Job Title: Befriending Plus Service Coordinator

Hours:              28 hrs p/wk over either 4 or 5 days

Contract: 1 year, in the first instance

Salary: £28,206 pro-rata

Reports to: Better at Home Leader

Purpose of Job:

To be responsible for the delivery of Age UK Wandsworth’s “Befriending Plus” Service. This project, commissioned by the Council and now funded for a second year, works with older housebound and isolated people, who are living alone or as carers aged over 60 in the London Borough of Wandsworth.

The service seeks to alleviate loneliness and social isolation and create practical support for older people by matching them with volunteer visitors for companionship and practical help. The volunteers visit for a specified time each week and also help the older people to access other relevant statutory and voluntary organisations and services.

What we can offer:

• A warm welcome from our small and friendly team of staff and volunteers and our hypo-allergenic office dog.
• A busy work place where no day is ever the same and the opportunity to really make a difference to the lives of older people in Wandsworth.
• The opportunity for an organised, experienced and energetic person to really develop this vital project.
• An experienced staff and trustee leadership team who believe in the value of personal and professional development.

Closing date: Wednesday 17 November at noon

Interviews: Monday 22 November

Age UK Wandsworth is committed to safeguarding all those in our care. All offers are subject to satisfactory references and DBS check. CVs will not be considered.

Merstham Community Facility Trust (MCFT) was started by a small group of local people who wanted to make their community a safer, happier, and better place. Fourteen years later it has grown to become an organisation that delivers a multitude of projects that support, connect, and empower the community.

MCFT seeks to provide opportunity, access, and services to all within our local community, in responsive and inclusive ways.

MCFT is based at The Merstham Hub a great purpose-built community building that we share with the Council’s Library, the Merstham Mix (a community café) and the YMCA.  MCFT is a place that thrives on community spirit and has a team of warm, , friendly and dedicated staff and volunteers.

We have a wide range of activities and services and enable a wide range of other organisations and people to bring their services to the community. This includes our Community Fridge, a Food Club, a Community Allotment, Repair Café, IT Buddies, and even a Trishaw!

The post holder will be required to build strong relationships with volunteers and coordinate training and other developmental opportunities for them. You will provide a single point of entry to volunteering at the Merstham Community Hub (the Hub), exploring and developing different recruitment methods and partnership working strategies to bring in a diverse group of volunteers. The role will also involve using a newly implemented volunteer management database.

We are looking for someone who is organised, kind and compassionate to play a key role in the development and impact of MCFT with and for its volunteers and the local community.

Applicants must have prior experience in recruiting, managing, and/or working with volunteers.

Do you love working with volunteers?  Are you inspired by matching their support with opportunities that will make a tangible positive impact on breaking the cycle of homelessness?  Are you good at gathering information and organising people? If so, we would love to hear from you! 

This brand new role is dedicated to coordinating volunteers to help deliver our services, campaigns and events – helping with recruitment, logistics, stewardship and communications.  You will be playing a key part in helping to look after and grow our volunteers, ensure volunteering processes are smooth and efficient, and identify volunteering needs and roles.

Social Bite wouldn’t be able to do what we do without volunteers helping us across the organisation, from our services and social impact projects through to our fundraising campaigns and events. This new role is dedicated to centralised coordination of their recruitment, management, stewardship and communications.  The role has been created to help us nurture and grow our volunteer base, ensure our volunteering needs are being met, make the most of volunteering opportunities, and ensure volunteering processes are smooth and efficient.  Having this in place is key to our strategy.

We are looking for someone passionate about volunteering, who is organised with good customer service skills, to join the friendly, creative and go-getting team at Social Bite as we take the next steps towards our vision of ending homelessness together. 

Your immediate focus will be on our Christmas campaign – the Festival of Kindness - where we need volunteers across Scotland and in London to help us deliver an initiative that will provide hundreds of thousands of Christmas meals, winter food packs, gifts and essential items – as well as accommodation – to people experiencing homelessness and food poverty.

Key responsibilities and duties

Identifying opportunities

Essential:

• Map out volunteering needs across all teams and projects, for example:
  • Social impact: free food provision service, central kitchen function, signposting support, Christmas dinners
  • Campaigns and events: event marshals; manning stalls; representing the charity at city-centre installations in shifts throughout the month of December; picking and sorting of donated items at a warehouse; gift wrapping etc.
  • Other: skills-sharing

Desired:

• Creating and updating a ‘volunteering menu’ with things that volunteers can help with – ranging from service delivery to campaigns and events, options for weekdays vs. evenings and weekends, what can be done in-person vs. remotely.

Volunteer recruitment

• Drafting role profiles and adverts for volunteering positions across the organisation – both year-round and campaign-specific
• Being the point of contact for all volunteering enquiries, including:
  • Corporate partner employees or supporters responding to volunteer role adverts
  • Members of the public proactively offering to volunteer in general
• Providing information for content for volunteer recruitment social media posts and mailchimps
• Ensure correct recruitment procedures are following eg. references, risk assessments, exit interviews where relevant.
• To maintain pool of on-call regular volunteers who can help at short notice, help with holiday cover etc.

Logistics

• Creating and organising schedules and shifts / rotas: placing volunteers into positions and knowing and communicating who is doing what and when, filling gaps and having back-ups for potential drop-outs. 
• Communicating with volunteers to let them know / remind them where to be and when, answer FAQs
• Communicating with Social Bite staff in the shops about the rota and cover for free food provision
• Communicating with the Social Impact team about any issues or support needs that might arise

Policies and procedures

• Ensure volunteers have completed all health & safety and confidentiality forms, are familiar with safe-guarding and expense-claiming policies and processes
• To liaise with unit managers to make sure that all volunteers are inducted in their roles where relevant
• To ensure volunteers get the training they need for their role, if relevant.  For example, working closely with the Social Impact Team to ensure that trusting and positive relationships are built and a trauma-informed approach is being used when working with supported volunteers.

Stewardship and communications

Essential:

• Building relationships with volunteers, thanking and updating and recognising them, celebrating them on National Volunteer Week etc.
• Keep a database of all volunteers – both long-term and campaign-only, following GDPR requirements

Desired:

• To develop and implement a calendar of activity of key events and milestones (such as Volunteers Week) and plot out key steps in the volunteer journey from induction through to thanking, to ensure efficient communication and engagement
• To work with the Comms Manager on a volunteers’ newsletter and include volunteers in the collection of content including experiences, stories, images and videos.

Strategy

Desired:

• To help shape and implement a volunteering strategy
• To explore a Volunteer Programme accreditation / award

Person specification

Experience and knowledge

• Experience in working with groups of volunteers in a professional capacity

• Basic knowledge of charity law

Skills

• Excellent time & priority management and organisational skills
• Excellent communication skills – written and verbal
• Ability to proactively acquire information from colleagues to assess what is needed
• Ability to collate, analyse and evaluate that information and use it to inform a plan and next steps
• Ability to build relationships with a wide variety of individuals to achieve positive outcomes and establish sustainable relationships

Ethos and approach

• Confident in proactively reaching out to colleagues and volunteers to acquire and share information
• Flexible and solution-focused
• Passion for the cause and a commitment to working as part of a team on a mission to help end homelessness.
• Ability to represent the work of Social Bite to the public with commitment and integrity.
• A willingness and commitment to undertake the role in a professional manner and maintain high-quality work at all times.
• To help promote an effective, positive and constructive team culture, where the work of others is valued and respected.

Relationships:

Internal:

• Director of Fundraising and Partnerships
• Head of Social Impact
• Communications Manager
• Campaigns Manager
• Wider Fundraising and MarComms team
• Wider Social Impact team
• Shop managers and staff

External

• Volunteers
• Corporate partner employees who are volunteering
• Social Bite supporters

About FSUK

FareShare is an award winning charity, we are the UK’s national network charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

About the Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme across Kent and some areas in Surrey, through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area. FareShare Midlands is the largest of the FareShare delivery partner operating across the West and East Midlands. We rely on an army of volunteers to help redistribute food to 550 frontline charities such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to more than 35,000 vulnerable people every week. 

As a Community Coordinator, your role will focus on the growth and sustainability of our network of community food groups in the region. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of the Regional Centre and FareShare Go across the Midlands.

Main Responsibilities

• Charity account management: You will carry out virtual calls and in person visits with new and existing charities, and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements. 
• Community Capacity Building: As part of the Building of relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, to ultimately increase the redistribution of surplus food to those in need. 
• Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. You will work to maximise the amount of food collected by charities with lower levels of compliance. You will also be responsible for undertaking food safety reviews with charities to ensure compliance. 
• Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus, you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise. 
• FareShare Network Engagement: We aim to become 'oneFareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs. 

Ideal Candidate

Essential Criteria

• Have exceptional relationship building skills with a range of stakeholders 
• Be a strong communicator who is able to engage with a variety of audiences. 
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism 
• Strong problem solving skills 
• Self-manage your own performance and workload. 
• Have initiative and innovative thinking, in order to shape new/different ways of working 
• Have strong IT skills 
• Be flexible with working arrangements as the role may involve high levels of travel to areas of the UK. 
• Have a valid driver’s licence for the UK, access to a car and can undertake extensive travel across your region. 

Desirable 

• Level 2/3 Food Safety training is desirable, but training will be provided. 
• Have previous experience working with constituent relationship management (CRM) software. Salesforce experience is advantageous. 
• Some experience in data analysis and project planning 
• Be degree educated or have a strong career history with relevant skills. 

Values and behaviours

• A commitment to equal opportunities and safeguarding.
• An understanding of, and enthusiasm for, FareShare’s mission and strategy.
• A commitment to continuous professional development.
• An empathy with volunteers and an understanding of their needs.
• Flexible and non-judgemental approach to people and work.
• Willingness and ability to travel in the UK.

Benefits

25 days’ annual leave + 8 bank holidays

Employers pension contribution of 4% Life assurance -  group life scheme

Employee Assistance Program

Interest free bicycle purchase loan scheme

Season ticket loan

Flexible working 

About FSUK

FareShare is an award winning charity, we are the UK’s national network charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

About the Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme across Kent and some areas in Surrey, through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area. 

Main Responsibilities

• Charity account management: You will carry out virtual calls and in person visits with new and existing charities, and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements. 
• Community Capacity Building: As part of the Building of relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, to ultimately increase the redistribution of surplus food to those in need. 
• Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. You will work to maximise the amount of food collected by charities with lower levels of compliance. You will also be responsible for undertaking food safety reviews with charities to ensure compliance. 
• Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus, you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise. 
• FareShare Network Engagement: We aim to become 'oneFareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs. 

Ideal Candidate

Essential Criteria

• Have exceptional relationship building skills with a range of stakeholders 
• Be a strong communicator who is able to engage with a variety of audiences. 
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism 
• Strong problem solving skills 
• Self-manage your own performance and workload. 
• Have initiative and innovative thinking, in order to shape new/different ways of working 
• Have strong IT skills 
• Be flexible with working arrangements as the role may involve high levels of travel to areas of the UK. 
• Have a valid driver’s licence for the UK, access to a car and can undertake extensive travel across your region. 

Desirable 

• Level 2/3 Food Safety training is desirable, but training will be provided. 
• Have previous experience working with constituent relationship management (CRM) software. Salesforce experience is advantageous. 
• Some experience in data analysis and project planning 
• Be degree educated or have a strong career history with relevant skills. 

Values and behaviours

• A commitment to equal opportunities and safeguarding.
• An understanding of, and enthusiasm for, FareShare’s mission and strategy.
• A commitment to continuous professional development.
• An empathy with volunteers and an understanding of their needs.
• Flexible and non-judgemental approach to people and work.
• Willingness and ability to travel in the UK.

Benefits

25 days’ annual leave + 8 bank holidays

Employers pension contribution of 4% Life assurance -  group life scheme

Employee Assistance Program

Interest free bicycle purchase loan scheme

Season ticket loan

Flexible working 

Position title: The Open Kitchen (OK) National Coordinator

Reports to: Head of UK Programmes

Location: Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work: Full-time, 35 hours per week

Salary guideline:(Up to) £28,000.00 per annum (commensurate with experience)

Terms of Employment: Permanent Contract (with a 6-Month Probationary Period)

Application Process & Closing Date: Send an up to date CV and supporting Covering Letter by Email by no later than 20th October 2021

Approx. Interview & Role Commencement Date(s):

Interviews: As and when suitable applicants identified.

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Interview either an 'In Person', via Telephone or via 'Zoom' with Muslim Hands; therefore, please include your Telephone Contact details within your application and also familiarise yourself with Zoom Meetings in good time. 

Main purpose of the Role:

The Open Kitchen (OK) National coordinator is responsible for Open Kitchen programmes program in adherence with MH and donor guidelines and standards. The OK National coordinator is to streamline all OK projects within Project Management tools and Programme Quality with a focus on creating maximum impact.

The OK National coordinator is also responsible for building the capacity and management of the OK coordinators based at each of the Open Kitchens. The OK National coordinator will report to Head of UK programmes.

Main responsibilities

• Programme Management
  • Coordinate and lead on the full programmatic cycle on OK programme
  • Develop and design OK programme and projects in line with OK models
  • Plan in liaison with the partners and OK coordinators for programme implementation
  • Coordinate the Implementation of the programme
  • Carry out full project cycle monitoring and impact evaluations of OK Programmes
  • Ensure the effective use of the internal programme management system (P3)
  • Support the OK coordinators through logistical support and advice.
• Documents and templates
  • Ensure OK programme are in line with MH procedures and policy and follow the correct documentation and templates
  • Develop OK targeted documents and templates
  • Ensure all documents are properly communicated (internally) and are appropriately recorded
• Networking and Coordination
  • Lead on the networking with local and national stakeholders on food poverty
  • Coordinate with local authorities to ensure the effective implementation of the OK programme
  • Represent MH and the OK programme at forums to ensure visibility of the programme within the sector
• Provide all stakeholders with technical advice and support on UK food poverty issues
• Ensure other areas of MH are in line with current UK food Security trends
• Ensure all OK programmes are in line with due diligence, risk and legal concerns
• Liaise with fundraising to address fundraising needs within the area of OK
• Act as a focal point for information on the OK Programme
• Finance
  • Develop programmatic expenditure budgets
  • Oversee the effective use of funds within a timely manner
  • Ensure documents and relevant procedures are followed to allow for a timely transfer of funds and are effectively transferred to partner offices
• Liaise with relevant stakeholders within fundraising to ensure FSL programmes are funded and communicated to Donors
• Programme Strategy and Reviews
  • Develop a strategy at for national OK programme  
  • Carry out an annual review
• To undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner
• To undertake any reasonable responsibilities as required by line manager
• To promote and adhere to all Muslim Hands policies and codes of conduct

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Person Specification

Essential

• Experience of managing UK CSO Projects
• Passionate about tackling poverty, deprivation and injustice and wanting to contribute actively to helping those in need or who are marginalised.
• Self-motivated and energetic, with an ability to work with minimal supervision.
• Good organisational skills
• Excellent interpersonal and communication skills
• Confident IT skills including email, internet use, Word and Excel
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
• Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
• Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Desirable

• Experience of working with food poverty interventions within the UK
• Understanding of the food poverty Sector
• An awareness of an interest in the current social/political issues that may affect the work of the Foodbank and its customers
• Public speaking skills

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

Breck Foundation has obtained funding for a full-time Programme Coordinator to further develop an already successful programme of Breck Ambassadors who give peer-on-peer training within their schools to engage and empower their peers to keep safer online by learning about Breck's real-life story.  The Breck Ambassadors learn to teach their school peers about grooming, exploitation, digital resilience and how to better recognize unhealty relationships online.  This position has amazing potential as the programme has already received many accolades without a dedicated coordinator therefore this pilot programme will now enable us to successfully expand to police forces across the UK to better reach teenagers in a school setting.  The Programme Coordinator will attend the Volunteer Police Cadet meetings on Tuesday-Thursday evenings to recruit and train the Breck Ambassadors, and after training, the successful candidate will observe and critique the BAs as they present in their schools during the daytime across Surrey.  There are bi-yearly weekend training and celebration sessions held on Saturday mornings.  Team Breck are currently based in our office in Surrey as well as working from home, and this position would require a combination of working locations.  This position is a great opportunity for a motivated self-starter with vast room for growth and opportunity.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Skylight Merseyside is a thriving and supportive environment.  We work with individuals to give them the skills to end their homelessness.

About the role
As Arts Coordinator, you will lead the arts offer at Crisis Skylight Merseyside. Leading a small team of tutors to deliver exciting and engaging art classes and events which directly support our members to end their homelessness.
 

About you
To be successful in this role you will have or be willing to work towards a teaching qualification in an art specific subject. Crisis is a values-based organisation and we expect our staff to embrace these and the associated behaviours. You will need to be enthusiastic, reliable and willing and able to support and engage in the holistic nature of the service by actively contributing to our events, celebrations and overall approach in ending homelessness.
This is a 1 year fixed term contract

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

Working at Crisis 
As a member of the team you will have access to a wide range of employee benefits including: 

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy  
- Mandatory pension scheme, with an employer contribution of 8.5%  
- 25 days’ annual leave which increases with service to 28 days  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.  

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Closing date: Wednesday 3rd November 2021 (at 23:59) 
Interviews will be held on Friday 12th November

Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.
 
Registered Charity Numbers: E&W1082947, SC040094

We have a new exciting opportunity, not to be missed! At DEBRA we are currently looking for a Membership Engagement Coordinator to join our team. This role is based at the DEBRA Head Office in Bracknell, Berkshire.

About the Membership Engagement Coordinator

• To increase effective engagement with the EB community, ensuring members feel informed, valued, and listened to.
• To enable DEBRA to better understand the needs of the EB community.
• To ensure the EB community are at the centre of DEBRA’s charitable activity, by empowering a strong member voice.
• To increase members connections with DEBRA and other people living with EB, encouraging peer to peer support, and sharing of lived experiences.

What we’re looking for in Membership Engagement Coordinator

EB Community Engagement

• Develop a strong engagement strategy of diverse and inclusive initiatives, empowering members of the EB community to connect and to have a voice.
• Work with the membership manager to increase the number of members.
• Prepare and facilitate workshops, member panels, surveys, and presentations.
• Gather the views and levels of service satisfaction of DEBRA members.
• Facilitate member involvement in the development of and improvement of services and support available.
• Increase the volume and manage member involvement in providing case stories, volunteering, and undertaking ‘Ambassador’ roles.
• Facilitate individuals across the EB community to network through membership activities, events, on-line and informal contacts.

Reporting

• Record and measure outcomes of engagement initiatives.
• Report on the impact of key outputs of charitable activities making a difference to the EB Community.
• Report on opportunities for developments/priorities in charitable activities.
• Report to the EB community in relation to engagement initiatives.

Service and Communication

• Act as the first point of contact for members of the EB community with general enquiries, providing information or signposting as required.
• Act as the first point of contact to other directorates when members stories are required.
• Manage and record member compliments, feedback, and complaints.
• Work with colleagues to ensure information to members is presented in an appropriate and engaging manner.
• Produce articles and marketing materials to support member engagement and internal awareness of membership engagement.

Administration and management

• Facilitate/ support members in DEBRA ‘Ambassador’ roles.
• Maintain and manage the portfolio of member case stories.
• Maintain a register of members who are interested in supporting DEBRA’s work.
• Produce clear policies and procedures for engagement initiatives.
• Undertake and manage risk assessments for engagement initiatives.
• Assist with communication/mailing lists of EB community members.

Miscellaneous

• To attend meetings and events, as necessary.
• To work as a team member as part of the overall organisation.
• To ensure that all working practices comply within DEBRA policy, Health and Safety legislation and always maintain confidentiality.
• To carry out any other duties as requested by the Membership Manager or Director.

Key skills we are looking for:

• Passionate about making a difference to people’s lives.
• Understands and values the needs of a diverse community.
• Ability to be flexible to accommodate occasional evening/weekend work.
• Ability to travel independently as required to events/meetings.
• A willingness to gain expertise in EB.
• Collaborative working with others in a team to achieve shared objectives
• Data recording, analysis and report writing
• Collation of service and satisfaction levels
• Delivering to deadlines and working flexibly with changing priorities
• Presentation skills
• Negotiation skills
• A genuine interest in promoting equality, diversity, and inclusion. and be passionate about community engagement
• Demonstrates empathy
• Ability to research and generate new initiatives
• Achievement oriented – a pro-active approach with the ability to meet challenging targets and overcome obstacles.
• Accuracy and attention to detail.
• Excellent interpersonal skills
• IT Literate, including ability to use Microsoft office and databases.
• Adaptability – openness to new ideas and ability to prioritise conflicting demands.
• Positive disposition and self-motivation with the ability to work independently and as part of a team.
• Highly organised.

About us

DEBRA is the national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.

The worth of every activity at DEBRA is assessed by the impact it has to improve the quality of life for those in the EB community, a group of 5000+ people in the UK who have the genetic skin condition EB.  For over 40 years, the charity DEBRA has been providing care and funding research to try to cure this devastating condition.

If you are enthusiastic about the contribution you could make and would like to join our team as our new Membership Engagement Coordinator please click ‘apply’ today – don’t miss out, we’d love to hear from you!

The  Coroners’  Courts  Support  Service  is a charity supporting bereaved people attending an inquest at a Coroner's Court in England.  We are seeking an enthusiastic, energetic Volunteer Coordinator to take responsibility for managing existing volunteers, recruit and train teams of volunteers to Coroners’ Courts in the South West of England and to complete setting up the Service in Dorset. 

Extensive travel is involved and some overnight stays may be necessary depending on where the successful applicant lives.   A willingness to work on a flexible basis is essential. The 37.50 hour post is usually worked over a 4-day period to help manage the travel.

Full details of the role and courts you will manage can be found in the attached job description.

Interview dates: week commencing 15th November 2021

Short list interviews: week commencing 22nd November 2021

Come and work for a growing, creative, and multiple award-winning charity!  We're a small organisation making a big difference.

My Life My Choice (MLMC) is a self-advocacy charity, 100% user-led, run by and for people with a learning disability, founded in 1998.  The charity delivers a diverse range of innovative projects that enhance and empower the lives of adults with a learning disability in Oxfordshire.  These established projects include the Power Up training & consultancy & research team, Champions who speak up and campaign, Travel Buddy scheme, 12 local self-help groups, and Gig Buddies.

MLMC is now looking for a new full time Project Coordinator.  The successful applicant will coordinate the MLMC Computer Buddy project which involves providing devices for those without, coaching and training beneficiaries, recruiting volunteers, and working with key partners. We do not need a person who is a whizz with computers for this role! Above all, we want to work with somebody who has excellent coordination, administration, and people skills.

This role calls for a colleague who not only shows a passion for empowering, working with, and raising the voices of people with a learning disability but also thrives on achieving targets.
 

The successful candidate will enjoy a challenge, have a ‘can do’ attitude and be a competent driver (or with car driver support) with a UK driving licence and access to a car. MLMC presently reimburses 45p per mile for private car used for business purposes.

MLMC not only says it values its staff but commits to them by offering a competitive salary, an enhanced pension contribution, a comfortable and spacious office environment, an Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, two days special leave at Christmas, and working from home when appropriate. Free, dedicated staff parking is also available.

Background

Shared Lives Plus is the UK membership charity for more than 6,000 Shared Lives carers, 150 Shared Lives schemes and a growing network of over 25 local Homeshare organisations. Our vision is a kinder, stronger society built on sharing our lives and our homes. We help build communities where everyone lives a full life, regardless of the support they need. We do this by turning Shared Lives and Homeshare into thriving, mainstream options, with all the right structures in place to support and guide those who want to share their lives and homes.

We have recently secured funding to further develop Homeshare in the UK in areas of the country that are currently not well serviced by our existing network.

This is a key operational role within our new service delivery team and the primary focus will be the development of a sustainable Homeshare programme in the North West. This role also contributes to the further development of knowledge, expertise and practical resourses that will support the wider Homeshare UK network.  

Shared Lives Plus is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work.  We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do.  

We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives.  We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Job Objectives

This overarching objectives of this role include:

• Support set up and promotion of a Homeshare programme in the North West
• Deliver the day-to-day activities of the programme including; recruiting, matching, and supporting Homeshare participants
• Promote the Homeshare model widely across the region
• Develop and maintain relationships with key stakeholder groups
• Support the development of key resourse for the programme including an online management tool.
• Use learning from the project to support the development of new guidance for the wider network

Main duties and responsibilities

1. To develop the infrastructure for a Homeshare programme in the North West.

1. Working within the Homeshare UK, Quality Assurance Framework and Good Practice Guidance develop appropriate processes and paperwork for the delivery of the Homeshare programme.
2. Support the development of a CRM system and monitoring tools to help manage the programme and to capture information about participants.
3. Support the development of project policy for the delivery of Homeshare.
4. Develop links with key local stakeholders who can be potential referral partners to the programme
5. Support the collection and collation of underpinning feasibility information for the region including focus groups sessions with older people, potential Homesharers and wider key stakeholders.

2.Day to day operational delivery of the Homeshare programme.

1. Recruit potential Householders to the Homeshare programme
2. Recruit potential Homesharers to the Homeshare programme
3. Assess the suitability of applicants and work with them to understand their needs, expectations, and suitability for participation.
4. Assess the suitability of the property to be shared. 
5. Take the lead on safeguarding checks for Householders and Homesharers, including references and DBS checks
6. Make appropriate Homeshare matches and negotiate the terms of the Homeshare agreement between participants
7. Provide ongoing monitoring and support to the Homeshare match
8. Liaise with any third-party stakeholders involved in the Homeshare match as appropriate e.g., Health care professionals, domiciliary care providers, family members
9. Keep accurate records of Homeshare activity in the North West and provide regular verbal and written reports and information.

3.Help raise awareness of the Homeshare programme in the North West, the Homehsare model, Homeshare UK and the wider Homeshare community.

1. Promote the Homeshare programme locally though approprte channels to potential participants and wider stakhodlers including Health and Social care profresionals.
2. Actively promote the Homeshare programme through our existing social media channels and by providing regular content for the Homeshare UK website
3. Support the wider work of HSUK and the HSUK Communications Officer by helping coordinate effective and timely engagement between the Homeshare participants, media, and PR opportunities.
4. Attend any conferences, seminars and meetings representing Homeshare UK and promoting the pilot project through delivery of talks, briefings, and round table discussion at both local and national level

4.General

1. Working with the HSUK Team help Identify need and scope for new resources including learning materials, guidance updates, and training that will be beneficial to the wider Homeshare sector
2. Actively support the collection of data, case studies and provide content for the annual Homeshare Sector Reports
3. Actively engage with the Homeshare UK network attending monthly practice meetings, training events and annual conference
4. Work in accordance with Shared Lives Plus aims, objectives, policies, and procedures and promote a positive image of the organisations and its members
5. Engage in continuous self-development and training
6. Promote diversity, equality of opportunity and anti-discriminatory practice and Human Rights
7.  Undertake such other duties as may reasonably be required, commensurate with the level of the post.
8. Please note that this role is homebased with extensive travel in the North West and occasional travel to our head office in Liverpool and potentially other locations in the UK.

Location: Please note that the role is office based in Warwickshire. Flexible working will be considered for the right candidate.

Based in Warwickshire and working across the UK this post will play a key role developing and delivering a new strategy in this area.  The post holder will be responsible for engaging, managing and developing relationships with national events and community fundraising supporters – providing outstanding stewardship and maximising sustainable long-term income nationally and regionally.

You will be committed and dynamic in your approach, working with external and internal stakeholders developing trusting relationships, helping to grow the charities portfolio in national events and community fundraising. As a key member of the Fundraising Team, you will be responsible for researching and developing a portfolio of national events and community fundraising initiatives - building a pipeline of potential sources of income, identifying new opportunities and growing our partnership base. You will be a natural communicator who has the ability to persuade, influence and inspire, with the confidence to build relationships at a senior level, across various departments and the federation.

Background

Shared Lives Plus is the UK membership charity for more than 6,000 Shared Lives carers, 150 Shared Lives schemes and a growing network of over 25 local Homeshare organisations. Our vision is a kinder, stronger society built on sharing our lives and our homes. We help build communities where everyone lives a full life, regardless of the support they need. We do this by turning Shared Lives and Homeshare into thriving, mainstream options, with all the right structures in place to support and guide those who want to share their lives and homes.

We have recently secured funding to further develop Homeshare in the UK in areas of the country that are currently not well serviced by our existing network.

This is a key operational role within our new service delivery team and the primary focus will be the development of a sustainable Homeshare programme in the Northeast. This role also contributes to the further development of knowledge, expertise and practical resources that will support the wider Homeshare UK network.

Shared Lives Plus is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work.  We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do.  

We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives.  We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Job Objectives

This overarching objectives of this role include:

• Support set up and promotion of a Homeshare programme in the North East
• Deliver the day-to-day activities of the programme including; recruiting, matching, and supporting Homeshare participants
• Promote the Homeshare model widely across the region
• Develop and maintain relationships with key stakeholder groups
• Support the development of key resources for the programme including an online management tool.
• Use learning from the project to support the development of new guidance for the wider HSUK network

Main duties and responsibilities

1. To develop the infrastructure for a Homeshare programme in the Northeast.

1. Working within the Homeshare UK, Quality Assurance Framework and Good Practice Guidance develop appropriate processes and paperwork for the delivery of the Homeshare programme.
2. Support the development of a CRM system and monitoring tools to help manage the programme and to capture information about participants.
3. Support the development of project policy for the delivery of Homeshare.
4. Develop links with key local stakeholders who can be potential referral partners to the programme
5. Support the collection and collation of underpinning feasibility information for the region including focus groups sessions with older people, potential Homesharers and wider key stakeholders.

2.Day to day operational delivery of the Homeshare programme.

1. Recruit potential Householders to the Homeshare programme
2. Recruit potential Homesharers to the Homeshare programme
3. Assess the suitability of applicants and work with them to understand their needs, expectations, and suitability for participation.
4. Assess the suitability of the property to be shared. 
5. Take the lead on safeguarding checks for Householders and Homesharers, including references and DBS checks
6. Make appropriate Homeshare matches and negotiate the terms of the Homeshare agreement between participants
7. Provide ongoing monitoring and support to the Homeshare match
8. Liaise with any third-party stakeholders involved in the Homeshare match as appropriate e.g., Health care professionals, domiciliary care providers, family members
9. Keep accurate records of Homeshare activity in the Northeast and provide regular verbal and written reports and information.

3.Help raise awareness of the Homeshare programme in the North East, the Homehsare model, Homeshare UK and the wider Homeshare community.

1. Promote the Homeshare programme locally though approprte channels to potential participants and wider stakhodlers including Health and Social care profresionals.
2. Actively promote the Homeshare programme through our existing social media channels and by providing regular content for the Homeshare UK website
3. Support the wider work of HSUK and the HSUK Communications Officer by helping coordinate effective and timely engagement between the Homeshare participants, media, and PR opportunities.
4. Attend any conferences, seminars and meetings representing Homeshare UK and promoting the pilot project through delivery of talks, briefings, and round table discussion at both local and national level

4.General

1. Working with the HSUK Team help Identify need and scope for new resources including learning materials, guidance updates, and training that will be beneficial to the wider Homeshare sector
2. Actively support the collection of data, case studies and provide content for the annual Homeshare Sector Reports
3. Actively engage with the Homeshare UK network attending monthly practice meetings, training events and annual conference
4. Work in accordance with Shared Lives Plus aims, objectives, policies, and procedures and promote a positive image of the organisations and its members
5. Engage in continuous self-development and training
6. Promote diversity, equality of opportunity and anti-discriminatory practice and Human Rights
7.  Undertake such other duties as may reasonably be required, commensurate with the level of the post. 

8. Please note that this role is homebased with extensive travel in the North East and occasional travel to our head office in Liverpool and potentially other locations in the UK.