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Assistant volunteer roles in Southwark, greater london

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The Salvation Army, Bromley (On-site)
Unpaid role, expenses not paid
Posted today Apply Now
Page 1 of 5
Age UK Enfield
Enfield, Greater London (On-site) 11.18 miles
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Volunteering Opportunity

Telephone Survey Assistant
What You’ll Do

Help us understand what older people need by calling clients to complete short surveys. You’ll collect feedback that helps shape our services and programmes.

You will:

  • Make phone calls using a provided script
  • Record answers clearly and accurately
  • Explain why the survey matters and how responses will be used
  • Maintain confidentiality and data protection at all times
  • Report any issues to staff
  • Attend occasional training sessions

Skills You’ll Use or Develop

  • Clear, confident telephone manner
  • Good listening and data recording skills
  • Patience and empathy with older adults
  • Able to follow scripts and stay on task
  • Comfortable using a computer
  • Reliable and respectful of confidentiality

Time Commitment

2–4 hours between 9:00 am and 5:00 pm, Monday to Friday
(Flexible)

Location: Age UK Enfield offices or remote
Reports to: Survey Coordinator

 

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Organisation
Age UK Enfield View profile Organisation type Registered Charity Company size 51 - 100

We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.

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Posted on: 17 June 2026
Closing date: 17 August 2026 at 19:16
Tags: Administration, Advice / Information

The client requests no contact from agencies or media sales.