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We're looking for Initial Contact Advisers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere.
What will you do?
● complete an introduction to Citizens Advice and training for your role
● talk to clients over the phone, face to face, or online to explore whatproblems they’ve come for help with
● assess clients capacity and the level of help they need, to decide nextsteps
● find information about the clients’ problems and help them to understandtheir options
● identify when a client needs more in depth help than you can give at initialcontact, and make an appointment for them to come back
● write a summary of the clients’ problems and what action you’ve taken
● look out for problems’ that are common, or are unfair, and write a shortreport about the problem or a letter to an elected official like an MP, AMor local councillor.
Some examples of what you could do:
● help a client with rent arrears find how to get help with their rent, andtake the first steps to secure their housing
● help someone with debts work out a reasonable amount to pay back, andmake a phonecall to an organisation they owe money to.
● explore what benefits a client is entitled to and to take the first steps inmaking a benefit claim.
What’s in it for you?
● make a real difference to people’s lives
● learn about a range of issues such as benefits, debt, employment and housing
● build on valuable skills such as communication, listening and analysing
● increase your employability
● work with a range of different people, independently and in a team.
● have a positive impact in your community.
And we’ll reimburse your travel expenses too.
What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
● be friendly and approachable
● be non-judgmental and respect views, values and cultures that are different to your own
● have good listening skills
● have excellent verbal and written communication skills
● have good maths and IT skills
● be able to understand information and explain it to others
● be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
● be willing to undertake training in your role
How much time do you need to give?
Ideally we ask for 6 hours per week, which can be over one day or spread over two days, for at least 6 months.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming an assessor and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
Contact details
To apply, please fill out a Volunteer Application Form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital fun
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18 to apply.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our East Dulwich Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied. We would also love to hear from people willing to volunteer on Sundays.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button. Please let us know if you are willing to volunteer on Sundays.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.
We believe in a world where every child survives, learns, and is protected from harm.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life.
Outline of the Fundraiser role
You will be seeking funding from local organisations that are interested in investing directly into their local communities.
How we will support you
You will be provided with the Management Team Handbook, policies, training/induction, guidance and resources specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional and national forums which gives volunteers an opportunity for networking with
those from other groups.
What you will be doing
● With your Management Team, plan how much money is needed to be raised to cover group expenses and agree best approaches to fundraising.
● Write applications to local community funding organisations and businesses.
● Arrange fundraising events, as agreed by Management Team.
● Maintain a database of fundraisers.
● Make public acknowledgement and thanks to donors.
● Attending Management Team meetings, typically every 6-8 weeks.
The skills you will need
● Knowledge and previous experience of fundraising is desirable, though not essential.
● A willingness to seek out potential sources of funding.
● Experience of writing funding bids is desirable, though not essential.
● Good negotiating and influencing skills.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for ands offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of three hours a month to commit to the role.
What is in it for you?
You will:
● develop fundraising skills;
● develop your skills in organising events if you choose to use this approach;
● meet and work collaboratively with new people
● be active and engaged, adding value to your local community.
● gain skills in demonstrating and understanding data protection and how it is applied
● meet and work collaboratively with new people
● be active and engaged, adding value to your local community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.
Detailed description
We are looking for Volunteer Administrators for the following locations:
Broadwater Family Centre, Stevenage
Windmill Family Centre, Hemel Hempstead
Sopwell Family Centre, St Albans
Westfield & Littlebury Family Centre, Watford
The BECC Family Centre, Borehamwood
Main responsibilities
·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.
·Answer telephone calls and take messages accurately.
·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.
·Input data into systems, ensuring accuracy and confidentiality.
·Help maintain an organised and tidy reception and office space.
·Support the preparation of publicity materials, newsletters, and information displays.
·Signpost visitors to the appropriate staff member for further support.
·Uphold safeguarding, confidentiality, and health & safety policies at all times.
Skills / Abilities / Experience / Qualities
·Friendly, welcoming, and professional manner.
·Good organisational and communication skills.
·Basic IT skills (Microsoft Office, email, internet)
·Reliable, punctual, and able to work as part of a team.
·Respectful of confidentiality and sensitive information.
·Understanding of diversity and inclusive practice.
·Previous office or reception experience is helpful but not essential.
Training / Support
·A full induction to the service and specific site will be provided.
·Requirement to undertake One YMCA online training courses
·To understand and implement One YMCA’s policies.
·Ongoing support and regular 1:1 meetings
·Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
·Undergo enhanced DBS check
·X2 References required
·Undertake additional training as and when required
·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
The Abundant Woman is looking for an experienced and compassionate Human Resources (HR) Manager to help build and support our growing team. This role is essential for creating a positive work environment that reflects our mission of empowering women, ensuring our HR policies are inclusive, and managing the full HR lifecycle—from recruitment and onboarding to performance management and staff well-being.
Key Responsibilities
• Oversee recruitment, hiring, and onboarding processes to attract and retain top talent aligned with our values.
• Develop and implement HR policies that promote a positive, inclusive, and supportive workplace culture.
• Provide guidance and support on employee relations, performance management, and conflict resolution.
• Coordinate training and professional development opportunities to support employee growth and well-being.
• Ensure compliance with UK employment laws and maintain up-to-date employee records and HR documentation.
Key Skills and Qualifications
• Proven experience as an HR Manager or in a similar role, preferably in a nonprofit or social enterprise setting.
• Strong knowledge of UK employment law, HR best practices, and compliance requirements.
• Excellent interpersonal and communication skills, with an empathetic and solutions-oriented approach.
• Organisational and problem-solving skills, with attention to detail in managing HR processes.
• Passion for supporting a mission-driven team and fostering an inclusive work culture.
Why Join Us?
As the HR Manager at The Abundant Woman, you’ll be a key part of a mission-driven team dedicated to creating impactful change. This role offers the unique opportunity to shape our organisation’s culture and provide meaningful support to a team committed to empowering women.
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for Support Group Volunteers over the age of 18 years old, based at Horniman Museum, 100 London Road, London, SE23 3PQ.
You’ll be volunteering every second Tuesday between 2pm and 4pm.
As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.
The volunteer will be
· A people person, with good listening skills
· A great communicator who enjoys meeting new people
· Good at putting people at ease
· Reliable and organised
· Passionate about supporting people affected by stroke
· IT literate, have good administrative and record keeping skills and be able to follow relevant policies
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
What we need from you
You'll be:
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER ADMINISTRATOR / COORDINATOR
Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
As an Administrator/ Coordinator you’ll support your Chair or Coordinator in making sure your local branch works as effectively as possible.
You’ll bring your leadership, communication, organisation, and motivational skills to this role.
What the role involves
This is a varied role where local need shapes what you’ll be working on, but it can include:
• Supporting the Chair/Coordinator in organising branch activities, from setting up branch meetings to planning and completing referrals
• Helping the Chair/Coordinator oversee the recruitment, induction, and ongoing support of new volunteers
• Deputising for the Chair/Coordinator when necessary
• Acting as a key contact between staff and volunteers
What you’ll need for this role
Essential
• Confident in leading and chairing a meeting when required
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
Desirable
• Confident in communicating with different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience
You’ll also need to complete the induction checklist and reference check, and you may need a DBS check if you also have another client facing role.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Pinnacle Centre
The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.
Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.
Role Summary
You own what Pinnacle actually delivers to young adults — the design, quality and outcomes of our programmes across all three domains, and the week-to-week running of them. Events run the moments; you run the journeys people go on in between.
Key tasks
1. Programme design
○ Design a coherent portfolio across personal development, sports and wellbeing, and community and belonging.
○ Define the intended outcome of every programme before it is built.
○ Retire programmes that no longer earn their place in the calendar.
2. Delivery & coordination
○ Schedule sessions, facilitators and spaces across the programme calendar.
○ Prepare materials and resources, and host or support delivery.
○ Adapt on the day when numbers, rooms or facilitators change.
3. Quality & facilitation
○ Set the standard for facilitation, content and participant experience.
○ Recruit, brief and develop facilitators, coaches and speakers.
○ Observe delivery regularly and give feedback that improves it.
4. Participant journey
○ Welcome newcomers and make sure nobody is left standing on their own.
○ Design pathways so a first-time attendee has an obvious next step.
○ Follow up with people who have dropped off, and own retention.
5. Impact & evidence
○ Define success in measurable terms and collect outcome data consistently.
○ Maintain accurate attendance records and gather stories and case studies.
○ Produce the impact evidence Fundraising needs for applications and funder reporting.
What we're looking for
● Programme design or delivery experience in youth work, education, learning and development or similar.
● Outcome-focused — you start from the change you want to see.
● Warm and approachable; people should want to talk to you.
● Comfortable with evaluation data and honest about what is not working.
● Reliable weekly availability.
● Safeguarding trained, or willing to be.
What we have to offer
● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.
● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.
● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.
● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.
● The reward of building something in your city that will outlast all of us.
Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.
As the Guild has grown in the past few years, our risk management, financial controls, and body of policies and procedures have also matured. Following the scheduled departure of two trustees earlier this year, the Guild’s Finance Subcommittee is seeking to welcome an independent member with relevant skills to attend meetings and advise on financial matters to help us make good decisions effectively.
This voluntary role supports trustees and staff by providing independent insight, constructive scrutiny, and professional expertise on financial planning, budgeting, risk, and long-term sustainability. As a guest to Finance Subcommittee meetings, you will review financial information, contribute to discussions, and help ensure resources are used effectively to maximise our charitable impact for students.
The Finance Subcommittee currently consists of two elected Officers, two external Trustees, and may include a student trustee in future. Papers and reports are ordinarily provided by the Guild Director, who is a non-voting guest to Subcommittee meetings. The Subcommittee normally meets four times per year for around two hours.
Students’ Union experience is not essential, but we are seeking a volunteer able to operate within our distinctive context. We are particularly interested in applicants with experience in finance, accounting, audit, charity governance, or business management.
We enrich the lives of all college, university, and apprentice learners at University College Birmingham so that they can achieve their full potential



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Pinnacle Centre
The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.
Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.
Role Summary
You build the non-financial relationships that give Pinnacle reach and credibility — mosques, universities, community organisations, sports clubs and local institutions. Corporate Partnership handles money; you build mutual value.
Key tasks
1. Relationship building
○ Map and prioritise the organisations worth partnering with across the city and country.
○ Make first approaches and build genuine working relationships.
○ Define what Pinnacle offers a partner, not only what we want from them.
2. Partnership delivery
○ Agree scope in writing through MOUs or referral arrangements.
○ Coordinate joint events, cross-promotion and shared initiatives.
○ Deliver our side properly, so partners want a second year.
3. Reach & audience
○ Use partnerships to reach young adults we are not currently reaching.
○ Support Marketing with partner distribution channels.
○ Represent Pinnacle credibly at partner events.
4. Coordination & records
○ Coordinate with the Corporate Partnership Lead so one organisation has one relationship with us.
○ Maintain the partnerships register: status, owner, value and renewal date.
○ Report on partnership activity to the CMO.
What we're looking for
● Relationship-building or community engagement experience.
● Confident making a first approach to someone you do not know.
● Strong follow-through — most partnerships die of neglect.
● Credible representing Pinnacle without senior cover in the room.
● Knowledge of Birmingham's community and institutional landscape (desirable).
What we have to offer
● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.
● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.
● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.
● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.
● The reward of building something in your city that will outlast all of us.
Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraising Volunteer!
Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.
A bit about this role...
Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18.
As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.
As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!
What can I expect to be doing?
As a flexible role, you have the choice to be involved in the following:
Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets.
Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full.
Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team!
What are the benefits to you and the cats?
You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.
We're looking for someone with:
Sympathy to cats and our values
Happy to be part of a team of dedicated volunteers and employees.
Flexible and adaptable to different events/activities
Open to new ideas and ways of fundraising
How much time is expected of me?
Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.
Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Pinnacle Centre
The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.
Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.
Role Summary
You own how people are looked after, how they are welcomed and the small details that decide whether an evening feels generous or thrown together.
Key tasks
1. Catering & refreshments
○ Plan and order catering appropriate to each event, audience and budget.
○ Manage dietary, allergen and halal requirements properly and without fuss.
○ Manage setup, service and clear-down of food and drink.
2. Welcome & front of house
○ Design and run the welcome experience: registration, signage and greeting.
○ Brief front-of-house volunteers on tone and expectations.
○ Look after speakers, sponsors and guests of honour.
3. Suppliers & cost
○ Source and negotiate with caterers and hospitality suppliers.
○ Track hospitality spend against budget and cost per head.
○ Build relationships with reliable local suppliers.
4. Standards
○ Ensure food hygiene and safety requirements are met.
○ Maintain a consistent standard so guests know what to expect from us.
○ Gather feedback on hospitality specifically, and act on it.
What we're looking for
● Hospitality, catering or front-of-house experience.
● Naturally hospitable — you notice when someone has been left waiting.
● Budget-conscious without being cheap.
● Based in Birmingham with regular evening and weekend availability.
● Food hygiene certificate (desirable).
What we have to offer
● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.
● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.
● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.
● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.
● The reward of building something in your city that will outlast all of us.
Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Pinnacle Centre
The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.
Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.
Role Summary
You own grant income. You find the funders worth applying to, write applications that win, and meet the reporting obligations that make funders willing to fund us again.
Key tasks
1. Research & pipeline
○ Research trusts, foundations and statutory funders whose priorities genuinely match our work.
○ Maintain a pipeline with deadlines, values and likelihood.
○ Recommend which opportunities to pursue and which to decline.
2. Applications
○ Write applications, working with Programmes for evidence and Finance for budgets.
○ Tailor each application rather than recycling the same text.
○ Manage submission deadlines so that nothing is missed.
3. Reporting & relationships
○ Deliver monitoring reports on time and to the funder's specification.
○ Track restricted spend against grant conditions with Finance.
○ Build relationships with funders that go beyond the application form.
4. Records & learning
○ Maintain accurate records of applications, outcomes and feedback.
○ Learn from unsuccessful bids and share what you learn.
○ Report progress against target to the CFO.
What we're looking for
● Grant writing experience with a success rate you can describe.
● Excellent written English and the discipline to follow a specification exactly.
● Comfortable interpreting funder criteria and reading between the lines.
● Deadline-driven and well organised.
● Knowledge of the UK grant landscape (desirable).
What we have to offer
● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.
● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.
● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.
● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.
● The reward of building something in your city that will outlast all of us.
Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW
Ditch the Label is a global young people’s organisation that helps young people thrive in an increasingly complex digital world.
We combine research, education and direct support to ensure young people are able to navigate the digital world safely and confidently. We work alongside young people giving them opportunities to take the lead on issues that matter to them, including identifying the challenges we address and helping to shape the solutions.
This is a rare opportunity to shape the governance of an organisation at an inflection point. We have strong funder relationships, an ambitious international growth plan, and a mission that has never mattered more. Every day, millions of young people navigate online bullying, harassment and digital harm. Ditch the Label exists to change that.
WHO WE ARE AND WHAT WE DO
1. RESEARCH - We generate high-quality, youth-led insights to better understand the issues shaping young people’s lives. Our reports inform our programmes and policy work to ensure they are evidence-based and effective.
2. EDUCATION - We work with educators and young people to promote positive online practice, and provide solutions when challenges arise. We deliver this through our school membership programme of training, resources and support
3. SUPPORT - We provide free, confidential support to young people through online communities, one-to-one mentoring and therapeutic services. Delivered by our team of psychologists, counsellors and psychotherapists, our support helps young people feel seen, heard, overcome challenges and access the tools they need to thrive
TIME COMMITMENT
Approximately two days per month, including quarterly board meetings, catch ups with the CEO every two weeks, and occasional representation of the charity externally.
WHAT YOU WILL DO
Lead the board in overseeing strategy, financial sustainability and risk, while giving the executive team room to execute
Champion good governance without stifling pace, helping Ditch the Label move fast and responsibly as it grows
Represent Ditch the Label to funders, partners and stakeholders, opening doors as the organisation expands into new markets
Support recruitment and development of a high-calibre, diverse board
Ensure the voice of young people remains central to every governance decision
WHO WE ARE LOOKING FOR
Experience at Senior leadership or board-level, ideally including chairing or co-chairing a board
A genuine passion for young people's safety, wellbeing or digital rights
Comfort with ambiguity and pace; we are a growing organisation
Confidence to challenge constructively and hold the executive to account, paired with the generosity to support them
Experience of international or multi-market growth is a strong plus
Please send an initial expression of interest setting out what you would bring the Ditch the Label, along with your CV.
We look forward to hearing from you!
Ditch the Label is committed to equality of opportunity and building a team and trustee board that reflects the diversity of the people we serve. We actively welcome applications from individuals of all backgrounds, including those with lived experience of online harms, bullying, mental health or any of the issues central to our work.