Mental health trainer jobs in london

The MHCPC has a new and exciting job opportunity for a committed, thoughtful, and resourceful person to deliver the clinical and operational components of our counselling service. The Counselling Referral Service of the MHCPC is a voluntary counselling agency providing professional and affordable psychodynamic counselling to the community. It offers both a clinical placement and a referral service.

The Clinical Manager will be a qualified (BACP/BPC accredited or equivalent) Psychodynamic Counsellor or Psychotherapist with significant clinical experience in the mental health field, strong people management skills and a good understanding of running a counselling service.

Supported by a Counselling Administrator, the Clinical Manager’s role is to ensure that our counselling services are delivered to a high standard in accordance with the BACP & BPC frameworks and the Psychodynamic approach.

This is a diverse and engaging role, perfect for an experienced therapist looking for their next rewarding challenge.

If this sounds like you, we would like to hear from you.

Job Description

CB Plus is an award-winning independent community infrastructure and development organisation working on various social issues across several London boroughs. We support residents, businesses and local communities, encouraging collaborative partnerships that lead to stronger and more resilient communities.

We been commissioned to provide a community advocacy service in Barnet. This service will help people with disabilities and mental health issues to be more involved in decisions about their life, access information, explore life choices and options and understand their human rights; supporting them to live the life they want to live.

Community advocacy under this contract is intended to meet advocacy needs that sit outside of statutory frameworks, but should not duplicate the wider informal advocacy, The service will be free for Barnet residents.

Aims of the Project

· To enable residents with disabilities and mental health issues to access services by providing support, information, representation, and volunteer opportunities.

· To enable residents with disabilities and mental health issues to communicate their views and exercise choices about the services they receive.

Community Advocate

CB Plus is recruiting an enthusiastic and result-oriented professional for the position of Community Advocate. The Community Advocate will work under the direct supervision of the Director of Health and Care working hybrid subject to the agreement of the line manager.

The Community Advocate will support individuals with:

· Independent advocacy for assessment for continuing health care

· Personal budgets advocacy

· Challenging decisions about care and treatment, including concerns with a care provider, loss of / changes to services, medication.

· Accessing mental health services, healthcare or social care services

· End of life care planning

· Advanced decision making / future planning.

What we offer:

• Generous annual leave entitlement - 28 days annual leave PLUS bank holidays (pro-rata for part-time staff)
• Flexible and hybrid working (dependent on role) to ensure you enjoy a good work-life balance.
• Christmas office closure
• Enhanced Sick Pay
• Pension scheme – 5% employee contribution, 3% employer contribution
• 24/7 Employee Assistance Programme
• Opportunities to progress and learn a wide range of skills

Promoting a Diverse and Inclusive Workplace

At CB Plus, we promote a diverse and inclusive workplace where we can all be ourselves. Everyone is treated fairly, individual differences are celebrated, and all employees are valued and respected. We actively encourage applications from disabled applicants, including those with mental health conditions, people from Global Majority and minoritised communities, and those with protected characteristics under the Equality Act 2010.

We guarantee an interview to disabled candidates who meet the minimum criteria as outlined in the Disability Confident Scheme. However, in the event of a high number of applicants, it may not be possible to interview all candidates who meet these criteria, and we reserve the right to limit interviews to a manageable number.

We also have experience supporting Access to Work applications to ensure that employees who need adjustments have the support they need to feel confident and do their best in their roles.

If you need adjustments at any stage of the recruitment process, please let us know and we will be happy to assist you.

Please see job description for further details about the role

Overview

Believe in People?

The best people have one thing in common.

They care.

At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options.

Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.

An opportunity has arisen for a Consultant Psychiatrist with significant experience in substance misuse to join us covering our Newham service.

Our team in is made up of a passionate and diverse group of professionals, bringing together experienced managers, dedicated NMPS, empathetic Nurses, devoted recovery staff, outstanding peer mentors, and incredible volunteers. 

Where: Newham

Full Time Salary: £138,714.28 to £149,713.64 dependent on experience

Full Time Hours: 37.5 per week
Contract Type: Fixed term maternity cover until 31st December 2026

*please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

As a team, we are collectively committed to providing comprehensive support, medical interventions, and clinical care to those who access our services. The post-holder will play a crucial role in maintaining the high standards of our service, ensuring that individuals receive consistent, high-quality care that aligns with best practice guidelines and upholds professional standards.

Key Responsibilities:

This post-holder will be responsible for fulfilling the following duties:

• Good medical care: Provide a clinical assessment, including relevant psychiatric and
  physical investigation, of a wide range of substance misusers presenting to the service.
• Review and Monitor: patients’ treatment progress (including results of urinalysis and other laboratory investigations). 
• Documenting: To keep accurate appropriate and up-to-date medical and administrative documentation including computer records.
• Specialist Assessments: Provide specialist prescribing assessments to opiate, stimulant, tranquilizer, barbiturate and alcohol dependent clients. 
• Working with others: Attend multidisciplinary meetings, promoting the nomination of named link workers and actively supporting the implementation of integrated care pathways.
• Represent Change Grow Live: Represent the service at a range of meetings with other
  professionals and agencies in order to evaluate, monitor and develop treatment services for substance misusers and minimise barriers to treatment.
• Maintaining good medical practice: participate in continuing professional development, annual appraisal and revalidation and to join appropriate supervision and PDP groups for the role.

About You:

• Medical Degree and completion of Basic Medical Training.
• Full GMC-UK Registration with License to Practice.
• Experience in delivering evidence based treatments in Substance Misuse 
• Good knowledge of addiction psychiatry and legislation relating to Mental Health 
• Demonstrable ability to work independently with minimal consultant supervision.
• Experience in a multi-disciplinary team setting and with other agencies.
• Evidence of participation in Clinical Audit.
• Experience in working with substance misuse and mental health issues.

What We Offer:

• 25 days holiday (+ bank holidays) increasing anually for the first 5 years.
• Paid 'Wellness' hour weekly, 'Wellness' hub, and Employee Assist Programme.
• Contributory pension scheme.
• Varied benefits incl. shopping, cinema, and holiday discounts.
• Supportive team, training, career progression opportunities.
• Competitive rates of pay, free eye tests, product discounts.
• Refer a friend voucher scheme.
• Protected weekly CPD.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role

If you are ready to bring your expertise to an organisation where your work will make a real difference, we’d love to hear from you.

For an informal conversation about the role, please get in touch. Otherwise, click Apply to begin your journey with Change Grow Live in Lancashire.

**Please note: This role is not open to agency applications. We kindly ask that agencies do not contact us regarding this vacancy.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

Consultant Addictions Psychiatrist (£138,714.28 - £149,713.64)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

17/10/2025

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job Title: Employment Consultant (South Central England – covering Hampshire, Dorset, Wiltshire, Avon, Oxfordshire)

Location: Home-based with significant travel across designated region

Salary: £33,174

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 2 years fixed term with possibility of extension

Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.

At the Poppy Factory, we help armed forces veterans with health conditions to find meaningful and sustainable employment after service. This often means overcoming significant barrier to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence to move forwards in their career.

As an Employment Consultant, you will be assisting veterans across the region back into work. Based at your home, but with extensive travel, you will help with application materials, overcome challenges, and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to overcome barriers to gain and retain employment.

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
• Motivation and commitment. It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
• This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
• Experience of and confidence in supporting people with complex challenges such as, health issues, substance use, insecure housing, criminal records, or other barriers to employment.
• You will be an emotionally resilient individual who can effectively navigate challenging circumstances and provide unwavering support to those in need.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.

For an informal conversation to find out more about this role, please call Kirsty Gronow.

Please note, applications will be reviewed on a rolling basis. 

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

Exciting opportunity - make an impact today!

Anna Freud is seeking a Business Development Manager to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits. The UK Trauma Council (UKTC) is a unique project, bringing together experts from across the UK to produce resources and training that support those working with traumatised children and young people. Join the UKTC team for the opportunity to make a meaningful difference to a huge number of traumatised children and young people.

What you’ll do

You will support the UK Trauma Council (UKTC) by coordinating and overseeing the financial aspects of UKTC projects. You will provide strategic leadership, financial acumen, and collaborative working to help improve support for children and young people affected by trauma.

What you’ll bring

Essential skills and experience:

�� Project leadership and stakeholder engagement: experience leading complex projects and collaborating with diverse stakeholders, both independently and within teams.

�� Financial and strategic oversight: skilled in managing budgets, overseeing financial aspects of projects, and developing income generation strategies and funding bids.

�� Interpersonal and team skills: excellent relationship-building, tact, diplomacy, and a nurturing management style with the ability to manage expectations and maintain confidentiality.

�� Co-production and lived experience: strong understanding of co-production and working with Experts by Experience in meaningful and safe ways.

�� Commitment to mental health: passionate about improving mental health outcomes for children, young people, and families.

Key details

Hours: Part-time (14 hours per week). Usual working hours are Monday to Friday, 09:00-17:00. Monday is an essential working day.

Salary: £51,510 per annum FTE, plus 6% contributory pension scheme.

Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract type: Permanent.

Next steps

Closing date for applications: midday (12pm), Tuesday 21 October 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Monday 27 October 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person on Thursday 6 November 2025.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.

The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively. 

Key aspects of this role will include:

• Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.

About us

Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.

We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.

About you

The ideal candidate for this role will have:

• High level interpersonal skills and the ability to work with a wide range of people
• Excellent communication skills (both written and verbal)
• Experience working within a clinical setting and liaising regarding safeguarding concerns
• Ability to lead on delivery after consultation with clinical colleagues
• Able to demonstrate the capacity to create and sustain relationships
• Excellent administrative and organisational skills with ability to plan ahead
• Keeping service policies and protocols relating to allocations and intake under continual review.
• Efficient data management and reporting.
• Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments. 

AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown.  Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for exceptional candidates to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties.  To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:

listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of inquiries.
manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.

In return for joining us, we will offer you:

25 days annual leave per annum, plus bank holidays
Excellent development and training opportunities
Pension Scheme
Healthcare Scheme
Employee Assist Scheme

Application Instructions

To apply for this role, please submit a supporting statement, outlining how you meet the person specification, along with your CV.

Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

Kineara has a new vacancy for an experienced Housing Support Worker to join our small and dedicated team in this new project supporting recent granted refugees to find accommodation.

About the project

Set up by Southwark Council, the Homes for Ukraine project supports families and individuals from Ukraine who have been granted visas to live and work in the UK. After an initial period living with host families or in temporary accommodation, the project helps households take the next step towards independence by supporting them to move into private rented accommodation, assisting them in finding employment, and linking them with wider community support networks, while working holistically to ensure their individual needs are met. This approach aims to help Ukrainian households settle and thrive in the UK.

This project will be delivered alongside our Refugee PRS Renters Support Programme in Southwark. We will provide crucial crisis support to vulnerable renters and are looking for a passionate housing support worker to be part of the next phase of the project. You can find out more about the work here.

About the role

We are looking for an experienced, enthusiastic, and energetic support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers and resettlement workers, refugee support organisations, community services.

The role involves:

• Coordinate tailored support for each client to find and sustain tenancies and mediating with landlords where necessary.
• Providing housing advice and help find employment. 
• Support access to PRS properties.
• Provide information about housing market and polices.
• Help set up sustainable tenancies.
• Support to increase employment and training opportunities.

About you

• You will have experience of working with individuals with complex needs and comple needs assessments.
• You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change.
• You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances.
• You have good knowledge of housing and homelessness policies in England.
• You will also have experience working in a systemic and therapeutic way and ideally have trauma informed training or experience.
• You have experience with keeping records and contributing data for reports and monitoring purposes.
• It is also important to us that you have the competency to work with people from a variety of cultural backgrounds.
• Be able to  work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.

About Kineara

Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We identify and address barriers by providing holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:

Why you wish to apply for this role

What you would like to gain from this role

Your relevant experience, knowledge and skills, based on the person specification above.

This is an interesting and stimulating opportunity to play a crucial role leading our client services team. The post holder will be responsible for overseeing all client facing activities, using their skills and experience to guide and support those delivering front line services. The creation and maintenance of an atmosphere of acceptance, empathy and empowerment are crucial. Thereby, improving the lives of all we work with.

The Client Services department encompasses our Employment Project, Counselling Service, a wide range of Wellbeing Activities, Bridge the Gap and a Safe Haven facility.

Oakleaf Enterprise has been operating within the local community for 28 years. We practice what we preach and have a generous holiday allowance and staff wellbeing package. 

Main duties & responsibilities

1. Oversee all client facing activities ensuring KPI’s are met, and staff, volunteers and clients are actively supported.

2. Recruit and line manage Client Services department inc. Paths to Success, Bridge the Gap and Safe Haven teams, and ensure staffing level meets funding requirements and client need.

3. Ensure all staff, volunteers and activity leaders have the appropriate DBS checks and training to safely support our clients.

4. Develop, motivate, and support client facing teams alongside researching appropriate training. Including being hands on and supporting with key components of the role such as client reviews and engagement when demand requires.

5. Work closely with statutory providers and VCSE organisations to ensure service delivery and cohesive management of staff.

6. Assist with negotiations at all levels from venue hire to major funders in the development and provision of client facing activities.

7. Provide ad-hoc, on call, operational and clinical support to staff working out of hours.

8. Ensure reporting is completed on time and accurately to the Chief Executive, key funders and Statutory partners.

9. Maintain an awareness and in-depth working knowledge of challenges faced by Oakleaf clients’. Maintaining good working relationships clients and volunteers, ensuring Oakleaf services are in response to their needs.

10. Work closely with fundraising team to develop new services and regularly review and report on existing projects.

11. Maintain an awareness of project end dates and work with the senior management team to create a realistic, achievable and sustainable plans.

12. Ensure the client database is kept up to date and is regularly reviewed and adapted in line with different projects.

13. Work within the senior management team and play a strategic part in ensuring organisation wide decisions are in Clients best interests.

14. Work with accounts to ensure budgets are recorded accurately, all invoices are accurate and assigned to the correct funding stream.

Other

1. Attend fundraising & charity events as required.

2. Ensure the organisations confidentiality procedures are adhered to.

3. Ensure maintenance of a safe & efficient working environment in accordance with current Health & Safety legislation including the Health & Safety at Work Act 1974, COSHH Regulations, Environmental Health & other Directives

4. Perform any other reasonable duties as may be requested by the CEO.

This job description is an indicator of general areas of responsibility & will be amended in accordance with the changing needs of the organisation & in consultation with the post holder.

We are Hestia. We make a difference.
At Hestia, we are guide

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Croydon.

Sounds great, what will I be doing?

Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence.

Moreover, you will take a solution focused and coproduced approach to supporting service users with their move-on into independent living.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You will have experience of working with people with mental health and/or dual diagnosis issues in either a paid or voluntary capacity. You will be able to learn quickly, gather information, and make sound decisions while processing and recording information accurately, in line with confidentiality requirements. With the ability to engage people who may present challenging behaviour, you will use de-escalation skills to defuse difficult situations and apply a solution-focused, collaborative approach to problem-solving.

You will bring optimism about people's capacity for change, combined with a calm, non-judgemental, and anti-discriminatory approach. The role requires resilience and the ability to work effectively within a chaotic or pressured environment, as well as the flexibility to cover unsociable hours, including early, late, and occasional weekend shifts as part of a rota. A strong understanding of safeguarding issues and the ability to address them appropriately will also be essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

d by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Croydon.
Sounds great, what will I be doing?
Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence.
Moreover, you will take a solution focused and coproduced approach to supporting service users with their move-on into independent living.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived 
experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will have experience of working with people with mental health and/or dual diagnosis issues in either a paid or voluntary capacity. You will be able to learn quickly, gather information, and make sound decisions while processing and recording information accurately, in line with confidentiality requirements. With the ability to engage people who may present challenging behaviour, you will use de-escalation skills to defuse difficult situations and apply a solution-focused, collaborative approach to problem-solving.
You will bring optimism about people's capacity for change, combined with a calm, non-judgemental, and anti-discriminatory approach. The role requires resilience and the ability to work effectively within a chaotic or pressured environment, as well as the flexibility to cover unsociable hours, including early, late, and occasional weekend shifts as part of a rota. A strong understanding of safeguarding issues and the ability to address them appropriately will also be essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hir
ing manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal
offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are creating a new Senior Women’s Caseworker role to deliver tailored health advocacy and support to women experiencing homelessness.

You will:

• Provide one-to-one advocacy for around 35 women annually across 11 London boroughs.
• Attend approximately 250 healthcare appointments each year with clients.
• Deliver 20 women-only health promotion sessions, reaching around 100 women.
• Co-create three new resources on women’s health with clients for wider distribution.
• Support the HHPA team to embed women-centred approaches into the broader service.
• Build and maintain partnerships with women’s services, NHS providers, and local authorities.

Young Carers’ Project (YCP) Manager

Contract: Full-time | 36 hours per week.

Location: Kingston Upon Thames, with some hybrid working.

Salary: £41,034 per annum.

Kingston Carers Network's Young Carers Project (YCP) provides information, advice and support to young carers in Kingston. Our services include a weekly youth club and drop-in sessions, respite activities during the school holidays, one-to-one mentoring and targeted family support.

We are looking for a committed, proactive person with excellent interpersonal and organisational skills to lead the YCP team in supporting our amazing young carers, aged 5-18, who all have a caring responsibility for a family member. We currently support over 4000 carers, including over 800 young carers, who are caring for a relative or friend with a disability, illness, mental health problem or substance addiction. The successful candidate will have the ability to plan and deliver a range of activities and support to young carers to ensure that the project aims are achieved. Experience of working with young people aged 5-18 years is essential.

Benefits include:

• 4% matched pension contribution,
• flexible hours,
• hybrid working,
• and enrolment in the Carers Trust training programme.

This post is subject to a fully enhanced DBS check.

Closing date: 5:00 pm on Monday 3rd November 2025.

Interviews: Wednesday 12th and 19th November.

Kingston Carers’ Network, registered charity number 1151456

A Hybrid Role

This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together.  It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.

The Duty work

The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.

The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.

The pan-London Caseworker work

We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area.  This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Community Outreach (Bounce Back) Worker
Contract length: 1 Year
Hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base: Mental Health Urgent Care Centre (MHUCC), Lister Hospital, Stevenage

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.

The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.

About the Role:

The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.

The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.

You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.

Key Responsibilities

• To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
• To advocate for service users, explaining organisations and pathways.
• To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
• To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
• To gather feedback and evaluation on patient experience in the MHUCC
• To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
• To link in with wider Herts Mind Network services and facilitate referrals
• To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
• To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is Friday 24th October at 5pm.
Interviews will be held on Thursday 30th October at our Letchworth Wellbeing Centre.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.