Community engagement project manager volunteer roles in East ham, greater london

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Help4Homeless is looking for an Event Organisation Manager to lead creative fundraising events that directly support people experiencing homelessness in Peterborough. This is a flexible, remote volunteer role where your ideas can turn into real-world impact.

�� About Help4Homeless

Help4Homeless is a youth-led initiative founded in Peterborough with a simple mission: provide practical support to people sleeping rough through £10 wellbeing packs.

Each pack includes essentials like socks, hygiene products, snacks, and warmth items, and 100% of donations go directly into these packs. No admin fees, no overheads, just real help for real people.

�� The Role

As Event Organisation Manager, you’ll take the lead in planning and coordinating fundraising events and campaigns that grow awareness and raise vital funds.

�� Key Responsibilities

• Plan and organise fundraising events (online and community-based)
• Develop creative campaign ideas (e.g. challenges, themed events)
• Coordinate timelines and ensure events run smoothly
• Work with the wider team to promote events and maximise reach
• Track outcomes and suggest improvements for future events

�� Who We’re Looking For

• Organised and proactive
• Interested in event planning, fundraising, or community work
• Creative thinker with strong ideas
• Good communication and teamwork skills
• Passionate about making a difference

No formal experience required, just commitment and initiative.

�� Why Join?

• Make a direct impact in your local community
• Gain hands-on experience in event management and leadership
• Be part of a fast-growing, youth-led project
• Flexible, remote volunteering
• Build skills for future careers

�� Our Current Campaign

We’re currently running “31 Days, 31 Packs” (May 2026), aiming to fund one wellbeing pack per day. Your role will help shape and deliver campaigns like this.

 In htis role you will play a vital role in supporting our fundraising campaigns, events and initiatives aimed at providing essential services to individuals affected by cancer. You will work closely with our Community & Individual Giving Fundraiser to assist with our in-house fundraising efforts and provide support to individuals undertaking challenges and events on behalf of The Mulberry Centre, seeing defined projects through from start to finish.

Time Commitment – A regular commitment of at least 2 days a week (Majority of which would be office based) for a minimum of 6 months or preferably longer term.

Main Duties

To work within an agreed brief with the support of the Supporter Engagement Lead on the following:

· Fundraising Campaign Support: Assisting with the planning, execution and evaluation of fundraising campaigns, including online and offline initiatives.

· Event Support: Helping to organise and facilitate fundraising events, ensuring smooth execution and maximum engagement from participants and supporters.

· Individual Support: Helping your Lead provide guidance and encouragement to individuals undertaking challenges and events in support of The Mulberry Centre, offering assistance in fundraising strategies and goal setting using the fundraising pack.

· Marketing and Advertising: Utilising transferable skills in marketing and advertising to promote fundraising campaigns and events, both online and offline, to maximize reach and participation.

· Community Engagement: Researching and engaging with the local community, small businesses, and organisations to foster partnerships and support and prizes for fundraising efforts.

· Record Keeping: Maintaining accurate records of fundraising activities, donations, and participant information, ensuring compliance with data protection regulations.

· Correspondence: Drafting accurate, well-structured emails, letters and reports with agreed key messages and information.

· Any other duties appropriate for the role and adhering to The Mulberry Centre’s policies.

Programme Manager – Build a Movement. Shape a Charity. Transform Lives.

Unlock YOUR Potential – London’s newest force for empowerment.

1. Are you a natural organiser with a passion for purpose?
2. Do you love designing programmes, coordinating people, and turning big ideas into powerful, life‑changing experiences?
3. Are you excited by the idea of building an entire service delivery model from scratch?

If your heart is saying yes, then this opportunity is calling your name.

Who We Are

Unlock YOUR Potential is a bold, vibrant start‑up charity on a mission to empower adults from low‑income backgrounds across London. We help people rebuild confidence, develop employability skills, grow personally and professionally, and step boldly into the world of work.

We deliver careers coaching, life coaching, wellbeing support, personal development, and corporate mentoring — all with energy, compassion, and belief.

We’re not just helping people apply for jobs. We’re helping them thrive.

Your Mission as Our Volunteer Programme Manager

This is not a typical programme role. This is your chance to design, build, and lead the entire service delivery model of a brand‑new charity.

You will be the architect of our programmes — the person who ensures our services run smoothly, our volunteers are supported, and our participants receive a transformational experience.

You will lead on:

• Designing our coaching, mentoring, and personal development programmes from the ground up.
• Creating delivery frameworks, schedules, and systems that keep everything running smoothly.
• Coordinating volunteers across multiple service areas.
• Ensuring participants receive consistent, high‑quality support.
• Monitoring impact, outcomes, and feedback to improve our services.
• Supporting team leads and coaches with best‑practice programme guidance.
• Helping us build a dynamic, empowering, participant‑centred programme model.

Your work will directly shape the experience of every adult we support — and will define the quality, consistency, and impact of our charity for years to come.

What You’ll Bring

We’re looking for someone who is:

• Passionate about empowerment, community, and social impact

• Experienced or confident in programme management, coordination, or service delivery

• Organised, proactive, and excited by building systems from scratch

• A natural communicator who thrives on bringing people together

• Motivated by purpose, impact, and innovation

• Ready to be part of a start‑up charity with big ambition and even bigger heart

If you’ve ever wanted to shape a charity’s programmes from day one — this is your moment.

What You’ll Gain

Volunteering with us means you’ll:

• Play a foundational role in a brand‑new charity.
• Build leadership and strategic programme management experience.
• Shape services that reflect your values and vision.
• Work with a passionate, uplifting, purpose‑driven team.
• See the direct impact of your work on people’s lives.
• Grow personally and professionally while helping others do the same.

This is meaningful work. This is legacy‑building work.

A Quick Self‑Check

Before you scroll on, ask yourself:

• Do I want to use my programme management skills to create real social impact

• Do I want to build something powerful from the ground up

• Do I want to help shape services that change lives

• Do I want to be part of a movement that empowers adults across London

If even one answer is YES, then this is your sign.

Join Us as Our Programme Manager - VOLUNTEER ROLE

Help us build programmes that empower. Help us create systems that uplift. Help us unlock the potential of every person we serve.

• Apply today
• Lead with purpose
• Shape the future of Unlock YOUR Potential

Unlock YOUR Potential Where confidence is rebuilt, skills are strengthened, and futures are transformed.

We are seeking an Email Marketing & Retention Manager to help build, improve, and manage the communication systems that support audience engagement, membership retention, fundraising campaigns, and community growth across the organisation.

About the role:

As Email Marketing & Retention Manager, you will be responsible for developing and implementing email marketing strategies, retention campaigns, and audience communication systems that strengthen relationships with members, supporters, and the wider community.

You will help create structured communication journeys that improve engagement, increase retention, and support organisational growth through ethical and mission-aligned marketing practices.

This role sits at the intersection of CRM management, analytics, automation, content strategy, and customer experience. Your work will directly affect how people connect with the organisation, engage with campaigns, participate in membership services, and remain informed about our work and mission.

Experience Qualification and Requirements

Formal qualifications are desirable but STRONG experience, initiative, and passion beat and top this always.

Main Responsibilities / Key Duties

· Develop, manage, and optimise email marketing campaigns across onboarding, newsletters, fundraising, retention, and community engagement.

· Build and maintain automated communication workflows and audience journeys.

· Manage audience segmentation to ensure communications are personalised, relevant, and effective.

· Work with the Analytics and Insights team to monitor, analyse, reforecast, and report campaign performance.

· Track retention, engagement, conversion, and communication performance metrics.

· Collaborate with design and content teams to create engaging email templates, messaging, and campaign visuals.

· Ensure consistency in tone, branding, and messaging across all communication channels.

· Manage CRM systems, subscriber databases, and email marketing platforms effectively.

· Ensure accurate data flows between CRM systems, automation tools, and analytics platforms.

· Support fundraising and promotional campaigns through strategic communication planning.

· Implement A/B testing and optimisation strategies to improve campaign performance and engagement.

· Monitor the effectiveness of offers, promotions, and retention campaigns within target audiences.

· Maintain audience lists and communication systems in compliance with GDPR and ethical data practices.

· Support the development of long-term retention and community engagement strategies.

· Document workflows, reporting processes, and campaign structures clearly for continuity and collaboration.

· Work within existing organisational systems while recommending improvements where appropriate.

· Collaborate with safeguarding, digital, and operations teams when handling sensitive or protected audience data.

Essential Skills and Experience

· Minimum of 3+ years experience in Email Marketing, CRM, or Retention Management.

· Strong experience managing email marketing campaigns from planning through execution and reporting.

· Practical experience using email marketing platforms such as Mailchimp, HubSpot, Salesforce Marketing Cloud, Klaviyo, or similar systems.

· Strong written and verbal communication skills.

· Experience using analytics and data insights to improve audience engagement and retention.

· Ability to manage multiple campaigns, workflows, and deadlines effectively.

· Understanding of CRM systems, automation tools, and audience segmentation strategies.

· Strong organisational skills and attention to detail.

· Ability to work collaboratively across digital, design, and content teams.

· Understanding of GDPR principles and ethical communication practices.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working within non-profit, CIC, advocacy, or community-led organisations.

· Experience supporting fundraising or membership campaigns.

· Familiarity with SMS marketing, push notifications, or multi-channel retention systems.

· Experience building automated customer or member journeys.

· Understanding of behavioural engagement and retention strategy.

· Experience using reporting dashboards and campaign analytics tools.

· Experience working in media, education, healing, or social impact environments.

What This Role Requires:

· Strong understanding of email marketing systems and retention strategy.

· Ability to create audience-focused communication campaigns.

· Understanding of CRM management and audience segmentation.

· Confidence working with analytics, reporting, and performance tracking.

· Ability to work independently while collaborating within wider digital systems.

· Comfort working within safeguarding, ethical communication, and data protection frameworks.

· formal qualifications is desirable but STRONG experience and passion beats and tops this always.

What This Role Offers You:

· Founding role in a community-owned digital infrastructure and communications project.

· Leadership-level experience building ethical communication systems for social impact.

· Opportunity to develop advanced skills in CRM, retention, automation, and digital engagement strategy.

· Direct contribution to education, membership, healing, and survivor-centred services.

· Experience working alongside digital teams, strategists, designers, and systems leads.

· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

· People only interested in commercial or profit-driven marketing.

· Anyone uncomfortable working with serious or sensitive subject matter.

· Those seeking immediate or guaranteed income.

· Individuals unwilling to work with data, reporting, or structured communication systems.

· People who prefer not to work within shared systems, ethical standards, and collaborative processes.

If you believe communication should build trust, empower communities, and strengthen collective growth — and that ethical digital engagement can support healing, education, and social transformation — this role gives you the chance to help build the communication foundations of Tell My Truth and Shame the Devil C.I.C.

Volunteer HR Manager – Build a Movement. Shape a Charity. Transform Lives.

Unlock YOUR Potential – London’s newest force for empowerment.

1. Are you a people‑person with a passion for purpose?
2. Do you love building systems, nurturing talent, and creating environments where volunteers feel valued, supported, and inspired?
3. Are you excited by the idea of shaping an entire HR and volunteering function from scratch?

If you’re nodding already, then this opportunity has your name all over it.

Who We Are

Unlock YOUR Potential is a bold, vibrant start‑up charity on a mission to empower adults from low‑income backgrounds across London. We help people rebuild confidence, develop employability skills, grow personally and professionally, and step boldly into the world of work.

We deliver careers coaching, life coaching, wellbeing support, personal development, and corporate mentoring — all with energy, compassion, and belief.

We’re not just helping people apply for jobs. We’re helping them thrive.

Your Mission as Our Volunteer HR Manager

This is not a typical HR role. This is your chance to design, build, and lead the entire volunteer experience at a brand‑new charity.

You will be the architect of our people culture — the person who ensures every volunteer feels welcomed, supported, motivated, and proud to be part of our mission.

You will lead on:

• Designing our volunteer programme from the ground up.
• Creating recruitment strategies that attract passionate, skilled volunteers.
• Developing onboarding processes that make people feel instantly at home.
• Building retention systems that keep volunteers engaged and thriving.
• Supporting team leads with best‑practice HR guidance.
• Shaping policies, processes, and a positive, empowering culture.
• Helping us grow a diverse, dynamic, purpose‑driven volunteer team.

Your work will directly impact the lives of the adults we support — because when volunteers feel valued, they give their best, and lives are transformed.

What You’ll Bring

We’re looking for someone who is:

• Passionate about people and community

• Experienced or confident in HR, recruitment, or volunteer management

• Organised, proactive, and excited by building things from scratch

• A natural communicator who loves supporting others

• Motivated by purpose, impact, and empowerment

• Ready to be part of a start‑up charity with big ambition and even bigger heart

If you’ve ever wanted to shape a charity’s culture from day one — this is your moment.

What You’ll Gain

Volunteering with us means you’ll:

• Play a foundational role in a brand‑new charity.
• Build leadership and strategic HR experience.
• Shape a volunteer programme that reflects your values.
• Work with a passionate, uplifting, purpose‑driven team.
• See the direct impact of your work on people’s lives.
• Grow personally and professionally while helping others do the same.

This is meaningful work. This is legacy‑building work.

A Quick Self‑Check

Before you scroll on, ask yourself:

• Do I want to use my HR skills to create real social impact?

• Do I want to build something powerful from the ground up?

• Do I want to help volunteers feel valued, supported, and inspired?

• Do I want to be part of a movement that changes lives in London?

If even one answer is YES, then this is your sign.

Join Us as Our Volunteer HR Manager

Help us build a charity where volunteers feel empowered. Help us create a culture of motivation, belonging, and purpose. Help us unlock the potential of our team — and the people we serve.

• Apply today
• Lead with heart
• Shape the future of Unlock YOUR Potential

Unlock YOUR Potential Where confidence is rebuilt, skills are strengthened, and futures are transformed.

Shine a Light on Loneliness — Become SUNSHINE’s Loneliness Awareness Manager

Volunteer Role: Loneliness Awareness Manager

Location: London (Community-Based, Flexible Hybrid)

Are you passionate about making sure no one suffers in silence? Do you believe loneliness deserves to be talked about, understood and tackled head‑on? SUNSHINE — a bold, start‑up grassroots loneliness charity in London — is looking for a dedicated, creative and compassionate volunteer to become our Loneliness Awareness Manager.

If you want to help change the conversation around loneliness and amplify the work we’re doing to combat it, this role is for you.

Who We Are

SUNSHINE is a small but ambitious start‑up charity on a mission to tackle loneliness and social isolation across London. We bring warmth, belonging and human connection through:

• Weekly Coffee Mornings

• Our Digital Inclusion & Skills Programme

• Befriending support

• Community events, workshops and more

We’re growing — and we need someone who can help us raise awareness of loneliness and shine a spotlight on the solutions we’re building.

Your Mission: Raise Awareness, Inspire Action, Change Perceptions

As our Loneliness Awareness Manager, you will play a vital role in helping London understand loneliness — what it is, why it matters, and how SUNSHINE is working to combat it.

You will:

• Lead SUNSHINE’s loneliness awareness strategy.

• Raise public understanding of loneliness and its impact.

• Promote SUNSHINE’s programmes, services and community initiatives.

• Create engaging awareness campaigns, events and content.

• Build relationships with local organisations, community groups and partners.

• Support our communications team with messaging and storytelling.

• Help ensure loneliness is recognised as a serious, solvable issue.

Your work will help people feel seen, understood and supported — and will bring more people into the SUNSHINE community.

What You Bring

We’re a start‑up charity — so passion, creativity and initiative matter just as much as experience.

You’ll thrive in this role if you are:

• A strong communicator who cares deeply about social issues.

• Passionate about raising awareness and driving change.

• Creative, proactive and full of ideas.

• Comfortable speaking to groups, partners or the public.

• Someone who loves connecting people and building understanding.

• Excited by the chance to shape a new role from scratch.

If you’ve ever wanted to lead awareness work that genuinely changes lives, this is your opportunity.

What You’ll Gain

• A unique chance to shape SUNSHINE’s public awareness work from day one.

• Real experience in advocacy, public engagement and community outreach.

• The freedom to innovate, experiment and build campaigns that matter.

• A warm, supportive team who value your ideas and your wellbeing.

• The deep fulfilment of helping people feel less alone.

Ready to Help London Understand Loneliness?

If this role excites you — even if you’re not sure you tick every box — we’d love to hear from you.

Join us in creating a London where no one feels forgotten, and where community truly means connection.

Apply today and help us shine a light on loneliness.

Job description:

We are looking for few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The HR Programme Manager is a strategic leadership role responsible for overseeing the HR Programme and managing the HR Liaison. This position ensures the successful delivery of the HR Programme, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the HR Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the HR Programme

• Develop and execute the strategic vision for the HR Programme, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & HR Programme to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the HR Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of HR Programme content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the HR Programme across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the HR Programme with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

Manor Gardens Welfare Trust has been at the heart of Islington since 1913, where we were set up to address 10% rates of infant mortality. More than a century later, we're still pioneering: our Dahlia Project is the UK's first specialist psychotherapy service for FGM survivors, our award-winning Surplus Café, and leadership of the Islington Food Partnership have made us a serious force in community food justice, our advocacy work supports some of the boroughs most vulnerable residents in 16 community languages, and our youth services work with young people at risk of gang violence and exploitation in one of London's most deprived boroughs. We own three Grade II listed buildings in Upper Holloway, directly support over 2,500 people a year, and reach 10,000 more through outreach and partnerships. 

What we do

From multilingual advocacy and community wellbeing to youth work, therapeutic services, and food security, we work across the intersections of disadvantage, with particular expertise in supporting refugee and minoritised communities, survivors of FGM and sexual violence, young people at risk of exploitation, and people facing mental health challenges. We are a small organisation with an outsized impact, and we take seriously our responsibility to influence policy as well as deliver services.

What we're looking for

We're seeking trustees with expertise in one or more of the below areas:

Fundraising and income development — You will have significant experience leading or overseeing fundraising strategy, with a strong track record across trusts and foundations, statutory commissioning, or other income streams relevant to a charity of our size and complexity. You understand what sustainable income looks like for a community health organisation navigating a difficult funding environment.

Services and community leadership — You will have deep experience leading or developing services for under-represented, minoritised, or marginalised communities, ideally in the voluntary and community sector. You understand what excellent, culturally competent, trauma-informed practice looks like — and how to govern it well.

Human resources — You will have significant HR expertise and an understanding of what good people management looks like in a complex, mission-driven organisation. Whether your background is in-house, consultancy, or the voluntary sector, you'll be able to bring a thoughtful, practical perspective to workforce questions at board level and contribute to our HR and Communications sub-group, as well as the wider board.

In either case, you'll bring strong communication skills, genuine commitment to equity and inclusion, and the strategic clarity to contribute meaningfully at board level.

What you'll join

Our board of six trustees brings expertise spanning third sector leadership, asset management, law, HR, finance, and communications. We meet five times a year, with three sub-groups (Fundraising and Services; HR and Communications; Finance and Facilities) that meet as needed. The time commitment averages around six hours per month. Trustees are appointed for three-year terms, with the potential for renewal.

Knowledge

Understanding of the legal duties, responsibilities and liabilities of trustees.

Qualities and Behaviours

Strategic vision;

Commitment to inclusion, equalities and diversity and to the vision and mission of our charity;

Commitment to MGWT’s values;

Interpersonal and communication skills;

Collaborative approach;

Honesty and integrity;

Willingness and ability to devote the necessary time and effort to the role.

We warmly welcome applications from people with lived experience of the issues we address, and from those who are under-represented in charity governance more broadly.

CAN YOU HELP?

Volunteer Coordinator/Manager Needed at Urban Youth

Urban Youth is dedicated to empowering young people with the confidence, skills, and opportunities they need to thrive. To keep our programmes running smoothly and ensure every volunteer feels supported from day one, we’re looking for a Volunteer Coordinator/Manager to join our team.

What We Need

We’re seeking someone who can give just a few hours a week to help us:

• Recruit new volunteers who share our passion for youth empowerment

• Onboard and welcome volunteers, ensuring they feel confident and prepared

• Support volunteer engagement, helping everyone stay connected and informed

• Maintain simple volunteer records to keep things running smoothly

Why This Role Matters

Volunteers are at the heart of Urban Youth. Your work will help us:

• Bring in the right people to support our programmes

• Create a warm, organised, and positive experience for every volunteer

• Build a strong, reliable team that can make a real difference to young people

• Free up staff capacity so we can focus more time on direct youth support

A few hours of your time each week can have a huge impact on the lives of the young people we serve.

What You’ll Bring

• Strong communication and people skills

• A friendly, organised approach

• Confidence speaking with new people

• A passion for supporting young people and community work

What You’ll Get

• A meaningful role at the heart of a growing youth charity

• Experience in volunteer management and community engagement

• Flexible hours that fit around your schedule

• The satisfaction of helping build a team that changes young lives

Interested?

If you’d like to help shape the volunteer community at Urban Youth, we’d love to hear from you. Your time, energy, and enthusiasm can make a real difference.

Job Description

Volunteer SEO Strategy Manager

Job Title

Volunteer SEO Strategy Manager

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, and community initiatives, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Job Purpose

The Volunteer SEO Strategy Manager will play a critical role in increasing the visibility, reach, and digital impact of our platform across search engines and online platforms.

You will be responsible for developing and implementing SEO strategies that help our podcast episodes, YouTube content, articles, campaigns, and educational resources reach wider audiences globally.

This role requires strategic thinking, creativity, research skills, digital awareness, organisation, and a passion for mission-driven storytelling and advocacy.

About the Role

The Volunteer SEO Strategy Manager will:

• Develop SEO strategies to increase website and content visibility
• Conduct keyword research related to:
  • whistleblowing
  • trauma healing
  • survivor advocacy
  • youth empowerment
  • institutional accountability
  • social justice topics
• Optimise podcast titles, descriptions, blog posts, YouTube content, and digital campaigns for search engines
• Research audience trends and search behaviours
• Support content discoverability across Google, YouTube, and social platforms
• Collaborate with content creators, editors, outreach teams, and production staff
• Monitor SEO performance and suggest improvements
• Help build long-term digital growth systems and audience engagement strategies

This role requires both analytical thinking and creativity, with the ability to ethically amplify sensitive, truth-based storytelling while respecting the organisation’s values and mission.

Main Responsibilities / Key Duties

• Develop and manage SEO strategies for podcast, YouTube, and website content
• Conduct keyword and competitor research
• Improve organic search rankings and audience reach
• Optimise metadata, titles, descriptions, tags, and website structure
• Analyse performance metrics and recommend growth opportunities
• Support content planning using SEO insights and audience trends
• Collaborate with media, outreach, and production teams
• Maintain organised tracking systems and reporting processes
• Help establish scalable SEO workflows and digital growth systems

Skills, Experience & Requirements

Essential Skills & Qualities

SEO & Digital Strategy

• Understanding of SEO principles and digital content optimisation
• Knowledge of keyword research and search trends
• Ability to analyse data and audience behaviour
• Strategic and creative thinker

Communication & Collaboration

• Strong written and verbal communication skills
• Ability to work collaboratively within a remote team
• Professional and mission-aligned communication style

Organisation & Systems

• Highly organised and detail-oriented
• Able to manage multiple projects and deadlines
• Proactive problem solver

Personal Attributes

• Self-motivated and resourceful
• Passionate about advocacy, healing, and social impact
• Resilient and adaptable
• Mission-driven with a genuine interest in truth-based storytelling
• Calm under pressure and solution-focused

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• SEO strategy and content optimisation
• Digital marketing
• YouTube SEO
• Podcast growth strategy
• Blogging or website management
• Media production
• Journalism
• Social media strategy
• Analytics and reporting tools
• Advocacy campaigns or NGOs
• Creative workflow management

Lived experience, passion, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation
• Opportunity to build and shape the organisation’s SEO and digital growth strategy from the ground up
• Direct involvement in a platform advocating for healing, justice, and truth
• Hands-on experience managing and scaling digital visibility and audience engagement
• Opportunity to expand your portfolio and leadership experience
• Long-term growth opportunities as the organisation expands globally
• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work
• Dislike analytics, tracking, or performance-based strategy
• Are seeking immediate paid employment
• Prefer avoiding strategic decision-making responsibilities
• Are uncomfortable working with sensitive or advocacy-related topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on SEO strategy, audience growth ideas, digital optimisation, and collaborative workflow planning.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The Marketing department is a cornerstone of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Marketing, you will lead the integrated Public Relations and Graphic Design teams to create the visual identities, professional portfolios, and public-facing narratives that enable our participants to showcase their talents effectively. By producing high-standard creative work and securing media visibility that documents their professional journey, you directly provide the "proof of impact" required to bridge employment gaps and help career changers and newcomers to the UK overcome discrimination in the job market.

Operations Manager of Department (Marketing)

The Opportunity

This position offers a significant career step-up, providing experience in managing integrated creative operations, brand strategy, and public relations within a social justice framework. In this Operations Manager capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring the visual and narrative identity of our mission is powerful, consistent, and impactful.

Role Purpose

The Operations Manager of Marketing sits between Directors and Managers, turning high-level creative and communication objectives into clear, deliverable department plans. You will own the direction, structure, and delivery control of both the Graphic Design and PR functions to ensure pace, reliability, and professional excellence across all internal and external outputs.

Key Responsibilities

• Integrated Strategic Planning: Turning Director objectives (e.g., PDP marketing packs, QMC branding, podcast promotion) into practical departmental plans with synchronized design and PR timelines.

• Manager Leadership: Coaching Graphic Design and PR Managers to run projects effectively, ensuring 100% work visibility in MeisterTask.

• Brand & Narrative Consistency: Ensuring that visual assets and written communications (press releases, social media, articles) are perfectly aligned with Quilombo UK’s tone and brand standards.

• Assurance & Rework Control: Reducing rework by improving initial brief clarity and ensuring time is built into plans for thorough creative and editorial review.

• Director Reporting: Providing weekly reports on marketing milestones, media engagement, WIP status, and risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and professional values.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, Research, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The Ops Mgr receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the Ops Mgr level working on a specific task.

• Business Development Bonus: If work is brought in by the Ops Mgr (rather than a Quilombo UK director), the Ops Mgr will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

Essential

• Proven experience in marketing management, graphic design, or public relations.

• A portfolio of illustrations, graphics, and/or PR campaigns (press releases, social media strategy) / CV.

• Familiarity with design software (Adobe Suite, Canva) and PR/Social Media technologies.

• Flexibility and openness to work on a variety of tasks spanning visual and written communication.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead multiple specialist functions.

• A keen eye for aesthetics, detail, and narrative tone.

• Excellent communication skills.

• Degree in Marketing, Design, Communications, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

Purpose of the Role

To join the board as a Volunteer Finanical Director, bringing governance knowledge and strategic thinking to strengthen board effectiveness, uphold the CIC's obligations, and ensure all decisions are made in the best interests of the community we serve.

Role and Responsibilities

1. Guide the Board

• Attend two to three board meetings per month, virtual or hybrid, and come prepared to contribute
• Help ensure decisions are made properly, recorded, and followed through
• Review and respond to decisions outside of meetings within 48 to 72 hours
• Support the review of policies and raise questions when something needs attention
• Support the development of projects and programmes by contributing ideas, strategic thinking, critical insight, and creative, innovative approaches, while bringing energy, boldness, and enthusiasm.

2. Keep Us on Track

• Contribute to strategic decision-making, policy approval, and organisational oversight
• Monitor organisational performance and support the Managing Director in delivery accountability
• Flag risks early and help ensure resources are used well and in line with our mission
• Keep the needs of the communities we serve at the centre of every decision

3. Be a Critical Friend

• Challenge and support the Managing Director with honesty and care
• Ask the questions that need to be asked, even when it is uncomfortable
• Help us grow in a way that is sustainable and grounded in our values

4. Champion What Matters

• Be an ambassador for Zion Wellness in how you show up and speak about us
• Participate in bi-directional mentorship exchanges with young people on the programme
• Ensure safeguarding, inclusion, and community interest are never an afterthought

What We Are Looking For

You will bring:

• A strong professional background in finance, budgeting, and strategic financial planning
• Confident, values-led leadership with the ability to represent the CIC's mission at board level
• A background in leadership, social impact, or community outreach
• Experience in creative direction, entrepreneurship, or project leadership
• Understanding of organisational strategy, stakeholder engagement, and partnership development
• A genuine commitment to systemic change and the communities we serve

It would be great if you also have:

• Governance experience such as trustee, governor, or board-level involvement, though this is not essential
• Experience in a charity, CIC, or grassroots organisation
• Training and induction will be provided for the right candidate

Please Note:  

This role is open to graduate and university students (aged 18+) who are looking to gain real leadership and governance experience. If you are early in your career and passionate about community impact, we want to hear from you. Ongoing support will be provided.