Safeguarding volunteer roles

Are you a member of the Methodist Church in Britain who is motivated by service, integrity and good stewardship?

Do you have the confidence to ask thoughtful questions, the wisdom to listen well, and the courage to offer constructive challenge in a spirit of faith?

We are seeking new members to join our Audit & Risk Assurance Committee (ARAC), a trusted and hard‑working body that plays a vital role in supporting strong governance and accountability in the Church. The Committee reports to the Connexional Council, the trustee body of the Methodist Church in Great Britain.

This is an opportunity to use your gifts in a new way, helping to safeguard the Church’s mission, resources and reputation for the benefit of current and future generations

About You

We are looking for people who bring personal qualities and ways of working as much as formal expertise. You are likely to:

• Be thoughtful, curious and discerning, with the ability to see the bigger picture as well as attend to important detail
• Have a strong sense of integrity and a commitment to transparency, accountability and good stewardship
• Be confident in offering constructive challenge, while remaining respectful, collaborative and supportive
• Act as a “critical friend”, combining independence of thought with loyalty to the Church and its mission
• Be able to listen carefully, weigh evidence, and exercise sound judgement, particularly in complex or sensitive matters
• Be comfortable working in a committee setting, valuing different perspectives and contributing positively to group decision‑making
• Share a commitment to equality, inclusion and the wellbeing of the whole Connexion

Alongside these attributes, we are particularly interested in people who either:

• Have a lived understanding of the day‑to‑day life of the Church (for example as a minister or lay person at church, circuit or district level);
• Bring insight into IT, digital, cyber security or AI‑related matters, helping the Committee to navigate emerging risks and opportunities in a fast‑changing environment, and/or
• Have a background in risk, finance or audit.

You do not need to be an expert in all areas. What matters most is your mindset, values and willingness to engage thoughtfully with complex governance issues.

Diversity and Inclusion

We warmly welcome expressions of interest from both lay and ordained members of the Methodist Church in Britain. Expressions of interest from people from ethnic minority backgrounds are especially welcome. All applications will be assessed on merit.

If you would like an informal conversation about the role, please email HR Team.

Closing date: 1 July 2026

Shortlisting date: 7 July 2026

Interview date: 14 July 2026 (in London)

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Droitwich Spa.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

About IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area - Advocacy, Research, Policy Mapping and Campaigning. 

About our Education, Training and Employment Programme

Our comprehensive Education, Training and Employment (ETE) programme runs various activities to improve our beneficiaries' social and cultural integration in the UK. These activities include 12-week English for Speakers of Other Languages (ESOL) courses for adults and online conversation classes. 

We also deliver one-to-one employment support, mentoring, vocational training, and workshops on a range of topics to support the Latin American community in navigating the UK system. Additionally, our volunteer scheme provides volunteers with valuable work experience to enter London’s competitive job market. As well as being integral to the smooth running of our organisation, the scheme helps volunteers to develop their skills by working in a multicultural, collaborative and inspiring environment.

About the role

We are looking for a motivated ESOL Teaching Assistant to support the smooth delivery of our ESOL classes at Pre-Entry and Entry 1 levels for Latin American migrants and refugees. You will assist the ESOL Teacher with classroom delivery following our pre-prepared syllabus and teaching materials, along with a variety of audio-visual aids to improve learners’ speaking, listening, reading and writing skills in English.

As an ESOL Teaching Assistant, you will encourage learners to communicate using the structures and vocabulary they have learnt, with a strong emphasis on dialogue and role-playing, alongside more formal exercises and language games.

We are seeking a volunteer holding either a formal teaching qualification (e.g. CELTA, CertESOL or similar) or prior experience in teaching English to speakers of other languages. 

Main tasks and responsibilities

• Support with the planning, preparation and delivery of high-quality ESOL lessons in a community setting

• Mark and provide appropriate feedback on oral and written work

• Guide the class according to the syllabus and learning outcomes as instructed

• Ensure learners participation during class and monitor attendance

• Create a safe and inclusive learning environment, identify gaps and adapt activities to learners’ needs

• Provide one-to-one learner support in class as required, to ensure needs relating to learning difficulties and disabilities are met

• Prepare and set exercises, materials and examination papers as necessary

• Undertake administrative tasks, such as keeping student registers and attendance records

• Provide logistical support with arranging the room, setting out refreshments and class tidy upContribute towards outcome and impact measurement for learners at the end of each term

We are looking for

• A recognised ESOL qualification, such as those listed on the TESOL website, is essential (e.g. TEFL or CELTA) or equivalent experience

• Verbal and written communication skills in English and either Spanish and/or Portuguese

• A flexible and enthusiastic person who is confident working in a multicultural and multilingual environment

• An empathetic approach to working with beneficiaries whose needs may vary or change over time

• Ability to work resourcefully and in collaboration with others

• Good IT skills, including in using Microsoft and Google suite packages, Word, Excel, PowerPoint, and databases

• Good interpersonal and communication skills with attention to detail

• A caring, sensitive and non-judgemental manner

• Knowledge of how to deal with sensitive and confidential information

• Ability to learn quickly and adapt to CRM systems

• Committed to IRMO's mission, vision and values

Additional requirements

• Two references from current/previous employers

• Enhanced DBS Check (completed through IRMO)

• Safeguarding Level 1 certificate (completed through IRMO)

• One month trial period

Benefits of volunteering at IRMO

• You will get the opportunity to help others and to give back

• You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment

• You will contribute to the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK

• You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market

• You will enhance your CV and get references (after a 3-month period) for further support with employability

• You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role

• You will receive regular supervision and support

At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age. 

We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve. 

We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.

THANK YOU FOR YOUR SUPPORT

Volunteer Operations Director

Stand beside our Founder. Shape a movement. Transform futures across London.

London is a city bursting with talent — yet thousands of adults are still locked out of opportunity simply because of the postcode they were born in or the barriers they’ve had to face.

Unlock YOUR Potential is here to rewrite that story.

We’re building a new charity with one mission: to give adults from socio‑economically disadvantaged backgrounds the skills, tools, confidence and opportunities they need to thrive in the workforce — and in life.

And at this defining moment, we’re searching for a visionary Volunteer Operations Director to help turn this mission into a powerful, long‑lasting force for change.

This isn’t just a role. It’s a chance to build something that will change lives for generations.

Why This Role Matters

We are a brand‑new London charity dedicated to empowering adults through:

• Career coaching

• Employability and workplace skills

• Personal development

• Wellbeing support

• Life coaching

• Mentoring

• Access to real, sustainable opportunities

But to deliver these life‑changing programmes, we need strong operational leadership — someone who can stand shoulder‑to‑shoulder with our Founder and help build the systems, culture and foundations of a charity designed to create long‑term social mobility.

Your leadership will be the engine that turns vision into impact.

What You’ll Do

As our Volunteer Operations Director, you will be the operational heartbeat of the organisation.

You will:

• Build and refine the internal systems that keep the charity running smoothly

• Support the Founder in strategic planning and organisational development

• Oversee day‑to‑day operations and ensure excellence across all functions

• Develop policies, processes and frameworks rooted in our values

• Coordinate teams, volunteers and projects for seamless delivery

• Prepare the charity for launch, growth and long‑term sustainability

• Bring clarity, structure and momentum to a fast‑moving start‑up environment

This is a rare opportunity to help build a charity from the ground up — shaping not just what we do, but who we become.

What You’ll Gain

This role offers purpose, leadership and personal growth in equal measure.

You’ll gain:

• Senior‑level operational and strategic experience

• A close working partnership with the Founder and Executive Director

• Influence over the direction, culture and identity of a new charity

• Experience in governance, compliance and organisational development

• A powerful leadership role that elevates your CV and career trajectory

• The deep fulfilment of knowing your work directly transforms lives

This is the kind of experience that defines careers — and strengthens communities.

Who You Are

You’re someone who:

• Thrives on structure, organisation and strategic thinking

• Enjoys building systems, solving problems and creating order

• Has leadership experience or strong leadership potential

• Wants to be part of something meaningful from day one

• Believes deeply in equality, opportunity and social justice

• Can give a few hours a week to help shape a charity with huge potential

You don’t need to know everything. You just need commitment, initiative and a heart for impact.

Your Impact

Your leadership will help create:

• Coaching programmes that rebuild confidence

• Skills workshops that open new career paths

• Mentoring relationships that change lives

• Wellbeing support that restores hope

• Opportunities that break cycles of disadvantage

Your work becomes the foundation on which people rebuild their futures — and unlock their potential.

Ready to help build a charity that transforms lives across London?

If you’re driven, compassionate and excited by the idea of helping launch a transformative organisation, we’d love to hear from you.

• Step into leadership.
• Stand beside our Founder.
• Shape a legacy that will uplift communities for years to come.

Join us as our Volunteer Operations Director — and help London unlock its potential.

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Stoke on Trent.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

Join the MINDSET Programme Development Committee

Help Us Design and Launch Our First Pilot Programmes

MINDSET is a brand‑new men’s wellbeing and personal growth charity — and we’re looking for a small group of thoughtful, committed volunteers to join our Programme Development Committee.

Our mission is to help men build resilience, confidence, emotional awareness, and healthier coping skills through practical, reflective, skills‑based support. To launch successfully, we need to design and deliver high‑quality pilot programmes that truly make a difference.

If you can spare just a few hours a month and want to help shape the core of what MINDSET will offer, we’d love to hear from you.

What the Programme Development Committee Will Do

We’re looking for volunteers who can help us:

• Design the structure and content of our first pilot programme(s)

• Develop practical, reflective, skills‑based session plans

• Shape the MINDSET Skills Framework and learning outcomes

• Create engaging activities, tools, and resources for participants

• Support the setup and delivery of pilot workshops

• Gather and review feedback to refine the programme

• Ensure sessions are safe, accessible, and aligned with our non‑clinical approach

• Bring ideas that help men learn, reflect, and grow

You don’t need to be a professional facilitator — just someone who cares about men’s wellbeing and enjoys creating meaningful experiences.

Who We’re Looking For

People who are:

• Passionate about men’s wellbeing and personal development

• Creative thinkers who enjoy designing sessions, activities, or learning experiences

• Reflective, open‑minded, and good at working with ideas

• Organised and reliable

• Comfortable contributing to discussions and taking on small tasks

• Excited to help build a programme that could change lives

Experience in facilitation, coaching, teaching, training, psychology, or wellbeing is helpful but not essential.

Time Commitment

• A few hours per month, flexible around your schedule

• Occasional online meetings

• Short, manageable tasks you can do from home

Ideal for someone who wants to make a meaningful impact without a big time commitment.

Why Join Us?

• Play a central role in shaping MINDSET’s core offer

• Help design the sessions that will support men in your community

• Gain experience in programme development and charity start‑up work

• Be part of a supportive, purpose‑driven team

• Help us launch successfully and build something that lasts

Your ideas will directly influence the quality and impact of our first programmes.

Interested?

Tell us a little about yourself and why you’d like to get involved.

Volunteer HR & Volunteering Manager

Shape our culture. Build our volunteer community. Empower Londoners to transform their futures.

London is full of talent — but not everyone gets the chance to show it. For too many adults living in socio‑economically disadvantaged communities, confidence, opportunity and access to the workforce feel out of reach.

Unlock YOUR Potential is here to change that.

We’re building a new charity dedicated to giving adults the skills, tools, confidence and opportunities they need to thrive in work and in life. And now, at this defining moment, we’re searching for a Volunteer HR & Volunteering Manager to help build the people‑powered engine that will drive our mission forward.

This isn’t just a role. It’s your chance to shape the culture, community and heart of a charity from day one.

Why This Role Matters

Our volunteers will be the lifeblood of our organisation — the mentors, coaches, facilitators and supporters who help Londoners rebuild confidence, develop skills and unlock new opportunities.

To make this possible, we need someone who can:

• Build our volunteering programme from the ground up

• Recruit, onboard and support an incredible community of volunteers

• Create a culture where people feel valued, inspired and connected

• Put in place the HR foundations that prepare us to become a future employer

Your leadership will ensure that the people who give their time to us feel supported, appreciated and empowered — because when volunteers thrive, our participants thrive.

What You’ll Do

As our Volunteer HR & Volunteering Manager, you will lead on everything that makes our people experience exceptional.

You will:

• Design and launch our volunteering programme

• Recruit, onboard and retain volunteers across all areas of the charity

• Build a positive, inclusive and values‑driven volunteer culture

• Develop volunteer policies, handbooks, training and support frameworks

• Create recognition and wellbeing initiatives that keep volunteers engaged

• Lead on HR foundations — policies, processes and compliance — to prepare us for future paid staff

• Support the Founder in shaping organisational culture and people strategy

• Ensure our people practices reflect our mission, values and commitment to equality

This is a rare opportunity to build a people‑first charity from the ground up — and to shape the experience of everyone who joins us.

What You’ll Gain

This role offers purpose, leadership and professional growth in equal measure.

You’ll gain:

• Senior‑level HR and volunteer management experience

• The chance to design and lead a volunteering programme from scratch

• Experience in organisational culture, people strategy and HR compliance

• A close working relationship with the Founder and Executive Director

• A leadership role that strengthens your CV and future career

• The fulfilment of knowing your work directly impacts lives across London

This is the kind of experience that builds careers — and strengthens communities.

Who You Are

You’re someone who:

• Loves working with people and building positive cultures

• Is organised, proactive and passionate about creating great experiences

• Has HR, volunteering or people‑management experience (or strong potential)

• Enjoys designing systems, processes and frameworks

• Believes deeply in equality, opportunity and social justice

• Can give a few hours a week to help shape a charity with huge potential

You don’t need to be an HR expert in every area — just committed, thoughtful and ready to lead with heart.

Your Impact

Your leadership will help create:

• A thriving volunteer community that feels valued and supported

• A strong organisational culture rooted in dignity, empowerment and inclusion

• HR foundations that prepare us to employ staff in the future

• A people‑first environment where volunteers and participants can flourish

• A charity capable of delivering life‑changing programmes for years to come

Your work becomes the backbone of a movement that helps Londoners unlock their potential.

Ready to help build a charity that transforms lives across London?

If you’re passionate about people, culture and community — and excited by the idea of helping launch a transformative organisation — we’d love to hear from you.

• Lead our people.
• Shape our culture.
• Build a volunteer community that changes lives.

Join us as our Volunteer HR & Volunteering Manager — and help London unlock its potential.

HELLO SUNSHINE!!!

SUNSHINE exists to tackle loneliness by building connection, community and hope. We are creating a charity where people feel seen, valued and included, and where kindness and human connection can make a real and lasting difference to lives across London.

We are now looking for an inspiring and committed Head of Volunteering to help us build our volunteering programme from the ground up. This is a key role in shaping the future of SUNSHINE and creating a vibrant, welcoming and supportive volunteer community that reflects our values and mission.

Our Volunteer Opportunity

This role is about much more than volunteer coordination. It is about creating a strong culture of belonging, team spirit and shared purpose. You will help us recruit, onboard, support and retain volunteers, while ensuring they feel appreciated, confident and empowered to contribute meaningfully to our work.

You will play a central role in developing a volunteering programme that goes above and beyond good practice — one that feels positive, uplifting and genuinely rewarding for everyone involved. From first welcome to ongoing support, you will help create a volunteer experience that feels like joining a caring, motivated family with a shared mission to change lives.

What you’ll do

You may support SUNSHINE with:

• Designing and developing our volunteering programme from scratch.

• Recruiting volunteers who share SUNSHINE’s values and mission.

• Creating welcoming onboarding processes that help volunteers settle in with confidence.

• Building systems to support volunteer retention, engagement and progression.

• Developing ways to reward, recognise and thank volunteers for their time and contribution.

• Ensuring volunteers are trained, supported and equipped with the tools they need to succeed.

• Helping to create a positive team culture rooted in trust, encouragement and continuous improvement.

• Supporting the development of a highly recognised volunteering programme that reflects SUNSHINE’s ambition and spirit.

• Working closely with the Founder and wider team to strengthen volunteer involvement across the charity.

What we’re looking for

We would love to hear from you if you are:

• Passionate about volunteering, community building and helping others thrive.

• Organised, approachable and able to create structure while keeping things human and uplifting.

• Confident in recruiting, supporting or managing volunteers.

• A strong communicator who can inspire others and build positive relationships.

• Someone who values recognition, belonging and team culture.

• Able to take initiative and help shape a programme from the very beginning.

• Committed to creating a volunteering experience that is supportive, rewarding and meaningful.

Why this role matters

Volunteers will be at the heart of SUNSHINE’s work, helping us reach more people, create more connection and build a stronger sense of community. A well-designed volunteering programme will not only help the charity grow — it will help volunteers feel proud to be part of something purposeful, inspiring and life-changing.

By leading our volunteering strategy, you will help create a community where people are valued, supported and encouraged to do their best work in service of a cause that truly matters.

When applying, please tell us:

1. What your approach to volunteer leadership and management is.

2. How you would go about building a volunteering programme from scratch.

3. How you would help create a positive, supportive and motivated volunteer community.

4. What experience, strengths or ideas you would bring to SUNSHINE.

What you’ll gain

• The opportunity to design and lead a volunteering programme from the beginning.

• Experience shaping the culture and structure of a growing charity.

• The chance to build something meaningful, inclusive and lasting.

• Flexible volunteering that can fit around your commitments.

• The satisfaction of helping to create a community that changes lives.

WE'RE SUNSHINE Charity

Connection. Joy. Community.

Combating Loneliness Across London And Beyond

Job Description:

Partnerships & Referral Lead — Living With Hope CIC

Living With Hope CIC is seeking a strong Partnerships & Referral Lead to help build meaningful relationships with charities, funders, community organisations, referral partners and aligned service providers.

We provide safe accommodation and structured support for individuals escaping or recovering from domestic abuse. Our mission is to restore stability, dignity and opportunity.

This is not a passive advisory role.

We are looking for someone who can help identify, build and strengthen partnerships that lead to referrals, funding opportunities, service collaboration and long-term organisational growth.

The role will involve:

• Identifying charities, community organisations and referral partners aligned with our mission
• Helping build relationships with domestic abuse services, faith groups, funders and support organisations
• Supporting referral pathway development and partnership conversations
• Helping create partnership packs, outreach messages and collaboration proposals
• Supporting introductions to relevant organisations and stakeholders
• Helping identify grant, sponsorship and funding opportunities
• Ensuring partnership activity leads to measurable outcomes such as referrals, funding, credibility or service growth
• Strengthening the organisation’s reputation within the voluntary, community and social impact sector

We are especially interested in someone with experience in one or more of the following areas:

• Charity partnerships or community engagement
• Domestic abuse, homelessness, housing or victim support services
• Grant funding, fundraising or philanthropy
• Faith-based or community-led support networks
• Referral pathway development
• Social enterprise, CIC or voluntary sector growth
• Relationship management with funders, charities or public sector partners

This position is currently voluntary, but it is designed for someone who wants to help build real partnerships that create impact, income and long-term organisational value.

Expected commitment: approximately 1 board meeting per month, plus partnership-related input where required.

If you understand partnerships, referrals, funding routes and the power of the right relationships, we would welcome a conversation.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Volunteer With Us — Help Build a New Employability Charity for London

Empower adults. Shape a new charity. Change lives across London.

London is full of talent — but too many adults from socio‑economically disadvantaged backgrounds never get the chance to show it. Barriers like low confidence, limited networks, limited access to guidance and systemic inequality keep people locked out of opportunity.

Unlock YOUR Potential is here to change that.

We are a new start‑up charity dedicated to careers coaching, employability skills, personal development, wellness, life coaching, mentoring and more. Our mission is to help adults — especially those in Tower Hamlets, Newham, Hackney and Ealing — build confidence, develop skills and unlock new opportunities.

And now, we’re looking for passionate volunteers to help us bring this vision to life.

Whether you want to work directly with participants or support behind the scenes, there’s a place for you here.

Why Your Contribution Matters

We are at the beginning of our journey — and the volunteers who join us now will shape the charity’s future.

Your time, skills and passion will help us:

• Build programmes that transform lives

• Support adults who have been overlooked for too long

• Create a charity rooted in dignity, empowerment and inclusion

• Establish strong foundations for long‑term impact

Every volunteer plays a vital role — whether you’re coaching someone into their first job or helping us build the systems that keep the charity running.

Volunteer Roles Available

We have a wide range of roles to suit different skills, interests and availability.

Front‑Facing Roles (Direct Support)

Help adults build confidence, skills and direction.

• Employability Coaches

• Careers & CV Support Volunteers

• Life Coaches & Personal Development Mentors

• Wellness & Wellbeing Support Volunteers

• Group Workshop Facilitators

• Mentors for adults seeking guidance and motivation

These roles directly support participants on their journey into work, education or personal growth.

Behind‑the‑Scenes Roles (Charity Development & Operations)

Help build the engine that powers our mission.

• Communications & Social Media

• HR & Volunteer Support

• Admin & Operations

• Finance & Bookkeeping

• Fundraising & Bid Writing

• Marketing & Branding

• Partnerships & Outreach

• Programme Development

• Research & Impact Measurement

These roles are perfect for people who want to help shape a new charity from the ground up.

Flexible Ways to Volunteer

We understand that life is busy — so we offer roles that fit around you.

• Remote roles — ideal for admin, HR, finance, communications, research and more

• Hybrid roles — a mix of online and in‑person

• Onsite roles — especially for coaching, mentoring and community engagement

Whether you can give a few hours a week or a little more, your contribution will make a real difference.

What You’ll Gain

Volunteering with us offers purpose, growth and community.

You’ll gain:

• Experience in a start‑up charity environment

• Opportunities to develop leadership, coaching or operational skills

• A chance to shape programmes, systems and culture from day one

• Real‑world experience that strengthens your CV

• A supportive, values‑driven volunteer community

• The fulfilment of knowing your work directly impacts lives

This is the kind of experience that builds confidence, skills and future opportunities — for you and for the people you support.

Who We’re Looking For

You’re someone who:

• Cares deeply about equality, opportunity and social justice

• Wants to help adults build brighter futures

• Is proactive, reliable and willing to learn

• Can give a few hours a week

• Enjoys working with people — or supporting the systems that help people thrive

• Wants to be part of building something meaningful from the ground up

You don’t need to be an expert — just committed, compassionate and ready to make a difference.

Your Impact

By joining us, you will help create:

• A charity capable of delivering life‑changing support

• Programmes that build confidence, skills and wellbeing

• A supportive community where adults feel seen, valued and empowered

• A long‑lasting organisation that strengthens London’s communities

Your contribution becomes part of a movement helping Londoners unlock their potential.

Ready to Make a Difference?

If you’re passionate about people, purpose and community — and excited by the idea of helping launch a new charity — we’d love to hear from you.

Support our mission. Shape our future. Help adults across London unlock their potential.

Join us as a volunteer — and be part of building a charity that changes lives.