Fundraising and communications manager volunteer roles

Purpose of the Role

Trustees share the ultimate responsibility for governing a charity and ensuring it is effectively managed. As a Trustee of The Sussex Reptile Rescue Centre, you will help ensure the organisation is well-run, financially secure, and delivering its mission to rescue, rehabilitate, and care for reptiles in need.

Key Responsibilities

• Ensure the charity fulfils its purposes and delivers public benefit

• Comply with the governing document, charity law, and all relevant regulations

• Act at all times in the best interests of the charity

• Manage resources responsibly, ensuring financial sustainability

• Safeguard the charity’s reputation, values, and integrity

• Contribute to developing the charity’s strategy and long-term plans

• Monitor performance against agreed objectives and targets

• Prepare for and attend trustee meetings, contributing constructively

• Represent the charity positively within the community and at public events

Skills & Experience

We welcome applications from individuals with a wide range of backgrounds. The following skills are particularly valuable to our Board:

• Finance, accounting, or business management

• Fundraising, income generation, or marketing

• Animal welfare knowledge — particularly relating to reptiles

• HR, governance, or legal expertise

• Networking, partnership building, or community engagement

• Strategic planning and organisational development

Personal Qualities

• Commitment to the charity’s mission and values

• Willingness to dedicate time, energy, and enthusiasm to the role

• Ability to think strategically and make balanced, evidence-based decisions

• Strong communication, collaboration, and interpersonal skills

• Integrity, reliability, and sound judgement

What You’ll Gain

• The opportunity to make a meaningful difference to animal welfare in Sussex

• A rewarding chance to apply your skills and experience to a vital cause

• Insight and experience in charity governance and strategic leadership

• Being part of a supportive, passionate, and dedicated team

Role Overview

We are seeking dedicated and compassionate volunteers to join our new monthly drop in group in that take place in Redbridge Sports & Leisure, Forest Road, Barkingside, Ilford Essex, IG63HD, every 3rd Thursday of the month 10.30-12.30 starting on 20th November.

This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience. Is perfect for SLT students, retired health professionals and individuals looking at becoming speech and language therapists.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.

Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.

Responsibilities

• Provide companionship and support to individuals, particularly those living with asphasia.
• Assist in organising activities that promote social interaction and engagement.
• Communicate effectively with participants, ensuring their needs are understood and met.
• Help maintain a safe and welcoming environment for all participants.
• Collaborate with other volunteers to enhance the group.

Qualifications

• An understanding or knowledge in aphasia is desirable but not essential (training will be given)
• Strong communication skills, with the ability to engage effectively with diverse groups.
• Proficiency in IT, including familiarity with common software applications.
• A compassionate and patient attitude towards individuals in need of support.

This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.

Role  Overview
We are seeking dedicated and compassionate Volunteers to join our new drop in group in Herford that take place on 2nd Thursday of month, 10:30-12:30. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.

This role is perfect for retired healthcare or student healthcare professionals or trainee speech and language students.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.

Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.

Responsibilities

• Provide companionship and support to individuals, particularly those living with asphasia.
• Assist in organising activities that promote social interaction and engagement.
• Communicate effectively with participants, ensuring their needs are understood and met.
• Help maintain a safe and welcoming environment for all participants.
• Collaborate with other volunteers to enhance the group.

Qualifications

• An understanding or knowledge in aphasia is desirable.
• Strong communication skills, with the ability to engage effectively with diverse groups.
• Proficiency in IT, including familiarity with common software applications.
• A compassionate and patient attitude towards individuals in need of support.

This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.

Job Title: Bid Writer Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Bid Writer to support Quilombo UK in securing vital funding and resources to further our mission. This remote volunteer role is ideal for someone who is passionate about community impact, writing, and making a meaningful difference in the Third Sector. You'll work with a supportive team, gain hands-on experience in funding applications, and help shape the sustainability of impactful community programmes.

Position Overview:
The Bid Writer Assistant plays a key role in researching, drafting, and editing compelling proposals and funding applications for various projects run by Quilombo UK. The role involves close collaboration with department leads, collecting relevant data, and ensuring submissions align with organisational goals and funder expectations. It offers the flexibility to work independently, with the support of experienced professionals and tailored training where required.

Key Responsibilities:

Proposal & Bid Development:

• Research, draft, and edit funding proposals tailored to specific grants, donors, and partners.

• Review and refine existing proposals to ensure clarity, compliance, and impact.

• Collaborate with internal teams to gather relevant content, project insights, and financial information for bids.

• Develop supporting documents and presentations to accompany applications.

Strategic Input & Collaboration:

• Contribute to the bid strategy, suggesting creative and relevant ideas aligned with organisational goals.

• Maintain and manage a structured “bid plan” with timelines, approval processes, and submission deadlines.

• Liaise with HR, Finance, Marketing, and Project teams to align bid content with current projects and strategic direction.

Reporting & Organisation:

• Ensure accurate tracking and reporting of bid statuses.

• Organise bid-related documentation, supporting strong internal knowledge management.

Required Qualifications:

Education:

• Bachelor’s degree or equivalent experience in English, Communications, Business, or related fields.

Experience:

• Prior experience writing funding proposals or grant applications.

• Familiarity with fundraising, community initiatives, or nonprofit funding is desirable.

Skills:

• Strong written communication and persuasive writing skills.

• High attention to detail, organisation, and ability to meet tight deadlines.

• Proficiency in Microsoft Word; Excel knowledge is a plus.

• Confidence in researching, planning, and collaborating across teams.

• Ability to work independently and maintain professionalism and confidentiality.

Benefits:

• Gain real-world experience in nonprofit fundraising and proposal writing.

• Work with a collaborative and values-driven team.

• Receive feedback and development opportunities in bid strategy and funding.

• Build a strong portfolio of written proposals and funding successes.

• Flexible working hours with full remote access.

• Reimbursement of travel expenses if attending occasional in-person meetings.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Job Description

We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.

You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.

The role focuses on marketing automation, workflow design, and improving supporter experience.

Key Responsibilities

• Design and maintain automated workflows connecting email, forms, CRM, and campaigns
• Build supporter journeys for volunteering, fundraising, membership, and engagement
• Develop logic-based workflows (triggers, segmentation, conditional pathways)
• Integrate digital platforms and ensure smooth, GDPR-compliant operations
• Monitor performance, optimise systems, and document processes clearly
• Work with campaign teams and copywriters to align messaging and automation
• Identify inefficiencies, propose improvements, and flag potential risks

What We’re Looking For

• Experience or interest in CRM, marketing automation, or workflow design
• Understanding of digital funnels, supporter journeys, and performance metrics
• Ability to design structured, logic-based workflows and troubleshoot systems
• Comfort working within safeguarding, GDPR, and ethical frameworks
• Experience in nonprofit or social impact campaigns is helpful but not required
• Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus

What You’ll Gain

• Experience building ethical digital systems for a social impact organisation
• Hands-on exposure to marketing automation and workflow design
• Opportunity to help shape scalable digital processes from the ground up
• Priority consideration for future paid roles when funding becomes available

About Us

Cherry Trees is a charity. located in East Clandon (near Guildford, Surrey), providing home-from-home short breaks for children aged 0–19 with a range of complex disabilities, including learning, physical, and sensory impairments.

We are rated ‘outstanding’ by Ofsted and care for more than 100 children and young people in a safe, stimulating, and fun environment. At Cherry Trees, we see the child first and the disability second, valuing every child for who they are. We are a dedicated community, enabling children to spend time with friends and enjoy new experiences while their families have a much-needed break from care.

It’s an exciting time to join Cherry Trees. We have recently recruited a new Head of Fundraising and Communications who will be building the team as we invest in a programme of service growth in conjunction with a new 5-year strategy which will be publicised in 2026.

What difference will you make?

Cherry Trees offers a lifeline to vulnerable children and their families. As a Trustee, you will play a key role in helping us to grow and develop and to enable us to continue to provide support and a critical lifeline to even more vulnerable children and their families in great need. Alongside a team of 8 trustees you will play a key role in ensuring we have the maximum impact we can for our community.

Role Description

The treasurer is an officer of the trustee board and not a paid worker. The role of the treasurer is to ensure that all the finances and the supporting financial control systems are kept in order.

Key objectives of the role:

• To provide strategic advice to the Trustees on financial matters as regards the operation and development of Cherry Trees within the direction set by the Chairman of the Trustees.
• To oversee the financial affairs of the Charity and ensure that they are legal, constitutional and within accepted accounting practice.
• To ensure that proper records are kept and that effective financial procedures are in place.
• To monitor and report on the financial health of the Charity.
• To oversee the production of necessary financial reports, returns, accounts and audits.
• The role requires active participation in board meetings and collaboration with fellow trustees and the executive team to support Cherry Trees’ mission.
• The will be a minimum of 8 board and committee meetings to attend

Principal Tasks

The responsibilities of the treasurer are essential for maintaining the financial stability and integrity of the charity, ensuring that it can continue to fulfil its mission and objectives. Specifically, these include:

Financial oversight

• Ensure that all financial records are accurate, up to date and compliant with legal and accounting standards.
• Ensure that effective financial procedures and controls are in place.
• Appraise the financial viability of plans, proposals and feasibility studies.
• Chair the Management and Finance Committee (M&F) quarterly, monitor performance against budgets and ensure that Capital Expenditure is properly controlled in line with the latest Capex Policy approved by the Trustees.
• Attend half-yearly meetings of the Investment Committee at which the Charity’s investment brokers report on their management of the Cherry Trees investments and measure performance against their benchmark.
• Liaise with the investment brokers as necessary to ensure that adequate liquidity (cash flow) is available and that Cherry Trees is able to meet its liabilities.
• Assist the trustees and management in ensuring that the financial reserves of Cherry Trees are maintained at an appropriate level.

Budget Management

• Oversee the production of the annual budget and propose its adoption by the board.

Financial reporting

• Work closely as necessary with the CEO and COO to appoint appropriate external auditors and to ensure that any audit recommendations are implemented in a timely manner.
• Oversee the production of necessary financial reports and accounts and present them, along with any audit recommendations, to the board.

Strategic advisory

• Provide strategic advice to the board on financial matters and help shape the charity's financial strategy.
• Work closely with the CEO and COO to ensure that a long-term financial strategy is in place, which can guide the organisation in achieving its objectives.

Board liaison

• Regularly report the financial position and ongoing financial viability of the charity at board meetings.
• Make fellow trustees aware of their financial obligations and take a lead in interpreting financial data.
• Assist the trustees in ensuring that appropriate steps are taken to manage financial risks that could impact significantly upon Cherry Trees.

Personal skills and qualities

• Knowledge of bookkeeping and financial management.
• Good financial analysis skills with the ability to think about the future as well as the present.
• Strong working knowledge of Excel.
• Be methodical, organised and consistent.
• Ability to communicate clearly.
• Have a strong commitment to the organisation.
• Some experience or knowledge of charity finance, fundraising and pension schemes would be an advantage.

Qualifications

• Strong skills and experience in Financial Statements and Accounting
• Proficiency in Financial Planning, Budgeting, and Finance
• An understanding of charitable organisations and nonprofit financial management is a plus
• Good communication and teamwork abilities
• A commitment to the vision and values of the Cherry Trees Charity
• Professional qualifications in accounting or finance are desirable

Safer Recruitment

Due to the vulnerability of our children and young adults, applicants will be required to complete a short application form and will require an Enhanced DBS check, which the charity will facilitate.

Make a difference where it matters most. Help save young women’s lives.

Georgia’s Voice is a suicide prevention charity providing vital mental health support to young women aged 18–25 across Cornwall. Founded in 2020 following the tragic death of 19-year-old Georgia, the charity exists to ensure that no young woman feels unheard, unsupported or alone at her most vulnerable moment.

Georgia’s Voice offers safe, compassionate and non-judgemental support through weekly groups, a welcoming drop-in hub, counselling, workshops and community-based activity. Our work is grounded in lived experience, empathy and trust, and for many young women our services are a lifeline

As the charity enters an exciting new phase, with an ambitious five-year strategy focused on strengthening impact, sustainability and reach, we are seeking to appoint a new Chair and several Trustees to help shape our future and strengthen our governance at this critical time

The Opportunity

This is a powerful opportunity to join a values-led organisation making a real and measurable difference to young women’s lives in Cornwall. We are refreshing and growing our Board to ensure it has the breadth of skills, experience and perspective needed to support the charity’s next stage of development.

We are particularly keen to hear from candidates who share our commitment to equality, safeguarding and lived-experience-informed practice, and who are motivated by the opportunity to contribute their skills to a cause that truly saves lives.

Chair of Trustees

Purpose of the role
The Chair will provide leadership to the Board, ensuring effective governance, strong decision-making and a constructive, supportive relationship with the Founder and senior team.

We are seeking someone who brings:

• Board-level experience, ideally within a charity or purpose-driven organisation
• Strong leadership, facilitation and interpersonal skills
• Confidence handling risk, complexity and sensitive issues
• A values-driven approach aligned with Georgia’s Voice’s mission

The Chair role is suited to someone able to take an active, hands-on governance role.

Trustees

We are particularly interested in Trustees with experience in one or more of the following areas:

• Finance or accounting
• Fundraising and income generation
• Marketing, communications or PR
• Legal, regulatory or government
• Digital and technology

We also warmly welcome applicants with lived experience relevant to our work, who can help ensure the voices of young women remain central to our governance.

Commitment and Practicalities

• Trustees are appointed for a three-year term, renewable up to three terms
• Time commitment is approximately one day per month (Chair slightly more)
• The Board meets four times per year, in person or online
• An annual in-person Strategy Day is also held
• Reasonable expenses are reimbursed

Over a million children in the UK have no contact whatsoever with one of their parents after separation. This can lead to far-reaching physical and emotional problems, with issues including antisocial behaviour, distress and unhappiness.

If you are passionate about child welfare and would like to make an impact, could this role be for you?

We are seeking a committed and strategic Chair of Trustees to lead our excellent Board of Trustees and ensure our Child Contact Centre remains safe, sustainable and child-centred.

Our centre provides a safe, friendly and neutral space where children from separated families can spend time with the non-resident parent and, in some cases, grandparents.

About the Role

The Chair will:

• Lead and develop an effective Board of Trustees
• Ensure safeguarding and child welfare remain paramount
• Provide strategic oversight
• Support and work with the Centre Co-ordinator without micromanaging

We are looking for someone with:

• Strong leadership skills
• Emotional intelligence
• Sound judgement and integrity
• Excellent communication and relationship-building skills
• The ability to handle complaints or reputational issues
• A calm disposition during a possible crisis
• The ability to act as an ambassador for the centre within the local community

Ideally, we feel this role would suit a retired person, possibly with a background in working with children in some capacity or with knowledge of child welfare. This is a rewarding opportunity to make a meaningful difference to children and families in our community.

Time Commitment

Board meetings are held quarterly, plus an AGM usually held in July.

There is also an expectation to attend fundraising events and make occasional visits to the centre.

For further information or to apply Please contact our Chair, Judith Russell

Why we want you

As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
• Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
• Attending events as a key SSAFA representative.
• Providing timely reports and information to SSAFA’s central office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
• Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.

The skills you need

• Motivating leadership with an ability lead a team of volunteers.
• Friendly and approachable
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
• Support and friendship from your local SSAFA branch and the wider SSAFA community.
• Use your skills, knowledge, and life experience to benefit others.
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment

We are a local charity rooted since 2007 in the Hackney community, helping and supporting migrants with their immigration status and access to services. Our long-standing and committed local volunteers work together with a small number of paid staff to deliver our work. We are looking for a Chair to come and help us to help others. We have a new Vice-Chair, an experienced Treasurer and a CEO in post for 18 months so you'll be joining a strong leadership team. We are particularly interested in applicants with lived or learned experience of migration to the UK; and/or previous experience chairing a board of trustees; and/or senior management experience. 

OPERATIONAL SUPPORT VOLUNTEER

First Aid Services Operations deploy hundreds of volunteers and employees every week on community and
commercial events, to make sure first aid is available in our local communities, as and when it is needed.
Operational Support is a flexible role which will work with, and proactively provide support to, various teams
to ensure volunteers always have a positive experience. This could range from carrying out practical tasks
which positively impact our people’s welfare on events, to be a friendly face welcoming new volunteers to
selection events, or existing volunteers to their Clinical Competency Assessments, or even helping Units to
increase their presence in the community.

Expected time commitment: Task specific
Line managed by: Unit Manager or Fellowship Branch Coordinator
Work with and support: Event Manager or District New Volunteer Lead or District Training Lead or
Unit Manager or Fellowship

WHAT YOU WOULD BE INVOLVED IN (DUTIES & RESPONSIBILITIES)

• On first aid events, work with Event Managers, Treatment Centre Managers, Event Communications teams and Logistics teams, to support the welfare of adult volunteers and employees by taking proactive action. This can include making sure people are taking sufficient breaks, drinking plenty of water, eating appropriately and supporting one another. Other tasks could include helping make and serve refreshments, regularly checking to see if everyone is ok and signposting to support available through MyWellbeing, where necessary.
• Support Training and Recruitment teams on selection events, welcome events, training events and Clinical Competency Assessments, to ensure they run smoothly and are a positive experience. Thiscan include welcoming and signing in attendees, collating and processing relevant paperwork, inputting outcomes on computer programmes, providing refreshments and invigilating written assessments.
• Assist Unit Managers to increase their Unit’s presence in the local community by promoting recruitment opportunities, supporting the fundraising lead and building relationships with local organisations to raise awareness of first aid.
• Perform any other administrative and support duties commensurate with these responsibilities to keep the organisation running smoothly.

WHO WE ARE LOOKING FOR (PERSON SPECIFICATION)

•  Approachable, friendly and able to communicate effectively with a variety of people Required
• Proactive approach to providing practical support to various teams Required
• Passionate about ensuring volunteers always have a positive experience Required
• Basic computer literacy Required
• Willingness to be adaptable, flexible and to travel as needed Desirable
• Basic awareness of first aid if attending events Desirable

WHAT YOU WILL GET FROM THIS ROLE

•  Pride from playing a key part in enabling us to care for the community.
• Personal satisfaction from seeing the positive impact your efforts make.
• Opportunities to meet and build relationships with new people/
• Ongoing support and guidance.

To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.

The closing date for this advert is 08/05/2026

Interview date, time and location to be advised

To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.

Training date, time and location to be advised

What will you be doing?

People in Harmony (PIH) is a membership organisation dedicated to supporting mixed-race individuals, and interracial families, and couples. Established in 1972, PIH aims to promote positive experiences by challenging racism, prejudice, and ignorance. We provide information, support, and advocacy to our members and the wider community through education, celebration, and research.

We are seeking a new Chair at a pivotal moment in the Charity’s history. Following a strategic review, we are at the start of a five-year plan focused on building capacity, strengthening governance, and establishing a strong operational structure. Concurrently, in the next 10 years we aspire to expand training, consultancy, and policy influence, positioning PIH as a leading national organisation for mixed-race advocacy. As Chair, you will be central in delivering the organisation's strategy.

What are we looking for?

• Proven experience at board level in a senior strategic leadership role, within the charity sector or a similar environment.
• Strong governance, strategic planning, and organisational skills.
• An inclusive leadership style; able to inspire and support everyone to participate on an equal footing.
• Financial management expertise and a broad understanding of charity finance issues
• Excellent communication and interpersonal skills, with the ability to inspire and motivate others.
• Able to listen and engage effectively; comfortable with challenge and debate and can encourage that in others while promoting a collaborative board environment.
• Passionate about the mission of PIH and commitment to promoting diversity and inclusion.
• Lived experience and understanding of the challenges faced by mixed-race individuals and communities is preferable.

What difference will you make?

Key Responsibilities

• Lead the Board of Trustees in setting the strategic direction and ensuring effective governance.
• Ensure the Board operates within its charitable objectives and complies with all legal and regulatory requirements.
• Plan and facilitate cyclical committee meetings, ensuring they are well-organised, inclusive, and productive.
• Approve operational strategies and policies and monitor and evaluate their implementation.
• Act as an ambassador for PIH, representing the charity at events and in the media.
• Establish and maintain positive relationships with members, partners, and stakeholders to further the charity's mission.
• Oversee the organisation’s financial plans and budgets and monitor and evaluate progress.
• Ensure key risks are identified, monitored and mitigated effectively.
• Support fundraising and grant application efforts and help secure resources necessary for the charity's sustainability.

The NIAS Creative Campus Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.

The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.

This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.

The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.

Key Responsibilities (You will gain practical experience in two or more of the listed areas)

1. Venue Administration Support

Support the venue coordinator with the day-to-day administration of the Creative Campus venue.

Responsibilities include:

• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks

2. Event Operations Support

Assist in the preparation and delivery of events hosted at the venue.

• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff

3. Social Media & Digital Promotion

Support the promotion of Creative Campus activities across digital platforms.

• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates

4. Website & Digital Content Management

Assist in maintaining the Creative Campus online presence.

• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns

5. Community Engagement & Partnerships

Support outreach activities to increase venue use and community participation.

• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes

Learning Opportunities

Successful candidates will gain practical experience in:

• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production

Person Specification

The ideal candidate will demonstrate the following:

Essential

• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative

Desirable

• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects

Personal Qualities

The successful candidate will be:

• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments

Benefits

The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses

Time Commitment

• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home

The Wellbeing Officer (Trustee) provides information, guidance and advice to volunteers and service users around topics such as mental health and wellbeing. Additionally, if service users or volunteers have any concerns, the best point of contact is the wellbeing officer.

What do we specifically expect of this role?

● Delivery of a plan to proactively assist officers and volunteers in public-facing roles, with tools and techniques to prevent or reduce any initial harm/trauma from purposeful or accidental harmful interactions - social media, live events, outreach, panel events, etc.

● Providing support for service users by way of triaging and responding to requests that come through to the wellbeing inbox. ● Building and maintaining wellbeing resources for service users and following a data-informed approach as to areas of wellbeing improvement. This includes building relationships with external service providers that can assist in helping members of our community.

How much commitment is required?

We are flexible around your own schedule. However, the following commitments are in place for all member of the Hidayah board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the committee each meeting with updates and to completed actions as and when they appear;

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography);

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives;

● To be part of a communications group to keep up to date with Hidayah developments;

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms; 1

● To check emails and to respond when needed;

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah;

● To contribute toward the Annual Report once a year;

If taking on the role, you're expected to be in post until the next AGM. This role is subject to a 6 months probationary period.

What do we expect from a Wellbeing Officer (Trustee)?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

● A self-starter who can volunteer with minimal supervision.

● Exceptional written and verbal communication skills.

● Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah.

● Reliable and regular volunteer.

● A team-player.

Additional:

● Experience of successfully working collaboratively.

● Preferably some experience of mentoring and/or supervision.

● Prior experience of wellbeing provision.

● Must be 18+ and live in the UK