Senior communication officer jobs in London, greater london

Healthwatch Brent, Westminster and RBKC

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.

Healthwatch’s remit covers all publicly funded health and social care services for adults and children.

Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date,  planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.

About the role

Are you an accomplished Health and Social care manager looking for a new exciting challenge?  Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS?  The Healthwatch senior manager role is for you.

As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.

Key responsibilities

• To Provide strategic management for effective, inclusive and high quality local Healthwatch.
• Supporting the 3 advisory boards to be at their most effective during this period.
• Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
• Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
• Line management of HW managers in each borough.
• Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
• Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
• Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
• Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
• Develop effective partnerships with key staff in health and social care services.
• Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
• Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
• Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
• Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
• Ensure that lived experience and service user involvement is embedded in all evaluation.
• Provide reports to key stakeholders, including The Advocacy Project Trustees,  Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
• dentify funding opportunities and work with The Head of Business Development to support funding bids.
• Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
• Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.

General responsibilities

• Participate in team meetings, training and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

• Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
• Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
• Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
• Experience of managing through periods of change and uncertainty
• Experience working with diverse communities and tackling discrimination and inequality.
• Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
• Significant leadership or line Management experience including managing, developing and motivating a staff team.
• Experience in contract management and compliance.
• Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.  
• Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
• Experience managing a budget.
• Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
• Willingness to attend further training as appropriate and to adopt new procedures.
• Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

• Experience working with volunteer boards and high caliber volunteers.
• Evidence of ongoing personal development and training related to the role.
• Detailed knowledge of NHS systems
• Understanding the public health challenges in Westminster, RBKC, and Brent.
• Experience working with senior managers in public sector bodies.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

Job Title: Communications Manager

Location: Hybrid UK based with travel to London Office once a month. 

Reports to: Head of Fundraising and Communications

Salary: £40,000

Who we are.

Chance for Childhood has a vision of a world in which every childhood is filled with safety, belonging and play. We fight for children across Africa to lead independent lives through urgent action in education, health and economic resilience.

We work in four African countries (Ghana, the DRC, Rwanda, and Uganda) and we are carving out a niche as experts in inclusive education and safe spaces for children in vulnerable situations.

In 2022, we launched the #OverExposed campaign to advocate for ethical imagery and storytelling in the fundraising and marketing materials of international development charities. In 2025, the campaign is still going strong and providing opportunities to keep this important topic on the agenda in the development sector.

Your role.

As the Communications Manager, you will play a key role in shaping and delivering the charity’s communications strategy to raise awareness, increase engagement, and grow support for our vital work. You will manage all external communications across multiple platforms, including social media, website, email marketing, and events, ensuring a consistent and compelling brand voice. You will work closely with the Individual Giving Manager and Fundraising Officer to drive impactful campaigns. Additionally, you will play an essential role in promoting and protecting the charity's brand.

Note on AI applications.

AI is a useful tool but please be aware that it can be reasonably easy to spot when an applicant has copied and pasted directly from ChatGPT. In this role you will not be discouraged from using AI, but you will be expected to write creatively, persuasively and to a high standard yourself. Please use your application as an opportunity to show us that you can do this!

Duties:  

1. Social Media and Content Creation:

• Plan, write, and schedule content for all social media platforms (Facebook, Instagram, LinkedIn, TikTok), ensuring timely and engaging posts.
• Manage and monitor social media engagement, responding to comments and messages.
• Develop and implement a strategy for growing social media followers and increasing engagement.
• Create high-quality multimedia content (stories, infographics, videos) to support campaigns and events.

2. Website and Email Marketing:

• Oversee and manage content updates on the charity’s website, ensuring it is up-to-date, user-friendly, and SEO optimised.
• Write compelling blog posts, news stories, and case studies for the website.
• Work with the Individual Giving Manager to develop and manage email marketing campaigns, including newsletters, donor updates, and appeals, to drive engagement and donations.
• Use analytics tools to track and report on the performance of email and web campaigns, optimising content for better results.

3. Campaigns, Advocacy and Events:

• Collaborate with the Individual Giving Manager and Fundraising Officer to develop and execute communications strategies for fundraising campaigns and events.
• Support the promotion of Challenge Events through creative content and social media.
• Create campaign materials and event collateral, ensuring alignment with the charity’s brand.
• Advocate for ethical storytelling practices by leading our #OverExposed campaign aimed at other charities in the sector

4. Brand Management:

• Ensure all communications align with the charity’s brand guidelines and tone of voice.
• Act as a brand guardian, ensuring consistency across all marketing channels and materials.
• Work with external designers, photographers, and agencies as needed to produce high-quality branded materials.

5. Team Collaboration:

• Provide guidance, support, and feedback to enhance the confidence of local project teams to produce quality communications, in alignment with Chance for Childhood’s shifting power approach and broader 2030 strategy.
• Work with programme staff to gather key project updates and ensure a steady stream of impactful stories from our work to be used in fundraising and communications materials
• Collaborate with other teams across the organisation to support cross-functional projects and activities.
• Coordinate internal stakeholders including programmes, finance, fundraising and Trustees to oversee the writing, design and publication of the Annual Report

6. Monitoring and Evaluation:

• Regularly track and analyse communications and marketing metrics across all platforms, adjusting strategies based on performance.
• Provide reports on social media, website, and campaign performance to senior leadership.

Person Specification:

• Committed to the values of Chance for Childhood, including ethical storytelling and shifting power to local communities
• Motivated by working towards a wide range of positive outcomes for children in vulnerable situations, including facilitating access to physiotherapy and rehabilitation for children with disabilities, educational opportunities for displaced and conflict-affected children, and developing sustainable livelihoods for families in poverty
• Proven experience in a communications role, ideally in the charity or nonprofit sector.
• Strong copywriting skills with the ability to create engaging content across multiple platforms.
• Experience managing social media platforms, scheduling content, and growing engagement.
• Knowledge of website content management systems (WordPress) and SEO principles.
• Experience with email marketing platforms (e.g., Mailchimp) 
• Excellent organisational skills, with the ability to manage multiple projects and deadlines.
• Experience working on brand management and promotional campaigns.
• Strong interpersonal skills, with the ability to work collaboratively and manage a remote team member.

Desirable:

• Experience working with international teams and understanding of crosscultural communication.
• Basic design skills (e.g., Canva,) for content creation.
• Knowledge of Google Analytics and social media management tools (e.g. Buffer).

What We Offer:

• Flexible working arrangements.
• Opportunities for professional development and international travel.
• Being part of a passionate and committed team working to make a difference for vulnerable children.

How to Apply:

To apply, please send the following documents:

1. Your CV
2. A covering letter of no longer than 2-pages illustrating how your skills and experience make you the right person for the role

Timeline

Deadline for applications: Sunday 5th April 

Recruitment timeline:

Thursday 8th and Friday 9th April: First interviews (online)

Wednesday 15th April: In-person interviews (Old Street, London)

An offer will be made shortly thereafter.

Chance for Childhood is committed to creating an inclusive working environment, promoting and providing equal opportunities in employment. 

We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBT+ and from different socio-economic and educational backgrounds, as these are underrepresented at Chance for Childhood.

Candidates must have the right to work in the UK. A Police criminal record check will be required for this post, as part of Chance for Childhood's commitment to child protection, as outlined in our Safeguarding and PSEA Policy, which all staff are required to sign and adhere to. 

Chance for Childhood is committed to safeguarding everyone we encounter. We have a zero tolerance policy towards any abuse, neglect, and exploitation of all people. Everyone that works with us is required to share and uphold this commitment through signing and complying with our Global Safeguarding Policy and Code of Conduct. We will conduct the most appropriate preemployment checks are undertaken to ensure high standards are maintained, including a police check or equivalent and references.

Stories change lives and at the British Heart Foundation, they help save them. Every day, people affected by heart and circulatory diseases trust us with their experiences. Their stories inspire supporters, shape campaigns, influence policy and bring our research to life. We’re looking for a skilled storyteller with empathy, curiosity and editorial confidence to help us honour those voices and share them responsibly. 

As our Senior Heart Stories Officer, you’ll play a key role in gathering, shaping and safeguarding the reallife stories that sit at the heart of BHF’s mission. You’ll lead on complex briefs, support colleagues across the organisation and ensure every story is handled with care, accuracy and respect. This is a chance to use your craft to make a genuine difference, helping connect millions of people to the cause and keeping families together for longer. 

You’ll be managing a busy caseload, ensuring timely delivery of high-quality story products, whilst tailoring them for a range of platforms. You will also be maintaining the Heart Stories Management system, triaging story requests, support the Heart Story Operations Manager and collaborate across a wide range of BHF teams and stakeholders. 

​About you 

To succeed as our Senior Stories Officer. you will bring a combination of the following: 

• Experience as a journalist or in a communications role either in house or agency, with journalistic ability to ask the right questions and uncover the ‘real’ story.
• ​Strong understanding of what makes a compelling human-interest story and how to shape it for different audiences and platforms.
• Proven interviewing skills, with the ability to speak sensitively with people sharing difficult or personal experiences.
• Experience of identifying, writing and editing compelling stories. 
• Excellent interpersonal and relationship-building skills, with confidence working with colleagues and case studies at all levels.
• Highly organised, able to manage multiple priorities in a fast-paced service environment.
• Experience of copywriting for varied audiences whilst demonstrating sound judgement on tone, messaging, confidentiality, safeguarding and clinical accuracy.
• Emotional resilience and empathy when working with sensitive or challenging narratives.
• Understanding of safeguarding, informed consent, confidentiality and GDPR.   

Our ambition is to build, develop and empower a talented and diverse team. Join us at BHF and be part of a supportive environment where you can thrive both personally and professionally. 

Belonging at BHF 

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

To hear from our people, check out ​Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Some travel will be required for this role, typically once a month, to attend interviews, photography, filming, or case study meetings, as required.

Benefits and development 

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interviews

We are looking to hold 1st Stage Interviews via MS Teams these will be held between 1st & 2nd April 2026. Successful candidates will be invited to a second stage interview following this.

Against Malaria Foundation (AMF)

Senior Operations Manager 

Full time

Job Description

AMF profile

Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.

We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and in the last financial year received US$147 million and, in our history, now over US$820 million. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.

AMF is the world’s third largest funder of nets.

AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell, Giving What We Can and The Life You Can Save who focus on impact and cost-effectiveness.

We are a team of 15 highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 52 million nets to protect 94 million people for distribution during 2025 to 2027. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, South Sudan, Togo, Uganda and Zambia.

Role Description

Our activities and commitments are steadily increasing, and 2026-2029 is expected to be a very busy period of distributions, with over ~70m nets planned for distribution in 2026 alone. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF’s programmes.

The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas: 

1. Work with National Malaria Control Programmes (NMCPs) and distribution partners

2. Work with AMF’s independent monitoring partners

Further information

The Senior Operations Manager will lead on several of AMF’s programmes. They will work closely with NMCPs and distribution partners, in country partners, AMF independent monitors, cofunding partners, the AMF Operations and Technology teams to ensure the success of AMF distributions. 

More specifically, they will manage the distributions through the following stages

1. Pre agreement

• Establishing the funding gap

• Establishing the net need, malaria burden, insecticide resistance data

• Working with the Ministry of Health to negotiate and put in place an agreement for the programme

2. Net procurement

• Working with AMF’s procurement lead to order nets in time for the distribution

3. Post-agreement

• After signature of the agreement, working with countries and distribution partners to put in place the plans for key elements, in particular

  • Digital data collection

  • 5% verification

  • Net tracking

• Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF’s eyes and ears in country

4. During the distribution

• Track information coming from all partners

• Analyse with the support of AMF’s analytics team registration and distribution data and take actions if needed

• Account for all AMF nets

5. Post distribution

• Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 0, 9, 18 and 27 months post-distribution

• Share results with in-country partners and encourage appropriate actions to be taken

Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofunding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF. 

These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF’s programmes.

Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate’s skill set.

Characteristics of the successful candidate

We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.

Required

• Excellent interpersonal skills to build and maintain strong working relationships 

• Strong analytical skills and be able to use Excel confidently

• A self-starter who is highly organised with the ability to work independently and manage working time effectively

• Strong project management skills and comfort handling meetings with senior staff 

• Comfort in dealing with and learning about financial matters, willing to examine budgets in detail 

• At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences.

• An interest in driving down malaria rates through procedure changes and the use of technology

• Fluent English

Of interest (but not required)

• French language ability

• Experience working on projects based in Africa or in international development

• Malaria knowledge or background in malaria prevention or other global health campaigns

Other role details

Reporting to: Operations Director

Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed. 

The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team.

Initial salary: £50,000 to £60,000

Note: the salary is based on a UK-based person and may be adjusted depending on location

Company contributed pension scheme

25 holiday days per year + bank holidays

This is a full-time role

Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year and typically range from 5 to 10 weeks per year.

Applying

Applicants should submit their application at www. againstmalaria. com/hiring/202603/SeniorOps

Early applications are encouraged as we will be reviewing applications on an ongoing basis. The deadline for applications is 10Apr26.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We’re looking for a motivated and creative Senior Marketing Officer to join Kinship’s Marketing Team to help us reach more kinship carers with our support offer. You’ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing.   

You’ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes – including Department for Education-funded training – to kinship carers, referral partners, and professionals across England and Wales.   

Working closely with the Head of Marketing, you’ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You’ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families.   

Key responsibilities   

• Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals.

• Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches.

• Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets.

• Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns.

• Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting.

• Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences.

• With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship’s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate.

• Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing.

• Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams.

• Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.

​Knowledge, abilities, skills and experience: 

Experience    

• Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience).   

• Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences.   

• Experience of supporting numerous marketing campaigns or activities at the same time.   

• Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software.   

• Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis. 

• Experience using a Contact Management System, such as Salesforce.   

• Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts).   

• Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly).   

• Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity.   

• Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising.    

• Experience working with brand guidelines and applying brand principles to create impactful marketing. 

Knowledge and skills   

• Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels.   

• Excellent attention to detail.   

• Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines.   

• Ability to work both independently and collaboratively.   

• Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice.   

• Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives.    

• Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills.   

• Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva.     

• Understanding of how Meta paid social and paid search complement each other across the user journey  

Attributes   

• Confident building trusted relationships with internal and external stakeholders.   

• Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels.    

• Organised and has good attention to detail.    

• Collaborative and enjoys working across a number of teams.   

• A creative and solutions-focused person, able to use own initiative and make suggestions.   

• Empathy, sensitivity, and understanding of the needs of families facing challenges.  

• Commitment to the values, aims and objectives of Kinship.    

• Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.    

• Right to work in the UK.   

Desirable: 

• Experience of kinship care . 

• Knowledge of children’s social care system and/or experience of work with kinship carers.   

• Understanding of working in the charity sector.  

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience. 

We’re currently looking for a Senior Workplace Officer, offered on a fixed term basis of 12 months to help us deliver our mission. This a full-time position working 35 hours per week with flexible days that suit individual needs while delivering on business needs. This role will be mostly based in our London office with weekly flexibility where practical.  

What’s it like working at the IOP?

The IOP is a friendly, inclusive, and ambitious organisation. Diversity and inclusion, being data led, and open approach are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance and dental insurance
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

• Act as ‘the conductor’ of our rented office and meeting room spaces working with both internal and external stakeholders to provide consistently positive, welcoming, and inclusive experience.
• Directly line managing the receptionist and the AV technician, as well as oversee temporary or permanently based contractors to meet the building resourcing needs.
• Budget management inclusive of actuate recharging, invoicing external companies, and spending monitoring.
• Oversee the delivery of the front of house service and standards of the IOP staff office through supplier relationship management, maintaining stock levels, and effective logistics tracking.
• Ensure compliance and health and safety regulations, safeguarding requirements, security, alcohol licence requirements and any other relevant IOP policies.

Projects you may work on include:

• Being part of the organisation committees for all IOP events working closely with the departments involved.
• Review of our building revenue and how we can maximise this without conflicting with IOP operations.
• Space management and storage both onsite and externally.

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Membership, Conferences, Science & Business Insights, Compliance, and CEO office IOP teams.
• Members and external partners who rent meeting room space or use our member facilities.
• Our tenants and serviced office companies.

Ideally, we hope you’ll apply if you bring:

Essential:

• Significant experience with organising events including using room booking systems, catering provisions and AV operational knowledge.
• Experience of line management and supplier management. 
• Experience with budget management including invoices processing and raising.
• Experience of working with multiple internal and external stakeholders, ensuring expectation are met and communication is regular and clear.
• An IOSH Managing Safely certification or similar is essential.
• Be first aid and emergency marshal qualified is essential.

Nice to have:

• Working for charities to understand budget restrictions and be creative with solutions.
• Working within the rented meeting room space industry and with knowledge of marketing or price pitching.
• Hold an alcohol licence (please note they must be willing to hold one).
   

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, as long as the business needs are being met and that team connections are maintained.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Role: Senior Delivery Manager

Directorate:            Standards

Team:                      Workforce Development

Manager:                Director of Standards

Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)

Role purpose

The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.

Key tasks and responsibilities

The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.

Contract and project management

· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.

· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.

· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.

· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.

Operational management

· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.

· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).

· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.

Delivery management

· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.

· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.

· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.

· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.

· Produce specification requirements in line with procurement processes for outsourced activity.

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

· Experience of operational, project or programme management within education, skills or workforce development [E].

· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].

· Experience of event management or oversight of outsourced delivery [D].

Knowledge and skills:

· Strong programme and budget management skills [E].

· Ability to lead operational change initiatives and embed new systems and processes [E].

· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].

· Excellent risk management, problem‑solving and decision‑making skills [E].

· Ability to influence and motivate colleagues and partners, including those working remotely [E].

· Ability to build strong and effective relationships with internal and external stakeholders [E].

Personal qualities and attributes:

· Demonstrates professionalism, reliability and sound judgement [E].

· Organised and methodical, with a structured approach to planning and delivery [E].

· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].

· Able to identify practical solutions and improve ways of working [E].

· ideas Adapts positively to changing priorities and ways of working [E].

· Works collaboratively with colleagues and partners to achieve shared goals [E].

· Able to motivate and support others to deliver high quality work [E].

Special circumstances:

· Able to work occasionally outside normal hours where required [E].

· Able to travel within the United Kingdom, where required [E].

· Able to undertake occasional overnight stays where required [E].

Summary of terms and conditions

· Permanent.

· The salary for this role is £50,000.

· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.

· Group Death in Service (Life insurance) 3 x annual salary.

· Health Care Cash plan.

· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).

· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.

· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.

· The offer of appointment will be subject to satisfactory references.

· Salaries are paid monthly by direct transfer on or about 21st of the month.

How to apply

WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.

We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.

Applications should be by email and must include:

· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.

· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.

· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.

For the full information on how to apply, read the job pack attached to the advert. 

Interview process and timeline

It is intended that the interview process will have two stages:

· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.

· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.

Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.

Application deadline

The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.

High Trees are seeking a new team member to provide communications and engagement support to the organisation. You will be joining us at an exciting time as High Trees continues to grow the reach and scale of our reach and impact. This is an exciting opportunity for a creative and proactive individual to work within a small, collaborative and dynamic team in a communications role. You will be passionate about ensuring that the voices of the communities that we work with remain at the heart of what we do and how we do it.

This role is central to supporting the Senior Communications Officer in the day-to-day running of their service. You will be responsible for producing impactful marketing and communications content, providing coordination support for events and activities, and doing outreach to ensure local communities are aware of our services. You will also be proactive, keeping abreast of developments and opportunities in the sector to raise the profile of our work. You will be highly organised and detail-focused, a compelling communicator, and confident to take initiative.

Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. You will need to be highly responsive to the needs of colleagues, service users, partners, and be able to provide practical solutions for a range of situations. This is an entry-level post, and you will be encouraged and supported to grow and develop your skills and expertise in Communications.

Employee benefits 

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days) 

• Enhanced maternity/paternity/adoption leave after 2 years’ service 

• Save money off a new bike with the Cycle to Work scheme 

• Up to 7% contribution to the staff pension scheme 

• 24/7 Employee Support Line 

• Clear pay structure with yearly increments (based on performance) 

• Annual Staff away day 

• Premium eye-care vouchers through Specsavers and season ticket loans 

• Regular team lunches and generous supplies of office breakfast and snacks! 

About Sophie Hayes Foundation

Sophie Hayes Foundation is a small but mighty charity supporting women survivors of modern slavery and human trafficking as they rebuild their independent lives, free from re exploitation for the long-term.

We provide an employability programme which enables survivors to rediscover their skills, build their confidence and sense of purpose, develop workplace skills, and open up opportunities for work placements or volunteering. We also offer a conversational English course, a digital skills programme, and run a survivor network CREW (Creative Resilient Empowered Women).

We do all we can to meet survivors where they are in a complex system, flexing and adapting to need as it arises. We also do not accept a system which fails survivors, leaving them at risk of re-exploitation, and engage in policy and advocacy campaigns based on our lived and learnt experience.

In the words of our participants, “The Programme changed my life’s trajectory. We explored our purpose and discussed the idea of work and career as a central part. Sophie Hayes Foundation should not underestimate how much it plays a big role in people's lives.”

About the Role

We can’t do any of this work without brilliant and concerted fundraising efforts. SHF is independent and relies on funds from grant-making bodies, individuals, and businesses in our supporter community.

This role will be at the forefront of the realisation of SHF’s bold strategic ambitions. You will work alongside our small and dynamic executive team to unlock growth, develop new approaches and communicate our impact.

You will build a lead small, effective and positive fundraising and communications team.

You will develop deep and meaningful relationships with the individuals and organisations while support SHF’s work – and new supporters we have not met yet.

You will be hands on, getting stuck into grant applications, prospecting, communicating, and developing new engagement programmes.

We know small charity fundraising is no mean feat – you will get all the support and engagement you need from the SHF team and Board to do you very best work, in a hugely meaningful context.

You will have the opportunity to get involved in any and all parts of the organisation’s work, including policy advocacy, lived and learnt experience co-design, research and service delivery.

If you are an energetic, positive, collaborative and experienced fundraiser, we can’t wait to hear from you! You can find out more about the mission and values of Sophie Hayes Foundation our website: 

Objectives

FUNDRAISING

• Leadership of successful portfolio of grant funding, including stewardship of existing funders, and growth to new ones through high quality applications and proactive identification of opportunities.
• Development and implementation of income generation and diversification strategies, most particularly through major donors programme and corporate partnerships.
• Working alongside Executive team to develop programmes enabling new sources of funding to be opened up.
• Building close relationship with existing supporters and using network to significantly expand network and prospects, through supporter engagement journeys.
• Ensuring all fundraising activity is in line with the required legislative frameworks and complies with best practice.
• Funding to be opened up
• Building close relationship with existing supporters and using network to significantly expand network and prospects, through supporter engagement journeys.
• Ensuring all fundraising activity is in line with the required legislative frameworks and complies with best practice.

COMMUNICATIONS

• Developing the charity’s existing communications efforts into a coordinated, coherent, and impactful strategy, across all communications channels and traditional and social media.
• Developing and implement opportunities to raise the charity’s profile and engagement.
• Working alongside team members to develop and publicise the charity’s policy and advocacy activities, creating and leading innovative communications campaigns.
• Overseeing the production of all branded materials.
• Overseeing the charity’s duty of care to participants who share their stories, ensuring we approach this with due care and sensitivity, working with the Designated Safeguarding Lead.

MANAGEMENT 

• Managing and monitoring all parts of income generation and communications, especially high-quality impact reporting.
• Managing fundraising budget – setting budgets, reporting against them, managing funds, reporting to Board risk & finance committee on fundraising.
• Building a highly effective small team of 2-3 people – outcome-focused and empathetic line management of team members.
• Contributing as key member of Senior Executive Team to organisational strategy and decision-making.
• Acting as a senior leader and figurehead within the charity for all parts of development and fundraising.
• Working closely alongside the Board to unlock potential for income generation and communications.
• Undertaking any other duties as directed by the CEO which may be required. Experience & Skills
• Significant success and experience of impactful charitable fundraising from a diverse range of income streams, especially grants, major donors, and corporates. Or comparable experience of business development in another sector.
• Experience of communications campaigns, PR and marketing.
• Convincing and engaging written and verbal communication skills.
• Ability to build excellent collaborative working relationships across a wide range of people; colleagues, external partners and funders.
• Highly organised. Ability to prioritise workloads, project manage and deliver to deadlines, often with competing priorities.
• A knowledge of the Modern Slavery sector & trauma-informed practices is desired but not essential, but a commitment to the vision, purpose, and values of Sophie Hayes Foundation is important.
• Effective line management skills and ability to deliver alongside and through small team.
• Positive, creative, entrepreneurial, and solutions-focused.
• Proactive, dynamic, able to work effectively independently. 

Senior Development Manager 
Location: Cambridge, UK OR Remote, UK (with regular travel to Cambridge)
Salary: £55,000 - £60,000 p.a. (full-time equivalent, dependent on experience)
Basis: Permanent. Full-time, part-time or flexible
Eligibility: You must be eligible to work in the UK

The role

The Raspberry Pi Foundation is looking to appoint a senior fundraising and development professional to support our ambitious, global mission to democratise computing and AI education for all young people. 

Reporting to the Vice President for Global Development, and working closely with the Chief Executive and other members of the leadership team, you will be responsible for developing and expanding partnerships with corporates, foundations, and individual high net worth donors. You will also lead on developing bids for contracts for educational services with government departments and agencies. 

While this role is based in the UK, you will be part of a global fundraising team and you will have the opportunity to contribute to the development of our work all over the world. Alongside managing your own portfolio, you will manage a small team of fundraising and development specialists. 

The ideal candidate will have a track record of successful fundraising and partnership development, ideally in the education sector. You will have a deep understanding of the funding landscape, particularly in the UK, although experience of working in other markets will be a distinct advantage. You will ideally have some experience of bidding for government contracts. You should have experience of building and supporting teams. 

We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team of people who care about our mission and each other.

Responsibilities

• Work with the VP of Global Development to develop and implement the Foundation's fundraising and development strategy to support the delivery of our strategy and business plan. 
• Proactively develop a pipeline of funding prospects. 
• Develop and sustain long term relationships with partners, ensuring that they feel connected to our mission and impact. 
• Work collaboratively with colleagues across the organisation to develop proposals for support and bids for contracts, ensuring that they are aligned with our strategic goals, clearly articulated, and properly budgeted. 
• Monitor performance against grants and contracts, producing reports for funding partners and internal stakeholders as required. 
• Ensure that all fundraising activities are conducted in line with our values and agreed policies, including undertaking appropriate due diligence. 
• Ensure funding relationships, applications, stewardship, and reporting are appropriately documented on Salesforce.
• Lead a team of fundraising and development specialists, providing them with the clarity and support to enable them to do the best work of their careers. 
• Represent the Foundation externally with senior stakeholders, donors, partners, and influencers.

Experience and personal attributes

We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here. 

• A commitment to the mission and values of the Raspberry Pi Foundation. 
• Significant experience in a senior fundraising and development role, with a track record of raising seven figure donations. 
• Experience working with corporates, foundations, high net worth individuals, or government contracts. 
• Experience in the education sector. 
• A natural collaborator with a track record of working successfully across teams to achieve results.
• An experienced manager, with the ability to build diverse teams and support them to do great work; ideally you will have experience of managing remote teams.
• An outstanding communicator, with significant experience of pitching for funding. 
• Comfortable analysing and presenting data, including creating and presenting reports. 
• Numerate, with experience of building complex budget proposals. 
• Good organisational and administrative skills, with strong attention to detail and the ability to meet deadlines.
• Experience using Salesforce or an equivalent system to track and measure the partnership pipeline and make decisions based on data.

About us

The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies. 

We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly.

All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries. 

Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries. 

We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.

Benefits

In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues. 

• Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year. 
• Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution. 
• Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus. 
• Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life.
• Support for parents and carers. We provide generous family leave and flexibility for parents and carers. 
• Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family. 
• Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees. 
• Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work. 

Timetable for applications
Closing date: 2 April 2026
Phone screen: Week commencing 6 April 2026 
First interview: Week commencing 13 April 2026 
Second interview: Week commencing 27 April 2026

Our recruitment process

All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process. 

Here's what you can expect: 

• As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter. 
• Eligible applications will be reviewed by our recruitment team and the hiring manager. 
• A small number of candidates will be invited to a phone call with the hiring manager. 
• The purpose of this call is to check our understanding of your application and to answer any questions you have. 
• We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague. 
• You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions. 
• If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.

Thank you for your interest in the role of Operations Officer at the Fair Education Alliance 

The Fair Education Alliance (FEA) is a cross-sector coalition of 300 member organisations tackling educational inequity. We unite behind a shared vision: no child’s success is limited by their socioeconomic background. 

In September 2025 we launched an ambitious five-year strategy ‘From Neighborhood to National’ to confront the deep-rooted inequities facing children and young people. This is an exciting moment of organisational growth at The Fair Education Alliance. As we scale our work and our team, we are investing in our operational foundations to ensure we remain well-governed, financially resilient and able to deliver our strategy with confidence. 

This role is central to that investment. You will be joining a small, highly capable operations team and playing a pivotal role in how FEA runs day-to-day as it grows. You will work closely with relevant members of the senior leadership team and colleagues across the organisation, and your contribution will be felt across everything we do. 

The Operations Officer plays a central role in ensuring that the Fair Education Alliance runs smoothly, efficiently and to a high standard across all aspects of its work. Working as part of the operations team, the postholder helps maintain the systems, processes and practical foundations that enable the organisation to function effectively.

This includes supporting people operations and HR administration, coordinating governance processes, managing organisational systems and IT access, and delivering high-quality logistics for events and organisational activities.

Acting as a trusted point of support for colleagues, the Operations Officer helps create a responsive and well-organised working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional organisation, sound judgement and a genuine pride in quality.

By ensuring that the practical aspects of the organisation run reliably and well, the Operations Officer helps create the conditions that allow the Fair Education Alliance to deliver its mission and drive progress towards a fairer education system. 

Applications will be reviewed on a rolling basis from Tuesday 10 March

• Applications close: 30 March (9am)

• First round interviews: Rolling during application window 

• Second round interviews: Rolling during application window 

• Start date: As soon as possible (to be agreed with the successful candidate) 

Our client, The Centre for Transforming Access and Student Outcomes in Higher Education (TASO) is an affiliate What Works Centre, and part of the UK Government’s What Works Movement. Their vision is to eliminate equality gaps in higher education (HE). Their mission is to improve lives through evidence-informed practice.

​TASO was set up in 2019 and became an independent charity in April 2021. Their work focuses on the generation, synthesis and dissemination of high-quality evidence about effective practice in widening participation and student outcomes. They primarily focus on developing and disseminating causal evidence.

​Role:

​The Chief Research Officer will ensure the smooth and successful delivery of TASO’s Research & Evaluation programme, with overall responsibility for TASO’s Research and Evaluation budget. This will involve managing the staff involved in these functions to deliver TASO’s research, evaluation, synthesis and evidence mobilisation activities to time and within budget.
 
Working closely with the Chief Executive, the postholder will help shape TASO’s overall strategic direction and translate this into a clear programme of research and evaluation activity. They will lead and manage the teams responsible for research and evaluation to ensure that TASO’s strategies are delivered effectively on time and within budget.
 
The role includes overseeing the delivery of TASO’s research programmes, ensuring compliance, managing research funding rounds, and maintaining strong oversight of subcontracted work. The Chief Research Officer will also oversee the development and implementation of TASO’s evaluation strategy, including the commissioning and monitoring of evaluations and the effective functioning of governance mechanisms such as the Research Sub-committee and Evaluation Advisory Panel.
 
Working with the Chief Executive and Head of Communications, they will ensure a strategic approach to communications, dissemination and stakeholder engagement, strengthening awareness and uptake of TASO’s work across the sector. The postholder will champion the quality, accuracy and transparency of TASO publications and act as a credible and respected voice for robust service research and evaluation.

Key objectives:

• Act as overall in-house lead on all TASO research and evaluation activities, upholding methodological standards to ensure the production of high-quality casual evidence
• Plan and oversee TASO’s research and evaluation programmes, including ensuring adherence to all relevant procurement, legal and ethical requirements, delivery of research funding rounds and effective management of research and evaluation partners
• Take overall responsibility for the TASO research and evaluation budget, including budget allocation, forecasting, monitoring and reporting
• Lead resourcing and budgetary planning and reporting for the research and evaluation team
• Oversee the quality, accuracy and transparency of TASO research and evaluation publications
• Oversee the running of the Research and Evaluation subcommittee of the TASO Board to ensure effective scrutiny of the Research and Evaluation programme and a clear line of support for the Board to understand our work
• Act as ambassador and leader of TASO, speaking at external events about the TASO Research and Evaluation programme
• Provide line management for team members, with overall leadership for a team of seven
• Work with the Chief Executive to develop and monitor TASO’s overall strategic direction, and to translate this strategic direction into the effective operations and activities of the organisation
• Lead on work to mobilise Research and Evaluation outputs (e.g. through events, publications and stakeholder engagement) via effective liaison with the Communications team.

​Candidate:​

Education/qualification and training
Essential

• Undergraduate degree in relevant discipline PhD or Masters level qualification with evidence of applied research

Knowledge/skills
Essential

• Overseeing and managing research projects, including scoping, planning, delivering and reporting, and quality-assurance
• Confident and clear written and verbal communication, and the ability to review and edit others’ work in line with organisational style
• Considering and synthesising complex information into formats that are useful to a wide range of stakeholders, including senior managers, practitioners and the lay public.

Desirable

• Budget planning and monitoring
• Coordinating and influencing diverse stakeholders to deliver strategic. priorities, including building positive relationships and convening forums where stakeholders can be briefed and issues surfaced.
• Understanding of widening participation and/or student success agendas.

Experience
Essential

• Designing and implementing rigorous quantitative impact evaluations, including randomised controlled trials, difference in differences, regression discontinuity, and propensity score matching, particularly applied to policymaking
• Applying academic research to real-world problems
• Line and project management of staff with a range of development needs, including developmental coaching and performance management
• Managing multiple projects and competing demands.

Desirable

• Commissioning and overseeing external research providers
• Developing and delivering capability-building presentations and workshops for professional audiences.

Personal characteristics/other requirements
Essential

• Committed to evidence-led decision-making
• Determined, resilient and optimistic approach to work
• Able to advocate for robust evaluation and build enthusiasm and capacity in non-expert collaborators. ​​

Apply:
​
Please review the Job Pack for full details.

​To apply, please send of a copy of your CV together with a separate personal statement (maximum 2 sides of A4) outlining why you’re interested in the role and how you meet the person specification, to Tim Hamilton-West at Whiton Maynard, via the link below. 

Please note that you must already have the right to work in UK to apply for this role.
 
Closing date: Monday 13 April (1pm)

​As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.​

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:

1. Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
2. Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy

The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.

You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
• Lead on the planning and delivery of the onboarding process for all new recruits.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for acquisition budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Deliver and optimise the onboarding and conversion programme for new donors.
• Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
• Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person Specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
• Proven success delivering multi-channel acquisition campaigns with strong ROI.
• Experience managing external agencies and suppliers to high-performance standards.
• Strong background in digital fundraising and paid media.
• Demonstrated experience managing and reporting on substantial acquisition budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

IPSEA (Independent Provider of Special Education Advice) is a national charity providing free and independent legally-based information, advice, and casework support to help children and young people with special educational needs and/or disabilities (SEND) access the education they are entitled to. We also deliver training to parents, carers, and professionals to improve understanding of the SEND legal framework. 

We are seeking an experienced and strategic Marketing and Communications Manager to develop and deliver a comprehensive communications and marketing strategy that enhances our brand, increases our reach and supports the achievement of our mission and strategic objectives. 

This is a hybrid role (with travel to our office in Takeley, Essex, and travel for events and meetings).

What you’ll do 

You’ll drive engagement with our beneficiaries and supporters, and promote our services, training and policy work. 

Your main responsibilities will be: 

• Support the Senior Communications and Campaigns Manager to implement a communications and marketing strategy that aligns with IPSEA’s mission and strategic objectives. 
• Monitor and evaluate the effectiveness of communications and marketing activities, providing insights and regular reports to the CEO, senior management team and Board of Trustees. 
• Stay informed about trends and best practices in the sector to continually improve IPSEA’s communication and marketing efforts.  

If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, we would love to hear from you.

Visit our website to download a recruitment pack and application form.

Closing date for applications: 5pm on Monday 6 April 2026 
Interviews: w/c 13 and 20 April 2026