Charity manager volunteer roles

YES is seeking a Trustee Treasurer to join our Board and provide strategic financial
oversight, supporting the charity’s sustainability and continued impact for children and
young people’s mental health and wellbeing.

As a Trustee, you will share collective responsibility for governance and strategic
direction. As Treasurer, you will act as the Board’s lead for finance, offering informed
oversight, guidance, and constructive challenge, drawing on your professional finance
or accountancy experience.

Key Responsibilities

• Act as the Board’s lead Trustee for finance.
• Support the development and oversight of financial strategy, budgets, and financial controls.
• Provide scrutiny and challenge in relation to financial reporting, processes, and risk.
• Ensure the Board is informed of relevant financial regulation, compliance, and best practice.
• Contribute a financial perspective to Board discussions and organisational decision-making.

About You

You will bring relevant financial management experience (ideally with an accountancy
qualification), strong communication skills, and a commitment to good governance.
You will be confident working collaboratively and providing constructive challenge.
Previous trustee or charity sector experience is welcome but not essential.

Inclusion

YES values the insight that lived experience brings to effective governance. We
particularly welcome applications from people with diverse lived experience,
including LGBTQ+ communities, global majority backgrounds, and lived experience of
mental health challenges.

About The Creighton Centre

For over 100 years, The Creighton Centre has been at the heart of its community, providing connection, care and opportunities for generations of local people. With a rich heritage and an ambitious future, we are now seeking someone to become our next Chair of Trustees.

This is a unique and rewarding opportunity to provide leadership to a well established, values driven charity at a pivotal moment in its history.

About the role

As Chair, you will lead our Board of Trustees and work in close partnership with our new CEO to ensure strong governance, clear strategic direction and long-term sustainability.

Over the coming year, the Board will be setting the charity’s strategic priorities and overseeing an exciting programme to renovate and future proof our historic building, unlocking new opportunities for community use and income generation. The Chair will play a central role in guiding this work at Board level.

Who we’re looking for

We are seeking a Chair who brings strong interpersonal skills, good judgement and a collaborative leadership style. You will be someone who values good governance, inclusive decision-making and clear strategic thinking.

You will bring:

• Significant board experience and a strong understanding of governance
• The ability to lead a Board effectively, encouraging constructive challenge and collective ownership
• A commitment to equity, diversity and inclusion
• An appreciation of the privilege and responsibility of stewarding a long-established community charity with premises

Most importantly, you will be motivated by the opportunity to help shape the next chapter of an organisation with deep community roots and real impact.

What's in it for you?

• A chance to chair a respected charity with over a century of community impact
• An opportunity to help guide a significant period of strategic development and renewal
• The privilege of stewarding an organisation with a strong sense of purpose, place and heritage
• A supportive, engaged Board and an experienced Chief Executive team

If you are looking for a meaningful Chair role where your leadership can make a lasting difference, we would love to hear from you.

Are you ready to build a legacy that saves lives?

In England today, too many men are fighting silent battles. They are navigating the complexities of mental health and personal growth without a compass or a tribe. At MINDSET, we are changing that narrative. We believe that through brotherhood, community, and intentional self-improvement, every man can reclaim his strength and purpose.

We have the vision. We have the momentum. Now, we need the vision made visible.

The Volunteer Opportunity: Graphic Designer (Volunteer)

As our lead Graphic Designer, you won’t just be "making layouts"—you will be the visual architect of our movement. From high-energy social media content to the pull-up banners that welcome men into our spaces, your work will be the first thing a man sees when he looks for hope. You will create the leaflets, booklets, and guides that put MINDSET on the map across England.

Who You Are

We aren't looking for a CV; we’re looking for a character. We need a creative who is:

• A Visual Storyteller: You have an entrepreneurial spirit and the ability to create "high-energy" designs that command attention and command respect.

• A Person of Detail: You understand that quality matters. Whether it’s a booklet or a social post, you take pride in professional, impactful aesthetics.

• A Person of Action: You have the passion and dedication to take our brand-new charity and give it a world-class look and feel from day one.

• A Believer: You are deeply committed to men’s mental health and believe that personal growth should look as strong and modern as it feels.

The Volunteer Role

Working closely with the Founder and the Communications lead, you will lead the creation of all promotional materials. You’ll have the creative freedom to shape our visual identity—designing posters that spark conversations and guidebooks that help men navigate their journey to wellbeing.

Why Join Us?

This is a chance to be there at the "Day One" of something massive. You will build a stunning portfolio of work that has real-world, life-saving impact. You’ll gain experience leading the design direction of a national-reaching charity, but more importantly, your designs will be the "handheld" support a man uses to change his life.

"A man’s mindset is the foundation of his future. Help us design the tools that help men build that foundation."

If you have the creative eye to lead and the heart to serve, we want to hear from you. Help us turn the tide on men’s mental health by making MINDSET impossible to ignore.

The opportunity

Queen Alexandra Charity is pleased to offer you the chance to help ensure that the quality of our college, community services and supported living provision is as it should be, or better.  As a co-optee to our Services Committee, you can help ensure that our students and clients receive the best support possible and we comply with requirements.
 

The commitment

At present, the Services Committee meets four times each year, for up to three hours each time.  While we keep timing under review in the light of changing membership, this year's meetings have started at 2.00pm and all of them have been virtual.  Of course, you would also need to prepare for meetings by reading papers.  Co-optees also attend annual appraisal and are invited to our annual governance strategy days.   For these roles, how far away you live from us is not important over time.  However, we know that you would want to come on site at least at the start, to get to know us and what we do.  

What we are seeking

We seek interest from people who can digest sometimes large amounts of reading and challenge the executive, and governing colleagues, on whether we are performign as well as we should.  So as well as being analytical, applicants will need the necessary confidence to contribute during meetings actively and, sometimes, to defend their viewpoint.  We welcome anyone with these skills but, right now, but we especially need to add to our expertise in education (especially specialist further education) and care.

The Queen Alexandra Charity, Birmingham

In addition to community services and supported living for adults, we run the Queen Alexandra College with 480 specialist further education places for people who have a diverse range of abilities and plans to grow to 700.

Is this role right for you?

Being a co-optee brings a commitment that is much more limited than that for trustees/governors.  If you are looking to gain experience in governance, but have limited time, this may be the manageable role that you're looking for, through which you can have a major impact as part of a rigorous, but friendly, team.

Get in touch

Please contact Paul Walker, our Director of Governance, with any initial queries.  At that time, we can arrange a chat with other key people and/r a visit to us if that would be helpful. 

Attending Governance meetings. 

2makeit is a charity that helps rehabilitate prisoners and ex-prisoners by offering them creative expression through programmes in skills such as music, art and writing.

Engaging with fellow prisoners, guided by experts including musicians, artists and writers, they learn how to collaborate and create, inspiring them to lead more productive and positive lives whilst in jail, and law-abiding lives on release.

2makeit is seeking an inspiring and committed Chair to lead its Board and help transform lives through creativity.

What will you be doing?

The Chair leads the board, ensuring that it governs the charity effectively, in service of the charity’s vision and mission. The Chair leads in an inclusive way, supporting the board to work together well, and providing support and challenge to the Director. 

The Chair is also an ambassador for the charity. 

Board members have a collective responsibility. This means that Trustees always act as a group and not as individuals.

Time commitment is approximately 15 - 20 hours a month, which includes:

• 4 quarterly board meetings (2–3 hours each) and their preparation (usually evenings, hybrid available).
• A weekly call with the Director (approx 1 hour).
• Ad hoc sub-group meetings and documents as required (mostly online).
• Ambassadorial commitments - 2makeit events, visits to prisons, projects.

What are we looking for?

2makeit is seeking an inspiring and committed Chair to lead its Board and help transform lives through creativity.

We are looking for someone with the following skills and experience: 

• Understanding of the criminal justice sector is desirable.
• Strong communication, empathy, and ability to chair meetings in a collaborative, non-authoritarian way.
• Previous Trustee experience is desirable.
• Ability to build a close working relationship with the Director.
• Availability and flexibility (some daytime commitments, some evenings).
• Passionate about prisoner and ex-prisoner wellbeing.
• Ability to foster an environment for open discussion and debate amongst trustees.
• Willingness to hold trustees and members of the organisation to account for actions they agree to undertake.

What difference will you make?

This is an exciting time to join 2makeit to help realise our vision to be part of a criminal justice sector in which creativity plays a vital role in rehabilitation.

Three areas underpin the delivery of that vision:

• Creative projects in prison
• Resettlement work in the community
• Rehabilitative exhibiting and showcasing of work

Before you apply

The TrusteeWorks Team at Reach Volunteering are supporting 2makeit withtheir Chair recruitment.

Applications should be made via TrusteeWorks in the first instance.

To apply please submit your CV along with a covering letter stating why you wish to join the organisation and how your skills and experience would add
value to the board. 2makeit are happy to have an informal conversation with anyone who is interested in the role. Please contact TrusteeWorks to arrange this.

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As Treasurer at Behind Closed Doors, you will work alongside our Trustee Board, CEO and Admin & Finance Manager to oversee the financial strategy of our organisation, ensuring sound financial governance and legal compliance. This is a pivotal role for our charity, helping to shape our future and support our vision: to build lives free from domestic abuse.

We’re looking for an experienced finance professional keen to undertake this rewarding voluntary role that ensures the financial health and accountability of Behind Closed Doors. You will be joining an established trustee board made up of dedicated, knowledgeable and supportive individuals. Please note that we are also currently recruiting to general trustee roles, find out more on our website.

Taking on a Trustee role is an excellent way to broaden your leadership experience and strengthen skills that you can then put to use in your core role, to the benefit of your career progression opportunities and the organisation that you work for.

As a Trustee, you will develop skills in:

• Strategic planning
• Governance
• Budgeting and financial analysis
• Risk management
• Chairing meetings

As you learn about a new organisation and potentially a new sector, you will also gain confidence in:

• Acting as a 'Critical Friend'; asking questions and providing support
• Experiencing the difference between a strategic role, and a hands-on operational role
• Absorbing and processing new information, and learning where you contribute value
• Finding your feet with a brand new team of people

Please download the recruitment pack for full details, including how to apply and who to contact for an informal discussion about the role and organisation.

As a board, we strive to be as diverse and representative as the communities we serve and would welcome those from underrepresented or marginalised groups. We also recognise hugely the value that lived experience brings to our board, so would welcome further representation in this area, but only when it is safe for you to engage with us in this way.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position

CHIEF OPERATING OFFICER @ REMIX

Build the engine. Shape the systems. Power the movement.

REMIX is a youth charity with energy. We’re bold. We’re positive. We’re community-first. We back young Londoners with confidence, skills, networks, and opportunities to rise — on their terms, in their voice, with their power.

Now we’re looking for a Chief Operating Officer (COO) who can help turn that mission into smooth, powerful, youth‑driven action every single day. Someone who loves structure and vibe. Someone who can build systems that feel human, accessible, and full of life. Someone who wants to help run a movement, not just a charity.

We want a COO who is:

• Organised, strategic, and full of positive energy

• A natural problem‑solver who brings calm, clarity, and momentum

• Passionate about youth empowerment, social mobility, and community impact

• Excited to build systems that feel modern, simple, and youth‑friendly

• Able to support the CEO and wider team with leadership, structure, and operational excellence

What you’ll actually do:

• Oversee REMIX’s day‑to‑day operations with confidence and care

• Build and refine systems for HR, safeguarding, finance, volunteers, programmes, and governance

• Support the CEO with planning, decision‑making, and organisational development

• Ensure REMIX runs smoothly, safely, and in line with charity regulations

• Lead on policies, processes, and operational best practice

• Help create a culture that feels youthful, joyful, and community-powered

• Bring ideas that help REMIX grow sustainably and impactfully

This is the role that keeps the mission moving and the movement rising.

Why this role matters:

Behind every youth movement is someone who makes sure the foundations are strong. Your leadership helps REMIX:

• Stay safe

• Stay organised

• Stay sustainable

• Stay ready to support young Londoners at scale

You become the:

• Architect of our systems

• Steady hand behind the scenes

• Partner to the CEO

• Positive force that keeps REMIX thriving

Who this is perfect for:

• People with experience in operations, management, or organisational leadership

• Early‑career professionals wanting meaningful leadership experience

• Anyone who loves structure, clarity, and purpose

• People who want to help build a movement, not just a charity

If you’re ready to build the engine that powers REMIX — we want you.

Let’s build something powerful together.

REMIX

Trustee of Sandhurst Day Centre Association, with a focus on strategic oversight of facilities & building management 

Do you want to support and improve the running of our services for older people, with an oversight of our building?

You could be a trustee for Sandhurst Day Centre Association, our charity that provides activities and social time for local older people, in our bespoke Centre.

Developed in the 1970s and first Registered in 1983, the charity is an unincorporated Association, with work in progress to become a Charitable Incorporated Organisation.

In 2024, the Centre turned over ~£300k, an increase from previous years, with a small surplus made. The Centre Manager, employees and volunteers are responsible for day-to-day running, while trustees offer strategic oversight of operations, planning for the future.

The role and what we are looking for in a new trustee

Trustees are the people who make the top-level decisions for our charity. Our Board includes people with experience in services for older people, and we’d expect all trustees to have empathy with our cause and our beneficiaries. 

We are looking for a new trustee to add additional professional input to the running of the building and its facilities. The role will aid the Centre Manager by offering analyses of Health & Safety, building management and the physical environment. You will bring relevant knowledge, skills and experience in these and associated areas.

You don’t necessarily need prior experience of charity trusteeship, as full induction to our organisation will be provided, plus specialist support as a new trustee including access to external training.

If you can think strategically and plan long-term, you have the primary skills needed by our trustees; you’ll also need to be able to work collectively with other Board members. Support from our paid employees is always available, as they will be dealing with the day-to-day running of the organisation.

We are a charity not a business, but we apply business principles to governing our organisation. We are looking for people from a variety of backgrounds to join our charity. We want to expand the diversity of our board, in all meanings of the word, and strongly welcome applications from people from less-represented groups. 

The focus of a trustee role is strategic, and trustees will not be expected to get involved in the organisation’s operations on a day-to-day basis; however, contact and liaison with other trustees, volunteers and employees is expected.   

We ask for about five hours per month, which includes all meetings, discussions, etc.  You will need access to digital communications, as much of our charity’s business is run that way.

How to apply  

A detailed Role Description and Skills Specification is attached to this advert, with more further information and application to Brian Wilson, SDCA trustee, via Apply Now, below.

Your CV (or similar) and Cover Letter will be read by our existing trustees, and an interview offered as soon as mutually convenient.

Positive Futures is seeking a qualified finance professional to join our Board as Treasurer. This is a pivotal role for someone with experience in charity finance or complex organisational structures, who can provide strategic oversight and ensure the long-term financial health of our organisation. The successful candidate will offer guidance on financial planning, risk management, and ethical investment, working closely with the CEO and trustees to safeguard the organisation’s resources while supporting its mission to improve outcomes for children, young people, and families.

We seek a finance professional with charity or complex organisational experience to:

• Provide financial oversight and assurance
• Chair the Finance & Risk Committee once established
• Support long-term sustainability and ethical investment
• Oversee reserves, audit, controls and financial planning

​If you are committed to strong, ethical financial stewardship and want to apply your expertise to help shape the governance and sustainability of a values-led organisation, we would be delighted to hear from you.

How To Apply

To apply, please submit:

• Your CV
• A short covering letter (max 2 pages) outlining:

           – Why you want to join Positive Futures

           – Which role you are applying for

           – How your experience aligns with our mission and needs

Closing date: 1st March 2026

The reading for fun charity 

World Book Day Trustees

Location: London (hybrid)

Remuneration: voluntary role, reasonable expenses reimbursed

Term: 3 years (may be appointed for a second term, maximum 6 years)

Closing date for applications: 6th March 2026

About World Book Day

World Book Day (WBD) is a small national charity with significant reach and profile, consistently punching above our weight.  WBD champions reading for fun because it seriously improves lives.  In fact, it is the biggest indicator that a child will grow up to enjoy a happier and more successful future.  With the spotlight in this National Year of Reading on reversing the decline in children's reading, now is an exciting time to join us. 

This is a rare opportunity to help more children, particularly those from disadvantaged backgrounds, develop a lifelong habit of reading for fun and access the improved life chances this brings them.

New World Book Day Trustees

WBD is governed by its board of trustees, 3 of which are appointed by the Publishers' Association and 3 by the Booksellers' Association, each in their capacity as a founding member.  The remaining trustees are appointed by the board.  New trustees are recruited to infill the gaps identified from regular skills audits.  We are now seeking three new trustees, one of whom will be the new Chair of the trustee board, to fill an existing and two upcoming vacancies.

The three new trustees sought are expected to fulfil the following specifications:

· Chair of the Trustee Board: This post is advertised separately

· Publishers' Association Appointed Trustee: This trustee will be an individual from within the publishing industry.  We are particularly looking for someone with senior level strategic HR experience, in particular remuneration and reward, performance management and employee health, safety and wellbeing.

· Education/literacy trustee: This person will have senior level strategic education and/or literacy experience, ideally derived from lived experience as an educator, academic or policy expert.

All trustees are expected to bring a commitment to our mission to promote reading for pleasure, offering every child and young person the opportunity to have a book of their own.  Trustees will use their specific skills, knowledge or experience to help the board of trustees reach sound decisions, supporting effective governance in a national literacy charity and playing a vital role in its future success.

World Book Day welcomes candidates drawn from a range of backgrounds, experiences and characteristics.  We would like our trustees to be reflective of our society and WBD's beneficiaries.  We actively encourage applications from those currently under-represented on our board: non-binary, all ethnic groups other than white British and LGBTQ+.

For a full role description and details of how to apply, please see the recruitment pack below.  The deadline for applications is 6th March 2026

Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.

As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
• Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
• Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
• Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
• Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
• Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
• Ability to balance approachability with authority, maintaining trust while enforcing community standards
• Confidence working collaboratively with leadership, technical teams, and safeguarding leads
• Commitment to inclusion, fairness, transparency, and community wellbeing

Desirable / Can Be Developed

• Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
• Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
• Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes

Qualifications

• Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued

Main Responsibilities/ Key Duties

• Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
• Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
• Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
• Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
• Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
• Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
• Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
• Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community. 

What This Role Offers You:

• Leadership experience in building and sustaining safe, inclusive, and impactful communities.
• Personal growth through hands-on engagement with vulnerable and marginalised populations.
• Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
• The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.

What This Role Is Not For:

• Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
• Those unwilling to enforce and uphold safeguarding policies and community guidelines.
• People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.

If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.

A Final Word

Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.

This Role Turns Digital Campaigns Into Real-World Impact. At Tell My Truth and Shame the Devil C.I.C., online fundraising is more than clicks—it’s building a movement.
The Online Fundraising and Campaign Manager ensures that all digital campaigns—from social media drives to crowdfunding initiatives—are strategically designed, executed, and optimised for impact. You will lead online engagement, campaign planning, and donor acquisition strategies, connecting supporters to the CIC’s mission and converting attention into meaningful action. This is not a passive posting role—it is strategic, high-energy, and central to scaling the CIC’s digital impact.

This role exists to:

• Plan, launch, and manage online fundraising campaigns across multiple digital platforms
• Coordinate with Content and Donor Communication Specialists to ensure cohesive messaging
• Analyse campaign performance, adjusting strategies in real time for maximum engagement
• Support the Fundraising Director with digital strategy, reporting, and optimisation
• Ensure campaigns comply with safeguarding, ethical, and CIC standards
• Develop creative fundraising initiatives that engage online communities
• Track donor journeys from awareness to contribution, improving retention and growth

You are the digital architect of campaigns that mobilise supporters and funds.

Why This Role Matters

Online fundraising is critical for the CIC’s sustainability:

• It generates immediate and scalable revenue for programmes
• It grows awareness and community support beyond geographic boundaries
• It empowers supporters to engage meaningfully with the CIC’s mission

Without this role, online campaigns risk low engagement, wasted effort, or lost opportunities. With it, the CIC can reach thousands of supporters efficiently and ethically.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience using online fundraising platforms such as JustGiving, GoFundMe, Stripe, Patreon, or similar tools
• Experience in digital campaign planning, execution, and optimisation
• Strong understanding of social media marketing, including platform-specific strategies and analytics
• Experience with email marketing tools and CRM systems for supporter engagement and fundraising
• Ability to monitor, analyse, and interpret performance data to inform decisions
• Experience producing clear reports and insights for non-technical audiences and leadership
• Strong written communication skills, with an ability to craft compelling calls to action
• Creative mindset with the ability to generate and test innovative campaign ideas
• Good organisational skills and ability to manage multiple campaigns and deadlines
• Understanding of ethical fundraising, safeguarding, and data protection principles
• Ability to collaborate effectively with internal teams and volunteers
• Confidence working independently in a volunteer role, with proactive problem-solving skills
• Commitment to the organisation’s mission, values, and respectful supporter engagement

Desirable / Can Be Developed

• Basic knowledge of digital design or content tools

Qualifications

• Formal qualifications not required; equivalent professional or voluntary experience is highly valued

Main Responsibilities/ Key Duties

• Design and deliver online fundraising campaigns: Plan, implement, and manage end-to-end digital fundraising initiatives across social media, crowdfunding platforms, email marketing, and web-based channels. Ensure campaigns are aligned with organisational goals, audiences, and key fundraising moments.
• Develop innovative engagement strategies: Create and test creative campaign ideas, challenges, peer-to-peer fundraising initiatives, and digital engagement activities that motivate supporters to donate, share, and advocate. Continuously explore new trends and tools in online fundraising.
• Coordinate creative assets: Work collaboratively with Content, Communications, and Donor Engagement teams to develop compelling copy, visuals, videos, and calls to action. Ensure consistent messaging, tone, and branding across all digital channels.
• Campaign optimisation and performance monitoring: Track and analyse campaign metrics such as reach, engagement, conversion rates, donation values, and supporter growth. Use insights to adjust strategies in real time and improve campaign effectiveness.
• Data-driven decision making: Interpret analytics and audience behaviour to refine targeting, messaging, timing, and platform use. Support evidence-based recommendations for future fundraising activity.
• Compliance and ethical standards: Ensure all online fundraising activities comply with relevant regulations, platform terms, safeguarding policies, data protection requirements, and ethical fundraising standards. Promote transparency and donor trust at all stages.
• Reporting and accountability: Prepare clear and timely reports on campaign performance, outcomes, and learning for leadership and stakeholders. Highlight successes, challenges, and recommendations for improvement.
• Volunteer collaboration: Engage and coordinate volunteer teams and digital ambassadors to amplify campaigns, encourage peer sharing, and extend reach within communities and networks. Provide guidance and motivation to support consistent messaging.
• Continuous improvement: Contribute to the development of best practices, templates, and processes for online fundraising. Share learning across teams to strengthen organisational digital fundraising capacity. 

Who This Role Is For

This role is suited to someone who:

• Understands online fundraising and digital campaign strategy
• Can plan, execute, and monitor campaigns independently and collaboratively
• Is creative, data-driven, and solution-oriented
• Can translate social media trends into actionable fundraising opportunities
• Values transparency, ethics, and mission-aligned digital engagement

You are a strategic digital leader and campaign innovator.

What You Gain

• Founding-level experience in online fundraising strategy and execution
• Strategic insight into digital engagement and campaign optimisation
• Leadership exposure in managing multi-channel campaigns
• Priority consideration for future paid roles
• Direct contribution to community empowerment and CIC sustainability

This role builds digital strategy, fundraising, and online community leadership skills.

What This Role Is Not For

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid digital tools, analytics, or campaign strategy
• Are seeking immediate paid employment
• Are uncomfortable managing ethical online engagement and fundraising

Important to Be Clear

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for digital campaign success and donor engagement
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about campaign strategy, performance, and collaboration

If you believe that digital campaigns can create meaningful impact, and that online engagement is a tool for real-world change, this role is for you.

A Final Word

Fundraising is about people, not just donations.

If you know that:

• Trust is built through transparency, consistency, and care
• Privacy and safeguarding are essential to ethical digital engagement
• Respectful communication strengthens supporter relationships and loyalty

 …then you already understand the heart of effective online fundraising and campaign management.

CHARITY SHOP VOLUNTEER – CUSTOMER SERVICE - LEWES

PURPOSE

To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation.

We are currently looking for volunteers on weekdays and weekends.

Please get in touch if you would like to become part of our amazing Volunteer Team!

ROLE OF THE VOLUNTEER

· Greet and thank customers in a polite and friendly manner

· Assist customers in choosing items and actively promote sales

· Replenish and display stock in the shop throughout the day

· Receive donations and complete Gift Aid paperwork

· Handle cash and operate the till following correct procedure

· Take credit card payments using the Streamline system

· Assist in keeping the shop clean and tidy following the cleaning rota

· Undertake other tasks as required by the Shop Manager

SKILLS AND ATTRIBUTES NEEDED

· Great communication and interpersonal skills

· A pleasant and friendly manner

· Basic numeracy skills

· An eye for detail

· Enjoy working as part of a team

· Trustworthy and reliable

AS A VOLUNTEER WE WOULD ASK YOU TO

· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish

· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.

· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times

· Be reliable and conscientious

· Attend all training and information days, group meetings and supervision

· Exercise patience and understanding when dealing with customers

AS A VOLUNTEER WE WILL OFFER YOU

· An induction and ongoing training with support sessions if required

· Reimbursement of out of pocket travelling expenses

· Full recognition of the time, energy and skills volunteers freely give - for

example long service and merit awards

· The opportunity to be part of a friendly team

· Respect for volunteer’s limitations, both in time and emotional involvement

· The opportunity to meet other volunteers and attend occasional social events

· The opportunity to be involved in the planning and development of Age UK East

Sussex

· Appropriate insurance cover - to protect you whilst you are acting on behalf of

Age UK East Sussex

· The opportunity to enhance your skills in a retail environment.

We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.

Pets As Therapy is a national charity with a simple but powerful mission: to share the joy of pets with people who need it most. Each week, more than 6,000 volunteers and their pets visit schools, hospitals, hospices, care homes and community settings across the UK.

What will you be doing?

Responsibilities of the Chair:

• Provide strategic leadership to the charity and the Board, ensuring that PAT achieves its mission.
• Work in partnership with the CEO and Executive team to achieve its mission.
• Lead the Board in ensuring that it fulfils its responsibilities for the governance of the organisation.
• Optimise the relationship between the Board and PAT’s staff and volunteers.
• Plan and chair the Board meetings and the AGM, with others as appropriate.
• Act as an ambassador and spokesperson for PAT.

The Chair provides oversight and guidance while also carrying out the general responsibilities of a Trustee.

Time Commitment:

• Estimated at one to two days per month.
• The Board meets formally at least four times a year for between a half day and a day, depending on business. Two meetings are in-person and are held in central London. Two are virtual.
• All trustees are asked to serve on one or more Board sub-committees and working groups. This adds 3-4 shorter meetings a year, for which preparation can be significant or relatively light. Trustees may be asked to chair sub committees on a rotating basis.
• Ad hoc and occasional support through working groups and / or support to the Executive team.
• Monthly scheduled conversation with the CEO with flexibility to respond to the occasional ad hoc issue.

What are we looking for?

Personal skills / experience / values

• Willingness and ability to understand and accept responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a Board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Essential skills / experience / values

• A strategic thinker.
• Proven leadership skills with the ability to inspire and engage trustees, staff, funders, partners and volunteers.
• A clear understanding of the charity landscape and the challenges faced by a charity of PAT’s size.
• Trustee experience with a clear understanding of charity governance.
• Willingness to act as an ambassador.
• An animal lover with a firm commitment to PAT’s mission and values.

Desirable skills / experience

• Familiarity with membership and/or volunteer-based organisations.
• Sector expertise - animal welfare, health or education.
• Experience of encouraging more inclusive processes to extend our charity’s impact across a more diverse range of communities.

What difference will you make?

As Chair of Trustees at PAT, you will provide leadership that enables the charity to grow, innovate, and reach more people with the joy of animal companionship. Your guidance will directly influence:

• Wellbeing of vulnerable people: PAT visits lift spirits in care homes, hospitals, hospices, and day centres.
• Children’s literacy and confidence: Read2Dogs helps over 2,000 schools support reluctant or anxious readers.
• Growth and sustainability: Guide a charity with 6,000+ volunteers, ensuring it thrives and meets demand.
• Expansion of PAT’s reach: Bring the joy and comfort of pets to more people, including underserved communities.

How to Apply

The Reach Volunteering TrusteeWorks Team are supporting Pets As Therapy with this recruitment and all applications and enquiries should be sent to TrusteeWorks via the Reach Volunteering Platform. Please see application instructions on the redirect link.