Social work volunteer roles

Volunteering with FCENS

About Us

Our mission: To support single homeless adults in Waltham Forest towards transforming their lives.

Forest Churches Emergency Night Shelter, FCENS, is an independent charity working to serve the needs of the single homeless adults in Waltham Forest. Our vision is that no one should need to be homeless in our borough and everyone has a place to go.

Volunteers contribute to the overall success of FCENS and are vital to the running of our Drop-in service and Night Shelter. We need support from the community to run our projects and make our clients feel welcome.

Come and be part of something special!

The Drop-In provides advice and support weekdays Monday to Wednesday 10 am to 3 pm, Thursday 10 am to 12 pm all year round.

Volunteer Homelessness Support Worker

Volunteer Job Description

Location

Based at our office at the Drop-In and within the local community.

Expenses

Travel expenses reimbursed

Lunch voucher for use in the YMCA canteen provided during each volunteer shift

Full induction, training and ongoing support

Purpose of role

As a Volunteer Homelessness Support Worker, you will provide your volunteering under the direction of our caseworking team, to provide practical support to clients experiencing homelessness. You will assist with carrying out assessments and triaging, identifying support needs and helping clients access appropriate services including housing, health, mental health, welfare benefits and signposting to immigration services.

This is an opportunity to make a real difference while gaining valuable experience within the homelessness and voluntary sector.

Key Responsibilities

You will undertake your volunteering at all times under the direction of our employed caseworking team.

You will not be expected to undertake tasks that you are not confident or competent to do.

Welcome clients in a friendly, respectful and non-judgemental manner.

Use the Trauma-Informed Care approach whilst supporting clients.

Complete client assessments using our assessment tools.

Triaging the assessments.

Identify immediate needs and risks, escalating concerns to staff where appropriate.

Provide information and signposting to appropriate services including:

§  Housing and homelessness services,

§  GP registration and healthcare,

§  Immigration services,

§  Mental health support,

§  Drug and alcohol services,

§  Welfare benefits and financial support,

§  Employment, education and training opportunities.

Support clients to understand and access available services.

Maintain accurate, confidential records using our case management systems.

Work within safeguarding, confidentiality and GDPR policies.

Attend supervision, training and volunteer meetings.

Promote equality, diversity and inclusion in all aspects of the role.

Represent the charity professionally at all times.

What We Offer

An opportunity to give something back to the community and to make a positive difference to people’s lives.

A comprehensive induction programme.

Ongoing training and development.

Regular supervision and support.

Experience within the homelessness sector.

Opportunities to develop assessment and support skills.

Reimbursement of travel expenses.

Paid lunch during volunteer shifts.

A supportive and welcoming team environment.

Person Specification

Any experience of the following would be helpful

Previous volunteering or employment within homelessness, housing, social care or the voluntary sector.

Experience supporting vulnerable adults.

Knowledge of housing legislation and homelessness pathways.

Understanding of welfare benefits.

Knowledge of local health and mental health services.

Mental Health First Aid or Safeguarding training (not essential).

Ability to speak other languages (not essential). 

Personal Qualities

We are looking for someone who is:

Compassionate and approachable.

Calm under pressure.

Trustworthy and reliable.

Motivated to learn.

Respectful of people from all backgrounds.

Solution-focused and proactive.

Flexible and adaptable.

Training Provided

Successful volunteers will receive training in:

Safeguarding Adults

Trauma-Informed Practice

Professional Boundaries

GDPR and Confidentiality

Equality, Diversity and Inclusion

Risk Assessment

Homelessness Pathways

Health and Safety

Recruitment Process

The role is subject to:

An interview conducted in a relaxed and supportive way

Two satisfactory references

Enhanced DBS check

Completion of induction and mandatory training 

Do you have a direct Latin American background and financial expertise you want to put to meaningful use?

This is a great opportunity to contribute to the financial management and sustainability of a registered charity that has supported Latin American and other migrant communities through information, advice and guidance for vulnerable individuals, children and young people's activities and projects, adult education opportunities, and community-led cultural projects since 1983.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is a voluntary, non-executive governance role with a time commitment of just 2 to 3 hours per month. As Finance Trustee, you will Chair our Finance and Fundraising Sub-Committee, providing board-level oversight of LAH's financial health: reviewing management accounts, scrutinising budgets and forecasts, ensuring our financial controls are robust, and supporting the wider Board of Trustees at Latin American House to understand financial risk and sustainability.

You will work closely with LAH Director and finance team, contributing to the approval of annual accounts and budgets, and ensuring we meet our Charity Commission and Companies House obligations.

This is strategic oversight, not day-to-day operations - the hands-on finance work stays with our staff.

If you have ever wanted your professional skills to serve your community, this is how.

What we are looking for

You will have a direct Latin American background, this is a requirement of LAH's governing documents, alongside experience in finance, accounting, budgeting, or financial management. You will be able to translate financial concepts clearly for non-finance trustees, bring sound judgement and analytical thinking, and be comfortable in an organisation where systems are still growing and developing.

You do not need prior trustee or charity experience. What matters is integrity, a collaborative spirit, and a genuine commitment to the communities LAH serves. 

What we offer

• A meaningful governance role at the heart of a values-driven organisation
• The chance to contribute your financial expertise directly to your community
• Full trustee induction and ongoing governance support
• A collaborative, committed Board of Trustees working towards a shared mission
• Reasonable out-of-pocket expenses reimbursed

Latin American House is a registered charity (1127253) and registered company (06720498). Trustees serve in a voluntary capacity.

Do you love little ones and understand the importance of supporting new Mums through this significant life change? Are you looking for a new opportunity to contribute your time in a supportive and friendly organisation?

We are looking for kind, empathetic and committed women to join a team of volunteers at our Friday mum’s programme. Each Friday between 20 and 30 mums’ gather to share experiences, dance with their babies and drink great coffee. Due to the nature of the project, we can only accept applications from women and each successful applicant will need to complete an enhanced DBS check.

Time Commitment:

At least twice a month on a Friday.

There are two time slots available per Friday session.

• 9.15am - 2.15pm

• 12.30pm – 4.30pm

We are looking to build a team of warm, reliable and compassionate volunteers to support our Friday Mums project, which provides a welcoming space for mothers and babies during the first year of motherhood at The Bridge. At each Friday session, we are looking to have two volunteers to give their time alongside a session lead from our staff team.

 Due to the nature of the project, we are only accepting volunteer applications from women. All volunteers will need two references and we complete a Enhanced DBS check.

About Friday Mums at The Bridge 

Friday Mums is a free weekly group for new mums (and pregnant women) to connect, feel supported and spend time with others who understand this stage of life. Unlike many baby groups, Friday Mums is designed to support mums as people, not just parents. 

The Bridge is a women’s health and wellbeing charity based in Southwark working to create inclusive and welcoming spaces for women of all identities to connect and thrive for over 90 years. We believe in a fairer society where women’s voices are heard and their health and wellbeing are valued and respected. Through our women-only gym, community café, wellbeing programmes and support groups, we help women care for themselves, support one another and challenge injustices together. 

Desired volunteer skills 

• Warm, friendly and approachable manner that helps build trust and rapport with new mothers.

• Excellent listening and communication skills, with the ability to engage sensitively and respectfully with mums from diverse backgrounds.

• Genuine empathy, kindness and emotional intelligence when supporting mothers experiencing the challenges of early motherhood.

• Patient, caring and attentive approach when interacting with both mothers and babies. Ability to foster positive relationships and contribute to a supportive, non-judgemental community environment.

• Reliable and dependable, with a strong sense of responsibility and commitment.

• Positive attitude, enthusiasm, and willingness to contribute as part of a small, collaborative team.

Interests and values 

• A genuine interest in maternal, infant and family wellbeing.

• Passion for supporting women's health, reducing inequalities and improving outcomes for families.

• Interest in perinatal health, child development or community-based health and wellbeing services.

• Commitment to creating inclusive, welcoming spaces that promote physical, emotional and social wellbeing.

• Desire to make a meaningful difference through community engagement and compassionate support.

• Barista experience or training is welcomed but not required. 

Typical responsibilities 

• Help set up and manage a safe, welcoming, baby-friendly environment for weekly Friday Mums sessions.

• Provide informal support and conversation to mothers, listening and encouraging participation in wellbeing activities.

• Engage positively and appropriately with babies to enable mothers to take part in discussions and activities.

• Support the delivery of group sessions through practical assistance and general organisation.

• Help café team with making coffees and teas for the mums when they arrive to the café space.

• Work collaboratively with staff and other volunteers to ensure the smooth running of the Friday Mums project.

VOLUNTEER: Company Secretary (Trustee or Non‑Trustee)

SUNSHINE Charity — Positivity • Human Connection • Community • Belonging

SUNSHINE Charity is a vibrant, 100% volunteer‑powered start‑up movement dedicated to bringing SUNSHINE into people’s lives. We aim to help smash loneliness and social isolation by creating welcoming opportunities to connect, participate, learn, volunteer, make friends and feel like you belong.

• We are joyful.
• We are human.
• We are community-powered.
• And now, we are ready for a skilled, organised, confident Company Secretary to help guide our next chapter.

Why We Need You

SUNSHINE is growing — fast. Our programmes, events and volunteer opportunities are about to launch across London, and our governance needs to stay strong, structured and steady as we expand.

Our Founder, who has been carrying the charity forward with enormous heart and energy, is stepping back from leading the board to focus on operational delivery. He will remain as Vice Chair, offering continuity and support — but we now need a Company Secretary who can bring clarity, organisation and governance confidence to a developing board.

Our current trustees are passionate, committed and enthusiastic, but apart from the Founder, they are new to trusteeship. We need someone who can:

• Keep us compliant

• Keep us organised

• Keep us aligned

• Keep us moving

• And help shape a board that reflects SUNSHINE’s culture of positivity, connection, community and belonging

If you’re an experienced governance professional, administrator, trustee, or someone who simply loves structure, accuracy and good process — this role is made for you.

What You’ll Do

As Company Secretary of SUNSHINE Charity, you will:

• Ensure our governance is strong, compliant and well-documented.

• Prepare and circulate board papers, agendas and minutes.

• Maintain statutory records and filings.

• Support the Chair and Vice Chair with board coordination.

• Provide guidance on best practice and charity governance.

• Help newer trustees understand their responsibilities.

• Keep our board running smoothly, positively and professionally.

You’ll be joining a charity where kindness is a superpower, community is everything, and every volunteer helps bring SUNSHINE into people’s lives.

This role can be taken as either:

• A Trustee position, joining the Board formally.

• A Non‑Trustee position, supporting governance without voting responsibilities.

Time Commitment

We keep things simple, structured and manageable.

• Board meetings: Every 3rd Monday, 7–9pm.

• Working groups: Light involvement between meetings.

• Total commitment: Around 4 hours per month.

This is a role designed for someone who wants to make a meaningful difference without an overwhelming time burden.

Who We’re Looking For

You’ll thrive in this role if you are:

• Experienced in governance, admin, compliance or charity operations.

• Confident with documentation, organisation and record‑keeping.

• Calm, structured and detail‑focused.

• Warm, encouraging and people‑positive.

• Skilled at supporting and guiding newer trustees.

• Passionate about tackling loneliness and building community.

• Energised by SUNSHINE’s culture of positivity, human connection, community and belonging.

What You’ll Gain

• The chance to shape a charity with huge heart and huge potential.

• A close, collaborative relationship with the Chair and Vice Chair.

• The opportunity to build strong governance foundations from the start.

• The joy of helping people feel connected, valued and part of a community.

• A role where your organisational superpowers genuinely change lives.

Ready to Bring Your Light to SUNSHINE?

If you’re someone who loves good governance, clear structure and helping a board shine — we’d love to hear from you.

Join the SUNSHINE movement.

Help us bring connection, community and belonging to London.

COME SHINE WITH US.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Global Health Access Trust is seeking Country Programme Leads / Country Managers to provide senior local coordination, build trusted relationships and help shape safe, lawful and effective activity in countries where GHAT works or may develop future programmes.

This is a leadership opportunity for experienced people with strong local knowledge who can connect international charitable ambition with the realities of delivery on the ground.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Our work brings together professional and clinical expertise, local knowledge, responsible technology, infrastructure, trusted relationships and accountable funding.

What you could contribute

• Build and maintain key local relationships with partners, institutions and relevant authorities
• Coordinate local assessment, planning and delivery with the GHAT Trust Office
• Help identify healthcare-access, infrastructure, workforce and system needs
• Support the development of appropriate local partnerships and delivery arrangements
• Ensure activity is safe, lawful, culturally appropriate and properly recorded
• Identify local risks, practical constraints and opportunities at an early stage
• Help maintain clear communication between local contributors and the Trust

Who this could suit

We would particularly welcome senior programme, health, NGO, public service or international-development professionals with deep knowledge of their country or region.

You should be someone who is trusted locally, understands how institutions and communities operate in practice, and is comfortable working within written governance, safeguarding and reporting standards.

Strong judgement, cultural awareness, reliability and the ability to build credible relationships are essential.

This is a country-based opportunity. GHAT welcomes applications from people in any country where the Trust may work.

Safeguarding, identity and other role-specific checks will apply before an appointment is confirmed.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Country Leadership & International Delivery section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

Global Health Access Trust is looking for a Communications & PR Volunteer to help explain the Trust’s work clearly, accurately and responsibly to supporters, partners, professional audiences and the public.

This opportunity would suit someone with communications, journalism, public relations or strong professional writing experience who values accuracy over hype and can communicate complex work in a clear, measured way.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Our work brings together professional and clinical expertise, human capability, responsible technology, essential infrastructure, trusted local relationships and accountable funding.

What you could contribute

• Draft updates, briefings, articles and other public-facing material
• Help maintain a clear and consistent GHAT tone across communications
• Translate complex project, health and governance information into accessible language
• Support media, supporter or partner enquiries alongside the Trust team
• Help ensure public statements are accurate, appropriately evidenced and proportionate
• Support responsible storytelling that respects dignity, confidentiality and consent

Who this could suit

This opportunity may suit people with experience in communications, journalism, PR, media, public affairs, content writing or related fields.

Excellent written English and strong judgement are important. We particularly value people who can communicate confidently without exaggerating impact or relying on emotive language or imagery.

You should be comfortable working with information from different professional disciplines and checking facts carefully before publication.

The opportunity can usually be undertaken remotely from any country and the commitment is ongoing and flexible.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Communications, Digital & Public Profile section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

Global Health Access Trust is seeking Country Programme Leads / Country Managers to provide senior local coordination, build trusted relationships and help shape safe, lawful and effective activity in countries where GHAT works or may develop future programmes.

This is a leadership opportunity for experienced people with strong local knowledge who can connect international charitable ambition with the realities of delivery on the ground.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Our work brings together professional and clinical expertise, local knowledge, responsible technology, infrastructure, trusted relationships and accountable funding.

What you could contribute

• Build and maintain key local relationships with partners, institutions and relevant authorities
• Coordinate local assessment, planning and delivery with the GHAT Trust Office
• Help identify healthcare-access, infrastructure, workforce and system needs
• Support the development of appropriate local partnerships and delivery arrangements
• Ensure activity is safe, lawful, culturally appropriate and properly recorded
• Identify local risks, practical constraints and opportunities at an early stage
• Help maintain clear communication between local contributors and the Trust

Who this could suit

We would particularly welcome senior programme, health, NGO, public service or international-development professionals with deep knowledge of their country or region.

You should be someone who is trusted locally, understands how institutions and communities operate in practice, and is comfortable working within written governance, safeguarding and reporting standards.

Strong judgement, cultural awareness, reliability and the ability to build credible relationships are essential.

This is a country-based opportunity. GHAT welcomes applications from people in any country where the Trust may work.

Safeguarding, identity and other role-specific checks will apply before an appointment is confirmed.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Country Leadership & International Delivery section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.inter

The Alec Dickson Trust is a grant making charity looking to recruit one volunteer to join its Board with expertise in Fundraising. The Trust supports young people who, through volunteering or community service, aim to enhance the lives of others, particularly those most marginalised by society.

As a Volunteer Donor Relationship Co-ordinator, you will play a crucial role in forming and maintaining relationships with our donors, ensuring they feel valued and appreciated, whilst forming & implementing a strategy to keep them donating. This role would suit someone who is confident, enthusiastic about building strong connections, and passionate about the welfare of refugees & asylum seekers.

Key responsibilities:

• Identify and approach local high net worth individuals/businesses to approach for a regular donation
• Develop a donor relationship strategy aimed at maximising engagement and satisfaction.
• Personally reach out to existing donors to thank them for their contributions (& send seasonal cards/other personalised messages to maintain positive relationships).
• Build relationships by engaging with donors via phone calls and emails to understand their motivations for donating and gather feedback used to improve our efforts.
• Encourage previous donors to continue their support.
• Keep detailed and accurate records of all our donor interactions to ensure we have up-to-date information on our supporters.
• Create and distribute surveys to gain insights into our donors’ needs and expectations.
• Further down the line, host webinars or live Q&A sessions to answer donor questions and provide updates on our work.

Requirements:

• Strong communication abilities
• Proficiency with google docs/sheets
• Excellent organisational skills
• A confident individual who is comfortable engaging with a diverse range of people
• Pro-active approach and work with minimum supervision
• Can commit a minimum of 2 hours per week

VOLUNTEER: Chair of the Board of Trustees

SUNSHINE Charity — Bringing positivity, human connection, community and belonging across London

SUNSHINE Charity is a vibrant, 100% volunteer‑powered start-up movement dedicated to bringing SUNSHINE into people’s lives . We aim to help smash loneliness and social isolation by creating welcoming opportunities to connect, participate, learn, volunteer, make friends and feel like that people belong.

• We are joyful.
• We are human.
• We are community-powered.
• And now, we are ready for a seasoned, confident, inspiring Chair to help guide our next chapter.

Why We Need You

SUNSHINE is growing into our next chapter — fast. Our programmes, events and volunteer opportunities are about to get starting up across London.

But our Founder, who has been carrying the charity forward with enormous heart and energy, now needs to step back from leading the board, to focus on the operational aspects of the charity. He will remain as Vice Chair, offering support, continuity and passion — but we need a new Chair who can confidently take the reins.

Our current trustees are passionate, committed and enthusiastic, but apart from the Founder, they are new to trusteeship. We need someone who can:

• Lead with clarity

• Mentor with patience

• Govern with confidence

• Inspire with warmth

• And help shape a board that reflects SUNSHINE’s culture of positivity, connection, community and belonging

If you’re an experienced trustee or former Chair who loves developing people, strengthening governance and building a thriving board culture — this role is made for you.

What You’ll Do

As Chair of SUNSHINE Charity, you will:

• Provide strong, steady leadership to a developing board.

• Support the Founder (now Vice Chair).

• Ensure excellent governance and strategic oversight.

• Drive momentum, accountability and positive culture.

• Champion SUNSHINE’s mission and values internally and externally.

• Help shape a charity that is 100% volunteer-powered and community-focused.

You’ll be joining a charity where kindness is a superpower, community is everything, and every volunteer helps bring SUNSHINE into people’s lives.

Time Commitment

We keep things simple, structured and manageable.

• Board meetings: Every 3rd Monday, 7–9pm

• Working groups: Light involvement between meetings

• Total commitment: Around 4 hours per month

This is a role designed for someone who wants to make a meaningful difference without an overwhelming time burden.

Who We’re Looking For

You’ll thrive in this role if you are:

• An experienced trustee or Chair.

• Confident in governance, leadership and board development.

• Warm, encouraging and people-focused.

• Skilled at mentoring newer trustees.

• Passionate about tackling loneliness and building community.

• Energised by SUNSHINE’s culture of positivity, human connection, community and belonging.

What You’ll Gain

• The chance to lead a charity with huge heart and huge potential.

• A close, collaborative relationship with the Founder/Vice Chair.

• The opportunity to shape a board, culture and movement.

• The joy of helping people feel connected, valued and part of a community.

• A role where your experience will genuinely change lives.

Ready to Bring Your Light to SUNSHINE?

If you’re a seasoned trustee who wants to help build a joyful, human, community-powered charity — we’d love to hear from you.

Join the SUNSHINE movement.

Help us bring connection, community and belonging to London.

COME SHINE WITH US.

SUNSHINE Charity
Positivity • Human Connection • Community • Belonging

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Help us keep our food charity running smoothly. Are you organised, reliable and interested in gaining practical experience in the charity sector?

We're looking for a Volunteer Administrative Support Assistant to join our team for ideally a 6-month placement. This is a great opportunity to develop your administrative and organisational skills while supporting a charity working to reduce food waste, tackle food poverty and support our local community. You don't need extensive administrative experience. We're looking for someone who is enthusiastic, willing to learn and keen to contribute to a meaningful organisation. As Volunteer Administrative Support Intern, you'll provide essential support across the charity's day-to-day operations. 

The role is remote with the opportunity to come into our Brixton office. You will work closely with charity staff to collaborate with other organisations and prepare for upcoming projects in 2027. We are looking for someone to work 9 to 5 hours for 2-3 days a week.

Who we are:

Founded in 2018, Compliments of The House (CoTH) began by collecting surplus cooked food from Brixton Village and surrounding areas, and redistributing it free to people in need. From our local hubs we served our guests, and also ran our ‘Back to Work’ and ‘Care Leaver’ schemes. 

During the COVID-19 lockdown, we could not host our guests in our hub. So we launched a temporary grocery delivery scheme supported by local council school buses, which gained recognition from the Prime Minister due to its impact. 

Since then, we have found a new venture to channel our commitments to reducing the environmental impact within hospitality whilst nourishing people through food. We are so lucky to have many vibrant and diverse festivals locally and across the UK, which produce a whopping 400 tonnes in food waste every year! We’re taking on the challenge to reduce that waste and use it to nourish those in need. 

We’re looking for someone:

• Comfortable with emails and Google Drive or Microsoft programmes

• Who has an understanding of GDPR, able to maintain confidentiality in line with data protection

• Happy to pitch in on varied tasks and projects

• With excellent written communication skills, basic numeracy and computer skills

• Organised and reliable, someone who can manage their own work and time

• Passionate about sustainability, reducing food waste or supporting communities

• Eager to learn and contribute new ideas

Responsibilities:

• General administrative duties, e.g. data entry, managing emails and Google Drive documents/ records, updating spreadsheets and organisational records 

• Handling sensitive information such as personal data and charity finances (receipts, funding etc.)

• Supporting organising for our campaigns, sourcing equipment, recruiting volunteers

• Adapting, editing, drafting, updating and designing materials/literature

• Research background material for projects 

• Take part in meetings with external organisations involved in our projects and taking meeting minutes

What You'll Gain

• Experience with administration and communications for a growing charity

• Experience in events planning and recruiting/ organising volunteers

• Training, support and regular feedback

• Strong understanding of what is involved in organising and running charity operations

• A professional reference on successful completion of the placement

• The opportunity to make a genuine difference by helping reduce food waste and improve access to nutritious food

Equality, Diversity and Inclusion

We are committed to creating an inclusive and welcoming organisation. We encourage applications from people of all backgrounds, identities and lived experiences. 

How to Apply

Please send us:

• Your CV

• A short statement (up to 300 words) explaining why you'd like to volunteer with us and what you hope to gain from the placement 

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.