721 Information volunteer roles

Use your organisation, admin and digital skills to help make a real difference to people affected by breast cancer. Join Future Dreams as a valued volunteer and help our busy programmes and services run smoothly for the people who rely on them.

Location: Future Dreams House, King’s Cross, London
Role type: Volunteer
Commitment: Ideally one regular day or half-day per week, with consistency particularly important

About Future Dreams

Future Dreams is a breast cancer charity providing practical, emotional and wellbeing support for people affected by breast cancer.

At Future Dreams House in King’s Cross, we offer a wide range of classes, workshops, one-to-one services, support and educational activities, helping people feel supported throughout and beyond their breast cancer experience.

We are looking for organised, reliable and enthusiastic volunteers to provide administrative support to our Programmes & Services team and help us ensure that our activities run smoothly.

About the role

This is a practical, hands-on volunteer role supporting the behind-the-scenes administration involved in delivering our programme of workshops, classes and one-to-one services.

You will work alongside the Future Dreams team and help with a range of tasks, which may include:

• Creating simple banner images in Canva to promote workshops and activities.
• Creating timetables and signage in Canva for immersive days and events at Future Dreams House.
• Adding workshops, classes and one-to-one appointments to our Momence booking system.
• Updating, cancelling or rescheduling workshops and one-to-one appointments.
• Emailing customers about cancellations, timetable changes or rescheduled appointments.
• Checking information is accurate and up to date across our booking system and programme materials.
• Supporting the team with general administrative tasks as required.

Full guidance and training on Future Dreams systems and processes will be provided.

 About you

We are particularly looking for volunteers who are dependable, organised and comfortable working independently once trained.

You will ideally have:

• Good general IT and administrative skills.
• Experience using Canva, or confidence using similar design software.
• Basic graphic design skills and a good eye for presentation.
• Strong attention to detail and accuracy.
• Good organisation and time-management skills.
• Confidence managing calendars, schedules or booking systems.
• Clear and professional written communication skills.
• A calm, flexible and practical approach to problem-solving.
• The confidence to ask questions when something is unclear.
• A commitment to confidentiality and handling information appropriately.
• A genuine interest in the work of Future Dreams and supporting people affected by breast cancer.

Previous experience of Momence is not required, as training will be provided.

What we are looking for

Consistency and reliability are particularly important for this role. Our programmes run throughout the week and the administrative work behind them is essential to providing a good experience for our visitors.

We are therefore looking for volunteers who can make a regular commitment and become a trusted part of the team, rather than providing occasional ad-hoc support.

What you can expect from us

As a Future Dreams volunteer, you will:

• Be welcomed as part of a friendly and supportive team.
• Receive training and guidance for the tasks you undertake.
• Gain experience of charity administration, programme delivery and digital booking systems.
• Develop your Canva, communication and organisational skills.
• See first-hand the difference that Future Dreams makes to people affected by breast cancer.
• Have the opportunity to use your existing skills for a cause that makes a meaningful difference.

If you are organised, dependable and would enjoy using your skills to help our services run smoothly, we would love to hear from you.

Application Instructions

To apply, please complete our application form and send it to us together with your CV.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications. Early application is therefore encouraged.

Join our team of Park Welcome Volunteers at Crystal Palace Park and help maintain the park's warm atmosphere. Volunteering in pairs, you’ll walk designated routes around the park sharing advice and information with visitors. You’ll communicate details about the park’s regeneration works, history, wildlife, and facilities and support us by monitoring our heritage points and reporting information to Park staff using a data collection sheet at the end of your shift.

At different times your role may include: 

• Being a visible presence and ambassador for the park

• Welcoming visitors, helping with wayfinding and providing information about park services; toilets, cafes and seating areas 

• Sharing details about the park’s activities, heritage, and community events with visitors and promoting responsible park use.

• Walking to our heritage points and monitoring their cleanliness and safety

• Sharing your observations and information with park staff through a short survey at the end of each shift

This role will suit you if: 

• You enjoy walking and spending time outdoors 

• You are comfortable talking with others and interacting with the public

• You are happy volunteering in a pair 

• Knowledge and interest in local history, nature, or community would be an advantage, but full training will be provided 

Reasons to get involved: 

• Join a friendly, enthusiastic, and supportive team and meet people from all walks of life

• Learn more about the park’s heritage, wildlife, and regeneration works 

• Help inspire others to care for and enjoy this historically significant and important green space 

• Gain experience in a public facing and community engagement skills 

What you need to bring: 

Please wear comfortable, sturdy footwear and suitable clothing for walking outdoors. You may wish to bring a bottle of water and snacks. 

We will provide:  

• A green volunteer high-vis vest to wear while on duty 

• A contact telephone number for park staff 

• Access to facilities and refreshments 

• Ongoing support and supervision from park staff

Support and training: 

• We will provide you with all the training necessary for your role, including: 

• General volunteering training and onboarding

• Additional Park Welcome training which will cover how to share information with staff, safeguarding and helping visitors look after the park responsibly 

• A walk around the park on designated Park Welcome routes with park management

• Ongoing guidance and support from the Volunteer Team 

• Reimbursement of travel expenses up to maximum of a zone 1-6 travelcard

• Volunteers are covered under Crystal Palace Park’s public liability insurance 

Access information: 

Welcome Volunteering takes place outdoors across various areas of Crystal Palace Park. The terrain may include grass, gravel paths, and uneven ground. We are happy to discuss any specific access requirements or adjustments.

About Crystal Palace Park:

Crystal Palace Park is an independent, community-led charity. Our mission is to protect, manage and improve Crystal Palace Park as a green, open, historic, ecological, recreational, sporting, cultural and educational resource in the interests of the community and other Park users. 

On 15 September 2023 we became the park’s custodian, taking over this responsibility from the London Borough of Bromley. We are devoted to its long-term maintenance and improvement as a vibrant ecological, recreational and historic resource. 

Our Volunteer programme is made possible thanks to a grant from The National Lottery Heritage Fund, with thanks to National Lottery players. 

We're looking for Initial Contact Advisers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere. 

What will you do?
● complete an introduction to Citizens Advice and training for your role
● talk to clients over the phone, face to face, or online to explore whatproblems they’ve come for help with
● assess clients capacity and the level of help they need, to decide nextsteps
● find information about the clients’ problems and help them to understandtheir options
● identify when a client needs more in depth help than you can give at initialcontact, and make an appointment for them to come back
● write a summary of the clients’ problems and what action you’ve taken
● look out for problems’ that are common, or are unfair, and write a shortreport about the problem or a letter to an elected official like an MP, AMor local councillor.

Some examples of what you could do:
● help a client with rent arrears find how to get help with their rent, andtake the first steps to secure their housing
● help someone with debts work out a reasonable amount to pay back, andmake a phonecall to an organisation they owe money to.
● explore what benefits a client is entitled to and to take the first steps inmaking a benefit claim.

What’s in it for you?
● make a real difference to people’s lives
● learn about a range of issues such as benefits, debt, employment and housing
● build on valuable skills such as communication, listening and analysing
● increase your employability
● work with a range of different people, independently and in a team.
● have a positive impact in your community.

And we’ll reimburse your travel expenses too.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
● be friendly and approachable
● be non-judgmental and respect views, values and cultures that are different to your own
● have good listening skills
● have excellent verbal and written communication skills
● have good maths and IT skills
● be able to understand information and explain it to others
● be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
● be willing to undertake training in your role

How much time do you need to give?
Ideally we ask for 6 hours per week, which can be over one day or spread over two days, for at least 6 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessor and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

Contact details
To apply, please fill out a Volunteer Application Form.

This role is part of a team of Volunteers who attend group sessions and assist the Lead Volunteer in delivering activities

What you will be doing

• Sending out information to Group Members about the group via email, text or on social media
• Helping to plan and organise group activities, and keeping the activity risk assessment updated
• Communicating with the venue
• Completing online Health and Safety Training. This is important as it will help you to understand some of the difficulties or accidents that could occur at an adult group and how the Branch can help to prevent these
• Co-ordinating with the venue staff regarding the setting up and clearing away before and after the session
• Supporting group activities, interacting with participants and making sure everyone can engage in activity in a safe manner
• Providing information about autism and other local services where relevant

Trust House Reading provides a confidential helpline service to victims/survivors of rape and sexual abuse aged 18 or above.

Helpline volunteers are a key part of this service, and we value their contribution. Helpline volunteers aim to support victims/survivors of rape and sexual abuse by providing a safe space to talk and share their feelings and needs; by providing information and signposting to other relevant organisations/services; and by referring the clients to Trust House Reading’s different services.

Hours of work: This role requires one 2-3-hour session per week. This role can be office based at our offices in Reading or home based.

Helpline volunteers must complete Trust House Reading’s specialist training and induction programme and must attend monthly supervision.

No previous helpline experience is necessary as training and on-going support will be provided.

Please note that you must be over the age of 18 and eligible to volunteer in the UK. Unfortunately, we are currently only able to offer this role to people living in the UK.

Key Tasks:

• Ensure that calls are answered promptly and efficiently during your shift.
• Provide callers with emotional support, relevant information and signposting as relevant to the call.
• Listen to helpline telephone messages and make call-backs as necessary.
• Update our database for every telephone call.
• Keep accurate records, follow up and pass on accurate messages and complete records.
• To participate in on-going training and monthly supervision.

We will reimburse reasonable travel costs for those that volunteer at our office in Reading. Our Volunteer Policy provides further information.
Please note that for this role, a DBS check must be completed and you must provide two references.

This branch is looking for additional volunteers to help them carry out their branch activities.

What you will be doing

• There are several opportunities available to you at the branch, depending on your skills and how much time you are willing to offer. You could:
• Ensuring that the branch is a safe place for children and vulnerable adults and is complying with NAS policies
• Organising branch fundraising activities
• Writing a newsletter for the branch members
• Organising group outings and activities for branch members
• Be responsible for the campaigning the branch does
• Organising PR for the branch including running a website
• Be responsible for the refreshments at events
• There are lots of ways you could be involved with the branch. If you are interested, contact us for more information.

The charity has around 100 branches, all run by volunteers, who provide local support to autistic people and their families. Every branch is different and so are the activities they provide

This branch is looking for additional volunteers to help them carry out their branch activities.

What you will be doing

• There are several opportunities available to you at the branch, depending on your skills and how much time you are willing to offer. You could:
• Ensuring that the branch is a safe place for children and vulnerable adults and is complying with NAS policies
• Organising branch fundraising activities
• Writing a newsletter for the branch members
• Organising group outings and activities for branch members
• Be responsible for the campaigning the branch does
• Organising PR for the branch including running a website
• Be responsible for the refreshments at events
• There are lots of ways you could be involved with the branch. If you are interested, contact us for more information.

We are looking for friendly and enthusiastic people to help us in our brand-new Visitor Centre at Crystal Palace Park!  

The Visitor Centre is a welcoming hub where visitors can discover the history and heritage of Crystal Palace Park through a permanent exhibition, browse our gift shop and find information to help them make the most of their visit to Crystal Palace Park. The building also includes a flexible space available to hire for community events, meetings, and activities.

Volunteers will play a vital role in ensuring that visitors have an informative and positive visit. You’ll volunteer in pairs, supported by paid staff, to welcome visitors and support our Visitor Centre shop and membership opportunities.

This role will suit you if you are a friendly, outgoing individual who is keen to gain retail and customer service experience while learning more about working for a charity.

What’s involved: 

• Welcoming visitors to Crystal Palace Park and helping to ensure that we provide an inclusive and friendly environment for all our visitors. 

• Supporting the Visitor Centre shop, including serving customers, processing sales through our cashless till system and helping to ensure the stock is monitored and the space is welcoming and tidy. 

• Wayfinding – helping visitors map out their route around the park, including information about park services; toilets, cafes and seating areas 

• Promoting Crystal Palace Park, including our aiding visitors to join as Crystal Palace Park Members using our membership tablets. 

Time involved: 

This role is available Wednesday – Sunday throughout the year. Hours involved will be across two shift patterns, AM: 9.45 – 1.00pm and PM: 12.45 – 4.00pm. 

There will also be ad-hoc evening openings throughout the year which volunteers can also be involved in.

We encourage volunteers to take part in this role for at least 3 months to get the most out of the opportunity.

This role will suit you if: 

• You are a friendly and welcoming person, and you enjoy talking and meeting a wide variety of people 

• You’re happy to volunteer as part of a team 

• You’re interested in learning more about our history and communicating information to our visitors 

• You’d like to gain retail experience and customer service skills

• You’re interested in learning more about working for a charity and gaining understanding of the importance of membership and donations.

Support and training: 

We will provide you with all the training necessary for your role, including: 

• An induction and full briefing before your first session 

• Training in how to assist in the shop and membership engagement 

• Support from Trust and Freelance staff.

• Volunteers are covered under Crystal Palace Park’s public liability insurance 

We will offer you:

• A volunteer uniform (lanyard or pin badge) 

• Reimbursement of travel expenses up to maximum of a zone 1-6 travelcard 

• Support from a dedicated volunteer officer 

• Access to facilities, water and light refreshments 
• Ongoing support and supervision from Trust staff 

Access information: 

This role takes place inside the Visitor Centre in Crystal Palace Park which is step free. We want to make our volunteer roles accessible and if you have access requirements or would like to discuss whether this role is suitable for you, please get in touch. 

Job Description

Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion. 

Key Functions of the Trustee Board Include:

• Ensuring compliance to KSAAS’s governing document (constitution), charity law and any other relevant legislation and regulations.

• Providing robust, evidence based strategic direction to KSAAS in collaboration with KSAAS Management Team, by reviewing the mission, vision, values, goals, targets, performance and the long-term strategy of the charity.

• Ensuring effective and efficient operation of the charity through oversight of the policies, procedures and systems.

• Ensuring that KSAAS pursues its objects as set out in its governing document and applies its resources exclusively to the pursuance of these objects.

• Ensuring the financial stability and accountability of KSAAS and protecting and managing KSAAS’s funds, estate and property.

• Ensuring KSAAS robustly meets all safeguarding requirements.

• Using any specific skills, knowledge or experience to help the Trustee Board to make sound decisions in the best interest of the charity.

Knowledge and Skills

The knowledge and skills that are beneficial to our charity are included in the recruitment pack, but in particular, we are keen to hear from individuals who have experience of business management and development, human resources, finance management, fundraising, marketing and communications, IT, social media, ISVA or counselling work and safeguarding.  

Commitment

The time commitment of a KSAAS trustee is estimated at 2-4 hours per month, comprising:

• Six 2 hour board meetings per year (normally online in the evening, but some in person in Canterbury with prior arrangement)

• Attending the annual general meeting (AGM)

• Time to read and reflect on board papers & AGM Papers

• Attending an annual trustee away day and occasional training sessions

• Attending subcommittees when required

If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack. 

We look forward to hearing from you.

The KSAAS Trustee Board

GMRC is recruiting volunteers to support our helpline and wider support services. Our volunteers play a vital role in ensuring survivors are listened to, believed, and connected with the help they need. 

Volunteer opportunities include: 

• Helpline support. 

• Providing information and signposting. 

• Supporting survivor engagement activities. 

• Assisting with day-to-day service delivery. 

We're looking for volunteers who are: 

• Compassionate and approachable. 

• Reliable and committed. 

• Strong communicators and active listeners. 

• Passionate about supporting survivors and creating positive change. 

What you'll gain: 

• Full training and induction. 

• Ongoing support and supervision. 

• Valuable experience within a specialist service. 

• The opportunity to contribute to meaningful change within your community.

Every conversation matters - Help us build communities, support survivors and create change across Greater Manchester

Volunteer roles are open to women only. This is a lawful occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service being provided to women survivors of rape, sexual violence and abuse. 

Applicants must be aged 21 or over, be able to commit to the required training and volunteer hours, and share GMRC's commitment to a trauma-informed, survivor-centred approach.

#helpline

The Branch Secretary role is important to the running of the branch as they act as a coordinator and communicator for the branch. Without these roles, we would not have as many branches as we do.

What you will be doing

• Liaising with the Branch Chair to monitor the branch email.
• Checking through e-bulletins and newsletters received.
• Circulating information of interest to the mailing list and working with the Chair to ensure this information is put on the website and/or newsletter
• Taking and writing committee meeting minutes.

Help us to shape the future of a specialist organisation advocating for rights, justice and action for Black and minoritised migrant women. 

About Hibiscus 

The women supported by Hibiscus have been subjected to violence against women and girls (VAWG) including trafficking, modern slavery, sexual violence, rape, violence against women in war, conflict and post-conflict and institutional violence among other forms of violence. Hibiscus continues to develop specialist services from an intersectional feminist and trauma-informed perspective addressing everyday experiences of violence to which women are subjected and institutional harms.

Hibiscus is seeking new Trustees to join our Board and support the next stage of our work. This is an opportunity to contribute to the governance of an intersectional feminist, anti racist organisation and support women navigating complex immigration and criminal justice systems to drive lasting change for the women we serve.

As a Trustee, you will work collectively with the Board to provide strategic direction, uphold Hibiscus’ values, ensure sound governance and compliance, oversee financial sustainability, and support effective organisational decision-making.

About You

We are looking for Women who can bring:

• A commitment to Hibiscus' mission, values and objectives
• Strategic thinking and sound judgement
• The ability to contribute effectively to Board discussions and decision-making
• A willingness to provide constructive challenge and support
• An understanding of good governance and accountability
• A commitment to equality, diversity and inclusion

What will your gain 

By becoming a Trustee, you will have the opportunity to use your skills and experience to influence meaningful change, support a vital organisation, and help improve the lives of women facing multiple and intersecting disadvantages.

Join us in creating a fairer and more equitable future for the women we serve!

Please note: This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

Please read our Application Pack Provided with instrutions on how to Apply.

Closing date: Wednesday 30th September 5pm.

Summary

Signpost offers one-to-one counselling, coaching, outreach, creative therapies, group therapy, and parent support for children and young people aged 5-25.

Detailed description

We are seeking qualified and compassionate children’s counsellors with specialisms in play therapy, art therapy, or drama therapy to volunteer their time and skills to support children navigating emotional, behavioural, or developmental challenges. As a Volunteer Therapist, you will provide a safe, creative, and therapeutic environment where children can express themselves and begin to heal.

·Provide 1:1 or small group therapeutic sessions using your specialised modality (play, art, or drama).

·Build trusting relationships with children to support emotional expression and psychological wellbeing.

·Collaborate with staff and carers to ensure continuity and appropriateness of support.

·Maintain clear and confidential records of sessions and observations.

·Participate in supervision (where applicable) and team meetings.

·Support safeguarding and child protection practices in line with organisational policies.

Skills / Abilities / Experience / Qualities

·A recognised qualification in Play Therapy, Art Therapy, or Drama Therapy (BACP registration required)

·Experience working therapeutically with children and young people.

·A trauma-informed, child-centred approach to counselling and therapy.

·Excellent communication, empathy, and listening skills.

· A commitment to ethical practice, confidentiality, and safeguarding.

·Willingness to undergo an Enhanced DBS prior to starting).

 Training / Support

·A full induction to Signpost will be provided

·Requirement to complete mandatory online training

·A menu of optional training will also be made available

·Ongoing support and regular 1:1/supervision sessions

·Reimbursement of travel expenses (if applicable).

·Opportunities to attend team meetings and One YMCA events, socials and conferences

Additional Information

·x 2 references required

·Valid insurance cover

Support groups are essential for parents and families seeking support. They provide an opportunity for families to meet others who are also living with a family member who has autism, they provide a safe environment for people with autism and their families to attend and meet and they offer an opportunity for families and individuals to share their own experience and listen to others.

What you will be doing

• Ensuring members are informed when there are support groups meetings coming up (via official branch NAS e-mail, social media or text, for example).
• Advertising the support group (posters, leaflets, etc.)
• Attending the weekly support group sessions.
• Sharing information (full training will be given).
• Signposting to other support, professionals, organisations etc.
• Welcoming new members.
• Liaising with other volunteers to ensure there is a volunteer present for the duration of the meeting.
• Accompanying group members in local outings.