Leadership development manager volunteer roles

Help Shape the Next Generation of Entrepreneurs

Could you spare just one hour a month to help a young person build their future?

Volunteer Business Mentor: EPIC Entrepreneurs (Remote)

Location: Remote (UK)
Commitment: Minimum 1 hour per month
Contract Type: Volunteer
Salary: Unpaid voluntary role
DBS Check Required: Yes (for successful applicants)

EPIC Entrepreneurs is one of the UK's fastest-growing not-for-profit organisations supporting young entrepreneurs aged 16-25 from disadvantaged and underrepresented backgrounds. Through mentoring, masterclasses, funding opportunities and business support, we help ambitious young people turn their ideas into sustainable businesses and careers.

We're looking for passionate volunteer mentors from a wide range of professional backgrounds who are willing to share their experience, guidance and encouragement with the next generation of founders.

Whether you're an experienced business owner, senior professional, specialist consultant, or industry expert, your knowledge could make a life-changing difference to a young entrepreneur.

About the Role

As an EPIC Mentor, you'll be matched with one or more young entrepreneurs and provide guidance, encouragement and practical advice as they develop their business ideas and entrepreneurial skills.

The role is flexible and designed to fit around your existing commitments, requiring a minimum commitment of just one hour per month.

Mentoring sessions are delivered remotely, allowing you to support entrepreneurs from anywhere in the UK.

We Are Looking For Mentors With Experience In:

• Marketing & Digital Marketing

• Finance & Accounting

• Sales & Business Development

• Legal & Compliance

• Human Resources

• Operations & Project Management

• Technology & Software

• E-commerce

• Retail & Fashion

• Food & Beverage

• Health & Medical

• Sport & Fitness

• Creative Industries

• Manufacturing

• Social Enterprise

• Start-ups & Entrepreneurship

We also welcome applications from professionals with specialist expertise in any industry or sector.

What You'll Do

• Support and encourage a young entrepreneur on their journey

• Share your professional knowledge, skills and experience

• Help build confidence, resilience and business understanding

• Act as a positive role model

• Attend mentoring sessions remotely

• Follow EPIC's mentoring framework and safeguarding procedures

What You'll Gain

While this is an unpaid volunteer role, there are many benefits to becoming an EPIC Mentor:

✔ Make a genuine difference to a young person's future
✔ Help shape the next generation of entrepreneurs
✔ Develop and strengthen your mentoring and leadership skills
✔ Enhance your CV and professional profile
✔ Join a growing network of like-minded business leaders and professionals
✔ Gain access to EPIC networking opportunities and events
✔ Opportunity to have your business, organisation or expertise featured across EPIC's social media and communications channels
✔ Be part of a community creating real social impact across the UK

Support Provided

You won't be expected to do this alone.

All mentors receive:

• A structured mentoring framework

• Onboarding and guidance

• Ongoing support from the EPIC team

• Clear expectations and resources

• Regular opportunities to connect with other mentors

Recruitment Process

1. Submit an application

2. Attend an informal panel meeting with the EPIC team

3. Successful applicants will complete a DBS check

4. Mentor onboarding and matching process

5. Begin supporting an entrepreneur

Join Us

If you're passionate about helping young people realise their potential and want to contribute to a thriving entrepreneurial community, we'd love to hear from you.

One hour a month could help change a life.

Apply today and become part of the EPIC community.

Basis Yorkshire is seeking a committed and values-driven individual to join our Board of Trustees as Treasurer. This is an opportunity to support a long-standing, specialist organisation working alongside sex workers and people experiencing sexual exploitation across Yorkshire.

Basis has over three decades of experience delivering trauma-informed, non-judgemental support, advocacy, outreach and education. We work with people across all sectors of the sex industry, as well as young people and adults at risk of or experiencing sexual exploitation. Our approach is rooted in dignity, agency, social justice and harm reduction, with the voices and experiences of the people we support at the centre of everything we do.

As Treasurer Trustee, you will play a key role in supporting the Board’s oversight of the charity’s financial health, sustainability and governance. While professional financial qualifications are not required, we are looking for someone who is confident in scrutinising financial information, asking constructive questions, and contributing to strategic decision-making.

We are particularly interested in individuals who share our commitment to challenging stigma and inequality, and who can bring thoughtful, independent judgment to Board discussions. Previous experience in the voluntary or community sector, safeguarding, or connections to strategic networks in Leeds would be welcomed.

Trustees are expected to attend quarterly Board meetings, contribute to working groups where possible, and engage with role-specific matters between meetings. An enhanced DBS check will be required and arranged by Basis.

We warmly encourage applications from people with diverse lived and professional experiences, particularly those currently underrepresented at the Board level.

Ready to step out of your comfort zone, travel with true purpose, and change young lives? Join our close-knit team in beautiful Ghana to inspire eager students, bridge vital educational gaps, and experience an unforgettable cultural immersion.

At SFLIG Volunteers, we don't believe in standard, sterile office jobs—we believe in human connection. In many of our partner communities just outside Accra, local classrooms are overflowing, and passionate teachers are stretched thin. They don't just need an extra pair of hands; they need your unique energy, your background, and your global perspective to help open up the world for their students.

This is your opportunity to break away from the everyday routine, build unmatched international leadership skills, and see the tangible, smiling results of your hard work every single morning.

Your Typical Day in the Classroom

This role is active, vibrant, and highly collaborative. You won’t just be sitting at a desk; you will be an active spark in the school community:

• The Co-Pilot: Work hand-in-hand with local headteachers to make core subjects like English conversation, basic Mathematics, and General Sciences come alive through interactive games and discussions.

• The Creative Spark: Bring your own hobbies across the globe! Whether you love drawing, music, painting, or sports, you will design and lead engaging workshops that build child confidence and creativity.

• The Mentor: Provide crucial, patient one-on-one reading and arithmetic support to bright children who have fallen behind and just need someone to believe in them.

Who You Are

We care far more about your heart, your drive, and your empathy than a piece of paper. You are the perfect fit if:

• You have a deep-seated desire to travel, explore new cultures respectfully, and give back to grassroots communities.

• You are patient, highly adaptable, and ready to embrace a vibrant, slow-paced, and welcoming new environment.

• No formal teaching qualifications or TEFL certificates are required. We provide all the training and tools; you just need to bring the enthusiasm!

The SFLIG Experience: What's Included

We treat our international volunteers like family from the moment they apply:

• Total Support Network: From your comprehensive pre-departure prep to airport pickup and local orientation, our dedicated team guides you every step of the way.

• The Perfect Work-Life Balance: Your projects run Monday through Friday, giving you long weekends to explore Ghana’s beautiful coastal beaches, historic forts, and bustling local markets with your fellow volunteers.

• True 'Akwaaba' Hospitality: Live and work safely embedded within an authentic Ghanaian community, building lifelong global friendships.

Job description

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex considerations.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

Volunteer Safeguarding Lead
Guardian Light Foundation (GLF) & Guardian Light Enterprises Ltd (GLE Ltd)

Role Type: Volunteer
Location: Remote / Hybrid (as required)
Time Commitment: Approximately 8–12 hours per month

Role Overview

The Volunteer Safeguarding Lead will be responsible for ensuring that Guardian Light Foundation and Guardian Light Enterprises Ltd maintain the highest standards of safeguarding for children and vulnerable individuals. This role is critical in creating a safe, compliant, and supportive environment across all services and activities.

Key Responsibilities

• Develop, implement, and regularly review safeguarding policies and procedures

• Act as the main point of contact for all safeguarding concerns or incidents

• Provide guidance and support to staff and volunteers on safeguarding matters

• Ensure all team members understand and follow safeguarding protocols

• Manage and document safeguarding reports, ensuring appropriate action is taken

• Liaise with external agencies (e.g. social services, local authorities) where required

• Promote a culture of safety, accountability, and best practice

Requirements

• Experience in safeguarding, social care, counselling, or a related field

• Strong understanding of safeguarding legislation and best practices

• Ability to handle sensitive situations with professionalism and confidentiality

• Good communication and organisational skills

• Commitment to the mission and values of GLF and GLE Ltd

Additional Information

• An Enhanced DBS check will be required for this role

• Training and support will be provided where necessary

• This is a voluntary role, but it offers valuable leadership experience and the opportunity to make a meaningful impact

How to Apply

Please submit a short expression of interest outlining your experience and why you are interested in this role.

About the role

UK Feminista is looking for people committed to feminism and women’s equality to join our volunteer Board of Directors.

Founded in 2010, UK Feminista is a charitable organisation working for a society free from sexism and violence against women and girls. We campaign for systemic change so that women can enjoy their rights as enshrined in the Convention on the Elimination of All Forms of Discrimination against Women. We exist to tackle the root causes of sex inequality. Our core programmes are combating commercial sexual exploitation; and tackling sexism and sexual harassment in education. Please read more about our programmes of work on our website.

The role of the Board of Directors is to:  

• Take legal and financial responsibility in order to safeguard the assets and the continuity of UK Feminista.  

• Be satisfied that financial information is accurate and that financial management systems and controls are robust and defensible.  

• Ensure that UK Feminista complies with its Articles of Association, company law and other relevant legislation and regulations.  

• Ensure that the policies and practices of UK Feminista meets the organisation’s needs, are in keeping with its charitable objects and strive to achieve best practise.

• Further the charitable objects of UK Feminista.  

In carrying out the collective responsibilities of the Board, the role of the individual Director is to:  

• Follow UK Feminista’s Code of Conduct at all times.  

• Declare conflicts of interest and exercise confidentiality and independent judgement at all times.  

• Contribute relevant knowledge and expertise to the organisation’s activities at the request of the Director.  

• Be a proactive advocate for UK Feminista.  

• Act as an ambassador to UK Feminista, including building the profile of the organisation; seeking relevant fundraising connections and support; and representing the organisation at meetings and acting as spokesperson when requested by the Director.  

• Contribute to the development of the organisational strategy through providing support, constructive challenge and ideas, in collaboration with the Director.  

About you 

We welcome applications from people of all backgrounds, and do not require previous board experience. We particularly encourage applications from Black and ethnically minoritised, disabled and neurodivergent individuals.   

Person specification:

• Strong commitment to the aims of UK Feminista.  

• Strong understanding of sex inequality and commercial sexual exploitation.  

• An ability to work effectively as part of a team.  

• An ability and willingness to devote the necessary time and effort to complete Board Member duties. 

• An ability to think strategically and exercise good judgement.  

• An understanding and acceptance of the legal duties, responsibilities and liabilities of being a Board Member. 

• An understanding of and commitment to upholding the Board’s governance role as distinct from the operational role of staff.  

• Knowledge, skills and experience in a field or practice of relevance to UK Feminista’s activities.  

• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.  

We are seeking particular expertise in these areas: 

• Data protection 

• Finance and fundraising – in particular, fundraising areas outside of grants, and strategic partnership development

• Digital, marketing and public relations 

• Experience completing organisational transition to CIO 

Level of commitment 

UK Feminista is a small organisation, so this is a hands-on Board Member role. As well as four 90-minute online board meetings a year and attending an annual in-person Away Day in London, Board Members attend additional adhoc meetings, events and provide organisational support as needed. 

UK Feminista is a non-profit company limited by guarantee. No one on the Board of Directors is personally liable. 

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To continuously scan, analyse, and interpret online and offline conversations across social platforms, community spaces, advocacy networks, media outlets, and public discourse in order to identify emerging stories, under-reported experiences, and individuals who may later become potential guests for the organisation.

The primary purpose of this role is to act as an early-warning and discovery system for the Story Intelligence Team, ensuring that no relevant narrative is missed while it is still developing in the public domain.

This includes detecting patterns of discussion, recurring themes, viral testimonies, advocacy movements, survivor or whistleblower disclosures, and community-shared experiences that indicate the presence of a larger untold story.

About the role:

This role monitors:

• Social media discussions.

• Survivor advocacy communities.

• Whistleblower networks.

• Awareness campaigns.

• Community forums.

• News developments.

• Emerging public conversations.

The goal is to identify future guests before other media organisations do.

Ideal Candidate

• Constantly online.

• Strong awareness of trends.

• Understands social media culture.

• Passionate about current affairs.

Experience Required

• Community management.

• Social listening.

• Social media management.

• Journalism.

• Trend analysis.

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work

• Avoid handling sensitive data or detailed reporting

• Are seeking immediate paid employment

• Are uncomfortable applying analysis to strategic decisions

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To identify, locate, and verify legitimate, available contact pathways for individuals identified by the Story Intelligence Team, enabling the Outreach Team to make timely, appropriate, and ethical first contact.

This role exists to bridge the gap between “story identification” and “human connection” by ensuring that every potential guest or storyteller can be reached through accurate, professional, and consent-respecting communication channels.

The specialist is responsible for systematically mapping how identified individuals present themselves publicly—across media appearances, social platforms, organisational affiliations, speaking engagements, publications, and advocacy work—in order to determine the safest and most appropriate route for initial outreach.

A key function of this role is to ensure that contact is made through official, transparent, and non-intrusive channels wherever possible (such as public emails, organisational contacts, management representatives, charity partnerships, or verified professional platforms), rather than informal or private intrusion methods.

This role also supports the integrity of the outreach process by ensuring that all contact data is accurate, up to date, and ethically sourced, reducing the risk of miscommunication, safeguarding concerns, or inappropriate engagement.

About the role:

This role focuses on finding:

Public email addresses.

Websites.

Booking agents.

Management contacts.

Charity contacts.

Speaking agencies.

Professional profiles.

Official communication channels.

Ideal Candidate

• Persistent.

• Organised.

• Strong online research abilities.

• Detail-focused.

Experience Required

• Lead generation.

• Recruitment sourcing.

• Business development.

• Research.

• Public records research.

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
As the platform grows, your role, influence, and opportunities grow with it

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

 As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· planning fundraising events and activities like cake sales, quiz nights and barn dances

· providing the treasurer with information on funds raised from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

 You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

What you can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role – you can choose what you’d like to get involved with, for example:

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 
• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
• championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
• photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
• You’ll need to be aged 18+ to volunteer in this role. If you’re aged 16-17, you’ll need to be supervised by a friend, family member, or guardian over the age of 18 in order to carry out any fundraising activity.

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.