Relationship manager volunteer roles

Cardinal Hume Centre is looking for two new trustees to help break the cycle of homelessness for children, young people and families.

Based in Westminster, we support more than 1,400 children, young people and families each year who are facing homelessness and poverty. Through personalised, wraparound services, we work alongside people to build stability, confidence and the foundations for longterm independence — tackling homelessness now to prevent it in the future. 

We are recruiting for two complementary trustee roles: 

• A trustee with lived experience. 
  We are looking for another trustee whose personal experience of challenges such as homelessness or insecure housing, migration, poverty or longterm unemployment can help ground our decisions in what truly works. Your insight will strengthen the voice of past, present and future clients at Board level and help us become a more inclusive, responsive organisation. 

• A trustee with senior estates, building or facilities expertise. 
  The Centre owns a large site in central London and is developing a longterm vision for how it can best support our mission over the next 10–15 years. We are seeking someone who can guide, support and challenge our thinking as we plan for the future of our buildings and facilities. 

We are deeply committed to building a Board that reflects the diversity, experience and strength of the community we serve.Around 85% of our clients are from Black and minority ethnic backgrounds, and many live with disabilities — perspectives that are not yet fully represented on our Board.We strongly encourage applications from people whose experiences or backgrounds are underrepresented in charity leadership. 

Trustees receive a full induction, training and ongoing support. We cover all reasonable expenses — including travel and caring costs — and can learn and make adjustments so every trustee can participate fully, confidently and on an equal basis. 

If you share our belief in dignity, welcome and potential- and want to help shape a compassionate, inclusive Centre - we would love to hear from you. 

The role closes on Monday 11 May 2026. For further information, please read the job pack.You can contact the CEO for an informal conversation

Inclusive Boards is delighted to be working with Sheffield Hospitals Charity in their search for a new Chair!

Sheffield Hospitals Charity provides additional funding to Sheffield Teaching Hospitals NHS Foundation Trust and Sheffield Health Partnership University NHS Foundation Trust who support people at every stage on life’s journey. From welcoming babies into the world on the Jessop Wing, supporting cancer care at Weston Park, specialist care at the Royal Hallamshire, Charles Clifford and the Northern General, to improving the mental, physical and social wellbeing of people in our communities. The support provided by Sheffield Hospitals Charity helps to improve the lives of people across Sheffield from patients and their families to our NHS staff who take care of them.

The Chair plays an important role in the governance of the charity, providing leadership to the Board of Trustees to work together, reach good collective decisions, and manage any conflicts. The responsibilities of our Chair are as follows:

Oversight and governance 

• Lead the Board of Trustees to support development of and approve the charity’s strategy and corresponding plan. 

• Lead the Board to make key strategic decisions in the organisation’s best interests and in line with its charitable objects. 

• Lead the Board in ensuring there is financial strategy oversight, and the organisation’s resources are managed responsibly. 

• Ensure the organisation is operating in line with charity law, charity regulation and its own governing document. 

• Build an effective, diverse board that can work well together for the good of the organisation. 

Working with trustees 

• Support trustees with development and annual one-to-one reviews. 

• Help the Board work as a team, drawing on specific expertise, lived experience, and diversity of thought across the Board. 

• Chair board meetings and work with the CEO and EA to ensure they are well planned and minuted and that actions are circulated and followed up. 

• Ensure trustees are given the information they need to make decisions effectively. 

• Support the recruitment of trustees, identifying any skills or knowledge gaps. 

• Build a diverse board that functions in an accessible and inclusive way. The

Chair-CEO relationship 

• Manage the relationship with the CEO, providing appropriate challenge and support to help them effectively lead the charity. 

• Conduct the CEO appraisals and reviews and support their leadership development. Lead on CEO recruitment. 

• Relate any concerns of the Board to the CEO and Senior Leadership Team. 

• Work with the CEO to make sure the Board has all the information required, in a timely manner, to make strategic decisions. 

Ambassadorial responsibilities 

• The Chair may be required, from time to time, to act as a champion and ambassador for the Charity. 

Person specification

Candidates will need to demonstrate that they have the necessary experience and will need to demonstrate the following skills, experience, and attributes. 

Essential 

• Passion for the National Health Service and an understanding of the role of health charities. 

• An ongoing and meaningful connection to Sheffield and good standing within the city. 

• Experience as a board member, trustee, non-executive director, or chair. 

• Strong comprehension of charity law, regulation, and the roles and responsibilities of a charity chair and trustee. 

• Skilled in strategic planning, financial management, risk management, and organisational performance. 

• Excellent interpersonal skills, including the ability to engage, influence, and negotiate with a range of senior stakeholders diverse in sector and profession. 

• Capable of building and maintaining relationships in a complex stakeholder environment with competing priorities. 

• Robust communication skills, both written and verbal, and the ability to communicate complex information to a range of diverse stakeholders. 

• The ability to lead effectively and inclusively during times of transformational change within and beyond an organisation. 

Desirable 

• Previous chairing experience at the non-executive level. 

• Experience in working within the health and social care and/or charity sectors – either as an employee or appointee. 

• Experience in charity fundraising, income generation, marketing and communications. 

• Understanding of health-related research and innovation and impact assessment skills. 

• Well versed in people management, wellbeing and learning and development.

How to apply

The recruitment process is being undertaken by Inclusive Boards on behalf of Sheffield Hospitals Charity. If you wish to apply, please supply the following by 11:59pm on 10/05/2026: 

• A detailed CV setting out your career history including responsibilities and achievements. 

• A cover letter (maximum two sides of A4) highlighting your suitability for the role and how you meet the person specification. Please note, your cover letter is an important part of your application and will be assessed. 

• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent. 

Please consider filling out our diversity monitoring form. The information provided to us is confidential, stored securely and separately from your application, and is only used to ensure we are meeting our obligations for equal opportunities under the Equality Act 2010. 

For more information, visit Inclusive Boards' website. 

Eastern Angles is seeking a new Chair to lead our Board, working alongside our CEO in delivering our vision and achieving our mission with our three principles of Grow, Nourish and & Wonder. 

The Chair provides strategic leadership to the Board, working alongside the CEO to ensure that Eastern Angles’ vision goals are achieved with a continued view to the community.

As Chair, you will be a primary ambassador for Eastern Angles. We are looking for someone who has a clear and actionable plan for how they will help us grow as a company, particularly in line with our values.

We are particularly interested in hearing from those with experience in governance and facilitating fundraising efforts, ideally in a comparable context.

The position is voluntary and will be a four-year term, with the option to extend for up to a further four years.

OPERATIONAL SUPPORT VOLUNTEER

First Aid Services Operations deploy hundreds of volunteers and employees every week on community and
commercial events, to make sure first aid is available in our local communities, as and when it is needed.
Operational Support is a flexible role which will work with, and proactively provide support to, various teams
to ensure volunteers always have a positive experience. This could range from carrying out practical tasks
which positively impact our people’s welfare on events, to be a friendly face welcoming new volunteers to
selection events, or existing volunteers to their Clinical Competency Assessments, or even helping Units to
increase their presence in the community.

Expected time commitment: Task specific
Line managed by: Unit Manager or Fellowship Branch Coordinator
Work with and support: Event Manager or District New Volunteer Lead or District Training Lead or
Unit Manager or Fellowship

WHAT YOU WOULD BE INVOLVED IN (DUTIES & RESPONSIBILITIES)

• On first aid events, work with Event Managers, Treatment Centre Managers, Event Communications teams and Logistics teams, to support the welfare of adult volunteers and employees by taking proactive action. This can include making sure people are taking sufficient breaks, drinking plenty of water, eating appropriately and supporting one another. Other tasks could include helping make and serve refreshments, regularly checking to see if everyone is ok and signposting to support available through MyWellbeing, where necessary.
• Support Training and Recruitment teams on selection events, welcome events, training events and Clinical Competency Assessments, to ensure they run smoothly and are a positive experience. Thiscan include welcoming and signing in attendees, collating and processing relevant paperwork, inputting outcomes on computer programmes, providing refreshments and invigilating written assessments.
• Assist Unit Managers to increase their Unit’s presence in the local community by promoting recruitment opportunities, supporting the fundraising lead and building relationships with local organisations to raise awareness of first aid.
• Perform any other administrative and support duties commensurate with these responsibilities to keep the organisation running smoothly.

WHO WE ARE LOOKING FOR (PERSON SPECIFICATION)

•  Approachable, friendly and able to communicate effectively with a variety of people Required
• Proactive approach to providing practical support to various teams Required
• Passionate about ensuring volunteers always have a positive experience Required
• Basic computer literacy Required
• Willingness to be adaptable, flexible and to travel as needed Desirable
• Basic awareness of first aid if attending events Desirable

WHAT YOU WILL GET FROM THIS ROLE

•  Pride from playing a key part in enabling us to care for the community.
• Personal satisfaction from seeing the positive impact your efforts make.
• Opportunities to meet and build relationships with new people/
• Ongoing support and guidance.

To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.

The closing date for this advert is 08/05/2026

Interview date, time and location to be advised

To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.

Training date, time and location to be advised

The effective provision of a welcoming client administration service to WFRC. To undertake all administrative tasks relating to the WFRC services.

The successful candidate will be an enthusiastic and a highly organised administrator with excellent interpersonal and communication skills. They will possess a creative mind and the ability to think innovatively to solve problems and operate at a fast pace whilst ensuring accuracy. This will be demonstrated by the ability to take initiative and work independently.

This varied role will be pivotal to the support of a core team and the successful candidate must be able to deal competently and professionally with all administration requirements.

Please download full Job Description & Person Specification 

Role Purpose

Senior Policy Advisors provide leadership, analytical expertise, and strategic oversight within Youth Advantage UK’s policy function. Whether placed in Policy Planning or Impact Development, you will help shape the direction of our national and local policy projects, ensure high‑quality decision‑making, and support volunteers to produce work capable of achieving real impact for young people.

This role is ideal for someone with professional policy exposure, strong research capability, and sound judgment in reviewing decisions and guiding project direction.

Key Responsibilities

1. Leadership & Supervision

• Delegate tasks to Officers/Researchers/Advisors based on project needs and volunteer strengths.

• Provide direct supervision, support, and quality assurance for team outputs.

• Help resolve issues, remove barriers, and maintain a supportive team environment.

• Contribute to volunteer development through coaching, feedback, and skills support.

• Build strong working relationships across the department and collaborate closely with the manager.

2. Policy Planning or Impact Development (depending on placement)

If in Policy Planning

• Review and assess project ideas identified through horizon scanning or other approved channels.

• Apply the organisation’s project assessment checklist to determine whether proposals should progress to initial research or local project development.

• Work with other departments to plan early‑stage projects and ensure effective collaboration.

• Ensure that proposed work is strategically aligned, feasible, and likely to generate meaningful outcomes.

If in Impact Development

• Review findings from initial research or early‑stage projects to determine next steps.

• Provide guidance to relevant teams on strengthening impact, refining recommendations, or redirecting work where necessary.

• Support the preparation of materials for meetings with decision‑makers or external stakeholders.

• Ensure that all progressing work remains capable of achieving real, measurable impact.

3. Strategic Input & Decision Support

• Support the manager in planning, prioritisation, and decision‑making.

• Identify risks, opportunities, and resource considerations within ongoing projects.

• Contribute to the development of internal processes, frameworks, and best‑practice guidance.

• Uphold high standards of clarity, evidence, and organisational alignment.

Role Requirements

Essential

1. At least 2 years of progressive professional exposure to government policy, public administration, or related policy environments.

2. Academic or research background with the ability to understand organisational resourcing, capacity constraints, and feasibility considerations.

3. Experience reviewing decisions and exercising sound judgment, particularly in assessing project viability, strategic alignment, and potential impact.

4. Strong analytical and critical‑thinking skills.

5. Excellent written communication and ability to synthesise complex information.

6. Ability to supervise and support volunteers with empathy and clarity.

Are you friendly, compassionate and understanding?  Are you keen to make a difference and contribute to the impact BCWA makes? 

We’re looking for a friendly face to welcome clients accessing BCWA services and help build a safe and comfortable space for them. If you have strong interpersonal skills and you’re a confident communicator who wants to help survivors, or you’re a reliable and honest volunteer looking to build your skills, we’d love to have you on board as a SPOC Front Desk Volunteer!

Front Desk Volunteers will volunteer within the BCWA SPOC Team, who provide key support to all BCWA services. Volunteers will be a welcoming and friendly face for walk-in clients or clients coming to their appointments, providing relevant information and directing them to the right place. But most importantly, Front Desk Volunteers provide the initial first point of contact for BCWA clients. They help create the comfortable, safe space that is integral to the support we provide, whether that’s through a friendly chat, a cup of coffee or tea, or just being kind. The SPOC team is a busy, sometimes high-pressure environment – our volunteers are integral at our busiest times of the year to ensure our clients and services get the support they need.

Volunteering with our SPOC team on the Front Desk might look like:

• Being that friendly and welcoming first point of contact for clients accessing BCWA services.
• Understanding the reason for a client’s visit and ensuring they are directed to the right place.
• Navigating any relevant information on BCWA systems.
• Offering clients a friendly chat or refreshments and curating a comfortable and safe environment.
• Helping staff and service teams using the space and giving them any information they need.
• Being an advocate for BCWA!

As a BCWA Front Desk Volunteer, you’ll get:

• All the training you need to understand and be prepared for your role with us, so you can use your time with us to grow and learn!
• Regular check-ins and contact with our Volunteer Coordinator as an opportunity to catch up, reflect and feedback on your volunteering experience with us.
• Access to the Wisdom App and the BCWA wellbeing provision.
• Access high quality support and advice from BCWA whenever you need it.
• Your travel to and from sessions expensed.  Lunch paid for if you volunteer for 6 hours or more.
• A reference to support you in your next steps, whether that is a voluntary or paid role elsewhere.
• The knowledge that you’re making a real difference to the lives of victims and survivors of violence and abuse as you volunteer alongside a passionate and experienced team!

Important information for all positions

Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

Volunteering checks

As a responsible volunteer provider we adhere to safer recruitment practice and all our volunteers are subject to the following checks:

Right to volunteer in the UK

To avoid discrimination we treat all volunteer applicants equally.

We therefore ask all volunteers to confirm they have a Right to Volunteer in the UK.

References

If offered a volunteer role, we will seek 2 references. Ideally, one of these should be your current or last employer, however we understand this isn’t always possible. We ask that one of your referees has known you at least a year.

Examples of references could include:

• a professional from your centre of study, for instance a teacher, lecturer or headteacher
• GP or health visitor
• a character reference from a person who knows you (no familial relations or partners)
• a civil servant from a government agency
• a bank manager

DBS

All volunteer roles are subject to DBS checks at the relevant level.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B

About the Role:

CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.

Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.

Volunteer tasks and responsibilities

· Welcoming young people to the session;

· Helping young people to register for sessions;

· Join in and be role model for young refugees and asylum seekers;

· Assisting participants to recognise and celebrate their achievements;

· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.

Requirements:

Essential

· To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Monday evenings for a minimum of four months;

· Currently resident in the UK;

- A love of football, and wanting to encourage others to play.

· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role

Desirable

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Are you a compassionate, good listener with a non-judgmental attitude?  Are you keen to make a difference and contribute to the impact BCWA makes?

We’re looking for friendly, empathetic volunteers to join us, who have strong interpersonal skills and are able to navigate digital systems. Whether you’re a confident communicator who wants to help survivors or a reliable and honest volunteer looking to build your administration and inputting skills, we’d love to have you on board as a SPOC Administration Volunteer!

Administration Volunteers will volunteer within the BCWA SPOC Team, who provide key administrative support to all BCWA services. Volunteers will assist in the smooth running of SPOC; they will access and input case data, collaborating with SPOC staff to ensure cases are allocated correctly. They will also have the opportunity to answer phone calls and enquiries, once they become confident in their role.  The SPOC team is a busy, sometimes high-pressure environment – our volunteers are integral at our busiest times of the year to ensure our clients and services get the support they need.

Volunteering with our SPOC team as an administrator might look like:

• Inputting data into the BCWA case management system.
• Consulting with our SPOC staff to ensure correct allocations.
• Reading referral information and identifying and establishing types of abuse.
• Future opportunities to answer enquiries and phone calls once you have an established knowledge of BCWA services and feel comfortable doing so.
• Being an advocate for BCWA!

As a BCWA SPOC Volunteer, you’ll get:

• All the training you need to understand and be prepared for your role with us, so you can use your time with us to grow and learn!
• Regular check-ins and contact with our Volunteer Coordinator as an opportunity to catch up, reflect and feedback on your volunteering experience with us.
• Access to the Wisdom App and the BCWA wellbeing provision.
• Access high quality support and advice from BCWA whenever you need it.
• Your travel to and from sessions expensed.
• A reference to support you in your next steps, whether that is a voluntary or paid role elsewhere.
• The knowledge that you’re making a real difference to the lives of victims and survivors of violence and abuse as you volunteer alongside a passionate and experienced team!

Important information for all positions

Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

Volunteering checks

As a responsible volunteer provider we adhere to safer recruitment practice and all our volunteers are subject to the following checks:

Right to volunteer in the UK

To avoid discrimination we treat all volunteer applicants equally.

We therefore ask all volunteers to confirm they have a Right to Volunteer in the UK.

References

If offered a volunteer role, we will seek 2 references. Ideally, one of these should be your current or last employer, however we understand this isn’t always possible. We ask that one of your referees has known you at least a year.

Examples of references could include:

• a professional from your centre of study, for instance a teacher, lecturer or headteacher
• GP or health visitor
• a character reference from a person who knows you (no familial relations or partners)
• a civil servant from a government agency
• a bank manager

DBS

All volunteer roles are subject to DBS checks at the relevant level.

Inclusive Boards is delighted to be supporting Lambeth Links in their search for two new Trustees.

About Lambeth Links

Lambeth Links is the LGBTQIA+ community forum for Lambeth. We bring together people who live, work and socialise in the borough to share information, support each other and speak with a stronger voice.

Lambeth has a long history of LGBTQIA+ activism and culture. From early campaigning groups and community organisations to major events, the borough has often been at the centre of change. Lambeth Links builds on that history and works with partners across the borough to improve life for LGBTQIA+ people in times of both need and celebration.

We are now in a new phase of growth following three year funding from the National Lottery Community Fund. This funding helps us strengthen our core work and widen our reach across the borough.

We are seeking to appoint 2 Trustees with expertise in one of the following areas:

• Fundraising and Income Generation 
• People and Volunteering

About the Fundraising and Income Generation Trustee role

You will lead on fundraising and income generation at Board level. You will help Lambeth Links secure and grow the resources it needs to deliver its plans in a sustainable way.

Experience and knowledge:

• Experience in fundraising, business development, partnerships or income generation.
• Understanding of at least one area of fundraising such as grants, corporate partnerships, events or individual giving.
• Experience of developing or reviewing funding proposals or business cases.

​​​​​​​About the ​​​​​​​People and Volunteering Trustee role

You will lead on people and volunteering at Board level. You will support safe, fair and inclusive approaches to staff and volunteer involvement as Lambeth Links grows.​​​​​

Experience and knowledge:

• Experience in HR, people management, organisational development or volunteer management.
• Understanding of fair and inclusive people practices in small or medium organisations.
• Experience of supporting managers or volunteers through change, growth or challenge.

Location: Canada (Remote, with in-person responsibilities within the region)

• Commitment: 5-7 hours per week, part-time (potential to expand with program demand)

• Reports To: Operations Lead – Roots Academy Canada

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada & USA.

Position Summary:

The Event Lead will lead the strategy, design, and execution of all events, ensuring they align with the organization’s goals and deliver memorable experiences. This role oversees the end-to-end event planning process, including budgeting, logistics, vendor management, and team coordination. As the driving force behind the organization’s events, the Event Lead will ensure high standards of creativity, efficiency, and impact while fostering strong relationships with stakeholders, partners, and vendors.

Key Responsibilities:

• Strategic Event Planning:

  • Develop and implement a comprehensive event strategy that aligns with organizational goals and enhances brand visibility.

  • Identify event opportunities, including conferences, product launches, fundraisers, and internal engagements, to achieve strategic objectives.

• Event Design & Execution:

  • Lead the planning and execution of all events, ensuring seamless logistics, creative concepts, and high-quality delivery.

  • Collaborate with internal teams to ensure event themes, messaging, and objectives are aligned with organizational priorities.

• Budget Management:

  • Manage event budgets, ensuring cost efficiency without compromising quality.

  • Track expenses, negotiate vendor contracts, and identify opportunities for cost savings.

• Vendor & Stakeholder Management:

  • Build and maintain relationships with vendors, suppliers, venues, and partners to ensure successful event execution.

  • Negotiate contracts and manage vendor performance to meet quality standards and timelines.

• Team Leadership:

  • Lead, mentor, and develop the event planning team to achieve excellence in execution.

  • Foster a collaborative and high-performing environment, ensuring clear communication and accountability.

• Event Marketing & Promotion:

  • Collaborate with marketing and communications teams to promote events, including developing promotional materials, social media campaigns, and press outreach.

  • Ensure a strong event presence across digital and physical platforms to maximize attendance and engagement.

• Evaluation & Continuous Improvement:

  • Measure event success through post-event reporting, feedback collection, and KPIs.

  • Use insights to refine event planning processes and improve future events.

Skills and Qualifications:

• Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies

• Community-Oriented: A deep understanding of the Muslim community in Ontario, especially in relation to university students and local mosques.

• Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.

• Project Management: Strong organisational skills with the ability to support program delivery efficiently.

• Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.

• Commitment to Ihsaan (excellence): This role requires someone who strives to deliver their responsibilities with ihsaan.

• Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.

What We Offer:

• Be part of a team of 80+ dedicated volunteers from across the globe.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house Tarbiyah sessions to develop your deen. 

Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Are you a reliable handyperson who can undertake, upkeep, and repair a range of tasks for our housing support clients?

• Do you have 1-2 hours a week to make basic home improvements to client’s accommodation?
• Are you a dab hand at DIY and want to put your handyperson skills to good use?
• Do you have an interest in motivating people to make positive changes in their lives through acquiring new skills?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key responsibilities

Your role will include carrying out basic household repairs and alterations such as:

• Gardening work
• Flat pack furniture assembly
• Putting up curtain rails/blinds
• Hanging pictures and shelves

Skills required

No volunteering experience is required however the below skills are essential:

• Practical skills in DIY and/or gardening
• Good listening and communication skills
• Excellent people skills to enable you to work with a range of individuals with complex backgrounds

• Reliable and trustworthy
• Respect confidentiality
• Ability to build effective working relationships with clients in a non-patronising way

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’

This programme is attended by young people out of education and is based in Streatham on Mondays, Tuesdays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.

We also run Tuesday and Wednesday afternoon classes open to all existing CARAS youth community members, 4:30pm to 6pm. These classes tend to be larger and have a large range of language levels. 

Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:

• Monday 10 am to 3pm

• Tuesday 2pm to 6pm 

• Wednesday 11am to 6pm

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer Tasks and Responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes;

• Help young people to build confidence in digital literacy;

• Helping to set up the classroom and provide learners with classroom resources;

• Engaging learners in informal conversations or games during breaks to help them practice their conversational English.

• Checking the session plan aims with the lead teacher and assisting learners achieve them;

• Attending and contributing to volunteer debriefs after each session;

• Making use of any community languages you may know to help students during the class;

• Working collaboratively as a team and helping to shape the project;

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

• Assisting participants to recognise and celebrate their achievements;

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements 

Essential: 

• To be 18 years or older;

• Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);

• An interest in education and English language teaching;

• To be non-judgemental and able to engage with people from diverse backgrounds;

• To be reliable and punctual. We ask volunteers to commit to at least one class every week for a minimum of 4 months. If you are unable to attend a class due to a planned holiday, you must inform the program lead in advance. 

• Excellent communication skills, especially with people who are new to English;

• The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;

• Currently resident in the UK; has asylum seeker or refugee status

• *Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

• Able to attend volunteer induction training (online) prior to start of role 

*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering 
   

To Apply: 

Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP! 
 

 All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.