9 Senior global external affairs manager jobs

Closing Date: 27 September 2026

Ref 7405

Save the Children UK is looking for an experienced policy and advocacy professional to join our Hunger, Nutrition & Livelihoods team as a Senior Hunger, Nutrition & Livelihoods Advocacy Advisor on a maternity cover basis, working three days per week.

This is a unique opportunity to lead and shape Save the Children's global advocacy on child wasting and malnutrition, helping to drive progress on one of the most critical challenges facing children worldwide. You will strengthen our global leadership and visibility, influence policy and decision-makers, and build strategic relationships with partners including government, multilateral organisations, donors and civil society.

You will also coordinate and influence key coalition activities, represent Save the Children in high-profile external forums and help strengthen policy and advocacy capability across the team. This role would suit someone with strong knowledge of the global nutrition policy landscape, particularly child wasting, together with experience of leading coalitions, building partnerships and delivering effective influencing strategies.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team

Working as part of the Global Impact group, our Global Outcomes function catalyses positive change for children by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work.   

The Hunger, Nutrition & Livelihoods Team works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. We are committed to promoting inclusive and equitable solutions, amplifying the voices of children most affected by inequality, and prioritising locally led efforts for lasting change. 

About the role

As Senior Hunger, Nutrition and Livelihoods Advocacy Advisor, you will provide global leadership in hunger, nutrition and livelihoods policy and advocacy, with a particular focus on child wasting and malnutritionto shape and drive shared advocacy and impact agendas across Save the Children and the wider sector.

You will develop and deliver high-quality policy and influencing strategies, fostering innovation and inclusivity and contributing to systemic change. In this role, you will build strategic relationships with key decision-makers, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda. Additionally, you will contribute to multi-disciplinary teams and drive thought leadership.

In this role, you will:

• Provide global leadership in hunger, nutrition and livelihoods policy and advocacy, with a particular focus on child wasting and malnutrition, to shape and drive shared influencing and impact agendas within the Save the Children movement and the wider sector, maintaining up-to-date expertise and monitoring relevant external trends.
• Set and deliver outcome goals for your area of specialism by working collaboratively to implement strategies that contribute to systemic change, incorporating power analysis, policy, advocacy, research, partnerships and programme portfolios as relevant.
• Develop and deliver very high-quality policy, research and advocacy outputs with minimal supervision, ensuring inclusivity and excellence in implementation.
• Contribute to a strong learning culture through leading or supporting research, evaluation, innovation and knowledge sharing.
• Provide thought leadership in hunger, nutrition and livelihoods, particularly child wasting and malnutrition, including engaging in external debate and producing technical guidance, research briefs and analytical outputs to identify barriers and pragmatic but ambitious solutions for transformative change.
• Facilitate capacity strengthening through mentoring, coaching and training, providing formal and informal support to colleagues and partners to build expertise and effectiveness.
• Build and maintain strategic relationships with key high-level decision-makers and opinion leaders, including senior civil servants, academics, leaders in international organisations and civil society partners, to amplify the impact of our advocacy and programmes.
• Lead and coordinate coalition engagement and partnership working to advance shared advocacy objectives and strengthen collective impact on child wasting and malnutrition.
• Coordinate and contribute to high-level events, meetings and influencing opportunities, including preparing briefings and materials for senior leaders and representing Save the Children in external forums.
• Champion and role model equality, inclusion and impact across Save the Children's work and the broader sector, while actively shifting power and resources closer to the communities and children served.
• Identify and lead strategic partnerships with funders and other organisations in collaboration with partnership colleagues to advance child rights and increase impact.

About you

To be successful, it is important that you have/are:

• A strong track-record in designing and implementing successful influencing strategies with minimal supervision, drawing on analytical skills to identify political and other barriers to change and prioritise from a range of possible objectives and approaches.
• High-level expertise in the global international development and child rights policy landscape and institutions, coupled with deep expertise in hunger, nutrition and livelihoods policy and advocacy, including strong knowledge of the nutrition policy landscape and child wasting.
• A strong track-record in policy analysis and development, with the ability to draw on different sources of information and ideas from partners and children to generate relevant policy positions and solutions that resonate with target audiences.
• Experience working in and leading coalitions, partnerships and collaborative initiatives, bringing together diverse stakeholders to drive shared advocacy objectives and impact.
• Proven ability to build external relationships and partnerships, and to influence decision-makers and policy specialists, including politicians, donors, multilateral organisations, civil society actors and other key stakeholders globally.
• Very strong oral and written communication skills, with the ability to tailor messaging to resonate with and influence different audiences.
• The ability to network and represent Save the Children externally, including facilitating and speaking at high-level events and meetings, engaging with senior stakeholders and acting as a credible organisational representative.
• Experience coordinating or contributing to high-level events and influencing opportunities, including producing briefings and materials for senior leadership.
• Strong interpersonal skills, emotional intelligence and authenticity that enable effective communication and relationship-building with a wide range of audiences.
• Strong convening skills, creating synergy, fostering collaboration and bringing together diverse perspectives to achieve common goals.
• Experience supporting capacity strengthening through mentoring, coaching, training or knowledge-sharing activities.

What we offer you 

We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day. 

Some of the benefits you can expect include: 

• Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'. 
• Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back. 
• Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions. 
• Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. 

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive. 

We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world. 

Global Head of Communications and Marketing

We are seeking a strategic and hands-on communications leader to shape the global profile of an international heritage charity and its commercial work.

Position: Global Head of Communications and Marketing
Location: Home-based in the UK, with frequent travel to London and international travel as required
Salary: £52,000 to £65,000 per annum, depending on experience
Hours: Full-time
Closing Date: 4 October 2026

The closing date may be brought forward if a high volume of applications is received.

About the Role

This is an influential leadership role responsible for developing and delivering a global communications and marketing strategy across multiple countries, audiences and channels.

Reporting to the Chief Operating Officer, you will help position the organisation as a leading heritage charity, a trusted partner for commercial collaborations and a powerful advocate for artisans and cultural heritage.

Combining strategic leadership with practical delivery, you will oversee brand, marketing, media relations, digital communications, thought leadership and internal communications. You will also lead a fully remote communications team and work closely with creative, commercial, fundraising and country teams.

Key responsibilities include:

• Developing and delivering a multi-year global communications and marketing strategy
• Strengthening the organisation’s brand and reputation across commercial, philanthropic and public audiences
• Leading global media relations, public affairs and crisis communications
• Overseeing digital channels, content, newsletters and audience engagement
• Supporting the promotion of artisan collections, exhibitions and commercial partnerships
• Developing communications that support fundraising, philanthropy and donor engagement
• Creating consistent global messaging, brand standards and approval processes
• Supporting major events, launches and external speaking opportunities
• Leading, developing and setting clear expectations for the communications team
• Managing budgets, performance measures and communications reporting

About You

You will be a highly capable and collaborative communications leader who can combine strategic judgement with creativity, organisation and attention to detail.

You will bring:

• Significant senior-level communications, marketing or corporate affairs experience
• Experience developing organisation-wide communications strategies
• A strong background in brand, reputation and media relations
• Digital communications, content and audience engagement expertise
• Experience leading and developing communications teams
• Exceptional writing, editing and storytelling skills
• Confidence advising senior leaders and supporting high-profile stakeholders
• Experience working across multiple countries, regions or cultures

Experience within cultural heritage, arts, luxury, creative industries or international development would be particularly valuable. Applications are welcomed from candidates qualified through experience.

About the Organisation

The organisation is an international charity supporting artisans and communities to protect and revitalise cultural heritage. Working across several countries, it provides training, healthcare, education and access to international markets.

Through its charitable and commercial activity, the organisation helps artisans generate sustainable incomes while preserving traditional skills, historic places and cultural identity.

Other roles you may have experience of could include Head of Communications, Head of Marketing, Director of Communications, Global Communications Director, Brand and Communications Director, Head of Corporate Affairs, Head of External Affairs or Marketing and Communications Director.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Policy Manager

We’re thrilled to announce an exciting opportunity for a Policy Manager to join our vibrant and highly respected Policy, Public Affairs and Campaigns Team!

In this influential role, you’ll be at the heart of shaping our policy agenda, helping drive real and positive change for those affected by dementia. You’ll have the chance to champion innovation and research breakthroughs, bringing fresh energy and insight to areas that truly matter. By combining your expertise in policy analysis, advocacy, and stakeholder engagement, you’ll help steer strategic initiatives that impact government decisions, public health priorities, and vital research funding.

You’ll collaborate with a diverse and inspiring group of people, including policymakers, researchers, clinicians, and those with lived experience of dementia. Together, you’ll work to strengthen the case for greater investment in dementia care, championing improvements in healthcare pathways and clinical practice. You’ll be advocating for fairer, more accessible diagnosis and treatment, and supporting health systems to adopt best practices as we prepare for the future of dementia therapies.

Key Responsibilities:

Policy development

· Develop and manage programmes of work on key strategic policy areas that position ARUK as a key influencer both nationally and internationally.  This may include the commissioning of external evidence generation.

· Provide expertise on the relevant evidence, insight, and policy context to enable the development of new innovative policy ideas and solutions that deliver on our strategic priorities.

· Manage the development of substantial and credible policy outputs, including briefings, reports, submissions to government departments and their agencies, parliamentary committees, and other UK and international organisations as appropriate.

· Work with the Policy Communications team to ensure our policy work is disseminated to our key audiences via a range of appropriate channels to maximise our reach and impact.

· Develop and maintain mechanisms to keep abreast of the policy environment.

· Analyse, interpret and make judgements on complex project activities, delegating and managing the policy advisors to achieve set deliverables through their management of day-to-day activities. As Policy, Public Affairs and Campaigns works in a matrix structure this may include managing deliverables with policy advisors across the team.

· Support the join-up between projects and across the wider team to ensure shared knowledge and the opportunity to maximise influence and impact.

Stakeholder engagement and management

· Develop and manage stakeholder engagement of key policy contacts.

· Actively promote patient and public involvement in the development and delivery of projects.

· Work with Public Affairs colleagues to strengthen existing and emerging relationships with political and other parliamentary stakeholders to maximise the impact of our policy work.

· Attend external working groups and help develop partnerships beneficial to ARUK.

· Work with other charities to ensure ARUK is playing a leadership role in shaping government medical research policy.

Research and data analysis

· Oversee the analysis of necessary data and evidence, working with other ARUK colleagues, to produce accurate, timely and insightful policy materials, briefings and media stories.

Line Management Responsibilities

· Line manage and develop two Policy Advisors, providing coaching, mentoring and performance management as appropriate.

· Work with Senior Policy Manager and other Managers to support our team mission, wider team development and our commitment to excellence.

Knowledge, skills and experience needed:

· Experience in policy development and implementation within a healthcare setting.

· Experience involving clinicians and the public/patients in policy work.

· Proven success in developing, implementing, and influencing policy at a national level.

· Experience managing staff and supporting their development.

· Strong track record of building effective relationships with stakeholders, particularly in biomedical research or health settings.

· Skilled in producing and reviewing complex policy reports and consultation responses, and in working with government teams to embed ideas.

· Understanding of diverse channels for communicating policy work.

· Collaborative, hard-working team player with a strategic outlook and a clear focus on impact.

· Skilled at managing and developing people.

· Shows initiative and adaptability in a complex, changing policy environment.

· Strong negotiation and communication skills, effective with people at all levels both in person and remotely.

· Excellent organisational, prioritisation, and programme management abilities.

· Professional writing skills, with the ability to adapt style for different audiences.

· Confident user of Microsoft Office.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £45,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 20th September 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

If you have spent years in the creative industries building capital and are looking for somewhere to bring that expertise to bear, this is a route into the NGO world that does not ask you to leave your sector behind.

This role is for someone working anywhere across the creative industries - music, film, art, gaming, sport, literature - who wants to put their skills and connections to work for the planet, and to develop a specialism at the intersection of culture and environmental advocacy.

The legal work is at the centre of what ClientEarth does. The cultural work builds the understanding, the pressure and the relationships that help it land. This role sits in that space.

There is real ownership here: your own projects, your own relationships, your own contributions.  The work will regularly take you to events, evenings, industry forums and there is a generous time off in lieu policy to reflect that. Office attendance in our London office is 20% of the month.

Full time preferred but we may consider 4 days a week, with salary adjusted on a pro rata basis.

Important dates to note:

• Deadline to submit an initial application: 27th of September
• If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions. 
• The deadline to submit your answers is the 29th of September
• If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role. 
• Interviews will take place on the 17th, 19th and 20th of October.

Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role. 

Key Responsibilities

• Identify and develop a broad portfolio of cultural relationships and supporters across music, arts, film, TV, gaming, literature, books and sport, drawing on your own network and ClientEarth's existing relationships, working in close collaboration with the team lead
• Project manage the Music & Culture team's contribution to major international advocacy and campaigning moments across the year (e.g. COP, Climate Week NYC, London Climate Action Week, individual and innovative campaigning moments around case launches and similar)
• Collaborate with colleagues across the organisation to identify how cultural engagement, partnerships and influential voices can help advance advocacy, communications, fundraising and programme objectives, agreeing priorities with the team lead.
• Represent ClientEarth in discussions with senior cultural leaders, talent representatives, institutions and strategic partners, consulting the team lead before significant negotiations or commitments and exercising judgement and diplomacy in managing sensitive stakeholder relationships

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• A career background in the creative industries with your own established network and contacts in the sector
• Strong written communication skills: experience producing clear, compelling copy for a range of audiences and formats, whether internal reports, external communications, brochures, proposals or editorial content
• Proven track record of building and managing relationships with senior or influential figures in the creative industries
• An understanding of how creative industries work from the inside and knowing how to make the right people feel this organisation is worth their time

See the job description for a full list of requirements for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Application Deadline: 21 September 2026

Department: Business Services

Location: London/Brussels

Compensation: London £76,431 / year and Brussels €7,066 / month

Description

If you are a strategic HR leader who thrives in complex international environments, we would love to hear from you. We are looking for an exceptional Head of People & Culture to partner with senior leaders, lead a global People & Culture function, and help build an organisation capable of delivering lasting environmental impact. This is a unique opportunity to influence strategy, culture and organisational effectiveness at a critical leadership level.

If this opportunity excites you, we would encourage you to submit your application early and don't wait until the deadline. While the vacancy will remain open, we will begin reviewing candidates throughout the advertising period.

Important dates to note:

• Deadline to submit an initial application: 21st of September
• If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions.
• The deadline to submit your answers is the 24th of September
• If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role.
• Interviews will take place from the week beginning 28 September 2026

Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role.

Key Responsibilities

• Act as a trusted adviser to the Global Leadership Team and, with the People Business Partners, other senior leaders, providing expert guidance on People-related organisational design implications, workforce planning, leadership effectiveness, and change.
• Provide functional leadership and coordination across the People team, ensuring high standards, alignment and delivery while retaining clear accountability for the overall effectiveness and performance of the global People function
• Lead any People-related organisational development initiatives to support growth, international expansion, and evolving organisational models
• Contribute to the development and leadership of ClientEarth’s EDI and Decolonisation strategy, ensuring alignment with global best practice and organisational values and measurable progress in systems, decision-making, and leadership practice

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• MCIPD-qualified HR professional, or equivalent senior-level experience in HR, organisational development, employee relations, or employment law (essential)
• Extensive experience leading or shaping a global People / HR function in a complex organisation and operating as a trusted adviser to senior leaders
• Experience working and negotiating with trade unions and other employee representative bodies
• Experience leading People-related organisational change projects in multi-country and matrixed organisations

See the job description for a full list of requirements for this role.

Job Benefits

Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in Belgium or the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Head of Campaigns & Communication

Contract: Permanent

Hours: 35

Location: Hybrid - 2 days per week from Finsbury Park centre

Starting salary:£58,965

Closing date: 30th September 2026

Expected date of interviews: Week Commencing 5th October 2026

Job ref: VA803

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity to lead our campaigns and communications team, delivering innovative and impactful campaigns in support of Freedom from Torture’s influencing goals to ensure the international ban on torture is upheld and survivors of torture are treated fairly within the UK asylum system.

The Head of Campaigns and Communications is responsible for our brand, marketing, digital, campaigning and media function, delivering impactful messages to influence, harness engagement and support income generation at Freedom from Torture.

About the role

This pivotal role supports Freedom from Torture to reach more people, to highlight the impact of our specialist services for survivors of torture and to engage the public and politicians to support our vision for a world free from torture.

The impactful campaigns and strategic communications that this role oversees will support income growth, media profile and influencing.It will shape how Freedom from Torture communicates, reaching new audiences and lead the development of a multi-year campaign to uphold the torture ban.

Managing a team of digital, media and brand experts, the successful candidate will build a strong network of stakeholder relationships to support success in fundraising and influencing.

About you

You will be an expert communicator and campaign strategist with a deep understanding of developing and delivering audience led campaigns to drive change.You will have a track record of delivering campaign wins and senior experience in strategic communications.You will be an expert in digital led communications and engagement.

You will have a deep interest in human rights and an understanding of the political environment and effective tools to influence.You will thrive in a fast paced environment whilst retaining the ability to remain focused on strategic goals.An excellent people leader, you will have experience in leading multi disciplinary communications and campaigns teams with a focus on creating a supportive culture to enable high performance.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £58,965 - £68,399.

To view the Job Description and Person Specification, please click here.

To apply, please provide a CV and fill in the downloadable application form.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactorystandard DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.

Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current.  Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders. 

Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include: 

Project Management 

• Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays. 

• Clean employer data, escalating complex issues to relevant colleagues. 

• Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform). 

• Support the Operations and Insight Team with testing and implementation of new systems and processes. 

Learning and expertise 

• Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work. 

• Create and share basic reports from Salesforce for use by the team and SMT. 

Communications 

• Represent the Living Wage Foundation coherently in writing and verbally. 

• Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders. 

Develop and manage external relationships 

• Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner. 

• Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard. 

• Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.

Develop and manage internal relationships 

• With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library. 

• Arrange logistics for LWF all staff Away Day.

• Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary. 

Income and resources 

• Coordinate the administration and reconciliation of credit card payments. 

• Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication. 

• Administration of LWF Away Day budget. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan.

• Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Professional certification in project management, administration, finance (D) 

Experience 

• Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E) 

• Prior experience in customer service or stakeholder engagement (E) 

• Experience working in a team-based office environment (E) 

• Experience in finance administration, including credit card administration and budget management (E) 

• Experience with cross-team liaison or project coordination (D) 

Key skills and knowledge 

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E) 

• Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E) 

• Proficiency in Microsoft Office and familiarity with CRM and data management systems (E) 

• Attention to detail and accuracy in handling financial and data-related tasks (E) 

• Ability to produce and analyse basic reports (E) 

• Understanding of confidentiality and data protection principles (E) 

Personal qualities & values 

• A proactive self-starter, able to work independently and take initiative (E) 

• Collaborative and able to work effectively as part of a diverse team (E) 

• Flexible and adaptable, willing to support a range of operational needs (E) 

• Committed to the mission and values of the Living Wage Foundation and Citizens UK (E) 

• Willingness to learn new systems and processes, and to support continuous improvement (E) 

• Positive, professional attitude and commitment to high-quality service (E) 

Interview date: 21-22 October 2026

About you

As an experienced, innovative and strategic Communications Lead, you will bring a proven track record of developing and delivering communications strategies that build understanding, engagement, influence and meaningful change. This is an opportunity to establish and lead communications for a new, nationally significant programme from the ground up, bringing ideas, energy and initiative to a role that will evolve alongside Bhip.

The role requires someone who can think strategically while also being comfortable getting into the detail and making things happen. You will be equally comfortable developing communications strategy and shaping Bhip.’s narrative as you are producing practical, accessible communications and resources needed by community engagement teams on the ground. You will be able to move confidently between strategic communications, system-facing messaging and hands-on community communications, ensuring each supports the wider aims of the programme. You will be someone who does not wait for a brief or has the imitative to create their own and who actively identifies opportunities, develops ideas and takes them forward. Creativity and innovation will be important in shaping how Bhip communicates its purpose, work, learning and impact, alongside the strategic judgement to understand what needs to be communicated, why, to whom and through which channels.

You will be confident developing and evolving a communications strategy, identifying audiences, shaping messages, narratives and tone of voice, and considering how complex and sensitive issues are communicated.

Strong cultural awareness and understanding will be important, including an appreciation of how culture, language, identity and lived experience can shape how different communities understand and respond to information. The ability to adapt language and communications approaches so that information is clear, accessible, culturally relevant and meaningful, without losing context or nuance, will be central to the role.

The role will span communities, programme teams, partners and creative specialists, from photographers and videographers to designers, digital specialists and other creative partners. You will be able to listen, build relationships, understand different perspectives and use community insight to shape communications that connect with people. You will bring people together around ideas, work confidently across different areas of the programme and use sound judgement to turn opportunities into action.

An understanding of Bhip’s anti-discrimination purpose and community-led approach, alongside a genuine commitment to addressing health inequities caused by structural racism and discrimination, will be essential. You will be comfortable navigating ambiguity, responding to emerging opportunities and bringing curiosity, collaboration and a willingness to try new approaches to the role.

The Opportunity

This is an opportunity to establish and shape the communications function for Bhip from the ground up, playing a central role in how a new, nationally significant programme is understood, positioned and experienced. The Communications Lead will set the strategic communications direction for Bhip, shaping its narrative, language, messaging and voice, and ensuring communications support the programme’s wider ambitions to address health inequities, challenge structural racism and discrimination, strengthen community voice and influence meaningful system change.

With significant scope to shape the direction of communications, the role will span strategy, positioning, messaging, identity, campaigns, digital communications, creative content, media, storytelling and engagement. It will consider not only what Bhip communicates, but how it communicates it, ensuring language, stories and narratives are accessible, thoughtful, culturally relevant and reflective of the programme’s anti-racist and community-led approach

As Bhip develops through co-design, learning and evaluation, the communications strategy will evolve with it, creating opportunities to test new approaches, respond to emerging issues, share learning and strengthen the programme’s influence. The role will work across the programme and partnership to ensure communications are connected to the wider work of Bhip and contribute to its strategic ambitions.

With the freedom and responsibility to shape the communications direction of a five-year programme, you will help establish how Bhip communicates locally, regionally and nationally. The work will contribute not only to Bhip’s profile and impact across Bradford District, but to wider learning, influence and national conversations around health inequities, structural racism and discrimination through the National Lottery Community Fund’s National Collective.