Charity administrator volunteer roles

Overview

The Volunteer Finance & HR Administrator will provide administrative support to the Finance & HR Department. The role offers an opportunity to gain practical experience within a busy charity environment while supporting a range of finance, Gift Aid and HR activities.

Key Responsibilities

• Assist with finance administration, including filing, data entry and record keeping.
• Support the administration of Traid’s Gift Aid scheme.
• Maintain accurate records and databases.
• Carry out routine data checks and data cleansing activities.
• Assist with HR administration and personnel records.
• Support the preparation of correspondence and documentation.
• Help maintain records in accordance with HMRC, GDPR and organisational policies.
• Provide general support to the Finance & HR Department as required.

Qualifications & Skills

• Good attention to detail and accuracy.
• Good organisational and administrative skills.
• Basic IT skills, including Microsoft Office.
• Ability to handle confidential information appropriately.
• Good written and verbal communication skills.
• Reliable and able to work independently once trained.
• Previous administration or data entry experience (desirable).
• Experience of volunteering or working within a charity (desirable).
• An interest in finance, HR or charity administration (desirable).
• Knowledge of Microsoft Excel (desirable).

Applications will be reviewed on a rolling basis; please note that only shortlisted candidates will be contacted for next stages.

Purpose 

To provide comprehensive administrative support across The Bridge Foundation's counselling, assessment, supervision and school-based services, ensuring the smooth day-to-day operation of the organisation, excellent client communication, effective record keeping and efficient support for therapists, managers and external stakeholders. 

Key responsibilities 

• Provide day-to-day administrative support for therapists and managers. 

• Assist with IT-related queries and provide basic technical support to staff. 

• Contribute to the continuous improvement of administrative systems and processes. 

• Help ensure compliance with organisational policies, procedures and safe working practices, including fire safety requirements. 

• Undertake any other duties commensurate with the role and level of responsibility. 

Diary and Room Management 

• Maintain the online room booking diary. 

• Add new clients and bookings to the diary and ensure there are no scheduling conflicts. 

• Manage bookings for private room hirers and coordinate external room bookings

Staff Administration 

• Collate staff holiday requests and maintain accurate holiday records. 

• Ensure holiday forms are completed and stored appropriately. 

• Monitor DBS renewal dates and process new and renewal DBS applications. 

Meetings and Training 

• Organise Wednesday meeting schedules each term. 

• Coordinate personal and group supervision schedules. 

• Arrange Continuing Professional Development (CPD) sessions and training events. 

Schools and External Services Administration 

• Provide administrative support to the Bridge in Schools (BiS) service. 

• Respond to enquiries from schools and external partners. 

• Provide routine IT and administrative support relating to school-based services. 

Reports and Documentation 

• Proofread, format and distribute psychiatric diagnostic reports, autism assessment reports and ADHD assessment reports. 

• Format, proofread and prepare a variety of documents, letters and reports. 

• Support therapists and managers with general administrative tasks and document preparation. 

• Complete the necessary administrative work for commissioned funding. 

• Send documentation to clients, including appointment information and client agreements. 

Office and Facilities Administration 

• Order, manage and replenish stationery, toys, equipment and office supplies. 

• Assist with building maintenance and undertake basic DIY and practical tasks where appropriate. 

• Help ensure the premises remain safe, well-maintained and welcoming. 

This job description is for guidance only and outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not exclusive and duties may be varied from time to time, with the job description being subject to review and periodic amendments.

Volunteer Receptionist / Administration Support

Organisation: Rotherham & Barnsley Mind
Location: Osborne House, Rotherham
(May be required to work at other RB Mind locations occasionally)
Responsible to: Director of Services
Role Type: Voluntary (unpaid)
Time Commitment: Flexible
Expenses: Reasonable out‑of‑pocket expenses reimbursed in line with policy

About the Role

Rotherham & Barnsley Mind are seeking a Receptionist / Administration Support Volunteer to provide a friendly, professional front‑of‑house service at our Rotherham office.

This is a key volunteer role within the organisation. As the first point of contact, you will help create a welcoming, calm and supportive environment for people accessing our mental health services, as well as staff, volunteers and visitors.

The role also includes a range of general administrative tasks to support the smooth running of the organisation. We are looking for a reliable and flexible volunteer who enjoys working with people and supporting a busy office environment.

Key Responsibilities

Reception & Front‑of‑House

• Provide a warm, respectful and professional welcome to all visitors
• Answer incoming telephone calls, take messages and direct enquiries appropriately
• Ensure visitors sign in and out of the building in line with Health & Safety procedures
• Maintain a tidy, welcoming reception and waiting area
• Make refreshments for visitors where required
• Act as a first point of contact for suppliers and contractors
• Support cashless payments for services where applicable (with training and supervision)

Administration & Office Support

• Support with general administrative tasks such as photocopying, scanning and printing
• Assist with managing the room booking diary
• Deal with incoming and outgoing post
• Support stock checks and ordering of office supplies (e.g. stationery and kitchen items)
• Input basic information and update records on internal systems, following GDPR guidance
• Provide ad‑hoc administrative support to staff and services as required

Health, Safety & Safeguarding

• Support the Office Manager in maintaining a safe and secure building
• Assist with opening and closing the building, where appropriate and agreed
• Undertake health and safety responsibilities appropriate to a volunteer role
  (e.g. fire marshal or first aid support – training provided if required)
• Recognise and promptly raise any safeguarding concerns with a named staff member

Boundaries of the Role

This is a non‑therapeutic volunteer role. You will not be expected to provide counselling or mental health advice. Clear boundaries will be in place, and support will always be available from staff.

Skills, Experience & Attributes

Essential

• Friendly, approachable and non‑judgemental manner
• Good communication skills, both face‑to‑face and on the telephone
• Ability to maintain confidentiality and professional boundaries
• Reliability and commitment to agreed volunteer hours
• Willingness to follow policies, procedures and guidance

Desirable

• Previous reception, administration or customer service experience
• Basic IT skills (email, Word, simple record systems)
• Interest in mental health, wellbeing and community services
• Experience working with the public or in a support environment

What We Offer

• Full volunteer induction and role‑specific training
• Ongoing support and supervision
• Training in safeguarding, confidentiality, equality and boundaries
• Opportunity to develop transferable administration and communication skills
• Experience within a leading mental health charity
• A chance to make a meaningful difference to your local community

Equality, Diversity & Inclusion

Rotherham & Barnsley Mind is committed to equality, diversity and inclusion. We welcome volunteers from all backgrounds and with lived experience of mental health, and we make reasonable adjustments wherever possible.

Safeguarding & Checks

An Enhanced DBS check may be required for this role depending on duties and access to vulnerable adults. This will be arranged and paid for by the organisation.

Volunteer Administrator

Location: Bedfordshire Employment Advisors in Talking Therapies,
Gilbert Hitchcock House, 21 Kimbolton Road, Bedford, MK40 2AW

Timing: Maximum of up to 15 hours per week

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

We’re looking for a friendly and organised Volunteer Administrator to help keep things running smoothly at our service. You’ll be the first point of contact for visitors and calls. The role also includes supporting group activities, taking referrals, and helping with general admin tasks like printing and scanning. If you’re reliable, good with people, and happy to pitch in where needed, this is a great way to make a real difference while building useful skills

Tasks may include:

• Welcome visitors, manage calls and messages, and handle post and deliveries.
• Keep reception area and resources (leaflets, displays) up to date.
• Assist admin team to call clients for appointments.
• Support group activities and training sessions with admin and materials.
• Take referrals and help promote the service.
• Assist with general admin tasks like printing, scanning, and creating resources.
• Gather feedback from service users and liaise with staff.

• Follow safeguarding, confidentiality, and health & safety policies.

Skills/qualities we would like you to bring to the role:

We welcome volunteers from all backgrounds and especially value lived experience. For this role, we are looking for someone who brings:

• Confident communicator, comfortable greeting visitors and speaking with people from diverse backgrounds.
• Organised and detail-oriented, able to manage multiple tasks and report progress.
• Strong IT skills for admin tasks and online training.
• Professional, reliable, and committed, with a caring and non-judgmental approach.
• Ability to remain calm and focused in a busy environment.
• Able to work as part of a team, on own initiative and to instruction.
• An understanding of Waythrough – information is available on our website.
• A genuine interest in being part of the mission and vision of Waythrough.
• Ability to maintain confidentiality, professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

ABOUT THIS OPPORTUNITY

Behind every meal served, every child supported, and every family helped — there is a story. Your job is to help us capture it.

As our Volunteer Impact & Data Administrator, you'll support us in recording, organising, and presenting the data that tells the world what Children With Voices achieves.

This is a behind-the-scenes role that makes a very visible difference — helping us secure funding, report to partners, and demonstrate our impact to the community we serve.

WHAT YOU'LL BE DOING

• Accurately record attendance, programme data, and beneficiary information

• Support the team in maintaining up-to-date spreadsheets and databases

• Help prepare impact reports, case studies, and statistics for funding applications

• Assist with data entry from Food Hub and programme activity records

• Flag any gaps or inconsistencies in records to the Admin & Programme Lead

• Support the team in adopting and maintaining simple, effective data systems

• Handle all information with strict confidentiality in line with GDPR

WHAT YOU'LL BRING

ESSENTIAL

• Organised, accurate, and confident with data and admin

• Comfortable using Microsoft Excel or Google Sheets

• Strong attention to detail

• Able to maintain confidentiality and handle sensitive information appropriately

• Reliable and self-motivated

HELPFUL BUT NOT ESSENTIAL

• Experience with charity databases or CRM systems

• Background in data, administration, or project management

• Understanding of reporting requirements for charitable organisations

• Knowledge of GDPR principles

WHAT YOU'LL GAIN

• Hands-on experience in charity data and impact measurement

• A professional reference from our leadership team

• Understanding of how grassroots organisations demonstrate value and secure funding

• Development of data skills in a meaningful, real-world context

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our administration volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Join the MINDSET Charity Steering Group

Help shape a new movement for men’s wellbeing and personal growth

MINDSET is a new charity with a bold mission: to equip men with the tools, skills, and approaches they need to live happier, healthier, more resilient lives — in a non‑clinical, non‑therapeutic, practical way.

We’re building something meaningful from the ground up, and we’re looking for a small group of committed volunteers to help shape our foundation.

What is the Steering Group?

The Steering Group is a temporary leadership team (6–12 months) that will guide the early development of MINDSET before we formally register as a charity and appoint Trustees.

You’ll help shape:

• our mission and values

• our first programmes and workshops

• our safeguarding and boundaries

• our culture and tone

• our community outreach

• our long‑term structure and governance

This is your chance to influence a charity at the very beginning.

Who we’re looking for

You don’t need to be a mental health professional. You do need to care about men’s wellbeing and personal growth.

We welcome people with experience or interest in:

• facilitation or group leadership

• safeguarding or risk awareness

• wellbeing, coaching, or personal development

• community work or lived experience

• operations, finance, or admin

• marketing, branding, or communications

Most importantly, you should be:

• open‑minded

• collaborative

• reliable

• passionate about prevention and growth

• comfortable with reflective, skills‑based approaches

Time commitment

• Monthly meetings (online)

• Occasional small tasks between meetings

• A 6–12 month commitment while we build our foundation

Why join us?

This is a rare opportunity to:

• shape a charity before it launches

• influence how men’s wellbeing is approached

• be part of something meaningful and preventative

• help create programmes that genuinely change lives

• grow personally while helping others grow

You’ll be part of a supportive, purpose‑driven team building something that matters.

Interested?

If you’d like to express interest or learn more, please get in touch.

Tell us a little about yourself, why this matters to you, and what you feel you could bring.

Voluntary Interim Charity Manager

Women on the Frontline Ministries (WOFM)

Hybrid  ·  East London / Flexible Working  ·  Volunteer Leadership Opportunity

Approx. 20 hours per week (flexible)  |  Min 6 month commitment preferred

Lead with compassion. Shape the future. Help transform lives.

Women on the Frontline Ministries (WOFM) is a Christian charity supporting women affected by sexual exploitation, trauma, isolation, abuse and vulnerability through outreach, advocacy, practical support and relationship-based care.

For many years, WOFM has built trusted relationships within local communities across East London, working alongside churches, frontline organisations and partner agencies to provide compassionate, non-judgemental support to women facing complex challenges.

We are now seeking a values-driven and collaborative Volunteer Charity Manager to help lead the organisation into its next season of growth, sustainability and impact.

About the Role

The Volunteer Charity Manager will provide overall leadership, coordination and operational oversight for the charity, working closely with the Board of Trustees, staff team and volunteers to strengthen the delivery of WOFM’s mission and future development.

This is a varied leadership role combining strategic coordination, relationship management, community engagement and operational oversight within a grassroots charity environment.

The successful candidate will not be working alone. The organisation currently includes:

• a part-time Women’s Support Worker

• a part-time Social Media Lead

• a dedicated team of volunteer Outreach Assistants

• an active and supportive Board of Trustees committed to working closely alongside the Manager

The Board is seeking a self-starting individual who works well independently and is committed to supporting the successful candidate with a sustainable organisational structure as the charity continues to grow and develop.

Key Responsibilities

Leadership & Operational Coordination

• Provide overall coordination and day-to-day leadership across the charity’s outreach programmes and activities

• Oversee the effective delivery of operational priorities, outreach services and community engagement initiatives

• Maintain and strengthen effective systems, administration and organisational processes

• Work collaboratively with staff, volunteers and trustees to ensure services are delivered safely, compassionately and effectively

Team Leadership & Volunteer Coordination

• Encourage, coordinate and develop staff and volunteers across the organisation

• Oversee volunteer communication, engagement and rota coordination

• Contribute to recruitment, onboarding and ongoing team development

• Foster a collaborative, values-led and supportive organisational culture

Safeguarding & Community Engagement

• Promote good safeguarding practice and help ensure safeguarding responsibilities are managed appropriately

• Build strong working relationships with local organisations, churches and support agencies

• Contribute to advocacy, signposting and practical support activities where appropriate

Partnerships & Representation

• Build and maintain positive relationships with community partners, churches, local organisations and stakeholders

• Represent WOFM at meetings, networking opportunities and community events

• Champion awareness of the charity’s mission, impact and future vision

Governance, Sustainability & Development

• Work closely with the Chair and Board of Trustees to support the strategic direction of the organisation

• Prepare updates and reports for trustee meetings where required

• Contribute to fundraising activities, funding applications and sustainability planning

• Help strengthen the long-term development and operational capacity of the charity

About You

We are looking for someone who is compassionate, organised and able to lead with empathy, wisdom and good judgement.

You may have experience within:

• charity leadership or voluntary sector management

• community outreach or social impact work

• ministry or faith-based leadership

• safeguarding or support services

• operations, programme or project coordination

• volunteer management or partnership working

We also welcome applications from individuals with transferable leadership experience and a genuine passion for supporting vulnerable women and strengthening communities.

Note: This role is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. The successful candidate is required to complete an enhanced DBS check.

Skills & Qualities

• Strong interpersonal and communication skills

• Ability to lead, coordinate and motivate others

• Organised with strong administrative and leadership abilities

• Emotionally resilient with sound judgement and professional boundaries

• Collaborative and able to work independently when required

• Comfortable using email, spreadsheets and online communication platforms

• Understanding of confidentiality and safeguarding principles

• Alignment with the values and compassionate ethos of the organisation

Time Commitment & Availability

This is a flexible volunteer leadership role of approximately 20 hours per week, which we are happy to shape around the right person’s other commitments. We would suggest thinking of it as roughly 4 hours a day across a typical working week but how those hours are arranged is genuinely negotiable, and we are open to discussing an arrangement that works for you.

The role is hybrid, combining:

• remote and flexible working from home

• attendance at outreach activities, particularly on Wednesday afternoons for daytime drop-in sessions and Friday evenings for evening outreach

• meetings and occasional events in East London (typically evenings and occasional weekends)

• trustee and board meetings on a regular scheduled cycle

Reasonable, pre-agreed out-of-pocket expenses actually incurred in carrying out the role (for example, travel) will be reimbursed. Ideally, we are seeking someone able to commit to the role for a minimum of 6 months to support continuity and sustainable growth.

Support & Future Development

The successful candidate will work alongside a committed Board of Trustees, staff team and volunteers who are passionate about the mission of the charity.

While this is currently a voluntary role, the Board is actively working to secure funding with the aim of creating paid leadership and operational roles in the future. We cannot guarantee if or when such funding will be confirmed, and any future paid appointment would be made through a fair and open recruitment process. That said, someone who grows with WOFM and comes to know the organisation well would be well placed to be considered as those opportunities arise.

The organisation is continuing to strengthen its operational foundations and develop sustainable structures to support long-term impact within the community.

Why Join WOFM?

This is an opportunity to:

• make a direct and meaningful difference in the lives of vulnerable women

• help shape the future direction of a growing grassroots charity

• work alongside a passionate and committed team

• contribute to a mission rooted in compassion, dignity, faith and hope

• build sustainable impact within local communities

• grow with an organisation that is actively working towards funded leadership roles

VOLUNTEER ADMINISTRATOR

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch Remap Email and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow Remap policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

Where will I volunteer?

The Finance Volunteer role is largely home based, but it varies from branch to branch – some branches hold in-person meetings once a month or so, and their Finance Volunteers tend to be based in the area the branch covers.

If it works better for you, however, there’s a possibility this role could be done remotely.

Time commitment

This also varies, but it’s generally around 1-2 hours a week.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us

Orchards is looking for a reliable and organised admin volunteer to support our vision to see more women free from sexual exploitation. This role offers hands-on experience in the VAWG sector and the chance to contribute to the smooth running of our supported accommodation services.

Testimonial from our previous admin intern:

“I have learned a great deal about the VAWG sector and how Orchards support the women, I have learned how to use Expense plus and In-Form and how the charity operates from an administration perspective. I have received a lot of support from the team, and the Head of Operations in particular. I really enjoy our weekly meetings and have found them very beneficial. Orchards have an amazing culture. They are incredibly kind and considerate and the whole team is so supportive of one another which is so lovely.”

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in Market Place, Frome. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

The Charity Outreach Worker will deliver structured youth development sessions as part of the Pathways to Purpose programme, supporting young people aged 16–25 to develop employability skills, improve confidence, and transition into employment or further education.

The role focuses on direct programme delivery, participant engagement, and mentoring, ensuring beneficiaries receive practical, skills-based support aligned with the charity’s educational objectives.

Key Responsibilities
Programme Delivery
– Deliver weekly structured sessions focused on employability skills, including communication, confidence building, and career readiness
– Facilitate interactive workshops covering CV development, interview preparation, and workplace expectations
– Support the delivery of both online and in-person programme sessions

Participant Engagement & Support
– Provide one-to-one mentorship to assigned participants, supporting their personal and career development
– Guide participants in identifying strengths, setting goals, and progressing through the programme
– Encourage consistent attendance and active participation throughout the programme

Career Readiness Support
– Support participants in developing CVs and preparing for job applications
– Conduct mock interview sessions and provide structured feedback
– Share practical insights on workplace expectations and professional behaviour

Outreach & Community Engagement
– Engage with young people within the community to promote participation in the programme
– Support programme awareness through community-based engagement activities
– Represent the organisation positively during programme delivery and outreach activities

Programme Impact Support (Non-Admin Framing)
– Contribute to tracking participant progress through structured session feedback and engagement observations
– Support the measurement of programme outcomes such as participation, skill development, and progression into employment or education

Person Specification
Essential:
– Strong communication and interpersonal skills
– Experience working with young people or in community-focused roles
– Ability to facilitate group sessions and engage diverse participants
– Passion for youth development, education, and community impact

Desirable:
– Experience in mentoring, coaching, or training delivery
– Understanding of employability skills and career development pathways
– Experience delivering workshops or structured learning sessions

Key Outcomes of the Role
– Participants complete the programme with improved confidence and communication skills
– Participants develop CVs and demonstrate job readiness
– Increased number of participants progressing into employment, training, or education
– Positive engagement and retention throughout the programme

National Relief Trust, we are dedicated to making a real difference through charity support, community development, and focused health initiatives. To keep our programs running smoothly and reaching the people who need them most, we rely on a strong behind-the-scenes team.

The Role We are looking for a highly organized and reliable volunteer to join us remotely as an Operations Support Coordinator. In this role, you will be the glue that holds our daily operations together. If you love keeping things tidy, organizing information, and supporting a busy team from the comfort of your own home, we would love to hear from you.

What You'll Be Doing

• Day-to-Day Admin: Helping our team with general administrative tasks to keep projects moving.

• Data Entry & Organization: Keeping our records, files, and databases accurate and up to date.

• Team Support: Assisting with scheduling virtual meetings, taking notes, and organizing digital workspaces.

• Communication: Acting as a friendly point of contact for basic team inquiries and helping route emails to the right people.

What We’re Looking For

• Organized: You have a great eye for detail and like keeping things neat and structured.

• Tech-Comfortable: You are confident using standard tools like email, word processors, and spreadsheets (e.g., Microsoft Office or Google Workspace).

• Self-Motivated: Since this is a remote role, you are happy to work independently and manage your own time.

• Friendly Communicator: You are comfortable reaching out to team members online and writing clear, polite emails.

• No prior charity experience is strictly required, just a willingness to learn and pitch in!

What’s In It For You?

• Gain practical, hands-on experience in operations and charity administration.

• Work flexibly from home, fitting your volunteering around your current schedule.

• Join a welcoming, passionate team dedicated to health and community development.

• Make a genuine, lasting impact on the causes we support.

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in The Shires, Trowbridge. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.