Communications and events officer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Are you passionate about making a meaningful difference?
Join us as a Trustee and help shape the future of the British Dyslexia Association.
Our Trustees play a vital role in ensuring we stay true to our mission, deliver on our charitable objectives, and continue supporting everyone affected by dyslexia. As part of the Board, you’ll guide our strategy, support and challenge our Senior Management Team, and help the organisation grow and thrive.
This is an exciting opportunity to bring your skills, insight and energy to a cause that matters.
What you’ll do
As a Trustee, you will:
- Act in the best interests of the charity and uphold the highest standards of governance.
- Help set and oversee strategy, policy, financial plans and key risks.
- Support, advise and constructively challenge the CEO and Senior Management Team.
- Ensure our work aligns with our purpose, vision and values.
- Contribute your expertise, ideas and networks to strengthen our impact.
- Prepare for and attend Board and committee meetings, and take part in key governance activities.
What we’re looking for
We welcome applications from individuals with enthusiasm, integrity and a commitment to equity, diversity and inclusion.
We are especially interested in people with experience in:
- Fundraising / business development / income generation
- Communications and marketing
- Policy and public affairs
You’ll also bring:
- Strong strategic thinking and independent judgement
- Effective communication and collaboration skills
- A genuine passion for the BDA’s mission
- A willingness to lead in line with our values
What you’ll gain
Becoming a BDA Trustee offers you the chance to:
- Make a real difference to the lives of people with dyslexia
- Develop your leadership and governance experience
- Connect with like‑minded professionals
- Experience genuine personal fulfilment by supporting a meaningful cause
This is a voluntary role, with reasonable expenses reimbursed.
Time commitment
Around 8–12 days per year, including:
- Quarterly Board meetings (mix of in‑person and online)
- Committee meetings
- Occasional away days, events and training
- Providing expert input on an as‑needed basis
We understand the need for flexibility and welcome applications from people with a range of commitments.
For more details, view the full role description.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position is a Trustee role, sitting on Hidayah's board. The IT/Tech This role will oversee Hidayah’s IT infrastructure to ensure suitability and sustainability of charitable activities.
What are the responsibilities of this role?
This role will have the following duties, but are not limited to:
● To ensure Hidayah’s IT operating systems and equipment are fit for purpose
● To drive the delivery and improvement of data protection procedures, using technology to improve the operations of the charity
● To keep the website updated, refreshed and ensure plug-ins and links are valid. This will include creating new pages, updating SEO and ensuring hosting agents are compliant with GDPR
● To take the lead in evaluating IT related proposals for the Board of Trustees
● To provide strategic oversight of implementation and project manage any IT related projects
● To assist with documentation of processes and delivery of specific tech training for volunteers
● Manage and moderate the Hidayah Discord server
● Operate as Hidayah’s Google Workspace administrator
● Work with the wider Digital Team to facilitate the technical development of Hidayah as an organization
How much commitment is required?
We are flexible around your own schedule. However, the following commitments are in place for all members of the Hidayah Board:
● To be able to attend all Trustee meetings and to deliver a comprehensive report to the Trustee each meeting with updates and to completed actions as and when they appear
● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography)
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives
● To be part of a communications group to keep up to date with Hidayah developments
● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms
● To check emails and to respond when needed
● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah
● To contribute toward the Annual Report once a year
● To be in post until the next AGM
● The role is subject to a 6 months probationary period.
What do we expect from a Trustee: IT Tech Officer
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Knowledge:
● Educated to degree level or experience which demonstrates equivalent technical role
● Knowledge of Wordpress / Frontend development skills (Currently using Breakdance for our website)
● Adept knowledge of Discord as a communications platform and server management
● Knowledge of Google Workspace
Personal Skills:
● Ability to understand confidentiality, equality and diversity and safeguarding procedures;
● Ability to respond to resolving conflict situations if needed;
● Someone who can behave with professionalism.
Administration Skills:
● To regularly check, maintain and keep up to date Hidayah administration and data handling systems such as using Google Drive to store information
● A high degree of literacy of Microsoft Office and IT Applications
● To be part of a communications text group to keep up to date with Hidayah developments and to inform the Board Members of any developments;
● To read, understand and agree with the constitution of Hidayah (available on website).
Additional:
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives.
Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Training Officer ensures volunteers receive engaging, high-quality training to prepare them for events. You’ll organise sessions, secure tutors and spaces, encourage attendance, and gather feedback to improve future training. This role is vital for volunteer development and maintaining Make a Smile’s professional standards.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Widening Participation Officer tries to recruit, engage and support as many 16-18 year old volunteers as possible across all of our chapters, with particular focus on those that’d benefit the most from additional WP volunteers, often those
chapters doing the most events.
Due to the sizable scope of the role, the WP Subcommittee is there to help as needed. This is primarily through admin work. You should ensure that you have a suitable number of keen volunteers within the subcommittee that you can delegate tasks to, ensuring that they were well informed, supported and any tasks followed up. This is likely to involve plenty of messaging and occasional meetings.
A primary part of the role that you can delegate is to conceptualise and write the policy for managing 16-18 year old volunteers. This should have a focus on appropriate safeguarding and you can get input from the subcommittee and other Trustees/Officers but should include things like recruitment methods, required paperwork, risk assessments, management at events etc. These policies need to then be communicated effectively to committee and volunteers.
There are several ways that WP volunteers should be recruited. Schools/6th Forms should be proactively reached out to and a long-term connection formed, ideally through a named person such as a head of year, head of medicine applications or career progression advisor. They can then pass the information on to their students using a range of methods ranging from email to sending a video to, if the local chapter is keen or a member of the subcommittee is nearby, an in-person visit to an assembly or lunchtime/after-school training session.
Efforts should be made to build relationships with National bodies that provide volunteering or work experience to 16-18 year olds such as In2MedSchool and Medic Mentor, working closely with them to advertise our volunteering to their
students.
Once students are interested, they should be able to register as volunteers and attend an Introduction Training session. This can be a WP-specific session with particular focus on benefits and support for WP volunteers such as Duke of Edinburgh hours.
Once volunteers are involved, they should be supported through their time with us including email updates, check-ins, social media posts and training sessions around key times such as university applications.
Finally, of particular note, you should work with the Conference Officer to ensure that WP volunteers are supported in attending the Annual National Conference, in a safe way and have talks of interest to them.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Make A Smile
Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity running smoothly across the UK, acting “in the best interests of Make a Smile” and ensuring volunteers are well‑trained, supported, and empowered.
About the Role
The Sign Language Officer leads Make A Smile’s British Sign Language (BSL) and Makaton training programme, ensuring volunteers gain the communication skills needed to create magical, inclusive interactions at events. You will oversee teachers, develop engaging lesson plans, and ensure volunteers progress through training effectively.
Key Responsibilities
You will play a central role in developing and delivering high‑quality sign language training. Responsibilities include:
● Overseeing BSL and Makaton teachers and supporting them in running weekly sessions.
● Recruiting suitable teachers or supporting new teachers to develop their skills to the required level.
● Ensuring the charity can offer training at multiple levels (Beginners, Improvers, Novice, Intermediate) for both BSL and Makaton.
● Reviewing and approving lesson plans, ensuring content focuses on vocabulary and phrases useful for Make A Smile events.
● Managing volunteer applications for training, selecting participants based on commitment and likelihood of attending events.
● Supporting weekly sessions by ensuring attendance is taken, volunteers are engaged, and teachers have the resources they need.
● Stepping in to run a session or arranging cover if a teacher is unavailable.
● Monitoring volunteer engagement and removing volunteers from the programme if attendance or participation is consistently poor.
● Ensuring asynchronous training materials on the dashboard remain relevant and accessible.
● Reporting on training progress, volunteer engagement, and teacher needs at monthly Charity Leadership Meetings.
Skills and Qualities We’re Looking For
This role suits someone organised, supportive, and passionate about inclusive communication. You’ll thrive if you bring:
● Strong organisational and coordination skills.
● Confidence in supporting and guiding teachers.
● Creativity in helping shape engaging, event‑focused lesson plans.
● A proactive, solution‑focused mindset.
● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).
● An interest in BSL or Makaton (you do not need to be fluent - teachers deliver the content).
Time Commitment
Sign Language Officers are expected to contribute around 4 hours per week, including supporting teachers, reviewing lesson plans, managing training groups, and attending monthly Charity Leadership Meetings.
Training and Support
You will receive:
● Full Trustee Training (online).
● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).
● Guidance from the Chair and fellow Trustees.
● Access to existing lesson plans, training materials, and templates.
● Opportunities for personal development through CPD and charity‑funded training.
What You’ll Gain
● Experience managing a training programme within a national charity.
● Skills in coordination, leadership, and inclusive communication.
● The chance to shape how volunteers interact with children who use BSL or Makaton.
● A meaningful role that directly enhances the accessibility and impact of Make A Smile events.
● The joy of helping volunteers develop skills that create magical, inclusive moments for children.
Safeguarding and Eligibility
Sign Language Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.
How to Apply
To express your interest, please send a CV along with a short message outlining your experience, interest in sign language, and why you’d like to support Make A Smile’s training programme.
We welcome applicants from all backgrounds who share our passion for helping children smile.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Make A Smile
Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity “current, fresh and forward‑thinking” so we can continue to provide the best possible experience for volunteers and the children we visit.
About The Role
The Innovations Officer leads the development of a new project from concept to rollout, ensuring Make A Smile continues to evolve and deliver high‑quality, engaging experiences. You will design, test, refine, and launch an innovations project that strengthens the charity’s impact across all chapters.
Key Responsibilities
You will take ownership of an innovations project and guide it through every stage of development. Responsibilities include:
● Creating a full project outline, including aims, failure criteria, projected costs, timeline, and required skills.
● Recruiting and managing an Innovations Subcommittee with the skills needed to deliver the project.
● Delegating tasks, providing support, and ensuring subcommittee members fulfil their roles.
● Setting up all required admin, including risk assessments, reflection templates, and task‑tracking systems.
● Leading the creation of a prototype or pilot version of the project.
● Running tests with well‑established chapters and gathering feedback from volunteers, committees, and event leads.
● Overseeing multiple rounds of refinement until the project is ready for rollout.
● Supporting the staged rollout of the project across chapters.
● Providing regular updates to Trustees, including progress, budget status, and test outcomes.
Skills and Qualities We’re Looking For
This role suits someone creative, organised, and excited by bringing new ideas to life. You’ll thrive if you bring:
● Strong project‑management skills.
● Creativity and a passion for innovation.
● Confidence in leading and motivating a team.
● A solution‑focused mindset.
● The ability to plan, test, evaluate, and refine ideas.
● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).
You do not need prior innovation or project‑design experience - just enthusiasm, commitment, and a willingness to learn.
Time Commitment
Innovations Officers are expected to contribute around 4 hours per week, including subcommittee meetings, project development, and monthly Charity Leadership Meetings.
Training and Support
You will receive:
● Full Trustee Training (online).
● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).
● Guidance from the Chair and fellow Trustees.
● Access to templates, handbooks, and previous innovations materials.
● Opportunities for personal development through CPD and charity-funded training.
What You’ll Gain
● Experience leading a full project lifecycle from concept to rollout.
● Skills in innovation, design, testing, and evaluation.
● Leadership and team‑management experience.
● The chance to shape the future of Make A Smile’s activities and volunteer experience.
● The satisfaction of seeing your project used across chapters to bring joy to children.
Safeguarding and Eligibility
Innovations Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.
How to Apply
To express your interest, please send across your CV and a short message outlining your experience, interests, and why you’d like to lead an innovations project.
We welcome applicants from all backgrounds who share our passion for helping children smile.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for a enthusiastic volunteer to become the Newcastle chapter's Social Media Officer. The primary role is to ensure the smooth every day running of the social media accounts. This involves responding to messages (even if it’s just sign posting) and replying to comments. They should try to ensure growth of the social media account including Facebook and Instagram with the potential of Twitter. They should make use of the Facebook groups to create an engaging atmosphere for members and chase lead volunteers to ensure they post on the page and group promptly following events. After each event they should make posts following up on it. Finally, they will liaise with photographers and assist with designing and running the website.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Recruitment Officer is responsible for attracting, onboarding, and supporting new volunteers into the charity. The role focuses on maintaining a steady flow of volunteers by proactively identifying recruitment opportunities, organising and delivering Introduction Training sessions, and promoting the charity through events such as Freshers’ Fairs, Open Days, and external outreach.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for an enthusiastic volunteer to become the Recruitment Officer for our Newcastle branch, this role focuses on encouraging volunteers to join Make a Smile. In terms of member recruitment, they will need to help organise and run training sessions, organise and seek recruitment opportunities such as hosting stalls at Volunteering Fairs, contact through coleges/universities and social media use etc etc. Finally, they will need to encourage trainees to complete the essential training, including hosting intial introduction training sessions and help get volunteers to their first event!
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Make A Smile
Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help the charity run smoothly across the UK, acting “in the best interests of Make a Smile” and supporting chapters to thrive.
About The Role
Regional Officers oversee a group of Make A Smile chapters within a specific UK region. You will support chapter committees, monitor activity, encourage collaboration, and provide hands‑on help when needed. This role is essential in ensuring chapters stay active, compliant, and connected to the wider charity.
Key Responsibilities
You will play a leadership and support‑focused role across 5–8 chapters in your region. Responsibilities include:
- Overseeing chapters within your assigned region (South West, South East, Midlands, North West, or North East)
- Providing guidance, advice, and signposting to Presidents and committee members.
- Monitoring chapter activity by checking committee chats, emails, volunteer communities, and social media.
- Flagging concerns to the Chair if a chapter becomes inactive or is not adhering to policy.
- Attending chapter meetings where possible and building strong relationships with committees.
- Being the first point of contact when committees have questions about central activities.
- Collaborating with Trustees and other Officers when specialist support is needed.
- Providing hands‑on support to struggling chapters, such as posting on social media, chairing meetings, emailing volunteers, or chasing sign‑ups.
- Encouraging collaboration between chapters—joint socials, fundraisers, training sessions, or large events.
- Using the Presidents’ regional chat to coordinate cross‑chapter activities and build a sense of wider community.
- Celebrating chapter successes and sharing good practice across the region.
- Reporting insights, concerns, and achievements at monthly Charity Leadership Meetings.
Skills and Qualities We’re Looking For
This role suits someone organised, supportive, and confident in guiding others. You’ll thrive if you bring:
- Strong communication and relationship‑building skills.
- Confidence in supporting and advising multiple committees.
- A proactive, solution‑focused mindset (“Approach problems with the attitude of solution identification.”).
- The ability to monitor activity and spot early signs of disengagement.
- Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).
- A calm, friendly presence that encourages volunteers to reach out for help.
Experience in leadership or volunteer management is helpful but not essential.
Time Commitment
Regional Officers are expected to contribute around 4 hours per week, including monitoring chapter activity, supporting committees, and attending monthly Charity Leadership Meetings.
Training and Support
You will receive:
- Full Trustee Training (online).
- A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).
- Guidance from the Chair, Supporting Chapter Managers, and fellow Trustees.
- Access to the Chapter Levelling document and annual plans to help assess chapter needs.
- Opportunities for personal development through CPD and charity‑funded training.
What You’ll Gain
- Experience supporting multiple teams across a national charity.
- Skills in leadership, volunteer management, and organisational oversight.
- The chance to shape the success and sustainability of Make A Smile chapters.
- A meaningful role that directly strengthens the charity’s impact across the UK.
- The satisfaction of helping volunteers feel supported, confident, and connected.
Safeguarding and Eligibility
Regional Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.
How to Apply
To express your interest, please send your CV and a short message outlining your experience, interest in supporting chapters, and why you’d like to join Make A Smile as a Regional Officer.
We welcome applicants from all backgrounds who share our passion for helping volunteers and chapters thrive.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers


