Volunteer volunteer roles in Central london, greater london

Voluntary HR Consultant (Volunteer Role)

Location: Hybrid – near West London area
Commitment: Flexible (approx 5–10 hours per month)
Duration: Ongoing
Reporting to:  Report to the Senior Management Team and Trustee Board.

About Us

Ealing Swimming Club (ESC) is one of the largest and most dynamic swimming clubs in the UK, with over 1,300 members training in seven pools across West London. We offer high-quality coaching and technique instruction for all ages and abilities, from beginners to international competitors. Our club is built on a strong sense of community, inspiring individuals to develop their skills, build confidence, and achieve their full potential. As a registered charity, we are committed to delivering inclusive watersports programs, including competitive swimming, masters, para-swimming, and water polo. Our passionate team ensures that every member has access to expert coaching and a supportive environment, fostering success in and out of the water.

Role Overview

We are seeking a skilled and motivated HR professional to join us as a Volunteer HR Consultant. This role will support the development and implementation of effective people practices, ensuring our charity operates in line with UK employment law and HR best practice.

This is an excellent opportunity to contribute your expertise to a meaningful cause while gaining experience in the charity sector.

Key Responsibilities

• Provide expert advice on HR policies, procedures, and best practices.  
• Help develop policies on issues such as performance management, equal opportunities, disciplinary procedures and absence management.
• Review and update HR policies to ensure compliance with UK employment legislation
• Support recruitment and onboarding processes, including drafting job descriptions/adverts
• Advise on employee relations matters (e.g. performance, absence, disciplinary issues)
• Assist with drafting HR correspondence if and when required.
• Attend HR meetings if and when required. 
• Advise line managers in how to implement policies and procedures
• Assist with the development of staff handbooks and organisational policies
• Support trustees and leadership with HR strategy and workforce planning

Person Specification

Essential:

• Proven experience in HR (e.g. HR Advisor, HR Manager, HR Consultant)
• Knowledge of UK employment law and HR best practice
• Strong communication and interpersonal skills
• Ability to work independently and provide pragmatic advice
• Discretion and ability to handle confidential information

Desirable:

• CIPD qualification (Level 5 or above) or equivalent experience
• Experience working with charities or not-for-profit organisations
• Experience supporting small organisations or start-ups

What You’ll Gain

• Opportunity to make a meaningful impact in the community
• Experience working with a charity and its leadership team
• Flexibility to fit around your schedule
• Professional development and networking opportunities
• Reference upon successful completion of the role

Additional Information

This is a voluntary, unpaid role. Reasonable expenses may be reimbursed in line with our expenses policy.

Please note:

Pre-employment checks: Two satisfactory references and existing right to work in the UK

Due to the high volume of applications, if you have not heard back within 2 weeks, please assume that you have not been successful on this occasion.

Volunteer Opportunity – Volunteer Coordinator

Lyonic Scots

Help Build and Support Our Volunteer Community

The Lyonic Scots Society is seeking a passionate and organised Volunteer Coordinator to help recruit, support, and develop volunteers across our growing international community.

This is an exciting opportunity to play a central role in building the volunteer team that will help preserve Scottish heritage, strengthen our community, organise events, and support the development of the Lyonic Scots Society.

As Volunteer Coordinator, you will be at the heart of our organisation, ensuring volunteers feel welcomed, valued, supported, and inspired to contribute their skills and time.

About the Role

The Volunteer Coordinator is responsible for helping the Society attract, recruit, engage, and retain volunteers across a wide range of roles.

You will work closely with the Chair, Committee members, and volunteers to create a positive and rewarding volunteer experience while helping the Society grow its capacity and impact.

Key Responsibilities

1. Volunteer Recruitment

• Develop and promote volunteer opportunities.
• Create and manage volunteer recruitment campaigns.
• Respond to volunteer enquiries.
• Arrange informal volunteer conversations and onboarding.
• Help match volunteers to suitable roles based on their interests and skills.

2. Volunteer Support

• Welcome and support new volunteers.
• Act as a key point of contact for volunteers.
• Help ensure volunteers feel included, informed, and appreciated.
• Support volunteers with any questions or concerns.
• Encourage volunteer wellbeing and engagement.

3. Volunteer Development

• Help identify training and development opportunities.
• Support volunteers to gain confidence and experience.
• Encourage progression into leadership and committee roles where appropriate.
• Help build a positive and supportive volunteer culture.

4. Volunteer Administration

• Maintain volunteer records and contact information.
• Track volunteer numbers and participation.
• Assist with volunteer communications.
• Support the organisation of volunteer meetings and events.

5. Community Building

• Help create a welcoming and inclusive environment.
• Promote the Society’s values and mission.
• Encourage collaboration between volunteers across different projects and locations.
• Celebrate volunteer achievements and contributions.

We Are Looking For Someone Who Has

• Excellent communication and people skills.
• Good organisational abilities.
• A friendly, approachable, and supportive attitude.
• The ability to motivate and inspire others.
• Reliability and commitment.
• An interest in Scottish heritage, community development, or volunteering.

Previous experience coordinating volunteers, managing teams, or working within community organisations is welcome but not essential.

What You’ll Gain

By volunteering as our Volunteer Coordinator, you will:

• Gain valuable leadership and management experience.
• Develop skills in recruitment, people management, and community engagement.
• Build experience within a growing cultural organisation.
• Enhance your CV and professional development.
• Meet people from diverse backgrounds and locations.
• Play a key role in shaping the future of the Lyonic Scots Society.

Time Commitment

Flexible and home-based.

We anticipate approximately 4–8 hours per MONTH, although this can vary depending on recruitment campaigns and Society activities.

We are committed to creating a welcoming, respectful, and inclusive community where volunteers can thrive and make a meaningful contribution.

Apply Today

If you enjoy working with people and would like to help build a thriving volunteer community, we would love to hear from you. Apply via Charity Job site with your CV and a Cover Letter on why you wish to volunteer with the Lyonic Scots.

Join the Lyonic Scots Society and help us preserve our heritage, strengthen our community, and build a legacy for future generations.

Bring the Community Together — Become Our Events Officer!

Volunteer Role | Lyonic Scots Society

Do you love organising gatherings, planning fun activities, and creating moments people remember?

Want to help a growing cultural society come alive through events — no Scottish heritage required?

Then we’d be thrilled to welcome you as our Events Officer.

The Lyonic Scots Society is looking for an enthusiastic, organised, and creative volunteer to help us plan and deliver events that celebrate our community and support the Clan Chief in promoting the Lyonic Scots.

What You’ll Be Doing

• Planning and coordinating Society events, both online and in person.

• Working with the committee to bring ideas to life.

• Helping organise venues, schedules, and event logistics.

• Promoting events alongside our Communications Officer.

• Creating welcoming, engaging experiences for members and supporters.

What We’re Looking For

• Someone organised, proactive, and full of ideas.

• Comfortable planning activities and coordinating details.

• A friendly communicator who enjoys working with others.

• Keen to help build a vibrant, active community.

• No need to be Scottish — just bring your enthusiasm and event‑planning flair.

What You’ll Get

• A fun, creative role in a warm and welcoming volunteer society.

• Experience in event planning and community engagement.

• The chance to shape the social side of the Lyonic Scots Society.

• A supportive committee who’ll value your energy and ideas.

• The satisfaction of bringing people together and helping our community thrive.

If you’re ready to help us create memorable events and strengthen the Lyonic Scots community, we’d love to hear from you.

Reach out and join us — your ideas could make all the difference.

Welcome New Faces — Become Our Membership Officer!

Volunteer Role | Lyonic Scots Society

Do you enjoy meeting new people, keeping things organised, and helping others feel part of something special?

Want to support a growing cultural society — no Scottish heritage required?

Then we’d love to have you as our Membership Officer.

The Lyonic Scots Society is looking for a friendly, organised, and community‑minded volunteer to help us grow our membership and ensure every member feels valued and connected as we support the Clan Chief in promoting the Lyonic Scots.

What You’ll Be Doing

• Managing our membership list and keeping records up to date.

• Welcoming new members and helping them get involved.

• Supporting membership renewals and answering enquiries.

• Working with the committee to grow and engage our community.

• Helping ensure members feel informed, included, and appreciated.

What We’re Looking For

• Someone organised, approachable, and good with people.

• Comfortable handling basic admin and communication tasks.

• A friendly communicator who enjoys helping others.

• Keen to support the growth of a cultural community.

• No need to be Scottish — just bring your enthusiasm and people skills.

What You’ll Get

• A warm, welcoming volunteer community.

• Experience in membership management and community engagement.

• The chance to help shape the future of the Lyonic Scots Society.

• A supportive committee who’ll value your contribution.

• The satisfaction of helping our membership grow and thrive.

If you’re ready to help welcome new members and strengthen our community, we’d be delighted to hear from you.

Reach out and join us — your support could make all the difference.

Join the Pride — Become a Committee Member!

Volunteer Role | Lyonic Scots Society

Do you enjoy being part of a friendly team, sharing ideas, and helping shape something meaningful?

Want to support a growing cultural society — no Scottish heritage required?

Then we’d love to welcome you as a Committee Member of the Lyonic Scots Society.

We’re building a vibrant, supportive community dedicated to promoting the Lyonic Scots and assisting the Clan Chief in sharing this unique heritage. As a Committee Member, you’ll play a key role in helping us grow, organise, and thrive.

What You’ll Be Doing

• Attending committee meetings and contributing your ideas.

• Supporting projects, events, and Society activities.

• Helping make decisions that guide our future direction.

• Working with the Chair, Vice Chair, Treasurer, and Secretary as part of a collaborative team.

• Championing the Lyonic Scots vision in your own way.

What We’re Looking For

• Friendly, enthusiastic people who enjoy teamwork.

• Anyone willing to share ideas, offer support, and get involved.

• Individuals who can commit a little time to meetings and tasks.

• No need to be Scottish — just bring your passion and positivity.

What You’ll Get

• A warm, welcoming volunteer community.

• The chance to help shape a growing cultural society.

• Experience in committee work and community development.

• A supportive team who’ll value your voice and contributions.

• The satisfaction of helping the Lyonic Scots Society flourish.

If you’re ready to get involved, share your ideas, and help make the Lyonic Scots Society a success, we’d be delighted to hear from you.

Reach out and join us — your voice could make all the difference.

Keep Us Organised and Moving Forward — Become Our Committee Secretary!

Volunteer Role | Lyonic Scots Society

Are you the kind of person who loves keeping things tidy, organised, and running like clockwork?

Do you enjoy being the calm, reliable centre of a busy team?

Then the Lyonic Scots Society would be delighted to have you as our Committee Secretary.

You don’t need to be Scottish or have Scottish heritage — just bring your organisational skills, your enthusiasm, and your willingness to help our committee support the Clan Chief in promoting the Lyonic Scots.

What You’ll Be Doing

• Preparing agendas and taking clear, accurate minutes at committee meetings.

• Keeping our records, documents, and communications organised.

• Helping ensure the committee stays on track with actions and deadlines.

• Supporting the Chair‑person and Vice Chair with smooth administration.

• Acting as a key point of contact for internal communication.

What We’re Looking For

• Someone organised, reliable, and good at keeping details straight.

• Comfortable writing minutes and managing basic admin tasks.

• A friendly communicator who enjoys supporting a team.

• Able to keep things running smoothly behind the scenes.

• No Scottish roots needed — just the right skills and a positive attitude.

What You’ll Get

• A vital role at the heart of a warm, welcoming volunteer society.

• Experience in charity administration and committee support.

• The chance to help shape the future of the Lyonic Scots.

• A supportive team who’ll appreciate your clarity and consistency.

• The satisfaction of helping a cultural community thrive.

If you’re ready to take on a key organisational role and help keep the Lyonic Scots Society running smoothly, we’d love to hear from you.

Get in touch — your organisational skills could make all the difference.

THE LYONIC SCOTS CALL FOR A VOLUNTEER MARKETING & COMMUNICATIONS LEAD 

Shape the Voice of a Modern Clan. Inspire a Movement. Lead the Story of a People.

Across Scotland and around the world, the Lyonic Scots are rising — a living Clan Community built on heritage, unity, creativity, and pride. As our Clan grows, so does our need for a powerful voice. A storyteller. A strategist. A leader.

Today, we call for a UK‑based Volunteer Marketing & Communications Lead — someone ready to guide our message, amplify our presence, and help bring the spirit of the Lyonic Scots to the world.

This is more than a role. It is a creative mission, a leadership opportunity, and a chance to shape the identity of a modern Scottish Clan.

YOUR MISSION

As our Marketing & Communications Lead, you will become the architect of the Clan’s public voice — crafting the stories, campaigns, and messages that inspire people to join, engage, and belong.

You will:

• Develop and lead our marketing and communications strategy

• Shape the Clan’s tone, voice, and storytelling across all platforms

• Oversee social media content, engagement, and community growth

• Create compelling campaigns that attract new members and volunteers

• Support recruitment drives, cultural initiatives, and Clan events

• Collaborate with our Graphic Designer and Council to build a unified brand

• Ensure consistent, inspiring messaging across all channels

Your leadership will help the Lyonic Scots be seen, heard, and remembered.

WHY YOU MUST BE UK‑BASED

For coordination, governance, and alignment with UK community‑group standards, this role requires someone living in the United Kingdom. The work is fully remote — but your location ensures smooth collaboration and compliance.

WHY THIS ROLE MATTERS

The Lyonic Scots are more than a community — we are a movement built on:

• Heritage and identity

• Creativity and culture

• Belonging and kinship

• A shared mission to build something meaningful

Your words, campaigns, and ideas will shape how the world sees us. You will help build a brand that inspires pride, unity, and connection.

This is your chance to lead with creativity. To tell a story that matters. To help build a legacy that lasts.

REMOTE • FLEXIBLE • IMPACTFUL

This role is fully remote and designed to fit around your life. Whether you contribute weekly or monthly, your impact will echo across the entire Clan.

STEP FORWARD. FIND YOUR VOICE. LEAD OUR STORY.

• If you believe in heritage…
• If you love storytelling…
• If you want to help shape the identity of a modern Scottish Clan…

We welcome you.

Join the Lyonic Scots. Lead our message. Inspire our future.

Your voice. Our Clan. One legacy.

THE LYONIC SCOTS CALL FOR A VOLUNTEER TREASURER

Guard the Clan’s Future. Steward Our Legacy. Lead With Honour.

Across Scotland and far beyond its shores, the Lyonic Scots are rising — a modern Clan Community built on heritage, unity, courage, and belonging. As our movement grows, so too does our responsibility to safeguard its future.

Today, we call for a UK‑based Volunteer Treasurer — a guardian of integrity, a steward of trust, and a leader who will help shape the financial foundations of our Clan.

This is not just a role. It is a duty, a calling, and a chance to leave a mark on a living Scottish legacy.

YOUR MISSION

As Treasurer, you will oversee the financial heartbeat of the Lyonic Scots. Your work ensures our projects thrive, our community grows, and our heritage endures.

You will:

• Maintain clear, accurate financial records

• Manage membership fees, donations, and Clan funds

• Prepare simple financial reports for the Council

• Support budgeting for cultural projects and events

• Ensure compliance with UK community‑group and charity‑style standards

• Advise the Council on sustainability and long‑term planning

Your leadership will help guide the Clan with transparency, wisdom, and honour.

WHY YOU MUST BE UK‑BASED

For banking, compliance, and legal governance, this role requires someone living in the United Kingdom. You can volunteer remotely — but your location ensures our financial operations remain lawful, secure, and aligned with UK standards.

WHY THIS ROLE MATTERS

The Lyonic Scots are more than a community — we are a cultural movement built on:

• Heritage and identity

• Community and kinship

• Honour, stewardship, and service

• A shared belief in building something meaningful

As Treasurer, you become a cornerstone of our future. Your work empowers every project, every event, every initiative — and every member who joins our Clan.

This is leadership with purpose. This is service that echoes through generations.

REMOTE • FLEXIBLE • IMPACTFUL

This role is fully remote and designed to fit around your life. Whether you contribute a few hours a month or more, your impact will be felt across the entire Clan.

• STEP FORWARD.
• SERVE WITH HONOUR.
• JOIN THE PRIDE.

1. If you believe in heritage…
2. If you value integrity…
3. If you want to help build a modern Scottish Clan with purpose and pride…

We welcome you.

Take your place among the Lyonic Scots. Stand with us. Lead with us. Shape the future with us.

Your integrity. Our Clan. One legacy.

Preserve Our Story — Become Our Clan Historian / Archivist!

Volunteer Role | Lyonic Scots Society

Do you love history, heritage, and uncovering the stories that make a community unique?

Are you someone who enjoys organising information, digging into the past, and helping keep traditions alive?

Then we’d be honoured to welcome you as our Clan Historian / Archivist.

You don’t need to be Scottish or have Scottish ancestry — just a passion for history, good organisation, and a desire to help the Lyonic Scots Society support the Clan Chief in preserving and promoting our heritage.

What You’ll Be Doing

• Researching and recording the history of the Lyonic Scots.

• Collecting, organising, and preserving documents, stories, and historical materials.

• Helping build and maintain our Society archives.

• Supporting the committee with historical context for projects and events.

• Sharing historical insights with members and the wider community.

• Helping ensure our heritage is protected for future generations.

What We’re Looking For

• Someone curious, organised, and passionate about history.

• Comfortable researching, documenting, and storing information.

• A clear communicator who enjoys sharing knowledge.

• Keen to help preserve and promote cultural heritage.

• No Scottish roots required — just bring your interest and dedication.

What You’ll Get

• A meaningful role at the heart of our cultural identity.

• Experience in historical research and archival work.

• The chance to help shape how the Lyonic Scots story is told.

• A supportive committee who’ll value your expertise.

• The satisfaction of preserving a legacy for future generations.

If you’re ready to help protect our past and support the future of the Lyonic Scots Society, we’d love to hear from you.

Reach out and join us — your passion for history could make all the difference.

Could you help your local SSAFA team recruit volunteers in your area? Our volunteers are at the heart of SSAFA’s work, and recruiting the right people is essential to delivering our services! As one of our Regional Recruitment volunteers, you’ll play a key role in onboarding new community engagement volunteers for local branches. By supporting the recruitment process and supporting prospective volunteers, you will help ensure branches have the people they need to raise awareness in their communities!

*Please note, to be eligible for this role you must be residing in the South West of England. 

Some of the areas you may be asked to support include:

• Answer questions from perspective volunteers contact on our volunteer recruitment platform for enquiries, ensuring that all potential volunteers receive a timely response.
• Review applications via our online recruitment platform and arrange interviews with prospective volunteers in line with SSAFA’s policies and values.
• Assess the suitability of volunteer candidates in line with SSAFA’s policies and values and ensure they are placed in roles that are the right fit for them.
• Support volunteers through the recruitment process by requesting references, helping new volunteers to book role-specific and mandatory training.
• Arrange and liaise with the local branch to ensure that the new volunteer is properly inducted into their new role.

***Please be advised that this is role is part of an initial trial and your support will help ascertain if this is suitable for us to role out across all regions.

Requirements

You will need access to IT equipment such as a laptop and the internet to carry out the administration related to the role. Time commitment This role would suit someone looking for a role that can be done remotely from home weekly.

The skills you need

• Friendly and approachable
• Ensuring an inclusive recruitment experience for all volunteers in line with SSAFA’s values.
• Strong admin and organisational skills.
• Interest in developing interviewing skills.
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and keep information safely.
• Confident using IT Systems and online platforms.
• Good judgment and decision-making skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support in your role from the team at SSAFA
• Develop your experience and skills in recruitment and administration which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Could you help your local SSAFA team recruit volunteers in your area? Our volunteers are at the heart of SSAFA’s work, and recruiting the right people is essential to delivering our services! As one of our Regional Recruitment volunteers, you’ll play a key role in onboarding new community engagement volunteers for local branches. By supporting the recruitment process and supporting prospective volunteers, you will help ensure branches have the people they need to raise awareness in their communities!

*Please note, to be eligible for this role you must be residing in the Scotland.

Some of the areas you may be asked to support include:

• Answer questions from perspective volunteers contact on our volunteer recruitment platform for enquiries, ensuring that all potential volunteers receive a timely response.
• Review applications via our online recruitment platform and arrange interviews with prospective volunteers in line with SSAFA’s policies and values.
• Assess the suitability of volunteer candidates in line with SSAFA’s policies and values and ensure they are placed in roles that are the right fit for them.
• Support volunteers through the recruitment process by requesting references, helping new volunteers to book role-specific and mandatory training.
• Arrange and liaise with the local branch to ensure that the new volunteer is properly inducted into their new role.

***Please be advised that this is role is part of an initial trial and your support will help ascertain if this is suitable for us to role out across all regions.

Requirements

You will need access to IT equipment such as a laptop and the internet to carry out the administration related to the role. Time commitment This role would suit someone looking for a role that can be done remotely from home weekly.

The skills you need

• Friendly and approachable
• Ensuring an inclusive recruitment experience for all volunteers in line with SSAFA’s values.
• Strong admin and organisational skills.
• Interest in developing interviewing skills.
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and keep information safely.
• Confident using IT Systems and online platforms.
• Good judgment and decision-making skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support in your role from the team at SSAFA
• Develop your experience and skills in recruitment and administration which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Main purpose of role:

To take on the responsibilities of our direct social media output.

To support our communications and marketing work.

To help with creating content for our newsletters, social media, print media and other promotional material over time.

Main duties will include:

1. Create content to be attractive, informative and inclusive.

2. Post across Instagram, Blue Sky, Facebook, TikTok and LinkedIn to promote the organisation

3. Support designated team members to utilise social media to thank and engage our supporters, doners and funders.

4. Form key relationships with organisations and brands.

5. Create new ideas to make the best use of our social media to improve our engagement with the unpaid carers we support, and existing and potential volunteers.

6. Collaborating with other team members to contribute to and adhere to the wider communications strategy.

7. Maintain strict GDPR and confidentiality practices at all times.

8. Monitor and report on engagement rates of each post/platform to inform our messaging.

9. To carry out the above tasks in accordance with the policies and procedures of Carers Trust Hillingdon & Ealing. 

Person Specification

• A good understanding of the best practice for maximum social media engagement (i.e: best time of day to post, how to write comments and captions that will gain engagement) and a willingness to learn more about this.

• Strong communication skills

• Awareness of latest social media trends and etiquettes

• Enthusiastic, proactive and excited to take on their own project

• Creativity and Canva skills

• Good team player

• A keen interest in social media

• An interest in our work with unpaid carers

• A commitment to equality, diversity and inclusion

What You Will Gain

• Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.

• Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.

• Skill development: Strengthen your communication, writing, and organisational 

skills.

• Confidence building: Engage with funders, local businesses, and the public in meaningful ways.

• Training and support: Receive full induction and ongoing training and guidance from experienced staff.

• Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.

Additional Notes / Special Requirements

• Flexible working hours and days.

 Purpose of the Role

We are looking for a volunteer, preferably with corporate fundraising experience to research the corporate giving landscape and the interests of potential doners. As a Corporate Fundraising Volunteer for unpaid carers, you will play a key part in helping Carers Trust Hillingdon & Ealing secure funding that enables us to continue and expand our vital services for unpaid carers across the borough.

Your support will directly contribute to improving the quality of life for carers by enabling new services, resources, and opportunities. This role is ideal for someone with good communication and organisational skills who enjoys building connections and making a tangible difference in the community.

Key Roles and Responsibilities

• Identify potential corporate doners and partners whose corporate social responsibility (CSR) goals align with our mission and values.

• Approach local and national businesses over the telephone to inform them of the work of Carers Trust Hillingdon & Ealing

• Keep accurate records of all approaches and outcomes.

• Attend and help organise fundraising events that support our mission.

• To carry out the above tasks in accordance with the policies of Carers Trust Hillingdon & Ealing, including our Equal Opportunities, Safeguarding, Confidentiality and Health & Safety.

Preferred Skills and Qualities

• Good understanding of corporate fundraising, including challenges and opportunities.

• Excellent written and verbal communication skills.

• Organised, reliable and able to manage time effectively.

• Comfortable working both independently and as part of a team.

• Able to understand and work within resource and role boundaries.

• Passionate about achieving a high-quality service for unpaid carers in Hillingdon.

• A commitment to equality, diversity and inclusion.

What You Will Gain

• Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.

• Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.

• Skill development: Strengthen your communication, writing, and organisational 

skills.

• Confidence building: Engage with corporate funders and local businesses.

• Training and support: Receive full induction and ongoing training and guidance from experienced staff.

• Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.

Additional Notes / Special Requirement

• Flexible working hours and days.

• An enhanced DBS check and references will be required before commencing the role.

• Travel expenses reimbursed in line with Carers Trust Hillingdon & Ealing’s volunteer policy where appropriate.

About the Role

We are looking for a compassionate and reliable volunteer to support unpaid carers who may be experiencing financial hardship or other personal challenges. The role involves providing basic information and advice, signposting to appropriate services, and assisting clients with completing benefit application forms.

This is a rewarding opportunity for someone who enjoys helping others, has good communication skills, and wants to make a positive difference in the community.

Key Responsibilities

• Provide friendly and non-judgemental information and advice support 

• Assist clients to complete benefit application forms and related paperwork 

• Help individuals understand letters, forms, and official correspondence 

• Signpost or refer clients to appropriate services and agencies 

• Maintain accurate and confidential records 

• Offer practical support in a respectful and empathetic manner 

• Work alongside staff and other volunteers to support service users 

Skills and Qualities

• Good listening and communication skills 

• Patience, empathy, and understanding 

• Basic IT and literacy skills 

• Ability to maintain confidentiality and professional boundaries 

• Organised and reliable 

• Experience in advice work, including claiming benefits 

What We Offer

• Full induction and ongoing training 

• Support and supervision from experienced staff 

• A chance to make a real difference in people’s lives