a skilled Policy Advisor (maternity cover) to join the Work Foundation at Lancaster University. At a time of big changes in the world of work, we are looking for a talented individual who shares our goal to tackle structural inequalities in the UK labour market.
About you
The ideal candidate will be able to undertake research and policy analysis, help secure and manage funded research projects and clearly communicate complex issues to a range of audiences. Experience of building effective internal and external relationships with a wide range of groups including civil servants, academics, politicians, business leaders and workers will be a particular advantage.
The Policy Advisor will support the research team to deliver valuable new quantitative and qualitative evidence and insights. We are ambitious about delivering research that has a positive impact in society, and work closely with workers, employers and policymakers to realise that goal.
Working with us
We are a small, friendly and collaborative team. Flexible working is important to us at the Work Foundation and we’re open to candidates who would like to work flexible hours, part-time, or job share.
This role can either be London based at our office in Fetter Lane or based at the Lancaster University campus, with a hybrid working arrangement. Our team tend to work part of the week at home, and part of the week on site.
Benefits include a defined benefit pension with the USS Scheme, generous holiday entitlement (25 days plus five university closure days between Christmas and Easter), a Cycle to Work Scheme, a confidential Employee Assistance Programme and a range of other benefits and discounts.
Further information
This is a maternity cover position for 10-months with a potential to be extended, but this is not guaranteed. Please note: it is the normal expectation of Lancaster University that the chosen candidate will be appointed to the minimum point of that grade. Key details:
Salary: £39,906 to £46,049 (+ £3,506 London Weighting, pro-rata - if applicable)
Contract: Full time, 10-month fixed-term contract
Location: London or Lancaster
Closing Date: 23.59, Thursday 5 March 2026
Interview Date: Monday 16 March 2026
Reference: 0020-26
If you would like to discuss this role before applying, please contact Alice Martin (Head of Research), with any questions.
To view the full Job Description and apply, please visit our website.
About the Work Foundation at Lancaster University
We believe everyone should have access to secure, rewarding and high-quality work. By engaging directly with workers, employers, policymakers and leading academics, we deliver rigorous applied research to tackle structural inequalities in the labour market and improve working lives across the UK.
About Lancaster University
Lancaster University is among the best in the UK. A top 15 university in the three major UK league tables, we are also highly ranked in international league tables such as the QS World Rankings. It has been recognised as a Stonewall Diversity Champion and a Disability Confident employer, and holds an Athena Swan Bronze Award for advancing the careers of women in higher education. The university has several networks focussed on Equality, Diversity and Inclusion, including a Race Equality Network, an LGBT+ staff network and a Parents and Carers’ network.
Terms and conditions
Please note we are unable to offer visa sponsorship for this position. No agencies please.
The client requests no contact from agencies or media sales.
Director of Fundraising
Salary: £70,000 to £75,000 per annum
Location: Hybrid – London EC1Y/Home
Join MQ and help transform mental health research.
At MQ, we champion and fund world-class research to transform the lives of everyone affected by a mental health condition. We strive to create a world where mental illness is better understood, diagnosed, treated and, hopefully someday, prevented. We believe research is the first step towards making that a reality.
We connect scientists with supporters, people with lived experience of mental health illnesses, policymakers, and practitioners, so together we can strive to understand mental health, improve treatments and prevent mental illnesses.
Supported by our world-class Science Council, MQ funds research globally and works in partnership with leading organisations in the field including Wellcome Trust, the Mental Health Mission, DATAMIND, University of Oxford, Glasgow University and Kings College. In the US, we work through our sister charity the MQ Foundation.
What you'll be doing:
The Director of Fundraising is a senior, strategic leadership role responsible for driving significant and sustainable growth in income for MQ, with a target of achieving £10 million annual turnover over the next five years.
As a member of the Executive Leadership Team, the postholder will set and deliver an ambitious, data-led fundraising strategy across philanthropy, trusts and foundations, partnerships and other income streams. They will personally steward high-value relationships while building a high-performing, commercially minded fundraising function capable of supporting MQ’s long-term mission.
Key Responsibilities:
Fundraising Strategy & Income Growth
- Develop and deliver MQ’s overall fundraising and income generation strategy, aligned to organisational priorities
- Set clear income targets and KPIs across all fundraising streams
- Personally lead and secure six- and seven-figure gifts, grants and contracts
- Build and maintain strong, long-term relationships with major donors, funders and partners
- Ensure excellent stewardship, reporting and donor experience across all income streams
Pipeline, Performance & Data Oversight
- Provide strategic oversight of the fundraising pipeline, ensuring a healthy balance of prospecting, cultivation, solicitation and stewardship
- Use data, insight and CRM reporting to track performance, forecast income and manage risk
- Identify income concentration risks and develop mitigation strategies
- Drive continuous improvement in fundraising processes, systems and ways of working
Financial Management & Reporting
- Own the Fundraising budget, including income forecasting, expenditure control and cost-of-fundraising oversight
- Work closely with the Finance team to ensure accurate income phasing, reporting and financial planning
- Produce regular reports for the CEO, Executive Team and Board on income performance, pipeline health and risks
- Ensure all funding is managed in line with grant conditions, donor expectations and regulatory requirements
Leadership & Team Development
- Provide strategic leadership and line management to the team
- Build, develop and retain a high-performing, motivated fundraising team
- Foster a collaborative, ambitious and accountable fundraising culture
- Support succession planning and talent development within the Fundraising function
External Profile, Partnerships & Thought Leadership
- Represent MQ at high-level events, conferences and networking opportunities
- Strengthen MQ’s profile with funders, corporates, policymakers and partners
- Work closely with the Board and Science Council to maximise fundraising and partnership opportunities
- Undertake speaking engagements where appropriate to generate visibility & awareness
Executive Leadership & Governance
- Act as a key member of the Executive Leadership Team, contributing to organisational strategy and decision-making
- Support the CEO with Board engagement, particularly around fundraising strategy and performance
- Ensure fundraising activity complies with all relevant legislation, regulation and best practice
- Uphold MQ’s values, reputation and commitment to ethical fundraising
Person Specification:
We'd love to hear from you, if you have:
- Significant senior leadership experience in fundraising or income generation, ideally within the charity, research or mission-driven sector
- Proven track record of delivering substantial income growth and securing high-value gifts
- Experience leading and developing high-performing fundraising teams
- Strong commercial acumen, including budgeting, forecasting and performance management
- Demonstrable experience of managing complex stakeholder relationships
- Strategic, analytical and data-driven approach to decision-making
- Excellent communication and influencing skills, including at Board and senior stakeholder level
- Strong understanding of the UK research funding or philanthropic landscape
- Clear alignment with MQ’s mission and values
The following is highly desirable
- Knowledge of mental health research and lived-experience-led approaches
- Experience of US philanthropy or international fundraising
- Experience working with Boards, trustees or scientific advisory groups
- Familiarity with modern CRM systems and fundraising analytics
Why Join MQ?
We offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 31 days (inc. office closure between Xmas and New Year) plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Virtual GP & Other wellbeing services - Get quick GP appointments and support with cancer and caring responsibilities through our Zurich benefits scheme.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Life Assurance - Up to 4 x your salary in the event of death in service.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
We look forward to hearing from you.
Closing date: 22nd February 2026
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About RAP
The Regulatory Assistance Project is an independent, global nonprofit advancing the transition to clean, affordable, and reliable energy systems. With teams across North America, Europe, and Asia, RAP works at the intersection of policy, markets, and implementation to accelerate decarbonization and equitable energy outcomes.
RAP is currently engaged in a strategic integration process to strengthen global impact and scale operational excellence. The Executive Assistant to the CEO plays a pivotal role in enabling effective executive leadership during this next phase of growth.
Position Summary
The Executive Assistant to the CEO is a highly trusted partner who enables strategic focus, operational effectiveness, and disciplined execution at the executive level. This role requires sound judgment, discretion, and the ability to anticipate needs in a complex, global environment.
The successful candidate is a quick thinker, resourceful problem solver, and mission-driven professional who thrives in fast-moving, international settings. They bring composure under pressure, strong prioritization skills, and the ability to manage multiple competing demands with professionalism and precision.
This individual will operate at the center of RAP’s leadership ecosystem, coordinating across senior leadership, board members, external partners, and global stakeholders.
Key Responsibilities
- Manage the CEO’s complex global calendar across time zones with proactive prioritization and alignment to strategic objectives.
- Anticipate emerging issues and flag risks or dependencies early.
- Ensure follow-through on key commitments, action items, and cross-functional deliverables.
- Act as a gatekeeper and facilitator to protect executive focus while maintaining responsiveness.
- Facilitate information flow between the CEO and Senior Leadership Team.
- Coordinate high-level external meetings with policymakers, donors, and partner organizations.
- Draft correspondence and executive communications that reflect RAP’s values and strategic voice.
- Support travel planning, logistics, and preparation for international engagements.
- Maintain structured systems for document management, tracking, and workflow coordination.
- Identify opportunities to streamline processes and improve executive support infrastructure.
- Support expense reporting, contract coordination, and light project management as needed.
Qualifications & Experience
- Minimum of 3 years of experience supporting C-level executives, ideally within international nonprofit, policy, or mission-driven environments.
- Experience operating in complex, multi-country organizational structures.
- Demonstrated ability to manage confidential information with integrity.
- Strong written and verbal communication skills in English. Proficiency in other global languages is highly desirable.
- High digital fluency with productivity tools such as Microsoft 365 and collaboration platforms.
Core Competencies
- Strategic Thinking: Understands organizational priorities and aligns executive time accordingly.
- Resourcefulness: Finds solutions independently and navigates ambiguity effectively.
- Agility: Adapts quickly to shifting priorities and evolving circumstances.
- Discretion: Exercises mature judgment in handling sensitive information.
- Global Mindset: Comfortable operating across cultures and time zones.
- Mission Alignment: Demonstrates commitment to clean energy transition and public interest work.
Working Model
This role can be structured as part-time or full-time, depending on candidate experience and organizational need. Flexibility in working hours is essential due to RAP’s global footprint.
The position may be based in Greater London or Berlin, with remote flexibility consistent with RAP’s operating model.
As Youth Worker you will use your experience of working with children and young people to:
- Work alongside the Youth Coordinator to develop and deliver an agreed project plan that meets the requirements of funders and local team priorities, in line with Diabetes UK processes and policies.
- Support young people and volunteers to understand and grow their strengths and skills, empowering them to take action, support others and make change happen.
- Continuously improve our impact and engagement with young people and the diabetes community, identifying opportunities to share learning and good practice across teams.
- Work with colleagues to grow and enhance our engagement with young people, creating opportunities for long term relationships and involvement of young people in the wider work of the charity.
The client requests no contact from agencies or media sales.
Job Description
Job Title: Associate Head of Supporter Data Insights and Selections
Directorate: Engagement and Fundraising
Team/Department (if specific): Public Engagement
Date Written/ Amended: September 2025
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood.
To carry out its charitable work, the NSPCC relies on the fundraising support of
people across the UK for 90% of its annual income. Within fundraising, our aim is
to provide maximum resources for the NSPCC. We aim to provide the best possible
supporter experience, building long-term relationships to create an experience
which is different, better and more rewarding than that of supporting any other
charity.
The Public Engagement team is responsible for developing and delivering the
strategy that will drive significant, long-term income growth by inspiring and
engaging public audiences to support the work of the NSPCC.
This will be achieved through integrated, audience-led, multi-channel marketing
approaches, including; mass participation, individual giving, and campaigns that
generate sustainable funding aligned to the NSPCC’s strategic priorities.
Alongside income generation, the team plays a vital role in increasing public
understanding of abuse and neglect and building advocacy.
The Associate Head of Supporter Data Insight and Selections is a key
member of the Public Engagement leadership team who will lead the
development and delivery of insightful supporter data reporting and analysis,
working closely with Operations and philanthropy and partnership teams to
identify business challenges, commission, develop and analyse data sets that
directly improve fundraising outcomes. The role will also be responsible for
managing our vital data selections team, who ensure the right supporters are
receiving appropriate communications.
The team will foster a high-performing, results-driven culture that values
collaboration, innovation, and integration. By focusing on excellent supporter
relationship management and purposeful engagement, it will deliver long-term,
sustainable impact to support the NSPCC’s mission.
This will be a pivotal role in driving supporter insight driven change in
Fundraising at the NSPCC.Job purpose
• Strategy and Planning: Use your experience of leading data and analysis to
establish a high performing team who design, deliver and analyse information
that informs our strategic direction
• Delivery: Lead on the identification, development and delivery of analysis
and reporting outputs across Engagement and Fundraising, working closely
with multiple senior stakeholders to ensure business needs are met.
Key relationships - Internal
Reporting to the Head of Audience Engagement and Campaign Planning in
Engagement and Fundraising
Direct Management of 4 staff and a total team size of 7
Works closely with Technology teams providing data engineering solutions
and expert PowerBI leadership
Works closely with the Operations Team, and other Senior Business
Stakeholders
Works closely with Head of Planning, Compliance and Business
Management
Key relationships - External
- Data, insight and analysis networks
- External suppliers of commissioned insight
Main duties and responsibilities
• Develop and lead the Supporter Data Insights and Selections team
• Work with leaders in Engagement and Fundraising to develop and drive the
strategic direction for Supporter Insight, data analysis and data selections
across the NSPCC.
• Build a productive partnership with the PowerBI development hub in
Technology, utilising their semantic models and complex reporting, and
taking on tools they have developed.• Initiate and oversee the development of data driven insight, analysis and
reporting across multiple teams, campaigns and products in the directorate,
ensuring best practice is being adopted and that there are appropriate levels
of quality assurance.
• Deliver via appropriate tools to bring data owners closer to their own data,
such as (but not limited to) provision of Power BI reporting
• Lead on the commissioning and acquisition of appropriate external data to
benchmark our business performance and inform strategic decision making
• Work closely with the Planning and Business Management Team to meet KPI
and other business reporting needs
• Proactively work with Data engineering and the Power BI hub in Technology
Responsibilities for all Staff within Engagement and Fundraising
• To update databases and supporter information systems on a
regular basis in line with Data Protection legislation and NSPCC
policy and procedures.
• To actively participate in regular department and team meetings
• To adhere to all the NSPCC’s service standards, policies and procedures.
• To evidence an understanding of and commitment to the
demonstration of the NSPCC’s values.
• To maintain an awareness of and comply with NSPPC data
protection regulations and to ensure currency of changing GDPR
regulations.
• To be responsible for personal learning and development, to support
the learning and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro-active in identifying ways to improve personal and team
performance
• To maintain an awareness of own and others’ Health and Safety and
comply with the NSPCC’s Health and Safety policy and procedures
• To take personal responsibility for keeping up to date with NSPCC work to
end cruelty to children, including securing updates on project and service
developments and general NSPCC news.Person specification
• Proven effective development and delivery of strategic data initiatives and
harnessing outcomes to drive business change, and to manage multiple
initiatives as a programme
• Experience of working closely with leaders to define and deliver against data
needs that drive business impact
• Experience of reviewing the effectiveness of business-as-usual activity and
ongoing strategies using data and insight
• Experience in managing and leading data analyst and/or reporting teams and
providing technical and development support to more junior data analysts
• Experience and strong understanding of a range of data analysis techniques
and toolsets
• Highly developed stakeholder management skills and the ability to simplify
technical language for non-technical colleagues

