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Dacorum Heritage is seeking a committed and people-focused Trustee to join its Board of Trustees and help shape the future of a charitable museum dedicated to preserving and sharing local heritage.
You will play a key role in supporting the people who make the Dacorum Heritage’s work possible. You will help ensure volunteers and staff feel valued, heard and well supported, while contributing to the Board’s wider responsibility for good governance, financial oversight and strategic direction.
This is an opportunity to bring your experience, judgement and enthusiasm to a small charity with an important community purpose. Working collectively with fellow Trustees, you will help ensure Dacorum Heritage remains legally compliant, financially sustainable and focused on delivering its charitable objects for current and future beneficiaries.
Purpose of the Role
· Help create a positive, inclusive and well-supported environment for Dacorum Heritage’s volunteers and staff;
· Provide Board-level oversight of volunteer engagement, staff and director recruitment, and relevant HR matters.
What You Will Do
· Work with the Museum Manager to identify volunteer and staff needs, and support best practice in recruitment, induction and retention;
· Support the development of and attend informal volunteer coffee mornings and other social events in person where possible helping volunteers and staff to feel included, informed and valued;
· Develop clear routes for volunteers to share feedback, ideas and concerns;
· Oversee recruitment, interviews and appointments for the museum manager and trustees if required;
· Act as a trusted link between the Board, employees and volunteers;
· Support proportionate, effective HR and volunteer policies aligned with Dacorum Heritage’s strategic plans;
· Contribute actively and constructively to Board discussion, challenge and decision-making;
· Share collective responsibility for good governance, risk management and strategic direction; and
· Represent Dacorum Heritage positively and help build strong relationships with stakeholders and the wider community.
A thriving heritage centre preserving the rich cultural heritage of the region through active engagement sharing the stories with its communities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vauxhall City Farm is one of the oldest and most centrally located city farms in London, but we offer far more than a traditional farm experience. We are a sanctuary in the heart of the city - providing life-changing opportunities for individuals and communities across some of London’s most disadvantaged boroughs, while also offering a safe, welcoming and inclusive green space for all.
Each year, we welcome around 60,000 visitors, including 7,000 children and young people from local schools and colleges who participate in workshops and educational activities, alongside over 50,000 members of the wider community who engage with our mobile farm, volunteering, training, development programmes and outreach initiatives.
We are looking for exceptional individuals to join our Board of Trustees, helping to shape the future direction, governance and long-term sustainability of the charity.
As a Trustee, you will work collaboratively with fellow Board members and the leadership team, providing strategic guidance, constructive challenge and support across key areas of the organisation’s work.
We are particularly interested in individuals who can bring skills and experience in the following areas: fundraising, marketing and communications, safeguarding, volunteering, community engagement, and health and safety.
Joining our Board offers diverse and challenging opportunities for those passionate about shaping the charity’s future. As a Trustee, you’ll have the chance to contribute your ideas and influence at Board meetings and stakeholder events.
You do not need to have previous Trustee experience to apply.
We welcome applications from individuals who are passionate about our mission and can bring fresh perspectives,
professional expertise and a commitment to making a difference. We provide all Trustees with a thorough induction and ongoing support for their development and engagement. In return, you’ll experience the satisfaction of seeing impactful initiatives come to life.
Whether your experience comes from the charity sector or elsewhere, you will be able to contribute constructively to Board discussions, provide appropriate support and challenge to the Executive and fellow Trustees, and help guide the long-term success and sustainability of the organisation.
We are particularly interested in people who can bring expertise in areas such as fundraising, marketing and communications, safeguarding, volunteering, health and safety, education or community engagement.
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Governors for Schools?
Governors for Schools operates across England and Wales to improve educational standards and ensure all children and young people have the chance to realise their full potential.
We believe the key to improving school performance is effective governance. By finding, nurturing and supporting a committed network of governors, we drive positive systematic change that benefits each and every student, regardless of their background.
Governors for Schools recruits and matches volunteers with school governing boards and provides ongoing support.
What’s involved?
There are governor vacancies across England and Wales. Some schools are also looking for remote governors who don't need to live near the school they support.
Governors volunteer at board level to set the strategic vision for their school. This involves constructively challenging current processes, using your unique skills to support senior leaders, and overseeing school finances. You’ll be involved in areas such as monitoring, budget management, and data analysis. As well as putting your expertise to good use, you’ll have the opportunity to develop your professional skills. Ultimately, you’ll work towards facilitating the delivery of a broad and exciting curriculum and oversee wellbeing and inclusion initiatives. Governance represents a fantastic opportunity to develop yourself while making a real impact on the education of children and young people.
Governors work collaboratively with the headteacher and other members of the board, including parents and school staff. In most schools, full board meetings are held termly, as are committee meetings. Many governors will sit on a committee linked to their expertise or interests, such as teaching and learning or finance and resources. In addition to attending meetings, governors will need to read the papers in advance, complete training courses, and occasionally visit their school.
Governors usually support schools for a period of four years and with an estimated time commitment of 7 hours per month. During these hours, you will attend meetings, read papers, attend training sessions, and make occasional visits to school.
Who can be a governor?
The most important part of being a governor is the ability to ask questions, provide support and have the best interests of the school at heart. You don't have to be a parent or have experience in education to become a governor. Schools seek a wide range of skills to support the board, including finance, HR, and data analysis.
Boards also need governors with a diversity of backgrounds and lived experiences to ensure a range of perspectives are considered during board meetings.
Schools welcome professional experience, as well as community insight and experience of working collaboratively.
You need to be aged 18 or above and there are certain criminal convictions that would exclude you from the role. A Disclosure and Barring Service check will be carried out by the school.
What’s the process?
You can find out more about the school governor role by attending one of our recruitment webinars.
You can complete your online profile on the website, including your motivation to take on the role, your skills and your school preferences. Your regional Partnership Manager will then look at vacancies that match your requirements. Once a school is identified, you will have the opportunity to discuss the role with them in more detail, visit the school, and observe a meeting. If appointed, a DBS check will take place and, in some cases, the school will seek references.
Ongoing support
Governors for Schools isn’t just a matching service. We want to help you thrive in your role through bespoke and ongoing support. We provide eLearning and monthly webinars covering a variety of topics to increase your knowledge of the education sector and governance. You’ll also have access to The Key for School Governors, an information hub designed to show new governors the ropes and offer a useful point of reference for existing governors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Governors for Schools?
Governors for Schools operates across England and Wales to improve educational standards and ensure all children and young people have the chance to realise their full potential.
We believe the key to improving school performance is effective governance. By finding, nurturing and supporting a committed network of governors, we drive positive systematic change that benefits each and every student, regardless of their background.
Governors for Schools recruits and matches volunteers with school governing boards and provides ongoing support.
What’s involved?
There are governor vacancies across England and Wales. Some schools are also looking for remote governors who don't need to live near the school they support.
Governors volunteer at board level to set the strategic vision for their school. This involves constructively challenging current processes, using your unique skills to support senior leaders, and overseeing school finances. You’ll be involved in areas such as monitoring, budget management, and data analysis. As well as putting your expertise to good use, you’ll have the opportunity to develop your professional skills. Ultimately, you’ll work towards facilitating the delivery of a broad and exciting curriculum and oversee wellbeing and inclusion initiatives. Governance represents a fantastic opportunity to develop yourself while making a real impact on the education of children and young people.
Governors work collaboratively with the headteacher and other members of the board, including parents and school staff. In most schools, full board meetings are held termly, as are committee meetings. Many governors will sit on a committee linked to their expertise or interests, such as teaching and learning or finance and resources. In addition to attending meetings, governors will need to read the papers in advance, complete training courses, and occasionally visit their school.
Governors usually support schools for a period of four years and with an estimated time commitment of 7 hours per month. During these hours, you will attend meetings, read papers, attend training sessions, and make occasional visits to school.
Who can be a governor?
The most important part of being a governor is the ability to ask questions, provide support and have the best interests of the school at heart. You don't have to be a parent or have experience in education to become a governor. Schools seek a wide range of skills to support the board, including finance, HR, and data analysis.
Boards also need governors with a diversity of backgrounds and lived experiences to ensure a range of perspectives are considered during board meetings.
Schools welcome professional experience, as well as community insight and experience of working collaboratively.
You need to be aged 18 or above and there are certain criminal convictions that would exclude you from the role. A Disclosure and Barring Service check will be carried out by the school.
What’s the process?
You can find out more about the school governor role by attending one of our recruitment webinars.
You can complete your online profile on the website, including your motivation to take on the role, your skills and your school preferences. Your regional Partnership Manager will then look at vacancies that match your requirements. Once a school is identified, you will have the opportunity to discuss the role with them in more detail, visit the school, and observe a meeting. If appointed, a DBS check will take place and, in some cases, the school will seek references.
Ongoing support
Governors for Schools isn’t just a matching service. We want to help you thrive in your role through bespoke and ongoing support. We provide eLearning and monthly webinars covering a variety of topics to increase your knowledge of the education sector and governance. You’ll also have access to The Key for School Governors, an information hub designed to show new governors the ropes and offer a useful point of reference for existing governors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to join an organisation committed to addressing low literacy and numeracy?
Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.
We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.
Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.
Volunteer recruitment dates
The closing date for applications to attend our next round of training is 6 September 2026. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 7 and 18 September 2026. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.
Training:
You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.
Please check that you can attend all of the training the dates prior to applying:
8 October 2026, 10am – 1pm (via Zoom)
15 October 2026, 10am – 1pm (via Zoom)
22 October 2026, 10am – 1pm (via Zoom)
12 November 2026, 10am-4pm (in person session, London)
You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.
Why we want you
Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.
What you will be doing
The skills you need
What's in it for you
The client requests no contact from agencies or media sales.
Trustee
We're looking for a Trustee to be part of a school trust helping to shape strategy, strengthen governance and support positive outcomes for children and young people.
Position: Trustee
Salary: This is a voluntary role however expenses can be paid in line with the allowances policy
Location: Derby - Meetings are in person, but with an online option. Being local to Derby, or at least having an understanding of the community is important.
Closing date: 29th June
Time commitment: Around 8 meetings a year, mostly in the evening. Plus visit schools during the school day about twice a year.
About the role:
As a Trustee, you will be responsible for governing a charitable company and directing how it is managed and run. Trustees must also ensure that the trust complies with all legal and statutory requirements. Trustees should seek the advice of the board’s governance professional and other professional advice as appropriate.
The trust board works closely with the CEO and other executives. The CEO and colleagues are responsible for the day-to-day operational management of the trust and its schools, whereas the role of the board is strategic.
Key responsibilities will include:
· Determining the trust's mission, values, and long-term ambitious vision.
· Deciding the principles that guide trust policies and approving key policies.
· Appointing and appraising the senior executive leader and making pay recommendations.
· working with senior leaders to develop a strategy for achieving the vision.
· Ensuring that stakeholders are involved, consulted, and informed as appropriate.
· Ensuring that all schools in the trust deliver a broad and balanced curriculum such that pupils are well prepared for the next stage of their education and adult life.
· Taking ownership of the trust’s financial sustainability and ensuring effective resource management across the trust.
About you
We are looking for individuals who are passionate about making a difference and can contribute strategic thinking, professional expertise and sound judgement.
You may bring experience from areas such as:
You will also have:
Previous trustee, governor or non-executive experience is welcome but not essential.
Contributions to the trust board
Trustees should ensure that they are making a positive and meaningful contribution to the board by:
· Attending meetings (typically around 10 meetings each year), reading papers and preparing questions for the senior executive leader in advance.
· Establishing and maintaining professional relationships with senior executive leaders and colleagues on the board of trustees.
· Getting to know schools within the trust, including visiting occasionally during school hours.
· Undertaking induction training and developing knowledge and skills on an ongoing basis.
About the organisation
The organisation is committed to delivering high-quality education and ensuring every learner has the opportunity to succeed. Through strong leadership, effective governance and a clear strategic vision, it aims to create positive outcomes for pupils, staff and communities.
Trustees play a vital role in supporting this mission and helping the organisation achieve its long-term ambitions.
Areas of expertise you may have experience with could include: Finance, education, legal, estates management, compliance, charity work, health.
We’re WWT, the charity for wetlands and wildlife. We’re on a mission to restore wetlands because they are a wondrous solution to our world's problems. Together we will unlock their power – and help nature burst back to life. Because when wetlands flourish, all life will flourish.
We believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close. Our enthusiasm for what we do motivates others to support our cause and ultimately helps save wetlands and their wildlife. You will be contributing to this aspect of our work by assisting the Education department with the delivery of outdoor workshops for schools and other educational groups.
No previous knowledge is required as training and equipment will be provided. However, this role will suit you if you have:
Please apply for this role via the WWT website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary of role
We are looking for teachers with a recognised ESOL qualification to support clients on a 1:1 basis with speaking, reading and writing English for an hour or so each week.
How does this role make a difference?
This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English outside of the classroom or interact with a British-born person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as, the employment team and digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.
Who will you be helping?
Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need one-to-one support with their English, mostly around listening and speaking, fluency and confidence building. We can also offer additional sessions to clients who are accessing external ESOL classes who feel they need additional 1:1 support.
What will you be doing?
We would like you to meet a client for 1 – 2 hours each week, this can be at the Centre or in a public place such as a café or library or where possible on-line. You will provide them with individual support with their English.
Your responsibilities:
What are we looking for?
We cover travel expenses.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
To apply for this opportunity please follow the link below:
A Peer Mentor is a volunteer who has experienced similar challenges and experiences as the person they are supporting. Being a peer mentor is seen as a positive and secure way to progress towards education, work, or employment.
Volunteers who take on peer support roles can feel empowered, have a greater confidence and a more positive sense of identity.
Could you provide an authentic voice that our clients can relate to?
· Do you have 1-2 hours a week to support a client
· Can you inspire others, give them hope through self-disclosure and by being an example of recovery?
· Build relationships based on trust, acceptance, understanding and an empathy from a shared lived experience?
· Can we rely on you to tap into your own experiences to help us identify barriers and gaps in our services and how we can be improving and identify good practice?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key Responsibilities:
· Inspiring service users by using your own life experiences and by being a positive role model
· Providing a safe sounding space, listen in a non-judgemental way
· Helping to improve wellbeing, confidence, and independence by exploring activities that promote this
· Assist service users to engage with formalised support
· Attend appropriate training and development opportunities as required
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a difference to a young person's life? Team Up is seeking dynamic volunteers to help transform the lives of disadvantaged pupils by improving their grades and building confidence in their learning.
We are recruiting inspirational role models who will tutor English or Maths once a week on one of our 10-12 week online programmes, starting in September 2026.
You will be matched to a small group of care-experienced pupils who need extra support to reach their full academic potential. Equipped with full training and detailed lesson plans, you will provide them with the academic support, encouragment and inspiration they need to get back on track. Our tuition programmes aim to build not just academic strength, but confidence and positivity towards learning as well.
All our volunteer tutors receive full training and support from a programme manager throughout the programme. .
Practical Considerations:
We are looking for:
Our volunteers love building a rapport with each pupil, seeing pupil growth, and personal confidence increase across the 12- week programme. By the end of the programme, you will see how the support you give has enabled a young person to not only improve their grades, but also build long term resilience.
Alongside this meaningful experience, you will also be able to attend our online employability seminars, as well as receiving a personalised reference upon completion of the programme.
Volunteers close the widening attainment gap in education by helping disadvantaged pupils double their expected progress and improve future prospects.
The client requests no contact from agencies or media sales.
A Peer Mentor is a volunteer who has experienced similar challenges and experiences as the person they are supporting. Being a peer mentor is seen as a positive and secure way to progress towards education, work, or employment.
Volunteers who take on peer support roles can feel empowered, have a greater confidence and a more positive sense of identity.
Could you provide an authentic voice that our clients can relate to?
· Do you have 1-2 hours a week to support a client at our Supported Accomodation - Oasis House
· Can you inspire others, give them hope through self-disclosure and by being an example of recovery?
· Build relationships based on trust, acceptance, understanding and an empathy from a shared lived experience?
· Can we rely on you to tap into your own experiences to help us identify barriers and gaps in our services and how we can be improving and identify good practice?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key Responsibilities:
· Inspiring service users by using your own life experiences and by being a positive role model
· Providing a safe sounding space, listen in a non-judgemental way
· Helping to improve wellbeing, confidence, and independence by exploring activities that promote this
· Assist service users to engage with formalised support
· Attend appropriate training and development opportunities as required
Board Member
We are seeking committed and experienced individuals to join a trust as a Member, helping to ensure strong governance, accountability and strategic oversight.
Position: Member
Salary: This is a voluntary role however expenses can be paid in line with the allowances policy
Location: Being local to Derby, or at least having an understanding of the community is important.
Time commitment: Around 2-3 meetings a year in the evening
Closing date: 29th June
About the role:
Local Governors sit within the Trust’s overall governance structure. The Department for Education sets out that in an academy trust, the purpose of governance is to provide:
- strategic leadership
- accountability and assurance
- strategic engagement
The board has collective accountability and strategic responsibility for the trust. It has a focus on ensuring the trust delivers an excellent education to pupils while maintaining effective financial management and must ensure compliance with:
- the trust’s charitable objects
- regulatory, contractual and statutory requirements
- their funding agreement
Members ensure that the Board of Trustees and governance generally functions well.
Key responsibilities will include:
Directing Trustees: In rare events, Members can, by special resolution, direct Trustees to take a specific action where Trustees are unable, or unwilling to act in the best interests of the Trust.
Appointing and removing Members and Trustees: Subject to the Articles of Association and Terms of References, all Members and most Trustees are appointed by existing Members.
Amending the Articles of Association: Members can amend the Articles of Association (in some cases, subject to Charity Commission approval), change the name of the Trust and wind it up. Local governance arrangements.
Appointing auditors: Members appoint auditors to carry out the annual external audit function. Internal auditors are appointed by trustees.
About you
We are looking for individuals who can bring independent judgement, integrity and a commitment to good governance.
You will ideally have:
Previous experience as a trustee, governor, board member or senior leader would be beneficial but is not essential.
About the organisation
The organisation is a trust that was formed to provide opportunities for collaboration, support, and challenge for the schools of Derby while allowing each school to retain its identity and accountability to its local community.
Areas of expertise you may have experience with could include: Finance, education, legal, estates management, compliance, charity work, health.
We’re looking for a dynamic and visionary Chair to lead our charity into its next chapter—someone who is both entrepreneurial and ambitious, with the big-picture thinking to guide long-term strategy and the hands-on commitment to support our dayto-day impact. The Chair will provide strategic leadership to the Board, ensuring it operates effectively, upholds the charity’s values, and supports the executive team in delivering our mission. As an ambassador for the
organisation, the Chair will play a key role in shaping our public voice and forging relationships with stakeholders and the wider community. You’ll be an influential champion for our mission, bringing experience or passion from the charity, arts or
education sector, and an understanding of how to build an inclusive, supportive, and highperforming board.
This is a rewarding opportunity to make a lasting impact on a muchloved venue and creative organisation, ensuring it continues to thrive, inspire, and serve for years to come.
- Work closely with the Executive team to oversee and shape the delivery of the music centre’s new vision.
- Provide strategic leadership to the Board and ensure effective governance
- Ensure the Board is focused on highlevel strategy, performance, and oversight of senior management
- Promote a collaborative, inclusive, and effective Board culture
- Chair Board meetings enabling constructive discussion, inclusive participation, and effective decisionmaking
- Act as a key representative and ambassador for the charity, serving as a figurehead for the organisation and its Board of Trustees
- Ensure trustees receive accurate, timely, and relevant information to support informed governance and oversight
Plan annual cycle of Board meetings and Members’ meetings
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An international child protection NGO headquartered in Cambodia is seeking a volunteer accountant to review and strengthen accounting systems, software and financial management processes.
The organisation works across Southeast Asia, supporting vulnerable children, young people and communities through programmes focused on child protection, education, livelihoods and social inclusion.
The volunteer will work alongside the finance team to assess current systems and support practical improvements across financial management and reporting.
Key areas of support may include accounting systems, software options, financial reporting consistency, internal controls and practical systems improvements across country programmes.
This would suit a volunteer with strong systems and financial management experience, ideally with experience of complex organisations or multi programme environments.
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Accounting for International Development, AfID, matches experienced accountants with charities, NGOs and social enterprises around the world. Our volunteers provide practical finance support, helping partners strengthen systems, reporting, controls and confidence.