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17

Training team leader jobs in Birmingham

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Closing in 5 days
Titan Partnership, Birmingham (Hybrid)
£70,000 per year
Join Titan as our CEO and lead a great place‑based education charity transforming life chances across North & West Birmingham
Posted 5 days ago
Stroke Association, Remote
Circa £17,000 per annum (FTE circa £28,300 per annum)
Posted 1 day ago

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Marie Curie, Remote
£50,000-60,000 per annum, depending on experience
Posted 2 days ago
Closing in 5 days
Envision, Birmingham (Hybrid)
£65,000 - £70,000 per year FTE (actual salary £39,000–£42,000 per annum)
Posted 2 weeks ago Apply Now
Closing in 3 days
Harris Hill Charity Recruitment Specialists, Remote
£90k - 110k per year
Posted 3 weeks ago Apply Now
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IRIS Recruitment
Birmingham, West Midlands (On-site) 2.94 miles
£29,099 per year
Full-time
Permanent
Job description

DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM?

Our client is recruiting for the following exciting and rewarding position:

Helpline Team Leader (Full Time)

Location: Erdington, Birmingham

Hours: 37.5 hours per week

Salary: £29,099 per annum

The Helpline provides advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.

Our client is looking for people who can work under pressure, remain calm and have excellent communication skills. As team leader to the helpline, you will provide support to a team of helpline workers and volunteers alongside taking calls.

Their Helpline positions are office based at the Erdington location. The Helpline operates between the hours of 9am to 11pm, seven days a week and 365 days a year. Employees work on a rota basis, which will include evenings, weekends, and holidays.

Shifts are 9am to 5pm and 3pm to 11pm. This is an on-site role, and no hybrid working is available.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Their people are key to the success of the organisation, and they are recognised as a Mindful Employer as well as achieving gold standard success in Investors in People.

They welcome applications from people who have experienced mental health difficulties.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Closing date for applications is Thursday 18th June 2026

Interviews to take place on Friday 26th June 2026

Organisation
IRIS Recruitment View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 04 June 2026
Closing date: 18 June 2026 at 23:30
Job ref: NTX1209115
Tags: Advice / Information, Customer Service, Counselling, Customer support, Health / Medical, Mental Health