Mental health volunteer volunteer roles in london
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Join Design in Mental Health Network as a Trustee and help shape the future of mental health environments. Provide strategic guidance, support innovation, champion co-production, and ensure our work delivers real-world impact through inclusive, evidence-based design.
About DiMHN:
The Design in Mental Health Network (DiMHN) is a UK-based charity dedicated to transforming mental health environments through inclusive, evidence-based design. Our network brings together professionals from healthcare, design, policy, and lived experience to improve mental health outcomes and create spaces that promote dignity, safety, and healing.
Role Overview:
As a Trustee, you will help guide the strategic direction of DiMHN, ensure effective governance, and champion our values. Trustees are expected to provide strategic oversight and contribute expertise to subgroups or advisory functions.
Why Join Us
Joining the Board of DiMHN presents an opportunity to shape the future of mental health environments across the UK and beyond.
You’ll be part of a passionate, forward-thinking community working at the intersection of design, care, and lived experience.
As a Trustee, you’ll:
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Shape strategic direction to drive meaningful change in mental health environments across the UK and beyond.
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Collaborate with a diverse network of leaders, experts, and lived experience advocates, influencing the future of mental health design.
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Provide governance and oversight that ensures the charity’s growth, sustainability, and impact.
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Champion inclusivity by elevating voices often excluded from design and decision-making processes
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Influence policy, standards, and innovation at national and international levels to embed evidence-based design in mental health care.
Who We’re Looking For
We’re looking for people who believe in the power of design to change lives. Whether you come from healthcare, design, research, lived experience, or another walk of life, if you’re motivated by the idea of creating more inclusive, compassionate mental health environments, we want to hear from you.
We have two Trustee vacancies and warmly welcome applications from both first-time trustees and those with previous board experience.
We value fresh perspectives and offer support to help you thrive in the role. We are especially interested in individuals who can bring insight in one or more of the following areas:
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Mental Health Services & Policy: Clinical, community, lived experience, commissioning, or estates, facilities and planning.
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Digital Health & Technology: Expertise in AI, immersive tech, digital platforms, or digital strategy in care settings.
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Finance & Commercial Strategy: Income generation, business development, or financial planning in health, social impact, or design sectors.
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Research & Evaluation: Academic or applied research, impact measurement, or policy analysis.
We’re also looking for Trustees who embody our values:
At DiMHN, our work is grounded in our core values. We’re looking for Trustees who reflect these values through both mindset and action:
Be Courageous – You’re willing to ask challenging questions, confront assumptions, and help push boundaries to make mental health spaces more inclusive and compassionate.
Empathy in Design – You understand that good design starts with empathy. Whether through lived experience or professional perspective, you value collaboration and co-production with those who access mental health care and support.
Evidence-Led, Impact-Driven – You’re curious, reflective, and motivated by real-world change. You use evidence to guide decisions and are focused on outcomes that make a difference.
Improve Together – You believe in learning together. You’re generous with your skills and committed to helping the DiMHN and the wider sector grow stronger through collective action.
Send your CV and a short written or video/audio statement (max two pages or five minutes)
In your statement, tell us why you’re interested, what you’d bring, and any support you might need to thrive in the role.
The Design in Mental Health Network (DiMHN) is a charity dedicated to improving the design of mental health environments.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you have DIY skills up your sleeve and want to put them to use then we have just the role for you!
We need a handy volunteer to help us with the general maintenance of our Charity Headquarters, which is used for hundreds of client groups every year as well as providing office space for our hardworking team.
The role involves sourcing and fitting fixtures and fittings, putting together furniture and carrying out small cosmetic repairs. These tasks help keep our aging building fit for purpose – so that we can continue to provide a welcoming and safe place for the local community to use.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Put your crafting skills to use and become an Art Group Volunteer at our fun social Thursday group!
We are looking for a ‘people person’ to assist at this weekly group: being a welcoming and encouraging presence; helping the facilitator to set up activities, and being alongside our clients while they learn new skills and have a go at different art and craft techniques.
You don’t need to be an expert – just enthusiastic to ‘have a go’ and a willingness to be creative.
The client requests no contact from agencies or media sales.
Role Description:
This role sits within our new Coproduction and Transformation Project
The role of the Co-Production Volunteer is central to the success of the Co-Production and Transformation and Engagement Project. Volunteers bring lived experience, local knowledge, and critical perspectives to support the redesign of mental health services, so they are inclusive, accessible, and rooted in the real needs of those who use them.
This role exists to ensure that service users, carers, and community members have a meaningful voice in shaping decisions that affect care delivery. Volunteers will work alongside professionals, clinical teams, and other stakeholders to challenge assumptions, identify gaps, highlight strengths, and co-create improvements. Whether drawing from personal experiences of mental health challenges, supporting someone through the system, or working in the community, volunteers act as equal partners in transformation. They help build bridges between professionals and service users, promote accountability, and encourage a culture of openness and innovation.
Through structured engagement such as workshops, advisory groups, feedback panels, and co-design activities, the Co-Production Volunteers will contribute to the long-term sustainability and responsiveness of mental health services. Their insights help ensure that care is not only clinically effective but also emotionally safe, culturally sensitive, and aligned with what matters most to the people it serves.
Main Tasks
· Attend monthly co-production workshops, steering groups, or feedback sessions
· Share personal and/or collective experiences to inform service transformation
· Provide administrative support- send and respond to emails, input information on our database
· Review materials and provide feedback (e.g., policies, pathways, information leaflets)
· Participate in recruitment panels, focus groups, and pilot testing where appropriate
· Help create accessible, inclusive spaces that welcome diverse voices
· Promote equality, dignity, and psychological safety within meetings
· Support evaluation activities and co-authoring of reports or recommendations
· Uphold HFEH Mind values and behaviours
We are looking for someone who:
· Has lived experience of mental health challenges
· Good communicator
· Passionate about improving NHS West London Mental Health services
· Are a non-judgmental and friendly individual
· Lived experience of mental health services (personal or as a carer/family member/community member)
· A commitment to improving mental health care and reducing stigma
· Willingness to share personal insights in a respectful and constructive way
· Openness to listen and engage with others from diverse backgrounds
· Ability to attend meetings and participate reliably (online or in person)
· Basic communication and interpersonal skills (speaking, listening, expressing views)
· Comfortable working as part of a group, including with professionals and other volunteers
· Respect for confidentiality and group boundaries
· Ability to reflect, ask questions, and provide feedback on ideas, documents or processes
· Interest in learning about co-production, service transformation or health improvement
· Respect for inclusion, anti-discrimination, and safeguarding practices
· Willingness to learn digital tools (such as Zoom or MS Teams) with support if needed
· An understanding of the local community context and the challenges people may face accessing care
As part of our commitment to equality and inclusion, we actively encourage applications from people with lived experience of or a strong interest in:
- Black and Minority Ethnic Communities
- Civic Responsibility and Communities
- Disability
- Employment, Education and Training
- Health and Social Care
- Homeless and Housing
What's in it for the Coproduction Volunteer?
Joining our Service User Network is a fantastic opportunity to get involved with a nationally recognized charity, whilst supporting positive changes within the NHS West London Trust. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organization. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Linked Minds Befriending Project supports people who are socially isolated in Ealing and Hounslow due to a diagnosed mental health problem.
This is an opportunity to become a Befriender.
On successful completion of specialist mental health training, the Befriender is matched with someone suitable, by a Co-ordinator who then acts as a (non-clinical) supervisor for the befriending period, which is limited to a year. (Where applicable, this can count towards continuous professional development).
Befriender, client and supervisor make a plan together with a goal to work towards, and the Befriender makes a weekly 1-2 hour visit to the client's home, where they might stay in and chat over a cup of tea, go out for a walk together, visit a cafe or undertake a local activity.
These visits make such a difference for the client, increasing their confidence and helping them explore and work towards getting a job, joining a club, meeting other people or whatever their goal may be.
The aim is that, by the end of the year, clients feel better about themselves, more valued, resilient, empowered, more linked to their community and better equipped for their journeys in recovery.
But volunteering with BEfriend not only enriches the lives of those who are isolated, it also offers immense personal rewards.
As a Befriender, you’ll get to know inspirational people with fascinating stories, develop new skills and be part of a supportive team that values compassion and connection.
This role is for UK residents only, and applicants are required to live in or very near the boroughs of Ealing or Hounslow.
After applying, volunteers will need to provide 2 character references and complete an enhanced DBS check (cost covered and organised by Linked Minds).
The check is carried out as part of our Safeguarding policy to protect our clients who are ‘vulnerable people’.
BEfriend is a one-to-one volunteer befriending service, supporting socially isolated people in the London boroughs of Ealing and Hounslow.




The client requests no contact from agencies or media sales.
The Mental Health Recovery Pathway (MHRP) service provides day service opportunities for people with low and medium Preventative Care Needs.
We are currently looking to offer volunteering placements with our Mental Health Recovery Pathway (MHRP) – a mental health provision based across three sites in Islington responding to the mental health needs of Islington residents.
You will be assisting service users who experience mental distress in group settings.
We ask for a commitment of at least 1 day a week 10:15am – 4:00pm for a full year (+ about 2-3 months for DBS check and induction), though there are plenty of opportunities to volunteer more than one day a week.
If this sounds interesting and suitable to you, please complete the MHRP volunteer application form and return with your CV, indicating why are you interested in volunteering for Islington Mind, if there is anything specific that you would like to do in your volunteering placement – e.g. facilitate activities, support our open access drop-in sessions, support service users with completing forms, accompany service users to appointments etc, and your availability – e.g. one or more days a week and which days of the week you are available.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.
Our football for wellbeing hub provides a safe, inclusive and wellbeing space in the community to improve mental and physical health in collaboration with QPR FC, Everyone Active and FootyAddicts Company.
As Football Session Helper Volunteer you will help the facilitator/s with pre-session tasks and delivery of exciting football sessions while adhering to the FA code of conduct. We are currently seeking applications from women only to support our newly launched women’s football sessions and potentially coach/manage our Football Club’s (West London NHS Peer FC) women team if an FA qualified coach or willing to get the qualification.
In return we will offer you:
- A full induction including support to access the FA free training
- On-going support, guidance and supervision from a member of staff
- The opportunity to develop your personal, professional and football coaching skills
- The opportunity to get involved in other areas of The Trust’s work, including NHS careers
- Reimbursement of reasonable expenses
- The opportunity to contribute to our mission
Application deadline: Wednesday 20th August 2025
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support the unpaid carers of people with mental health issues? We are looking for an enthusiastic, caring person to join our management committee.
Kingston Mental Health Carers’ Forum is a small but active charity that represents unpaid mental health carers (ie Family, Friends) in the Royal Borough of Kingston. Local statutory services recognize our collective voice and campaigning role and actively engage us in policy making and service development.
Our current team - all volunteers - includes people with professional skills and lived experience of being mental health carers. Because of this we understand the issues facing carers, for them personally and their loved ones. We provide 1:1 advice and guidance, and encourage self-empowerment.
We hold a monthly support group and keep members up to date on current mental health provision. We believe that supporting carers’ wellbeing will also help their loved ones, aiming for the best possible mental health.
We want to grow our membership and develop our services. As a volunteer with the relevant professional skills, lived experience and a strong motivation to serve our local community, you can contribute to shaping the future direction of KMHCF.
As we have no paid staff, we are particularly keen to hear from those who can also offer to take hands-on responsibility for moving the development of our service forward. This might indicate an applicant who offers professional skills, but is now retired and would like to serve the community.
If you have expertise to offer, plus an enthusiasm to serve Carers who can often feel isolated and bewildered in their role, we’d like to hear from you.
To offer support, advice and guidance to unpaid Carers, who can often feel isolated.

The client requests no contact from agencies or media sales.
About us
The Maudsley Hospital in Camberwell first opened in 1915, initially as a military hospital and then in 1923 as a psychiatric hospital. The hospital is home to both inpatient and outpatient services for children and adults. We provide more than 240 services to people in our local communities as well as being the UK's leading provider of national and specialist services.
About the role
We run a Clothes Bank for service users who are on the wards and may not have access to multiple items of clothing. The Clothes Bank currently relies on donations from staff at the Trust, and volunteers who sort the donated stock and bring it to service users on the wards. For this project, we need 2-4 volunteers who can commit each week on Wednesdays to help with this.
The role involves going up to the wards, speaking to ward staff to ask what items of clothing their service users need this week, and returning to the Community Link Centre where the donated clothes are kept and sorting the stock. This involves good organisational skills and teamworking ability, as you'll be working with other volunteers to make this happen. It's a really fun way to do a lot of good in a few hours, meet likeminded people and develop some new skills.
About you
This is an ideal role for anybody interested in building skills in administration, communication, organisation, and teamwork, and for anyone interested in fashion, sustainability, and mental health. There is a lot of scope for the volunteer to shape the future of the clothes bank and bring new ideas to improve its efficiency and drive donations, as well as potentially offer a more bespoke dressing service. Ultimately, if you believe in the power clothes can have in helping one feel their best, this role could be for you.
Key details
This role is available on Wednesdays between 9:00am-1:00pm and 2:00pm-5:00pm. The expected commitment is 2-3 hours a week, for a minimum of 9 months. This role is suitable for volunteers who are 18 years or older. People with lived experience of mental health conditions are encouraged to apply.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a SANEline volunteer, you will support callers who contact SANE's national, out of hours, helpline, SANEline, and make a real difference and support people affected by mental illness.
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness, including families and carers. SANEline volunteers provide telephone emotional support, information and guidance to those who call our helpline SANEline.
Hours and location: Our trained volunteers support on our helpline, between 4-10pm, 365 days a year. Volunteering training and shifts takes place in North London. All volunteers must be aged 21 years or over.
SANEline Volunteers provide support to callers with a wide range of mental health problems via our confidential crisis line.
We are looking for warm, compassionate, understanding people who are good communicators to join our services team as a volunteer. You don’t need to be a mental health expert: empathy matters more than academic qualifications or experience, and we’re keen to hear from people of all ages and walks of life.
Benefits to the volunteer: High quality training and regular social events for the volunteer community.
Many of our volunteers find they benefit from these skills in their professional lives, where SANEline volunteering experience can prove invaluable for entering the field of mental health, as well as their personal lives.
SANE aims to:
· Raise awareness and understanding of all mental health conditions.
· Combat the stigma surrounding mental illness and fight to improve frontline services for individuals and carers.
· Provide support, information and guidance through its helpline SANEline, email and ongoing support services, Textcare and Online Forum.
· Promote and host research into the causes of mental illness and the effectiveness of treatments and therapies at the Prince of Wales International Centre for SANE Research in Oxford.
Our high-quality training programme helps volunteers develop the knowledge and skills needed to support the people who turn to us for help. We also offer further training and on-going development, which includes regular support from the senior team and personalised feedback.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Health Walk Leader, you will play a key role in supporting our residents to become more active and improve their wellbeing through social walks!
Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.
You’ll help lead short, safe, and friendly group walk, especially for those who may be inactive, recovering from illness, or looking to improve their physical and mental health.
You will:
·Plan and lead regular health walks in your local area
·Welcome and support all participants, ensuring a positive and inclusive atmosphere
·Carry out basic safety checks and risk assessments for walk routes
·Encourage conversation and connection among walkers
Monitor attendance and report back to the coordinator as required
Skills required:
·First Aid Qualification
·Friendly, approachable, and reliable
·Good communication and people skills
·An interest in walking and promoting healthy lifestyles
·Able to walk at a steady pace for 30–60 minutes
What we offer:
·A full induction to the role and site will be provided
·Access to communal garden area and nearby fields for outdoor activities
·You will be required to undertake mandatory e-learning and a menu of optional training will be made available
·Ongoing supervision and support from your line manager
·Travel expenses reimbursed (if applicable).
·Access to events, networking, and training and development opportunities.
Please note, that you will be required to undergo a DBS check and we will require details of 2 x referees.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Womankind is recruiting reliable and resilient women, who are able to commit to 1-2 daytime hours each week for six months, to join our Volunteer Befriending Service. Befrienders encourage and support vulnerable women who have experienced or are experiencing domestic abuse, empowering them to make their own decisions and improve their mental health and wellbeing so that they can lead more fulfilling lives.
Training:
Befrienders attend an initial online meet & greet session and then receive 4 taught sessions of comprehensive training over Zoom. These sessions will take place over 4 weeks, starting in Autumn 2025 (DATES AND TIMES TBC). Befrienders will be expected to complete homestudy in between sessions. You will be part of a team of trainees and benefit from peer support as well as help and guidance from the Volunteer Coordinator. Our training comes with over 30 years of experience working in women’s mental health, giving volunteers the very best preparation for the role, and a support network of like-minded women.
The Role:
Upon the completion of training, each volunteer is matched with one woman who has experienced childhood abuse, trauma, sexual violence and/or domestic abuse, and will be experiencing mental ill health and social isolation.
As a befriender you would be expected to commit 1-2 hours on a weekly basis for 6 months and attend monthly group and individual supervision. Many of our volunteers decide they would like to be matched with another woman after the completion of their first match and continue volunteering with us for another 6 months.
You and your befriendee would start by getting to know each other gradually. Once you have built up your relationship, you would support her emotionally, using active listening skills and providing her with a space to express her feelings and feel heard. You would help her to believe that she can achieve her goals and have safer relationships. Part of your role would be demonstrating what a healthy and boundaried relationship looks like.
You:
You will be enthusiastic and interested in helping another woman improve her mental health and wellbeing so that she can lead a more fulfilling life. You will be friendly and non-judgemental, have good communication skills and be a reliable and patient listener.
The befriending role can be challenging and emotionally overwhelming at times. Therefore, we need befrienders who have adequate life experience and feel emotionally robust and resilient enough to take on the role. We welcome volunteers with personal experience of mental health and other relevant issues but will require you to have at least a one-year period of stability and ideally to have received professional help like counselling in your recovery.
As this is a remote service, we welcome applications from women who are based across the UK.
Please note, there is very limited availability for women who can only volunteer during the evenings and weekends.
Because of the nature of this role, it is only open to women applicants and is exempt under Schedule 9 Part 1 Equalities Act 2010.
At Womankind we recognise that while women share many characteristics and experiences as a result of living within a patriarchal society, women belonging to marginalised groups experience discrimination on multiple fronts. It is really important to us that the women who use our services feel represented amongst our volunteers. We welcome applicants from all backgrounds and walks of life, especially from groups which are marginalised and underrepresented in our organisation, such as working-class women and Black and Minoritised women.
What Past Befrienders Say:
“I loved the training, that was possibly one of my favourite things about this whole experience...it was really thorough. I loved being in a space with like-minded women – and it was also challenging, which I liked.”
“In terms of supervision and knowledge, how to prepare the role – it was much more prepared, much more in depth than other places I’ve volunteered.”
“It’s been a pleasure, I love volunteering with you guys. It’s special being part of this – in a world where are so few spaces where you can have a direct impact on someone’s life, doing this role is really special.”
Closing Date: 31/08/2025
Job Type: Volunteer
Work Location: Remote, must be UK-based
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amazing, giving, and inspiring are a few words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for Volunteer Befrienders to support our Brent Mental Health service in the London Borough of Brent.
As a Volunteer Befriender, you will be required to travel across Brent to meet with service users and carry out your role. Ideally, you will be able to commit a minimum of 2 hours per week to volunteering.
You will be supported by Befriending Volunteer Coordinators who will provide regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.
About the service
Our Brent Mental Health service provides support to people aged 18 and above who live in the Borough of Brent, and who have a mental illness and are known to the local NHS trust, Central and North West London (CNWL).
The aim of the Befriending Service is to;
- Reduce social isolation of service users
- Increase the confidence of service users in accessing community resources independently
- Provide meaningful activities and peer support for service users
- Help service users to live happier, healthier, independent lives
- Provide volunteering opportunities for people with mental health issues
- Reduce stigma and raise mental health awareness
What you will be doing as a Volunteer Befriender:
- Meeting with service users in locations and times which meet their needs (including evenings and weekends)
- Provide befriending support to a maximum of 2 service users at any one time
- Provide emotional support based on your own lived experience
- Support service users to access and build social and community networks and activities
- Act as a community connector to local services
What will make you a great fit for this role?
- You will have good communication skills
- You will be flexible in order to meet the needs of the service users
If you would like to express an interest in this opportunity, please complete an application as soon as possible, as the advert may close early if we receive a high level of interest.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Volunteer Receptionist X 5
Responsible to: Head of HR & Operations
Hours: Available Monday – Thursday
Expenses: Standard travel costs, within London, covered
Location: Office is located 12 Orsman Road, N1 5QJ, London
We are seeking Volunteer Receptionists to assist us in our Facilities department. We are looking for individuals with good communication skills, the ability to understand the needs of clients and visitors at reception and is commited and reliable.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 31st October 2025, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description:
Nova Roots is a new out of hours community space for women 18+ leaving forensic mental health services, open 3 days a week; Wednesdays, Saturdays and Sundays. We offer a safe, warm, non-judgemental social environment for women to build meaningful connections and have access to free activities and resources.
As a volunteer your role will be to support individuals using a peer approach by co-facilitating peer-led workshops, offering emotional and social support. By doing this, it provides an opportunity for service users to develop and manage meaningful and purposeful choices in an independent and empowered way.
We are looking for someone who
- Has lived experience of being in prison / mental health wards / rehab and recovery communities
- Are a non-judgemental and friendly individual
- To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
- To feel comfortable engaging with women with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
- Are empathic and understands the stigma / social bias's surrounding forensic leavers and their experiences
- Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
- Are comfortable with co-producing and co-facilitating peer led workshops
- To assist the Forensic Project Coordinator in the daily running of the Forensic Women’s hub
- Are able to take on any ad hoc admin/support responsibilities within the Forensic Women’s Hub
Time commitment and expenses:
- Flexible hours (Weds, Sat and Sun) Please indicate your preferred volunteering day(s) on your application.
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed.
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity, and volunteering in Safe Space is an opportunity to experience and get involved in crisis support. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
How to Apply:
Please attach your recent CV and expression of interest
Please attach your recent CV and expression of interest
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




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