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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior PR and Communications Manager
The Royal Marsden Cancer Charity
Location: Chelsea, London (Hybrid working, two office days)
Salary: £51,000
Contract: Permanent, Full-time (37.5 hours per week)
The Royal Marsden Cancer Charity exists to transform the lives of people affected by cancer. We fund world-leading research, state-of-the-art equipment and exceptional patient environments, ensuring The Royal Marsden can continue to deliver outstanding care and develop pioneering treatments used across the UK and beyond.
Following significant growth and the successful £70m Oak Cancer Centre Appeal, we are now delivering our most ambitious strategy yet - raising at least £215m over five years, including a major new development in Chelsea.
About the Role
We are seeking a passionate and experienced Senior PR and Communications Manager to lead our PR and Communications function and play a key role in raising the Charity’s profile as a global leader in cancer research funding.
You will lead the development and delivery of a proactive and reactive PR and communications strategy that enhances our reputation, drives awareness, and supports fundraising across all income streams.
Managing a small team, you will work collaboratively across the Charity and hospital to identify compelling stories—from groundbreaking research to powerful patient and supporter experiences—and bring them to life across regional, national and sector media.
What You’ll Be Doing
Strategic Leadership
- Deliver the Charity’s PR and communications strategy to increase visibility, reputation and engagement
- Manage and develop the PR and Communications team, ensuring high-quality, impactful output
- Track and report on media performance, coverage and KPIs.
Media Relations & Reputation Management
- Develop strong relationships with national, regional and specialist media
- Lead proactive media engagement, including story sell-in, press releases and media briefings
- Manage reactive communications, including handling sensitive issues and advising on messaging
- Identify opportunities to position senior leaders as thought leaders within the sector.
Content and Storytelling
- Oversee the development of high-quality, compelling content that showcases the Charity’s impact
- Lead on the production of the Charity’s supporter magazine Progress and key publications, including Annual and Impact Reports
- Work closely with clinical teams, patients and supporters to source authentic, engaging stories.
Campaigns and Partnerships
- Lead PR activity for flagship campaigns and events, including The Banham Marsden March, Celebrate a Life, and the Ever After Garden
- Support major fundraising initiatives, corporate partnerships and new product launches
- Collaborate with Marketing and Digital teams to maximise reach across channels.
Stakeholder Engagement
- Build strong relationships across the Charity, hospital and external partners
- Work closely with clinical teams, senior leadership, and celebrity/VIP stakeholders to maximise appropriate PR opportunities
- Ensure consistent and accurate representation of the Charity’s brand and messaging.
About You
We are looking for a confident and strategic communications leader with strong charity sector experience.
You will bring:
- Significant experience in PR and communications within the charity sector
- A proven track record of delivering impactful PR strategies and campaigns
- Strong media relations expertise, including handling complex and sensitive issues
- Experience of managing and developing high-performing teams
- Excellent writing, editing and storytelling skills
- Experience producing publications such as annual reports or magazines
- Strong stakeholder management skills, with the ability to influence at all levels.
Desirable:
- Knowledge of the NHS or healthcare environment
- Professional qualifications in journalism or communications
- Experience working with VIP or celebrity engagement.
Why Join Us
- Play a pivotal role in a high-impact charity making a real difference to cancer patients around the world
- Work with leading clinicians, researchers and inspiring patient stories
- Be part of an ambitious organisation at a critical stage of growth
- Lead high-profile campaigns with national reach.
Benefits
- Hybrid working between home and Chelsea with occasional travel to Sutton
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Team: Research & Engagement (Philanthropy & Partnerships)
Location: Homebased
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £38,918.33 per annum
Contract: Fixed term for 3 months with possibility of extension
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Corporate Partnerships Communications Officer:
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The successful candidate will be responsible for developing, coordinating and delivering strategic communications opportunities that magnify Cats Protection’s objectives and goals through our Corporate Partnerships.
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The role will work closely with the Corporate Partnerships team to build innovative and impactful communication strategies and marketing plans for current and new partners, as well as generate creative ideas for prospects.
About the Research and Engagement team:
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We sit within the Marketing & Income Generation directorate.
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The Research and Engagement team sits within Philanthropy and Partnerships and brings together prospect research, communications and events to ensure a coordinated, insight-led and supporter-centred approach supporting fundraisers to grow pipelines, build meaningful relationships, and maximise long-term income for Cats Protection.
What we are looking for in our Senior Corporate Partnerships Communications Officer:
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Significant corporate partnership account management experience with particular expertise in the creation and delivery of partner marketing communications
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Extensive experience of developing strong relationships with supporters/ clients/colleagues
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Experience of developing bespoke propositions/presentations/proposals
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Experience of working with marketing teams to develop marcomms campaigns
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Significant charity experience
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service.
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Salary Finance, which empowers you to take control of your financial wellbeing.
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and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 1st June 2026
Virtual interview date:TBC – Applications will be reviewed as they are received
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
JRS UK is recruiting a full-time Senior Fundraising and Communications Officer, responsible for helping to build our support base, especially among the Catholic community.
This is a senior role, reporting to the Head of Communications, Fundraising and Advocacy and working closely with the Fundraising and Communications Manager. It will involve developing and delivering our strategy for recruiting supporters in parishes and other settings, as well as delivering a range of fundraising initiatives including our challenge events programme. We are seeking someone with a proven track-record in fundraising and community outreach, as well as a good understanding of the Catholic community in the UK.
You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're introducing our mission to parishes, representing us at national events, or recruiting participants for our challenge events, your work will have real impact. If you're passionate about justice, have a strong knowledge of fundraising and want a role that improves the lives of people seeking sanctuary, this is your chance to make a difference every single day.
Job description
1. Developing and leading JRS UK’s parish engagement plan:
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Strategic development of JRS UK’s long-term approach towards engaging parishes in our mission
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Arranging and delivering fundraising appeals, talks, and engagement with parish groups
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Ensuring that parishes supporting our mission are kept up to date with our work and opportunities to get involved
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Building sustainable relationships with at least 20 parishes annually by year two
2. Expanding JRS UK’s outreach in the Catholic and wider Christian community:
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Identifying and delivering opportunities to share our mission with others and involve them in our work including:
i. representing JRS UK at national events
ii. leading our engagement with other Jesuit organisations and Catholic organisations such as the National Justice and Peace Network
iii. Producing resources tailored to different audiences such as Catholic youth groups, Justice and Peace groups, and non-churchgoing Catholics
3. Leading recruitment of regular donors:
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Utilising the opportunities outlined here to engage new regular/committed supporters
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Recruiting at least 120 new regular supporters annually by year 2
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Working with the Fundraising and Communications Manager on our process for welcoming and stewarding regular supporters
4. Leading our challenge events programme:
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Recruiting and stewarding our teams for the TCS London Marathon, London Landmarks Half Marathon, and Vitaly 10k ensuring all participants are supported, equipped, and celebrated
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Keeping past participants up to date with our work and the impact of their support
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Promoting opportunities for supporters to undertake their own fundraising events
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Raising a net income of £20,000 annually through challenge events by year 2
Other responsibilities
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Working with the Fundraising and Communications Manager on our schools and universities engagement plan
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Ensuring good quality supporter records are kept in compliance with data processing requirements
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Periodic management of interns or volunteers
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Other duties as required by the Head of Communications, Fundraising and Advocacy
The client requests no contact from agencies or media sales.
Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:
Senior Trust & Grant Fundraiser
Salary: up to £33,000
Permanent full time post (part time considered for right candidate)
Location: Hybrid working with days in Bradford, Skipton, and/or Harrogate office
We are seeking an experienced and motivated Senior Trust & Grant Fundraiser to lead and grow our charitable income from trusts, foundations and grant-making bodies.
Reporting directly to the CEO, you will play a key strategic role in securing sustainable funding, both restricted and unrestricted, that enables Carers’ Resource to enhance, expand and support our existing services and allows us to invest in organisational infrastructure, website and digital technology.
The successful candidate will have a proven track record of personally securing at least £200,000 per annum in trust and grant income and will be confident developing compelling funding applications, building long-term funder relationships, and identifying new income opportunities.
This is an exciting opportunity for a skilled fundraiser who is passionate about making a difference and wants to contribute to the growth and impact of a respected regional charity.
Key Responsibilities
- Develop and implement a trust and grants fundraising strategy aligned with organisational priorities.
- Research and identify suitable trust, foundation and statutory funding opportunities.
- Prepare high-quality, persuasive funding applications, proposals and expressions of interest.
- Secure a minimum of £200,000 per annum in trust and grant income.
- Build and maintain strong relationships with funders, partners and stakeholders.
- Manage the full grant cycle including applications, monitoring, reporting and stewardship.
- Work closely with the CEO and senior leadership team to develop funding priorities and project budgets.
- Collaborate with operational teams to gather impact data, case studies and outcomes.
- Maintain an accurate pipeline and reporting system for funding applications and deadlines.
- Produce timely and accurate reports for funders demonstrating impact and outcomes.
- Monitor fundraising trends, sector developments and funding opportunities relevant to carers and community services.
- Support the development of partnership and collaborative funding bids where appropriate.
- Ensure compliance with fundraising regulations and best practice.
Person Specification
Essential
- Demonstrable success in securing trust and grant funding, including a proven track record of personally generating at least £200,000 annually.
- At least 3 years experience of writing successful funding applications to trusts, foundations and statutory funders.
- Excellent written communication and bid-writing skills.
- Strong relationship management and stakeholder engagement skills.
- Ability to manage multiple funding applications and deadlines effectively.
- Experience of developing fundraising pipelines and income strategies.
- Strong analytical and budgeting skills.
- Ability to work independently and collaboratively across teams.
- Passion for supporting carers, vulnerable people and local communities.
- Proficient IT skills including Microsoft Office and CRM/database systems.
Desirable
- Experience working within the charity, health or social care sector.
- Knowledge of issues affecting unpaid carers and vulnerable communities.
- Experience of reporting to senior leadership teams and trustees.
- Understanding of monitoring and evaluation frameworks.
Personal Attributes
- Proactive and self-motivated
- Highly organised with strong attention to detail
- Strategic thinker with a creative approach to fundraising
- Compassionate and values-driven
- Professional, resilient and adaptable
What We Offer
- Opportunity to work for a respected and impactful Yorkshire charity
- Flexible and hybrid working opportunities
- Supportive and collaborative working environment
- Ongoing professional development
- Generous annual leave entitlement
- Pension scheme
Equality, Diversity & Inclusion
Carers' Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.
Closing date for applications: Monday 15th June 2026
Email your application, including a covering letter explaining your fit to the role and CV.
Or apply directly via our website
Email your application, CV and a covering letter explaining your fit to the role.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.
About the role
As the PR and Communications Officer, you will support the Senior PR and Communications Officer to raise awareness of the Charity by identifying and promoting compelling stories to regional and national media. Working closely with colleagues across PR and Communications, clinical teams, Fundraising, Marketing and Digital, you will help to showcase the Charity’s impact on people affected by cancer in the UK and around the world, while supporting fundraising activity across all income streams.
With support you will use your communications skills and expertise, to write content for relevant in‑house magazine titles andhelp promote community fundraising and major donor events, corporate partnerships, and fundraising campaigns.
What you’ll be doing
- Supporting a comprehensive media service which includes the proactive sell in of positive stories.
- Building relationships with clinical colleagues and in particular, Charity-funded consultants, nurses, researchers, and allied health professionals to gain their support for Charity communications including press releases, tailored pitches, other print media channels and the Charity's magazine.
- With support, write and edit the Charity’s supporter magazine, Progress, in collaboration with the Charity’s leadership team and fundraising colleagues.
- Working with fundraising teams to identify unique and inspiring stories associated with the Charity’s annual calendar of events and campaigns.
About you
You’ll be an exceptional team player with:
- Relevant media relations and/or communications experience
- Proven track record of delivering compelling copy, in the right tone and to deadline.
- Strong interpersonal skills - the ability to build effective and productive relationships with colleagues and case studies.
- Strong organisational skills – the ability to plan and prioritise content development in line with agreed targets and timelines.
- Experience of managing stakeholders both within and outside an organisation, at all levels.
What we offer
- Hybrid working between home and Chelsea with occasional travel to Sutton
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications. The deadline to apply is midnight on Tuesday 26 May.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
The Communications Manager is a key role in the planning and delivering of high quality, integrated internal and external communications to increase awareness of and drive engagement with The Children’s Trust, as part of the Fundraising and Communications Directorate. Working alongside senior colleagues in marketing, media and digital, the role helps ensure our communications are well planned, effective, aligned and consistent, using insight and evaluation to demonstrate impact.
Consistency of Brand and Messaging, content and story gathering
- Build relationships with staff, volunteers and families, telling the stories of The Children’s Trust, to be delivered through a number of channels and who can, alongside celebrities, become ambassadors for the charity
- Drive consistent use of The Children’s Trust key messages across all communications channels
- Work alongside the Senior Marketing Manager to keep style guidelines updated and refreshed on a regular basis
- Work with the Senior Media and Communications Manager to ensure communications collateral is regularly updated, particularly where children and families feature, ensuring it is in line with the charity’s consent process
- Work with the creative team to ensure brand guidelines are refreshed and updated and that there are toolkits and templates available to wider staff
- Assist withthe creation and production of key reports e.g. Quality Report, Annual Report
External Communications
- Work with the Senior Media and Communications Manager to assist with The Children’s Trust press office function, including being part of an out-of-hours press office rota during key periods
- Support a programme of proactive public relations and communications campaigns across a range of media channels, driving awareness of the charity to target audiences
- Support the Head of Marketing and Communications with issues and reputation management
- Help to quickly develop appropriate strategies for responding to a wide range of issues and incidents, whilst liaising with other stakeholders to create and publish the required collateral
- Work with internal stakeholders to identify and create stories and content that supports internal and external marketing and communication activity
- Support the organisation’s approach to volunteer and alumni engagement
- Support the Digital Manager with creating content for and updating The Children’s Trust website and The Children's Trust school website
- Oversee the consent process for work with families ensuring that images and information on the children and young people we support is in line with The Children’s Trust policies and procedures.
Internal Communications
- Be part of a core team to plan and implement an internal communications programme across the charity
- Ensure messages and information is developed and shared appropriately across the organisation
- Monitor key issues and provide guidance and counsel on staff engagement and communications, external communications content in support of agreed projects and objectives
- Work with the Senior Media and Communications Manager and Head of Marketing and Communications to draft internal communications across the charity’s internal communications channels
- Work with wider directorate to evaluate success of existing internal communications and develop new ideas
- Oversee content planning and updating and supporting colleagues to manage their areas on our staff intranet The Loop
Marketing and Communications Management
- Work with fellow managers in the team (currently Senior Media and Communications Manager, Senior Marketing Manager and Digital Manager) to lead the development and implementation of marketing and communications strategies to support the delivery of The Children’s Trust’s strategic objectives
- Conduct monitoring and evaluation to demonstrate the impact of the team’s work
- Provide strong project management for communications projects and campaigns, ensuring work is delivered efficiently, collaboratively and to a consistently high standard
- Develop strong relationships, internally and externally, and role model this to wider members of the department and directorate
Fundraising Communications / Income Generation Communications
- Work with fundraising and retail colleagues within the directorate to plan, execute and evaluate communications campaigns which supports income generation, in line with the fundraising objectives of the charity
- Support the Digital Manager with creation and distribution of marketing emails and creation of reports
- Business Development – working with the team to support campaigns which support the business development objectives of the charity, to promote support the department with its stakeholder engagement to professionals and parents.
Interview date: w/c Monday 1st June 2026
Staff benefits include free staff parking, and more… read more below
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.
Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.
Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.
Key Responsibilities:
Supporter Journey Development & Design
· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.
· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.
Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.
· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.
· Lead for data, compliance and technical troubleshooting.
Data Selections & Audience Targeting
· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.
· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.
· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.
· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows
· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.
Supporter Loyalty & Stewardship Communications
· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.
· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.
· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.
· Lead for your team adhering to GDPR-aligned audience management and safe data activation.
Leadership & Collaboration
· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.
· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.
· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.
Knowledge, skills and experience needed:
· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation
· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.
· Familiarity of audience targeting segmentation and data selections.
· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.
· Proven ability to lead teams and manage complex, cross‑functional projects.
· Strong analytical mindset with the ability to translate insight into action.
· Excellent communication and stakeholder‑management skills.
· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.
· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.
· Demonstrable budget development and management experience.
· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.
· Ability to distil complex data into simplified actionable insights that build the programme.
· Curious, analytical, and comfortable working with data and making driven decision‑making.
· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.
· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.
· Experience of coaching internal stakeholders, with strong workshop facilitation experience.
· Committed to continuous learning and innovation.
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £56,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Senior Evidence & Evaluation Manager will sit within the Impact & Evidence directorate at the heart of Youth Futures Foundation.
Working with three Heads of Evaluation, the Deputy Director and the Director, you will help ensure our evaluations are designed to generate credible evidence of what works.
You will:
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lead the design, commissioning and management of impact evaluations, including RCTs and QEDs. This will include feasibility or developmental work where interventions are not yet ready for full impact evaluation.
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work closely with independent evaluators and delivery partners and colleagues in our Programmes & Grants and Policy & Communications directorates to assess the evaluability of interventions, and lead the design and delivery of large-scale, complex impact evaluations.
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contribute to strengthening our ‘evaluation architecture’, leading projects that enhance data infrastructure and access to administrative datasets, and set standards for methodological rigour in the sector.
In addition, you will lead other aspects of the team’s commissioning. This may include developing policies and processes, supporting the Heads of Evaluation to strengthen commissioning practice.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our job recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Join BookTrust, the UK’s largest children’s reading charity, and help change children’s lives through reading. For more than 100 years, we’ve been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds.
We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you’ll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK.
This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You’ll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships.
The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month.
Fundraising at BookTrust
As a charity, fundraising is central to BookTrust’s mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy.
You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do.
Job Purpose
The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters.
This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading.
Key Responsibilities:
Programmes and projects
- Manage acquisition and retention campaigns including testing new audiences and channels.
- Deliver effective supporter journeys to ensure the highest possible standards of donor experience.
- End-to-end campaign management across the fundraising mix including legacies, mid value and in memory.
- Support the testing and development of new community and events fundraising opportunities.
- Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets.
Relationships
- Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters
- Work effectively with external suppliers and agencies, maintaining strong working relationships.
Budgeting, analysis and reporting
- Monitor and control income and expenditure against targets outlined in annual plans.
- Feed into quarterly forecasting and annual budget setting processes.
- Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
- Contribute to CRM development and update existing reporting mechanisms.
Other
- Keep up to date with innovation and changes in the sector and external environment.
- Undertake other duties as required that are commensurate with this role.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience managing social media, using a website CMS and other digital tools that will support engagement with the real Living Wage and other key areas e.g. Living Hours and a Living Pension, across multiple stakeholders. They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.
As part of a busy department of communications specialists spanning media, digital, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and website management.
The person in this role will line manage a Communications Officer who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting the personal development of team members This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Senior Communications and Marketing Manager at the Living Wage Foundation.
This role will play an integral role in shaping the wider communications strategy. You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign.
Main Responsibilities
Working as the Digital Communications Manager, reporting to the Senior Communications and Marketing Manager, your main responsibilities will include:
Social media:
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Lead the team in the use of social media to increase brand awareness and impact; generate innovative approaches.
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Oversee Communications Officers to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
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Manage paid advertising strategy on social media, overseeing relationship with external agencies.
Website:
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Work with developers to maintain and update website CMS alongside Operations team, support the team in creating news and blog content and help upskill colleagues to create content for the website.
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Support on development of a members’ dashboard area to improve processes and enhance the accreditation experience.
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Use insights and analytics to monitor the success of the website e.g. Google Analytics.
Materials development and dissemination:
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Ensure all work is completed within brand guidelines.
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Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors.
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Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.
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Basic design and video-editing support of communications and marketing collateral.
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Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans.
Situational awareness and research:
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Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
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Confident to test and learn from new digital and marketing approaches.
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Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.
Strategy development:
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Participate in development of the communications strategy, contributing tactical and creative ideas around implementation, ensuring it is integrated with wider communications and campaigns strategies.
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Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
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Work with wider teams to support the development of tailored digital communications strategies
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Manage limited budgets for the digital growth strategy.
Reputational and risk management:
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Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.
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Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
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Effectively represents the organisation with senior stakeholders
External relationships:
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Collaborate with Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.
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Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency.
Campaigns and events management:
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Develop creative digital marketing campaigns that promote our brand and further engagement objectives.
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Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.
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Provide digital support and advice for organisational campaign and event priorities.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal comms and knowledge management:
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Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
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Provide digital support and advice to colleagues across numerous projects; this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work.
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Act as a brand ambassador for the whole organisation.
Internal relationships:
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Line management of the Communications Officer.
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Provide leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
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Ability to manage or coordinate staff across the organisation.
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Ensure the work produced across the team is of high quality and reflective of organisational values.
Contribute to CUK mission and its strategic objectives:
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Demonstrate enthusiasm and commitment to the function and the core mission of CUK/ Living Wage Foundation.
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Reliably implement and participate in the development of cross-organisational policies, procedures, and values in the delivery of work across the communications department.
Learning, expertise & DEI
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Keep up to date with comms developments, good practice in third sector etc.
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Train others with relevant and helpful advice and technical support
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Proactive in maintaining own wellbeing and supporting direct reports in managing their wellbeing at work
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Display self-awareness of DEI issues and the impact on direct reports. Act as a role model for DEI awareness and implementation.
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Be alert to and manage the impact of DEI issues for direct reports and stakeholders.
Personal Specification
(D) Desirable, (E) Essential
Experience
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Background in communications with experience working with digital tools, including analytics tools (E)
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Experience working with multiple internal project teams (E)
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Experience managing a team and manage work of others (preferably line management) (E)
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Expertise managing social media platforms (E)
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Expertise at managing a website CMS and/or leading on website UX (E)
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Expertise managing email marketing (E)
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Experience of working on integrated communication campaigns (D)
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Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
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Experience of video production and editing (D)
Key skills and knowledge
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Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, WordPress, Drupal etc) (E)
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Proficient in Google Analytics (E)
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Proficient in content marketing and social media strategies across LinkedIn, Instagram, Facebook (E)
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Excellent written and verbal communication and ability to tell stories (E)
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Ability to manage external agencies and stakeholder engagement (E)
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Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
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Proficient in content marketing and social media strategies (D)
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Proficient in SEO (D)
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Strong understanding of brand and design principles (D)
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An understanding of Citizens UK’s national campaign areas (D)
Personal qualities & values
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An enthusiasm for digital communications, coupled with a strong commitment to the mission of the Living Wage Foundation (E)
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A commitment to the Citizens UK values: Solidarity, Kindness, Courage, Inclusion, Relational. (E)
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A strong team player, fostering a collaborative and inclusive working environment. (E)
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Takes accountability (E)
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Creative and curious (E)
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Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Application timeline
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Applications open 18th May:
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Applications close: 7th June
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Interviews to be held on 16th or 24th June
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.
About the role
As Senior Supporter Retention Officer (Loyalty and Regular Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You’ll design bespoke supporter journeys that build loyalty and develop regular giving campaigns, including upgrade, conversion and reactivation. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow sustainable income from existing audiences to fund vital medical aid.
In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on regular giving and loyalty. You’ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns, supporter journeys and stewardship touchpoints.
This is an important and exciting time to join MAP. As we grow our supporter retention programme, you’ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.
About You
Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals?
We’re looking for a Senior Supporter Retention Officer (Loyalty and Regular Giving) to develop our high-performing retention programme. In this role, you’ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on growing supporter loyalty and income from regular giving. If you’re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we’d love to hear from you.
Please see the job description for full details on key responsibilities and who we’re looking for.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams from Wednesday 3rd June – Tuesday 9th June.
How to Apply
Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on Monday 25th May 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background check
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks.
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.
About the role
As Senior Supporter Retention Officer (Appeals and Islamic Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You'll design bespoke supporter journeys for key audiences, including Islamic givers and mid-value supporters. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow income from existing audiences to fund vital medical aid.
In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on cash appeals and our Islamic giving programme. You’ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns and supporter journeys.
This is an important and exciting time to join MAP. As we grow our supporter retention programme, you’ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.
Please see the job description for full details on key responsibilities and who we’re looking for.
About You
Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals?
We’re looking for a Senior Supporter Retention Officer (Appeals and Islamic Giving) to develop our high-performing retention programme. In this role, you’ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on Islamic Giving and Cash Appeals. If you’re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we’d love to hear from you.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams from Wednesday 3rd June – Tuesday 9th June.
How to Apply
Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on Monday 25th May 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.
The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.
The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.
Why Join Us:
Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.
BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.
Person Specification
Essential
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Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.
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Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.
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Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.
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Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.
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Experience of leading or supporting governance processes, including board reporting, risk management and compliance.
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Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.
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A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.
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The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.
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The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.
Desirable
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Experience of working in or with the music industry, creative industries or arts and culture sector.
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Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.
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Experience of implementing or managing a CRM system, project management platform or other operational technology.
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Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.
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Experience of leading an organisation through a period of significant change, transition or growth.
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An existing network within the UK music sector, creative industries or racial equity and social justice space.
At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!
To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.
To drive transformational, systemic change across the UK music sector, ensuring every person regardless of background.
The chosen candidate will ideally be based in Hertfordshire, and any travel expenses from within the county will be covered.
This is a fixed-term contract for 9 months, with a possible 3 month extension.
About Us
Healthwatch Hertfordshire are an independent champion for people who use health and social care services. Being a values-driven organisation with a national reputation for our research and engagement work, we are here to find out what matters to local people and help ensure their views shape the support they need.
Our purpose is to help make care better for people by improving how services are run now and in the future. We have an ambitious vision to ensure that health and social care work for everyone.
The Role:
We are looking for someone who enjoys talking to people, listening to their experiences, and turning those conversations into meaningful change.
You will gather evidence from Hertfordshire residents about their experiences of health and social care services, analyse the findings, and produce clear insight driven reports that drive service improvement through insightful recommendations, and partnership with decision makers.
The broader health and social care landscape is actively changing around us, and we need someone who can work flexibly, respond to changing needs, and stay confident and calm during change – making sure our values and duties to the public are successfully delivered.
Responsibilities
- Building relationships with local residents, including those from underserved and marginalised communities
- Running focus groups, surveys, and engagement events
- Engaging with senior stakeholders (internally, NHS, county council, voluntary sector)
- Managing research and engagement projects from start to finish
- Writing clear, practical reports and insights
- Presenting findings and recommendations
Essential Criteria
- You live in or near Hertfordshire and can travel regularly across the county
- You are confident and experienced communicating with the public, diverse communities, and senior leaders
- You have experience designing and delivering research questions, running focus groups, and crafting and analysing survey data
- You can write clear, engaging reports for health and care decision makers and the broader public, drawing recommendations from the insights
Skills and Experience
- Ability to scope, design, organise, deliver, and analyse insight from focus groups and online surveys
- Experience of engaging directly with members of the public to gather insights
- Talking to people from a wide range of communities
- Good organisation and project management skills
- Strong written and verbal communication
- Ability to work collaboratively and in a flexible and agile way
If you do not meet the entire criteria but believe you have preferential experience and transferable skills, we welcome you to apply.
To Apply
Please submit your CV and a tailored covering letter to Louis Eastwell of Hire Purpose, before 23:59 on Sunday 31st May 2026.
You are welcome to initially submit a CV prior to completing a covering letter.
Louis is exclusively managing this recruitment campaign and will be speaking with all longlisted candidates prior to a formal interview with Healthwatch Hertfordshire.
Application Guidance:
A tailored covering letter highlighting how you meet the essential requirements of the role, outlining your relevant experience, skills, attributes, and your motivation for applying and supporting Healthwatch Hertfordshire’s mission.
Hire Purpose champions inclusive recruitment.
We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity, and inclusion.
Hire Purpose is also proudly a B Corp certified business that has met B Lab UK’s high standards of social and environmental performance, transparency, and accountability.
Please submit your CV and a tailored covering letter to Louis Eastwell of Hire Purpose, before 23:59 on Sunday 31st May 2026.
You are welcome to initially submit a CV prior to completing a covering letter.
Louis is exclusively managing this recruitment campaign and will be speaking with all longlisted candidates prior to a formal interview with Healthwatch Hertfordshire.
Do you have the passion and storytelling skills to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in bringing our work to life through powerful case stories, compelling content and engaging communications that inspire action and raise awareness?
We are looking for an Interim Communications & PR Officer to join our brilliant marketing and communications team on a fixed-term basis. This is an exciting opportunity for someone who thrives on creating impactful content, building relationships, and working collaboratively across an organisation to deliver meaningful communications.
In this role, you’ll take the lead on developing and managing a library of real life stories from people affected by ovarian cancer, ensuring their voices are heard in a way that is sensitive, authentic and impactful. You’ll create high quality written content across a range of channels – from website copy and emails to reports and campaign materials – helping to engage and inform audiences and support organisational objectives
You’ll also play a key role in managing relationships with supporters, including celebrities and influencers, identifying opportunities to amplify our work and increase our reach. A creative, empathetic and highly organised individual, you’ll be confident working with people with lived experience and handling sensitive stories with care. You’ll enjoy collaborating with colleagues across teams and be motivated to continuously improve how we communicate, ensuring our messages are clear, compelling and impactful.
With the support of the Interim Senior Marketing and Communications Manager, you’ll contribute to delivering communications that engage more people with our work – whether that’s using our services, campaigning for change, or supporting us through fundraising and partnerships.
If you’re excited by the opportunity to use your communications and storytelling skills to make a real difference, we’d love to hear from you.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role is a full time, 35 hours per week, interim position (1 year fixed term contract).
We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office near London Bridge when required.Please email our organisation if you would like to find out more about how frequently you would likely be required in the office for this role.
The client requests no contact from agencies or media sales.


