Personal assistant volunteer roles

We are currently looking for a personal assistant to the charity's chair person.

Responsibilities typically include: 

· Acting as a first point of contact for enquiries: (email/calendar management and managing diaries 

· Typing, compiling, and preparing reports, presentations, and correspondence. 

· Miscellaneous tasks to support the Chair

· Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

· Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.  

· Communication skills: should be able to communicate effectively in writing. 

· Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

· Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

ADMIN MANAGER & COMPANY SECRETARY (VOLUNTEER ROLE)

SUNSHINE Charity – Because No One Should Live in Lockdown Forever

Do you remember lockdown?

1. The stillness.
2. The uncertainty.
3. The feeling of being cut off from the world.
4. The long days where connection felt far away.

Now imagine living like that every single day — not because of a pandemic, but because loneliness has quietly become someone’s whole life.

At SUNSHINE, we refuse to let that be anyone’s reality. Not in London. Not in our communities. Not while we’re here.

We’re here to bring back joy, connection and human warmth — and we need someone organised, steady and compassionate to help keep our young charity running smoothly behind the scenes.

Who We Are

SUNSHINE is a brand‑new, grassroots, 100% volunteer‑powered charity on a mission to brighten the lives of people experiencing loneliness and social isolation. We’re small, passionate, and building something hopeful from the ground up. We’re awaiting our charity number — but our mission is already alive, growing and ready to shine.

Now we need someone who can help us stay organised, compliant and confident as we grow.

Your Role: Admin Manager & Company Secretary

This is a vital role at the heart of our charity’s operations.

You will be the person who keeps us organised, compliant and functioning — the calm, reliable presence who ensures SUNSHINE runs smoothly as we build our services, our team and our impact.

You will:

• Manage our core administration, ensuring documents, records and processes are kept up to date

• Support the Board and CEO, helping prepare agendas, minutes and paperwork

• Ensure good governance, keeping us aligned with legal and regulatory requirements

• Maintain key policies, updating them as we grow

• Oversee filing systems, digital organisation and internal communications

• Support volunteer onboarding admin, helping us stay structured and efficient

• Be the organisational backbone, helping SUNSHINE stay steady, safe and well‑run

Your work will help us build a charity that people can trust — one that is safe, organised and ready to support those who need us most.

Who You Are

• You’re someone who loves order, clarity and good organisation.
• You’re reliable, detail‑focused and calm under pressure.
• You care deeply about people and want to use your skills to make a real difference.
• Maybe you’ve worked in admin, office management, governance, compliance or PA roles.
• Maybe you’ve supported Boards or senior leaders before.
• Maybe you’re simply brilliant at keeping things running smoothly.

What matters most is your heart, your steadiness, and your belief that loneliness should never be a life sentence.

Why Join Us Now?

Because this is the moment everything begins.

You won’t just be joining a charity — you’ll be helping to build it. Your organisation will shape our foundations. Your attention to detail will shape our safety. Your presence will help us bring sunshine into lives that have been dark for far too long.

If you want to be part of something hopeful, human and life‑changing, this is your moment.

How to Apply

Send us your CV and a short statement about why this role speaks to you.

We welcome people from all backgrounds, experiences and walks of life.

Let’s build a charity full of sunshine — together.

Mind in Enfield and Barnet is seeking a dedicated Volunteer Administrative Assistant to support our Advocacy Service. This role plays a vital part in ensuring people with mental health needs receive timely, confidential, and effective advocacy support. By assisting with referrals, communication, and day‑to‑day administrative tasks, you will help our advocates focus on supporting individuals while gaining valuable experience in a mental health service.

Purpose of the Role
To support the Advocacy Service with essential administrative tasks, ensuring referrals are 
processed efficiently and communication channels are effectively managed.

Key Responsibilities
• Process and log referrals received via the service inbox
• Monitor incoming calls and manage voicemail messages
• Maintain accurate records using Microsoft Excel and Word
• Support advocates with general administrative duties
• Ensure confidentiality when handling sensitive information
• Communicate effectively with team members and external contacts

Skills and Experience
• Proficient in Microsoft Excel and Word
• Good telephone manner and communication skills
• Well organised with strong attention to detail
• Able to work effectively as part of a team
• Ability to manage workload and prioritise tasks

Personal Qualities
• Reliable and punctual
• Friendly and approachable
• Positive and supportive attitude
• Willingness to learn

Benefits
• Gain experience within a mental health advocacy service
• Develop administrative and professional skills
• Work within a supportive team environment
• Make a meaningful contribution to supporting vulnerable individuals

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

Join us in leading positive change!

The Admin Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK and QMC Capoeira School runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits:

• Flexitime
• Work from home

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?

Work Location: Remote

The NIAS Creative Campus Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.

The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.

This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.

The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.

Key Responsibilities (You will gain practical experience in two or more of the listed areas)

1. Venue Administration Support

Support the venue coordinator with the day-to-day administration of the Creative Campus venue.

Responsibilities include:

• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks

2. Event Operations Support

Assist in the preparation and delivery of events hosted at the venue.

• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff

3. Social Media & Digital Promotion

Support the promotion of Creative Campus activities across digital platforms.

• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates

4. Website & Digital Content Management

Assist in maintaining the Creative Campus online presence.

• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns

5. Community Engagement & Partnerships

Support outreach activities to increase venue use and community participation.

• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes

Learning Opportunities

Successful candidates will gain practical experience in:

• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production

Person Specification

The ideal candidate will demonstrate the following:

Essential

• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative

Desirable

• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects

Personal Qualities

The successful candidate will be:

• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments

Benefits

The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses

Time Commitment

• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home

Role summary

To participate as a member of the Maintenance Team covering general maintenance, domestic and health and safety duties. A good level of fitness is required for this role.

Main duties of the role

• To undertake simple maintenance tasks such as painting, PPM (planned preventative maintenance), erecting shelving, etc

• To undertake tasks such as sweeping external areas, jet washing of car park, removal of weeds, Hedge trimming,

• To assist the maintenance team with the delivery of goods to other hospice sites

• To assist the maintenance team with the setting up and down of rooms for meetings, ensuring all furniture and equipment requested is supplied

• To report any maintenance, security or health and safety issues to the maintenance team

• To always wear personal protective equipment required for any task

• To liaise with contractors and suppliers as required

• To respect at all times the confidentiality of information

• To respect at all times the confidentiality of information covering patients, staff and volunteers 

• To conduct any other maintenance duties as requested by the Estates & Facilities team

Experience & qualifications required

• Experience of working in a maintenance or caretaking capacity is desirable 

• Knowledge or skills acquired through a hobby relevant and transferable to the role

Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.

An exciting opportunity has arisen for a Volunteer Cafe Worker to assist with the day to day running of our community cafe! This volunteer role will include supporting the team to serve hot and cold drinks drinks and food from the kitchen, as well as some cleaning duties and handling card payments. The café serves as a safe space for individuals with mental health challenges. 

Key Responsibilities:

• Help create a friendly and inclusive community space in the café by greeting customers with a friendly attitude
• Operate the till with card transactions (training will be provided).
• Maintain excellent hygiene and health & safety standards, including clearing and wiping tables, washing up, and ensuring the kitchen and seating areas are clean and tidy.

No experience required. Food hygiene training is required. Full training will be provided. This volunteer opportunity would suit someone with a strong positive attitude who has effective communication skills. We also require the individual to be reliable and punctual with the ability to be a team player. A resilient and non-judgmental attitude, with a willingness to learn is also required to succeed in this role.

We welcome individuals with lived experience of mental health challenges to apply.

Within our organisation, volunteers are highly valued and essential to delivering our services effectively. We encourage applications from everyone, regardless of their background. This includes people who have personal or professional experience with mental health challenges. We focus on providing comprehensive training, guidance, and supervision to ensure volunteers feel confident and capable in their roles. We support our volunteers' success and offer opportunities to network and socialise with trustees, staff, and fellow volunteers. We are committed to recognising the meaningful contribution every volunteer makes to our community.

This is a part-time, volunteer non paid role across 20 hours per week, on Mondays, Tuesdays, Wednesdays and Thursdays between the hours of 10am - 3pm. Please see attached.

Up to £20 per month of travel expenses will be covered.

Please apply to the volunteering email address attached, with a current CV and covering letter explaining your interest in this role. 

Job description

We are looking for Volunteer Charity Retail Assistants to assist in the running of WFRC’s retail shop to maximise sales of new and used goods that help us to generate vital funds to support the vital services that we provide for women and families. You will be providing invaluable help in the operation of our charity shop.

Principal Responsibilities:

• To serve customers and record purchases on the cash register
• To work with staff and other volunteers to sort, steam, hang, ticket and size donated clothing for sale in the shop.
• To help keep the shop clean.
• To assist with shop displays.
• Provide information leaflets and signpost any enquiries for WFRC services
• Comply with WFRC relevant Policies and Procedures
• Wear personal identity badge whilst volunteering
• Represent the professional standards of the charity

Key Skills & Abilities

• An interest in the shop, and an enthusiasm for raising money through its work.
• The ability to work as part of a team.
• A flexible approach
• Able to provide a friendly, high-quality service to customers
• Basic numeracy
• An understanding of the need for confidentiality
• Good timekeeping
• Reliability and trustworthiness
• A willingness to undertake the training required for the role.

Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood. ​

We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries. 

We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.

The Social Media Assistant supports our organisation in building and engaging with our online community. This role helps raise awareness of our work, share important updates, and create meaningful, accessible content across our social media platforms and communications channels.

Key Responsibilities:

• Create engaging and accessible social media content, including posts, graphics, short videos, and community updates.

• Support the planning and scheduling of social media content in line with campaigns, events, and organisational priorities.

• Help produce and distribute monthly newsletters to keep our community informed about news, opportunities, and updates.

• Monitor and moderate social media platforms to help maintain a safe, welcoming, and inclusive online space.

• Respond to inbox messages, comments, and general enquiries in a friendly, professional, and timely manner, escalating queries where needed.

• Support promotion of events, services, and community activities.

• Contribute ideas to help improve engagement and grow our online presence.

Skills and Experience:

• Good written communication skills with the ability to create engaging and clear content.

• Creativity and enthusiasm for social media and digital communication.

• Confidence using social media platforms.

• Familiarity with Facebook, Instagram, LinkedIn, BlueSky, and YouTube is desirable.

• Basic digital skills such as scheduling posts, using content creation tools, or editing images/videos (desirable but not essential).

• Ability to follow organisational guidance, tone of voice, and confidentiality expectations.

Personal Qualities:​

• Willing to work collaboratively as part of a team.

• Interest in supporting community engagement and awareness raising

Support and Training:

Training, guidance, and ongoing support will be provided. Volunteers will work closely with staff and other volunteers and will be supported to develop skills and confidence in social media and communications.

IT Assistant

Travel Radar provides high quality and relevant news across the Commercial Aviation & Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one of the leading providers of Aviation News available online. With an ever-growing remote team of over 50 staff, we bring exciting and interesting travel news 24/7 from around the globe to a reach of over 20 million users.

Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible through providing the latest news and how to improve journey quality.

We're on the lookout for someone who can totally own the work assigned to them within our IT team, developing the BEST tech-stack and services possible for our dedicated voluntary workforce.

You might be a BSc/BA student fresh out of Uni with ideas, an experienced IT mastermind looking to tackle a new challenge, Av Geek that loves the community or perhaps a current student looking to 'learn on the job' and get stuck in.

Regardless to your background, if this sounds like a good fit, we'd love to hear from you!

Please Note: This role is voluntary (unpaid) at this moment in time, but you will be working with the latest tools (LAMP Server, Microsoft365, Google Workspace).

Responsibilities:

• Helping maintain our IT Helpdesk, responding to queries and tickets raised by Travel Radar's volunteers.
• Maintaining Office365 including malware/phishing audits, creating new users, deleting users, and managing access to groups, Intranet pages and shared mailboxes.
• Maintaining public website pages including the About, Contact and Press/PR Hub pages (WordPress CMS).
• Helping with Linux Server Management tasks including audits, virus scans and weekly monitoring activities.

Essential Requirements:

• High IT competence
• Organisational skills to fulfill goals and obligations
• Ability to maintain confidential information of service users.
• Flexible and willingness to learn.
• Strong communication skill in English and any additional language both writing
• and verbal.
• Ability to collaborate and work independently

Desired Skills/Traits:

• • BSc/BA degree
• • An experienced IT mastermind

Misc.

Reports to: IT Manager

Reporting to you: N/A

Hours per Week: 5-10hrs per Week (flexible)

Please Note: This role is voluntary (not paid) but personal range of perks to benefit from.

Range of Perks to Benefit:

�� Unlimited Leave of Absence and flexible workload

�� Flexible working arrangements - fully remote position

�� Lunch & Travel Expenses covered for physical working

✈ Discount Program with 3000 retailers from travel to shopping to car insurance

��Physical and Mental Wellbeing Support

�� Great Training and Learning Resources

�� Press Pass to attend events, conferences, and airshows free

�� Latest Tech including free Office365, Grammarly Premium, Adobe Photoshop and Canva Pro subscription and access to company Virtual Machines

�� Flexible workload - a fully flexible that fits in with your availability and work-life balance

��Fully remote - we can supply a laptop/desktop device or virtual machine if required

�� Lunch & Travel Expenses covered for physical working (such as attending events and conferences)

✈ Discount Program with 3000 retailers from travel to shopping to car insurance

�� Great Training and Learning Resources including a fully funded CPD accreditation

�� Latest Tech including free Office365, Grammarly Premium, Adobe Photoshop and Canva Pro. These may be used both for Travel Radar and personal work

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Role Purpose:

To assist our charity shop team(s) in raising the essential funds which allow us to continue supporting local children and their families. 

Tasks & activities

Supporting with the day-to-day running of our charity shop, in which some of the activities may include:

• Handling, processing and attractively displaying donations,

• Providing excellent customer service and serving members of the public on the till,

• Being an advocate for Forget Met Not by promoting the work we do and the importance of raising funds.

Personal qualities & experience

You will need to have an interest in retail and customer service. Previous experience of working in retail is useful, but not essential as full training will be provided.

For this role you will need to be:

• Friendly and enthusiastic

• Honest, reliable and have a willingness to learn

• Self-aware as well as able to reflect on your own experiences and feelings