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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Lead
About the Role: We are looking for an organised, self-motivated Coordinator to manage our communications and inbox operations independently. You will be the primary point of contact for our volunteer teachers, ensuring smooth operations by following our clear organisation handbook and protocols.
Key Responsibilities:
Inbox Triage & Teacher Support: Answer routine teacher inquiries independently using established SOPs and the Teacher Handbook.
Issue Resolution: Address logistics or schedule friction between teachers and students.
Safeguarding Escalation: Identify sensitive issues or trauma reports and immediately route them to the Safeguarding Officer per protocol.
Teacher Onboarding: Lead the onboarding process for new teacher cohorts (once every three months).
Match students: Match students with teachers (once every three months)
Qualifications:
Excellent English written and verbal communication.
Proficiency in Arabic, French, or German is a strong asset.
Strong decision-making skills; ability to read policy documentation and act without constant supervision.
High interpersonal skills, patience, and professional judgment.
Reliable, detail-oriented, and accountable for completing tasks end to end.
Time Commitment:
4 days/week (approximately totalling 4–5 hours per week).
Minimum commitment: 16 weeks (4 months).
Benefits:
Personalised working reference/recommendation letter upon completion.
Directly support access to education for Palestinian students in emergency contexts.
Hands-on experience in non-profit operations and Education in Emergencies (EiE).
Fully remote and flexible schedule (work whenever suits you within agreed daily response windows).
Our mission is to provide free and personalised language instruction to Palestinian students.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.
You expect us to
What we need from you
You’ll be:
Time expectation
Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role:
To support the delivery of engaging and inclusive football sessions as part of the Baytree Centre’s GEMS programme, which offers after-school clubs for girls aged 5–18, you will work alongside a football coach to help create a safe and supportive environment where girls can develop their skills, build confidence, and enjoy being active. You will escort the girls to an off-site football pitch where a professional coach will lead the session.
Main Responsibilities:
- Escort the participants from Baytree to the offsite location.
- Support the football coach in delivering engaging, age-appropriate activities that promote learning and personal development.
- Help maintain a supportive atmosphere where girls feel comfortable building confidence and working as a team.
- Assist with administrative tasks such as attendance tracking.
- Adhere to Baytree Centre policies and safeguarding procedures.
Skills and Qualities Required:
- Empathy and patience to work effectively with girls of varying ages, backgrounds, and abilities. - Strong communication skills to engage positively with participants, other volunteers, and staff. - Creativity and enthusiasm for delivering fun, skills-based activities.
- Reliability and commitment to attend scheduled sessions consistently.
- Ability to work collaboratively as part of a team and take direction from the coach.
Commitment:
- One session per week lasting one hour for a minimum of two terms.
- Exact timings will follow the GEMS programme timetable. Sessions usually take place Monday to Thursday between 4:00 pm and 6:00 pm.
Benefits:
- Gain experience supporting sports-based youth activities.
- Develop skills in youth engagement, teamwork, and coaching support.
- Contribute to the physical wellbeing, confidence, and personal development of girls.
- Be part of a supportive and welcoming volunteer commu
This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role:
To inspire and guide girls aged 16–18 at the Baytree Centre through a focused six-session mentoring programme with a professional female role model. The Career Champions programme pairs young people with mentors working in their field of interest, for example, a girl aspiring to become an architect is matched with a practising architect, to provide insight into career pathways, develop professional skills, and build confidence. By sharing knowledge, experience, and encouragement, mentors support participants in making informed decisions about their future education and career choices.
Main Responsibilities:
- Deliver six structured mentoring sessions tailored to the mentee’s career interests and goals.
- Share knowledge, experiences, and practical advice about the mentor’s professional field.
- Introduce mentees to key skills, qualifications, and opportunities relevant to the chosen career.
- Support mentees in setting short- and long-term career-related goals, providing guidance on how to achieve them.
- Foster a positive and supportive relationship that builds the mentee’s confidence, motivation, and resilience.
- Where appropriate, provide insights into workplace culture, networking, and professional development.
- Maintain communication with the programme coordinator to track progress and address any concerns.
- Adhere to Baytree Centre policies and safeguarding procedures.
Skills and Qualities Required:
- Professional experience in the relevant career field, with the ability to share industry-specific knowledge.
- Strong interpersonal skills to build trust and rapport with young people.
- Patience, empathy, and the ability to encourage and motivate. - Good communication skills, with the ability to explain career pathways and options clearly.
Commitment:
- Six one-hour mentoring sessions to be completed within a maximum of three months.
- Sessions to be scheduled Monday to Friday between 4pm and 6pm.
- Flexibility to deliver sessions face-to-face or online, depending on the mentee’s needs.
Benefits:
- Opportunity to make a meaningful difference in a young person’s future career journey.
- Develop mentoring, coaching, and communication skills.
- Share expertise and inspire the next generation of female professionals.
- Be part of a supportive and empowering volunteer community.
This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.
A Social Inclusion Charity Supporting Women & Girls in London



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Octavia works with people affected by unemployment, ill health, social isolation or low income to connect them with opportunities for positive personal change. Our vision is to build stronger, happier and healthier communities in central and west London to help create an enriched life where we live.
We believe that every young person should have a place they can go to feel safe, included and inspired. We provide a comprehensive programme of activities that meet the needs of local children and young people. As a youth work volunteer, you would be contributing towards this vision.
Reasons to volunteer
Would you like to inspire and support young people, by exploring digital media? Would you love to help young people feel valued, included and gain in confidence? We also offer the opportunity to:
· Opportunity to learn new skills, especially in digital media software and equipment
· Be part of exciting creative projects and activities
· Gain strong experience with a diverse cohort of young people
· Full induction and training, including: safeguarding, confidentiality, health & safety and opportunities to attend training courses to develop your expertise in youth work & digital media
· Travel costs reimbursed on the provision of receipts*
What would I be doing?
· Assisting in delivery of creative and digital media based youth work sessions
· Assisting with set up and breakdown of session equipment and resources
· Assist in idea generation and planning of creative and digital media based youth work sessions
What skills are we looking for?
· Passionate about working with young people and providing opportunities for their development
· Passionate about a creative area (e.g. Filmmaking/photography/music production/web design)
· Willingness to strictly follow safeguarding policies and best practice in work with young people
· We expect volunteers to be with us for 4 hours per week
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tech Volunteer – Help People Build Digital Confidence
Do you have an interest in technology and enjoy helping others? Vision Northumberland is looking for friendly, patient and enthusiastic Tech Volunteers to help people living with sensory impairment get the most from digital technology.
As a Tech Volunteer, you’ll provide friendly, one-to-one or small-group support, helping people develop their confidence, skills and independence when using digital devices and accessible technology.
What will you be helping with?
Depending on each person’s needs and interests, you could support them to:
You don’t need to be an expert. What matters most is your willingness to learn, your interest in technology and your enthusiasm for helping someone overcome barriers and become more independent.
Who are we looking for? We’re looking for people who are:
The minimum age for this role is 18, and an enhanced DBS check will be required.
The time commitment is flexible, making this an opportunity that can fit around your existing commitments.
Vision Northumberland will cover reasonable out-of-pocket expenses directly related to your volunteering. If you drive your own vehicle on behalf of Vision Northumberland, you will also be reimbursed at 50p per mile.
Ready to make a difference?
If you’d like to use your interest in technology to help someone gain confidence, stay connected and live more independently, we’d love to hear from you.
Could you be the person who helps someone discover what technology can make possible? Join Vision Northumberland as a Tech Volunteer and help make a real difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?
Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.
This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.
Whilst in the store, you will help with activities based on the needs of the Store Manager.
Tasks you could get up to whilst volunteering could include:
As a Retail Volunteer you will be:
As a Mencap volunteer you will:
About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.
We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us!
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
What we need from you
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.
Volunteering in the shop
Our North Berwick Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
We believe in a world where every child survives, learns, and is protected from harm.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Our Hexham Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
We believe in a world where every child survives, learns, and is protected from harm.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Our Belmont Road Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
We believe in a world where every child survives, learns, and is protected from harm.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.
You can expect us to
What we need from you
You’ll be:
Time expectation
Our lost and found volunteers usually spend between 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role:
To deliver creative and inclusive knitting sessions at the Baytree Centre, helping participants of all skill levels enjoy a shared activity, build connections, and feel part of a welcoming community. By leading the sessions and creating a positive environment, the role ensures that activities run smoothly and that participants feel comfortable, valued, and included.
Main Responsibilities:
- Lead and deliver weekly knitting sessions for participants of varying skill levels.
- Prepare and set up the space, ensuring all materials and equipment are available and organised.
- Provide guidance, demonstrations, and encouragement to help participants develop their knitting skills.
- Create a supportive and inclusive environment where participants feel comfortable to learn, share, and ask questions.
- Encourage connections and engagement between participants through their shared interest in knitting.
- Adhere to Baytree Centre policies and procedures.
Skills and Qualities Required:
- Strong knitting skills and the ability to teach and demonstrate techniques clearly.
- Patience, empathy, and cultural sensitivity to support participants of different skill levels and backgrounds.
- Good organisational skills to ensure smooth preparation and delivery of sessions.
- Strong interpersonal skills to foster a positive and inclusive atmosphere.
- Effective communication skills to provide clear instructions and constructive feedback.
- Interest in crafts, creativity, and community-based activities.
Commitment:
- Deliver a weekly knitting session, (day and time subject to the timetable).
- Minimum commitment of 2 terms for continuity and effectiveness.
- Location: The Baytree Centre.
Benefits:
- Gain experience in delivering and leading creative group activities.
- Develop skills in facilitation, teaching, and cross-cultural communication.
- Contribute to participants’ confidence, creativity, and social connections.
- Be part of a supportive and welcoming volunteer community.
This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?
Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.
This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.
Whilst in the store, you will help with activities based on the needs of the Store Manager.
**Tasks you could get up to whilst volunteering could include:**
- Serving customers on the till
- Taking stock donations from the public
- Tagging and steaming stock for the shop floor
- Dressing the window displays
- Asking people to join us as a volunteer
**As a Retail Volunteer you will be:**
- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself
**As a Mencap volunteer you will:**
- Make new friends and raise important funds for people with a learning disability
- Get reasonable out-of-pocket expenses in line with our policy e.g. travel
- Receive full Training and support
- Volunteer alongside other people
- Have a chance to give back your local community
**About Mencap**
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.
We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us!
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.
The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode.
Main Tasks/ Responsibilities/ Activities
To support qualified staff in creating a welcoming environment for families attending breastfeeding and infant feeding sessions.
Key Responsibilities:
· Welcome parents and carers to infant feeding sessions, making them feel at ease.
· Offer encouragement, reassurance, and a listening ear to families, providing peer support under staff guidance.
· Support with preparing and tidying away resources used during sessions.
· Model sensitivity, respect, and inclusivity when discussing feeding choices.
· Promote the benefits of breastfeeding and infant feeding best practices (Hertfordshire Family Centres are Baby Friendly Initiative (BFI) accredited through UNICEF)
Skills / Abilities / Experience / Qualities
· Friendly, approachable and empathetic.
· Good listening and communication skills.
· Respectful and non-judgemental attitude towards different feeding choices
· Reliable, punctual, and able to work as part of a team.
· Experience of infant feeding (personal or professional)
Training / Support
· A full induction to the service and specific site will be provided.
· Requirement to undertake One YMCA online training courses
· To understand and implement One YMCA’s policies.
· Ongoing support and regular 1:1 meetings
· Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
· Undergo enhanced DBS check
· X2 References required
· Undertake additional training as and when required
· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.