50 Development communications coordinator volunteer roles

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Could you prevent loneliness and isolation in your community and become a befriender?

• Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
• Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
• Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key responsibilities

Your role will include, but is not restricted to the following tasks:

• Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
• Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
• Collect prescriptions for clients and assist with their weekly shop
• Help clients rediscover social skills and confidence by building up and maintaining a close relationship
• Report any concerns to the Volunteer Coordinator

Skills required

No qualifications or volunteering experience is required; however, the below skills are essential:

• A non-judgemental approach
• Good listening and communication skills
• Reliable and trustworthy
• Respect confidentiality
• Be able to work on own initiative
• Ability to build effective working relationships with clients in a non-patronising way

Refugee Support Volunteer

Location: Folkestone, Kent (Wednesdays 12:00pm to 4:00pm) or Dartford, Kent (Fridays 10:00am to 1:00pm)
Time commitment: One half-day per week

Preferred commitment: We welcome applications from anyone able to volunteer regularly. While there is no minimum commitment, volunteers who stay for six months or longer often have the greatest impact and consistency for the refugees we support and allows volunteers to gain the most from their experience.

Expenses: Travel and lunch expenses reimbursed in line with our volunteer expenses policy.

Help Refugees Build Confidence and Independence

Do you want to make a meaningful difference in your local community?

The Refugee Council is looking for compassionate and enthusiastic volunteers to support refugees who have recently been resettled in Kent. This is a rewarding opportunity to help people rebuild their lives, develop confidence and become more independent as they settle into their new communities.

You do not need previous experience of working with refugees. We are looking for people who are patient, supportive, reliable and committed to helping others thrive. Full training and ongoing support will be provided.

About the Role

As a Refugee Support Volunteer, you will work alongside our Kent Resettlement Team, helping refugees gain the confidence and skills needed to access services independently and participate fully in community life.

You may support people to:

• Learn how to use digital services and online accounts
• Access NHS, Universal Credit and immigration-related online systems
• Build confidence using email, websites and mobile apps
• Understand appointment booking systems and telephone services
• Discover local activities, services and community groups
• Develop social connections and reduce isolation
• Build confidence communicating directly with services and organisations

This is a person-centred role focused on encouraging independence through coaching and guided support rather than doing things for people.

Who We're Looking For

We welcome applicants from all backgrounds and life experiences.

Someone who has:

• An Interest in refugee issues and social justice
• Good communication and listening skills
• Basic digital confidence
• Reliability and professionalism
• Respect for people from diverse backgrounds
• A willingness to learn and work as part of a team

You may be:

• Already involved in your local community and wanting to make a difference
• A student looking to gain experience in the charity sector
• Someone considering a career in social work, education, housing, health or community development
• Retired and looking to use your skills to support others in your local community

A second language is welcome but not essential.

What You'll Gain

Volunteering with the Refugee Council offers the chance to:

• Gain practical experience supporting refugees within a professional resettlement service
• Develop coaching, communication and interpersonal skills
• Learn about refugee experiences and the UK resettlement programme
• Build experience within the voluntary and community sector
• Receive comprehensive induction and role-specific training
• Access training and development opportunities
• Work alongside experienced refugee support professionals
• Strengthen skills relevant to careers across the charity, public and community sectors

About Refugee Council

The Refugee Council is one of the UK's leading organisations supporting refugees and people seeking asylum. We work to help people rebuild their lives safely, integrate into local communities and achieve independence.

Our values are: Inclusive • Collaborative • Courageous • Respectful

Interested?

We would love to hear from you.

Help refugees rebuild their lives in Kent. Volunteer with the Refugee Council today.

Purpose of the Role:

To inspire and guide girls aged 16–18 at the Baytree Centre through a focused six-session mentoring programme with a professional female role model. The Career Champions programme pairs young people with mentors working in their field of interest, for example, a girl aspiring to become an architect is matched with a practising architect, to provide insight into career pathways, develop professional skills, and build confidence. By sharing knowledge, experience, and encouragement, mentors support participants in making informed decisions about their future education and career choices.

Main Responsibilities:

- Deliver six structured mentoring sessions tailored to the mentee’s career interests and goals.

- Share knowledge, experiences, and practical advice about the mentor’s professional field.

- Introduce mentees to key skills, qualifications, and opportunities relevant to the chosen career.

- Support mentees in setting short- and long-term career-related goals, providing guidance on how to achieve them.

- Foster a positive and supportive relationship that builds the mentee’s confidence, motivation, and resilience.

- Where appropriate, provide insights into workplace culture, networking, and professional development.

- Maintain communication with the programme coordinator to track progress and address any concerns.

- Adhere to Baytree Centre policies and safeguarding procedures.

Skills and Qualities Required:

- Professional experience in the relevant career field, with the ability to share industry-specific knowledge.

- Strong interpersonal skills to build trust and rapport with young people.

- Patience, empathy, and the ability to encourage and motivate. - Good communication skills, with the ability to explain career pathways and options clearly.

Commitment:

- Six one-hour mentoring sessions to be completed within a maximum of three months.

- Sessions to be scheduled Monday to Friday between 4pm and 6pm.

- Flexibility to deliver sessions face-to-face or online, depending on the mentee’s needs.

Benefits:

- Opportunity to make a meaningful difference in a young person’s future career journey.

- Develop mentoring, coaching, and communication skills.

- Share expertise and inspire the next generation of female professionals.

- Be part of a supportive and empowering volunteer community.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Do you want to help shape services that really work for the people who need them most?

Information about the role

As our Lived Experience Coordination Volunteer, you will help run our lived experience groups, support the everyday admin that keeps our programmes going, and help communicate with participants in a genuine, informed way. This is a flexible, varied role shaped around your strengths and availability.

Location: Hub/community/home based location, London.

Suggested contribution: Approximately 7 - 14 hours per month, flexible and to be agreed together

Availability: Volunteering will take place at a time that suits you, within Monday to Friday, 9am to 5pm

The above is the essential information you need to know. You can apply now or read on more for details. 

Main activities may include:

• Helping to establish and schedule regular group meetings across our lived experience groups. You are welcome to be involved in whichever group or groups feel right for you.

• Helping with room bookings, invoicing, and session logistics, including shopping for supplies and collecting and disseminating vouchers for participants.

• Keeping the attendance and payment spreadsheet up to date after sessions.

• Helping to write and design reports and newsletters that reflect the groups’ work and impact.

• Identifying and sharing free learning and development opportunities for participants.

• Accompanying the Lived Experience Coordinator to external meetings, such as with the council, when helpful.

This role fights the housing emergency by putting lived experience at the heart of how services are designed and delivered. Your involvement ensures that people most affected by housing insecurity have a real voice in our work, helping us build programmes that are more effective, more inclusive, and more human.

Benefits of volunteering with Shelter 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience 

This opportunity is open to anyone, but we particularly welcome applicants who have lived experience of the housing emergency. It would also be great if you are comfortable with basic tools like email or spreadsheets, or open to giving them a go. As well as an interest in event planning, support and coordination. The most important thing is that you are enthusiastic about tackling the housing emergency and want to help make a difference.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

• Regular reflective conversations and support if any aspect of the role becomes challenging.

• We will work together to identify areas where you would like to take a lead role and areas where you would prefer to support.

Next steps

You can apply online for this role now or if you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Title:  Operations Lead

About the Role: We are looking for an organised, self-motivated Coordinator to manage our communications and inbox operations independently. You will be the primary point of contact for our volunteer teachers, ensuring smooth operations by following our clear organisation handbook and protocols.

Key Responsibilities:

• Inbox Triage & Teacher Support: Answer routine teacher inquiries independently using established SOPs and the Teacher Handbook. 

• Issue Resolution: Address logistics or schedule friction between teachers and students. 

• Safeguarding Escalation: Identify sensitive issues or trauma reports and immediately route them to the Safeguarding Officer per protocol.

• Teacher Onboarding: Lead the onboarding process for new teacher cohorts (once every three months).

• Match students: Match students with teachers (once every three months)

Qualifications:

• Excellent English written and verbal communication.

• Proficiency in Arabic, French, or German is a strong asset.

• Strong decision-making skills; ability to read policy documentation and act without constant supervision.

• High interpersonal skills, patience, and professional judgment.

• Reliable, detail-oriented, and accountable for completing tasks end to end.

Time Commitment:

• 4 days/week (approximately totalling 4–5 hours per week).

• Minimum commitment: 16 weeks (4 months).

Benefits:

• Personalised working reference/recommendation letter upon completion. 

• Directly support access to education for Palestinian students in emergency contexts. 

• Hands-on experience in non-profit operations and Education in Emergencies (EiE).

• Fully remote and flexible schedule (work whenever suits you within agreed daily response windows).

Your role is to support the Youth Programmes Coordinator at the Baytree Centre in delivering our GEMS programme, which provides after-school clubs and activities for young people and their families. You will help ensure the smooth running of sessions, engage positively with participants, and contribute to building a safe, welcoming, and empowering environment.

Main responsibilities:

- Work closely with the programme coordinator to plan, support, and sometimes lead after-school clubs.

- Accurately input and maintain data and records on Baytree’s internal database.

- Assist in designing promotional materials such as posters, leaflets, and timetables.

- Conduct focus groups and surveys to gather feedback from the girls and young people using the service. - Run errands and source resources needed for activities.

- Engage positively and respectfully with the young people and families accessing the centre.

- Support the Youth Team with any additional tasks necessary to ensure smooth service delivery.

- Follow all Baytree Centre policies and procedures.

- Complete volunteer questionnaires and evaluations as requested.

- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Good interpersonal skills, able to work well within a diverse team.

- Computer literate, with proficiency in Microsoft Outlook and Excel.

- Ability to work independently with minimal supervision.

- Good time management and organisational skills.

- Reliable, punctual, and committed.

- Interest in working with children, young people, community development, or social care.

- Flexibility and willingness to assist with a variety of tasks as needed.

- Experience working with young people or volunteering is desirable.

- Knowledge of a second language (e.g. Spanish, Portuguese, French, Arabic) is a plus.

Commitment:

- 2 to 4 days per week, Monday to Thursday.

- Hours: 10:30 am – 6:00 pm.

- Duration: 4 to 6 months, with flexibility to extend if desired.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Gain practical experience working in youth services and the charity sector.

- Develop skills in group facilitation, data management, and community engagement.

- Contribute to positive outcomes for young people and families.

- Opportunity to attend volunteer social events and network.

- Valuable insight into alternative educational and community support settings.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

We are looking for football coach volunteers to help lead and deliver our weekly football sessions to support residents to rebuild body and mind.

Session is currently being run in a park a 5 minute walk from Ditchmore Lane, Stevenage 

Mondays, Tuesdays, Wednesdays or Thursdays 4 to 5pm

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

We are looking for football coach volunteers to help lead and deliver our weekly football sessions to support residents to rebuild body and mind. 

Your responsibilities will include:

· Plan, prepare and deliver engaging weekly football sessions

· Helping with set up/tidying of any equipment 

· Managing and maintaining focus of residents to support their fitness progress and development

· Working closely with Project Resilience Coordinator, maintaining open lines of communication and feedback 

· Assist with any related events such as organising tournaments or community football events 

This role offers a dynamic and rewarding opportunity to inspire and mentor vulnerable residents, contributing to their health and personal growth. Your commitment to excellence in coaching and resident engagement will not only enhance your professional skills but also make a significant impact on the community. 

Join us in making a difference, one game at a time.

You will need:

· Previous experience in coaching/running football sessions 

· Being able to work as part of a team as well as on your own initiative

· Being empathetic and understanding to the needs of vulnerable residents who may have differing fitness skills and levels 

· Some sort of formal sports training - doesn’t have to be specifically for football but we would like to see some level of education e.g. Level 2 gym instructor plus 

What we will provide:

· A full induction to the role and site will be provided

· You will be required to undertake mandatory e-learning and a menu of optional training will be made available 

· Ongoing supervision and support from your line manager

· Access to organisational events and celebrations throughout the year 

 Please note: You will be required to undergo a DBS check and we will need 2 x references.

Meet and Greet Volunteer (Tea & Coffee Service)

Location: Mental Health Service
Commitment: Flexible shifts available
Responsible to: Volunteer Coordinator / Service Manager

About the Role

We are looking for a friendly, welcoming, and compassionate volunteer to support people accessing our mental health service. As a Meet and Greet Volunteer, you will be one of the first points of contact for visitors, helping to create a warm, safe, and supportive environment.

The role also includes serving tea, coffee, and refreshments to service users, carers, visitors, and staff, helping to promote a sense of community and wellbeing within the service.

Key Responsibilities

• Welcome service users, visitors, carers, and staff in a friendly and professional manner.
• Help people feel comfortable and supported when they arrive at the service.
• Offer directions and information about facilities within the building.
• Prepare and serve tea, coffee, and light refreshments.
• Maintain a clean, tidy, and welcoming refreshment area.
• Engage in friendly conversation and provide a listening ear where appropriate.
• Promote an inclusive and non-judgemental atmosphere for everyone.
• Report any concerns or issues to the appropriate member of staff.
• Follow all relevant policies, including confidentiality, health and safety, and infection prevention procedures.

Skills and Qualities Required

• Friendly, approachable, and reliable.
• Good communication and interpersonal skills.
• Empathetic and respectful towards people from all backgrounds.
• Ability to maintain professional boundaries.
• Comfortable working as part of a team.
• Understanding of, or interest in, mental health and wellbeing.
• Ability to follow guidance and procedures.

What You'll Gain

• Experience within a mental health care setting.
• Opportunities to develop communication and customer service skills.
• Training, support, and supervision from experienced staff.
• The chance to make a positive difference to the wellbeing of service users and visitors.
• Experience that can support future employment or personal development.

Additional Information

This role is subject to volunteer recruitment procedures, including references and any checks required by the organisation. Full training and ongoing support will be provided.

We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.

In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital. 

Your role would include:

The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:

Programmes

• Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes

• Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps

• Communicating key messages about our programmes to our students in camps

Admin, Finance & Logistics

• Supporting our management team in liaising with external partners

• Maintaining organisation-wide financial processes

• Coordinating the arrival and housing of incoming team members

Grants & Partnerships

• Supporting in the identification of relevant grants

• Supporting in grant writing activities

 Communications & Fundraising

• Contributing to the written/visual content of Second Tree’s social media output

• Developing social media strategies to expand our reach and impact

• Producing regular reports on performance

• Maintaining our website

• Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns

• Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)

You should be able to:

• Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way possible

• Care for people; the interests of the people we work with should always be your first concern

• Instil the values above in the people that work with you

• Have keen problem-solving abilities, and a good understanding of what questions to ask, and when

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

As a Volunteer Health Walk Leader, you will play a key role in supporting our residents to become more active and improve their wellbeing through social walks!

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

You’ll help lead short, safe, and friendly group walk, especially for those who may be inactive, recovering from illness, or looking to improve their physical and mental health.

You will:

·Plan and lead regular health walks in your local area

·Welcome and support all participants, ensuring a positive and inclusive atmosphere

·Carry out basic safety checks and risk assessments for walk routes

·Encourage conversation and connection among walkers

Monitor attendance and report back to the coordinator as required

Skills required:

·First Aid Qualification

·Friendly, approachable, and reliable

·Good communication and people skills

·An interest in walking and promoting healthy lifestyles

·Able to walk at a steady pace for 30–60 minutes

What we offer:

·A full induction to the role and site will be provided

·Access to communal garden area and nearby fields for outdoor activities

·You will be required to undertake mandatory e-learning and a menu of optional training will be made available

·Ongoing supervision and support from your line manager

·Travel expenses reimbursed (if applicable).

·Access to events, networking, and training and development opportunities.

Please note, that you will be required to undergo a DBS check and we will require details of 2 x referees.

As a Volunteer Health Walk Leader, you will play a key role in supporting our residents to become more active and improve their wellbeing through social walks!

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

You’ll help lead short, safe, and friendly group walk, especially for those who may be inactive, recovering from illness, or looking to improve their physical and mental health.

You will:

·Plan and lead regular health walks in your local area

·Welcome and support all participants, ensuring a positive and inclusive atmosphere

·Carry out basic safety checks and risk assessments for walk routes

·Encourage conversation and connection among walkers

Monitor attendance and report back to the coordinator as required

Skills required:

·First Aid Qualification

·Friendly, approachable, and reliable

·Good communication and people skills

·An interest in walking and promoting healthy lifestyles

·Able to walk at a steady pace for 30–60 minutes

What we offer:

·A full induction to the role and site will be provided

·Access to communal garden area and nearby fields for outdoor activities

·You will be required to undertake mandatory e-learning and a menu of optional training will be made available

·Ongoing supervision and support from your line manager

·Travel expenses reimbursed (if applicable).

·Access to events, networking, and training and development opportunities.

Please note, that you will be required to undergo a DBS check and we will require details of 2 x referees.

Location: London – Remote
Contract Type: Volunteer, with potential to develop into a paid role
Hours: Flexible / Approx. 16–20 hours per week
Organisation: The Abundant Woman CIC

About The Abundant Woman

The Abundant Woman is a women-focused community organisation creating spaces, programmes and experiences that support women in navigating their lives with greater awareness, confidence and support.

Our work spans women’s wellbeing, health education, community building, events, workshops and partnerships. As the organisation continues to grow, we are strengthening our operational infrastructure to ensure our programmes, people and projects are effectively coordinated and delivered.

About the Role

We are looking for an organised, proactive and solutions-focused Operations Manager to take ownership of the day-to-day operational coordination of The Abundant Woman.

Working closely with the Founder & CEO, you will help turn organisational priorities into action, ensuring projects move forward, responsibilities are clear, deadlines are followed and the wider team has the structure and support needed to deliver effectively.

This is a hands-on role suited to someone who is comfortable taking initiative, coordinating people and projects, improving systems and bringing structure to a growing organisation.

While initially offered on a voluntary basis, there is potential for the position to develop into a paid role as the organisation grows and secures additional funding.

Key Responsibilities

Operations & Organisational Coordination

• Oversee and coordinate the day-to-day operational activities of the organisation.

• Work closely with the Founder & CEO to translate priorities and ideas into clear actions and deliverables.

• Maintain oversight of organisational tasks, deadlines and operational priorities.

• Ensure agreed actions are followed through and proactively identify areas requiring attention.

• Develop and maintain effective operational systems, processes and documentation.

• Identify opportunities to streamline workflows and improve organisational efficiency.

Project & Programme Coordination

• Coordinate operational delivery across projects, programmes, events and organisational initiatives.

• Maintain project plans, timelines, trackers and action logs.

• Monitor progress against agreed milestones and follow up with team members where required.

• Identify potential delays, risks or operational challenges and escalate these appropriately.

• Support the planning and delivery of events, workshops and community initiatives.

• Coordinate logistics, resources and operational requirements for activities.

Team Coordination

• Act as a central operational point of contact for team members and volunteers.

• Help ensure responsibilities, deadlines and expectations are clearly communicated.

• Coordinate across different functions including projects, partnerships, marketing, HR and administration.

• Support effective onboarding and integration of new volunteers and team members.

• Help create a positive, organised and accountable working environment.

• Facilitate effective communication and collaboration across the team.

Administration & Governance

• Maintain accurate organisational records, documents and internal systems.

• Coordinate meetings, including agendas, action points and follow-ups.

• Support the maintenance of policies, procedures and operational documentation.

• Assist with governance, compliance and reporting requirements where appropriate.

• Ensure confidential and sensitive information is handled appropriately.

Partnerships & External Coordination

• Liaise professionally with external partners, venues, suppliers and stakeholders.

• Support the operational delivery of partnerships and collaborative projects.

• Ensure external commitments and agreed actions are appropriately tracked and followed through.

Skills & Experience

We are particularly interested in someone who has:

• Previous experience in operations, project management, programme coordination, administration or a similar role.

• Strong organisational and project coordination skills.

• The ability to manage multiple priorities and deadlines simultaneously.

• Excellent written and verbal communication skills.

• Confidence working independently and taking ownership of responsibilities.

• Strong attention to detail and a structured approach to work.

• The ability to identify problems and propose practical solutions.

• Experience coordinating people, projects or volunteers.

• Confidence using Google Workspace, Microsoft Office and digital collaboration/project management tools.

• The ability to work effectively within a growing organisation where priorities may evolve.

Experience within a CIC, charity, nonprofit, community organisation, women’s organisation or start-up environment would be advantageous but is not essential.

Who This Role Would Suit

This opportunity would suit someone who enjoys creating structure, keeping projects moving and making sure that things actually get done.

You may be an experienced Operations Coordinator or Project Coordinator looking to step into management, an Operations Manager wanting to contribute your skills to a purpose-led organisation, or someone looking to build further experience within the nonprofit and community sector.

You should be comfortable working with autonomy rather than waiting to be given instructions for every task.

What You’ll Gain

• The opportunity to take meaningful ownership within a growing women-focused organisation.

• Direct experience working alongside the Founder & CEO.

• Exposure to organisational strategy, programme delivery, partnerships, events and community initiatives.

• The opportunity to shape and improve operational systems as the organisation develops.

• Experience coordinating a multidisciplinary team of staff and volunteers.

• Flexible working arrangements around other commitments.

• Professional development, mentorship and opportunities to expand your leadership experience.

• Potential progression into a paid position as funding and organisational capacity grow.

Additional Information

This position is initially offered on a voluntary basis and requires approximately 16–20 hours per week, with flexibility around how those hours are structured.

We are looking for someone who can make a meaningful and consistent commitment to the organisation and who is excited about contributing to its next stage of growth.

As The Abundant Woman expands its programmes, partnerships and funding, our intention is to continue developing our operational team and create paid opportunities where organisational resources allow.

We are looking for a volunteer youth worker who will work closely with the WFRC Youth coordinators in the planning and delivery of high-quality youth activities which are fun, safe, social and educational.

You will be helping to provide a safe and supportive environment where young people learn to;

→ treat themselves and others with kindness and respect

→ discover exciting new ideas and activities they are unlikely to experience anywhere else

→ laugh, learn, experiment, make mistakes and

thrive & grow into motivated, positive, resilient and caring citizens

Principal Responsibilities

→ Welcoming young people, ensuring everything is running smoothly and supporting young people in engaging with activities provided.

→ Delivering a drop-in / online session for example organising games, positive activities and conversations, taking accountability for security and safe working within the youth sessions

→ Supporting the delivery of creative and partnership projects

→ Having conversations with young people, identifying issues affecting them and how their needs can be met

→ Mentoring, coaching and supporting individuals, encouraging young people to develop their self-awareness, independence and individuality

→ Identifying where targeted youth support is needed and facilitate referrals and connections

→ Helping ensure that all evidence of projects are properly documented, and that work is evaluated and reported in accordance with contractual commitments

→ Keeping registers, writing evaluation reports and inputting data into our management information system

→ Taking part in outreach activities, both independently and in partnership with other services

→ Developing and building strong community relationships with external stakeholders i.e schools and colleges, and developing relationships with youth networks in Wolverhampton

→ Staying informed on legislation, local and national issues, and best practice in youth work

→ Ensuring child protection procedures are followed and that the safeguarding of young people is paramount

→ Carry out all duties in accordance with WFRC’s policies on Health and Safety, Child Protection and Data Protection, and with relevant legislation

→ Act as a role model for young people, inspiring them to engage in the services and understand and appreciate the role of youth work as a career opportunity

→ Any other duties appropriate to the post as directed by WFRC

You are

→ Friendly, cheerful, positive and self-driven, able to work independently and as part of a team

Education, qualifications or experience

→ Level 2 JNC or relevant youth work experience

→ Experience of working with children and/or young people in an online/ offline environment

→ Experience of organising small scale events or coordinating projects is desirable

Knowledge, skills and abilities

→ Excellent communication skills, with the ability to quickly establish positive relationships with young people and motivate them to participate in activities and events

→ Good organisational and administration skills with proficiency in Microsoft Office

→ Understanding and appreciation of the importance of monitoring and evaluation in a youth work setting

→ Politically and creatively aware and ‘plugged in’ to emerging youth subculture

→ Positive about embracing challenge and change, open to experimenting, new ideas, reflective practice and working with other organisations in a spirit of partnership

→ Ability to prioritise effectively and enjoy multitasking in a busy environment

→ A believer in strongly supportive environments, sharing and being open with colleagues

→ A working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries

→ A working understanding of equality and diversity with the ability to challenge discriminatory behaviour

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role  

As a Peer Support Volunteer you will have lived experience of mental health and support service users on a wide range of non-complex issues that can be easily and quickly resolved. You will bring added skills and experience to our service and add real value to our team. You will provide additional support at our Peer Support group sessions. This could be, for example, by empathising with potential clients about the difficulties that having a mental health problem can create, helping to set up the room, explaining the services that are on offer and how these can be accessed, putting people who are anxious at ease by welcoming them. Peer volunteers can also co-facilitate groups based on personal skills and experience. Ideally, you will be able to commit a minimum of 3 hours per week. 

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role. 

This role requires an Enhanced DBS check, which will be arranged and paid for by Rethink Mental Illness. 

As a Peer Support Volunteer you will: 

• Support the Peer Support Workers to run the group sessions e.g. by helping to set up the room and by welcoming people 

• Help to create a safe space where people can share as much or as little as they wish to about their experiences 

• Foster the principles of co-production 

• Signpost people to services in the local area that meets their needs 

• Describe and explain services that are on offer from Rethink Mental Illness and other local community assets that can provide help and advice relevant to people's needs 

• Support the development of drop-in sessions at various locations across the locality 

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

• Lived experience of mental health 

• Ability to support service users on a wide range of non-complex issues that can be easily and quickly resolved 

• Ability to empathise with others 

• Good communication skills 

• Reliable and punctual 

It's not essential, but you may also bring: 

• Knowledge of the local area 

• Knowledge of services that can be accessed 

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.