Supporter engagement officer jobs

We’re here to help families facing some of life’s toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help?

Thanks for taking the time to explore the role of Trusts Fundraising Manager at the Family Holiday Charity. The role is becoming vacant as our current Trusts Fundraiser is taking early retirement. We’re super happy for her. But it means time for change! So, we're looking for a new colleague to join us and build forward from all the hard work that she’s put in!

This role is a critical one in our fundraising plans - raising around £300k annually, with pipeline potential for more as you unlock partnership working and programme development across the organisation.

You’ll need to be a bit of an all-rounder - researching and keeping pipelines updated, eccure gifts and donations, consider applications, adapt data and information and inspire with your words, reporting on progress and income. Add a dash of strategic thinking as we develop programmes and look for new funding support to achieve that. We currently raise about £200k (with about ¾ of that as secure as any pipeline can be) but have a budget target of £100k to raise from partnership working and programme development with others in the team. There’s a lot of potential in this area!

The trusts environment is, quite frankly, a bit bonkers so we know that this won't appear on paper to be the easiest role in the world. You’re going to need grit and tenacity as well as all the other skills a good trust fundraiser needs. But we’re a great team, going great things and in a fantastic position to build forward from our existing strong position in Trusts.

We’re a small but flexible team - just like our approach to work. This is a hybrid role, and you’ll need to show your face in the office periodically (for things with a purpose, not just for the sake of it!). I’m open to suggestions on job share or other flexible ways of working so just get in touch and ask.

It's vital that you're happy and confident in making your next career move, so lt's take the time to chat if you'd like to!

Visitor Experience Officer – Part Time 
Reference: DEC20258295
Location: West Norfolk - RSPB Titchwell Marsh PE31 and RSPB Snettisham PE31
Contract: Permanent
Hours: Part-Time, 15 hours per week
Salary: £25,847.00 - £27,594.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Are you a team player with a passion for connecting people to the natural world? This is your chance to make a real impact at two of Norfolk’s most spectacular RSPB reserves: Titchwell Marsh and Snettisham.

At Titchwell Marsh, you’ll find a vibrant destination that draws birdwatchers, nature lovers, and families year-round. Its stunning mix of habitats and unspoiled beach offers unforgettable opportunities to experience wildlife up close. Meanwhile, Snettisham is home to a globally significant estuarine landscape, renowned for two breathtaking spectacles: the winter skies filled with Pink-footed Geese and the mesmerizing wader displays of late summer.

As part of our Visitor Operations Team, you’ll work alongside the Visitor Experience Manager, Visitor Experience Officer, and a dedicated group of volunteers to deliver exceptional experiences across both reserves. This is a visitor-facing role, so outstanding people skills are essential. You will need to be experienced with professional use of social media.

Your key responsibilities will include:

• Supporting an inspirational events program that excites and engages visitors.
• Leading guided walks or workshops (or training to do so).
• Recruiting, training, and supporting volunteers, championing diversity and inclusion.

We’re looking for someone adaptable, enthusiastic, and ready to jump in wherever needed. This is a two-day-a-week role, with some weekends, early mornings, and evenings required (with time off in lieu).

If you’re ready to inspire others and help protect nature for generations to come, we’d love to hear from you!

Essential skills, knowledge and experience:

• Computer literate to include professional use of social media
• Excellent verbal and written communication skills.
• Ability to plan and prioritise workloads.
• A team player who can motivate and inspire people.
• Problem solving skills and ability to work on own initiative.
• Ability to manage and respond to customer needs and feedback.
• Ability to maximise opportunities for visitor engagement and income generation.
• Able to build and maintain strong working relationships.
• Basic ID skills in UK wildlife
• Proven experience of event delivery
• Proven experience of customer service

Desirable skills, knowledge and experience:

• Experience of managing and delivering against targets and KPI’s.
• Experience of analysing and interpreting data in a visitor experience environment.
• Successful experience of managing or supporting a team of staff and/or volunteers.
• Having contributed to a successful visitor project or visitor attraction.
• Working knowledge of Equal Opportunities and Diversity.
• Health & Safety in the workplace

Additional Information:

• You will need to hold a full, manual driving licence that is valid in the UK.
• There will be regular travel between the two reserves and occasional travel within the wider community.

Closing date: 23:59, Friday 9th January 2026
We are looking to conduct interviews for this position from 2 February 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?

This role is an important one to help us build brand and awareness around our mission and goals  - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.

At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities. 

This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time. 

It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.

We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).

It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!

The Carers Centre provides support to over 2000 unpaid family carers in the city of Brighton & Hove every year. The successful candidate will be joining a dedicated group of staff and volunteers to deliver vital and innovative services to carers across our city.

AIMS OF THE JOB: 

1. To establish and develop volunteering opportunities at the Carers Centre
2. To work with the management team to review and reinforce effective policies and procedures for volunteer-supported projects based on best practice
3. To develop and implement systems for recruitment and selection of volunteers from a range of backgrounds
4. To deliver a programme of induction and ongoing training for volunteers
5. To supervise a pool of volunteers to support carers safely to achieve positive changes within their lives and to enable volunteers to feel fulfilled in their role
6. To keep accurate records and statistics in accordance with the Carers Centre procedures
7. To monitor, analyse and report on feedback/outcomes with carers and volunteers
8. To participate in supervision and training to ensure professional operation of the service
9. To engage in research and networking opportunities provided by other organisations with expertise in volunteer support
10. To work in accordance with, and to ensure that staff and volunteers for which the post is responsible, adhere to the values, policies and procedures of the Carers Centre, especially Confidentiality, Safeguarding, Equal Opportunities and Health & Safety
11. To carry out other duties appropriate to the role and responsibilities as may be delegated by the CEO of The Carers Centre

Belong – The Cohesion and Integration Network
Location: Hybrid (Manchester office with national travel)
Contract: Permanent, full-time (37.5 hours per week)
Salary: £65,000–£70,000
Closing date: Monday 12th January 2026 (10am)

About Belong

Belong is the UK’s leading not for profit network dedicated to social cohesion. They work across sectors to build a more connected, less divided society by strengthening trust, belonging and resilience in communities. Their growing membership spans local authorities, charities, civil society and business, and they support partners through place-based cohesion and intercultural programmes, research and policy influence, training, consultancy, leadership development, and a thriving programme of networks, events and knowledge sharing. Belong are collaborative, evidence led and committed to building common ground, creating environments where diverse communities are able to thrive together.

About the Role

This is a pivotal moment for Belong as they enter the next stage of their strategic growth. They are seeking a dynamic Chief Operating Officer (COO) to play a central leadership role in shaping their future and strengthening Belong’s national impact. Working closely with the CEO and Senior Leadership Team, you will ensure the organisation has the systems, culture and resources needed to deliver on their mission. This is a transformational cross-organisational role, leading Belong’s core internal functions: finance, HR, IT, project management, communications, engagement and events, while driving continuous improvement, financial sustainability and organisational resilience.

You will bring strategic vision, operational excellence and a collaborative leadership style that empowers colleagues, champions inclusion and wellbeing, and ensures Belong’s operations remain aligned with their purpose of building a more united and less divided society.

About You

Belong are looking for a strategic, enabling and emotionally intelligent leader with proven experience overseeing multi-function operations at a senior level, strong financial management and strategic planning expertise, and experience within the charity or public sector. You will bring excellent organisational and problem-solving skills, a track record of income generation and bid development, and the ability to build productive relationships with a wide range of stakeholders. Knowledge of cohesion, integration or community development is desirable but not essential. Personally, you will be collaborative, inclusive and solutions focused, with strong emotional intelligence, resilience and a commitment to continuous learning.

Benefits

• 30 days’ annual leave per year
• Hybrid working (typically 3 days in the office)
• Enhanced sick pay
• Enhanced maternity and paternity pay

How to Apply

To apply, please submit your CV and complete the application form, where you will be asked to answer three questions:

Why are you interested in this role and how do your values align with Belong’s mission?
What achievements make you a strong candidate for the COO role?
How does your leadership style empower others and create a positive culture?

Deadline: Monday 12 January 2026 (10am)
First Interviews: w/c 26 January 2026 (remote)
Final Interviews: w/c 9 February 2026 (in-person)

Belong’s Commitment to Inclusion

Belong is committed to equity, diversity and inclusion. They welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.

REF-225 549

Purpose

As a key member of our Senior Leadership Team, reporting directly to the CEO, you’ll drive innovation and oversee the delivery of high quality services that empower students to thrive. You will lead the membership facing services and staff including the Advice Service, Opportunities team and Student Voice team.

Key Responsibilities

• Lead the strategic development of our membership facing services (Advice Service, Opportunities ad Student Voice).
• Operationally manage team leaders and staff fostering a culture of collaboration, inclusion and proactivity.
• Utilise data, research and feedback to identify student trends and introduce new interventions and initiatives.
• Oversee democratic processes, representation structures, and feedback mechanisms to amplify student perspectives and drive positive change.
• Developed policies and processes to enhance services and oversee an operational budget for the membership services.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Social Media Officer role. This opportunity is ideal for a proactive social media professional eager to support a charity’s mission to increase awareness and build supportive online communities. The successful candidate will play a key role in developing compelling content and engaging target audiences effectively.

Key Responsibilities:

• Plan and produce engaging social media content that elevates the organisation’s profile across channels, raising awareness of key issues.
• Manage and interact with online communities, ensuring a positive, supportive, and safe environment by moderating discussions and triaging support requests.
• Collaborate with teams across the organisation to implement content and communication plans, identifying new opportunities for impactful storytelling.
• Respond swiftly to reactive engagement opportunities, adapting content strategies as needed.
• Build relationships with influencers and external partners to enhance campaign reach and effectiveness.
• Track and evaluate social media activity, working with performance teams to monitor progress and improve strategies.
• Promote organisational values and ensure compliance with safeguarding policies throughout all activities.
• Undertake additional duties related to the organisation’s communication and engagement objectives.

Person Specification:

• Proven experience managing active communities on multiple social media platforms.
• Knowledge of SEO principles and their application to social media content.
• Ability to produce diverse content types, including videos, images, blogs, and live streams, carefully tailored to audience insights.
• Experience using social management tools such as Hootsuite, Sprout Social, or Falcon.
• Strong understanding of current social media trends, emerging channels, and digital safety issues.
• Excellent written communication skills with the ability to simplify complex information for broad audiences.
• Adaptability and quick thinking to handle reactive situations effectively.
• Basic skills in graphic design (e.g., Canva, Photoshop) and video editing via smartphone or software.
• A proactive attitude towards identifying opportunities for impactful social engagement.

What’s on Offer:

• Salary: £129.31 per-day + £20.08 daily holiday
• Location: Hybrid with 2 days per-week Central London
• Contract: Full-time, until April 2026

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About King’s

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from under-represented backgrounds to access and succeed at university.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

About the role:

The Social Mobility and Widening Participation Senior Officer is a vital member of the department. The post-holder will lead on the development, delivery and evaluation of sustained outreach initiatives. They will also be involved in a range of other challenging projects run across the Social Mobility and Widening Participation Department.  

The postholder will primarily work with pre-16 pupils and this will involve working collaboratively with and building strategic relationships with our partner schools and teachers.

The post holder will work closely with the wider team, student ambassadors and key partner staff.

This is an exciting opportunity for candidates looking for a career with social impact, and who wish to utilise their skills and expertise in working with young people. This is an opportunity to grow your skills in project management and stakeholder engagement.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full time post (35 hours per week), and we are hiring for two fixed term positions. One contract will end in August 2026 and the other in September 2026.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in schools, charities or the university sector. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training

2. Experience working or volunteering with children or young people

3. Experience of undertaking and completing projects which require high levels of administrative and organisational skill

4. Ability to communicate complicated and specialist information orally and in writing to team members and programme participants

5. Ability to work with others in a team to deliver project aims and overcome challenges

6. Ability to use initiative and creativity to resolve problems, define clear outcomes for improvement and set out how progress and success will be measured

7. Ability to coach or train others on how to undertake specific tasks and give clear direction on desired outcomes

8. Ability to gather and manipulate data so that it can be interpreted by yourself and others

9. Ability to decide own pattern of work and manage own workload and resources over a long period 

Desirable criteria

· Educated to degree or foundation degree level

· Understanding of the widening participation agenda and/or the role of higher education in social mobility

· Experience overseeing budgets and undertaking financial administration

Full details of the role and the skills and experience required can be found in the job description which is provided at the bottom of the page.

Further information:

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Closing date: 11 January 2026.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Outreach Officer to play a pivotal role in our Connect to Work Service in Merton.

Sounds great, what will I be doing?

The Community Outreach Officer is a key member of the Connect to Work team in Merton, responsible for borough-based engagement, visibility, and collaboration. This is a community facing role that requires regular travel across the Merton borough, and occasionally wider South London, to establish new
partnerships, meet partners, attend events, and support service integration.

The postholder will build strong and trusted relationships with local stakeholders, referral partners, and community organisations to identify eligible residents and connect them to the programme. Working closely with partners across South London, including subcontractors and Local Authorities, the officer ensures that Twining-Hestia's Connect to Work offer is fully integrated with existing pathways and support services, helping create a cohesive, person-centred, and impactful employability

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You have proven experience working to multiple contractual targets and performance measures within fast-paced employment or programme environments, effectively managing competing priorities. You understand the importance of service integration within employability programmes and its impact on wider resident outcomes.

You bring strong stakeholder management skills, confident in presenting to and engaging a range of partners. You are an excellent verbal and written communicator, able to tailor your message to inform, motivate, and inspire diverse audiences.

Highly organised, you can manage busy workloads under pressure while maintaining contractual compliance and GDPR standards. You possess strong digital skills, with accurate data handling and proficient use of Microsoft Office and online communication tools. You are also willing to travel across the borough and wider South London area when required.

When will I be working?

You will be working Monday to Friday 09:00 to 17:00

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

ob Title: Health Advocate Educator

Location: Warwickshire
Salary: £12,928.56 per annum 
Contract type: Part Time, Permanent

Hours: 18.75 hours per week. Monday and Tuesday – 9am-5pm and Wednesday – 9am-12:45pm. Occasional late shift: 12:30pm – 8:30pm on a rota basis (approximately 2-3 days a month) 

This is an opportunity to join Refuge as a Domestic Abuse Health Advocate Educator supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The Health Advocate Educator will support healthcare teams to identify domestic abuse at an early stage and ensure appropriate responses and referral pathways are offered to female, male and non-binary survivors of domestic violence and abuse. In addition, the post holder will directly support survivors of domestic abuse and hold their own case load.

The post holder will collaborate with the local ICB and Service Manager to strengthen connections with healthcare teams and create effective partnerships that support survivors. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 5 January 2026

Interview Date: 12 January 2026

Senior Practice and Research Development Officer (Adults)
Salary £32,684 per annum, actual for 0.8 FTE (£40,855 per annum FTE)
Contract: Fixed term for 18 months, with the potential to extend
Hours: Part-Time 28 hours per week (0.8 FTE)
Location: Hybrid working from Devon TQ12 or Sheffield S1 Office. Home based within UK for the right candidate.

The Vacancy

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Research in Practice has supported evidence-informed practice in adult social care for twenty years and for almost thirty years in the children and families’ sector. We are now seeking a Senior Practice and Research Development Officer to join our adult’s team.

This senior role is ideal for someone with excellent facilitation skills and substantial experience in adult social care or related sectors. While the position requires engagement with and understanding of research it is not a primary research role.

The successful candidate will have experience designing and delivering resources, workshops, webinars, and events for a range of audiences, including senior leaders. The role requires a strong understanding of research, policy, ethical and legal frameworks relevant to practice and the ability to translate complex evidence into accessible learning. Strong leadership, communication, and collaboration skills are essential.

The post holder will lead a small team of committed Research and Development Officers developing and delivering high-quality learning resources in various formats.

The role involves:

• having substantial experience in adult social care or related sectors
• presenting, chairing, and facilitating a range of sector-wide discussions, workshops, webinars and other learning events,
• supporting the team to develop their facilitation skills,
• scoping, commissioning, writing and editing, event materials and written resources, and supporting the team with this,
• quality assuring learning programme materials and written resources.

About Research in Practice

Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.

Research in Practice works with organisations across adults’ and children’s social care, health, criminal justice, and higher education, supporting evidence-informed approaches to improve policy, services, and outcomes for people of all ages. By bringing together research evidence, practice wisdom, and lived experience, we collaborate with professionals and experts to develop tailored resources, learning opportunities, and specialist support that meet the needs of our partners.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Winter Holiday Closure & Break
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Employee Assistance Programme

Applications close at 08:00am on Wednesday 14th January 2026.
Successful applicants will be notified by Thursday 22nd January 2026 and invited to interview. Assessment and interviews to be conducted on Tuesday 27th January 2026.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Our mission? To champion human factors, set the gold standard for the discipline and support our members with professional development and engagement with a thriving community. Join us and meet some amazing people.

About us

We’re the Chartered Institute of Ergonomics & Human Factors (CIEHF) and what we do is pretty special. We’re the only professional body in the world that can award the Chartered Ergonomist qualification (yes, the only one). You’d be part of a small but mighty team that’s passionate about making a difference in human factors. It’s a role where you’ll get variety, responsibility and the chance to help shape what we do.

The role

We’re on the lookout for a Member Services Officer to join our team full‑time in the Midlands. It’s a role that mixes customer service, organisation and a bit of creativity:

• You’ll be answering member questions and making sure they feel supported.
• Keeping records neat and tidy (because details matter).
• Helping us spread the word with member communications and marketing.
• Pulling together reports that keep us on track.
• And you’ll get to help run our online events, bringing our community together.

What we’re looking for

We don’t expect you to tick every single box, but here’s what would make you shine:

• A natural communicator who enjoys connecting with people from all walks of life.
• Customer service experience - you’re proactive, solutions‑focused and not easily flustered.
• Comfortable with numbers: you’ll be handling membership fees and putting together basic financial reports.
• Organised, collaborative and good at juggling tasks.
• Tech‑savvy with CRM systems and office tools.
• Bonus points if you’ve worked with membership organisations before (but it’s not a deal‑breaker).

We have regular team meetings in the West Midlands so you'll need to be based within reasonable travelling distance. Ideally, too, you'll have a valid driving licence.

How to apply

Before you apply, you must download the full details from our website. The details explain the full job role and responsibilities, salary and where and how to send your application. (Sorry but we won't accept applications that have not followed this process.)

Derbyshire Cricket Foundation (DCF) is the Governing Body for recreational cricket in Derbyshire, delivering services in support of the cricket community across the county.  It is one of 39 County Cricket Boards/Foundations in England & Wales and works in partnership with a number of key stakeholders to develop the recreational game locally in line with the strategy developed by the England & Wales Cricket Board (ECB). We have an ambition to inspire a generation to say, “Cricket is a game for me”.  The DCF is also a registered charity that aims to improve well-being and provide opportunities for diverse communities across the County through cricket. The Business Development Manager will develop and leverage local partnerships with sponsors, stakeholders, and funding bodies to support these aims.

The primary work location for the Business Development Manager will be at the County Ground, Nottingham Road, Derby, but the role will require travel on a regular basis as the role will be proactive in engaging stakeholders across Derbyshire in support of the DCF strategy and business plan. The position provides an opportunity, for Business Development Manager to work flexibly, and this is likely to include the occasional requirement to participate in some evening and weekend commitments.

Purpose and Focus of the Role

We are seeking an experienced Business Development Manager with excellent relationship management skills to help develop and sustainably grow the impact of our business by identifying and securing new investment to support the delivery of DCF programmes and activity. This will include working with existing corporate and charity partners, and establishing new relationships with Corporate sponsors, individual donors, and Trusts & Foundations.

You will develop and use stewardship tools to guide donors and partnerships through their giving journey, including cultivation plans, proposals, and reports. You will be involved in sourcing and presenting tailored information, making appropriate financial and non-financial requests. The responsibilities of the Business Development Manager will include:

• Fundraising Strategy & Implementation
• High Value Relationship Management
• Corporate Partnerships
• Trusts & Foundations
• Profile & Impact
• Leadership & Management
• Governance & Compliance

Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? 
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.

What does this role do?
As Digital Product Manager, you'll:

• lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
• collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
• manage, coach and develop a Digital Product Officer,
• ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.

Interviews for this role are provisionally scheduled for week commencing 12th January 2026.

Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.