Skills and employment manager volunteer roles

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

Reports to: Chief People Officer
Direct Reports: HRBP Lead, HR Managers
Team Structure: Six HR Teams (HRBP team, Recruitment, Learning & Development, Volunteer Relations, Policy, and Engagement) – supported by Senior HR Officers and HR Officers
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours

About the Role
We are seeking a volunteer Head of HR to lead and oversee our HR function at a pivotal time in YouthAdvantage UK’s ambition to become a registered charity.

Reporting into the Chief People Officer, you’ll provide strategic leadership to a multi-layered HR structure, directly managing our HRBP Lead and HR Managers, and overseeing five core teams that support the organisation’s people and culture strategy.

This is an ideal opportunity for an experienced HR leader who wants to give back by mentoring the next generation of HR professionals, shaping policy and practice, and helping us build a strong, inclusive, and values-led volunteer workforce across the UK.

Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.

Key Responsibilities
•Provide overall leadership to the HR function, ensuring alignment with the organisation’s mission and values.
•Manage and coach HRBP Lead and HR Managers to ensure smooth delivery across all people-related functions.
•Oversee and guide the five core HR teams:
oRecruitment – ensuring effective onboarding of skilled and diverse volunteers.
oLearning & Development – supporting volunteer upskilling and capability-building.
oVolunteer Relations – maintaining engagement, support, and wellbeing.
oPolicy – upholding inclusive, clear, and robust HR governance.
oEngagement – fostering culture, recognition, and retention.
•Partner with the Chief People Officer on strategic planning, workforce design, and key organisational initiatives.
•Lead succession planning and ensure continuity across all volunteer HR roles.
•Monitor performance and facilitate cross-team collaboration.
•Champion inclusive, accessible practices across the organisation.

What We're Looking For:
We’re looking for someone who’s experienced enough to hit the ground running and humble enough to grow with us. 
You’ll be most successful in this role if you have:
•Solid operational HR experience, ideally across generalist and specialist areas such as recruitment, employee relations/law, L&D, and policy.
•Previous line management experience, with a demonstrable record of supporting and developing HR team members or volunteers.
•A practical, sleeves-rolled-up approach - someone who is hands-on, accessible, and able to get things done in a busy, volunteer-led environment.
•A strategic mindset, but also the willingness to dig into day-to-day HR activity and problem-solving.
•A collaborative, coaching-ready attitude - this is a great opportunity for someone who has enough experience to stand on their own feet, but is open to being coached by the Chief People Officer to further develop their leadership style.
•Good communication and people skills, with the ability to work across different functions and with a wide range of volunteers.
•An interest in or understanding of the third sector and volunteer engagement is a bonus, but not essential.
•Experience working remotely or in hybrid teams is helpful.
•Above all, a genuine passion for youth empowerment and a belief in what we’re building at YouthAdvantage UK.

What You’ll Gain
•A chance to lead a national HR function with real-world complexity and purpose.
•The opportunity to mentor and develop emerging HR talent.
•Practical experience shaping HR strategy within the third sector.
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.

Apply Now
If you're ready to roll up your sleeves and help shape a dynamic, inclusive, and youth-focused volunteer organisation, we’d love to hear from you.

Oxfam Retail Volunteers – Guisborough Redcar and Cleveland

Oxfam GB

Job details

Job type

• Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 1 Church Street, Guisborough TS14 6HG

Full job description

Oxfam's Guisborough Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our stock room and with our ecommerce/online department!

Location:

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

Oxfam Retail Volunteers – Newcastle Upon Tyne

Oxfam GB

Job details

Job type

• Retail Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 99 Percy Street, Newcastle Upon Tyne

Full job description

Oxfam's Newcastle Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our shop in a general capacity.

Location: Oxfam Newcastle shop, 99 Percy Street, Newcastle Upon Tyne NE1 7RT

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

Oxfam Weekend Volunteers – Barnard Castle

Oxfam GB

Job details

Job type

• Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 1 Horsemarket, Barnard Castle DL12 8LY

Full job description

Oxfam's Barnard Castle Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our stock room and with our ecommerce/online department!

Location:

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

Oxfam Carlisle - Weekend Volunteers

Oxfam GB

Job details

Job type

• Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 17 Bank Street, Carlisle, CA3 8HG

Full job description

Oxfam's Carlisle Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our stock room and with our ecommerce/online department!

Location:

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person at Carlisle Oxfam Shop

Oxfam Retail  Volunteers – Barnard Castle

Oxfam GB

Job details

Job type

• Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 1 Horsemarket, Barnard Castle DL12 8LY

Full job description

Oxfam's Barnard Castle Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our stock room and with our ecommerce/online department!

Location:

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

Oxfam Retail Volunteers Helmsley North Yorkshire

Oxfam GB

Job details

Job type

• Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 7 Church Street, Helmsley York YO62 5AD

Full job description

Oxfam's Helmsley Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our stock room and with our ecommerce/online department!

Location:

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

Oxfam Retail Volunteers – Newcastle Upon Tyne

Oxfam GB

Job details

Job type

• Retail Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible
• Location: 252 Chillingham Road, Heaton, Newcastle NE6 5LQ

Full job description

Oxfam's Heaton Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our shop in a general capacity.

Location: Oxfam Heaton Shop, 252 Chillingham Road, Heaton, Newcastle NE6 5LQ

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

About us:

Tell My Truth and Shame the Devil C.I.C. is a pioneering Podcast/Youtube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designedto empower and educate.

We are a mission-driven, collective-focused C.I.C. building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors’ of CSA, RSA, CT, CA stories
• Whistleblowers and retired-experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To design and implement the procurement and supply chain framework required to develop andoperate the IFA Retreat, ensuring efficient sourcing, purchasing, inventory management, supplier relationships, and cost control throughout the development and operational phases.

About the role:

As a Volunteer Procurement & Supply Chain Consultant, you will be responsible for developing the procurement systems that will support the retreat's construction, furnishing, stocking, and long-term operations.

You will identify supplier categories, create procurement procedures, establish inventory controls, develop supplier evaluation systems, and build purchasing workflows that can scale as the retreat grows.

The role will involve planning procurement requirements for construction materials, accommodation furnishings, restaurant operations, retreat activities, gift shop inventory, maintenance supplies, andoperational equipment.

The successful candidate will create systems that ensure accountability, transparency, efficiency, andsustainability throughout the retreat's development.

Ideal Candidate

• Passionate about creating organised systems and processes.
• Strong strategic thinker with excellent attention to detail.
• Interested in supporting African development and cultural preservation projects.
• Understands the importance of sourcing products that align with the retreat's cultural values andmission.
• Able to build systems before physical operations begin.
• Comfortable working in a volunteer start-up environment.
• Committed to remaining involved through the transition into operations.

Experience & Skills

• Experience in procurement, purchasing, supply chain management, logistics, or inventorymanagement.
• Experience creating procurement frameworks and supplier management systems.
• Knowledge of inventory controls and stock management.
• Experience sourcing products internationally and within Africa is desirable.
• Strong negotiation and supplier relationship management skills.
• Understanding of budgeting and cost management.
• Experience using procurement software and inventory management systems.
• Knowledge of Nigerian procurement markets is advantageous.
• Familiarity with Yoruba culture, Ifa traditions, or African cultural projects is beneficial.

What You Will Gain

• Real-world hosting and interviewing experience
• Opportunity to build a public profile and media presence
• Portfolio-building opportunities across podcasting and storytelling
• Networking and relationship-building opportunities
• Experience working within a growing media and advocacy platform
• Creative freedom and personal growth opportunities
• Leadership and media mentorship
• Opportunity to develop your own audience and storytelling identity
• Potential future paid opportunities and long-term media career pathways
• Direct pathway into a future paid role
• The chance to help build a nationally recognised media and survivor-support platform
• COS opportunities for top performing staff members

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning: as the platform grows, your role, influence, and opportunities grow with it.

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available)
• A short introduction about yourself
• Why this mission resonates with you
• Any relevant experience, skills, ideas, or vision you would bring to the role

We welcome individuals who are passionate about helping create platforms that inspire healing, justice, truth, education, empowerment, and lasting community impact. That see themselves transforming their lifestyles to maintain the above for the generations to come.

Help Shape Aspire Oxfordshire's Next 25 Years

As Aspire Oxfordshire approaches its 25th anniversary, we are looking for new Trustees to help shape the next chapter of our journey.

For almost 25 years, Aspire has supported people across Oxfordshire experiencing homelessness, poverty and disadvantage to build safer, healthier and more independent lives. Through supported accommodation, employment and training, homelessness prevention and personalised support, we help people create lasting change.

As we look ahead, we have ambitious plans to grow our impact, strengthen partnerships, increase fundraising and continue delivering high-quality, person-centred services. We are seeking passionate, values-led individuals to join our Board and help guide our future.

As a Trustee, you will provide strategic leadership, constructive challenge and oversight, working alongside fellow Trustees and our Executive Leadership Team to ensure Aspire remains well governed, financially sustainable and focused on delivering the greatest possible impact.

Previous Trustee experience is not essential. We welcome people who share our values, bring professional expertise and want to make a positive difference. A full induction and ongoing support will be provided.

We are particularly interested in people with experience in:

Fundraising, Communications and Social Media
Helping diversify income, build supporter engagement and raise Aspire's profile.

Charity Governance and Employment
Knowledge of the charity sector, governance, HR or employment law to support good governance and organisational development.

Social Housing and Welfare
Experience of housing, homelessness, welfare benefits or housing policy to strengthen our understanding of the sector and the people we support.

Charity Finance and Risk Management
Experience in finance, accountancy, audit or risk management to support effective financial oversight and long-term sustainability.

As a Trustee you will:

• Help shape Aspire's strategic direction.
• Ensure strong governance, compliance and financial sustainability.
• Provide independent support and constructive challenge.
• Act in the best interests of the charity and the people we support.
• Champion Aspire and help strengthen partnerships and opportunities.

Time Commitment

The role is voluntary and designed to fit alongside professional and personal commitments.

Trustees will typically attend:

• Four hybrid Board meetings each year.
• Four online meetings each year as a member of one Board sub-committee.
• Occasional additional meetings or events where appropriate.

Why Join Aspire?

This is an opportunity to make a genuine difference while helping shape the future of an ambitious and growing charity. You'll work alongside an experienced and supportive Board, helping more people secure safe housing, employment and independence.

Aspire Oxfordshire is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds and lived experiences. We believe a diverse Board leads to stronger governance and better outcomes for the communities we serve.

Join us as we celebrate 25 years of changing lives—and help shape the next 25 years.

If you are passionate about making a difference and would like to use your skills and experience to support a growing local charity, we would love to hear from you.

Whether this is your first Trustee role or you are an experienced Board member, if you share our values and believe everyone deserves the opportunity to build a safe, independent and fulfilling life, we encourage you to apply.

Together, we can help shape Aspire Oxfordshire's next 25 years.

The Board of Directors is opening up the opportunity for new Trustees to join MYH. If you are passionate about making a difference and have the skills, knowledge, or experience to support MYH during an exciting period of growth, we would love to hear from you. 

Job title: Trustee 

Reports to: Chair of Muslim Youth Helpline 

Hours: Flexible, Approx 6-8 hours per month (some evening and weekends required) 

Contract: Voluntary 

Overview of The Charity 

The Muslim Youth Helpline (MYH) is a national award winning charity providing faith and culturally sensitive support services to young people in the UK. Its core service is a free and confidential helpline open seven days a week via telephone, email, internet chat and WhatsApp. MYH is a dynamic organisation that puts service to its clients at the heart of everything that it does. 

Vision: A future where young people are empowered to overcome challenges and live a God-centred life of meaning and purpose.

Mission: To provide a range of culturally informed services to improve the mental wellbeing of young people.

Role Description 

The Board of Directors is opening up the opportunity for new Trustees to join MYH. If you are passionate about making a difference and have the skills, knowledge, or experience to support MYH during an exciting period of growth, we would love to hear from you. 

As part of our ongoing Board development, we welcome applications from individuals with diverse backgrounds, skills, and perspectives who share our values and commitment to our mission. While all applications are encouraged, we would particularly value experience in governance, strategic oversight, and organisational development at this stage of the charity’s journey.

As part of MYH’s ongoing Board development and succession planning, we are particularly seeking to appoint Trustees in two priority areas:

1. Future Chair of Trustees

We are seeking an experienced strategic leader who may be interested in progressing into the role of Chair of Trustees within the next 9–12 months, following a planned leadership transition. Previous Chair, Board, Non-Executive, or senior leadership experience would be highly valuable.

2. Governance and Organisational Oversight 

We are also looking to strengthen Board capability in charity governance, legal and regulatory compliance, safeguarding, risk management, HR oversight, and 

organisational policy development.

As MYH continues through a period of growth and organisational development, these 

appointments will play an important role in supporting the charity’s long-term sustainability, accountability, and impact.

Key Responsibilities 

As a Trustee of MYH, you will work collectively with the Board to provide effective governance, strategic direction, and oversight to support the charity’s mission and long-term sustainability. Key responsibilities include: 

• Contributing to the strategic direction and overall governance of the charity 

• Ensuring the charity operates in line with its charitable objectives, governing documents, and legal responsibilities 

• Supporting effective decision-making by providing independent judgement, constructive challenge, and professional insight 

• Promoting accountability, transparency, and ethical leadership across the organisation 

• Overseeing the charity’s financial sustainability, including monitoring resources, budgets, and fundraising opportunities 

• Supporting the identification and management of organisational risks, including safeguarding responsibilities where appropriate 

• Acting in the best interests of the charity and its beneficiaries at all times 

  • Championing the charity’s mission, values, and impact with stakeholders and the wider community

• Working collaboratively with fellow Trustees and the leadership team to support organisational growth and development 

  • Attending Board meetings, contributing to discussions, and participating in relevant sub-groups or activities where required 

  • Supporting good governance practices, compliance, and continuous improvement across the organisation 

Person Specification 

General Requirements 

• A strong commitment to the mission, values, and objectives of Muslim Youth Helpline 

• A willingness to devote the necessary time and effort to support the growth and development of a small, fast-paced, and dynamic charity 

• Strategic vision and the ability to contribute to the long-term direction of the organisation 

• Good independent judgement and the ability to make balanced, informed decisions 

• An ability to think creatively and contribute innovative ideas and solutions 

• A willingness to engage in open, honest, and constructive discussions, including difficult conversations where necessary 

• An understanding and acceptance of the legal duties, responsibilities, and liabilities associated with trusteeship 

• An ability to work collaboratively and effectively as part of a diverse Board and wider team 

• A commitment to equality, diversity, inclusion, and respectful governance practices 

• A commitment to Nolan’s Seven Principles of Public Life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership 

Desirable Skills and Experience 

While we welcome applications from individuals with a broad range of backgrounds and experiences, we would particularly value: 

• Previous Board, Trustee, Non-Executive Director, or governance experience 

• Experience in governance, charity leadership, or strategic organisational oversight 

• Knowledge of safeguarding, risk management, HR, legal compliance, or organisational policy development 

• Strategic planning and organisational development experience 

• Financial oversight, fundraising, or financial sustainability experience 

• Experience supporting organisations through periods of growth and change 

• An understanding of the needs and challenges affecting young people and Muslim communities 

MYH has four core values; non-judgemental, accountability, rooted in faith and compassion. You will be expected to demonstrate all four values throughout the recruitment process and within your role at MYH.

Commitment 

Trustees are expected to commit 4-8 hours of work during each month to complete any 

necessary Trustee tasks agreed by the Board to support a rapidly growing Muslim Youth 

Helpline. 

The specified hours above are an indication only. The successful candidate may be expected to work additional hours and on occasional weekends. 

Equality and Diversity 

Muslim Youth Helpline (MYH) are committed to our Equality and Diversity Policy. Under Section D of our Equality and Diversity Policy (Policy Statements) MYH are committed to ensuring that all candidates are given equal access to our employment opportunities regardless of their age, gender, race, sexual orientation, marital status and any other defining characteristics. 

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.