Care management volunteer roles

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Suffolk Mind has an exciting opportunity for new volunteers to join our board of trustees, and to help make a positive impact within the mental health sector.

​About Us

Suffolk Mind is a local mental health charity. More than one in four of us will experience a mental health challenge each year. At Suffolk Mind, our mission is to make Suffolk the best place in the world for talking about and taking care of mental health.

Suffolk Mind works across the mental health continuum, providing services, support and information for everyone.

We offer a range of services including anxiety management courses, counselling, Waves, supported housing, GreenCare, Suffolk Work Well, workplace wellbeing training, and schools and family services. At Suffolk Mind we want to help people make a life that works.

Role

We are looking for passionate and committed people who have a genuine desire to help us achieve our mission.

Trustee responsibilities are wide and varied and include:

• Ensuring the charity is compliant with relevant legislation and is adequately resourced
• Contributing actively by giving strategic direction to the organisation, setting overall policy, defining goals and evaluating performance
• Ensuring the effective and efficient management and administration of the charity
• Ensuring the financial stability of the charity and proper investment of the charity’s funds
• Using any specific knowledge or experience you have to help the Board of Trustees reach sound decisions

Trustees are required to:

• Attend up to four board meetings a year
• Attend our annual Away Day and represent the charity at external events
• Act as an ambassador for Suffolk Mind
• Attend and participate in training as and when required.

​

No specific qualifications are required but you should have relevant expertise or experience which will enable you to make a positive contribution to the work of the Board.

At Suffolk Mind, we are dedicated to fostering an inclusive environment where people of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best. Therefore, we welcome applications from individuals of all backgrounds, particularly those from underrepresented groups, including people from ethnic minority backgrounds, LGBTQ+ communities, and those with lived experience.

Trustees are given full support, a comprehensive induction programme and training opportunities. Reasonable expenses are reimbursed.

The Cathedral Safeguarding Committee acts as ‘critical friend’ and provides constructive challenge to the Chapter of Worcester Cathedral regarding the safeguarding of children and vulnerable adults. Its role is to support Chapter in meeting their safeguarding obligations for the Cathedral and its activities, including safer recruitment, and to provide assurance to Chapter that the Cathedral’s safeguarding arrangements are fit for purpose.

The duties and responsibilities of the Safeguarding Committee are laid down in the Safeguarding Committee Terms of Reference.

Responsibilities

• to provide independent perspectives on safeguarding policy and practice at Worcester Cathedral.
• to work with the chair and Cathedral staff to ensure that the Cathedral’s safeguarding functions are being carried out effectively.
• to offer support and challenge to executive members of the committee to ensure the centrality of a robust safeguarding culture in the Cathedral’s mission and its operations.
• to take a full part in Safeguarding Committee meetings and in agreeing and monitoring of strategic and operational plans to ensure effective performance and achievement of national standards.

Commitment 

Meetings: The Safeguarding Committee meets formally 4 times per year (usually during the daytime, although times may vary). The duration of meetings is a maximum of two hours.

Papers are received in advance and all members of the Safeguarding Committee are expected to have read the papers and be prepared to contribute as needed to discussion.

Expenses can be claimed for attendance at meetings or carrying out functions on behalf of the Committee.

Qualifications, knowledge and experience

Essential

1. Recent, direct and extensive professional safeguarding experience and expertise at a senior level in a relevant statutory, voluntary or judicial agency (for example Local Authority Children and Adult Service, Police, National Children’s Charity).
2. A willingness to promote and represent as needed the work of the Safeguarding Committee in the Cathedral and outside.

Desirable

1. Experience of child or adult safeguarding in a church / faith context.
2. Experience of case reviews, risk management and engagement and leadership of strategic partnerships.

Skills, competencies and abilities

Essential

1. Experience of analysing complex situations and advising appropriately.
2. Experience of working constructively with a wide range of parties, including staff in the statutory and voluntary sectors.
3. Experience of dealing sensitively and appropriately with confidential information.

Personal Qualities

Essential

1. A strong commitment to safeguarding as an essential part of the Cathedral’s work.
2. To be supportive of the mission and ministry of the Church of England and the vision and values of Worcester Cathedral. This does not mean that attendance at or membership of any Church of England worshipping community is required.

Candidates need not meet all of the person specification criteria to apply. However, there is an expectation that all candidates will be able to demonstrate suitable knowledge and experience

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Actingas an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

We are a dynamic charity, focused on helping survivors of modern slavery rebuild their lives and achieve sustainable freedom by providing invaluable training, coaching, work experience and advocacy across the UK.   It is now two years since we launched a new strategy from which we have increased our impact whilst strengthening and broadening our services for survivors of modern slavery.  In these challenging times it is even more important that we continue to be bold, resilient and effective.  We are looking for a new Chair of Trustees who has the vision, passion and expertise to collaboratively lead the organisation during this exciting period.   The Chair together with the trustees will work to ensure effective governance and provide guidance and support to the executive to ensure that we continue to support and advocate for survivors of modern slavery.

Chair Role & Responsibilities

SHF aims to work in a proactive and collaborative manner, and the Chair will play an important part in setting the tone and bringing all the stakeholders together.  We are looking for someone who has considerable experience of leadership at an executive or board level in the charity or corporate sector and has an understanding of the modern slavery sector.   

The people that we work with come from all over the world and have a wide variety of beliefs, experiences and backgrounds. We are committed to sharing in and reflecting this rich diversity amongst our staff, volunteers and trustees and would strongly encourage applicants from minority and under-represented groups, and from those with lived experience. We are committed to inclusion and diversity and to building a culture where everyone is appreciated for the unique person they are.   

Governance and Culture

• Provide leadership and oversight to the board and executive team on strategy, governance and risk, ensuring that we meet our obligations and responsibilities, including but not limited to governance structures, financial responsibilities, ethos and charity law.
• Ensure that the charity is acting in accordance with its constitution and uses its resources responsibly and exclusively to further its charity objects.
• Support the strengthening of accountable and effective practice within the charity’s governance, helping to cultivate clear commitments, regular learningSustainable freedom from modern slavery 6 focused reviews, and a transparent understanding of impact against strategic priorities. 
• Ensure effective scrutiny of finance at board level and that the charity is financially sustainable.

Board Effectiveness

• Facilitate and guide conversations in a way that enables constructive discussion, draws out diverse perspectives and supports informed, shared decision-making. 
• Encourage full participation from all trustees, recognising and valuing different skills, identities and lived experiences.
• Work with the Chief Executive and committee Chairs to ensure that board meetings are well planned with agendas that reflect the priorities of SHF and the responsibilities of the trustees.
• Meet as appropriate with the treasurer and Chairs of any board committees. 
• Build strong, respectful working relationships between trustees, addressing challenges or conflict with openness and fairness.
• Model and promote a positive and collaborative board culture based on mutual respect rooted in SHF’s values and an appropriate balance of support and challenge

Advocacy and Strategic Development

• Work with the CEO and trustees to strengthen understanding of modern slavery issues, build recognition of the impact of our programmes and influence key decision makers.
• Support the CEO when required to strengthen SHF’s advocacy impact.
• Ensure our strategy is ambitious and financially sustainable and that risks are identified and effectively managed by the executive.
• Bring strategic and planning expertise to the process of ongoing evaluation and refreshment of the strategy.

Development/Fundraising: 

• Act as an ambassador for SHF by raising its profile through your networks.
• Build, maintain and develop partnerships which reflect our values and directly benefit our mission. 
• Play an active role in supporting the executive to reach its revenue goals.

CEO Mentor and Constructive Friend to the Managing Executive

• Provide a supportive, confidential space for the CEO as a sounding board and constructive friend. 
• Build a strong working relationship with the CEO to maintain an overview of SHF’s affairs, to support as necessary the management of sensitive, complex or contentious issues and, where appropriate, provide constructive challenge to the CEO.
• Build a strong working relationship with the executive, offering constructive advice and support whilst maintaining the boundary between the operational decisionmaking of the executive and governance oversight of the Board.
• Lead the annual appraisal for the CEO in line with SHF’s appraisal process and in consultation with other trustees.  Ensure that any identified professional development needs are put in place.

Safeguarding Ensure that:

• A Safeguarding Policy and Procedure is in place, is reviewed as least annually and is available to and understood/applied by staff.
• A culture of safeguarding is championed, where wellbeing and psychological safety is prioritised and staff, volunteers and people with lived experience can raise concerns without fear of judgement or reprisal.
• There is a staff Code of Conduct and policies such as Speaking Out (formally Whistleblowing) and Safer Recruitment are in place.
• Safeguarding concerns are managed effectively; there are systems in place for its management; safeguarding resources including training; a DSL is appointed whose role is stated in their job description.
• Regular feedback on safeguarding activity is received (such as gaps, threats, risks), oversee a risk register and the remedial actions required and the track progress.
• Chair of Trustees undertakes enquiries in the event of an allegation being made against the CEO  
• Compliance with the Charity Commission serious incident notification requirements, and other bodies such as regulators, commissioners, grant makers, and insurance companies 

The Chapter constitutes the board of charity trustees of Worcester Cathedral (registered charity: 1207427). The Chapter comprises members who are lay and ordained, executive and non-executive as set out in the Cathedral’s Constitution. The non-executive members provide constructive challenge, input and support to the Cathedral’s strategic direction and operational implementation.

Commitment

Meetings: The Chapter currently meets formally 8 times per year (including two away days), usually for four hours on a weekday morning. Papers are received in advance and all members of the Chapter are expected to have read papers and be prepared to contribute as needed to discussion.

The Chapter does not normally meet in August. Expenses can be claimed for attendance at meetings or carrying out functions on behalf of the Chapter. Non-executive members of the Chapter will serve as lay canons of the Cathedral (or honorary canons if ordained), having the right to the title of ‘Canon’ and of being assigned a stall in the Cathedral’s 14th Quire. Non-executive members of the Chapter are required to adhere to the Chapter Member / Trustee Code of Conduct

Responsibilities of the Chapter:

A non-executive member of the Chapter shall take a full part in the discussions and decision-making of the Chapter as it fulfils its statutory responsibilities:

• to order the worship and promote the mission of the Cathedral;
• to formulate proposals in connection with the strategic direction and mission of the Cathedral;
• to manage all property vested in the Cathedral and the income accruing from it;
• to ensure that necessary repairs and maintenance of the Cathedral and its contents and other buildings and monuments are carried out;
• to attend to all matters concerning the appointment of staff to the Cathedral;
• ​to prepare an annual budget for the Cathedral;
• to prepare an annual report and accounts;
• to keep under review the Constitution and Statutes of the Cathedral;
• to ensure legal and regulatory compliance;
• to meet safeguarding requirements and ensure best practice; 
• to exercise the power if necessary to provide for the incorporation of limited companies for the better management of the Cathedral.

Contributing to the Cathedral's Life, Worship and Mission:

A non-executive member of the Chapter shall contribute the skills and experience they bring to the Cathedral as opportunity allows, for example:

• by serving on such incorporated limited companies as the Chapter may establish, on sub-committees of the Chapter and on any working groups of the Chapter as may be created;
• by attending and contributing to worship at the Cathedral;
• by contributing to the ministry of hospitality offered at the Cathedral and to such other Cathedral activity as may be appropriate;
• by acting as an advocate for the Chapter of Worcester Cathedral within and beyond the Church of England, across the city, the Deanery and the Diocese of Worcester and the wider region;
• by serving as a Canon of the Cathedral, being seen and present as such, as may be appropriate; 
• by providing critical friendship and constructive challenge to Chapter colleagues, the Chief Officers and the wider Senior Executive Team.

In general:

• to ensure their own compliance with the Chapter’s policies and procedures, and contribute to the review and development of policy and practice;
• to promote and uphold the Cathedral’s reputation and good standing at all times.

Person specification

Essential

1. Communicant member of the Church of England (within the meaning given in Rule 83(2) of the Church Representation Rules), or a communicant member of a Church which is not in communion with the Church of England but subscribes to the doctrine of the Holy Trinity
2. Committed to the Cathedral’s Christian vision, values, mission and ministry.
3. Able to carry out legal duties as set out in the Charity Commission’s ‘CC3 - The Essential Trustee’ and make decisions in accordance with the guidance provided in ‘CC27 – Decision-making for charity trustees’.
4. Willing to follow the Chapter’s Code of Conduct and to uphold all of the Chapter’s safeguarding responsibilities.
5. Willing to complete appropriate safeguarding training and DBS checking.
6. Demonstrable strategic leadership and governance skills; previous experience volunteering as a trustee is welcome but not essential.
7. Willingness to attend to professional personal development including undertaking training.
8. Able to commit a minimum of eight hours a month to attending Chapter meetings (or other business on behalf of the Chapter) including preparation for meetings.

Desirable

1. A professional background or significant experience of working in one (or more) of the following areas:
   •  strategic human resources management
   • property management / development
   • strategic planning

ELIGIBILITY

The Chapter members must be eligible to be trustees under the Charities Act. The Chapter members may not act as a trustee if they are disqualified unless authorised to do so by a waiver from the Commission. The reasons for disqualification, issued by the Commission include:

• being bankrupt or having an individual voluntary arrangement (IVA);
• having an unspent conviction for certain offences;
• being on the Sex Offenders Register

We are looking for volunteers who can spend some time with our clients  in and around Central London, specifically Chelsea, Pimlico, Barnes, Tower Hamlets. and other areas.  Locations change often as new referrals come in, so if this is something that interests you, please get in touch and tell us where you are based as we may have other clients in your area. 

 Meetings are regular weekly or fortnightly, for at least 6 months although most of our volunteers stay involved for much longer than this, only because they enjoy what they do! 

Befriending is a simple way to make a positive difference to someone who spends a lot of time alone or is socially isolated.  Your gift of time and companionship will give them, and you, something to look forward to. As one of our volunteers once said,“this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Your meetings could be in the local community, having a chat in a coffee shop, visiting places of interest together, or in our client’s home.Our clients are older Scots, aged 60  plus who simply want to do the activities that most of us take for granted.

We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters. 

This could be the ideal opportunity  for you to gain practical experience of working with adults in a health and social care setting, or for anyonewho simply enjoys meeting new people and making their lives a little brighter. 

Please note, this is an unpaid voluntary role and applicants must be living in the London area. 

Please contact us for more information, and a very warm welcome!

Skills & characteristics required for befriending are:

• English speaking, clear communication for coversation
• Listening skills
• Friendly, warm and non-judgemental 
• Honest, reliable and committed
• Empathy 
• Understanding of the need to maintain confidentiality (covered in training) 

A DBS check will be processed  for successful applicants and two references are required. 

This Role Holds the Line Where Community Meets Trauma

Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.

This is not a passive moderation role. It is a systems and safety leadership role.

Purpose of the Role

This role is responsible for:

• Protecting members from harm.
• Preventing retraumatisation.
• Upholding community standards.
• Supporting moderators and volunteers.
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.

Experience Qualification and Requirements

Essential experience

• Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
• Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
• Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
• Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
• Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.

Essential skills

• Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
• Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
• Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
• Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
• Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
• High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
• Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.

Desirable (not essential)

• Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
• Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
• Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.

Training / qualifications

• Formal safeguarding training is desirable but not essential.
• Training and clear CIC-specific protocols will be provided.

Main Responsibilities/ Key Duties

• Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
• Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
• Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
• Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
• Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
• Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
• Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
• Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
• Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
• Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.

This role is not suitable if you:

• Avoid conflict or boundary-setting.
• Want purely creative or social engagement.
• Are seeking unstructured peer support roles.
• Are unable to step back emotionally when required.
• Expect immediate paid employment

Important to Be Clear

This is:

• A volunteer role during the build phase.
• A role with real authority and responsibility.
• Not symbolic — decisions made here directly affect safety

Paid roles will be introduced as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to:

• A safeguarding and scenario-based discussion.
• A boundaries and escalation conversation.
• If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.

A Final Word

Community safety is about people, not control.

If you know that:  Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.

We are currently recruiting for the following Trustees:

• Finance Trustee
• Service Delivery Trustee
• Fundraising Trustees

As a Trustee, you will play a key role in shaping the strategic direction of MindTHNR, ensuring strong governance, and supporting our mission to provide inclusive, accessible, and culturally competent mental health services. You will be joining a passionate and committed Board that works closely with our Chief Executive and leadership team to ensure we remain impactful, sustainable, and aligned with our values. To see more about our existing trustees click here.

The responsibilities for all Trustee roles are to:

• Uphold charity law, governing documents, and safeguard the organisation’s assets, reputation, and beneficiaries.
• Actively contribute to setting direction, monitoring performance, and supporting/challenging the Chief Executive and Leadership Team.
• Attend quarterly Board meetings, use your skills to inform decisions, and uphold the charity’s values of inclusion, integrity, and transparency.

See the recruitment pack for full details and information on what we are looking for each individual position.

We are hoping to interview in February but will keep the advert open until all roles are filled

Fundraising Trustee (Milton Keynes)

This is an exciting opportunity to be a hands-on trustee at branch level, helping to promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things. With your support and expertise, we will achieve so much! We’re looking for a dedicated Fundraising Trustee to help us grow our impact and secure vital resources for the animals who need us most.

Overview of the Fundraising Trustee opportunity

We are looking for an enthusiastic and passionate person who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long terms aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Milton Keynes & North Bucks Branch

The Milton Keynes & North Bucks Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

Primary responsibilities of the Fundraising Trustee

• Lead on developing and delivering fundraising strategies
• Help identify new income streams and build relationships with donors, sponsors, and community groups
• Support and advise the board on fundraising best practices
• Champion our cause and represent the branch at events and in the community
• Identify grant opportunities and apply for relevant funding streams via grants

What we are looking for in a Fundraising Trustee:

We are looking for people from all social and cultural backgrounds, with experience and skills in any of the following areas:

• Experience in fundraising, marketing, or income generation
• Strong networking and communication skills
• A commitment to animal welfare and the values of the RSPCA
• Willingness to attend monthly trustee meetings and contribute time between meetings

Alongside the relevant experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

What we can offer you as a volunteer Branch Trustee

• You’ll work alongside a passionate team and help shape the future of our branch
• Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

How to find out more about being a Trustee

For more information on becoming a Charity Trustee and to ensure it is the right decision for you, we recommend reading the Charity Commission's guidance on the role of the trustee and the RSPCA website about Branch Trustees.

We have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

We are looking for a patient and chatty volunteer who can communicate with a clear and loud voice, to visit a lovely gentleman in his 70s in Woolwich. His love for music is something he would love to share with a visitor, enjoying the 50s, 60s and 70s through sound.

This gentleman is blind and communicates differently depending on the day. His engagement may fluctuate between quietly appreciating your company and loving a long chat. Your visit would be a gentle check-in — sharing a cuppa, a chat, and simply being present.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit:

• Checking in on their well-being and speak to support staff to get an update on how the person is doing

• You might be able to bring a treat that the person enjoys, like chocolates or fruit.

• Some people we support enjoy sensory experiences so items that will stimulate their senses can also help you create a sense of connection with the person you visit.  Your volunteer manager will be happy to help you with ideas and suggestions.                                                              

As a Mencap volunteer visitor you will be:

- Friendly and approachable

- Accepting of others who might be different to yourself

- Reliable and patient

- Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

- Have the opportunity to help make a difference to the life of the person you visit

- Receive a personalised volunteer induction and training

- Have agreed out of pocket expenses reimbursed

- Meet new people

- Get on-going support, and feel appreciated and valued

About Mencap 

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Charity Trustee

You and Me Counselling are currently recruiting volunteer trustees to complement the committee members already in their role.

This is a home working role and will be for immediate start.

Our charity

You and Me Counselling is a charitable organisation established in 2011. We are a counselling and psychotherapy service based in Hornchurch, Essex that works with children, young people, adults, and their families in the boroughs of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. Our counsellors and therapists work both within schools and from our counselling rooms located in Hornchurch and Ilford.

You and Me Counselling are an organisational member of the British Association for Counselling & Psychotherapy (BACP). This means we are fully governed by the BACP’s Ethical Framework for the Counselling Professions.

Job Description

As a trustee you will need to:

• Acknowledge emails at least once a day.
• Give a minimum of one hour per week to the role.
• Attend quarterly trustee meetings online.
• Ensure that You and Me Counselling pursues its stated objectives
• Ensure there is regular review of changes that might affect the organisation (political, financial, demographic, etc.)
• Ensure that the charity complies with charity law, company law and any other relevant legislation or regulations.
• Monitor finance to ensure that the charity applies its resources exclusively for its charitable objectives.
• Uphold the good name and values of You and Me Counselling.
• Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
• Ensure the financial stability of the organisation.
• Supervise, support and appraise the chief executive officer.
• Hold the chief executive officer to account for the management and administration of the charity.
• Ensure that the organisation acts in accordance with employment law and exercises a duty of care to its employees.
• Identify major risks to the organisation and put systems in place to mitigate or minimise the risks.
• Ensure that the organisation has a governance structure that is appropriate to a charity of its size/complexity, stage of development, and its charitable objectives
• Regularly review your own training needs and create an expectation of continuous professional development throughout the organisation.
• Ensure that trustees have an agreed code of conduct and comply with it, and that there are mechanisms for the removal of trustees who do not abide by the principles stated therein.

Person Specifications

All trustees should demonstrate the following skills and values:

• A commitment to the organisation.
• A willingness to devote the necessary time and effort.
• Good, independent judgement.
• An ability to think creatively.
• A willingness to speak their mind.
• An understanding and acceptance of their legal duties and responsibilities as a trustee
• An ability to work effectively as a member of a team.
• Ability to evaluate and interpret management information and other data.

Specific Skills

The ideal candidate would have one of more of the following:

• Experience in law and governance
• Experience in charity fundraising
• Knowledge of counselling or psychotherapy (as a therapist or client)
• Experience in accounting or financial management
• A parent of a young person who has experience of mental health issues

JOB PURPOSE:

This Role Turns Data Into Action for Community Impact

At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.

This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.

Purpose of the Role

This role exists to:

• Maintain and manage donor databases with accuracy and security
• Track donor engagement, contributions, and interactions
• Analyse donor behaviour and generate insights to inform campaigns and communications
• Support the Fundraising Director and Communication Specialists with data-driven strategies
• Ensure compliance with GDPR, safeguarding, and CIC policies
• Provide reporting on donor activity, trends, and retention strategies

You are the link between data, strategy, and donor trust.

About the role:

To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience. 

Why This Role Matters

Effective donor data management:

• Strengthens relationships and trust with supporters
• Optimises campaign targeting and impact
• Provides insight for strategic decisions and long-term planning

Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
• Competence in data entry, tracking, and ensuring data accuracy.
• Experience analysing fundraising or donor engagement data.
• Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
• Knowledge of GDPR, data protection principles, and ethical data handling.
• Experience in non-profit donor relations, fundraising support, or CRM administration.
• Ability to generate clear reports and visualisations for leadership.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with communications, fundraising, and digital teams.
• Ability to identify patterns, trends, and actionable insights from data.
• Problem-solving skills to improve donor systems and processes.

Desirable / Can Be Developed

• Experience supporting segmentation and targeted donor communications.
• Familiarity with donor engagement analytics and reporting dashboards.
• Experience in donor stewardship planning and personalised outreach.
• Understanding of the operational needs of volunteer-led organisations.
• Ability to work with multiple systems and integrate data from different platforms.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in donor relations, fundraising, or data management is highly valued.

Main Responsibilities/ Key Duties

• Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
• Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
• Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
• Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
• Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
• Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
• Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
• Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
• Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
• Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
• Flag data quality issues or system gaps and recommend solutions to leadership.
• Contribute to planning for scaling donor management systems as the CIC grows.
• Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
• Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.

What You Gain

• Founding experience in donor relations and data-driven fundraising
• Strategic insight into community-based fundraising and supporter engagement
• Leadership exposure in managing sensitive information and reporting
• Priority consideration for future paid roles
• Direct contribution to C.I.C sustainability and long-term impact

This role builds data stewardship, analytical thinking, and donor engagement skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Data is about people, not numbers.

If you know that:

• Trust is built through care and accuracy
• Privacy is a safeguarding issue
• Respect keeps relationships strong