System officer volunteer roles in Leeds
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking a capable and reliable Officer within IT & Systems to support the IT & Systems function and provide operational cover for the Head of IT & Systems when required. This role exists to ensure continuity of systems, user support, and core IT processes in the event of absence, increased workload, or unexpected issues.
Reporting directly to the Head of IT & Systems, you will help manage day-to-day systems, respond to support requests, and handle joiner and leaver processes. The role is hands-on, practical, and focused on keeping things running rather than long-term architecture or strategy. Please note: This is a voluntary and unpaid role, with no financial compensation or future paid opportunities attached. We encourage you to apply if you have relevant/transferable skills for this role.
Key Responsibilities
- Support the day-to-day operation of internal systems, including user access, permissions, and basic configurations.
- Monitor and respond to IT and systems support requests, escalating issues where appropriate.
- Supporting new starter and leaver processes, including account setup, access changes, and offboarding.
- Assist with the administration of Bitrix, ClickUp, Teamplate, or similar platforms.
- Maintain clear documentation for processes and common issues.
- Provide operational cover for the Head of IT & Systems during periods of absence or unavailability.
- Handle ad hoc systems tasks and problem-solving as they arise.
What We are Looking For
We are looking for someone dynamic with the skills and experience to make a positive impact. This role suits someone practical, calm under pressure, and comfortable working without close supervision. You will be a strong fit if you have:
- Proven experience in IT support, systems administration, or helpdesk-style environments.
- Hands-on experience managing user accounts, access control, and routine systems tasks.
- Familiarity with ERP systems, helpdesk tools, or internal business platforms.
- Experience working with tools such as Bitrix, ClickUp, Teamplate, or comparable systems.
- The ability to work independently and manage tasks at your own pace while meeting agreed expectations.
- A strong sense of ownership and reliability.
- Previous experience in volunteer-led or non-profit organisations is a bonus.
- Comfort working fully remotely and supporting users virtually.
- Strong work ethic and collaborative attitude.
- A passion for the charity work, a genuine belief in the mission of Youth Advantage UK and a commitment to making a difference.
- Previous experience in volunteer-led organisations is a bonus.
- Remote working experience or comfort with managing teams virtually.
What You will Gain
· Practical experience acting as a key operational contact within an IT and systems function.
· Exposure to real-world continuity planning and operational risk management.
· The opportunity to build confidence in owning systems processes end-to-end.
Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.
Apply Now
If you're passionate about fundraising and want to make a real difference, we’d love to hear from you. Help us unlock new opportunities for Youth Advantage UK and join our dedicated team of changemakers today.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a trustee with experience or knowledge of working within the criminal justice system. This is an important area of our work that isn't currently represented on our board.
Step Together Volunteering is a small but mighty charity. Through our unique, person-centred approach we support people to build the confidence and skills they need to look towards a positive future.
We work with young people, people in contact with the justice system, and the Armed Forces community, through 1-1 support, coaching and volunteering placements in the community. Our support doesn't have a time limit, we work with our clients until they have the confidence and skills they need to look forward to a more positive future.
We work nationally, our Head Office is Bristol, and our frontline staff are home-based in the regions they cover.
As a trustee, alongside your fellow board members you'll be responsible for the strategic leadership and administration of Step Together, and we're keen for you to contribute your perspectives and experiences to discussion. Alongside this, we'd specifically like you to:
- Provide expertise relating to the criminal justice system, and support to the rest of the Board and senior staff to ensure the charity operates a best practice model.
- Help identify opportunities for the charity to expand its work and impact within the criminal justice sector, including those funded by statutory and voluntary funders.
- Remain abreast of key developments within the criminal justice sector, ensuring these are brought to the attention of the rest of the Board and senior staff.
- Leverage support for the charity’s work (financial or otherwise) from your own networks and contacts where possible.
- Advise on implications of any current or planned projects within the criminal justice sector to aid good decision-making at board level.
What are we looking for?
Your experience will ideally have been gained through professional work in the Criminal Justice Sector. This could be through employment within the Prisons or Probation Service, other Ministry of Justice role, Youth Justice teams, Police, or with another charity or agency working in the sector.
Good networks within the justice system in the southwest would be advantageous. You will be knowledgeable about the criminal justice sector, the role the voluntary sector plays, and the challenges faced by the different organisations working in the sector.
Ability to work at a strategic level is essential.
We are looking for someone who is passionate about the work that we do, and someone who is happy to advocate for and represent the charity to key stakeholders to help further our work and impact.
What difference will you make?
Your knowledge and experience of the criminal justice system will help shape our strategic direction and decision-making in this important area of our work.
More broadly, as a trustee, you'll play an important role in ensuring Step Together is sustainable, well run and has a clear, strategic direction so that it continues it's brilliant work, supporting people who are otherwise left behind.
Commitments
We have two in person meetings per year (one in London, one in Bristol) and two online, plus an 'away day' in the autumn. We're ideally looking for trustees who based in Bristol or the surrounding areas.
Our board meetings and away day are fixed but there may be times we need to get in touch on an ad-hoc basis, or ask you to be involved in task-focussed committees.
Before you apply
Please get in touch if you've any questions, or to find out more, and we'll arrange a time for you to have a chat with the CEO or Chair.
If you'd like to apply, please get in touch - we'd love to hear from you! It would be helpful to hear a bit about you, what you'd like to bring to the board, and why you're interested in Step Together Volunteering.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Reports to: Chief Executive Officer
Direct Working Relationships: C-Level Executives, National Research, Policy, Ethics, Research Reporting, and Local Operations
Location: Remote, UK-based
Time Commitment: Part-time | Flexible hours | Long term commitment
About the Role
We are seeking a volunteer Chief Operating Officer (COO) to provide strategic and operational leadership across our national and local operations. Reporting directly to the Chief Executive Officer, the COO will play a pivotal role in ensuring effective delivery of projects and research, maintaining ethical and operational standards, and driving continuous improvement across all organisational systems and processes.
This is a senior voluntary position ideal for an experienced operations or strategy leader who thrives in a collaborative environment and wants to make an impact in the not-for-profit or research sector.
Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.
Key Responsibilities
• Provide executive oversight of Policy, Ethics and Research Reporting, National Operations, and Local Operations (including projects and research).
• Oversee operational delivery to ensure smooth, ethical, and effective implementation of all projects.
• Lead the optimisation of systems, structures, and processes to maximise organisational efficiency.
• Ensure resource allocation is effective and aligned with strategic goals.
• Support and collaborate with C-Level colleagues to drive organisational progress.
• Attend high-level meetings and provide regular operational updates and recommendations.
• Act as a key decision-maker in operational strategy, compliance, and performance management.
• Support and coach department heads and senior managers to strengthen internal leadership capacity.
• Step in to provide hands-on support to other C-Level officers and direct reports when needed.
What We're Looking For
We’re looking for a confident, experienced, and adaptable leader who can bring structure, strategy, and calm to a dynamic environment. You’ll be most successful in this role if you have:
• Significant experience in operations management, project delivery, or organisational leadership.
• Proven ability to oversee multiple teams or departments in complex environments.
• Strong ethical grounding and commitment to compliance and transparency.
• Excellent organisational, problem-solving, and communication skills.
• A hands-on, solutions-focused approach with the ability to balance strategy and execution.
• Experience mentoring or managing senior leaders or functional heads.
• Comfort working remotely with cross-functional, volunteer-led teams.
• A collaborative, supportive leadership style and openness to learning and adaptation.
• An understanding of the not-for-profit, research, or policy sectors (advantageous but not essential).
What You’ll Gain
• The opportunity to lead national operations for a values-led organisation making a tangible impact.
• Executive-level experience within a collaborative, mission-driven C-Suite.
• The chance to refine strategic and operational leadership skills in a complex, real-world setting.
• Recognition through:
o LinkedIn testimonial and reference
o A public thank you post
o Permission to list the organisation as an employer on your CV/LinkedIn
o A written reference upon completion of your commitment
Important Information
This is a voluntary position. There is no financial payment, benefits, or employment status. This opportunity is ideal for seasoned operations leaders or executives seeking to contribute their expertise to a meaningful, values-driven mission and support the growth of an impactful organisation.
Apply Now
If you’re ready to help shape the strategic and operational backbone of a growing organisation and support our mission through effective leadership, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Task Management Team Overview
Purpose: To ensure all tasks across CLICK UP and other YAUK systems are current, compliant with GDPR, and aligned with pre-set standards defined by the Head of IT & Systems in consultation with C-Level leadership.
Core Duties:
-
Tag task assignees and request updates in line with standards
-
Tag direct supervisors to ensure compliance
-
Review all tasks across YAUK for standard alignment
-
Ensure GDPR compliance across task records
-
Provide regular organisational task performance data
Senior Task Management Officer (2 Positions)
Role Summary: Senior Officers act as intermediaries between the Manager and Officers, ensuring consistent application of standards and supporting the review process.
Reports to: Task Management Manger
Type: Voluntary, flexible, part time, 5 to 10hrs per week
Key Responsibilities:
-
Lead task reviews across assigned YAUK departments
-
Support Officers in tagging and compliance checks
-
Liaise with supervisors to resolve tasking issues
-
Assist in training new Officers on standards and systems
-
Report progress and challenges to the Manager
Ideal Skills:
-
Experience with digital tasking tools
-
Strong organizational and mentoring abilities
-
Knowledge of GDPR principles
-
Ability to interpret and apply standards consistently
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, African and beyond, ensuring no survivor feels alone or silenced. Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.
This Role Is Not Symbolic. It Is Structural.
Safeguarding is not a policy document; It is not a checkbox; It is not a compliance exercise. In this CIC, safeguarding is the infrastructure that allows the work to exist at all.
We work with:
-
Survivors of childhood sexual abuse (CSA)
-
Vulnerable adults
-
Young people
-
Ex-offenders
-
Volunteers with lived trauma
-
Communities historically failed by institutions
If safeguarding fails, everything fails. This role exists to make sure that never happens.
Purpose of the Safeguarding Officer Role
The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.
This role ensures:
-
Survivors are protected, not re-exposed
-
Volunteers are supported, not exploited
-
Risks are identified early, not ignored
-
Safeguarding is embedded into every system, not bolted on
About the role:
To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.
Experience Qualification and Requirements
Experience in safeguarding within:
Charity; Statutory services; Education; Health; Grassroots or community settings
-
Experience working with vulnerable adults and/or children.
-
Strong understanding of trauma-informed practice.
-
Ability to respond to disclosures calmly and appropriately.
-
Experience writing and implementing safeguarding policies.
-
Risk assessment and incident management experience.
-
Understanding of UK safeguarding legislation and guidance.
-
Confidence challenging unsafe practice at any level.
-
Ability to balance care with boundaries.
-
Strong judgement under pressure.
-
Clear written documentation skills.
-
Capacity to work unpaid and full-time during build phase.
-
Emotional regulation and professional restraint.
-
Integrity, steadiness and clarity.
Main Responsibilities/ Key Duties
-
Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.
-
Develop and own safeguarding policies, procedures and reporting pathways covering:
- Adults and children at risk
- Volunteers and peer supporters
- Digital spaces, storytelling, and online engagement
- Ensure safeguarding is embedded into:
- Recruitment and onboarding
- Training and supervision
- Programme design and delivery
- Digital systems and data handling
-
Establish clear risk assessment processes for activities, campaigns, and content.
-
Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:
- Timely, appropriate responses
- Accurate recording
- Correct escalation to statutory agencies where required
-
Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.
-
Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.
-
Advise leadership on safeguarding risks, capacity limits and ethical boundaries.
-
Deliver safeguarding guidance and training proportionate to role and risk.
-
Monitor safeguarding practice across teams and intervene early where drift appears.
-
Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:
- Storytelling
- Online engagement
- Data use
-
Maintain professional distance and emotional steadiness when handling complex situations.
-
Review and update safeguarding systems as the CIC scales.
-
Contribute to external accountability and transparency where appropriate.
You must:
-
Be able to commit 80% dedication during the build phase
-
Be comfortable working unpaid while the CIC is being built
-
Be emotionally grounded and professionally boundaries
-
Understand trauma without centring yourself
-
Be able to hold complexity without collapsing into control or avoidance
You should have experience in some of the following:
-
Safeguarding (statutory, charity, education, health, or grassroots)
-
Working with vulnerable adults and/or children
-
Trauma-informed practice
-
Policy development and implementation
-
Risk assessment and incident management
Formal qualifications are welcome but not essential - Integrity, clarity and steadiness are.
This role is not for you if:
-
You want safeguarding to be “light touch”
-
You avoid difficult conversations
-
You seek authority without responsibility
-
You are uncomfortable challenging leadership when needed
-
You are looking for a title rather than accountability
What You Gain:
-
A founding leadership role in a CIC tackling real harm
-
The chance to build safeguarding the right way
-
Influence over how protection, care, and accountability coexist
-
The opportunity to shape a future paid safeguarding role
-
Deep purpose-driven work that actually protects people
As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
-
A values-led conversation
-
A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Safeguarding is an act of love.
It is also an act of discipline.
If you know that:
-
Survivors deserve better systems
-
Vulnerable people deserve real protection
-
Community work must be safe to be sustainable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, and African, ensuring no survivor feels alone or silencedOur CIC operates through a community-driven, volunteer-led structure, . built by people who believe in truth, justice, and love as law.
This Is Not a Marketing Role. It’s a System-Building Role.
Tell My Truth and Shame the Devil C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.
We are:
- Values-led
- Anti-capitalist
- Community-driven
- Decentralised by design
We are not here to “optimise funnels” for profit alone. We are here to build ethical, scalable digital systems that mobilise people, protect the vulnerable, and sustain community-led change. The Founding Volunteer Digital Marketing Director plays a central role in making that possible.
About the role:
To design and maintain secure, usable digital systems that support operations, safeguarding and collaboration, enabling the CIC to function efficiently and scale responsibly.
The Purpose of This Role:
The Digital Marketing Director is responsible for designing, leading, and operationalising the CIC’s entire digital growth and outreach strategy during its founding phase.
This role exists to:
- Translate the CIC’s mission into measurable reach and engagement
- Build ethical digital pathways for donors, volunteers, ambassadors, and members
- Create infrastructure that allows the organisation to scale without losing its soul
You will not be inheriting a finished system. You will be helping to design it.
Core Responsibilities
Strategic Leadership
- Design and own the organisation’s digital marketing strategy aligned to 2026 goals
- Define how digital channels support fundraising, membership, volunteering, and campaigns
- Set priorities across email, landing pages, CRM journeys, and paid campaigns
Operational Delivery
- Oversee digital marketing systems including:
- Email marketing and automation
- Landing pages and conversion journeys
- CRM integration (e.g. CiviCRM or equivalent)
- Ensure campaigns are planned, executed, tracked, and reviewed
- Work closely with Social Media, Fundraising, Membership, and Digital Systems teams
Growth & Campaigns
- Lead digital campaigns for:
- Donor acquisition
- Volunteer and ambassador recruitment
- Community engagement
- Programme launches
- Ensure all growth activity is ethical, trauma-aware, and values-aligned
Data, Learning & Improvement
- Monitor performance metrics and conversion data
- Use insights to refine systems and campaigns
- Contribute to organisational learning and long-term sustainability planning
Founding Responsibility
- Help design the future paid digital marketing department
- Document systems, workflows, and decision logic
- Act as a steward of ethical digital practice within the CIC
What This Role Requires
You must:
- Be aligned with the CIC’s mission, values, and anti-capitalist stance
- Be willing to commit at a founding level during the unpaid build phase
- Be able to work with incomplete systems and help build structure
- Be comfortable collaborating across multiple teams
You should bring experience in some of the following (placeholders for HR to refine):
- Digital marketing strategy and execution
- Email marketing and automation systems
- CRM-based journeys and segmentation
- Campaign planning and optimisation
- Working with limited budgets in non-profit or purpose-led settings
Formal qualifications are not required.
Equivalent professional or lived experience is acceptable.
What You Will Gain
- A founding leadership role in a national CIC
- The opportunity to design ethical digital systems from the ground up
- Significant leadership and systems-building experience
- Personal transformation through meaningful, purpose-driven work
- A pathway to shaping future paid roles as the organisation scales
We do not promise certainty or immediate compensation.
We offer responsibility, influence, and the chance to build something that matters.
This Role Is Not for You If:
- You are looking for quick pay or low commitment
- You prioritise growth at any cost
- You are uncomfortable working within safeguarding and ethical constraints
- You want to “plug in” rather than build from scratch
- You are not ready to take collective responsibility for long-term impact
A Final Word
The digital world shapes how people understand truth, power, and possibility.
If you believe digital systems can serve communities rather than extract from them and you are ready to help build that reality from the ground up - this role may be for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Turns Data Into Action for Community Impact
At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.
This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.
Purpose of the Role
This role exists to:
- Maintain and manage donor databases with accuracy and security
- Track donor engagement, contributions, and interactions
- Analyse donor behaviour and generate insights to inform campaigns and communications
- Support the Fundraising Director and Communication Specialists with data-driven strategies
- Ensure compliance with GDPR, safeguarding, and CIC policies
- Provide reporting on donor activity, trends, and retention strategies
You are the link between data, strategy, and donor trust.
About the role:
To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience.
Why This Role Matters
Effective donor data management:
- Strengthens relationships and trust with supporters
- Optimises campaign targeting and impact
- Provides insight for strategic decisions and long-term planning
Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
- Competence in data entry, tracking, and ensuring data accuracy.
- Experience analysing fundraising or donor engagement data.
- Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
- Knowledge of GDPR, data protection principles, and ethical data handling.
- Experience in non-profit donor relations, fundraising support, or CRM administration.
- Ability to generate clear reports and visualisations for leadership.
- Strong attention to detail and organisational skills.
- Collaborative skills to work with communications, fundraising, and digital teams.
- Ability to identify patterns, trends, and actionable insights from data.
- Problem-solving skills to improve donor systems and processes.
Desirable / Can Be Developed
- Experience supporting segmentation and targeted donor communications.
- Familiarity with donor engagement analytics and reporting dashboards.
- Experience in donor stewardship planning and personalised outreach.
- Understanding of the operational needs of volunteer-led organisations.
- Ability to work with multiple systems and integrate data from different platforms.
Qualifications
- Formal qualifications not required.
- Equivalent professional experience in donor relations, fundraising, or data management is highly valued.
Main Responsibilities/ Key Duties
- Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
- Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
- Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
- Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
- Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
- Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
- Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
- Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
- Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
- Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
- Flag data quality issues or system gaps and recommend solutions to leadership.
- Contribute to planning for scaling donor management systems as the CIC grows.
- Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
- Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.
What You Gain
- Founding experience in donor relations and data-driven fundraising
- Strategic insight into community-based fundraising and supporter engagement
- Leadership exposure in managing sensitive information and reporting
- Priority consideration for future paid roles
- Direct contribution to C.I.C sustainability and long-term impact
This role builds data stewardship, analytical thinking, and donor engagement skills.
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid handling sensitive data or detailed reporting
- Are seeking immediate paid employment
- Are uncomfortable applying analysis to strategic decisions
Important to be clear:
- This is a volunteer role during the C.I.C’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Data is about people, not numbers.
If you know that:
- Trust is built through care and accuracy
- Privacy is a safeguarding issue
- Respect keeps relationships strong
The client requests no contact from agencies or media sales.
Trustee and Treasurer
Rainbow Migration, the longest-running UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is seeking a trustee who will also serve as the organisation’s Treasurer.
We are looking for someone who is passionate about our vision that LGBTQI+ people can settle in the UK and lead fulfilling lives, and our mission to support LGBTQI+ people through the asylum and immigration system and influence policy and practice.
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We particularly encourage applications from people who have sought asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.
The role of trustees and the Treasurer
Being a trustee is a rewarding role. Trustees are volunteers who bring their expertise to shape our strategy and direction, and help ensure we remain an authoritative organisation on LGBTQI+ asylum and immigration. They have overall legal responsibility for the charity, make sure our finances and resources are well used to implement our mission, and are required to participate fully in the governance of the charity. Trustees also play a role as ambassadors for the organisation and our work.
The Treasurer takes a lead role in ensuring Rainbow Migration’s financial affairs are conducted within legal requirements, accounting conventions and good practice to ensure the financial viability and sustainable development of the organisation. A detailed role description for the role of Treasurer is appended.
Time commitment
We are looking for people who can commit to being a trustee for at least three years.
Trustees meet on a weekday evening five times per year. Meetings are usually held on Zoom except in December when we meet in person in London.
Preparation for the meetings involves a time commitment of two to four hours for detailed reading of papers, which are provided several days in advance.
The Treasurer also chairs the Finance Subcommittee, which meets on a weekday evening at the end of each quarter. The present Treasurer prepares the primary financial statements and notes, from the underlying accounting records at the year-end, for inclusion in the Annual Report and Accounts; the successful candidate will need to decide whether to continue with this approach or if there is a suitable alternative.
Key responsibilities
Financial oversight:
- Support the Trustee Board to maintain a clear and timely picture of the financial health of the organisation
- Ensure the Trustee Board and management team fulfil all required fiduciary and regulatory responsibilities
- Keep up to date on developments in charity finance regulations and best practice
- Chair the Finance Subcommittee to oversee Rainbow Migration’s financial management, ensuring robust processes and controls are in place
- Ensure the committee develops a long-term financial strategy (including a reserves policy) for the organisation, with objectives which can be monitored
- Advise the Board on financial strategy, risk management and resource allocation
- Support the Executive Director and Operations and Office Manager to develop and improve financial policies and procedures
- Work with the Executive Director, Operations and Office Manager and Fundraising Manager to monitor budgets, cash flow and financial performance
- Oversee the production of clear and accessible financial reports to the Board and its sub-committees by Rainbow Migration staff, and lead discussions during meetings
Reporting:
- Ensure regular financial reports (i.e. management accounts, annual budgets, cash flow projections, etc) are accurate, comprehensible, timely, correctly formatted, and properly discussed and understood by the Trustee Board (as required by law)
- Ensure the timely preparation of annual accounts in accordance with charity regulations (UK SORP)
- Oversee the appointment of the Independent Examiner or auditors and provide overall oversight of the annual examination or audit process
Systems and controls:
- Ensure the charity has proper systems in place for budgeting, financial control, insurance, and reporting
- Ensure compliance with all HMRC tax requirements, as appropriate
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Holds the Line Where Community Meets Trauma
Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.
This is not a passive moderation role. It is a systems and safety leadership role.
Purpose of the Role
This role is responsible for:
- Protecting members from harm.
- Preventing retraumatisation.
- Upholding community standards.
- Supporting moderators and volunteers.
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.
Experience Qualification and Requirements
Essential experience
- Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
- Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
- Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
- Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
- Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.
Essential skills
- Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
- Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
- Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
- Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
- Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
- High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
- Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.
Desirable (not essential)
- Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
- Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
- Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.
Training / qualifications
- Formal safeguarding training is desirable but not essential.
- Training and clear CIC-specific protocols will be provided.
Main Responsibilities/ Key Duties
- Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
- Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
- Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
- Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
- Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
- Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
- Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
- Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
- Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
- Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.
This role is not suitable if you:
- Avoid conflict or boundary-setting.
- Want purely creative or social engagement.
- Are seeking unstructured peer support roles.
- Are unable to step back emotionally when required.
- Expect immediate paid employment
Important to Be Clear
This is:
- A volunteer role during the build phase.
- A role with real authority and responsibility.
- Not symbolic — decisions made here directly affect safety
Paid roles will be introduced as funding and sustainability allow.
Next Steps
Shortlisted applicants will be invited to:
- A safeguarding and scenario-based discussion.
- A boundaries and escalation conversation.
- If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.
A Final Word
Community safety is about people, not control.
If you know that: Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?
We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.
What you’ll do:
• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.
• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.
• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.
• Create eye-catching visuals using tools like Canva.
• Update our website as required and make suggestions for improvements.
• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.
What we’ll provide:
· Creative freedom within agreed priorities and tone of voice.
· Access to the right tools plus shared photos, stories and impact stats.
· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.
Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.
Reasonable agreed expenses will be paid.
Thank you
Mark Flannagan
Chief Executive
About us
UpCycle, works with individuals in prisons and young people at risk in marginalised communities. We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration. We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.
In prisons
· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.
In the Community
· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.
· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.
· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.
We believe everyone deserves a better future. We prevent people from being pulled into crime and help those already in the system find paths out.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Connects Financial Oversight With Fundraising Impact
At Tell My Truth and Shame the Devil C.I.C., every donation, grant, and sponsorship contributes to real-world change. The Finance Liaison Officer ensures that the C.I.C’s fundraising income, allocations, and financial reporting are accurate, transparent, and actionable, serving both operational needs and strategic decision-making. You will act as the bridge between fundraising activities and financial accountability, ensuring resources are optimally managed to maximise impact. This is not a generic bookkeeping role. It is strategic, operational, and central to C.I.C sustainability.
Purpose of the Role
This role exists to:
- Monitor and reconcile fundraising income, donations, sponsorships, and grant payments
- Coordinate financial reporting with the Fundraising Director, Data Officer, and other relevant teams
- Ensure compliance with financial regulations, safeguarding, and CIC policies
- Support budgeting, forecasting, and resource allocation for campaigns and projects
- Provide financial insights to inform fundraising strategy and decision-making
- Help maintain accurate, auditable records for transparency and accountability
You are the guardian of financial integrity for all fundraising activities.
Why This Role Matters
Accurate and transparent financial management:
- Builds trust with donors, sponsors, and partners
- Ensures funds are allocated ethically and efficiently
- Enables strategic growth and sustainable operations
Without this role, financial oversight risks errors, inefficiency, or reputational harm. With it, the CIC can operate with confidence, clarity, and credibility.
About the role:
To manage and reconcile all income streams, track donations and grants, and provide accurate financial reporting, ensuring compliance with C.I.C policies, safeguarding, statutory requirements, and supporting effective fundraising and organisational decision-making.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in bookkeeping, accounting, or finance management.
- Competence in tracking, reconciling, and reporting income streams.
- Budgeting and financial forecasting experience.
- Familiarity with non-profit or CIC financial operations.
- Knowledge of donor fund tracking and reporting.
- Competence using Microsoft Excel, Google Sheets, or accounting software.
- Awareness of statutory compliance, safeguarding, and financial controls.
- Ability to advise on financial implications of campaigns or initiatives.
- Strong attention to detail and organisational skills.
- Collaborative skills to work with fundraising, data, and volunteer teams.
- Ability to identify discrepancies, risks, or inefficiencies in financial processes.
Desirable / Can Be Developed
- Experience integrating financial data with donor CRM or data systems.
- Familiarity with grant funding or sponsorship reporting.
- Experience working in volunteer-led or grassroots organisations.
- Ability to contribute to financial process improvement.
Qualifications
- Formal qualifications not required.
- Equivalent professional experience in finance, accounting, or bookkeeping is highly valued.
Main Responsibilities/ Key Duties
Essential / Highly Valued Experience
- Experience in bookkeeping, accounting, or finance management.
- Competence in tracking, reconciling, and reporting income streams.
- Budgeting and financial forecasting experience.
- Familiarity with non-profit or C.I.C financial operations.
- Knowledge of donor fund tracking and reporting.
- Competence using Microsoft Excel, Google Sheets, or accounting software.
- Awareness of statutory compliance, safeguarding, and financial controls.
- Ability to advise on financial implications of campaigns or initiatives.
- Strong attention to detail and organisational skills.
- Collaborative skills to work with fundraising, data, and volunteer teams.
- Ability to identify discrepancies, risks, or inefficiencies in financial processes
What You Gain
- Founding-level experience in financial oversight for a high-impact C.I.C
- Strategic insight into fundraising, resource allocation, and operational finance
- Leadership exposure in cross-functional collaboration
- Priority consideration for future paid roles
- Direct contribution to community empowerment and sustainable growth
This role builds financial stewardship, strategic planning and ethical management skills.
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid handling sensitive financial data
- Are seeking immediate paid employment
- Are uncomfortable applying finance to ethical decision-making
Important to be clear:
- This is a volunteer role during the C.I.C’s build phase
- It carries real responsibility for financial integrity and accountability
- Paid roles will emerge as funding and sustainability allows
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Transparency is protection.
If you know that:
- Money must serve the mission
- Accountability builds trust
- Strong systems protect vulnerable people
The client requests no contact from agencies or media sales.
Do you want to help change the future? And make your mark on our democracy?
Join us.
Elect Her is building a world where 51% (or more!) of elected officials are women. We are a non-partisan organisation working to motivate, support and equip women in all their diversity to stand for political office, in Britain, and thrive once there.
At Elect Her, women receive the support they need on their unique political journey. Every democratic path is different and consequently we have targeted interventions, at each stage, to provide the best tools to improve women’s chances and access to elected office and, once there, help them remain in office. At the local level 50% of the women we support win - but every woman who stands makes democracy, democracy!
Despite progress, women remain underrepresented at all levels of UK politics—only 40% nationally, 27% regionally, and 34% locally. This is not due to a lack of capable women, but because the political system is structurally biased. We’ve mapped the barriers to entry and are working on removing them and reshaping the political system so that all women can thrive once elected.
We’re recruiting for three new Directors to join our board, including a Treasurer.
If you are strategic, constructively critical, collaborative and with a passion for representation - we want to hear from you!
Closing date for applications is 27th February 2026
We can’t wait to meet you!
Please send a written letter (no more than two pages), or audio or video recording
(no longer than 5 minutes), setting out the experience (including work, voluntary,
and lived) you would bring to the role of Director and how you hope to gain from
the experience.
Please share the details of 2 people who can give you references.
We only accept emailed written/audio/video applications. If you require a
reasonable adjustment or other assistance to participate in the recruitment
process, please advise by email to the address above. If you have access
requirements, please tell us when you submit your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AMR Action UK (formerly Antibiotic Research UK) is the UK Patient Organisation for Antimicrobial resistance (AMR). Its legitimacy to advocate for patients, with policy-makers and with NHS systems, comes from its insight, and therefore through its patient support services, patient-focussed research and direct patient and public engagement activities.
The organisation is at an exciting stage of its development. Following the appointment of a new Chief Executive in late 2024 it has a new strategy in place and by greatly increasing its impact over the next 3 years intends to significantly reduce the harm from AMR across all four nations of the United Kingdom. The charity is also committed to expanding its services to meet the growing demand from patients and families directly impacted by AMR. This growth will be underpinned by a new name and new brand, a fresh approach to communications that will greatly increase awareness of the charity’s work with the UK public, and a new fundraising strategy that will both grow and diversify income and also increase sustainability.
The charity is now looking for a dynamic new Chair of Trustees who is excited by our plans, and by the difference this will make to peoples’ lives. Given the growth agenda for the period 2025-28, the suitable candidate at this point in time is likely to come from a commercial background, with a strong understanding of strategy, investment, business development, and communications in the context of a rapidly changing environment. They are also likely to have a track-record of successfully managing risk v reward in a growing business. Increasing donations from corporates and philanthropists is important to the charity at this stage in its development and the new Chair will be comfortable operating in these environments.
A key part of the role will be to support the new senior executive team charged with delivering the growth agenda, including establishing and maintaining a strong working relationship with the CEO.
This is a fully remote role, but the successful candidate must live in the UK. You would be expected to attend 1 strategy away day per year, and also to support the CEO in in-person meetings in London as and when required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Protects Our People and Our Purpose
At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.
Purpose of the Role
This role is responsible for:
- Protecting members from harm
- Preventing retraumatisation
- Upholding community standards
- Supporting moderators and volunteers
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.
To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.
Experience Qualification and Requirements
Essential experience
- Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
- Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
- Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
- Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
- Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
- Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.
Essential skills
- Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
- Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
- Clear written communication skills for incident logs, escalation summaries, and internal reporting.
- Sound judgement and emotional resilience when working with distressing or sensitive material.
- Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
- High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
- Confidence following structured protocols, checklists, and escalation routes without deviation.
Desirable (not required)
- Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
- Experience delivering safeguarding or moderation training to volunteers or staff.
- Familiarity with UK safeguarding expectations and referral processes.
- Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.
Formal qualifications
- Formal qualifications are not required; equivalent professional experience is essential.
- Full training will be provided on CIC-specific safeguarding and moderation protocols.
Main Responsibilities/ Key Duties
- Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
- Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
- Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
- Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
- Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
- Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
- Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
- Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
- Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
- Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.
This role is not suitable if you:
- Avoid conflict or risk
- Seek casual, low-commitment volunteer work
- Are unable to follow structured protocols
- Prefer creative or posting roles over operational responsibility
- Expect immediate paid employment
Important to Be Clear
- This is a volunteer role during the build phase
- It carries real responsibility and accountability
- Paid roles will emerge as funding and sustainability allow
Next Steps
Shortlisted applicants will be invited to:
- A values-led and ethics conversation
- A practical safeguarding scenario discussion
If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.
A Final Word
Safeguarding is about people, not procedures.
If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Is the Backbone of the Content Ecosystem
Content creation without structure becomes chaos. Tell My Truth and Shame the Devil C.I.C. is intentionally recruiting hundreds of content creators. That level of scale requires rigorous systems to ensure nothing is lost, duplicated, misused, or unsafe. The Content Librarian / Digital Asset Manager is the role that turns volume into value. This is not a passive admin role. This is infrastructure-building.
Purpose of the Role
The Content Librarian ensures that every piece of content created across the organisation is:
- Logged
- Tagged
- Categorised
- Approved
- Stored
- Accessible
- Reusable
This role protects:
Brand integrity
- Survivor dignity
- Safeguarding compliance
- Operational efficiency
Without this role, scale fails.
Experience Qualification and Requirements
Essential:
- Experience in digital asset management, content operations, knowledge management, archiving, or media library administration.
- Experience creating and maintaining structured systems (folders, naming rules, tags, metadata) at scale.
- Experience logging and tracking assets accurately, with strong attention to detail and consistency.
- Experience working across teams (creative, campaigns, operations, safeguarding) to coordinate content flow and accountability.
- Highly organised approach with strong file hygiene, documentation discipline, and ability to maintain standards consistently.
- Strong attention to detail, including version control, permissions, approval status tracking, and prevention of misuse.
- Ability to think in systems: designing processes that make content searchable, reusable, and scalable.
- Strong communication skills for clarifying requirements, flagging risks, and keeping stakeholders aligned.
- Ability to work independently, manage priorities, and maintain reliability in a high-volume environment.
Desirable experience
- Experience supporting creative teams with admin/ops or project coordination.
- Familiarity with content governance: approvals, safeguarding clearance markers, and usage rights tracking.
- Experience building content calendars or supporting distribution workflows.
Helpful tools (welcomed, not required)
- Google Drive, SharePoint, Notion, Airtable, or similar documentation / content systems.
- DAM platforms or structured media library tools.
- Familiarity with file naming conventions and metadata frameworks.
Training & qualifications
- Formal qualifications are not required.
- Qualifications in library studies, information management, or organisational management are desirable.
Main Responsibilities/ Key Duties
- Build and maintain a central digital content library that supports scale, reuse, and consistent access across the CIC.
- Create and manage structured systems for content organisation, including naming conventions, folder structures, tagging rules, and metadata standards.
- Log and catalogue all incoming content from content creators, podcast teams, campaign teams, and ambassadors, ensuring every asset is captured and traceable.
- Track key content status fields, including approval status, usage rights/permissions, platform suitability, and safeguarding clearance.
- Ensure content is easy to find and easy to reuse by maintaining accurate tags, searchable metadata, clear versions, and consistent file hygiene.
- Manage version control and “single source of truth” practices, preventing confusion, loss of quality, duplicated assets, or incorrect public release.
- Coordinate with the Social Media Director, Safeguarding Officer, Campaign Managers, and Automation & Systems teams to align library structure with workflows and publishing needs.
- Flag risks, gaps, duplication, or misuse (e.g., missing consent, unclear rights, unapproved assets, outdated versions, incorrect tagging) and route issues to the right owners.
- Support content distribution readiness by ensuring assets are stored in the correct location, correctly named, correctly tagged, and marked for approved use.
- Contribute to continuous improvement by refining systems, templates, and guidance as volume increases and the C.I.C scales.
This role is not suitable if you:
- Dislike structure or admin
- Prefer fast-paced creative chaos
- Struggle with confidentiality
- Are uncomfortable working with sensitive content
- Need immediate paid work
Important to Be Clear
This is:
- A volunteer role within a Community Interest Company
- Unpaid during the build phase
- A critical infrastructure role
Paid opportunities will be introduced as the organisation becomes financially sustainable.
Next Steps
Shortlisted applicants will be invited to:
- A systems-focused discussion
- A values and safeguarding conversation
If you are someone who understands that order creates safety, systems create scale, and structure creates longevity, this role is for you.
A Final Word
Content systems are about people, not files.
If you know that:
Order protects dignity and safety
Structure is a safeguarding issue
Consistency keeps systems trustworthy
The client requests no contact from agencies or media sales.
