Health awareness volunteer roles in London, greater london

Volunteer and join our Board of Trustees and help strengthen support, awareness and long-term sustainability for people affected by Chronic Granulomatous Disorder (CGD) and their families. Please note this oppurunity to volunteer as a trustee is open to UK residents only. 

A range of backgrounds

It is great if you have skills or experience which you think would beuseful to support our board, but this is by no means a requirement.We’re looking for people who are enthusiastic about us doing good work for the community and committed to helping us see this mission through.

We provide a full induction and training to everyone who joins as a trustee, and we also encourage interested parties to attend a boardmeeting before joining so you can see how we work.

Commitment from you

Being a trustee is an official duty as they have joint legal control of the charity and are ultimately responsibly for making sure it’s doing what it was set up to do. The CGD Society is also a registered company in England & Wales, so our trustees are also directors for the purposes of company law.We expect the following of all of our trustees, committing around one hour of time per week:

1.To attend our board meetings, which occur via video conference every two months. 2.To keep in touch via email, through an official email address that we will provide for you, at a minimum of once per week.

Our board meetings occur 6 times a year, usually on a weekday evening, and we provide an agenda with reading material two weeks in advance. We ask all participants to read this material and come prepared with comments and questions. Every input is welcomed, debates are encouraged, and all views matter.

We try to host one meeting per year - our Annual General Meetingor AGM - in-person at a central location, to provide an opportunity for our team to meet face-to-face. We cover all travel expenses for trustees to attend these in-person if they are able to.

We also encourage our trustees to engage with one of our subcommittees, which are smaller groups overseeing specific areas of our work, such as our nursing service or financial governance.This is optional, as we recognise that not all of our trustees can spare the time to participate.

To express your interest please send an email to hello@cgdsociety with the subject line 'Trustee rescruitment' explaining why you are interested in becoming a trustee for CGD Society. Including a CV is useful but not required.

Programme Support Volunteer

Mind of the Student
Ad ID: MOTS PSV 2026 01

About Us

Mind of the Student is a youth mental health charity that works with schools, young people, and families to support emotional wellbeing and improve mental health awareness.

Our programmes include EmpowerU, Empowering Young Minds, school mental health workshops, Mind of the Parent, and Ambassador Training. Through these projects, we aim to create safe spaces where young people feel heard, supported, and empowered.

The Role

We are looking for Programme Support Volunteers to support our delivery team during workshops, school sessions, and community programmes.

This is a supportive role where volunteers work alongside a Project Lead or Lead Facilitator to help sessions run smoothly. Volunteers will not be expected to deliver content, but will play an important part in supporting students, helping manage group activities, maintaining appropriate ratios, and contributing to a positive environment during sessions.

This role would suit someone interested in mental health, youth work, education, psychology, counselling, or anyone looking to gain experience working with young people.

Responsibilities

Responsibilities may include:

• Supporting Lead Facilitators during sessions and workshops
• Helping create a safe, welcoming, and engaging environment
• Encouraging student participation and engagement
• Providing general pastoral support to young people where appropriate
• Supporting behaviour management alongside staff
• Assisting with setting up and packing away resources
• Helping monitor student wellbeing during sessions
• Escalating any safeguarding or wellbeing concerns to senior staff
• Supporting the general organisation and smooth running of programmes

What We’re Looking For

We are looking for people who:

• Are passionate about supporting young people
• Have an interest in mental health and wellbeing
• Are approachable, reliable, and professional
• Feel comfortable working in school or youth settings
• Work well as part of a team
• Are willing to learn and take part in training

Previous experience is not essential.

We especially welcome applications from students or individuals looking for placements or practical experience within mental health, education, counselling, psychology, youth work, or related sectors.

Requirements

Applicants must:

• Be based within a 20 mile radius of Havering, Islington, Tower Hamlets, Hackney, Newham, Croydon, or Southend on Sea
• Be willing to undergo an Enhanced DBS check
• Be able to commit to between 0 and 8 hours per week
• Share the values and mission of Mind of the Student

What We Offer

• Full training provided
• Regular supervision and support
• Travel expenses covered
• Flexible volunteering opportunities
• Valuable experience within school and mental health settings
• Opportunities to support meaningful programmes that make a difference to young people

Hours

Flexible hours available:
0 to 8 hours per week

Most sessions take place during school hours, with occasional evening workshops or events.

Safeguarding

Mind of the Student is committed to safeguarding and promoting the welfare of children and young people. All volunteers are expected to share this commitment.

This role is subject to an Enhanced DBS check and safer recruitment procedures.

Chair of Trustees role:

You will be chairing the Board of Trustees, ensuring that we have minimum representation required for decisions to be made, keeping the board aligned in decision-making, ensuring all minutes are recorded and that all decisions by trustees are made with the appropriate context provided.

This is a great opportunity to develop further governance skills and experience, and help steer an important charity in the right direction.

Trustees meetings are usually held every six weeks, plus there is an AGM, away days, and any sub-committee meetings that trustees may be involved in. Most meetings will remain virtual but there will from time to time be a need to attend key meetings and events in Nottingham. The time commitment is approximately 4hours per month, but there may be occasions when more time is required for a short period.

Who are we looking for?

• Previous chairing experience
• Relevant experience in any of the following financial management, HR, charities, fundraising, social prescribing, NHS, health inequalities (including deaf community), local authorities, marketing, business development, governance, strategy or legal
• A willingness to devote the necessary time and effort
• Good, independent judgement
• The ability to challenge and ask questions
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership

NB: We are looking for both a Chair of Trustees and additional Trustees (particularly those with a finance background, but other functions are also welcome). If you are interested in a Trustee role instead of the Chair role, please mention this in your covering letter when applying. 

Both the Chair and Trustee positions are unremunerated, but reasonable expenses will be reimbursed.

About Self Help UK

Self Help UK is a leading peer support organisation with over 40 years of experience in developing and delivering peer-led services. Our mission is to empower individuals and communities by embedding peer support principles into health and wellbeing initiatives. We have created a range of innovative programmes that help people living with cancer and other long-term health conditions to navigate challenges and take control of their health and wellbeing.

We work in partnership with Macmillan Cancer Support on projects that make a real difference. These include national and local initiatives for the Deaf community, volunteer-led support for anyone affected by cancer, and prehabilitation services for those facing complex treatment. In 2026, we will collaborate with our Integrated Care System to improve health literacy and increase cancer screening uptake among underserved communities in Nottingham. Looking ahead, we are exploring a new direction to position Self Help UK as a holistic, person-centred support provider, embedding peer support and volunteer-led activity at the heart of everything we do. Our vision is to challenge health inequalities and enable people to feel confident, informed, and supported in shaping their own health journey.

A selection of causes covered by Self Help UK

• Peer support
• Long-term health conditions
• Cancer diagnoses and prevention
• Voluntary sector support
• Health inequalities (including the deaf community)
• Under-served communities

About Us

The New Normal are a growing charity whose mission is to change the way we discuss our grief, mental health and wellbeing in open and honest spaces. We believe that nobody should ever feel isolated, and there is always someone who will relate to your story. “If there’s one, there’s two.”

We run free virtual and in-person peer support meetings for adults facing life’s difficult moments, particularly bereavement. 

The Opportunity

Are you passionate about using social media for good? This is your chance to use your skills to support people through one of life's most difficult experiences.

You'll help us spread our message that nobody should face grief alone, connect people to our free virtual and in-person peer support meetings, and grow an online community built on openness and compassion. You'll receive regular check-ins and guidance from a dedicated Volunteer Coordinator, free safeguarding training, and a reference letter upon completion, all while building real, meaningful experience in the rewarding charity sector.

This role is ideal for students, recent graduates, or career changers looking to build experience in charity communications or digital media.

What You'll Do

• Create social media posts in line with our brand tone: inclusive, warm, and sensitive to the subject of bereavement
• Schedule and post updates about weekly peer support meetings and events
• Help plan simple campaigns or awareness posts around key dates (Mental Health Awareness Week, Grief Awareness Week, World Suicide Prevention Day, etc.)
• Contribute creative ideas to help our mission reach more people online
• Communicate regularly with your coordinator and flag any challenges early

What We're Looking For

• Someone who can commit to the full 6-month term (potential to extend)
• Reliable, communicative, and respectful of sensitive subject matter
• An interest in mental health, bereavement support, or nonprofit communications
• Confidence using social media (Instagram)
• Comfortable working independently with light supervision and taking initiative

What You'll Gain

• Valuable experience in charity communications and social media management
• Free safeguarding, peer support and Suicide First Aid (lite) training worth £500 (a great addition to your CV)
• A reference letter or LinkedIn recommendation upon successful completion
• Regular mentorship, support, and a welcoming volunteer community
• The chance to make a genuine difference for people navigating challenging circumstances

We are committed to building a diverse and inclusive volunteer community and actively welcome applications from people of all backgrounds, particularly those from global majority and gender marginalised groups.

What does the role involve?

Working in ever changing environment Active Response Volunteers respond to demands across a site. The role is very varied and involves:

• Helping staff prepare documents at essential times, including creating and printing

• Helping staff with basic information entry and calls

• Helping set up and maintain meeting rooms

• Helping collect/deliver items between teams and nearby sites

• Surge support during event days at the Head office

 • Keeping things organised on the go such as keeping the kitchen area clear, supporting sustainability actions like switching off lights

• Supporting staff with lunch and refreshment runs

• Supporting staff with simple wellbeing initiatives that help break the day via active response initiatives

• Attend a site meeting every 3 months with staff regarding site updates and contribute to ideas for active response volunteering solutions.

• Help develop awareness of the new active response service and proactively find tasks too.

• There may also be opportunities to get involved in other areas of the Trust’s work, including our NHS careers

Exclusions:

• Volunteers will not carry out clinical duties (i.e. doing the tasks which the staff have been trained to do.

• Supporting patients directly (this role is based in the Head office where direct patient care is not delivered).

• We won’t ask you to carry heavy loads

What skills and qualities do you need?

West London NHS Trust is committed to equal opportunities and welcomes applications from all sections of the community. We are looking for volunteers who are:

• Can do approach and comfortable supporting a new service starting from scratch

• Have a good level of fitness as the role requires lots of walking

• Understand and comply with confidentiality requirements (training on data protection offered)

• Friendly and approachable

• Reliable and willing to help

• Comfortable supporting different teams and tasks

• Able to follow guidance from staff

• Able to work as part of a team

• Organised and able to complete tasks efficiently

• Volunteers are expected to uphold Trust core values (Togetherness, Responsibility, Excellence, Caring) and NHS policies

What we can offer you: 

• A full induction, training or brief to your role

• On-going support and guidance from a designated member of staff

• The opportunity to develop your personal and professional skills

• The opportunity to get involved in other areas of The Trust’s work, including NHS careers

• Provide you with a uniform

• Reimbursement of reasonable expenses

• The opportunity to contribute to our mission supporting outstanding patient care. 

SV 2 has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We are looking to recruit a team of events volunteers to help raise awareness of SV2 services at external events, celebrations and various festivals across Derbyshire.

Requirements: You must be over the age of 18 along with having great communication and interpersonal skills. You must be flexible and willing to volunteer at various locations including outside events on a rota basis with the expectation of approximately 1-2 events per month (travel expenses will be covered).

You must be enthusiastic about raising awareness of sexual abuse. You will also need access to a car with business insurance which can be used to transport marketing material such as banners and leaflets to events for this role.

If you think you have the right skills and experience, then we are keen to hear from you.

Responsibilities: You will be working with a small team of volunteers to provide a visible presence in order to promote SV2 services and raise aware of sexual abuse at various events within the county. At the start and end of the event you will be expected to set up and pack away SV2 promotion materials and banners.

You must have excellent communication skills and the ability to build rapport with a wide range of people. You will need to be non-judgemental and stay calm in sometimes challenging situations.
 

Behçet’s Disease is an auto-immune disorder which is incurable but can be managed by specialist consultants. It is very rare and can affect any part of the body. It often takes years to diagnose and can be debilitating to the patient. 

Behçet’s Patients Centres (BPC), a charitable company, was formed in 2011 to provide the specialist, multi disciplinary care for patients.

We are seeking to recruit a Finance Director to our Board in order to both increase our experience and skills base and to facilitate effective succession management. This is a volunteer role that offers rewarding experience and the chance to make a difference in the lives of those who are affected by this rare condition.

This is a highly autonomous role that will make a big difference to the Board of Directors and their purpose to provide a service to one of the rarest patient groups in England. We’re looking for someone who can come in and help us build on our achievements and do things even better. You will be responsible for the financial management of the charitable company to ensure we successfully deliver our contractual commitments and thus influence the future of our funding, (we have a contract which runs until March 2028). You will play an important role as a member of the Board of Directors, ensuring they are guided by your financial expertise. This will involve preparing budgets; paying salaries and finances owing to HMRC and invoicing the NHS. We also work collaboratively with Behçet’s UK, the registered charity for patients with Behçet’s Disease and you’ll be building relationships with that charity. 

The time commitment for this role is around 2 to 3 days per month on average, with extra time needed around budgeting and year end accounts. 

Experience Required:

• Proven management and leadership skills
• Proven financial skills in budget preparation and management
• Proven communication skills
• Awareness of both Charity and Data Protection Law
• Computer literate in use of Microsoft products
• Experience of contract performance management
• Flexibility of working hours to attend quarterly Director meetings and the Behçet’s UK Annual Conference

Qualifications Required:

• Educated to degree level or equivalent financial experience. 
• Preferably a qualification with CIMA, ACA or ACCA (or working towards) 
• A UK driving licence and the ability to travel 
• A clean Disclosure & Barring Services check will be undertaken 

Shine a Light on Loneliness — Become SUNSHINE’s Loneliness Awareness Manager

Volunteer Role: Loneliness Awareness Manager

Location: London (Community-Based, Flexible Hybrid)

Are you passionate about making sure no one suffers in silence? Do you believe loneliness deserves to be talked about, understood and tackled head‑on? SUNSHINE — a bold, start‑up grassroots loneliness charity in London — is looking for a dedicated, creative and compassionate volunteer to become our Loneliness Awareness Manager.

If you want to help change the conversation around loneliness and amplify the work we’re doing to combat it, this role is for you.

Who We Are

SUNSHINE is a small but ambitious start‑up charity on a mission to tackle loneliness and social isolation across London. We bring warmth, belonging and human connection through:

• Weekly Coffee Mornings

• Our Digital Inclusion & Skills Programme

• Befriending support

• Community events, workshops and more

We’re growing — and we need someone who can help us raise awareness of loneliness and shine a spotlight on the solutions we’re building.

Your Mission: Raise Awareness, Inspire Action, Change Perceptions

As our Loneliness Awareness Manager, you will play a vital role in helping London understand loneliness — what it is, why it matters, and how SUNSHINE is working to combat it.

You will:

• Lead SUNSHINE’s loneliness awareness strategy.

• Raise public understanding of loneliness and its impact.

• Promote SUNSHINE’s programmes, services and community initiatives.

• Create engaging awareness campaigns, events and content.

• Build relationships with local organisations, community groups and partners.

• Support our communications team with messaging and storytelling.

• Help ensure loneliness is recognised as a serious, solvable issue.

Your work will help people feel seen, understood and supported — and will bring more people into the SUNSHINE community.

What You Bring

We’re a start‑up charity — so passion, creativity and initiative matter just as much as experience.

You’ll thrive in this role if you are:

• A strong communicator who cares deeply about social issues.

• Passionate about raising awareness and driving change.

• Creative, proactive and full of ideas.

• Comfortable speaking to groups, partners or the public.

• Someone who loves connecting people and building understanding.

• Excited by the chance to shape a new role from scratch.

If you’ve ever wanted to lead awareness work that genuinely changes lives, this is your opportunity.

What You’ll Gain

• A unique chance to shape SUNSHINE’s public awareness work from day one.

• Real experience in advocacy, public engagement and community outreach.

• The freedom to innovate, experiment and build campaigns that matter.

• A warm, supportive team who value your ideas and your wellbeing.

• The deep fulfilment of helping people feel less alone.

Ready to Help London Understand Loneliness?

If this role excites you — even if you’re not sure you tick every box — we’d love to hear from you.

Join us in creating a London where no one feels forgotten, and where community truly means connection.

Apply today and help us shine a light on loneliness.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Our Interview Style & Vision

At Tell My Truth and Shame the Devil, we believe some of the deepest conversations happen outside of traditional media environments.

Nature creates openness, grounding, vulnerability, reflection, peace, and authenticity.

Our interview style focuses on:

• real conversations,

• emotional honesty,

• human connection,

• calm environments,

• and cinematic storytelling through authentic settings.

This is about creating meaningful experiences rather than manufactured media moments.

Key Responsibilities

Hosting & Interviewing

• Conduct emotionally intelligent and engaging interviews

• Create a safe, respectful, and comfortable environment for guests

• Guide meaningful conversations around lived experiences, healing, trauma, growth, transformation, and truth-telling

• Represent the platform professionally and compassionately

Story & Guest Development

• Identify and connect with potential guests and storytellers

• Build relationships with survivors, advocates, community voices, and inspiring individuals

• Help develop compelling story ideas and conversation themes

• Collaborate with outreach and production teams where stories are already sourced

Outdoor & Field-Based Filming

• Conduct interviews in natural or visually meaningful environments

• Ensure recordings are captured clearly and professionally

• Use high-quality smartphones or filming equipment where available

• Pay attention to lighting, sound quality, environment, and presentation

Examples of locations may include:

• beaches,

• riversides,

• forests,

• rooftops,

• mountain settings,

• parks,

• countryside locations,

• or culturally meaningful community spaces.

Community Representation

• Act as a positive representative of the platform and mission

• Build trust and connection within communities

• Help create conversations that encourage awareness, healing, empowerment, and education

Equipment & Requirements

Hosts should ideally have access to:

• Minimum a high-quality smartphone with strong video capability

• Reliable internet and communication access

• Basic understanding of lighting and filming environments

• Confidence communicating on camera and in public environments

Professional filming experience is welcomed but not required.

Authenticity, emotional intelligence, and communication ability are more important than perfection.

Ideal Candidate

We are looking for individuals who are:

• natural communicators,

• emotionally intelligent,

• calm and grounded,

• confident speaking with people from different backgrounds,

• passionate about storytelling and human connection,

• creative and self-motivated,

• and aligned with the mission of truth, healing, and empowerment.

This role may suit people interested in:

• podcasting,

• presenting,

• journalism,

• media,

• storytelling,

• advocacy,

• mental health awareness,

• social impact,

• filmmaking,

• content creation,

• community leadership,

• or public speaking.

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Do you have the experience and the drive to create change that aims to improve understanding, diagnosis and support for Endometriosis? 

This is an exciting time to join the Endometriosis UK trustee board, as the organisation expands and develops to achieve the changes that are needed to support those affected by the disease and to drive down diagnosis time. With trustees coming to the end of their time on the Board, we are looking for a Treasurer and two further Trustees to build on this momentum to strengthen our organisation and bring about change for those with endometriosis. We have a skills-based board, with Trustees having one or more identified skills, with the overall membership of the Board providing the complete set of skills.

Endometriosis impacts on the physical and mental health of 10% of women and those assigned female at birth in the UK, from puberty to menopause - although the impact can be felt for life. Yet it’s a disease most people have never heard of, do not understand and the cause is not known. It costs the UK economy around £11 billion every year in healthcare costs, loss of work and treatments and yet it isn’t recognised by most employers. As the UK’s leading charity for all those affected by endometriosis, we’re determined to change this and ensure that everyone gets prompt diagnosis and the best treatment and support.

We’ve big ambitions in our strategy, focused on supporting those with endometriosis, driving down diagnosis times, campaigning for improved treatments and access to services, raising awareness, and leveraging more money into research. We place people with endometriosis at the heart of all we do, and with an average time to get a diagnosis of over 9 years, the cause of the disease unknown and no cure, there is so much more they need and want. If we get our work right, we really can make a difference to the 1.5 million women and those assigned female at birth with endometriosis in the UK – and all those diagnosed in the future.

The pandemic had a major knock-on effect to the treatment and management of endometriosis. Cancelled surgeries and appointments left those with endometriosis unable to access treatments and support or get a diagnosis. We have a big job to do, increasing the support we provide, reaching everyone affected by endometriosis and ensuring they get the support they need. Despite being small we’ve achieved a lot. But there is so much more we want to do.

1. Treasurer

We are currently recruiting for a Treasurer to join our friendly, dynamic, experienced and effective Board of Trustees. Trustees are recruited based on their skills and experience, and for this role we are particularly seeking someone who can bring strong financial expertise and strategic insight to the Board.

In addition to the Treasurer role listed above, we are also looking for two additional new Trustees to join our board. 

2. Young Trustee

• Recent personal experience of the impact of living with endometriosis whilst at school
• Ability to bring insight and perspective about the experiences of a wide range of younger people living with endometriosis, including diagnosis
  May 2026
• Willingness to take on an advocacy role and to share your story in the media and in other ways to support Endometriosis UK’s campaigning and communications work
• Please note that legally trustees must be over the age of 18 in England and that we will provide support to young trustees who are new to trusteeship.

3. Endometriosis UK Trustee

• Personal or professional experience of diversity and inclusion issues
• Currently living in England, Northern Ireland, Scotland or Wales
• Charity Trustee experience
• Charity Senior Management experience
• HR expertise
• NED experience
• Experience of grant making / philanthropy

Closing date for applications – 9th June 2026

Interviews will be held in June/July, with initial interviews being held virtually on request, carried out by a small panel of trustees.

The role will start at a Board meeting on 28th November 2026, when our current trustees reach the end of their 6-year term of office. Prior to the roles starting, incoming Trustees will have the opportunity to observe a Board meeting in September, and induction will be planned in October.

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference 

• Additional location information

  • Home and local area.

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference 

• Additional location information

  • Home and local area.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.