Programme and policy manager jobs

Immigration Caseworker

We are seeking a motivated Immigration Caseworker to train to IAA Level 2 and provide high quality advice to people experiencing immigration issues.

Position: Immigration Caseworker
Salary: £27,089 to £28,783 per annum, dependent on experience
Location: Bournemouth, Christchurch and Poole
Hours: Full time, 37 hours per week
Contract: Fixed term, 12 months
Closing Date: Monday 2 March 2026, 9am

About the Role

This role has been created as part of a funded project to train two Immigration Caseworkers to IAA Level 2 and expand local immigration advice provision. Immigration advice is regulated and highly complex, so you will follow a structured training programme while managing an independent caseload with support from a specialist team.

Key responsibilities include:

• Working towards an agreed IAA qualification level with a personalised training plan
• Keeping accurate training and supervision records in line with regulatory requirements
• Providing face to face and remote immigration advice to local residents
• Managing a caseload and preparing applications, letters and supporting documentation
• Liaising with statutory and non statutory bodies on behalf of clients
• Maintaining clear, compliant and confidential case records
• Supporting colleagues with immigration related queries
• Keeping up to date with immigration law, policy and best practice
• Contributing to service development, reporting and quality assurance
• Representing the service at relevant meetings and with partner agencies

About You

You do not need previous experience as an Immigration Caseworker, but you must be able to demonstrate the potential to work in a regulated advice environment.

Essential skills and experience include:

• High level of written and spoken English
• Strong writing skills for reports, letters and submissions
• Ability to manage multiple tasks with excellent attention to detail
• Experience of working with vulnerable people in a sensitive and professional way
• Confidence using IT systems for case recording and document production
• Ability to follow procedures and maintain high standards
• Strong interpersonal and communication skills
• Commitment to equality, diversity and inclusive services

Applications are welcomed from people with lived experience of migration.

About the Organisation

The organisation provides free, independent and confidential advice to thousands of people each year across Bournemouth, Christchurch and Poole. Services include welfare, benefits, debt and specialist projects such as immigration and hate crime support. The organisation works locally while being part of a national advice network, using evidence from client work to improve services and influence change.

In Return

• Ongoing training and development
• Generous annual leave
• Access to online health and wellbeing resources
• Employee Assistance Programme
• Employer pension contributions
• Life leave policy, including an extra day’s leave for your birthday

Other roles you may have experience of could include: Immigration Adviser, Caseworker, Advice Worker, Support Worker, Welfare Adviser, Legal Support Officer, Client Adviser, Project Worker, #INDNFP

If you are organised, motivated and keen to build a career in immigration advice while supporting people at a critical time in their lives, this could be a great next step.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Position: Systems Security Lead
Hours: Full-time (35 hours a week)
Contract: 6 months fixed term contract
Location: Office-based in London with flexibility to work remotely
Salary: £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Professional/Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The role purpose is to be responsible for and lead our system security efforts. The MS Society has heavily invested in technology in the past few years. The more technology we use, the broader the exposure to malicious attacks and actors intent on hacking our systems and stealing data. Data and System security now figure in the Society’s risk registers.

The successful candidate will be responsible for developing and implementing comprehensive security strategies to protect our organisation's IT infrastructure, data, and systems from threats. This role requires a deep understanding of cybersecurity principles, advanced threat detection, incident response, and regulatory compliance.

Please note this is a fixed term contract for 6 months.

Closing date for applications: 9:00am on Friday 13th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

One Strong Voice Lived Experience Coordinator

Contract: Fixed Term 12 months

Hours: 35 per week

Location: London/hybrid

Starting salary:  £31,387 per annum

Closing date: Sunday 22nd of February

Expected date of interviews: Wednesday 4th of March 2026

Job ref:

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for a Lived Experience Coordinator for One Strong Voice.

Would you like to join our award-winning organisation?

About the role

The One Strong Voice Lived Experience Coordinator will coordinate the work of the OSV network, supporting and mobilising members with lived experience of the UK asylum and immigration system to lead and engage in campaigns and activities. The postholder will work closely with the Asylum Reform Initiative Deputy Director to facilitate the implementation of the OSV vision and strategies which strengthen Lived Experience leadership across the refugee and migrant sector. The post holder facilitates engagement of OSV members and, when required, may need to represent OSV in external stakeholder forums.

About you

You will have lived experience of the asylum and migration system, together with knowledge of huma rights and issues affecting refugees, people seeking asylum and migrants in the UK.  You will have excellent organisational and inter personal skills to enable you to coordinate workshops and events, some of these will be in the evening.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,387 - £36,409

To view the Job Description and Person Specification, please kindly find the attached file. 

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced  DBS disclosure, as well as a need for full employment history and up to date employment references.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Salary: £20,420 pro-rata (£27,227 FTE)

Hours of Work: 30 hours per week (working 1 weekend out of 4)

Location: Leicester city centre - Dispersed properties

Benefits: 33 days of annual leave, including bank holidays (pro-rata), Birthday leave, Service leave (pro-rata), Pension and Health Cash Plan, Company Sick Pay, Free on-site Gym access, Menopause Welfare leave, complimentary Y Theatre tickets and Blue Light discount card eligibility.

Why this role exists

At YMCA Leicestershire, we believe that having a safe place to live can change a life, but only when its paired with kindness, trust and the right support.

Many of the young people we work with have experienced homelessness, instability, trauma or displacement. Some are finding independence for the first time, others are re-building their confidence and sense of security.

The Housing Officer role exists to ensure young people are never doing that alone.

As a Housing Officer at YMCA Leicestershire, you’ll play a vital part in creating homes that feel safe, respectful and empowering, while helping young people move forward at their own pace.

About the Housing Officer role

As a Housing Officer, you’ll support young people living in our Move-On and Unaccompanied Asylum-Seeking Children (UASC) accommodation. The Housing Officer role combines practical housing management with relationship-based support.  

This isn’t about fixing people. It’s about noticing strengths, building confidence and offering steady, practical support when it matters most.

Key duties of the Housing Officer role

You’ll focus on the core responsibilities below (full details are available in the job description)

• Supporting young people to settle into their homes
• Providing structured housing-related support (including more intensive support within the UASC provision)
• Managing housing responsibilities such as rent, behaviour, property standards and safeguarding
• Supporting access to education, training, employment and wider services
• Building trusting relationships while maintaining clear professional boundaries
•  closely with colleagues and partner agencies to achieve positive outcomes

You will be part of a supportive Housing Officer team where reflection, supervision and wellbeing are built into how we work, not as an afterthought.

An enhanced DBS check is required as part of our safer recruitment process.

About you

You don’t need to have all the answers, but you do need to care.

You’ll be a Housing Officer who:

• Treats people with dignity and respect
• Understands that behaviour often comes from experience
• Can be warm and human while holding clear professional boundaries
• Stays calm when things feel difficult

You may already be working as Housing Officer, Support Worker, Youth Worker or in a people-focused role, or you may be ready to take the next step into a Housing Officer position.  

You’ll bring:

• Experience supporting young people or adults in a people focussed role
• A Level 3 qualification in Housing, Youth & Community, Social Work, Coaching or a related field (or a willingness to work towards this)
• Confidence working alongside other professionals and agencies
• Emotional resilience, flexibility and good judgement
• A full driving licence, access to a vehicle and business insurance

Why work for YMCA Leicestershire as a Housing Officer?

Because people matter here, including the people who work here.

We are a values-led charity supporting young people aged 16-25 through housing, care, wellbeing, sport and culture (including the Y Theatre, Leicester’s oldest theatre).

People chose to work here because:

• You are trusted to do meaningful work,
•  Kindness and professionalism go hand in hand,
• Your development and wellbeing are genuinely supported,
• You can see the difference you make every single day.

Our vision is simple: every young person deserves a safe place to call home and the support to create lasting change.

Safeguarding

YMCA Leicestershire is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to act in line with our safeguarding policies and procedures.

Equality, Diversity & Inclusion

We want our workforce to reflect the communities we serve. We welcome applicants from people of all backgrounds and identities, and we’re especially keen to hear from those under-represented in the charity and housing sectors. If you need adjustments at any stage of the recruitment process, just tell us, we will do our best to support you.

GDPR

Applicants’ personal data will be handled in accordance with YMCA Leicestershire’s Data Protection and Privacy Policy.

Role Identifiers

#HousingOfficer #HousingSupport #YouthHousing #SupportedHousing #CharityJobs #ValuesLedWork #HousingCareers #YMCAjobs

Strategic Development & Growth Lead

Autistic Parents UK (APUK)
Part-time – 12 hours per week | Remote (UK-based) | Fixed-term (3 years) 

Autistic Parents UK (APUK) is a national Disabled People’s Organisation led by and for autistic parents. We are entering an exciting new phase of development and are looking for a Strategic Development & Growth Lead to help shape and strengthen our future.

This is a senior, strategic role within a small but ambitious charity. Working closely with our Board of Trustees and Services Lead, you will drive organisational growth, secure sustainable funding, and build partnerships that expand our reach and impact. You will play a key role in ensuring APUK continues to support autistic parents  across the UK while remaining firmly rooted in autistic-led, neuro-affirming values.

About the Role

You will lead on developing and delivering APUK’s organisational strategy, identifying opportunities for sustainable growth, and strengthening systems and infrastructure. A key focus of the role will be developing and implementing income generation strategies, including securing grants, building partnerships, and exploring new funding opportunities such as training and commissioned services.

You will also oversee marketing and communications strategy, helping raise APUK’s profile and engagement with communities, partners, and stakeholders. Alongside this, you will support internal development, including governance, monitoring and evaluation systems, and supporting the charity’s expansion as it grows.
The role is subject to a basic DBS check. 

About You

We are looking for someone with strong experience in strategic development, organisational growth, or income generation within the charity or not-for-profit sector. You will be a confident communicator with a proven track record of securing funding, building partnerships, and delivering strategic initiatives.

You will understand and be committed to Disabled People’s Organisation principles, neurodiversity, and the social model of disability. 

You will be comfortable working collaboratively in a remote, values-led organisation and able to manage priorities strategically within a part-time role.

Why Join Us?

APUK offers a supportive, autistic-led working environment with flexible working arrangements and opportunities for professional development. This is a unique opportunity to play a central role in shaping the future of a growing national organisation and making a direct difference to autistic parents and their families.

We are committed to inclusive recruitment and particularly welcome applications from autistic, neurodivergent and disabled people, individuals from racially minoritised communities, and LGBTQ+ applicants. We are happy to make reasonable adjustments throughout the recruitment process.

 

Digital Officer

We are seeking a creative and driven Digital Officer to grow brand awareness and supporter engagement for an international environmental charity working to protect rainforests and support local communities.

Position: Digital Officer
Salary: £32,000 per annum
Location: Remote (UK) with quarterly travel to Cornwall for team meetings
Hours: Full time
Contract: Permanent
Closing Date: Monday 23rd February

About the Role

This role sits within the Marketing and Communications team and plays a key part in delivering the organisation’s digital marketing strategy. You will work across social media, website, email and digital campaigns, helping to create engaging content that inspires people to take action.

Working closely with the Marketing and Communications Manager, you will help increase reach, engagement and supporter growth across all digital platforms.

Key responsibilities include:

• Supporting delivery of the digital marketing strategy and KPIs
• Monitoring digital trends and identifying new opportunities
• Creating engaging content for social media, website, email and campaigns
• Producing visual assets and short form video content
• Leading on organic social media content and community management
• Supporting planning and content for paid digital campaigns
• Managing and updating website content using a CMS
• Supporting website optimisation including SEO, accessibility and user journeys
• Writing, building and scheduling email campaigns
• Creating marketing automations where appropriate
• Monitoring performance across digital channels and producing reports
• Making data led recommendations for improvement and testing new approaches

About You

You will be creative, analytical and passionate about digital communications.

You will have:

• Experience managing digital channels across social, web and email
• Experience creating content using tools such as Canva or similar
• Strong copywriting skills for different digital formats
• Experience using CMS platforms, particularly WordPress
• Experience using email marketing systems
• Confidence using analytics tools and interpreting performance data
• Strong communication skills and ability to work collaboratively
• Excellent time and task management skills
• A commitment to equity, diversity and inclusion
• Fluency in written and spoken English
• A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity

It would be great (but not essential) if you also have:

• Spanish language skills
• Experience working in environmental, climate or international development sectors

Benefits

• Flexible working with opportunities to work remotely and from the office
• Employee Assistance Programme with 24/7 wellbeing support
• Learning and development budget and access to training
• Generous annual leave and enhanced family leave policies
• Paid time off for volunteering and payroll giving scheme
• Supportive, inclusive and values driven working culture

About the Organisation

This organisation works in partnership with Indigenous and local communities to protect rainforests and strengthen resilience against environmental threats. Their work combines local leadership with data and funding to create lasting impact.

They are committed to equality, diversity and inclusion and operate strong safeguarding practices across their work.

Other roles you may have experience of could include: Digital Marketing Officer, Content Officer, Communications Officer, Social Media Officer, Marketing Executive, Digital Communications Officer, Campaigns Officer.  #INDNFP

If this role sounds like a good match for your skills and values, we would love to hear from you!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ABOUT THE ROLE

Start Network has an exciting opening for an Events Support Officer. This a great opportunity for a motivated person who has experience in event organisation and wishes to further their career in a friendly and dynamic environment.  The successful candidate must be available to start in March 2026.

Working with different teams in Start Network, the successful candidate will have a key role in helping to deliver flagship events such as the Annual Assembly which will take place overseas in October.  The Events Support Officer will provide administrative and logistical support to events teams for their respective events and be comfortable working in a matrix management arrangement.

This job is varied and fast-paced a lot of the time and will include duties ranging from dealing with venues to booking flights and arranging catering.  In addition, the Events Support Officer will, from time to time, undertake administrative duties related to staff travel and other needs that may arise within the Operations team. 

The Events Support Officer may have to work evenings and weekends on occasion and must be prepared to travel within the UK and abroad at required times.

WHAT IS START NETWORK?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

OUR VALUES

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.

OUR OFFER TO YOU

• Being a part of a network involved in bringing change to the humanitarian sector.
• Hybrid working with options to work from home and remotely to support your work/life balance
• Employee Assistance Programme through Smart Health (depends on the country based)
• Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
• 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based)

INFORMATION FOR CANDIDATES

Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.

Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile. 

This role is UK-based and requires regular attendance at the Start Network office in London.Candidates must already possess the right to work in the UK and be able to fulfil the terms of the role. 

APPLICATION 

We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind-reviewed to reduce bias.

Closing date: 09.00, Wednesday 18 February 2026

We reserve the right to close this vacancy early if we receive a high number of applications and will review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.

Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website. 

· SPACE was founded in 2014 by parents of children with additional needs in response to the lack of appropriate play resources and support locally.

·        Our centre includes a large fully accessible play frame and soft play area, interactive sensory room, a versatile activity room and a changing space.

· Our services include family play sessions, parent / carer support and training, sibling group, lending library, counselling, after school activity clubs and birthday parties.

· Our mission is to relieve isolation experienced by children with additional needs and their families by providing fully accessible support and facilities. Our centre, members, volunteers and colleagues provide the momentum that helps us affect change.

We’re now looking for our new Chief Executive Officer who will help lead us on our continued journey…

About You:

· Are you passionate about making a real difference in the lives of children with additional needs and their families?

· Can you combine strategic leadership with a practical hands‑on approach?

· Do you have significant experience within a charity, public sector, or values driven organisation?

· Do you have a strong understanding of charity governance, assurance and risk?

· Are you a strategic thinker with the ability to translate vision into clear plans and measurable outcomes

· Do you have strong leadership and influencing skills, with the ability to bring people with you through change

· Can you demonstrate a clear commitment to SPACE’s values, ethos, and social purpose

If you think you’ve got what we are looking for, we’d love to hear from you.

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices across South Devon, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based with requiring travel to GP practices and for multi-agency meetings and other deliverables. Occasional travel to the FearFree office in Exeter and other locations will also be required.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Operations Coordinator

We are seeking an organised and reliable Operations Coordinator to support people processes, systems and day to day operations within an international environmental charity working to protect rainforests and support local communities.

Position: Operations Coordinator
Salary: £28,000 per annum
Location: Hybrid, Cornwall (3 days office based, 2 days home based)
Hours: Full time
Contract: Permanent
Closing Date: Monday 23rd February

About the Role

This role plays a key part in keeping the organisation running smoothly behind the scenes. Working closely with the Head of People and Operations, you will provide practical administrative and coordination support across HR, IT systems, tools and office management.

The role offers variety and the opportunity to grow over time, with scope to take on more responsibility as your experience develops.

Key responsibilities include:

• Supporting HR administration including onboarding and offboarding
• Maintaining HR systems and employee records
• Managing HR inbox queries and supporting recruitment administration
• Coordinating IT access, equipment and digital tools for staff
• Acting as internal administrator for systems such as Google Workspace and Slack
• Supporting office management, suppliers and subscriptions
• Acting as a first point of contact for operational queries
• Maintaining internal policies, guidance and documentation
• Supporting risk, compliance and incident recording
• Identifying opportunities to improve systems and ways of working

About You

You will be organised, dependable and enjoy helping others work effectively.

You will have:

• Experience in an administrative or coordination role
• Strong attention to detail and ability to manage multiple tasks
• Confidence using digital systems and learning new tools
• Clear communication skills and a collaborative approach
• Good judgement when handling queries and knowing when to escalate
• A strong commitment to equity, diversity, inclusion and safeguarding
• Fluency in written and spoken English
• A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity

It would be great (but not essential) if you also have:

• Experience in operations, HR or office support
• Experience working in a charity or values led organisation

About the Organisation

This organisation works internationally to protect rainforests and support Indigenous and local communities. Their approach is rooted in partnership, trust and local leadership, helping communities build resilience against the drivers of environmental destruction.

They are committed to equality, diversity and inclusion and operate robust safeguarding practices across their work.

Benefits

• Flexible working with opportunities to work from home and from the office
• Employee Assistance Programme providing 24/7 wellbeing support
• Learning and development budget and access to training
• Generous annual leave and enhanced family leave policies
• Paid time off for volunteering and payroll giving scheme
• Supportive and inclusive working culture

Other roles you may have experience of could include: Operations Assistant, HR Administrator, Office Manager, People Coordinator, Business Support Officer, Operations Officer, Executive Assistant, Administrative Coordinator. #INDNFP

If this role sounds like a good match for your skills and values, we would love to hear from you!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Housing Income Officer

We are looking for a Housing Income Officer to join an Income Management Team, this is an exciting opportunity to play a key role in supporting residents, reducing arrears and maximising income.

Position: Housing Income Officer
Location: Stratford, London or Trafford, Manchester with hybrid working (20 to 40% office based)
Salary: £32,881 per annum (London weighted) or £28,886 per annum (Regional)
Hours: Full time, 35 hours per week
Contract: Permanent and Fixed Term (up to 9 months)
Closing Date: 15 February 2026
Interviews: Week commencing 23 February 2026
Start Date: 30 March 2026

The Role

This role is about ownership, resilience and impact. You will manage a portfolio of customer accounts, working proactively to reduce arrears, prevent bad debt and support residents to sustain their tenancies.

You will be at the heart of a fast paced, customer focused service, speaking with residents daily, negotiating repayment plans and making confident decisions to move cases forward. Where necessary, you will play an active role in preparing and referring cases for court and attending hearings.

You will:

• Manage your own portfolio of accounts, reducing arrears and minimising bad debt
• Negotiate and agree repayment plans in line with policies and pre court protocols
• Support residents to maximise income, including signposting to welfare, employment and money advice services
• Take appropriate action to recover debt, including serving notices and preparing court applications
• Handle inbound and outbound calls in a high volume environment
• Attend court hearings when required

About You

We are seeking a confident, resilient and customer focused professional who can balance income recovery with meaningful resident support.

You will bring:

• Proven experience in customer service in a fast paced and challenging environment
• Excellent listening, influencing and negotiation skills
• The ability to remain calm in difficult conversations
• Strong organisational skills and the ability to prioritise workloads
• Confidence in making sound, independent decisions
• Experience in arrears management, debt recovery or income collection (desirable)
• An understanding of welfare benefits and their impact on residents (desirable)

Benefits Include

• Excellent pension plan with up to 6% double contribution
• 28 days annual leave plus bank holidays, rising to 31 days with service
• Westfield Health Cash Plan
• Non contributory life assurance
• Up to 21 hours volunteering paid days
• Lifestyle benefits and Employee Assistance Programme
• And many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

About the Organisation

One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.

People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to building an inclusive workplace where everyone feels welcome.

Other roles you may have experience of could include: Income Officer, Arrears Officer, Customer Account Lead, Rent Officer, Debt Recovery Officer, Housing Officer, Revenue Officer, Financial Inclusion Officer

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start Date: February 2026

About Us
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.

Role Overview
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

Requirements

• Alignment with Baca’s values and mission. Ability to respond to change and work as part of a diverse team.
• Self-motivated, proactive, and able to take initiative.
• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
• Relevant training or willingness to complete essential training within the first year.
• Experience working with young people, especially in cross-cultural settings.
• Excellent communication, organizational, and ICT skills.
• Driving licence and access to a car.
• Enhanced DBS check required.

Personal Attributes

• Approachable, reliable, and a strong team worker.
• Supportive, responsible, and personable.
• Flexible and able to work occasional evenings and weekends.

Holidays And Benefits

• 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
• Pension scheme
• Health & Wellbeing programme
• Free parking
• Casual dress

How To Apply
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.

The Bishop of Gloucester, The Rt Revd Rachel Treweek, is seeking a highly organised, discreet and proactive Personal Assistant to support a busy episcopal ministry and the smooth day-to-day running of the Bishop’s Office.

Working as part of a small, welcoming team (alongside the Chaplain and Administrative Assistant), you will manager her diary, provide excellent administrative support, handle a wide range of enquiries and correspondence, and help coordinate meetings and specific events. You will bring strong discernment, a systematic approach, exceptional confidentiality, and the ability to remain calm and professional at all times, along with a positive attitude and sense of humour.

We expect that those who support the ministry of the Bishop of Gloucester are sympathetic to the Diocese’s mission to share the transforming Gospel of Jesus Christ, so people may know life in all its fullness.

We do this by supporting, enabling and equipping the Church of England in and around Gloucestershire.

Recruitment information.

The closing date for applications is Monday 16 February at 9.00am. Shortlisted Candidates will need to be available for interview on
Friday 27 February

The Diocese of Gloucester is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
This post is subject to the usual Church of England required safer recruitment and DBS checking processes.

The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA.  We are entirely funded through voluntary income. Most of our supporters are already familiar with our cause and need guidance and empathetic stewardship to maximise their fundraising in memory or in support of their loved ones.  

Can you help?  We are looking for a caring, friendly and innovative Fundraising Officer who will be the first point of contact for our donor base and can cultivate long term relationships with them.

Reporting to our Senior Fundraising Engagement Officer this role would be ideal if you:

• Have experience of supporter care and stewardship in the voluntary sector
• Have experience in compassionate communicating (written and verbal)
• Are looking for your next step on the ladder and want to learn about the complete supporter journey in a dynamic, friendly and growing charity.
• Are looking for a chance to use your creativity and enthusiasm to develop initiatives allowing a good degree of autonomy.

With plenty of scope for personal development through on-the-job learning opportunities as well as more formalised training and development, this role provides a unique opportunity to harness the power of fund and awareness raising to support more people with MSA.

Additional benefits: 33 days annual leave entitlement (inc bank holidays), TOIL provided for out of office hours, free eye check-up, free tea and coffee!  

We are a small friendly team at our London office so we are looking for a person who can fit in well and be prepared to go the extra mile.

The role requires some occasional travelling around the UK to our various fundraising events and Support Groups, but own transportation is not needed.

Closing date: 28th February, however shortlisting and interviewing will be done on a rolling basis. If you have not heard from us within one week of the closing date please assume that unfortunately you have not been successful. Interviews will be online in the first instance.