Supported Housing Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury
Responsible to: Head of Adult Services
Probation Period: 6 months
Benefits: 25 days holiday pro rata, bank holidays, plus 3% matched pension contribution, employee health cash plan and discounts scheme
Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010.
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (the Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
We are looking for a creative and proactive individual who has experience of supporting survivors of domestic abuse. Working with survivors of domestic abuse as an outreach worker, you will play a crucial role in advocacy, risk assessment, safety planning and empowerment.
As part of our passionate and committed team of approximately 45 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
JOB PURPOSE
- To provide practical and emotional support to survivors of domestic abuse, including crisis intervention, risk assessment and safety planning.
- To develop individual support plans, which address the risk of harm and offer information, advocacy, advice and signposting to survivors, underpinned by individual risk and need.
- To empower survivors, thereby increasing self- esteem, reducing isolation and helping survivors to keep safe.
- To provide survivors with information relating to their rights and ensuring survivors are empowered to make decisions based on their options.
- To work in collaboration with the adult team and wider Rising Sun team to support other programmes delivered within the organisation.
MAIN DUTIES AND RESPONSIBILITIES
Service delivery
- Work as part of a team providing high quality support, advice, advocacy and information to survivors of domestic abuse.
- Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality.
- Work in a needs led way with a specific focus on a trauma informed approach, which recognises domestic abuse and its impact.
- Work holistically with survivors, recognising individual needs, and help survivors to recognise and build on their strengths and abilities to build self-esteem and resilience.
- Offer support face to face or remotely, via phone or video call, depending on the needs of the survivor and current guidance around social distancing.
- Attend regular supervision and appraisals with line-manager.
- Work effectively in partnership with other agencies and refer on appropriately, dependant on need and risk. This may include referral to specialist agencies, to other specialist DVA services or other external processes (for example MARAC).
- Assess risk to individuals on a regular basis using the DASH risk indicator checklist.
- Work with survivors to develop tailored support plans with a focus on reducing the risk of harm, increasing their personal safety (and that of any children) and responding to their individual needs.
- Support survivors to be able to identify and manage the risks to themselves and their children
- Provide information to survivors in relation to their options, including guidance in relation to their housing, legal and welfare rights and advocate on their behalf as required.
- Encourage service users’ participation in service development, continuous improvement and feedback exercised.
- Represent the Rising Sun at relevant community meetings and forums.
- Support Rising Sun’s community services including our One Stop Shop drop in service and group programmes.
- Maintain up to date and accurate records and ensure, reports and evaluations are completed as required.
- Work as part of a team, supporting colleagues and building positive working-relationships with team members.
- Contribute to wider team meetings and discussions to share learning and feed into organisational developments.
- Be willing and available to work some evenings and weekends as required to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).
General
- At all times work professionally and to a high standard, setting an example to the wider team and external partners.
- A good knowledge and understanding of using IT programmes such as Word and Excel.
- Complete administrative tasks and ensure paperwork and evaluations are kept up to date.
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
- Be proactive and solution focussed while paying attention to detail.
- Participate in supervision, training and meetings as required.
- Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
Knowledge and Qualifications
- An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (Desirable).
- Good understanding of the impact of domestic violence and trauma on survivors, children and young people, families and communities.
- Knowledge of issues affecting survivors, and an understanding of the barriers they may face in accessing support.
- Thorough knowledge of safeguarding practice, procedures and legislation.
- Good understanding of the operation of the agencies working together to support survivors such as social services, police etc.
Experience
- Experience of working with survivors affected by domestic and sexual abuse.
- Experience of managing own case load, working under pressure and prioritising workload.
- Experience of risk assessment and management, and safety planning.
- Experience of multi-agency partnership work.
- Experience of facilitating group programmes. (Desirable)
- Experience of working for a charity or not for profit organisation. (Desirable)
Skills
- Excellent listening, written and verbal communication skills.
- Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.
- Effective crisis management, negotiation, advocacy and interpersonal skills.
- Ability to work well within a team and responsibly on own initiative.
- Good task management skills and the ability to work effectively under pressure and to deadlines.
- Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.
General
- Able to work co-operatively with colleagues, statutory and non-statutory agencies.
- Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
- A good understanding of the importance of confidentiality, safe practice and health and safety procedures.
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- A firm commitment to women, children’s and young people’s rights and to work within Rising Sun framework and its core values.
- Able to travel independently across East Kent to meet survivors and attend meetings.
- Willingness to carry out the policies and procedures of the Rising Sun and to work to agreed guidelines and codes of conduct.
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Do you enjoy the smell of old books? Have a passion for preserving mission history? Expertise in records management? Then this unique archivist role at one of the world’s most historic mission organisations might be for you.
- Permanent, part-time: 21 hours a week
- Based at CMS House, Oxford (OX4 6BZ)
- Starting salary £18,192 pro-rata (£30,320 FTE) with a generous pension contribution: up to 10 per cent employer contribution on annual salary.
- 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
- Generous rewards and wellbeing package, including:
- access to 24/7 employee assistance programme with qualified counsellors
- regular wellbeing coffee mornings
- support on menopause for women
- up to three volunteer days a year
- up to three family emergency leave days a year
- retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and/or individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as laid down in the job description and person specification.
Talk to us first?
If you would welcome an informal discussion (between Monday-Friday) about the role before applying, please contact Melinda Staines, People and Culture Manager.
Your role
Since its foundation in 1799, CMS has been a significant actor in the history of Christian mission in the UK, and in the process has generated a huge body of archive material, which is of interest to many researchers around the world. The archivist shapes the ongoing development of the archives and is responsible for all aspects of the day-to-day management and administration to best practice standards. The role is to care for, develop and promote the archive records of CMS in the UK in such a way that they are available for all present and likely future needs of staff, members and supporters, overseas partner churches and members of the public with identified research interests. An important part of this is to manage the archiving of digital material in a sustainable way.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven relevant experience working with computerised systems for archive and records management. In addition, s/he will be a good communicator, able to prioritise effectively, have strong organisational skills, the ability to work independently but also a team player.
It is also a requirement for this post holder to be in sympathy with CMS’s values and aims.
Further details can be found in the job description and person specification available to download below.
Our commitment to you
Safeguarding
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Values
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
Closing date
We must get your application by midnight on Saturday 15 June 2024.
Interviews are planned to be held on 24 June at CMS House, Oxford.
Location: Hybrid home working and Office based (currently Hammersmith, likely move to Farringdon autumn 2024)
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with people who have current or recent experience of financial hardship and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, diversity, inclusion and belonging and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Our vision is that everyone in the UK has financial security so they can thrive.
Our purpose is to offer support to those of us facing financial shocks and together challenge the systems and perceptions that cause financial insecurity.
This role involves supervising risk management, overseeing the charity’s approach to contracts, and leading a small team dedicated to enhancing business support throughout the charity. If you're passionate about making a difference and are ready to contribute to our purpose, we'd love to hear from you. Apply now and be part of a team dedicated to creating positive change.
About You
As our Group Head of Governance, you'll step into a dynamic role within our CEO Office, shaping the future of our organisation. You'll be instrumental in steering Turn2us and Elizabeth Finn Homes towards excellence in governance. Your expertise will ensure that we not only meet but exceed legal and regulatory standards, setting a gold standard in corporate governance. From board secretariat excellence to robust risk management, you'll lead the charge, guiding our organisation to new heights of efficiency and accountability.
With your exceptional communication skills and strategic mindset, you'll elevate our governance practices. Your commitment to equity, diversity, inclusion, and belonging will infuse every aspect of your work, fostering a culture of inclusion and dignity.
From managing board secretariat matters to driving continuous improvement in governance practices. You'll lead by example, inspiring our team to embrace operational excellence and embody our values. Together, we'll ensure that safeguarding is not just a policy but a guiding principle in everything we do.
If you're passionate about social justice and ready to take your career to new heights, we want to hear from you. Join us at Turn2us, where every day brings new opportunities to create a brighter, more equitable future. Apply now and be part of a movement that's changing lives, one step at a time.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of four days a month. Some roles, including the Group Head of Governance are required to be in the office more often than others and this will be agreed with the hiring manager upon starting.
Please note that all job offers are subject to two to three satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 11.59pm, 4th June 2024
Interview date: TBC
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Corporate Relationship Manager – (Maternity cover – 12 month contract)
Location: Shooting Star House, Hampton and from home as agreed with line manager. Ad hoc working from Christopher’s, Guildford.
Salary: £30,000-£37,000 FTE
Hours: 37.5 hours per week
Closing date: Applicants will be interviewed on a rolling basis
**To apply, please send your CV with a short cover letter outlining why you would be a good candidate for the role. Applications will not be considered without a cover letter.**
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Corporate Relationship Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
We are looking for a creative, pro-active and outgoing Corporate Relationship Manager to join our team who can build on our successful corporate partnership programme. This is an exciting role that combines new business and account management, implementing Shooting Star Children’s Hospices corporate fundraising strategy with the aim of maximising income from corporate partnerships.
We would welcome applications from candidates with strong corporate fundraising or comparable experience who can maintain and develop existing relationships with corporate partners and proactively identify and secure new relationships. You will understand the need for a bespoke approach to each corporate, understanding their requirements and how best to achieve a mutually beneficial relationship. You will need to be committed, self-motivated and passionate about the work of the charity, and have demonstrable experience of delivering fundraising targets.
As a key member of our Corporate Engagement Team, you will be responsible for researching prospective corporate partners for specific industry sectors and building a pipeline of potential sources of income, identifying new opportunities and growing our partnership base as well as maximising income from current partners, and leading on our corporate volunteering programme. You will be a natural communicator who has the ability to persuade, influence and inspire, with the confidence to build relationships at a senior level, across various departments and industries.
If you are an enthusiastic and dynamic individual, a natural networker and compelling communicator who enjoys working in a team environment to achieve outstanding results then we would love to hear from you!
This is a fantastic opportunity to join a highly experienced fundraising team with a cause that engages and motivates supporters.
The post will be based at Shooting Star House in Hampton. You may be required to attend meetings across London and Surrey therefore you are required to have a full UK Driving Licence.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
If asked for interview, you will be required to prepare a short presentation.
To apply, please send your CV with a short cover letter outlining why you would be a good candidate for the role. Applications will not be considered without a cover letter.
The client requests no contact from agencies or media sales.
About the role:
The Achieving Potential programme at SHP supports SHP clients with options and opportunities to build their confidence, learn new skills and try new things. We are recruiting to an exciting new post within our team, having recently secured funding to take forward our digital inclusion offer.
People experiencing homelessness are often from the most socio-economically disadvantaged backgrounds and are digitally excluded. Digital access is crucial for peoples’ independence – e.g. accessing Universal Credit or GPs, but it’s also fundamental in addressing isolation and loneliness. Feeling connected to others can be the difference between someone continuing their journey out of homelessness or falling back into drug-use due to isolation/loneliness – we want to break the vicious cycle between digital and social exclusion.
As the Digital Inclusion Project Coordinator, your objectives will be to spearhead initiatives aimed at increasing digital inclusion within SHP’s diverse communities. This multifaceted role requires a blend of strategic planning, community engagement, technological proficiency, and environmental stewardship. You will work collaboratively with stakeholders from both withing SHP and externally to develop and implement sustainable solutions that bridge the digital divide and minimize the environmental impact of electronic waste.
About you:
- Demonstrated experience in community outreach, project management, and stakeholder engagement, preferably in the fields of digital inclusion, sustainability, or social justice.
- Strong communication skills, including the ability to engage with diverse audiences and communicate complex concepts in a clear and accessible manner.
- Strong analytical skills and creative problem-solving abilities to identify barriers, develop innovative solutions, and address complex challenges related to digital exclusion and e-waste management.
- Willingness to embrace change, navigate ambiguity, and adapt strategies in response to evolving priorities, emerging trends, and feedback from stakeholders and community members.
- Confidence to promote the benefits of the digital world and to challenge traditional silos and system barriers, as well as the ability to use different approaches and methods of communication with different stakeholder in order to achieve this
- The willingness and ability to provide flexible support, including support in the community and a variety of settings
- Proven ability to cultivate and maintain productive partnerships with different agencies, non-profit organizations, businesses, and other stakeholders to leverage resources
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date:Sunday 9th June at Midnight
Interview date: Wednesday 19th June
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Do you enjoyed a busy and rewarding working environment?
We have an opportunity to work for our Adult Carers Team as an Adult Carers Support Advisor. You will provide emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks.
- To offer emotional and practical support to build resilience for carers on a one-to one basis.
- To provide support face to face, over the phone and in group settings.
- To develop and run local support groups.
- To actively target those carers facing multiple issues, most likely to fall into crisis
- To support carers to access and where appropriate complete Carer’s Assessments
- To build and maintain a network of contacts with local service providers
- To organise and participate in training events for carers and professionals.
- To organise and participate in events for carers and or to raise awareness of carers needs, such as but not limited to Carers Week and Carers Rights Day
- To run an active caseload within the KPI requirements of the Bromley Well contract.
- To input cases on to the Charity log system accurately
- To ensure that services are accessible to carers.
- To participate in the provision of news and the production of the Carers newsletter
- To collaborate with other Bromley Well partners, including Mencap/MIND etc. to ensure effective appropriate referral pathways for quality service provision.
- To abide by and take part in the development and review of policy and procedure for the Carers pathway.
- At all times to maintain the professional integrity and reputation of the Charity and represent their main interests in any dealings with other bodies, groups and individuals.
- Attend staff meetings, supervision and organisational events as required.
- Collect case studies to help demonstrate AGE UK Bromley and Greenwich’s Adult Carers Support service’s impact.
- To undertake any other duties commensurate with the purpose and remit of the post.
- Undertake out of hours and weekend work as the role requires for which TOIL will be granted
If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.
The client requests no contact from agencies or media sales.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available.
About the role:
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects.
You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.
The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm)
About you:
- Previous experience of working with people with complex support needs.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 2nd June at Midnight
Interview date: 12th-14th June
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998. The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. These established projects include a fee earning training and consultancy Professional Services team, gig buddy, travel buddy scheme, a nightclub, campaigns and self-advocacy groups.
We are now looking for a committed individual to join our Gig Buddy team. The role holder will help to deliver a broad range of social activities which increase fun, friends, confidence and independence for our members with a learning disability.
The post calls for an individual with excellent administration, communication and social skills. We need a resilient individual who thrives on regular face-to-face interaction with beneficiaries. We welcome applications from candidates with a background in working on projects in the charity sector or those who possess transferable skills.
The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities.
MLMC not only says it values its staff but commits to them by offering an enhanced pension contribution, a Healthcare Plan (Claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 45p per mile, and working from home when appropriate. Free, dedicated staff parking is also available.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Newham.
£32,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Monday to Friday, 09:00-17:00
Could include some evenings, weekends and bank holidays as required
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
Educated to degree level or equivalent
Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Spitalfields Crypt Trust: Deputy Director of Services
A new and exciting opportunity to join this amazing East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. The post holder will be at the heart of managing, shaping, and developing SCT’s services, including all aspects of our Therapeutic Programmes, Supported Housing Team, Training and Development, Housing First provision, and emerging women’s and community-based services.
Salary: £40,777 - £48,984
Benefits: 25 days annual leave (increases with length of service), plus bank holidays, 5% employer contribution pension, generous sick leave provision, BUPA Employee Assistance Programme and Health Insurance cash plan (up to £600 pa towards medical costs), season ticket loan, cycle to work scheme
Hours: 35 hours per week
Applicants are invited to submit their CV and a covering letter outlining their suitability and reasons for their interest in the role.
Closing date: 9th June 2024
Full job description available on the website
The client requests no contact from agencies or media sales.
We're looking for two kind, compassionate and resilient Independent Domestic Violence Advisers to join our Homelessness service in London.
£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The London Domestic Abuse Advise Service provides support to address the risk of customers who are already involved with Look Ahead services. Customers are referred from all four specialisms of the organisation; Young People; Homelessness; Mental Health; and Learning Disabilities.
The role of an IDVA is to address the safety of victims and survivors of domestic abuse using DASH RIC and Individual Safety and Support Plans and represent the needs and values of each victim/survivor to external services. We take a trauma-informed and person-centred approach.
The post holder will be required to work alongside Look Ahead key workers and staff to support customers with complex needs are being supported by Look Ahead.
The post is restricted to females only due to the nature of the role. The occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 applies.
This role is a Fixed Term Contract, lasting nine months.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
KEY RESPONSIBILITIES: Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include:
Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
Building supportive, trusting relationships with customers and creating a positive atmosphere.
Regular attendance at Marac
Making relevant safeguarding referrals.
Support Customers to obtain Non-Molestation Orders where needed and any other civil remedies available to them.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Attending all court and Case Management hearings with or as a representative for customers.
Supporting customers to set personalised goals in the form of a Safety and Support Plan.
Safety planning with customers.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Look Ahead IDVAs embody and promote the organisations values of quality, creativity, innovation, continuous improvement, integrity, transparency, openness and trust.
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
Experience of working with survivors of domestic abuse
Knowledge of Safeguarding
Experience of Risk assessments and safety planning with domestic abuse victim/survivors
Desirable:
IDVA Qualification
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Hours: 35 hrs per week
Contract: FTC until March 2025
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London (Holborn) - flexible working arrangement can be agreed with the line manager.
An exciting opportunity has arisen to join the Customer Service (Events) team at the National Housing Federation. The Federation run a range of commercial and free to member conferences and webinars, with numbers ranging from 50-1300 registrations in virtual, hybrid and in-person formats. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities.
The Customer Service Executive (Events) will provide a key level of support and assistance to the Events team through administration, registration and managing live databases and systems for the range of events and conferences – both income and non-income generating, throughout the year.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in joining an award winning events team?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Provide a central point of contact for events and excellent customer service, dealing with incoming calls, email enquiries and requests for information or queries from colleagues and members.
- Collate, update and maintain accurate delegate and wider member data in the Federations CRM system.
- Coordinate logistical event support across all events, printing and distributing event collateral, packing and couriering equipment and managing delivery services.
- Manage virtual and in-person conference registration and helpdesks. Setting up and distributing badges, resolving platform and tech issues and dealing with general enquiries.
The successful candidate:
The successful candidate will be able to demonstrate:
- Clear in both written and verbal communication.
- Excellent phone and public facing manner.
- Some experience of working with Microsoft office and/or CRM databases.
- A basic understanding of virtual, hybrid and in-person events.
- Excellent Customer service and communication skills.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: Monday, 27th May 2024
Interview date: 3 and 4 June 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to join our Finance team. You will work alongside the other Finance Officer to ensure that Richmond Borough Mind’s financial administration operates in an efficient and timely manner.
Working with Sage50 Cloud Accounting, you will process supplier invoices, payments and expenses by setting up BACS payments, standing orders and direct debits as necessary. You will assist with monthly accounts; preparing monthly payroll information and processing month end schedules as requested.
This role will see your existing financial accounting and administrative skills develop, working closely with the Head of Finance in the preparation of management accounts and budgets as well as ad hoc financial tasks.
Benefits of working for RB Mind:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
· Bonus 1 day of annual leave per year over the festive period (subject to Trustee approval) [pro rata]
· Paid time off for medical appointments
· Contributory Pension Scheme
· Employee Assistance Programme (EAP) including free counselling sessions and a wellbeing app
· Training and personal development opportunities
· Staff away days and socials
· Access to shared resources and training opportunities via Mind Federated Network
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Successful candidates will be required to complete an Enhanced DBS.
Please ensure your covering letter addresses how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Waterloo Community Counselling (WCC) offers life-changing accessible and affordable counselling in the heart of London and is a small charity that has a big impact! We are one of only a handful of Low-Cost Counselling services offering weekly therapy at reduced fees, or for free. We reach adults from diverse backgrounds and our unique Multi-Ethnic Counselling Service (MECS) provides free mother-tongue counselling to migrants, refugees and asylum seekers who have survived exile, torture, human trafficking and modern slavery in 30 languages.
WCC has gone through a period of transformation and operational improvements over the past 2 years which has increased the charity’s financial and organisational resilience. We are now looking for a Finance Manager who will join a well-developed team and be responsible for embedding the progress made and identifying further areas for improvement.
About the role of Finance Manager
The Finance Manager is a core member of WCC's management team and is a key advisor and partner to the CEO on all areas of finance. The post-holder will have responsibility for timely and efficient management of the day-to-day accounting function and all internal and external financial reporting. Reporting directly to the CEO this role is part of a friendly, highly productive and collaborative, dedicated clinical and operational staff team of ten.
It is a varied and senior position that is part time, 3 days per week, and we are happy to discuss how the hours are worked over the week. It’s hybrid, working a minimum of one day per week in our Waterloo office. The salary is £45,000 to £48,000 pro rata, depending on experience.
The successful candidate will:
- Be a Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc).
- Have 5+ years PQE, preferably with charity sector/ fund accounting experience.
- Able to demonstrate working independently and as finance lead.
What's on Offer
- Permanent contract (you will have a probation period of 6 months)
- Salary range of £45,000 to £48,000 depending on experience (Part time 3 days, pro-rated salary to hours)
- Flexible, hybrid working (1 day a week in our Waterloo office but this can be flexible)
- 25 days annual leave plus bank holidays (pro rata)
- Employer Pension contribution 3%
- Ability to be a key influencer / decision maker within the organisation.
- Positive, supportive working environment where learning and development is actively promoted, and training needs supported.
- Monthly Reflective Practice Group for the staff team (RPGs provide a supportive space for people to explore and understand their interactions and team dynamics amongst other things)
WCC is committed to Equality, Diversity and Inclusion and we therefore welcome and encourage applications from people of all backgrounds. The charity promotes a positive work life balance through its inherent flexible approach.
Closing date: Friday 14th June
Interview date: week commencing 1st July
If you would like to join our friendly, highly productive and collaborative team, please apply with your CV and covering letter highlighting how you meet the requirements of the role.
Our mission is to deliver life-changing counselling and mental health support for Londoners that is affordable and accessible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a charity that manages Whiteley Village retirement community, founded over a hundred years ago in Walton on Thames, Surrey, and the Village located in 225 acres of beautiful grounds and is a very special place to live and work.
About the role:
As the Trusts and Foundations Fundraiser you will use your core knowledge and skill to reflect on strategy, relationship building and leading our charitable profile and income streams.
You will develop and influence strategy formation with supporters and other stakeholders to identify and actively seek out and engage trusts, foundations, and other funders by writing compelling and comprehensive funding bids, presentations, and applications.
You will work collaboratively with Senior Management Team to enhance stewardship to enable creative, effective, and appropriate activities to promote the development of sustainable engagement with supporters.
About you:
You will have demonstrable knowledge and experience of trusts and grants fundraising in a complex organisation as well as experience of prospecting, writing, and managing the application process. Ability to develop relationships with a broad range of stakeholders is vital.
In this role you will need excellent communication and IT skills together with demonstrable ability to plan, prioritise and work proactively. Understanding of the health/housing sector would be advantageous.
What we offer:
34 days annual leave (including Bank holidays), excellent working environment, great learning & development opportunities, life assurance, pension, employee assistance programme, Blue Light Card, and free parking.
The client requests no contact from agencies or media sales.