Advocacy campaigns officer volunteer roles

TRUSTEE VACANCY | COVENTRY CITIZENS ADVICE
Volunteer | Board Role | Coventry | ~5–7 hours/month | Reviewed regularly

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Coventry Citizens Advice is recruiting new trustees to join its Board of Directors.

We are one of the largest local Citizens Advice charities in England, helping more than 14,000 people each year with issues including debt, housing, welfare benefits and fuel poverty. For over 80 years we have been a trusted source of free, independent advice for the people of Coventry — and demand for our services has never been higher.

This is a genuine governance role. You will help set our strategic direction, oversee our finances, ensure we meet our legal duties as a charity, and hold the organisation accountable to the communities it serves. We want trustees who engage with the detail and bring their professional judgement to decisions that matter.

WHAT WE ARE LOOKING FOR

No previous trustee or board experience is required — just sound independent judgement, strong communication skills, and a commitment to public service.

We are particularly keen to hear from candidates with experience in:
→ Law
→ Fundraising
→ Research and Campaigns

These areas are of direct strategic importance to our work, and applicants with this background will be especially welcomed.

THE ROLE

- Time commitment: approximately 5–7 hours per month (meetings held in the evenings)
- Voluntary and unpaid; reasonable expenses reimbursed
- Full induction and ongoing training provided

WHAT YOU WILL GAIN

- Real experience of charity governance and strategic leadership
- Development of financial, legal and governance skills
- A meaningful leadership credential for your CV
- The opportunity to make a direct difference to thousands of lives in Coventry

WHO WE WANT TO HEAR FROM

We are committed to a board that reflects the diversity of the communities we serve. We actively welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian and Minority Ethnic (BAME) communities. All backgrounds and employment histories are welcome.

HOW TO APPLY

Download the application form and read our Trustee Recruitment Pack.

Please do not send a CV without an application form — it will not receive a response.

Applications are reviewed on a rolling basis. Closing date: 30 July 2026.

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Coventry Citizens Advice | 1–7 Station Street East, Foleshill, Coventry CV6 5FL
Registered charity. Trustee positions are voluntary and unpaid.

WANTED: Trustees to support over 3.5 million people living with genetic, rare and undiagnosed conditions.

Genetic Alliance UK is looking for three new trustees as well as a new chair due to existing board members having served the maximum time allowed.

About us

We are an alliance of over 220 charities and support groups with an ambitious strategy focused on working together to improve the lives of the 1 in 17 people in the UK affected by rare, genetic or undiagnosed conditions. We campaign for timely diagnosis, better coordinated care, and improvements in screening, testing, services and treatment.

What are we looking for?

We are seeking candidates with a personal or professional passion for driving these improvements, who can bring relevant skills and experience to help shape our work.  As part of the organisation’s work to foster diversity, equity and inclusion, we aim to have a broad and varied membership of the Board. We encourage applications from the devolved nations of the UK. We particularly welcome applications from people with lived experience of rare, genetic or undiagnosed conditions either directly, via family and friends, or through a connection with one of our member organisations.

We are keen to recruit people with skills and knowledge in one or more of the following areas:

● Business development and income generation

● Human resources and people management

● Fundraising and philanthropy

● Media, communications and public relations

● Reproductive choice techniques and ethics

● Research in genetics or rare conditions.

What will you be doing?

Trustees play a key role in leading and supporting the charity. We ask them to:

● Attend four Board meetings each year (at least two meetings are held online, with one or two in-person Board meetings each year usually in central London)

● Attend one in-person Board Strategy Away Day each year (usually following one of the in-person Board meetings)

● Attend the one-hour Annual General Meeting in autumn each year

● Consider joining one of our sub-committees, with up to four online meetings each year.

The roles are voluntary (unpaid). We reimburse reasonable expenses necessary for attending meetings and taking part in Genetic Alliance UK activities. 

Most of our trustees are sponsored by our member organisations. If you have a connection with one of the charities in our alliance or the conditions they support, please mention this on your application.

We will provide full induction for successful candidates.

All postholders will be appointed for a first term of up to three years, with a possible further three years and up to a maximum nine years in exceptional circumstances.

Join now-u as a Volunteer Social Media Officer and support the delivery of a social media strategy to increase brand awareness, grow our user base, and enhance engagement. You will create content, manage social media channels, and support campaigns across multiple platforms.

We are looking for a creative and passionate Volunteer Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

Job Title: Marketing & PR Assistant
Organisation: Adanna Women’s Support Group
Location: Redbridge London
Salary: £voluntary 
Contract: 14 hrs
Reporting to: Operations Manager

About Us

Adanna Women’s Support Group is a small but impactful non-profit support group dedicated to supporting and empowering women in our community who have experienced some of life’s challenges and lost their confidence and have no local network. Through our programmes, advocacy, and partnerships, we aim to create opportunities, provide support, build confidence and amplify the voices of women facing social and economic challenges.

We are looking for a creative and passionate Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.

About the Role

This is an exciting opportunity for someone who enjoys storytelling, digital marketing, and community engagement. As a key member of a small team, you will lead our marketing and PR activity, helping us share our impact, promote our programmes, and grow our supporter base.

You will create engaging content, manage social media platforms, coordinate media outreach, and support the promotion of events and campaigns.

Key Responsibilities

• Develop and deliver marketing campaigns to promote the charity’s services, events, and impact.
• Manage and grow the charity’s social media presence through engaging and regular content.
• Write press releases, stories, and communications that highlight the charity’s work.
• Build relationships with media outlets, partners, and community organisations.
• Support the promotion of fundraising campaigns and community events.
• Update website content and assist with digital marketing initiatives.
• Ensure consistent branding across all communications and materials.
• Create engaging flyers and publicity materials for our services and events that is consistent with our branding and ensuring our funders logos are prominently displayed

About You

We’re looking for someone who is creative, organised, and passionate about making a difference.

You will ideally have:

• Experience in marketing, communications, or PR.
• Strong writing and storytelling skills.
• Experience managing social media platforms and digital content.
• The ability to manage multiple tasks and work independently.
• A genuine interest in supporting women and promoting equality.

Experience in the non-profit/charity sector is helpful but not essential.

Why Join Us?

• Be part of a passionate and supportive small team.
• Help amplify the voices and experiences of women in our community.
• Opportunity to shape and grow the organisation’s communications and public profile.
• Flexible working arrangements.
• Potential to become a paid role

How to Apply

To apply, please submit your CV and a short cover letter explaining why you are interested in the role and how your experience fits the position.

Application Deadline: asap - applications will be processed on a rolling baiss and the post will close once a suitable candidate if found

Adanna Women’s Support group is committed to equality, diversity, and inclusion and welcomes applications from individuals of all backgrounds.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

Join the RCGP Scottish Patient Forum

The Royal College of General Practitioners Scotland is recruiting new members to the RCGP Scottish Patient Forum.

From feeding into policy consultations, to assisting with the development of College communications and campaigns, members of the RCGP Scottish Patient Forum play a key role in helping to shape the work of the College in Scotland.

This is a voluntary role for a term of up to three years. 

You do not need experience of being on a committee or advisory group.

What You’ll Do

· Take part in up to three online Forum meetings per year, offering your insights and lived experience.

· Provide feedback on RCGP Scotland policy papers, consultation responses and strategic documents.

· Act as a sounding board for press and communications activity to help ensure the patient perspective is reflected.

· Represent the Forum at relevant conferences, workshops, seminars or clinical groups (subject to your availability).

· Contribute to wider College activities where capacity and interest allow.

What We’re Looking For

We welcome applications from individuals who:

· Understand or are interested in current health and social care issues in Scotland.

· Have an interest in the work and aims of RCGP Scotland.

· Can work collaboratively, respect diverse perspectives and contribute constructively to group discussions.

Interested?

If you want to help shape the future of general practice in Scotland and ensure the patient voice is heard at national level, we would love to hear from you.

RCGP Scotland

The Royal College of General Practitioners Scotland (RCGP Scotland) is the professional membership organisation for general practitioners in Scotland. We represent approximately 5,000 members in Scotland and our purpose is to encourage, foster and maintain the highest possible standards in general medical practice.

Community Liaison Officer

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. We are looking for an individual who embodies the spirit of CAG and continually keeps the integrity and goals of the organisation at the forefront of every decision that they make as part of their role.  To ensure we meet our goal of improving the well-being of young people and being a part of our local community we need to increase our reach. We’re looking for a volunteer Community Ambassador to play a vital role in helping us reach new audiences, form new partnerships and maintain current arrangements, raise awareness and generate income.

You will seek out opportunities to speak to and build relationships with community groups, organisations and businesses, raising awareness of our work and encouraging action through giving, campaigning and volunteering.

In addition to public speaking opportunities, you may attend events on our behalf, such as business networking meetings, fundraising events, community fetes, galas and more.

You will work closely with the CAG Management Committee for support and help mapping out opportunities within the local community and beyond.

Description

Responsibilities:

• Communicating and building relationships with current and potential community contacts.

• Promoting CAG in the local area.

• Attending meetings and events.

• Delivering talks about CAG’s aims and activities.

• Contacting existing supporters to encourage continued support.

• Researching new opportunities to build relationships in the local area, for instance: local places of worship, the Round Table, the Lions, local businesses.

• Working in close conjunction with our Social Media Volunteer and our Fundraising Volunteer.

• Communicating frequently with CAG Management Committee to keep them up to date.

We are looking for a volunteer who ideally should have / be:

• Commitment to CAG and its ethos.

• Organised, self-motivated, proactive and good at managing your own time.

• Someone who enjoys meeting new people and networking, and is comfortable with public speaking.

• The ability to build and maintain relationships. 

• A proactive attitude, drive and enthusiasm to carry out projects to conclusion. 

• The ability to influence others using excellent communication skills. 

• The ability to motivate others and work as part of a team. 

• Resilience, particularly when faced with setbacks.

• A willingness to carry out a range of administrative tasks. 

• Strategic vision and an ability to think creatively.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check.

Making a difference - what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  You will have a big impact because this role is essential to ensuring that CAG remains healthy and sustainable and able to navigate changing times and economic climates.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

About the location

Where will the volunteer be working?

The volunteer will work from home and will be required to attend meetings within the Solihull area.

Travel Limit

This role is partly remote but ideally the candidate should be available for face to face Committee and other meetings.

When will the volunteer be working?

Volunteer availability

• Flexible to suit you.

• You would need to be available to attend Committee meetings which normally take place in the evening.

• Occasional weekends and evenings to attend events.

Estimate of time commitment

• 0 - 3 hours / week – the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

Purpose of the role

Are you passionate about health justice and human rights? Join us as our new Treasurer!

The purpose of the Board of Directors is to provide leadership, guidance, checks and balances on the structure and operation of the organisation.                                                                                                                                                                           

The Board of Directors:

• Fulfils the duties and responsibilities of Company Directors

• Advises on and approves strategic plans, annual roadmaps, and budgets, and any changes to these

• Identifies any risks to the organisation and advises on these

• Advises on and approves organisational policies and commitments, including grant and commercial agreements

• Advises on and approves organisational structure, including the structure and composition of the Board and any other Boards and Committees it deems necessary

• Provides oversight on the Executive Director, including their appointment, performance reviews, remuneration decisions, and delegated powers

Additional duties as Treasurer:

• Chair the Finance and Risk committee

• Monitor the financial sustainability of the organisation

• Take a lead in interpreting financial information to fellow Directors

• Support the team in their participatory budget setting process

• Make sure that all financial policies, procedures and the appointment of external support are reviewed regularly 

• Provide guidance on the preparation of the annual accounts where necessary

• Provide ad-hoc support to the Senior Operations Officer who deals with the day-to-day finances (using Xero)

• Support the production of management accounts 

“Our dedicated Directors form a great team that I love being a part of. We really care about the work and staff team, and we're keen to add value through our expertise as well as being eager and open to learning. Through mutual respect and listening to each other our meetings and interactions are really fruitful. I know I get a lot out of being part of this team and the opportunity to support the great work of Just Treatment.”

Adina Claire, Chair

“We’re very excited to be adding a Treasurer to our board. As we’re launching into our next four year strategy we need to build our board to create a team that can help us meet this moment. Our financial sustainability and the stewardship of our treasurer are central to this.”

Diarmaid McDonald, Executive Director

The Practicalities

Time commitment:

We have four full board meetings per year. Three of these are online and last for two hours, and one longer full day meeting is in person (likely in London. All costs will be covered). Directors are expected to attend these, and come prepared, having read all board papers in advance.

We have additional committees such as Finance and Risk, and the Treasurer will be expected to chair this committee. There may be other events that Directors are invited to attend, and other opportunities to get involved. We also expect that Directors will provide ad hoc support based on their expertise and available time, with the Treasurer working with the Senior Ops Officer, Executive Director, and Chair to prepare and secure support for our budget and other key financial processes. We estimate the time commitment to be around one day per month (with peaks during the financial cycle). 

What qualities should our board members have?

Our Board members are diverse while all having:

• Alignment with Just Treatment’s values

• Commitment to Just Treatment's mission

In addition the Treasurer should bring:

• Significant senior-level financial background 

• Experience of risk management

• Confidence working at Board level

• Charity or non-profit experience is desirable 

Our Board includes people who have:

• lived experience of the issues we work on

• experience leading and growing non-profit organisations in the UK, including leading their strategy and planning cycles, and fundraising efforts

• experience with different organisational forms and governance structures

• experience with shaping organisational cultures, policies and processes

• knowledge of health policy and health justice

• understanding of campaigning, advocacy, and organising practice

The Association of Illustrators (AOI) is seeking up to two non-executive directors to join our Board and help shape the future of a thriving global illustration community.

We support over 2,000 illustrators, agents and educators – championing rights, delivering industry-leading events, and celebrating excellence through the World Illustration Awards.

This is an exciting time to join the AOI as we enter a new phase of strategic growth, responding to rapid changes across the creative industries.

The Role

As a non-executive director, you will:

• Contribute to the AOI’s strategic direction and long-term sustainability
• Support good governance and decision-making
• Act as an ambassador for the organisation and its members
• Bring insight, challenge and expertise to Board discussions

This is a voluntary (unpaid) role, with travel expenses covered where needed.
Time commitment is approximately half a day per month.

Who We’re Looking For

We welcome applicants from a wide range of backgrounds. You might bring:

• Experience in strategy, leadership, or board-level decision-making
• A connection to, or strong interest in, the creative industries
• Strong judgement, collaboration skills, and a commitment to equity and inclusion

We are particularly interested in candidates with expertise in:

• Finance (Treasurer)
• Fundraising & development
• Marketing & communications
• Organisational development & business growth

What’s Involved

• 4 Board meetings per year (in person, London)
• Attendance at events such as World Illustration Awards and AGM
• Occasional advisory support 
• Acting as an advocate and connector for AOI

Why Join the Board?

• Make a meaningful impact on the illustration industry
• Support emerging and established creatives
• Expand your network and leadership experience
• Access AOI events and professional development opportunities

How to apply 

We welcome applications from individuals with a variety of backgrounds, experience and perspectives. 

Please apply by sending the following:

1. A letter of interest setting out why you wish to join our Board and the skills and experience you can provide (no more than two pages)
2. An up-to-date CV

Deadline: 5pm, Tuesday 12 May 2026

The food system is unsustainable and unjust, and it’s damaging the health of a generation. We are a youth activist movement set up to challenge a food system that’s been set up to fool us all. We're looking for a new Chair who shares our passion for empowering youth leadership and transforming our food system

Become a Fundraising Volunteer!

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs. 

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role... 

Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18. 

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you! 

What can I expect to be doing? 

As a flexible role, you have the choice to be involved in the following: 

• Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets. 

• Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full. 

• Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life. 

• Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team! 

What are the benefits to you and the cats? 

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them. 

We're looking for someone with: 

• Sympathy to cats and our values 

• Happy to be part of a team of dedicated volunteers and employees. 

• Flexible and adaptable to different events/activities 

• Open to new ideas and ways of fundraising 

How much time is expected of me? 

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

Support, guidance and keeping you safe 

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us. 

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection! 

Action for Stammering Children is looking for Trustees!

Please read on …

Action for Stammering Children (ASC) is looking to recruit two enthusiastic and suitably qualified people to join our Trustee Board – ideally one with a background in academic work in a field related to speech and language difficulties, and the other with experience in the policy world and/ or corporate sector. You might have a personal connection to stammering but this is not required. Your interest, enthusiasm and experience are the most important.

What is Action for Stammering Children?

Action for Stammering Children is the UK charity for children and young people who stammer, their families, and the communities who support them. We are a small charity, founded in 1989, but one that has big ambitions and punches considerably above its weight.

We’re here to make sure that every child who stammers has the support, respect and confidence to live the life they want to lead.

We support and empower parents, caregivers and professionals; facilitate and champion research; and campaign for changes in policy and societal attitudes

What do we do?

1. Provide information, community and support

We provide resources, advice and guidance for children and young people who stammer, their families, and the professionals who support them.

2. Work to change policies and attitudes

We make sure the voices of children and young people who stammer are heard. We work with politicians and other decision makers to ensure the unique needs of children who stammer are reflected in public policy. But we know we can’t stop there. That’s why we campaign to challenge prejudices and misconceptions, seeking to change how society treats stammering and promote acceptance.

3. Champion research

We support and promote research into childhood stammering in order to build understanding and feed into our advocacy work, informing positive changes in policy and practice.

Our team

ASC currently has a staff team of four, headed up by CEO Dr Ria Bernard since 2022, and in addition we have a part-time book-keeper and often a couple of interns in the summer.

Our Board of Trustees has been chaired by Dame Jane Roberts since 2021 with Juliet Leach recently appointed as Vice-Chair. We are a professional and friendly bunch who would extend a warm welcome to new trustees. Our board includes two younger trustees who had previously been members of ASC’s Youth Panel.  The Youth Panel is made up of young people who themselves stammer and who inform our strategic direction as well as engage in projects of their own. Our Annual Report for 2024-25 is available on the Charity Commission website, in addition to Trustees’ Reports for previous years.

We’d love to hear from potential interested applicants to explain more about what we do and who we are looking for.

Closing date: 15th May 2026
Interview date: 2nd June 2026

Role Description

The Press/Media Manager will work closely with the Communication Officer to lead on the Pagan Federation's media strategy. You will act as a primary point of contact for journalists, broadcasters, and media outlets working to promote positive coverage of Paganism and to respond appropriately to media interest, engaging in both proactive and reactive.

You will develop and oversee press strategies, prepare statements and press releases, brief spokespersons, and assist the organisation in sensitive communications where required. As this is a council-level role within the Pagan Federation you will be expected to provide regular reports to the Communications Officer and the Council of the Pagan Federation.

This is a voluntary role, and volunteers are expected to work remotely. We have volunteers working across England and Wales. Some travel may be necessary, reasonable expenses will be covered in line with our expenses policy.

Qualifications

• At least two years experience in the field of Communications, Journalism, Public Relations, or similar. (Essential)
• Excellent attention to detail and ability to ensure accuracy in media engagement. (Essential)
• Strong organizational and communication skills to effectively assist in strategic communications planning and discussions. (Essential)
• Commitment to supporting the mission, values, and inclusiveness of the Pagan Federation. (Essential)
• Prior experience in volunteer or nonprofit organisations. (Desirable)
• Membership of a professional organisation in Media, PR, or Communications (desirable)

General Requirements

• Must be aligned with the PF's mission, be willing to conform to our Code of Conduct, and unreservedly support the charitable objectives of the PF.
• Knowledge of the Pagan Community

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact

We are a local charity rooted since 2007 in the Hackney community, helping and supporting migrants with their immigration status and access to services. Our long-standing and committed local volunteers work together with a small number of paid staff to deliver our work. We are looking for a Chair to come and help us to help others. We have a new Vice-Chair, an experienced Treasurer and a CEO in post for 18 months so you'll be joining a strong leadership team. We are particularly interested in applicants with lived or learned experience of migration to the UK; and/or previous experience chairing a board of trustees; and/or senior management experience.