Practice development lead jobs
About the role
Alexandra Rose is a data rich organisation. Using Socialsuite, we have built sophisticated project performance dashboards and monitoring tools that underpin both our delivery and reporting. We have also strengthened how we evaluate and demonstrate the impact of our Rose Voucher projects, developing robust evaluation tools that help us understand, and evidence, how our work improves the diets, health and wellbeing of adults and children.
We are looking for a proactive and impact driven Data and Insights Officer who shares our commitment to social justice, health equity and unlocking the power of data to influence food system change. This is a role for someone who thrives in a rapidly evolving data landscape, enjoys solving problems, and is excited about using data to drive service improvement, advocacy, and organisational growth.
You will play a pivotal role in strengthening Alexandra Rose’s use of data, ensuring our systems run smoothly, our insights are timely and actionable and our work continues to scale efficiently as our projects grow. You will support the measurement of our impact, improve how teams use data and help us tell compelling stories about how Rose Vouchers change lives.
You will be someone who:
• Enjoys working at the intersection of data, technology, and social change, and is energised by the pace of innovation in this space.
• Is adaptable and forward-looking, keeping on top of emerging tools, techniques, and technologies that could strengthen our work.
• Takes initiative, spots opportunities for improvement, and enjoys making data systems better for the teams who rely on them.
• Values collaboration and enjoys helping colleagues understand and use data confidently.
• Is committed to ethical, secure and compliant data handling, ensuring Alexandra Rose upholds the highest standards of GDPR and data-sharing practice.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Additional information
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Socialsuite is managed by engineers in Australia. This will mean, on a number of occasions during the year, you may be required to attend meetings that start at 8am. This will be infrequent and most communication with the software providers can take place via email.
Location
London and the South East. Home working, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK)
Duties and Person Specification
Data Analysis, Systems and Reporting
• Develop and maintain robust and accurate data systems and monitoring processes, ensuring compliant archiving to support data integrity.
• Lead the preparation, quality assurance and secure management of Alexandra Rose’s programme data, ensuring it is accurate, consistent and compliant with GDPR and data sharing requirements.
• Resolve data-related issues by collaborating with Socialsuite engineers and engaging with technical support partners as required.
• Develop and refine data dashboards, reports and performance insights that help teams, funders and partners understand how our projects are performing.
• Share insights to support decision making, improve programme delivery, and strengthen Alexandra Rose’s evidence base.
• Support the implementation and day-to-day management of a new charity-wide CRM system, ensuring that teams can confidently and consistently use it to its full potential.
• Contribute to the development of Alexandra Rose’s data, GDPR and digital capabilities by improving internal processes and supporting the data literacy of colleagues.
Impact and Evaluation
• Support the design, coordination and collection of baseline and follow-up evaluation activities, including surveys, interviews and focus groups.
• Manage the collection, organisation and analysis of quantitative and qualitative evaluation data to generate clear, usable insights.
• Produce summaries, descriptive analysis and visual outputs to feed into evaluation findings and funder reports.
• Support the design, analysis and reporting of Alexandra Rose’s annual beneficiary survey, generating insights for advocacy and influencing.
Person Specification
Essential Qualifications and Skills
• Demonstrable experience in data analysis within the charity, public health, or social care sectors (comparable private sector experience will also be considered).
• Experience coordinating and collecting qualitative and quantitative data to inform research, projects or services.
• Experience using CRM systems and data visualisation tools (e.g., Salesforce, Socialsuite) to support monitoring, reporting and organisational insight.
• Proven ability to handle and analyse large datasets, including creating clear charts, dashboards and performance outputs in Excel or similar tools.
• Excellent communication skills, with the ability to translate complex data into clear, accessible insights for a range of audiences.
• Strong project management skills, with experience coordinating multiple streams of work and meeting deadlines.
• Excellent understanding of GDPR, data sharing, and secure data handling compliance.
Desirable Skills
• Experience working with groups who may have time constraints or specific communication needs, such as families with young children or individuals for whom English is a second language.
• Experience producing insights for advocacy, influencing or public facing campaigns.
• Background in public health, social care, or nutrition.
Please include a cover letter, applications without a cover letter will not be considered.
Previous applicants need not apply
The client requests no contact from agencies or media sales.
If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!
The Assistant Accountant is a crucial role that sits in our high performing finance team. We’re seeking a proactive and detail-oriented professional to join our high-performing finance team. This is a varied role where you’ll play a key part in ensuring the smooth running of our financial operations and supporting the delivery of accurate, timely financial information. You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner and providing excellent customer service. This is an excellent opportunity for someone with all-round experience in finance within fast paced environment.
What you’ll do:
- Have responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
- Attend promptly to general finance queries.
- Reconcile fortnightly travel invoices and monthly credit card statements obtaining approvals and uploading to the accounts system.
- Raise all sales invoices across all group companies.
- Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
- Provide cover for the other assistant accountant, namely in relation to purchase ledger processing and payments runs and bank transaction postings.
- Ad hoc analysis and support for month and year end activities.
What you’ll need:
- Experience of using a finance system preferably Sage 200, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook.
- An ability to multi task and work to tight deadlines.
- Experience of working in a finance team in a similar role
- High level of accuracy and attention to detail
- A consistent and effective team player who can multi task and prioritise
- Effective oral and written communication skills
This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.
The successful candidate must be available for an immediate start at the end of January 2026.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Data, Insight and Impact Manager
Salary: £41,097 - £45,423 per annum (salary depending on experience)
Location: Leeds, with regular travel to Centres across Yorkshire and Humberside
Hours: 37 hours per week, full-time
Closing date: Monday 5th January 2026, 9AM
Interview date: W/c 12th January 2026
Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
About us
Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change.
Role Summary
This is an exciting role for someone with a passion for leading data-driven, insight-led service design and delivery, and for a person who loves to champion best practice in data management and governance. In this role you will contribute to improving the experiences and outcomes of the women who access our Women’s Centres and Services, and by listening to and learning from women, you will utilise insight to drive organisational and systemic change.
You will lead on the strategic use of data and insights, embedding best practice in data collection methods and gender-specific assessment tools, with a focus on the Women’s Risk Needs Assessment (WRNA) and the Gendered Wellbeing Assessment (GWA). You will deliver robust and meaningful operational and strategic reporting; regular and accessible management information to support effective service delivery; regular performance monitoring and reporting to commissioners and funders; and further develop the ways we demonstrate our impact and share stories of change.
You will lead operational delivery of our data systems, to ensure robust data governance, compliance and ongoing technical implementation and optimisation. This role is critical to embedding a culture of data-driven decision making, using insight to support high quality service delivery, and to drive long term systemic change through key research projects. You will work closely with our WRNA Project Manager and the wider Management team to embed learnings from the Effective Women’s Centres Partnership and support our ongoing contribution to University of Birmingham long term research into women’s experience of the criminal justice system, helping to shape the development of evidence-based policy and best practice across the Women’s sector in the UK.
You will work closely and line manage the Data and Impact Analyst to ensure robust training programmes are in place, to support our staff teams to effectively and efficiently utilise our data tools and systems, and to embed data management best practice. You will also work together to embed our involvement and lived experience strategy, ensuring women’s voices and insight are at the heart of our service delivery models.
The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities, and will work closely with our Information Governance Lead.
Key accountabilities
Data Systems Oversight and Leadership:
- Work with EWC partners, The JABBS Foundation and University of Birmingham to support the final design phases of a specialist, bespoke case management system (CMS), to ensure it meets the needs of Together Women, and our sister organisations within the Effective Women’s Centres Partnership.
- Roll out the implementation and adoption of the new CMS, to include data migration, staff training programmes, and new reporting suites and dashboards.
- Provide strategic CMS oversight to ensure the system continues to meet organisational needs and lead planning for CMS development projects including upgrades, integrations and enhancements.
- Monitor and assess future CMS system needs, scoping and identifying development areas.
- Contribute to budget planning, including CMS ongoing costs and development projects, and ensuring activities are delivered within agreed resources.
- Work closely with Senior Management and wider Management team on future projects relating to updates or changes to the CMS system.
Data Leadership and Governance:
- Develop a Data and Impact Strategy to align with organisational priorities.
- Lead on data governance and UK GDPR compliance, including data governance policies, DPIAs, information sharing agreements, SARs, and ongoing breach and information security risk management.
- Support the implementation and ongoing review of data policies, ROPA documentation, data security protocols, and internal staff training.
- Provide assurance to the Senior Management team on data compliance, reporting risks and mitigating actions.
- Ensure staff understand their data responsibilities, build data capability and a strong data protection culture through training, guidance and fostering data confidence and accountability.
Insights, Analysis and Performance:
- Lead the provision of insights, analysis, and performance reporting, and embed a culture of insight-led decision making across the charity.
- Support the ongoing development of our involvement and lived experience insight workstream, and further establish our ability to co-design and co-produce our service offer.
- Evidence our impact and performance within contractual monitoring reports, and contribute to future funding bids and tenders to secure commissioning arrangements.
- Produce clear, interpretable reports for internal and external stakeholders, as required.
- Produce clear management information and performance reports on both outputs and outcomes, and enable Managers to articulate stories of change, drive continuous improvement and demonstrate the quality of our work.
- Develop a performance framework to monitor progress of the implementation of Together Women’s strategy, and prepare reports to inform Trustees of progress made.
- Support senior leaders with data-driven planning, presenting insights in accessible ways.
- Conduct ongoing data analysis to identify improvement opportunities, risks and issues.
Team Leadership and Collaborative working:
- Line manage the Data and Impact Analyst, providing support, direction, coaching, workload prioritisation and professional development opportunities.
- Take a hands-on role in data processing to support the day-to-day delivery of the data function, ensuring operational resilience. Contribute to the immediate data management requirements as well as leading on the longer-term data strategy.
- Collaborate with colleagues across Together Women to align data activities with organisational objectives and mission.
- Work closely with key external stakeholders and maintain excellent relationships with key partners through collaborative, mutually beneficial working practice.
- Attend regular meetings and networking opportunities relating to the Effective Women’s Centres Project, and associated networks and events.
Quality Assurance and Contribution to research:
- Ensure data collection, management and storage processes are standardised and consistent across all our services.
- Embed the Women’s Risk Needs Assessment and Gendered Wellbeing Assessment as Together Women’s default assessment tools.
- Support Master Trainers to embed WRNA and GWA certifications across all frontline staff teams.
- Work closely with colleagues to develop a new Quality Assurance (QA) audit process and embed this into Together Women’s work.
- Identify and resolve problems that may affect the achievement of research objectives and deadlines, and escalate where necessary.
- Uphold the principles of ethical research, particularly with regard to consent and confidentiality.
- Carry out administrative tasks related directly to the delivery of the research.
General duties:
- Maintain and improve competencies through continuous professional development.
- Support and uphold the mission, values and behaviours of Together Women.
- Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework.
- Adhere to all organisational policies, code of conduct, and practices.
- Complete all mandatory organisation training.
- Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles.
- Carry out other associated duties as needed, in line with the broad remit of the role.
Please note these accountabilities do not form part of the Data and Impact Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve.
Person specification
Essential:
- Practical experience of conducting research, collecting and analysing data and presenting findings to a range of audiences.
- Experience of leading or coordinating organisation-wide data, evaluation, or reporting projects.
- Ability to translate data into actionable insights that inform service improvement or strategic planning
- Experience of preparing data reports for external funders.
- Experience of analysing and communicating complex information clearly.
- Good working knowledge of software packages and excellent organisational skills.
- Experience of presenting to external or internal audiences.
- Experience of developing others and providing training to staff.
- Experience of outcomes/impact monitoring and reporting.
Desirable:
- Experience of working or volunteering in a trauma-informed, gender responsive environment and/or Women’s Centre.
- Experience of presenting to academic or policy-making audiences.
- Experience of working in partnership with academic or research institutions
Personal Attributes:
- Excellent communication skills and self-motivation.
- Ability to build trust and influence at all levels, including senior leadership and external partners
- Ability to problem solve and work collaboratively.
- A commitment to the principles and practice of safeguarding adults and children at risk of harm.
- Ability to travel independently to meet the needs of the role, including work at the Women’s Centre, with occasional meetings at the University of Birmingham and/or other Women’s Centres.
- Commitment to undertake learning opportunities and continuing professional development.
Other Requirements:
- Proficient in the use of Microsoft Office 365
- Willingness to travel across the region
- Flexibility to work occasional evenings as required.
- Commitment to anti-racism, feminism, social justice, and abolitionist values.
- Commitment to safeguarding data integrity, confidentiality, and ethical use of information.
- Lived experience of the criminal justice system is welcomed and will not necessarily preclude appointment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?
Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.
As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.
They will be accountable for the following areas:
Strategic leadership & organisational development
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Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.
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Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.
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Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.
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Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).
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Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.
Financial strategy, planning & stewardship
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Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.
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Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.
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With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.
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Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.
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Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.
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Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.
People, culture & HR
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Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.
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Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.
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Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.
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Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.
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Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.
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Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.
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Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.
Digital, data, IT & systems
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Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.
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Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.
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Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.
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Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.
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Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.
Operations, facilities & supplier management
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Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.
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Plan for future workspace needs in line with organisational growth, culture and budget.
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Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.
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Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.
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Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.
Governance, risk & compliance
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Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.
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Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.
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Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.
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Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.
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Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.
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Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be recruiting a very unique part time role for an international development charity.
- Role Title: Digital Data Analytics Specialist
- Salary: £48,166-£49,446 Pro-rata
- Location: London-Hybrid
- Tenure: 14-28 hours Part-Time (2-4 days per week), Permanent
Digital Analytics & Optimisation Specialist
Purpose of Role:
Work collaboratively with digital colleagues to drive reach, engagement, and conversion across all digital channels. You’ll use data insights to optimise performance, manage technical tracking and tagging, and ensure compliance with privacy and consent standards. Through expert analysis and reporting, you’ll help shape evidence-based digital strategies that grow our audience and strengthen our impact.
Key Responsibilities
Tracking, Data Analysis & Insights
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Monitor and analyse website and digital campaign performance using tools such as GA4, Google Tag Manager, Google Ads, Sprout Social, and Search Console.
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Deliver clear, actionable insights and recommendations to improve site performance, user journeys, engagement, and conversion.
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Manage end-to-end tracking implementation across websites, maintaining documentation and data accuracy.
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Define and track relevant KPIs for engagement, reach, and conversion across all channels.
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Lead on cookie implementation, consent management, and compliance with online privacy standards.
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Present findings in a structured, transparent way to build organisational learning and drive continuous improvement.
Testing & Optimisation
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Support ongoing SEO and site optimisation in collaboration with developers and content teams.
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Contribute to conversion rate optimisation (CRO) initiatives to enhance campaign and site performance.
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Apply data-driven experimentation, including A/B and multivariate testing, to refine user experience and increase conversion.
Digital Marketing & Reporting
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Create and maintain dashboards and performance reports (using Power BI, Google Looker Studio, or similar tools) to make data insights accessible across teams.
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Evaluate paid and organic campaigns, providing evidence-based recommendations for improved ROI and engagement.
Collaboration & Knowledge Sharing
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Deliver training sessions for colleagues on digital metrics and analytics tools.
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Stay current with digital trends, technologies, and best practices, and share insights across teams.
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Participate actively in cross-team digital groups, contributing to a culture of shared learning and innovation.
Experience, Knowledge & Skills
Essential
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Strong commitment to the charity mission, feminist principles, and values of equality, diversity, inclusion, and anti-racism.
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Minimum 1 year of experience in a digital analytics or marketing analytics role.
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Advanced experience with Google Analytics 4 (GA4) and Google Tag Manager.
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Working knowledge of JavaScript, HTML, and CSS for implementing custom tags and managing data layers.
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Proficiency in tracking and tagging methods (events, pixels, UTM parameters).
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Experience with data visualisation tools (e.g., Power BI, Google Looker Studio).
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Strong knowledge of SEO techniques, conversion rate optimisation, and digital marketing (including PPC and Google Ads).
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Advanced Excel and statistical analysis skills.
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Understanding of cookies, consent management, and online data privacy.
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Excellent communication skills—able to translate complex data into clear, actionable insights.
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Enthusiasm, curiosity, and a proactive, can-do attitude.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The People Insights Analyst plays a critical supporting role in the development and delivery of organisational workforce reporting.
Reporting to the Senior People Insights Manager, this role is responsible for gathering, analysing, and presenting data to inform decision making and enhance organisational effectiveness.
You will take the lead on supporting our People HR Systems and defined workforce reporting.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Contribute to workforce planning and people analytics projects by managing and analysing data to identify trends, gaps, and opportunities.
- Undertake data cleaning and auditing to ensure accuracy of analysis.
- Assist in the preparation of reports, dashboards, and presentations for senior stakeholders, using tools such as excel, crystal reporting and Power BI.
- Ability to analyse internal and external benchmarking data to provide insights and recommendations on pay and benefits structures.
- Collaborate with the Senior People Insights Manager to ensure reward practices are competitive, fair, and aligned with organisational objectives.
- Support the delivery and implementation of compensation, benefits, and recognition programs.
- Maintain and enhance HR data accuracy, reporting tools, and analytics frameworks, ensuring compliance with data protection principles and wider regulatory obligations.
- Support the annual compensation review process, including data preparation, analysis, and coordination.
- Monitor market trends and legislative changes affecting compensation and benefits.
- Support ongoing development of the SelectHR system, to drive process efficiencies and data accuracy.
- Support the system superusers across the People Team to maintain the day-to-day management of the business systems and the data held within them.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Streamline processes through the adoption of digital solutions.
- Where possible implement AI technologies to automate routine tasks, enhancing overall efficiency.
- Digitise documentation processes where feasible.
Interview Date: To be confirmed.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Advert
Job Title - Senior Communications and Marketing Officer
Contract - Permanent, Full Time
Hours - 35 hours per week
Salary - £35,000 per annum
Location - Coram Campus, London WC1N 1AZ (with flexibility for hybrid working)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work. Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
The Senior Communications and Marketing Officer works across the varied functions and services of CoramBAAF including policy and practice, membership, publications, and training and events. The postholder will be involved in developing, delivering and monitoring communications tools and channels, building networks, and increasing engagement with CoramBAAF members, the children’s services sector and the wider general public.
This role will suit an enthusiastic and experienced communications and marketing professional with a passion for engaging audiences across multiple channels and experience of planning and delivering marketing activity and collateral, brand development, corporate publications, audio-visual content, targeted campaigns and digital media.
The Senior Communications and Marketing Officer is responsible for devising and delivering a programme of regular membership and customer communications using a range of tools and platforms to achieve this and to monitor effectiveness. They will plan and implement the production of high-quality marketing materials, communication tools and content (written, audio and visual) that raise awareness, drive engagement and generate take up of CoramBAAF’s member benefits and services. The postholder will maintain and develop brand assets to ensure all communications remain effective and consistent.
The role is ideal for someone who wants to build on their existing knowledge, skills and experience in a small, friendly and busy organisation. Please see the job description and person specification for full details.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 5th January 2026 at 23:59
Interview Date: Week commencing 19th January 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
To develop policy goals and recommendations in line with Women for Refugee Women’s (WRW) overarching campaigns strategy to improve the lives of women seeking asylum in the UK; to develop and deliver policy interventions such as policy briefings, evidence for parliamentary committees, responses to inquiries and consultations; to plan and carry out research projects for influencing purposes, ensuring that these are informed by and co-delivered with women in WRW’s network.
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on the Experts by Experience Employment Initiative website.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Business Partner
We are seeking to appoint a HR Business Partner to join a small but very busy HR Team, working 37.5 hours per week, the role will be home based but there will be a requirement to attend in person team meetings on a regular basis within the Preston Area.
Do you want to make a difference every day? Do you want to contribute to change & improvement to a National Organisation?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
Position: HR Business Partner
Location: Preston
Hours: Full time 37.5 hours per week. Monday to Friday 9-5
Contract: Permanent
Salary: £46,208.33 per annum
Closing Date: 9th January 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
As a HR Business Partner, you will be:
- providing generalist strategic & operational HR support across our National Organisation
- working closely with your designated areas to fully understand their HR needs & service requirements and the impact these might have on the organisation
- providing advice & support on all employee relations matters including disciplinary, grievance, absence management and TUPE
- contributing to & leading on HR projects & other business projects that impact on the wider organisation
You will need:
- Up to date knowledge of employment law & best practice HR policy and practice
- Extensive experience of providing advice on complex ER matters
- The ability to build excellent relationships quickly with key members of the Leadership Team and the wider business
- Minimum of Level 5 CIPD.
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Learning, Learning and Development, L&D, Training and Development, Learning Officer, Learning and Development Officer, L&D Officer, Training and Development Officer, HR, Human Resources, Personnel, People. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
About the role
This is a senior clinical role at Women and Girls Network (WGN), supporting the delivery and development of our Clinical Services. The postholder will ensure high-quality, survivor-centred, trauma-informed and culturally responsive therapeutic support for women and girls who have experienced violence.
Integrated within WGN’s Safeguarding Hub, the role focuses on supporting survivors with complex and high-risk needs, including those experiencing suicidality and self-injurious behaviour. The postholder will provide high-intensity clinical interventions, contribute to crisis triage and safeguarding, and support safe, integrated pathways of care across the organisation.
Job description
As the High Intensity Therapist, you will:
- Support the day-to-day delivery and development of WGN’s Clinical Services.
- Provide specialist therapeutic support to survivors at crisis point, including work around suicidality and self-harm.
- Conduct risk assessments and develop survivor-led safety plans.
- Participate in the Safeguarding Hub duty rota, providing triage, crisis response and safeguarding coordination.
- Work closely with multi-disciplinary teams to ensure holistic, trauma-informed pathways of care.
- Provide oversight and consultation on high-risk cases.
- Contribute to safeguarding processes, multi-agency working and MARACs.
- Maintain high standards of clinical governance, documentation and ethical practice.
- Support monitoring, evaluation, service improvement and staff learning.
Closing date and interviews
This vacancy closes at 9am on Monday 2 February 2026, with first stage interviews to follow in the week commencing Monday 9 February 2026.
Shortlisted candidates will be required to prepare a 10-minute presentation. Full details and guidance for this task will be provided after shortlisting.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Head of People
We are delighted to share this new and exciting opportunity for a Head of People to join a values-driven and dynamic organisation.
Position: Head of People
Location: Manchester
Salary: £48,985 per annum (pro rata to 21 hours – £29,391)
Hours: Part-time, 3 days per week (21 hours)
Contract: Permanent
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office
Closing Date: Midnight, Friday 16 January 2026
Interviews: Tuesday 27 January 2026, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.
About the role:
As Head of People, you will lead all people-related activity across the organisation, providing practical and professional HR leadership. Reporting to the Shared Services Lead, you will drive the delivery of the People Plan, ensuring people practices reflect co-operative values and support strategic goals.
This role offers the opportunity to shape organisational culture, support senior leaders and help create an inclusive, engaging workplace where people can thrive.
Key responsibilities:
HR leadership and delivery
- To lead the organisation’s HR function, managing internal HR resource and external providers where required.
- To support the CEO, Shared Services Lead and Leadership Team in developing and delivering the People Plan, ensuring practical implementation and measurable progress.
- To advise and support the Leadership Team on workforce planning, recruitment, learning and development, performance and wellbeing.
- To develop and maintain fair, transparent and financially sustainable pay, grading and reward structures aligned with organisational values.
- To prepare and present HR reports and papers to the Leadership Team, Board and Committees, including the Remuneration Committee.
- To support the Remuneration Committee with expert HR advice, including the development of appraisal processes for senior roles.
Policy, compliance and governance
- To ensure HR policies are up to date, legally compliant and aligned with co-operative values.
- To support effective HR governance, including reporting, risk management and equality impact assessments.
- To lead regular policy reviews and staff consultation, ensuring consistent and fair application across the organisation.
Organisational development and culture
- To work closely with the Shared Services Lead and Leadership Team to foster a positive, collaborative and values-led culture.
- To coordinate and deliver learning and development programmes that build organisational capability.
- To support internal communications and engagement activity that strengthens trust and collaboration.
Employee relations and HR operations
- To line manage the HR Coordinator, ensuring delivery against organisational priorities.
- To provide professional HR advice to managers on employee relations, recruitment and performance matters, seeking legal advice where appropriate.
- To maintain constructive relationships with recognised trade unions, ensuring effective consultation.
- To oversee recruitment, onboarding and exit processes, ensuring a positive and inclusive employee experience.
- To ensure accurate HR records are maintained and confidential information is handled appropriately.
About you:
To be successful in this role, you will be passionate about people, values-driven leadership, and creating inclusive and supportive workplaces.
You will bring:
- A Level 7 CIPD qualification or equivalent experience
- Proven experience as an HR Manager or similar senior HR role, ideally within a values-led or membership organisation
- Strong knowledge of UK employment law and HR best practice
- Experience developing and delivering people strategies that support organisational growth
- Excellent communication and influencing skills
- The ability to manage sensitive issues with professionalism and discretion
About the organisation:
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Head of HR, HR Manager, People and Culture Lead, Senior HR Business Partner, Director of People, or HR Lead.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you ready to shape the future of workplace culture?
As a Human Resources Advisor, you’ll be at the heart of creating fair, consistent, and supportive people practices across the Motor Neurone Disease (MND) Association. This is your chance to influence how colleagues experience work every day, guiding managers with expert advice and helping employees feel valued. Based in Northampton with hybrid working, this 12-month Fixed Term Contract offers variety, responsibility, and the opportunity to make a meaningful difference across the organisation.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office minimum 1 day per week.
Key Responsibilities:
- Responsible for employee relations casework including managing disciplinary, grievance, performance, and absence matters.
- Escalate complex or high-risk cases to HR Business Partners when required.
- Provide expert ER support during organisational change and transformation activities.
- Design and embed a clear and robust case management framework with reporting and SLA tracking.
- Monitor and update HR policies to ensure compliance with legislation and organisational priorities.
- Advise and empower managers with practical guidance on employee relations and policy application.
- Collaborate across the HR team, maintaining strong links with payroll, recruitment, and other internal partners.
- Support the Head of HR with reporting, risk mitigation, and delivery of key ER and policy initiatives.
About You:
- Proven experience managing a wide range of employee relations casework, including disciplinary, grievance, performance, and absence management.
- Strong understanding of UK employment law and its application in ER cases.
- Skilled in developing and implementing HR policies and procedures.
- Excellent communication skills, able to influence and engage at all levels.
- Strong organisational and problem-solving abilities with attention to detail.
- Confident in managing conflict and resolving issues with fairness and empathy.
- Professional and discreet in handling sensitive and confidential information.
- CIPD Level 5 qualification (desirable)
- Experience in supporting restructures, reorganisations, and other change management activities (desirable)
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you’re ready to bring your expertise to a role where your contribution truly matters, join us as a Human Resources Advisor and help us build a supportive and inclusive future together.
The client requests no contact from agencies or media sales.
Purpose
As a key member of our Senior Leadership Team, reporting directly to the CEO, you’ll drive innovation and oversee the delivery of high quality services that empower students to thrive. You will lead the membership facing services and staff including the Advice Service, Opportunities team and Student Voice team.
Key Responsibilities
- Lead the strategic development of our membership facing services (Advice Service, Opportunities ad Student Voice).
- Operationally manage team leaders and staff fostering a culture of collaboration, inclusion and proactivity.
- Utilise data, research and feedback to identify student trends and introduce new interventions and initiatives.
- Oversee democratic processes, representation structures, and feedback mechanisms to amplify student perspectives and drive positive change.
- Developed policies and processes to enhance services and oversee an operational budget for the membership services.
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
The Head of Fundraising is responsible for leading our fundraising strategy and delivery. This role is key to securing resources that enable us to drive system change in the financial sector.
A typical week will see you:
- Leading fundraising across ShareAction, ensuring conversations are being had by the right colleagues, with the right funders, at the right times.
- Guiding prospecting and leading the creation of compelling funding bids for multi-year, high-value projects.
- Delivering exceptional donor relationship management, including timely reports and strategic engagement.
- Overseeing the growth of our major donors programme, building a committed donor base of Ultra High and High Net Worth individuals.
- Supporting and developing a high-performing fundraising team.
You’ll regularly engage with senior leaders, trustees and external stakeholders, forming strong relationships and using your expertise to secure funding that drives impact across our campaigns and projects.
What you’ll bring to the team
We want to hear from you if you:
- Have experience devising and delivering fundraising strategies across multiple geographies (UK, EU, US) from trusts and foundations.
- Can develop powerful cases for support and significant bid/application-writing experience for multi-year, six- and seven-figure projects and programmes.
- Are skilled at managing donor relationships and supporting a high-performing fundraising team.
- Possess strong communication skills and thrive under pressure.
- Understand charity law and best practice in fundraising.
Desirable:
- Knowledge of statutory fundraising in the UK/EU and US philanthropy.
- Experience fundraising for systems-change charities.
- Familiarity with capital markets or legacy fundraising.
We have a formal hybrid working policy in place. As this role involves meetings with London-based stakeholders, you’ll need to attend the office or meetings on average six times a month or more.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension invested with NEST and their green funds.
- A health care plan with Bupa.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- Death in service cover of 3x salary.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday, 19th January 2026.
First interviews: On the mornings of Wednesday, 28th and Thursday, 29th January 2026 (online).
Second interviews: On the morning of Wednesday, 4th February 2026 (in person at our London office).
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Salary £60,000 – £63,000 per annum- subject to skills and experience
Hours of work 37.5 hours a week over five days
Base Hybrid working for the foreseeable future, with regular attendance to the office at least 2 days a week, at various locations in north London: Pears Building, Royal Free Hospital, Barnet Hospital or Chase Farm Hospital
Why Join Us?
This is an exciting opportunity to lead impactful charity services that directly benefit RFL, its patients and staff. As the head of patient support, you will have the chance to shape the future of these services and lead a passionate team working towards a shared goal. If you are a strategic thinker with a passion for improving the experiences of our key stakeholders and making a difference, we would love to hear from you.
The role
The head of patient support will report to the director of services and innovation.
As the head of patient support, you will be responsible for overseeing the delivery and development of all services provided by the charity directly to patients. You will ensure the charity’s services programmes and initiatives are aligned with its strategic objectives, deliver high-impact results, and meet the needs of patients, healthcare professionals, and the Royal Free London NHS Foundation Trust (RFL) across all its hospitals and satellite sites. You will play a vital role in driving continuous improvement across the services and creating valuable relationships with key stakeholders across RFL.
The role sits in the services team, which is structured as follows:
The department is led by the director of services and innovation and sits within a unique ‘double directorate’ which unites services with the engagement and communications department. The head of patient support reports to the director of services and innovation. The head of patient support line manages five members of staff: three volunteer managers, the support hub manager/lead and the complementary therapy service manager/lead who manage teams of varying sizes.
The team
The aim of the services department is to directly support the staff and patients of the Royal Free London Trust through providing direct services which enhance their experience. The department is responsible for providing complementary therapy for staff and patients, the support hub information and support centre, and a volunteering team supporting over 500 active volunteers.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Friday 9 January 2026, 12 noon.
Interview date: Tuesday 20 January 2026
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
