Campaign management volunteer roles

Job Description

We are looking for a Volunteer Digital Marketing Director to help lead and coordinate our digital outreach and growth strategy.

You will help develop and manage the organisation’s digital marketing activities, ensuring campaigns, content and communication channels work together to raise awareness and engage supporters.

This role involves working closely with the Founder and Digital Marketing team to guide digital campaigns, support online engagement and help build systems that allow the organisation to grow.

The role focuses on strategy, coordination and improving the impact of digital campaigns and outreach.

Key Responsibilities

• Lead and coordinate the organisation’s digital marketing strategy
• Support the planning and delivery of digital campaigns across platforms
• Work with content, design and campaign teams to align messaging and activities
• Help build digital pathways for volunteers, donors and supporters to engage with the organisation
• Monitor campaign performance and recommend improvements
• Oversee tools such as email marketing platforms, social media channels and CRM systems
• Ensure digital activities follow data protection and GDPR guidelines
• Provide updates and insights to leadership on digital performance

What We’re Looking For

• Experience or strong interest in digital marketing strategy or campaign management
• Ability to coordinate multiple digital channels such as social media, email and websites
• Experience working with tools such as CRM systems, email marketing platforms or digital collaboration tools
• Strong organisational and leadership skills
• Ability to work collaboratively with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit digital marketing or campaign strategy is helpful but not required

What You’ll Gain

• Leadership experience helping guide the digital strategy of a growing organisation
• Opportunity to help build digital systems and campaigns from the ground up
• Hands-on experience working with a multidisciplinary digital team
• Priority consideration for future paid roles when funding becomes available

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As the Fundraising Coordinator, you will be responsible for helping create and implementing strategies to fundraise from both existing and new sources (individuals, mosques, grants etc.) with the aim of securing the long-term financial stability of Roots Academy.

Key tasks

Fundraising Planning:

• Develop and execute comprehensive fundraising plans to achieve income goals.
• Identify potential new funding sources and opportunities for income generation.

Campaign Management:

• Plan and oversee fundraising campaigns and events, including direct appeals, online campaigns, and fundraising events at mosques.
• Coordinate with marketing and communications teams to develop compelling fundraising material.

Proposal Development:

• Research trusts, foundations and corporations for grant opportunities.
• Work with the team to develop proposals, supporting with grant writing when needed.

Budget Oversight:

• Work closely with the finance team to monitor fundraising budgets, expenditure, and financial projections.

Donor Relations:

• Support with Donor Communications in activities related to donor relationship management and stewardship.

What we’re looking for

• Experience in organising fundraising campaigns and events, including digital fundraising strategies
• Strong understanding of fundraising principles and techniques, including donor cultivation
• Excellent verbal and written communication skills, with the ability to articulate the organisation’s mission and impact to diverse audiences
• Strategic thinker with the ability to develop and execute effective fundraising plans
• Strong understanding of Islam and the Muslim Community
   

What we have to offer

• Be part of a team of 40+ dedicated volunteers from across the country.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

We are seeking an Email Marketing & Retention Manager to help build, improve, and manage the communication systems that support audience engagement, membership retention, fundraising campaigns, and community growth across the organisation.

About the role:

As Email Marketing & Retention Manager, you will be responsible for developing and implementing email marketing strategies, retention campaigns, and audience communication systems that strengthen relationships with members, supporters, and the wider community.

You will help create structured communication journeys that improve engagement, increase retention, and support organisational growth through ethical and mission-aligned marketing practices.

This role sits at the intersection of CRM management, analytics, automation, content strategy, and customer experience. Your work will directly affect how people connect with the organisation, engage with campaigns, participate in membership services, and remain informed about our work and mission.

Experience Qualification and Requirements

Formal qualifications are desirable but STRONG experience, initiative, and passion beat and top this always.

Main Responsibilities / Key Duties

· Develop, manage, and optimise email marketing campaigns across onboarding, newsletters, fundraising, retention, and community engagement.

· Build and maintain automated communication workflows and audience journeys.

· Manage audience segmentation to ensure communications are personalised, relevant, and effective.

· Work with the Analytics and Insights team to monitor, analyse, reforecast, and report campaign performance.

· Track retention, engagement, conversion, and communication performance metrics.

· Collaborate with design and content teams to create engaging email templates, messaging, and campaign visuals.

· Ensure consistency in tone, branding, and messaging across all communication channels.

· Manage CRM systems, subscriber databases, and email marketing platforms effectively.

· Ensure accurate data flows between CRM systems, automation tools, and analytics platforms.

· Support fundraising and promotional campaigns through strategic communication planning.

· Implement A/B testing and optimisation strategies to improve campaign performance and engagement.

· Monitor the effectiveness of offers, promotions, and retention campaigns within target audiences.

· Maintain audience lists and communication systems in compliance with GDPR and ethical data practices.

· Support the development of long-term retention and community engagement strategies.

· Document workflows, reporting processes, and campaign structures clearly for continuity and collaboration.

· Work within existing organisational systems while recommending improvements where appropriate.

· Collaborate with safeguarding, digital, and operations teams when handling sensitive or protected audience data.

Essential Skills and Experience

· Minimum of 3+ years experience in Email Marketing, CRM, or Retention Management.

· Strong experience managing email marketing campaigns from planning through execution and reporting.

· Practical experience using email marketing platforms such as Mailchimp, HubSpot, Salesforce Marketing Cloud, Klaviyo, or similar systems.

· Strong written and verbal communication skills.

· Experience using analytics and data insights to improve audience engagement and retention.

· Ability to manage multiple campaigns, workflows, and deadlines effectively.

· Understanding of CRM systems, automation tools, and audience segmentation strategies.

· Strong organisational skills and attention to detail.

· Ability to work collaboratively across digital, design, and content teams.

· Understanding of GDPR principles and ethical communication practices.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working within non-profit, CIC, advocacy, or community-led organisations.

· Experience supporting fundraising or membership campaigns.

· Familiarity with SMS marketing, push notifications, or multi-channel retention systems.

· Experience building automated customer or member journeys.

· Understanding of behavioural engagement and retention strategy.

· Experience using reporting dashboards and campaign analytics tools.

· Experience working in media, education, healing, or social impact environments.

What This Role Requires:

· Strong understanding of email marketing systems and retention strategy.

· Ability to create audience-focused communication campaigns.

· Understanding of CRM management and audience segmentation.

· Confidence working with analytics, reporting, and performance tracking.

· Ability to work independently while collaborating within wider digital systems.

· Comfort working within safeguarding, ethical communication, and data protection frameworks.

· formal qualifications is desirable but STRONG experience and passion beats and tops this always.

What This Role Offers You:

· Founding role in a community-owned digital infrastructure and communications project.

· Leadership-level experience building ethical communication systems for social impact.

· Opportunity to develop advanced skills in CRM, retention, automation, and digital engagement strategy.

· Direct contribution to education, membership, healing, and survivor-centred services.

· Experience working alongside digital teams, strategists, designers, and systems leads.

· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

· People only interested in commercial or profit-driven marketing.

· Anyone uncomfortable working with serious or sensitive subject matter.

· Those seeking immediate or guaranteed income.

· Individuals unwilling to work with data, reporting, or structured communication systems.

· People who prefer not to work within shared systems, ethical standards, and collaborative processes.

If you believe communication should build trust, empower communities, and strengthen collective growth — and that ethical digital engagement can support healing, education, and social transformation — this role gives you the chance to help build the communication foundations of Tell My Truth and Shame the Devil C.I.C.

TRUSTEE VACANCY | COVENTRY CITIZENS ADVICE
Volunteer | Board Role | Coventry | ~5–7 hours/month | Reviewed regularly

──────────────────────────────────────────

Coventry Citizens Advice is recruiting new trustees to join its Board of Directors.

We are one of the largest local Citizens Advice charities in England, helping more than 14,000 people each year with issues including debt, housing, welfare benefits and fuel poverty. For over 80 years we have been a trusted source of free, independent advice for the people of Coventry — and demand for our services has never been higher.

This is a genuine governance role. You will help set our strategic direction, oversee our finances, ensure we meet our legal duties as a charity, and hold the organisation accountable to the communities it serves. We want trustees who engage with the detail and bring their professional judgement to decisions that matter.

WHAT WE ARE LOOKING FOR

No previous trustee or board experience is required — just sound independent judgement, strong communication skills, and a commitment to public service.

We are particularly keen to hear from candidates with experience in:
→ Law
→ Fundraising
→ Research and Campaigns

These areas are of direct strategic importance to our work, and applicants with this background will be especially welcomed.

THE ROLE

- Time commitment: approximately 5–7 hours per month (meetings held in the evenings)
- Voluntary and unpaid; reasonable expenses reimbursed
- Full induction and ongoing training provided

WHAT YOU WILL GAIN

- Real experience of charity governance and strategic leadership
- Development of financial, legal and governance skills
- A meaningful leadership credential for your CV
- The opportunity to make a direct difference to thousands of lives in Coventry

WHO WE WANT TO HEAR FROM

We are committed to a board that reflects the diversity of the communities we serve. We actively welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian and Minority Ethnic (BAME) communities. All backgrounds and employment histories are welcome.

HOW TO APPLY

Download the application form and read our Trustee Recruitment Pack.

Please do not send a CV without an application form — it will not receive a response.

Applications are reviewed on a rolling basis. Closing date: 30 July 2026.

──────────────────────────────────────────
Coventry Citizens Advice | 1–7 Station Street East, Foleshill, Coventry CV6 5FL
Registered charity. Trustee positions are voluntary and unpaid.

We are seeking a passionate and strategic Head of Communications to lead our communication efforts and enhance our visibility. The role involves working closely with the CEO and collaborating with other members of the operations team to develop and implement effective communication strategies that resonate with our stakeholders, support our growth and amplify our charity's impact. This individual will have a budget to conduct campaigns and work with our partners in communications to ultimately grow our donor base.

We are looking for someone based in the UK only.

Help4Homeless is looking for an Event Organisation Manager to lead creative fundraising events that directly support people experiencing homelessness in Peterborough. This is a flexible, remote volunteer role where your ideas can turn into real-world impact.

�� About Help4Homeless

Help4Homeless is a youth-led initiative founded in Peterborough with a simple mission: provide practical support to people sleeping rough through £10 wellbeing packs.

Each pack includes essentials like socks, hygiene products, snacks, and warmth items, and 100% of donations go directly into these packs. No admin fees, no overheads, just real help for real people.

�� The Role

As Event Organisation Manager, you’ll take the lead in planning and coordinating fundraising events and campaigns that grow awareness and raise vital funds.

�� Key Responsibilities

• Plan and organise fundraising events (online and community-based)
• Develop creative campaign ideas (e.g. challenges, themed events)
• Coordinate timelines and ensure events run smoothly
• Work with the wider team to promote events and maximise reach
• Track outcomes and suggest improvements for future events

�� Who We’re Looking For

• Organised and proactive
• Interested in event planning, fundraising, or community work
• Creative thinker with strong ideas
• Good communication and teamwork skills
• Passionate about making a difference

No formal experience required, just commitment and initiative.

�� Why Join?

• Make a direct impact in your local community
• Gain hands-on experience in event management and leadership
• Be part of a fast-growing, youth-led project
• Flexible, remote volunteering
• Build skills for future careers

�� Our Current Campaign

We’re currently running “31 Days, 31 Packs” (May 2026), aiming to fund one wellbeing pack per day. Your role will help shape and deliver campaigns like this.

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As the Fundraising Coordinator, you will be responsible for helping create and implementing strategies to fundraise from both existing and new sources (individuals, mosques, grants etc.) with the aim of securing the long-term financial stability of Roots Academy.

Key tasks

Fundraising Planning:

• Develop and execute comprehensive fundraising plans to achieve income goals.
• Identify potential new funding sources and opportunities for income generation.

Campaign Management:

• Plan and oversee fundraising campaigns and events, including direct appeals, online campaigns, and fundraising events at mosques.
• Coordinate with marketing and communications teams to develop compelling fundraising material.

Proposal Development:

• Research trusts, foundations and corporations for grant opportunities.
• Work with the team to develop proposals, supporting with grant writing when needed.

Budget Oversight:

• Work closely with the finance team to monitor fundraising budgets, expenditure, and financial projections.

Donor Relations:

• Support with Donor Communications in activities related to donor relationship management and stewardship.

What we’re looking for

• Experience in organising fundraising campaigns and events, including digital fundraising strategies
• Strong understanding of fundraising principles and techniques, including donor cultivation
• Excellent verbal and written communication skills, with the ability to articulate the organisation’s mission and impact to diverse audiences
• Strategic thinker with the ability to develop and execute effective fundraising plans
• Strong understanding of Islam and the Muslim Community
   

What we have to offer

• Be part of a team of 40+ dedicated volunteers from across the country.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Job Description

We are looking for a Volunteer SEO & Content Strategy Manager to help plan and manage the CIC’s content and search strategy.

You will ensure our educational materials, campaigns, and survivor-centred resources are easy to find, well-structured, and accessible online. This role involves working with the Digital Marketing Director and Digital Marketing team to organise content into a long-term strategy that supports awareness, education, and engagement.

The role focuses on SEO, content systems, and structured knowledge management.

Key Responsibilities

• Develop and maintain an SEO and content strategy aligned with CIC’s mission and campaigns
• Conduct keyword research and topic analysis related to CSA awareness, survivor support, and education
• Plan structured content systems such as pillar pages, topic clusters, and learning pathways
• Work with copywriters, designers, and campaign leads to prioritise content
• Optimise website pages, blogs, and campaign content for search visibility and accessibility
• Track content performance using search and engagement data
• Identify content gaps and opportunities for educational resources
• Ensure all content follows trauma-informed and safeguarding standards
• Document content strategy, workflows, and processes for scalability

What We’re Looking For

• Experience or interest in SEO, content strategy, or digital publishing
• Ability to plan long-term content systems rather than individual posts
• Familiarity with SEO tools, analytics platforms, or content management systems
• Strategic thinking and structured planning skills
• Sensitivity and ethical awareness when communicating about serious topics
• Comfort collaborating with a remote volunteer team
• Experience in nonprofit, advocacy, or educational content is helpful but not required

What You’ll Gain

• Founding experience building a long-term content and knowledge strategy for a social impact organisation
• Leadership exposure in ethical SEO and content systems
• Opportunity to shape how the CIC shares survivor-centred knowledge with the public
• Hands-on experience working with multidisciplinary content, marketing, and campaign teams
• Priority consideration for future paid roles when funding becomes available

Job Description:

Job Summary We are seeking a motivated and creative Social Media Manager to manager our social media team. This role is ideal for individuals looking to share their experience and skills in public relations and social media management. As a Social Media manager, you will be responsible for developing and implementing our social media strategy, helping to enhance our online presence and engage with our audience effectively.

Responsibilities

• Manage and show leadership to our Social media team
• Responsible for creating engaging content for various social media platforms, including Facebook, Twitter, Instagram.
• Monitor social media channels for trends, feedback, and engagement opportunities.
• Help manage the scheduling and posting of content across all platforms.
• Collaborate with the marketing team to develop campaigns that align with our brand voice and objectives.
• Conduct research on industry trends and competitor activities to inform content strategies.
• Support the analysis of social media metrics to evaluate the effectiveness of campaigns and suggest improvements.
• Host team meetings and contribute ideas for enhancing our social media presence.
• Report to senior management

Requirements

• Strong interest in public relations and social media management.
• Excellent written communication skills with a keen eye for detail.
• Familiarity with various social media platforms and their best practices.
• Ability to work collaboratively within a team environment.
• Creative mindset with the ability to generate innovative ideas for content creation.
• Basic knowledge of graphic design tools (e.g., Canva or Adobe Creative Suite) is a plus but not essential.
• A proactive attitude towards learning and personal development.

This internship offers an excellent opportunity to develop your skills in a supportive environment while contributing to meaningful projects that impact our brand's visibility and engagement online.

IMPORTANT INFORMATION

This role is an expenses only role. Expenses will be reimbursed

We would require you to work for 3 days a week.

Job Type: Internship

Contract length: 6 months

Work Location: Remote

We’re looking for a creative and passionate Social Media Manager to grow our online presence, create engaging content, and support impactful campaigns across multiple platforms.

Join Activists Without Borders and help amplify campaigns for human rights, climate justice, nature, and global activism.

Requirements:
• Experience using Canva
• Basic video editing skills
• Familiarity with all major social media platforms
• Fluency in English

If you care about creating change through media and activism, we’d love to hear from you.

Send your CV and a short introduction, along with links to your creative work or social media channels you have managed.

Do you have the experience and the drive to create change that aims to improve understanding, diagnosis and support for Endometriosis? 

This is an exciting time to join the Endometriosis UK trustee board, as the organisation expands and develops to achieve the changes that are needed to support those affected by the disease and to drive down diagnosis time. With trustees coming to the end of their time on the Board, we are looking for a Treasurer and two further Trustees to build on this momentum to strengthen our organisation and bring about change for those with endometriosis. We have a skills-based board, with Trustees having one or more identified skills, with the overall membership of the Board providing the complete set of skills.

Endometriosis impacts on the physical and mental health of 10% of women and those assigned female at birth in the UK, from puberty to menopause - although the impact can be felt for life. Yet it’s a disease most people have never heard of, do not understand and the cause is not known. It costs the UK economy around £11 billion every year in healthcare costs, loss of work and treatments and yet it isn’t recognised by most employers. As the UK’s leading charity for all those affected by endometriosis, we’re determined to change this and ensure that everyone gets prompt diagnosis and the best treatment and support.

We’ve big ambitions in our strategy, focused on supporting those with endometriosis, driving down diagnosis times, campaigning for improved treatments and access to services, raising awareness, and leveraging more money into research. We place people with endometriosis at the heart of all we do, and with an average time to get a diagnosis of over 9 years, the cause of the disease unknown and no cure, there is so much more they need and want. If we get our work right, we really can make a difference to the 1.5 million women and those assigned female at birth with endometriosis in the UK – and all those diagnosed in the future.

The pandemic had a major knock-on effect to the treatment and management of endometriosis. Cancelled surgeries and appointments left those with endometriosis unable to access treatments and support or get a diagnosis. We have a big job to do, increasing the support we provide, reaching everyone affected by endometriosis and ensuring they get the support they need. Despite being small we’ve achieved a lot. But there is so much more we want to do.

1. Treasurer

We are currently recruiting for a Treasurer to join our friendly, dynamic, experienced and effective Board of Trustees. Trustees are recruited based on their skills and experience, and for this role we are particularly seeking someone who can bring strong financial expertise and strategic insight to the Board.

In addition to the Treasurer role listed above, we are also looking for two additional new Trustees to join our board. 

2. Young Trustee

• Recent personal experience of the impact of living with endometriosis whilst at school
• Ability to bring insight and perspective about the experiences of a wide range of younger people living with endometriosis, including diagnosis
  May 2026
• Willingness to take on an advocacy role and to share your story in the media and in other ways to support Endometriosis UK’s campaigning and communications work
• Please note that legally trustees must be over the age of 18 in England and that we will provide support to young trustees who are new to trusteeship.

3. Endometriosis UK Trustee

• Personal or professional experience of diversity and inclusion issues
• Currently living in England, Northern Ireland, Scotland or Wales
• Charity Trustee experience
• Charity Senior Management experience
• HR expertise
• NED experience
• Experience of grant making / philanthropy

Closing date for applications – 9th June 2026

Interviews will be held in June/July, with initial interviews being held virtually on request, carried out by a small panel of trustees.

The role will start at a Board meeting on 28th November 2026, when our current trustees reach the end of their 6-year term of office. Prior to the roles starting, incoming Trustees will have the opportunity to observe a Board meeting in September, and induction will be planned in October.

Job Description

Volunteer Email Marketing & Retention Manager

Job Title

Volunteer Email Marketing & Retention Manager

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Email Marketing & Retention Manager will play a key role in helping the organisation strengthen audience engagement, community retention, and long-term supporter relationships through strategic email communication and retention-focused campaigns.

You will be responsible for developing and managing email marketing strategies that nurture members, supporters, podcast listeners, and community participants while encouraging deeper engagement with the organisation’s mission and activities.

This role requires creativity, organisation, emotional intelligence, strategic thinking, and a passion for meaningful community-building and advocacy.

About the Role

The Volunteer Email Marketing & Retention Manager will:

• Develop and manage email marketing campaigns

• Create engaging newsletters, updates, and community communications

• Build retention strategies that strengthen audience connection and participation

• Support onboarding journeys for new members and subscribers

• Help nurture long-term relationships with supporters and community members

• Segment email audiences for targeted communication

• Monitor campaign performance and recommend improvements

• Collaborate with content, outreach, SEO, and production teams

• Support launches, campaigns, events, and membership engagement initiatives

This role requires someone who can combine storytelling, communication, and strategy to build meaningful relationships with audiences while supporting the organisation’s growth and mission.

Main Responsibilities / Key Duties

• Plan and execute email marketing campaigns

• Create newsletters and audience engagement emails

• Develop retention and re-engagement strategies

• Build onboarding and nurture email sequences

• Segment subscriber and membership audiences

• Monitor open rates, click-through rates, and engagement metrics

• Improve email performance through testing and optimisation

• Support membership growth and community participation initiatives

• Maintain organised campaign schedules and communication systems

• Assist in developing scalable retention and engagement workflows

Skills, Experience & Requirements

Essential Skills & Qualities

Email Marketing & Communication

• Strong written communication skills

• Understanding of email marketing principles

• Ability to create engaging and audience-focused messaging

• Strategic and creative thinking skills

Organisation & Systems

• Highly organised and detail-oriented

• Ability to manage multiple campaigns and deadlines

• Strong time-management and planning skills

Analytical & Growth Skills

• Ability to analyse engagement and campaign performance

• Problem-solving and optimisation mindset

• Understanding of audience retention and community engagement principles

Personal Attributes

• Compassionate and emotionally intelligent

• Self-motivated and proactive

• Passionate about advocacy, healing, education, and social impact

• Comfortable working independently within a remote environment

• Mission-driven and community-focused

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Email marketing campaigns

• Audience retention strategies

• Newsletter management

• CRM or subscriber management systems

• Digital marketing

• Community engagement

• Copywriting or content marketing

• Marketing automation

• Advocacy or NGO communications

• Media, journalism, or digital production

Experience using tools such as:

• Mailchimp

• ConvertKit

• HubSpot

• Google Analytics

would be beneficial but is not essential.

Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation

• Opportunity to build and shape audience retention systems from the ground up

• Hands-on experience in email marketing, engagement, and community growth

• Direct involvement in a platform advocating for healing, justice, and truth

• Opportunity to expand your communication, strategy, and leadership experience

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike communication planning, engagement tracking, or retention strategy

• Are seeking immediate paid employment

• Prefer avoiding strategic decision-making responsibilities

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on email engagement strategy, audience retention ideas, communication workflows, and campaign planning.

Shine a Light on Loneliness — Become SUNSHINE’s Loneliness Awareness Manager

Volunteer Role: Loneliness Awareness Manager

Location: London (Community-Based, Flexible Hybrid)

Are you passionate about making sure no one suffers in silence? Do you believe loneliness deserves to be talked about, understood and tackled head‑on? SUNSHINE — a bold, start‑up grassroots loneliness charity in London — is looking for a dedicated, creative and compassionate volunteer to become our Loneliness Awareness Manager.

If you want to help change the conversation around loneliness and amplify the work we’re doing to combat it, this role is for you.

Who We Are

SUNSHINE is a small but ambitious start‑up charity on a mission to tackle loneliness and social isolation across London. We bring warmth, belonging and human connection through:

• Weekly Coffee Mornings

• Our Digital Inclusion & Skills Programme

• Befriending support

• Community events, workshops and more

We’re growing — and we need someone who can help us raise awareness of loneliness and shine a spotlight on the solutions we’re building.

Your Mission: Raise Awareness, Inspire Action, Change Perceptions

As our Loneliness Awareness Manager, you will play a vital role in helping London understand loneliness — what it is, why it matters, and how SUNSHINE is working to combat it.

You will:

• Lead SUNSHINE’s loneliness awareness strategy.

• Raise public understanding of loneliness and its impact.

• Promote SUNSHINE’s programmes, services and community initiatives.

• Create engaging awareness campaigns, events and content.

• Build relationships with local organisations, community groups and partners.

• Support our communications team with messaging and storytelling.

• Help ensure loneliness is recognised as a serious, solvable issue.

Your work will help people feel seen, understood and supported — and will bring more people into the SUNSHINE community.

What You Bring

We’re a start‑up charity — so passion, creativity and initiative matter just as much as experience.

You’ll thrive in this role if you are:

• A strong communicator who cares deeply about social issues.

• Passionate about raising awareness and driving change.

• Creative, proactive and full of ideas.

• Comfortable speaking to groups, partners or the public.

• Someone who loves connecting people and building understanding.

• Excited by the chance to shape a new role from scratch.

If you’ve ever wanted to lead awareness work that genuinely changes lives, this is your opportunity.

What You’ll Gain

• A unique chance to shape SUNSHINE’s public awareness work from day one.

• Real experience in advocacy, public engagement and community outreach.

• The freedom to innovate, experiment and build campaigns that matter.

• A warm, supportive team who value your ideas and your wellbeing.

• The deep fulfilment of helping people feel less alone.

Ready to Help London Understand Loneliness?

If this role excites you — even if you’re not sure you tick every box — we’d love to hear from you.

Join us in creating a London where no one feels forgotten, and where community truly means connection.

Apply today and help us shine a light on loneliness.

Job Description

We are looking for a Volunteer Email Marketing & Retention Manager to help manage email communications that keep our supporters, volunteers and donors informed and engaged.

You will help design and manage email campaigns and supporter journeys that build trust and encourage people to stay connected with our work. This role involves working with the Digital Marketing Director and Digital Marketing teams to send updates, campaign messages and fundraising emails.

The role focuses on building structured email communication, maintaining supporter relationships and monitoring engagement.

Key Responsibilities

• Create and manage email campaigns for supporters, volunteers and donors
• Develop simple email journeys such as welcome emails, updates and campaign messages
• Segment audiences to send relevant and respectful communications
• Support fundraising, campaigns and community engagement through email
• Monitor performance such as open rates, clicks and engagement
• Maintain mailing lists and ensure data protection and GDPR compliance
• Work with content writers and campaign teams to align messaging
• Help build simple systems for long-term supporter communication

What We’re Looking For

• Experience or interest in email marketing or digital communications
• Familiarity with tools such as Mailchimp, MailerLite or similar email platforms
• Understanding of basic email metrics such as open rates and click rates
• Ability to organise communication journeys and supporter lists
• Comfort collaborating with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit communications or supporter engagement is helpful but not required

What You’ll Gain

• Experience managing email campaigns for a social impact organisation
• Opportunity to help build communication systems from the ground up
• Hands-on experience working with digital marketing and campaign teams
• Priority consideration for future paid roles when funding becomes available