Flexible location

Closing date: Monday 17th August 2020 at 11.30pm 
Interviews: Thursday 20th and Friday 21st August 2020

We’re looking for a commercially aware individual with experience of working in a fundraising/income generation focused product development and innovation environment, to join us as a Community Fundraising National Relationships Manager and play a key role in engaging new and existing supporters.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Part of our hugely successful Income Generation division, Shelter’s Community Fundraising team is a new and, currently, small team but with big plans to grow our numbers to have Regional Fundraisers in 12 cities across England and Scotland. Community Fundraising is a key part of Shelter’s long-term fundraising strategy and investment is being made available to fund it. We have recently appointed a new Head of Community Fundraising and are now seeking to expand our team – it’s a great time to join us.

At Shelter we are committed to tackling systematic inequalities and currently we are looking to increase the diversity within our Fundraising team. We would particularly welcome applications from anyone with a BAME background or considers themselves to have a disability.

About the role
This brand new role involves leading and managing a team and working closely with the Head of Community Fundraising to achieve our strategic and operational objectives. You’ll also play a big part in developing, testing and evaluating new mass activity products and carrying out market scanning and trend spotting. Managing the national stewardship and engagement of supporters will be important too, as will managing a budget to ensure optimal ROIs. Developing and testing supporter journeys, creating and developing assets and materials and using coaching, mentoring and other methods to continuously improve the performance of your team – all are aspects of a role that will also see you work with the Head to develop a culture of innovation across Community Fundraising.

About you 
You’ll need to be an accomplished project manager with a proven track record in a related environment where you employed innovation management tools. You also need a good understanding of Google Analytics, Trello, Miro, DSEO, social media marketing, Indesign and databases. Some management experience is required too, as is a customer focused approach, lots of creativity and innovation and a strong desire to deliver results each and every time. You will be able to demonstrate strong skills and experience around supporter stewardship and supporter journeys. Someone who responds quickly and positively to change, you’re happy to challenge the status quo and introduce new ideas, methods and processes where appropriate. What’s more, you have excellent networking and influencing skills, whether dealing with a variety of internal teams or external suppliers, developers and agencies.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.