Supporter engagement officer jobs in Birmingham

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.

You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.

As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.

But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.

We offer a comprehensive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.

Application closing date: Friday 22 May 2026

There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.

About the role

Our exciting three year strategy sets out our ambitious goals to drive impact at scale for victim-survivors. We are now looking for an exceptional candidate to lead some of our financial services relationships and consultancy work and support SEA in its mission to raise awareness of economic abuse and transform responses to it within the financial services sector.

Working closely with colleagues across SEA, you will foster and maintain relationships across the financial services sector, seeking opportunities to generate income for the charity and supporting our Head of Financial Services to deliver lasting change and impact.

Together we can transform frontline financial services, in practice, product and process, and save lives.

About you

At SEA we put the lived experience of victim-survivors at the heart of all that we do, including our work with financial services firms. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements, as well as having a thorough understanding of industry rules and good practice. You will combine this with experience of working with vulnerable customers, including victim-survivors and bring expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses.

About SEA

We are the only UK charity dedicated to raising awareness of economic abuse and  transforming responses to it. We work to save lives and stop economic abuse forever.

Our vision is a world in which all women and girls achieve economic equality and can live their lives free of abuse and exploitation. Not only surviving but thriving.

Our mission is to raise awareness of economic abuse and transform responses to it.

To achieve this, we must ensure that the policies and practices of financial services firms, domestic abuse support services, public services and government reflect the needs of all victim-survivors of economic abuse.

We are  committed to centring victim-survivors in all that we do and broadening our understanding of the needs of survivors, particularly those who are marginalised within society. We work alongside the Experts by Experience - a group of victim-survivors whose voices and experiences shape our work.

Our primary focus is on influencing the women’s, public and financial services sectors, to create a model for improved support for victim-survivors of economic abuse, calling on government to facilitate these changes and work with them to improve their systems and practice.

What we offer

• 25 days annual leave plus Statutory Bank Holidays
• Home working (UK based)
• Flexible working 
• 5% Employer Pension Contribution 
• 5 Wellbeing Days
• Reflective practice
• Employee Assistance Programme 
• Enhanced sick pay, family leave and carer’s leave 
• The chance to be part of our highly professional, supportive team

To apply

Please apply via our website

Applications open from 9 April and close at 11.59pm on 20 May 2026. Interviews will take place virtually, week beginning 1 June.

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

Harris Hill is delighted to be supporting the recruitment of a Lawyer (UK Financial Sector Focus) on behalf of the Commonwealth Climate and Law Initiative (CCLI). CCLI is a UK charity working at the intersection of law, finance and sustainability, with a global reputation for producing rigorous legal analysis that helps clarify how existing legal frameworks apply to climate and nature-related financial risks. This newly created role will play a key part in shaping CCLI’s expanding programme of work on investor fiduciary duties across the UK financial sector.

The postholder will lead the development and delivery of CCLI’s UK investor fiduciary workstream, initially focusing on the insurance, pensions and banking sectors. This will involve scoping and commissioning authoritative legal analysis from leading commercial law firms and academics, translating complex legal findings into practical guidance for boards, trustees and their advisers, and tracking relevant regulatory and disclosure developments across the financial services landscape. The role involves building and maintaining relationships with a wide range of stakeholders, including institutional investors, regulators, professional bodies, and the legal community, as well as representing CCLI at conferences, roundtables and other external forums. Working closely with the Executive Director within a small and collaborative team, the successful candidate will also contribute to communications, strategic development and fundraising activity.

We are looking for a qualified solicitor or barrister in England and Wales with strong expertise in financial services law, ideally in insurance, banking, or pensions. Candidates should be able to demonstrate clear engagement with climate change or environmental sustainability, whether through their professional work, research, writing, pro bono activity, or other initiatives that connect legal practice with climate- and nature-related financial risks. To be successful, you need to bring a deep understanding of how financial institutions are structured and regulated, alongside a demonstrable commitment to addressing climate and nature-related financial risks through legal and governance frameworks. You will be a confident communicator, confident and effective in public speaking, with the ability to represent the organisation at conferences, roundtables and stakeholder events, and to communicate complex legal ideas clearly to diverse audiences. This role would suit a self-starter who is comfortable working with a high degree of ownership in a small, purpose-driven organisation and who is motivated by the opportunity to apply their legal expertise to drive meaningful change.

To apply, please submit your up-to-date CV by 24 May at 23:59 AM. Shortlisted candidates will then be asked to provide a tailored cover letter.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Lloyds Bank Foundation 

Strategic Lead for Systems Change 

Starting Salary: £59,098 (if London-based); £55,587 (if not London-based) 
Contract: Full-time, 2-year Fixed-Term Contract (we are open to conversations about flexibility - so please ask) 
Location: Remote role - can be based anywhere in England or Wales with an expectation of regular travel across England and Wales including overnight trips to London 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role strengthening the Foundation’s ability to work confidently within complex local systems and to support systems change across England and Wales. You will play a central role in shaping and developing our systems change approach, ensuring it is practical, consistent and embedded across our work in places. 

You will work closely with regional teams and partners to support effective collaboration within local systems, ensuring our work is well-informed by context and lived experience. A key part of the role is enabling others - building confidence, capability and practical understanding of systems change across the organisation. 

This is not a delivery-heavy role. Instead, you will focus on enabling, coaching and strengthening practice so that colleagues and partners are better equipped to work within complexity and drive meaningful change. 

About You 

We are looking for someone with strong, practical experience of working within systems change, place-based work or complex multi-stakeholder environments. You will bring confidence in working across boundaries and supporting others to navigate complexity. 

You will be skilled in coaching, facilitation and capability building, with the ability to translate systems thinking into practical approaches others can use. Strong relationship-building skills and the ability to work credibly with a wide range of stakeholders will be essential. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information available in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 8th June 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Wednesday 17th June 2026 

Second Interview: Friday 26th June 2026 

Harris Hill is delighted to be supporting the recruitment of a Membership Co-ordinator & Administrator on behalf of our client, a growing organisation dedicated to increasing the number of women in leadership. The organisation brings together a trusted community of more than 600 senior female leaders from across industries and is committed to fostering meaningful connections, collaboration and professional growth.

This is a predominantly remote position, with one day per month in London for team meetings and occasional attendance at events.

This role sits at the heart of the organisation’s day-to-day operations, ensuring a seamless and high-quality experience for members. Reporting to the COO, the post holder will support membership engagement and operational processes across the team. Responsibilities include managing shared inboxes and diaries, maintaining accurate CRM and member records, supporting members onboarding, responding to queries, tracking membership payments, and coordinating access to online community platforms. The role will also involve sending member communications, updating website content, producing simple reports and documents, and occasionally supporting events with tasks such as registrations, attendee tracking and post-event feedback. The successful candidate will play a key role in ensuring processes run smoothly while helping maintain strong engagement across the community.

The ideal candidate will be a highly organised administrator, comfortable working with structured processes, checklists and administrative systems. They will take pride in accuracy and attention to detail, communicate clearly and professionally, and demonstrate a proactive approach to problem-solving and coordination. Strong Microsoft Office skills are essential, particularly in Excel and PowerPoint. Experience in a membership-focused role would be advantageous. Familiarity with tools such as WordPress or Mailchimp would be beneficial, although training can be provided. An interest in community-building and supporting initiatives that advance women in leadership would also be highly valued.

To apply, please submit your most recent CV by 26 May at 11:59am. Shortlisted candidates will subsequently be asked to provide their LinkedIn profile and complete a short supporting statement responding to two questions.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Lloyds Bank Foundation 

Head of Programme Design and Organisational Development 

Starting Salary: £66,438 (if London-based); £61,872 (if not London-based) 

Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask) 

Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a leadership opportunity to shape how the Foundation designs, delivers and strengthens its programmes across England and Wales. 

As Head of Programme Design and Organisational Development, you will lead the Foundation’s approach to programme design, organisational development and volunteering, ensuring everything we do is high quality, evidence-informed and grounded in lived experience. 

You will set the standards, frameworks and tools that underpin programme design across the organisation, working closely with Programme Leads to design new programmes and strengthen existing ones. You will also lead our organisational development offer, ensuring charities and partners are supported to become stronger, more resilient and better connected. 

Alongside this, you will shape how volunteering contributes to our work, embedding it across programmes and ensuring it supports both community capacity and connection. 

You will work across teams and directorates to ensure programme design, organisational development and volunteering are fully aligned and working together to deliver meaningful community-led change. 

About You 

We’re looking for an experienced and credible leader with a strong background in programme or service design, ideally in complex or multi-partner environments. 

You will bring a deep understanding of how organisational development builds capacity and resilience, alongside experience of using evidence and insight to improve programmes and outcomes. 

You will be confident developing frameworks, standards and approaches that ensure quality and consistency, while also enabling innovation and learning. 

You will be a collaborative and relational leader, with strong partnership skills and the ability to work across internal teams and external organisations. A commitment to diversity, equity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Thursday 28th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Tuesday 9th June 2026 

Second Interview: Thursday 18th June 2026 

About Degrees

The Degrees Initiative is a UK-based NGO that builds the capacity of the Global South to evaluate solar radiation modification (SRM) geoengineering, a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that the Global South should be empowered to conduct its own research and to play a central role in SRM discussions. The initiative has been working in different forms for fifteen years, and our work receives worldwide coverage and widespread acclaim. 

We seek a Fundraising / Development Manager to manage relationships with our existing funders and to help bring in new donors and partners to diversify our funding base. This position offers a fantastic opportunity for the right candidate to increase the capacity of a field-leading charity, help empower the Global South, and contribute to one of the world’s most important climate-change debates. If you are an ambitious, relationship-driven fundraising leader with an interest in climate policy, science or global development, this is an opportunity to step into a role with purpose, international influence, and real impact.  

The charity is rapidly scaling up, recently doubling its annual budget to £6 million. Degrees has partnered with leading climate change funders and research partners including the Quadrature Climate Foundation, Open Philanthropy, Crankstart, Navigation Fund, Outlier Projects, LAD Climate Fund and UK Advanced Research and Invention Agency (ARIA). Transparency of funding is essential to our work. We do not accept support from anonymous donors or funding from the fossil fuel industry.

Role

We now seek a full-time team member to build on this base. Reporting to the Chief Operating Officer (COO) and working closely with the Founder & CEO and the Chair of the Trustees, the Fundraising / Development Manager will support and coordinate fundraising efforts aimed at securing multi‑year, diversified funding. He / she will also introduce robust processes for pipeline management and donor stewardship, and will support and coordinate the complete donor lifecycle (from identification to cultivation to solicitation and stewardship) of a portfolio of top prospects. The post holder will receive initial onboarding support from the Senior Philanthropy Advisor. As fundraising grows, the team may expand in the future.

Initial priorities include expansion beyond the current donor pool, with a strong push to engage new funders, and putting in place the systems (CRM, reporting cadence, key performance indicators) to support growth at scale.

As this is a new role, responsibilities are expected to evolve but some key items will include: 

Strategy & planning

• Work with the CEO, COO, Senior Philanthropy Advisor, the Chair of the Trustees, and other senior staff to support the development and implementation of a multi-year fundraising strategy aligned with organisational objectives; 

Pipeline development & new opportunities 

• Maintain and coordinate the fundraising pipeline, supporting the fundraising activities of senior staff and the Chair; 

• Support the identification and development of new funding opportunities from trusts and foundations, government funders, and multilateral donors in the development and climate sectors on an ongoing basis; 

• Reach out to networks of climate philanthropy advisors for referrals; 

• Manage contact with funding opportunities; 

Grant writing 

• Draft and coordinate the preparation and submission of grant proposals; 

Donor stewardship & reporting 

• Maintain excellent relations with existing funders by keeping them informed on charity and sector updates, inviting them to events, and ensuring the delivery of annual reports and notices; 

• Ensure and manage ongoing reporting; 

Events & engagement 

• Working with the Events Manager, help design and deliver fundraising events for existing and potential funders, particularly in the UK and US; 

• Manage invitation lists, track attendance and ensure bespoke follow-up to attendees; 

• Assist in the design of events that will inspire and engage funders while involving Southern experts in the Degrees research community; 

• Coordinate all fundraising outreach and related programming for the Degrees Global Forum (a conference to be held in 2027); 

Processes, systems & administration 

• Support the development and implementation of structured processes across the entire fundraising and donor lifecycle; 

• Develop and track KPIs, providing regular reports to senior staff and the Trustees; 

• Be responsible for fundraising data, contacts and administrative records. 

Qualifications 

Essential 

• At least ten years’ experience in fundraising or transferrable relevant experience;

• Track record of helping secure six- and seven-figure grants income from foundations, major individual donors, and/or public agencies; 

• Strong organisational and project management skills; 

• Experience and comfort with Microsoft 365, fundraising CRMs and other common software tools; 

• Experience organising events; 

• Ability to write clearly and communicate effectively in English with a keen attention to detail; 

• Strong interpersonal and relationship building skills, including an ability to work with people of all levels and backgrounds; 

• Experience creating and maintaining fundraising processes; 

• Ability to adapt and remain comfortable in a dynamic, remote start-up environment in a small organisation; 

• Ability to travel internationally; 

• Legal right to work in the UK. 

Desired

• Experience successfully fundraising from climate donors; 

• Experience with a strong network of international funders; 

• Experience building and scaling a fundraising effort; 

• Experience supervising staff (as we expect the team to grow in future); 

• Tech savvy and eager to work with new software solutions; 

• Knowledge of climate science, policy and SRM. 

Benefits of working at Degrees 

• You will join a growing and dynamic charity operating at the intersection of climate change and global development.

• You will have the opportunity to contribute to a potentially high-impact issue by helping shape global conversations on climate science, empowering researchers in the Global South, and collaborating with some of the world’s leading SRM experts.

• The role is fully remote, allowing you to live anywhere within the United Kingdom. The charity has no central office and offers each employee up to £250 per month (including VAT) to cover co-working space costs. The team meets face-to-face at quarterly ‘awaydays’ in the UK, which are organised and paid for by the charity.

• Degrees provides an 8% employer pension contribution with no required employee contribution, which is generous by the standards of the UK third sector.

• The role includes opportunities for international travel.

• You will receive 36 days of annual leave per year, including UK public holidays.

• Personal development budget of £1,000 per year.

Location(s)   

This position is open to candidates currently based in Scotland, in line with the role’s operational requirements. The role is home-based with in person attendance to our ‘All Staff Days’ in London (5 per year), team meetings (roughly 6 meetings per year) and occasional travel to other meetings and Westminster as required. Where possible, these are combined with an overnight stay. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Job Title:  Policy and External Affairs Manager (Scotland) 

Employment Type:  Part-time 

Reporting to:  Head of Policy, Programmes and Media 

Pay scale: £40,000 - £42,500 Full time equivalent  (Actual salary £32,000-34,000)

Interview: In person interviews will take place on Friday 29th May at our London office

Working hours: 28 hours per week (4 days/0.8) within normal operating hours. Flexible working arrangements will be considered. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. 

CHARITY OVERVIEW 

Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.

We are both a membership body and charity. We support our 700+ members (109 of which are located in Scotland) to provide advice to around 2 million people every year. We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face. 

JOB PURPOSE  

To set up and manage our policy and public affairs activities in Scotland ensuring AdviceUK has a strong voice, so we can secure policy change to benefit organisations delivering advice and the communities they serve. The post holder will be responsible for establishing AdviceUK’s first policy and influencing strategy for Scotland, including through developing policy solutions informed by strong evidence and rooted in member experience, and leading effective political and stakeholder engagement which will influence change. They will work closely with colleagues across the UK to join up policy, influencing and communications work. 

KEY TASKS AND RESPONSIBILITIES  

1.Strategy 

1.1 Develop AdviceUK’s first policy and influencing strategy for Scotland, through consultation with members and stakeholders and analysis of the landscape and opportunities in Scottish policy making. 

1.2 Put plans in place to roll out a specific programme of proactive and reactive policy work to further AdviceUK’s strategic aims in Scotland and represent the voices of Scottish members. 

1.3 Devise measures to monitor the impact of our policy and influencing work in Scotland and report back to staff, trustees, members and stakeholders about the difference we are making. 

2.Policy development 

2.1 Collaborate with AdviceUK members, partners, sector stakeholders and 

beneficiaries to develop clear, concise and authoritative policy positions on key issues. 

2.2 Produce high-quality, well-argued policy materials based on data and evidence, including reports, select committee responses, evidence statements, briefings and responses to Scottish Government consultations. 

2.3 Provide policy input for media statements, press releases and social media posts relating to Scotland, which are managed by the Press Officer and Digital Marketing Officer.

2.4 Develop an expert knowledge of policy issues affecting Advice UK members, keep up to date on the political and legislative environment and identify opportunities to use these to further Advice UK’s strategic objectives. 

2.5 Represent AdviceUK at policy and/or sector meetings and events.

3. Public affairs 

3.1 Roll out a programme of public affairs work including Scottish parliamentary engagement to promote AdviceUK’s strategic priorities. 

3.2 Build and maintain effective relationships with stakeholders across the Scottish Government and parliament, local and decision makers, non-governmental bodies and other relevant stakeholders. 

3.3 Champion an evidence based approach to all Advice UK’s advocacy and external relations work, drawing on research and member insight to inform our campaign messages. 

3.4 Ensure regular opportunities for Advice UK members in Scotland to feed into our public affairs and advocacy work, and regular communications on our impact, to demonstrate how we amplify their voice. 

3.5 Monitor and evaluate public affairs work, including collecting relevant metrics, to report back on our success and inform future campaigns. 

4. Research and data 

4.1 Work with Policy, Programme and Media (PPM) colleagues as well as the wider AdviceUK team to develop the evidence base needed to inform our policy and campaigns work in Scotland. 

4.2 Work with the Research and Policy Analyst to carry out analysis that identifies emerging trends in the Scottish advice world and use this to provide evidence-based policy briefings and specific policy solutions. 

5. General duties 

5.1 Ensure you effectively communicate Advice UK’s vision, mission and objectives to staff, members and external stakeholders.

5.2 Ensure you demonstrate Advice UK’s values and behaviours in all aspects of your work

5.3 Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers 

5.4 With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training

5.5 Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.

5.6 Adhere at all times to Advice UK’s policies and procedures

5.7 Carry out any reasonable duties compatible with the post assigned by your line manager