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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating inclusive, anti-sectarian, and empowering spaces for Muslims?
Inclusive Mosque Initiative is looking for a Chair of Trustees to help lead our mission forward.
The Chair provides visionary and strategic leadership to the Board
of Trustees of IMI, ensuring effective governance, accountability, and alignment with IMI’s
mission to create inclusive, safe, and inter-sectarian spaces for Muslim worship, learning, and
community building. This pivotal role supports the organisation’s growth and impact while
fostering a values-driven, accessible, and collaborative board culture.
Why Join the Board?
Who We’re Looking For
We welcome Trustees who:
To apply, see the role description packs and fill in the online form
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
Applicants must have the right to work in the UK.
About the Role:
In addition to the statutory duties of a Trustee, the Treasurer Trustee provides strategic financial oversight to support the organisation’s sustainability and effective governance.
The role is responsible for advising the Board on its financial duties, the implications of strategic decisions, and ensuring that appropriate financial policies and procedures are in place. It includes oversight of financial reporting, such as management accounts, budgets, and forecasts, and working in close collaboration with the CEO and Director of Finance and Resources.
The Treasurer Trustee also acts as a key liaison with external auditors, presents the annual report and accounts at the AGM on behalf of the Board, and chairs the Risk and Finance Sub-Committee.
Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.
Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.
What You Will Do
The specific responsibilities of the Treasurer Trustee are:
About You
Person Specification - Essential
Experience of being a Trustee
Note:
This role is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 201. All Trustees are required to complete an enhanced DBS.
You will demonstrate:
Desirable
What You Bring
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.
This includes:
Our safer recruitment processes include:
Safeguarding training and ongoing supervision
Interview Process:
Candidates will be required to attend a 3 stage interview:
Stage one: phone call
Stage 2 MS Teams Call with CEO and Board of Trustees
Stage 3: Interview with CEO and Trustee / or Director
The interview will explore experience and approach to:
Post holder will be required to undertake either Enhanced DBS
Equality, Feminism and Inclusion
RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors including:
We are committed to removing barriers and creating an inclusive workplace.
Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process,
such as:
Learning and Development
As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.
This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable).
How to Apply
Please submit:
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
AI in Job Applications
We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience.
cv and cover letter to be submitted in PDF
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Youth Brass Band of Great Britain (NYBBGB) is seeking to appoint three new Trustees to strengthen the skills and diversity of its Board.
We are particularly interested in individuals with expertise in one or more of the following areas:
About the Role
Trustees contribute to the effective governance of NYBBGB, ensuring the organisation is well run, financially sustainable, and delivering its charitable purposes for public benefit. Trustees act collectively as the Board and are not involved in day-to-day management.
Key responsibilities include:
We are looking for individuals who:
Previous trustee experience is not essential.
Time Commitment
NYBBGB is committed to widening participation and welcomes applications from individuals from diverse backgrounds.
We exist to give the brightest young brass and percussion musicians the opportunity to develop their musicianship, play together and inspire others.



The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.
Role Overview
As the LEARNING & DEVELOPMENT Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key ResponsibilitiesLeadership Development & Training
Instructional Design & Content Development
AI-Enhanced Instructional Design
Onboarding & Integration
Training Evaluation & Continuous Improvement
D&I Integration
Qualifications
Personal Attributes
Why Join QuilomboUK?
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you.
About the role:
We are looking for people to help lead some our teams across the organisation. We are volunteer led and manage 65+ volunteers across the country, most of them remoately. There are 10 different teams ranging from creative to business development. We are looking for up to 10 people to help with the coordination of feedback, delegation of tasks and assisting with running monthly meetings. We have a very diverse team of volunteers from all different culture, religons and disabilities.
Our values:
We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you!
What are we looking for?
We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.
Skillset;
Communication skills
Coordination skills
Delegration
Knowledge or previous experience of working with disabilities.
Knowledge of inclusive design and work practices or open to learning.
Organised
Adaptable
Willing to learn and develop
Thrill of building an online community.
Have a basic DBS check
Positive attitude towards disability or illness
Benefits of joining Buttons & Bubbles C.I.C:
Gaining valuable experience.
Improving your confidence
Allows you to explore potentially different areas of interest.
Benefits of volunteering with us:
Making a difference to the community
Makes a positive impact on people
Develop your current skill set and gain new skills.
Displays your level of commitment to future employers.
Displays your ability to balance and schedule your time effectively when seeking future
Employment opportunities
If you require any adjustments to participate in an interview please do let me know.
To increase inclusion and representation across society for disabled families.
The Biochemical Society is seeking to recruit three Independent Trustees for the Council of Trustees to serve an initial five-year term of office, with the potential to extend to a maximum eight-year term. Our Trustees shape the direction of the Society and the delivery of our work; promoting the importance of the molecular biosciences as a discipline, facilitating the sharing of knowledge and expertise and supporting molecular bio-scientists across all career stages.
As an Independent Trustee you will work closely with the wider Trustee Council to set the Society’s strategy, maintain oversight of the organisations’ financial position and manage organisational risk. Contributing an independent voice to discussions, you will collaborate effectively with others for the benefit of the Society. Trustees gain valuable experience in board/committee work, board room dynamics and the overall governance of a charity and company, whilst helping to make a real difference for the molecular bioscience community.
Trustees work closely with senior staff members, and other volunteers across the Society’s governance framework. The anticipated time commitment is approximately 12 days per year, for which reasonable expenses will be reimbursed should travel be required.
We are looking for individuals who are excited about contributing to the Society’s endeavours over the coming five-year period. Successful candidates will have:
• Good strategic vision and independent judgement
• Understanding of financial and organisational risk management and mitigation
• Willingness to contribute and collaborate, ad to act as an ambassador for the Society
We are particularly interested to hear from people with experience of business and/or commercial transformation, particularly in a charity, learned society or mission-led organisation. This could include:
• Creating, capturing and sustaining value in evolving operating environments and developing sustainable non-profit revenue models
• Shifting an organisation from one business model to another
• Leveraging digital platforms, data and technology (including AI where relevant) to enable scale, efficiency or new forms of value creation
Closing date for applications is Friday 22nd May 2026.
If you have any queries about this role, please email Sarah Jenner – Head of Governance, Marketing and EDI. To apply, please send in a CV and Cover letter via the apply button. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter.
We know that diverse teams make us stronger and more effective as an organisation, and we look forward to hearing from all interested candidates. Please note, you do not need to be based in the UK to apply for these roles.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
Founded in 1911, we’ve been at the forefront of advancing molecular bioscience for over 100 years.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Manager leads the Ethics Team as a volunteer, ensuring that all research conducted across the organisation meets high ethical standards. They translate strategic goals into practical plans, support volunteers in their development, and maintain a positive, inclusive team culture. The Manager provides oversight, guidance and operational leadership to ensure ethical, responsible and consistent research practice.
Key Responsibilities
Lead, motivate and support the Ethics Team to deliver high‑quality ethical oversight.
Translate strategic objectives into clear operational plans and manageable tasks.
Allocate volunteer capacity effectively and ensure smooth day‑to‑day functioning.
Provide expert guidance on ethical standards, research integrity and data management.
Support project teams in designing ethically robust research methodologies.
Make operational decisions that maintain compliance and effective team performance.
Monitor and evaluate volunteer performance, supporting development and confidence‑building.
Promote a positive, inclusive and supportive volunteer environment.
Resolve conflict, encourage collaboration and strengthen team cohesion.
Supervise Senior Officers/Senior Researchers/Senior Advisors and provide ongoing support.
Competency Requirements (Manager)
To succeed in this volunteer leadership role, the Manager should demonstrate:
Strong ethical awareness and the ability to guide others in applying ethical principles.
Clear, confident and sensitive communication skills.
Collaborative leadership that encourages shared responsibility for ethical practice.
Professionalism, integrity and fairness in all interactions.
Confident problem‑solving and risk‑aware decision‑making.
The ability to translate strategy into practical, achievable plans.
Supportive people‑management skills, including coaching, feedback and conflict resolution.
Effective resource and capacity management.
A commitment to volunteer wellbeing and positive team culture.
Role Requirements (Manager)
Because this is a senior volunteer leadership role, the following experience is required:
At least 4 years of experience conducting research and managing ethical considerations, including applying ethical frameworks and handling data responsibly.
A minimum of 2 years of progressive supervision experience in a research or ethics‑related context (e.g., supervising researchers, overseeing ethical review processes, or leading project teams).
A strong understanding of research governance, ethical risk and responsible data management.
Experience supporting others’ development, ideally in a volunteer or mixed‑experience environment.
The client requests no contact from agencies or media sales.
The e-Assessment Association (eAA) is the leading professional membership body promoting better assessment through technology. We bring together awarding organisations, education providers, technology suppliers, researchers and policymakers to advance high-quality, innovative assessment practice in the UK and internationally.
We are now seeking a new Chair of the Board to lead the next phase of the Association’s development.
This is a high-impact governance role for an experienced senior leader who is passionate about assessment, education and technology, and who enjoys working collaboratively to make a difference across a complex and evolving sector.
Why this role matters
The Chair plays a pivotal role in shaping the direction, influence and effectiveness of the eAA.
Working with a committed Board of Directors and a small, professional operational team, the Chair provides strategic leadership, ensures strong governance, and acts as an ambassador for the Association and its members.
The Chair of the eAA Limited also serves as Chair of the Board of e-Assessment Services Limited, the Association’s trading subsidiary, supporting the sustainability and growth of the organisation.
This is an opportunity to:
The role is supported by an annual honorarium of £6,000 in recognition of the time commitment and responsibility involved.
What you’ll be doing
As Chair, you will:
Provide strategic leadership
Ensure strong governance
Ensure the Association operates within its governance framework and complies with all statutory and fiduciary duties.
Foster a positive, inclusive and professional Board culture that encourages open discussion, diverse perspectives and collective decision-making.
Work closely with the Vice-Chair and other Directors to maintain continuity and effective governance processes.
Support and challenge the Executive
Represent and advocate
Essential experience and attributes
Desirable
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Abundant Woman
The Abundant Woman is a community-driven organisation dedicated to empowering women through self-development, mentorship, wellness, and advocacy. As we expand our initiatives, we are looking for a talented Website Designer to create and maintain a visually appealing, user-friendly, and high-performing website that reflects our mission and engages our audience.
Role Overview
We are seeking a creative and detail-oriented Website Manager to enhance, and manage our website. The ideal candidate will have experience in designing modern, responsive, and accessible websites that effectively communicate brand identity and improve user experience.
Key Responsibilities
Design & Develop: Create a visually appealing and fully functional website aligned with our brand identity.
User Experience (UX): Ensure intuitive navigation, mobile responsiveness, and a seamless user experience.
Content Management: Integrate and manage blog posts, event updates, and resources.
SEO Optimisation: Implement best practices to enhance website visibility and search rankings.
E-Commerce & Donations: Set up functionality for event ticket sales, fundraising, and online donations.
Security & Maintenance: Ensure site security, regular updates, and performance optimisation.
Requirements
Proven experience in web design and development (portfolio required).
Proficiency in Squarespace, Wix, or other CMS platforms.
Strong knowledge of HTML, CSS, and basic JavaScript.
Experience with SEO, UX/UI design, and mobile responsiveness.
Ability to integrate e-commerce, payment gateways, and donation platforms.
Excellent attention to detail and creativity.
A note: Passion for women's empowerment and community-driven projects is a plus!
This is a voluntary position for women only under the provisions of the Equality Act (2010), Schedule 9, Part 1. Such positive recruitment action is justified whenever it is a proportionate means of achieving a legitimate aim.
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
We are looking for few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria.
About the Role
The HR Programme Manager is a strategic leadership role responsible for overseeing the HR Programme and managing the HR Liaison. This position ensures the successful delivery of the HR Programme, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the HR Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.
Key Responsibilities
1. Strategic Oversight of the HR Programme
2. Team Leadership & Management
3. Stakeholder Engagement
4. Programme Design & Implementation
5. Monitoring & Evaluation
6. Communication & Advocacy
Required Skills
Preferred Qualifications
Job Types: Part-time, Volunteer
Benefits:
Application question(s):
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Choice International is a UK based not-for-profit international development organisation that seeks to address inequality issues both overseas and within the UK. We promote equality, diversity and inclusion via researching, developing and implementing development projects for disabled people and other disadvantaged communities in the UK and overseas.
In view of upcoming development projects, we are seeking applications for a Project Development & Marketing Volunteer to work from our office in East London. There is opportunity for working from home after the first month.
This is an exciting position that offers plenty of scope to make a real difference in support of equality and diversity. We are currently delivering disability sports projects and events in India and in London.
The role is to assist the organisation with the development of national and international programmes for disability and equality rights and other related projects through research, administration and writing proposals, emails and reports.
The main responsibilities will be:
• To research potential partnerships and assist in the development of project proposals
• To research funding opportunities and assist in the development of grant proposals
• To assist in the organisation and management of Choice International activities and events
• To represent Choice International at conferences, exhibitions and seminars, as necessary
• To support other administrative tasks, as necessary.
Applicants should have a positive, can-do attitude, be reliable and trustworthy. If you are passionate about equality diversity and international development and keen to gain valuable, hands-on experience, then we would like to hear from you.
Please note that this is a voluntary, unpaid position. However, depending on funding available we may be able to contribute to the cost of travel from your home to the office.
Please note due to the number of applications we receive we are unable to respond to all applicants hence only shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
The Abundant Woman is looking for an experienced and compassionate Human Resources (HR) Manager to help build and support our growing team. This role is essential for creating a positive work environment that reflects our mission of empowering women, ensuring our HR policies are inclusive, and managing the full HR lifecycle—from recruitment and onboarding to performance management and staff well-being.
Key Responsibilities
• Oversee recruitment, hiring, and onboarding processes to attract and retain top talent aligned with our values.
• Develop and implement HR policies that promote a positive, inclusive, and supportive workplace culture.
• Provide guidance and support on employee relations, performance management, and conflict resolution.
• Coordinate training and professional development opportunities to support employee growth and well-being.
• Ensure compliance with UK employment laws and maintain up-to-date employee records and HR documentation.
Key Skills and Qualifications
• Proven experience as an HR Manager or in a similar role, preferably in a nonprofit or social enterprise setting.
• Strong knowledge of UK employment law, HR best practices, and compliance requirements.
• Excellent interpersonal and communication skills, with an empathetic and solutions-oriented approach.
• Organisational and problem-solving skills, with attention to detail in managing HR processes.
• Passion for supporting a mission-driven team and fostering an inclusive work culture.
Why Join Us?
As the HR Manager at The Abundant Woman, you’ll be a key part of a mission-driven team dedicated to creating impactful change. This role offers the unique opportunity to shape our organisation’s culture and provide meaningful support to a team committed to empowering women.
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
The client requests no contact from agencies or media sales.
WANTED: Trustees to support over 3.5 million people living with genetic, rare and undiagnosed conditions.
Genetic Alliance UK is looking for three new trustees as well as a new chair due to existing board members having served the maximum time allowed.
About us
We are an alliance of over 220 charities and support groups with an ambitious strategy focused on working together to improve the lives of the 1 in 17 people in the UK affected by rare, genetic or undiagnosed conditions. We campaign for timely diagnosis, better coordinated care, and improvements in screening, testing, services and treatment.
What are we looking for?
We are seeking candidates with a personal or professional passion for driving these improvements, who can bring relevant skills and experience to help shape our work. As part of the organisation’s work to foster diversity, equity and inclusion, we aim to have a broad and varied membership of the Board. We encourage applications from the devolved nations of the UK. We particularly welcome applications from people with lived experience of rare, genetic or undiagnosed conditions either directly, via family and friends, or through a connection with one of our member organisations.
We are keen to recruit people with skills and knowledge in one or more of the following areas:
● Business development and income generation
● Human resources and people management
● Fundraising and philanthropy
● Media, communications and public relations
● Reproductive choice techniques and ethics
● Research in genetics or rare conditions.
What will you be doing?
Trustees play a key role in leading and supporting the charity. We ask them to:
● Attend four Board meetings each year (at least two meetings are held online, with one or two in-person Board meetings each year usually in central London)
● Attend one in-person Board Strategy Away Day each year (usually following one of the in-person Board meetings)
● Attend the one-hour Annual General Meeting in autumn each year
● Consider joining one of our sub-committees, with up to four online meetings each year.
The roles are voluntary (unpaid). We reimburse reasonable expenses necessary for attending meetings and taking part in Genetic Alliance UK activities.
Most of our trustees are sponsored by our member organisations. If you have a connection with one of the charities in our alliance or the conditions they support, please mention this on your application.
We will provide full induction for successful candidates.
All postholders will be appointed for a first term of up to three years, with a possible further three years and up to a maximum nine years in exceptional circumstances.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge Nightline is a confidential and anonymous listening service run by students, for students. We have been providing peer-to-peer support to students at the University of Cambridge and Anglia Ruskin University for over 50 years. We offer support via telephone and instant messaging (IM), and open at night when other support services are often closed.
Cambridge Nightline has recently appointed a Board of Trustees, and is working towards becoming a registered charity. Our aim as Trustees is to provide oversight and guidance to the student Executive Committee, whilst supporting them as much as possible to continue to lead the direction of the service.
We are now seeking a voluntary Treasurer to join the Board of Trustees.
For more details about Cambridge Nightline, job description and person specification, please see the attached recruitment pack.
Please note, this position is open to applicants resident in the United Kingdom, the Isle of Man, or the Channel Islands.
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Role of Treasurer of the Board
The Treasurer of the Board of Trustees will take the lead at board level in assuming responsibility for the financial oversight of Cambridge Nightline. You will work alongside the Board of Trustees and student Executive Committee in reviewing the organisation’s financial performance to ensure its finances are managed responsibly, in accordance with the objects of the organisation and with legal requirements.
The Treasurer of the Board will work closely with the Student Treasurer to oversee the budget and financial administration, and to ensure the sustainability of the organisation’s funding and reserves. As Cambridge Nightline works towards becoming a registered charity, you will provide advice and guidance to the Board of Trustees to ensure financial compliance with charity law.
The confidential night-time support service for University of Cambridge and Anglia Ruskin University
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an Email Marketing & Retention Manager to help build, improve, and manage the communication systems that support audience engagement, membership retention, fundraising campaigns, and community growth across the organisation.
About the role:
As Email Marketing & Retention Manager, you will be responsible for developing and implementing email marketing strategies, retention campaigns, and audience communication systems that strengthen relationships with members, supporters, and the wider community.
You will help create structured communication journeys that improve engagement, increase retention, and support organisational growth through ethical and mission-aligned marketing practices.
This role sits at the intersection of CRM management, analytics, automation, content strategy, and customer experience. Your work will directly affect how people connect with the organisation, engage with campaigns, participate in membership services, and remain informed about our work and mission.
Experience Qualification and Requirements
Formal qualifications are desirable but STRONG experience, initiative, and passion beat and top this always.
Main Responsibilities / Key Duties
· Develop, manage, and optimise email marketing campaigns across onboarding, newsletters, fundraising, retention, and community engagement.
· Build and maintain automated communication workflows and audience journeys.
· Manage audience segmentation to ensure communications are personalised, relevant, and effective.
· Work with the Analytics and Insights team to monitor, analyse, reforecast, and report campaign performance.
· Track retention, engagement, conversion, and communication performance metrics.
· Collaborate with design and content teams to create engaging email templates, messaging, and campaign visuals.
· Ensure consistency in tone, branding, and messaging across all communication channels.
· Manage CRM systems, subscriber databases, and email marketing platforms effectively.
· Ensure accurate data flows between CRM systems, automation tools, and analytics platforms.
· Support fundraising and promotional campaigns through strategic communication planning.
· Implement A/B testing and optimisation strategies to improve campaign performance and engagement.
· Monitor the effectiveness of offers, promotions, and retention campaigns within target audiences.
· Maintain audience lists and communication systems in compliance with GDPR and ethical data practices.
· Support the development of long-term retention and community engagement strategies.
· Document workflows, reporting processes, and campaign structures clearly for continuity and collaboration.
· Work within existing organisational systems while recommending improvements where appropriate.
· Collaborate with safeguarding, digital, and operations teams when handling sensitive or protected audience data.
Essential Skills and Experience
· Minimum of 3+ years experience in Email Marketing, CRM, or Retention Management.
· Strong experience managing email marketing campaigns from planning through execution and reporting.
· Practical experience using email marketing platforms such as Mailchimp, HubSpot, Salesforce Marketing Cloud, Klaviyo, or similar systems.
· Strong written and verbal communication skills.
· Experience using analytics and data insights to improve audience engagement and retention.
· Ability to manage multiple campaigns, workflows, and deadlines effectively.
· Understanding of CRM systems, automation tools, and audience segmentation strategies.
· Strong organisational skills and attention to detail.
· Ability to work collaboratively across digital, design, and content teams.
· Understanding of GDPR principles and ethical communication practices.
· Equivalent professional or voluntary experience accepted.
Desirable Skills and Experience
· Experience working within non-profit, CIC, advocacy, or community-led organisations.
· Experience supporting fundraising or membership campaigns.
· Familiarity with SMS marketing, push notifications, or multi-channel retention systems.
· Experience building automated customer or member journeys.
· Understanding of behavioural engagement and retention strategy.
· Experience using reporting dashboards and campaign analytics tools.
· Experience working in media, education, healing, or social impact environments.
What This Role Requires:
· Strong understanding of email marketing systems and retention strategy.
· Ability to create audience-focused communication campaigns.
· Understanding of CRM management and audience segmentation.
· Confidence working with analytics, reporting, and performance tracking.
· Ability to work independently while collaborating within wider digital systems.
· Comfort working within safeguarding, ethical communication, and data protection frameworks.
· formal qualifications is desirable but STRONG experience and passion beats and tops this always.
What This Role Offers You:
· Founding role in a community-owned digital infrastructure and communications project.
· Leadership-level experience building ethical communication systems for social impact.
· Opportunity to develop advanced skills in CRM, retention, automation, and digital engagement strategy.
· Direct contribution to education, membership, healing, and survivor-centred services.
· Experience working alongside digital teams, strategists, designers, and systems leads.
· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
What This Role Is Not For:
· People only interested in commercial or profit-driven marketing.
· Anyone uncomfortable working with serious or sensitive subject matter.
· Those seeking immediate or guaranteed income.
· Individuals unwilling to work with data, reporting, or structured communication systems.
· People who prefer not to work within shared systems, ethical standards, and collaborative processes.
If you believe communication should build trust, empower communities, and strengthen collective growth — and that ethical digital engagement can support healing, education, and social transformation — this role gives you the chance to help build the communication foundations of Tell My Truth and Shame the Devil C.I.C.
The client requests no contact from agencies or media sales.