Member systems administrator volunteer roles in Elmbridge, surrey

About us

The London Foundation for Banking & Finance’s (LFBF) is a registered charity incorporated by Royal Charter. Our charitable purpose ‘is the advancement of knowledge of and education in financial services and to carry out research and publish the results for the benefit of the public.’

LFBF also recognises the highest level of professional competence by awarding chartered status to individuals who have demonstrated their commitment to continued education and professional excellence within Financial Services.

Our Story

The London Foundation for Banking & Finance (LFBF) started life back in March 1879, when a group of bank workers came together to establish leadership and professional practice principles for the industry. They created the first Institute of Bankers in England and Wales to offer educational resources to those in the sector.

Over the years, the organisation developed its own industry leading qualifications to create a gold standard of banking and financial education. It also established itself as a leading voice in the banking world, providing invaluable insights into all areas of the industry and promoting the highest standards of professional competency.

Today, we exist to support the advancement of knowledge and education in financial services. Previously, we were called The London Institute of Banking and Finance (LIBF), and we were renamed following the sale of our education and training activities in March 2023.

Today, our focus is on:

• Supporting our members and creating community: We support financial services professionals, nurturing diversity, innovation and professional excellence. We believe that working with the financial services industry is crucial for building financial capability.
• Sharing insights and best practice: We produce research and thought leadership in financial capability and through our think-tank, the Centre for the Study of Financial Innovation. We believe that change requires evidence and innovative thought.
• Building financial capability: We work directly and through sponsorship and partnerships to reach individuals across the UK, empowering them with the skills they need to become financially capable. We believe everyone should have an opportunity to be financially capable.

 About the role

Our trustees play a vital role ensuring that The London Foundation for Banking & Finance (LFBF) achieves its charitable purpose. They oversee the overall strategic management and administration of the charity. They also ensure that LFBF has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable LFBF to grow and thrive, and through this, achieve our mission.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Role responsibilities

The primary responsibilities of the trustee are as follows:

• Support and provide advice on LFBF’s purpose, vision, goals and activities.
• Approve strategic objectives and policies and monitor and evaluate their implementation.
• Oversee LFBF’s financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve LFBF’s financial statements.
• Provide support and challenge to LFBF’s CEO in the exercise of their delegated authority and affairs.
• Keep abreast of changes in LFBF’s operating environment.
• Contribute to regular reviews of LFBF’s own governance.
• Attend Board meetings, adequately prepared to contribute to discussions.
• Attend LFBF events as appropriate.
• Use independent judgment, acting legally and in good faith to promote and protect LFBF’s interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of LFBFs objects, aims and reputation by applying their skills, expertise, knowledge and contacts.

As a small charity, there will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

You will have

We are looking for people willing to bring enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.  

We are particularly interested in recruiting those with experience across these sectors or groups:

• financial education / financial sector
• membership
• education
• research
• communications
• working with younger people
• digital / artificial intelligence
• marketing
• fund raising

Due to a number of our current trustees reaching their term in the coming months, we are looking to recruit up to 4 new trustees. In the main we are looking for experienced trustees however one trustee role will be available for those with little or no previous governance experience as we will provide a full induction and training.

In particular we are looking for:

• Knowledge and experience across 1 or more areas of our remit e.g. financial capability, education, membership, research, communications or in the areas of digital / artificial intelligence, marketing or fund raising
• Willingness and ability to understand and accept their responsibilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission.
• Willingness to lead according to our values.
• Integrity, probity and high ethical standards. 
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Further details including the anticipated time commitment for this role can be found within the Recruitment pack. To access the Recruitment pack, click on Quick Apply. 

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.

Applicants must have the right to work in the UK. 

About the Role:
In addition to the statutory duties of a Trustee, the Treasurer Trustee provides strategic financial oversight to support the organisation’s sustainability and effective governance.

The role is responsible for advising the Board on its financial duties, the implications of strategic decisions, and ensuring that appropriate financial policies and procedures are in place. It includes oversight of financial reporting, such as management accounts, budgets, and forecasts, and working in close collaboration with the CEO and Director of Finance and Resources.

The Treasurer Trustee also acts as a key liaison with external auditors, presents the annual report and accounts at the AGM on behalf of the Board, and chairs the Risk and Finance Sub-Committee.

Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.

Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.

What You Will Do

The specific responsibilities of the Treasurer Trustee are:

• Keeping the Board informed of its financial duties and responsibilities.
• Providing the Board with advice on the financial implications of their decisions and strategic plans.
• Ensuring RCSL has the appropriate financial policies and procedures.
• Having oversight of the preparation of regular financial reporting including the management accounts, forecasts and budgets.
• Liaising with and supporting the CEO and the Director of Finance and Resources.
• Liaising with the auditors and presenting the annual report and accounts to the AGM on behalf of the Board.
• Chairing a Risk and Finance sub-committee 

About You

Person Specification - Essential
Experience of being a Trustee

• An understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship.
• Significant experience of charity human resources including at a strategic level.
• An ability to work effectively as a member of a team.
• An ability to challenge current thinking, the method of governance and management of the organisation in a constructive manner.
• Ability to evaluate and interpret management information and other data/evidence.

Note:
This role is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 201. All Trustees are required to complete an enhanced DBS.

You will demonstrate:

• Proven experience in a relevant role or environment, with the ability to apply your skills confidently and effectively
• Strong communication skills, with the ability to engage professionally with a range of stakeholders
• Excellent organisational and time‑management skills, with the ability to prioritise workloads and meet deadlines
• A high level of accuracy and attention to detail
• The ability to work independently while also contributing positively as part of a team
• A proactive, problem‑solving approach and a willingness to take ownership of tasks
• Competence in using relevant systems, tools, or software required for the role
• A professional, confidential, and ethical approach to your work

Desirable
What You Bring

• Commitment to feminist, survivor‑led practice
• Anti‑racist and anti‑discriminatory values
• Ability to work independently and collaboratively
• Commitment to learning, reflection and self‑care

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.

This includes:

• Promoting the safety and wellbeing of service users
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values‑based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• DBS checks (enhanced or basic, depending on the role)

Safeguarding training and ongoing supervision

Interview Process:
Candidates will be required to attend a 3 stage interview:
Stage one: phone call
Stage 2 MS Teams Call with CEO and Board of Trustees
Stage 3: Interview with CEO and Trustee / or Director 

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Feminist and trauma‑informed practice
• Role‑specific responsibilities
• Role‑specific assessment details 

Post holder will be required to undertake either Enhanced DBS

Equality, Feminism and Inclusion

RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.

We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors including:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socio‑economic background
• Immigration status
• Faith and culture

We are committed to removing barriers and creating an inclusive workplace.

Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process,
such as:

• Alternative interview timings
• Additional time for written tasks
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.

This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable). 

How to Apply 

Please submit:  

• Your CV 
• A cover letter outlining why this role appeals to you 
• A supporting statement demonstrating how your experience meets the skills and requirements outlined in the person specification
• Applications should be sent in PDF format 
• Closing date:  Applications will be reviewed on a rolling basis until the position is filled. 
• Interview date(s):  Two-stage process consisting of an informal conversation followed by an interview with the CEO and Chair. 

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 

AI in Job Applications

We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience. 

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

Behind every programme we run and every family we support, there is careful administration keeping everything in order. We are looking for a Volunteer Admin Coordinator to be that backbone — someone who takes ownership of the detail, keeps our systems running, and makes sure the rest of the team can focus on delivery.

This is an ideal role for someone who is highly organised, discreet, and takes real pride in getting things right.

KEY RESPONSIBILITIES

Day-to-Day Administration

• Manage correspondence, scheduling, and general administrative tasks across the organisation

• Maintain accurate records, databases, and filing systems in line with GDPR and data protection requirements

• Support the preparation of reports, meeting notes, and key organisational documents

Operational Support

• Support the Operations Manager with administrative aspects of HR, finance, and governance

• Help coordinate onboarding for volunteers and new team members

• Track outputs, attendance, and impact data for monitoring and evaluation

Communications & Coordination

• Act as the first point of contact for internal queries — directing people quickly and clearly

• Maintain shared systems and tools so information is easy to find and act on

• Support communication between teams, leadership, and external partners

Governance & Compliance Support

• Help prepare materials for Trustee and leadership meetings

• Support safeguarding admin — DBS checks, consent forms, and record keeping

• Flag gaps in processes and help develop simple, workable solutions

WHO WE'RE LOOKING FOR

• Highly organised with strong attention to detail

• Reliable, discreet, and trustworthy — able to handle sensitive information with care

• Strong written and verbal communication skills

• Confident using digital tools and office systems (Microsoft Office, Google Workspace)

• Able to manage their own time and follow tasks through to completion

• A team player who also takes initiative when needed

• Committed to the values and mission of Children With Voices

This is a voluntary role with real responsibility. We need someone reliable and thorough who takes pride in the detail. You will be supporting a team that serves some of Hackney's most vulnerable children and families — and that matters enormously to us

We’re looking for a Treasurer to join our Board of Trustees. Everyone deserves a safe, clean, dignified place to call home. Join us, and help end housing poverty.

• Role: Treasurer / Trustee. In addition to the specific responsibilities stated below, you will assume all the usual duties of a Trustee.

• Volunteer: Trustees are volunteers. The role is not paid, however reasonable expenses may be claimed e.g. local travel.

• Time: Three year term, with annual review. Estimated 0.5-2 days per month, including attending six Board meetings per year. You may also be a sub-committee member and attend specific meetings.

• Location: Remote

ROLE OVERVIEW

The role involves monitoring the financial administration of the charity and reporting to the Board at regular intervals on its state of financial health. The Treasurer will assist the team in setting AzuKo’s strategy, support AzuKo’s staff and ensure all financial affairs are legal, constitutional and within accepted accounting practice.

RESPONSIBILITIES

• Ensure there is financial stability with effective and efficient administration

• Monitor and report on the financial health of the charity (balance sheet, cash flow, fundraising performance etc) at Trustee meetings

• Prepare and process payroll for employees

• Oversee production of financial reports / returns, accounts and audits

• Ensure proper records are kept and effective financial procedures are in place

• Participate in other tasks as arise from time to time, such as interviewing new Trustees, helping with fundraising events

• Act as an ambassador for our cause and for AzuKo

QUALITIES

Essential

• Proven ability to communicate financial information

• Analytical and evaluation skills, demonstrating good judgement

• Competent IT and spreadsheet skills

• Experience of payroll and accounting systems

• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

Desirable

• Qualified accountant with demonstrated commercial awareness

• Knowledge the charities Statement of Recommended Practice (SORP)

WHO ARE WE LOOKING FOR?

We expect all team members to share our values. All AzuKo trustees are active in advocating, fundraising and networking.

THE IMPACT OF THIS ROLE

Our work supports the homeless, landless and those living in housing poverty. Contributing to AzuKo means building a fairer world for all.

WHY BE A TRUSTEE

As a small charity AzuKo recognises the great work, time and commitment of our Board. This position is an opportunity to:

• Give back to a charity that is dedicated to creating positive impact

• Enhance your CV and open doors to new career paths

• Make a difference to those in need

• Learn about the strategy side of charities

• Utilise your experience and skills within the voluntary sector

• Work with an interesting team from diverse backgrounds

HOW TO APPLY

Application is by CV and supporting statement outlining the reasons for your interest in this Treasurer role. Submit your application via our website.

• Application deadline: Rolling
• Interviews via telephone and Zoom

AzuKo is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religious belief, sexual orientation or age. We value and respect all differences in people (seen and unseen).

College of Sexual and Reproductive Healthcare (CoSRH)
Voluntary role | Travel expenses reimbursed | Hybrid (London and/or virtual)

CoSRH is seeking an experienced Digital, Technology and Cyber Security Trustee to join its Board and provide strategic leadership on technology, digital innovation, data governance, and cyber security.

As a Trustee, you will share collective responsibility for the governance, sustainability, and strategic direction of CoSRH. In this specialist role, you will act as the Board’s lead on digital and technology matters, offering insight and constructive challenge to ensure CoSRH’s technology strategy is forward‑looking, secure, ethical, and aligned with the organisation’s mission and member needs.

Key responsibilities include overseeing digital transformation and technology investment, advising on cyber security risk and incident preparedness, supporting data protection and GDPR compliance, and contributing to decisions on technology procurement and supplier management. You will also help the Board understand the implications of emerging technologies, such as AI and automation, and support the development of digital capability and awareness across the organisation.

We are looking for someone with significant senior‑level experience in IT, digital technology, or cyber security, ideally with board or executive‑level exposure. You will be able to communicate complex technical issues clearly to non‑technical audiences and have a strong understanding of governance, risk, and compliance. Experience in the charity, healthcare, or membership sectors is desirable but not essential.

Time commitment: Approximately 12 days per year
Term: Three years, with the possibility of renewal

This is an excellent opportunity to use your expertise to make a meaningful impact in a respected healthcare charity.

As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

About Us

Health in the Margins C.I.C. is a newly established UK Community Interest Company. We centre the voices, values and healing traditions of frontline communities- those most affected by health inequalities.

We do this through:

• community-led research & education
• co-designed health programmes and evaluation
• policy and advocacy work

Founded in September 2025, we are in our first year. We are currently building partnerships and securing funding, with plans to increase programme delivery in 2026.

Our Mission: Striving towards epistemic justice, our mission is to centre the voices, values and healing traditions of frontline communities towards the goal of advancing health equity.

The Opportunity

We are looking for a new non-executive director to join our board and help guide the organisation as we grow.

As a small, founder-led organisation, we need someone who can offer strategic thinking, support strong and ethical governance, and help us build a sustainable foundation while staying true to our values and accountable to community.

This is an opportunity to shape an organisation from an early stage and contribute to work focused on health justice. We are looking for someone who is not only skilled, but also personally committed to this work and willing to engage thoughtfully with the communities we come from and work with.

Who we are looking for

We are interested in someone who is passionate about tackling health inequity and motivated to contribute to grassroots, community-led work. We are recruiting 1 or 2 new directors. As we are newly established, experience in one or more of the following would be helpful:

• Strategic thinking aligned with our mission
• Governance (for example as a trustee or director of a charity or CIC) to help us with activities such as updating our bye-laws
• Fundraising (especially with trusts and foundations)
• Developing sustainable income or partnerships
• Finance, risk or organisational sustainability
• Supporting early-stage or growing organisations

We are committed to ensuring our board reflects the communities most affected by health inequalities. We strongly encourage applications from people with lived experience of these issues, including (but not limited to) those from Global Majority communities, disabled people, people with long-term health conditions, migrants, and LGBTQIA+ communities.

We value knowledge gained through community work, lived experience, and informal leadership.

We recognise that this experience often brings valuable insight into systems, access, and equity that is not always captured through formal professional routes.

We are also keen to hear from people who may not have extensive formal board experience, but who have:

• Held responsibility in community, voluntary or informal leadership roles
• Worked closely with marginalised communities
• Contributed to decision-making in grassroots or movement spaces

What matters most to us is not a specific career path, but the ability to engage seriously with governance, bring thoughtful perspective, and contribute to an organisation that is still being shaped.

What You Will Do

You will be part of a small grassroots team that is committed to closing the health gaps in our communities. In this role, you will:

• Provide strategic guidance and oversight
• Help ensure strong governance and accountability
• Support our fundraising approach and sustainability
• Contribute to risk management and sustainability planning
• Act as an ambassador for the organisation
• Attend quarterly board meetings (online)

Time commitment: Approximately 4–6 hours per month.

This is a voluntary (unpaid) role.

What You Will Gain

• The chance to shape a new organisation from the ground up
• The chance to contribute to transformative work in global health equity
• The opportunity to support meaningful, community-led work on health

Person Specification

We are looking for someone who:

• Understands governance responsibilities
• Can offer constructive challenge and independent thinking
• Shares our commitment to equity and community leadership
• Works collaboratively and respectfully
• Can commit reliably to board activities

We are particularly keen to strengthen the independence of our board and welcome applicants who are not connected personally or professionally to the current directors.

How to Apply

Please send:

• A short statement (maximum 1 page or up to 5 minutes audio/video) outlining:
  • Your governance experience
  • Why you’re interested in Health in the Margins
  • What you would bring to the role
• A CV or a short summary of your relevant experience (this can include unpaid or community-based work)

Deadline: Monday 18 May 2026 (end of day)

We will invite shortlisted candidates to an informal online conversation.

If you would like to discuss the role before applying or need a different format to apply, please contact us.

We will review applications on a rolling basis and may close early if we find a suitable candidate.

JOB PURPOSE:

This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations

At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.

This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.

Role Summary

The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.

While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.

The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.

REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:

• Google Sheets / Microsoft Excel
• Data tracking and reporting tools
• Ability to organize and interpret large sets of data

Analytical Skills

• Strong problem-solving and critical thinking ability
• Ability to identify patterns, trends, and inefficiencies
• Detail-oriented with a structured approach to analysis

Communication Skills

• Ability to present data in a clear, concise, and actionable format
• Strong written communication for reporting

Organizational Awareness

• Understanding of how teams and workflows interact
• Ability to think in systems, not just tasks

PREFERRED QUALIFICATIONS (NOT MANDATORY):

• Background in Operations, Business Administration, or related fields
• Previous experience in Operations analysis, project tracking, or process improvement roles
• (Experience working in remote or volunteer-based organizations is an advantage)

CORE OBJECTIVES:

• Provide clear visibility into operational performance and system effectiveness
• Identify inefficiencies, bottlenecks, and structural gaps in workflows and processes
• Recommend practical, system-level improvements (not just data observations)
• Support leadership with structured insights that drive operational decisions
• Strengthen accountability, clarity, and scalability across the organization’s operations

KEY RESPONSIBILITIES:

1. Data Tracking & Performance Monitoring

• Develop and maintain centralized tracking systems (e.g., Google Sheets, Airtable) to support operational visibility
• Monitor key operational metrics across departments, including:
  • Volunteer recruitment and onboarding timelines
  • Task completion rates across teams
  • Program and project delivery timelines
• Ensure data is accurate, relevant, and structured to inform operational decisions (not just reporting)

2. Reporting & Operational Insights

• Prepare weekly or bi-weekly operational reports for leadership
• Go beyond reporting by clearly highlighting:
  • Root causes of inefficiencies
  • System and workflow gaps
  • Operational risks
• Translate data and observations into clear, actionable, system-focused recommendations

3. Process Analysis & Workflow Design

• Document and map existing workflows across functions (HR, Programs, Operations, etc.)
• Analyze how work actually flows across teams—not just what is recorded in data
• Identify bottlenecks

✅ The Operations Analyst WILL:

❌ The Operations Analyst WILL NOT:

○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems

4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions

5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements

6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed

SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:

• Analyze workflows, systems, and operational performance
• Design and recommend process and system improvements
• Provide structured insights that inform operational decisions
• Function as a Data Analyst focused solely on datasets and reporting
• Be limited to producing reports without contributing to process improvement and system design
• Manage or supervise team members
• Enforce task completion or handle administrative coordination

WORKING RELATIONSHIP:
The Operations Analyst will:

• Report directly to the Director of Central Operations & Executive Coordination
• Support decision-making but will not replace leadership authority
• Work collaboratively across all teams while maintaining objectivity and independence

KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:

• Quality and impact of operational insights and recommendations
• Measurable improvements in workflow efficiency and system effectiveness
• Reduction in process bottlenecks and delays
• Clarity and usability of operational tracking systems
• Contribution to scalable and well-structured operational processes

What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:

• Establish a functional and structured operations tracking system
• Deliver insight-driven reports that highlight system-level issues (not just data summaries)
• Identify and recommend improvements to at least 2–3 key operational workflows
• Provide leadership with clear visibility into how operations actually function and where improvements are needed

Additional Notes

• This is a strategic operations role, not a purely analytical or reporting position
• Ideal for individuals who are passionate about:
  • Improving how organizations function
  • Designing better systems and workflows
  • Driving efficiency through structure and clarity

Important to be clear:

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:
Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

This is an exciting and strategic moment to join the Board of The Leprosy Mission Great Britain (TLMGB). We are fortunate to have a dedicated and experienced group of trustees, but with several members nearing the end of their tenure, we are looking to appoint five new trustees during 2026. We particularly welcome applicants who are passionate about International Development and who see themselves as strategic generalists.

The Leprosy Mission is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience tackling this ancient disease. As a leading international Christian development organisation, we operate as a Global Fellowship comprising members from 27 countries. We work with people of all faiths and none to bring about the defeat of leprosy and transformation in the lives of people affected. TLMGB works in 9 countries across Africa and Asia.  We raise funds, promote research and innovation, and support our partners to strengthen health systems, provide life changing health care services, skills training and opportunities for those who have been excluded and rejected by society.

As an organisation we are seeking transformational growth. Our goal is to see a leprosy-free world. Our vision is for ‘leprosy defeated, lives transformed’, meaning a world with zero transmission, zero disability and zero discrimination.

Trustees play a vital role in leading the organisation. Each trustee is expected to contribute their skills, knowledge, networks and experience to support sound decision-making. Alongside reviewing board papers, this may include leading discussions, offering advice and guidance on new initiatives, and contributing expertise in areas relevant to the organisation’s work. Trustees also hold statutory responsibilities relating to governance. Further details, along with more information about the role and our work, can be found in the candidate information pack on our website.

TLMGB has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including our code of conduct and safeguarding policies. Recruitment to roles within TLMGB includes, in particular, criminal record checks/screening and the collection of relevant references.

As an explicitly Christian charity, TLMGB is seeking candidates who are committed Christians, willing to uphold and contribute to the organisation’s Christian ethos. This includes engaging in and at times leading prayer within the organisation, demonstrating alignment with our values, and showing active involvement in their Christian community. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status, or other category protected by law. *In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practising Christian.

To apply, please visit our website where you will be asked to upload a summary CV together with a covering letter outlining how your skills and experience will contribute to the Board.

Closing date: Wednesday 13 May 2026.

Preliminary interviews (virtual): 2 June 2026 and 11 June 2026.

In-person interviews (Peterborough office): Thursday 23 July 2026.

The role is subject to an enhanced DBS clearance, and all offers are subject to satisfactory reference checks.

Registered Charity number 1050327

We are looking for a new independent trustee who can bring fresh perspectives and objective judgment from outside our immediate membership to join our very committed board. The successful candidate will need to demonstrate knowledge and understanding of charity law and regulation.

Location: Attendance at 4 board meetings (mainly online but with 1-2 in London) each year, and attendance at the Board strategy day.

You may also be required to attend the Council’s annual general meeting and any other general meetings. There may also be additional requirements upon appointment and periodically thereafter for training days in the Council’s office in central London. There will be a full induction as part of the onboarding process.

Remuneration: This is as voluntary unpaid role. Reasonable travel expenses will be reimbursed.

About: The Council of Deans of Health is a membership organisation and charity representing over 100 UK universities and colleges engaged in education and research for nursing, midwifery, and the allied health professions. At any one time, our members educate around 200,000 current and future professionals and carry out research that improves the population’s health and wellbeing.

Our Board of Trustees is responsible for oversight of the administration and management of the Council, which is led by the CEO who is accountable to the Board. The role of the Board includes setting and monitoring the implementation of the Council's strategy, and ensuring its financial sustainability and its compliance with legal requirements. The Board of Trustees will play an important role in taking forward the Council’s strategy, overseeing the continued growth of the Council, ensuring its financial sustainability, and avoiding exposing the charity’s assets, beneficiaries or reputation to undue risk. The Board comprises a mix of trustees drawn from our member organisations and independent trustees from a range of different professional backgrounds and experience.  

Key responsibilities:

• Contribute to the overall strategic direction of the Council, including taking forward the Council's agreed strategy.
• Ensure the Council complies with its governing document, company law, charity law and any other relevant legislation or regulations.
• Oversee the Council’s financial management with the overall aim of achieving financial sustainability.
• Safeguard the organisation and advise on diversification of income to support the Council’s development.
• Work effectively and collaboratively with the Chair and other Board members in providing support and effective scrutiny to the Council's senior staff team.

Some of the essential competencies we are looking for all Trustees:

• Demonstrate a commitment to understanding the Council's business, the sector context and wider policy issues across the four nations of the UK.
• Demonstrate excellent communication skills and an enabling, inclusive approach.
• Ability to think strategically and offer advice, guidance, support and constructive challenge to oversee the effective delivery of the Council’s strategic objectives.
• Demonstrate a track record of collaborative working in an organisation with a wide range of internal and external stakeholders.
• Ideally, have experience at senior management or board level in other organisations and experience of charity governance.

Full details of the role and responsibilities required can be found in the candidate information pack. Please apply by following the instructions in the candidate information pack. The closing date is 22 May 2026 at 4pm. 

Ref: V267 | Support Group Volunteer | Greenwich, London

We’re looking for one Support Group Volunteer over the age of 18 years old, based at St. Marys (Eltham) Community Complex Association, 180 Eltham High Street, London, SE9 1BJ.

You’ll be volunteering every Thursday between 10:30am and 12:30pm.

As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

· A people person, with good listening skills

· A great communicator who enjoys meeting new people

· Good at putting people at ease

· Reliable and organised

· Passionate about supporting people affected by stroke

· IT literate, have good administrative and record keeping skills and be able to follow relevant policies

A Disclosure and Barring Service (DBS) check is required for this role.

Interested in this role?

Find out more by downloading the role description for the Support Group Volunteer role for the Greenwich group.

About Us

About the Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association, and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led social enterprise committed to addressing generational trauma, childhood sexual abuse, and wider community challenges. We focus on building effective, streamlined systems that empower our team to deliver impactful services with professionalism and care.

Role Overview

We are looking for a skilled CiviCRM Specialist / Developer to optimise and manage our CiviCRM platform. You will customise systems, resolve technical issues, and enhance workflows, ensuring our data, reporting, and processes run smoothly.

This is a key role that will directly influence how we engage with members, volunteers, and stakeholders. While initially a volunteer position, there is strong potential for this to become a paid role as the organisation grows.

Key Responsibilities

• Customise and configure CiviCRM (modules, forms, workflows, reports)
• Identify, troubleshoot, and resolve bugs and system issues
• Develop new features and functionality to support organisational needs
• Integrate CiviCRM with platforms such as Drupal or WordPress
• Train staff and volunteers on system use and best practices
• Monitor performance, data integrity, and system security
• Recommend improvements to enhance efficiency and user experience

Required Skills & Experience

• Proven experience with CiviCRM development and administration
• Strong knowledge of PHP, MySQL, HTML/CSS, JavaScript, and APIs
• Experience with Drupal and/or WordPress integration (preferred)
• Strong troubleshooting and problem-solving skills
• Experience building workflows, automation, and reports
• Ability to work independently and manage priorities
• Excellent communication skills, including training non-technical users
• Passion for mission-driven, community-focused work

Why Join Us?

• Be part of a purpose-driven, global organisation
• Play a key role in shaping systems that drive real social impact
• Flexible, fully remote working environment
• Gain valuable experience in a strategic, high-impact role
• Opportunity to transition into a paid position as we scale

Before You Apply

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for data integrity and stakeholder relationships
• Formal qualifications are not required but are desirable
• Equivalent hands-on experience is essential

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion focused on systems, workflows, and problem-solving

If you believe that well-structured systems can drive meaningful change, and that data and processes are key to organisational impact, we would love to hear from you.

The Role - Volunteer Operations Coordinator

Job Purpose:

At Tell My Truth and Shame the Devil C.I.C., our work depends on clarity, coordination and consistency. Operations are not just processes; they are the structure that enables people, programmes and purpose to function effectively. 

The Operations Coordinator ensures that organisational activity is aligned, visible and executed efficiently in line with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting teams, workflows and systems ensuring that day-to-day operations are coordinated, accountable and sustainable as the C.I.C grow.

This is not a purely administrative role. It is coordination-driven, systems-focused and central to how the organisation delivers impact behind the scenes.

This role exists to:

• Support the coordination and execution of day-to-day organisational activities 
• Translate organisational priorities into structured, actionable workflows 
• Maintain and improve systems that support operational efficiency and team alignment 
• Monitor progress, identify gaps and ensure timely follow-through across functions 
• Support compliance with safeguarding and organisational policies 
• Ensure consistency, documentation and scalability across operational processes 

You are the link between teams, systems, execution and organisational visibility.

About the role:

To provide operational coordination, execution support and oversight of day-to-day organisational activities ensuring that work is effectively implemented, tracked and aligned with the C.I.C’s mission and safeguarding values.

The Operations Coordinator ensures that work happens effectively, while the Operations Analyst ensures that work happens efficiently. Both roles are complementary: one drives execution, the other drives improvement.

Why This Role Matters

Strong operational coordination:

• Ensures that tasks, projects and priorities are clearly organised and executed effectively 
• Maintains safeguarding, compliance and ethical standards across all activities 
• Creates visibility of who is doing what across the organisation 
• Builds structured workflows that reduce confusion and duplication 
• Strengthens the organisation’s ability to deliver consistently and grow sustainably 

Without this role, organisational activity can become fragmented, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that work is delivered effectively and aligned with its purpose.

Experience Qualification and Requirements

Technical & Operational Skills

Strong proficiency in:

• Google Workspace (Docs, Sheets) / Microsoft Office (especially Excel) 
• Project, task and workflow management tools 
• Operational and coordination systems (e.g., HubSpot, Salesforce or similar platforms) 
• Ability to organise, track and maintain accurate operational data 

Coordination & Execution Skills

• Strong coordination and organisational ability across multiple activities 
• Ability to manage competing priorities and ensure timely delivery 
• High attention to detail with consistent follow-through 
• Ability to translate plans into clear, actionable steps 

Problem-Solving & Judgment

• Strong practical problem-solving skills 
• Ability to identify issues, gaps and inefficiencies in workflows 
• Sound judgment in escalation and decision-making 
• Ability to adapt quickly in a fast-moving operational environment 

Communication & Collaboration

• Excellent written and verbal communication skills 
• Ability to communicate clearly across teams and functions 
• Strong stakeholder management and cross-team collaboration 
• Ability to provide clear updates on progress, tasks and outcomes 

Organisational Awareness

• Strong understanding of how teams, workflows and priorities interact 
• Ability to think in terms of systems, coordination and execution 
• Awareness of operational dependencies and team alignment 

Professional Attributes

• Professionalism, discretion and reliability 
• Strong sense of accountability and ownership 
• Ability to maintain structure, consistency and confidentiality 

Qualifications

• Bachelor’s degree in Business Administration, Management or a related field (or equivalent practical experience) 
• Experience in operations, administration, coordination or similar roles (preferred) 
• Experience working within structured teams or multi-functional environments 

Preferred Background

• Operations 
• Business Administration 
• Project Coordination or related fields 

Preferred Experience

• Operations coordination or administrative support roles 
• Project or task tracking 
• Workflow or process coordination 
• Experience working in remote or volunteer-based organisations (advantageous)

Main Responsibilities/ Key Duties

Core Objectives:

• Ensure effective coordination and execution of day-to-day organisational activities 
• Maintain clear visibility of tasks, responsibilities and progress across all teams 
• Support timely delivery of projects, priorities and organisational goals 
• Strengthen accountability, communication and operational consistency 
• Enable smooth workflow execution across functions

1. Operational Coordination & Execution

• Coordinate and oversee daily operational activities across teams 
• Ensure tasks, projects and priorities are clearly assigned and executed on time 
• Translate organisational plans into structured, actionable workflows 
• Maintain momentum and continuity across ongoing activities 

2. Task Tracking & Progress Monitoring

• Track deliverables and monitor progress across teams and functions 
• Maintain centralised trackers (e.g., Google Sheets, project tools) 
• Follow up on action points to ensure completion and accountability 
• Ensure all task updates are accurate, visible and up to date 

3. Communication & Alignment

• Facilitate clear, consistent communication across departments 
• Act as a central coordination point between teams and leadership 
• Ensure alignment between priorities, timelines and deliverables 
• Provide structured updates on progress, risks and outcomes 

4. Meetings & Coordination Support

• Organise and support operational meetings across teams 
• Prepare agendas, capture notes and track action points 
• Ensure follow-through on decisions and assigned responsibilities 
• Maintain clear documentation of discussions and outcomes 

5. Systems & Workflow Management

• Maintain operational systems (emails, shared documents, trackers, workflows) 
• Ensure systems are organised, accessible and consistently used 
• Support on boarding, access and integration of team members into systems 
• Promote standardised processes and documentation practices 

6. Risk Identification & Escalation

• Identify operational inefficiencies, delays and bottlenecks 
• Proactively flag risks such as missed deadlines or lack of progress 
• Escalate complex, sensitive or high-risk issues to leadership 
• Support resolution by ensuring visibility and follow-through 

7. Cross-Functional Coordination

• Work closely with Team Leads, HR and Operations functions 
• Ensure coordination between teams to avoid duplication or misalignment 
• Support organisational cohesion through structured collaboration 
• Align execution with organisational priorities and capacity 

Scope and Boundaries for the Role

To ensure clarity and efficiency:

The Operations Coordinator WILL:

• Coordinate and track day-to-day operational activities 
• Ensure visibility, follow-through and alignment across teams 
• Support communication, structure and execution of workflows 

The Operations Coordinator WILL NOT:

• Make unilateral strategic or policy decisions 
• Replace Team Leads or assume ownership of departmental outputs 
• Independently enforce performance or manage staff 
• Take on purely analytical or reporting-focused responsibilities 

Working Relationship

The Operations Coordinator will:

• Report to the Director of Central Operations & Executive Coordination 
• Work closely with the Operations Analyst, Team Leads and support functions 
• Enable execution while supporting leadership direction 
• Act as a central coordination link across all teams 

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Timeliness and consistency of task and project execution 
• Visibility and accuracy of operational tracking systems 
• Effectiveness of communication and coordination across teams 
• Reduction in delays, bottlenecks and missed deadlines 
• Improved alignment and workflow efficiency across the organisation 

What Success Looks Like in This Role

Within the first 60–90 days, the Operations Coordinator should:

• Establish clear and functional task tracking and coordination systems 
• Ensure consistent follow-up and completion of key organisational activities 
• Improve visibility of responsibilities and progress across teams 
• Strengthen communication and alignment between functions 
• Support smoother, more efficient day-to-day operations 

Safeguarding, Quality & Delivery Risks

Safeguarding Risks

• Reduced oversight of shared systems and processes 
• Increased risk of misuse or mismanagement of sensitive information 
• Gaps in accountability and compliance monitoring 

Quality Risks

• Inconsistent standards and outputs across teams 
• Increased likelihood of errors due to lack of coordination 
• Reduced quality assurance and follow-through 

Delivery Risks

• Delays in project execution and missed timelines 
• Bottlenecks due to poor coordination 
• Reduced ability to meet organisational goals effectively

.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.

This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.

Key Responsibilities

• Monitor and support all live prize draw campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.