Training development volunteer roles

Do you want to make a real difference to Scope, the disability equality charity, and our income?

Would you like to help run a shop and learn leadership skills?

Are you 18 years old or over? 

You might like our charity shop supervisor role! 

About this role 

You will be one of the leaders in your local charity shop making a difference to your local community whilst helping other volunteers to have a great experience. You will be required to take on Scope’s level 1 training course when you start. You will work through the training with your manager so you have the chance to ask lots of questions and feel confident in your role.

Your role may include: 

• supporting the shop manager and assistant shop manager 
• supporting other volunteers 
• delegating tasks 
• supervising young volunteers 
• handling deliveries
• banking and cashing up 
• being a key-holder, opening and closing the shop

When and where 

You will be in our Scope Gillingham shop, 45 High Street, Gillingham, Dorset, SP8 4AA. We are flexible on the times you would like to volunteer. We’d love your help for a couple of hours a week, but if you can give more time that would help us even more.

Who we’re looking for 

• kind and friendly attitude 
• reliable and responsible 
• willing to undertake training modules and complete a test at the end 
• motivated to develop your skills, particularly in leadership 
• friendly and passionate about disability equality! 

We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.

Skills and experience you can gain 

• customer service 
• leadership 
• teamwork 
• running a shop 
• till operation
• cash handling and banking 
• supporting and supervising volunteers 
• coaching and mentoring 
• communication 
• stock preparation and management 
• health and safety 
• valuable experience for your CV 
• experience of a large, national disability charity 

What we can offer you 

• introduction to Scope 
• demonstration of your tasks 
• training courses, in person and online 
• personal development opportunities 
• opportunity to train up to Level 2 once you’ve completed Level 1 
• support and regular catch ups with a dedicated manager 
• agreed travel expenses 
• adjustments to make the role accessible for you 
• work experience for your CV 
• a work reference 
• 20% discount in your Scope charity shop 

Safeguarding 

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment. Please note, if you would like to progress to Level 2 training after you have completed Level 1, a DBS check will be required which Scope will provide.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Our shops help raise lots of money for us. It’s always lovely chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do. As a volunteer you will get the chance to meet new people and make friends, plus be part of an amazing team of volunteers.
There’s so much for you to get stuck into when volunteering in our shops. We get lots of donations so you will be rolling up your sleeves in the back room where you will be receiving, sorting, steaming and pricing donations, it's always exciting when one of our volunteers spots a real gem. 
On the shop floor, as well as welcoming and serving our customers with a smile, you will be using the till (don't worry, we will show you how) and handling money. When people come in to donate items you will also be completing the Gift Aid forms that let their donations help us even more.
It’s really important that our window and shop displays look appealing so people keep visiting our shops, so you'll be wielding a duster and vacuum as well as your imagination to make the shop look its best.
It would be ideal if you could volunteer one shift a week, which is about four hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need. But if you have any experience or particular interest tell us, it may come in useful. It’s really easy to get your volunteering started, if you're over 16 years old, just click on ‘Apply’ and get filling in your details!

We currently need volunteers every day including weekends- days to be discussed at interview. Please get in touch if you would like to become part of our amazing Volunteer Team!

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Would you like to help tackle loneliness, one conversation at a time?

Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation. 

The aim of face-to-face Individual Support is to provide in-person supportive social contact for people who are hurt by loneliness.

Volunteers support Friends (people who use our services) on a one-to-one basis. After completing training, volunteers will be linked with a Friend who they will phone for around one hour every two weeks. This is arranged at a mutually convenient time. 

We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development. 

For all our roles:

Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents. 

Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks)  which we will organise (no cost to this) and two references are required.

For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.

We will happily cover out of pocket expenses (eg mileage or costs for coffee out with Archway Friend).

We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.

Volunteering Opportunity

Ucan Enfield Ambassador

What You’ll Do

As a UCAN Enfield Ambassador, you’ll play a key role in helping people find out about and engage with the UCAN project, which promotes healthy lifestyle changes through free exercise, nutrition and wellbeing sessions. You’ll help support sessions on the day and raise awareness in the community.

You will:

• Attend UCAN exercise or nutrition sessions to take the register and gather feedback from attendees
• Represent UCAN at community events or groups by helping to set up an information stall
• Talk to members of the public about UCAN and help them sign up
• Input register or sign-up data into the CRM system (training provided)

Skills You’ll Use or Develop

• Friendly, confident communication with the public
• Ability to use simple digital forms
• Reliable, organised and a good team player
• Willingness to learn and follow data protection guidance

Time Commitment

Flexible – ideally 2–4 hours per week
May include weekdays or occasional weekends depending on events and session schedules

Location: Various community venues across Enfield
Reports to: UCAN Enfield Project Lead or Practitioner

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Join Our Sussex Youth Leadership Bank Team We’re building a county‑wide bank of enthusiastic, committed adults who can offer flexible support to our youth groups across Sussex. Our groups typically meet for 2 hours on a weekday evening during term time, and support may be needed on different evenings depending on the group. Because our groups are spread across a wide geographic area, having access to a car and being able to drive is preferred to help you reach different locations when cover is required. This role will be line managed by the County Youth Lead, who will support you in your development and help coordinate your placements across the county.

As part of your application, please outline your general weekday availability so we can match you with groups that may need support. This opportunity supports youth groups across the whole county. Candidates will be interviewed as they apply until the vacancy is filled - so we encourage candidates to submit applications early.

Pursuing the role

If you are successful you will need to undertake induction & training for role at these dates:

• Training for role - Expected to undergo a DBS check & e-learning modules. To progress to a Youth Leader, a candidate would be expected to undergo Safeguarding Level 2, Fundamentals, Principles and First Aid for Youth Leaders. They must also undergo Day Warrant training (taking young people out of the meeting place) but you don't need to use this. Dates, time & venue TBC.

Closing date for these opportunities is: 31/08/2026

To apply for this opportunity please follow the link below:

The role:

· To help recruit people into the session and promote an overview of the group

· Attend the group and support people

· Share a group agreement at the start of each session, including respect and

confidentiality

· To respect peoples’ differences

· Report any concerns, including safeguarding that may arise in the group.

· Work closely with the group worker to plan and evaluate sessions

· Support people accessing the service to develop their own skills and interests

· Support the Group Worker with any tasks linked to the running of the group,

including planning, set up, and evaluation

· Potential to take the lead on facilitating groups

· Potential to develop new groups and shape the way these are offered to

people accessing the service

• Help with the occasional group outings and any pride events. 

Skills we would like you to bring to the role:

• Good knowledge of boundaries

• Confident at engaging group discussions

• Assertive manner to challenge inappropriate behaviour

• Confident IT skills – aside from any IT skills required for the role, some of our mandatory training is done online through eLearning modules

• Professional, honest and committed

• Good time keeping

• Able to work as part of a team, on own initiative and to instruction

• An understanding of Waythrough – information is available on our website, and you can call a specific project to make enquiries.

• A genuine interest in being part of the mission, vision and promise of Waythrough

• Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Dacorum Heritage is seeking a strategic, commercially aware and relationship-focused Trustee to join its Board of Trustees and help strengthen income generation and fundraising for a charitable museum dedicated to preserving and sharing local heritage.

As the Trustee with special responsibilities for income generation and fundraising, you will play a key role in helping the Board diversify income, identify funding opportunities and build relationships that support long-term sustainability. You will bring insight, challenge and practical guidance to help Dacorum Heritage grow earned income, donations, grants, sponsorship and other appropriate sources of support.

This is an opportunity to use your fundraising, business development, marketing or partnership experience to make a practical and lasting contribution to a small charity with an important community purpose. Working collaboratively with the Chair, Museum Manager and fellow Trustees, you will help ensure Dacorum Heritage has the financial resilience to care for its collections, engage communities and deliver its charitable objects for current and future beneficiaries.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

TRUSTEE VACANCY | COVENTRY CITIZENS ADVICE
Volunteer | Board Role | Coventry | ~5–7 hours/month | Reviewed regularly

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Coventry Citizens Advice is recruiting new trustees to join its Board of Directors.

We are one of the largest local Citizens Advice charities in England, helping more than 14,000 people each year with issues including debt, housing, welfare benefits and fuel poverty. For over 80 years we have been a trusted source of free, independent advice for the people of Coventry — and demand for our services has never been higher.

This is a genuine governance role. You will help set our strategic direction, oversee our finances, ensure we meet our legal duties as a charity, and hold the organisation accountable to the communities it serves. We want trustees who engage with the detail and bring their professional judgement to decisions that matter.

WHAT WE ARE LOOKING FOR

No previous trustee or board experience is required — just sound independent judgement, strong communication skills, and a commitment to public service.

We are particularly keen to hear from candidates with experience in:
→ Law
→ Fundraising
→ Research and Campaigns

These areas are of direct strategic importance to our work, and applicants with this background will be especially welcomed.

THE ROLE

- Time commitment: approximately 5–7 hours per month (meetings held in the evenings)
- Voluntary and unpaid; reasonable expenses reimbursed
- Full induction and ongoing training provided

WHAT YOU WILL GAIN

- Real experience of charity governance and strategic leadership
- Development of financial, legal and governance skills
- A meaningful leadership credential for your CV
- The opportunity to make a direct difference to thousands of lives in Coventry

WHO WE WANT TO HEAR FROM

We are committed to a board that reflects the diversity of the communities we serve. We actively welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian and Minority Ethnic (BAME) communities. All backgrounds and employment histories are welcome.

HOW TO APPLY

Download the application form and read our Trustee Recruitment Pack.

Please do not send a CV without an application form — it will not receive a response.

Applications are reviewed on a rolling basis. Closing date: 30 July 2026.

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Coventry Citizens Advice | 1–7 Station Street East, Foleshill, Coventry CV6 5FL
Registered charity. Trustee positions are voluntary and unpaid.

To support MumsAid in understanding how effectively its services meet the needs of the mums we support. By gathering feedback and contributing to monitoring activities, this role helps ensure that service development is informed by lived experience and that accurate data is available to meet funding and reporting requirements. 

What will you be doing? 

• Review outstanding feedback responses. 

• Contact service users by phone to collect feedback in a respectful, supportive, and non-judgemental manner. 

• Assist with the design and distribution of surveys, questionnaires, and feedback forms. 

• Record and organise feedback data accurately to support analysis and reporting. 

• Support the monitoring of service delivery against agreed outcomes, standards, or targets. 

• Identify and highlight recurring themes, concerns, or suggestions to the relevant staff team. 

• Maintain confidentiality and follow safeguarding policies and procedures at all times. 

What skills and qualities can you bring? 

• A warm, empathetic, and non-judgemental approach when speaking to service users. 

• Ability to communicate clearly and sensitively with parents who may be experiencing challenging circumstances. 

• Good communication and active listening skills. 

• Attention to detail and accuracy when recording information. 

• Understanding of confidentiality, safeguarding, and when to escalate concerns. 

• Reliability and commitment to the agreed volunteering schedule. 

• Willingness to complete MumsAid induction and required training. 

• Confidence using basic IT tools such as spreadsheets and online forms. 

What is in it for me? 

• Induction and role-specific training, including safeguarding, mental health first aid, and suicide prevention training. 

• Ongoing support and feedback. 

• Opportunity to gain experience in monitoring, evaluation, and community engagement. 

• Development of communication and listening skills. 

• The chance to contribute directly to improving services for mums and families. 

• Being part of a supportive network of volunteers and professionals. 

• Reimbursement of agreed travel expenses (with receipts). 

• Written references available on request. 

Volunteer Role: Volunteer- Connect Service

Location: Across Wales

Frequency: Approximately six to ten hours per month 

Reporting to: Children and Young Peoples Service Manager 

Safeguarding: Enhanced DBS

What you will be doing

As a volunteer with the Connect Service, you will work with the Lead Workers to support delivery of the Children and Young People Service, across South Wales. You will support the Lead Workers to maintain agreed levels of contact with young people and their adoptive family during their registered time with the service and support other Connect activities as agreed with you.

During the monthly sessions you will help with general tasks such as room set up, refreshments and general duties involved with group sessions as well as supporting the children and young people to engage in the group activities/workshops.

In between the monthly sessions it will be important to keep up to date with adoptive parenting issues through reading Adoption Today, Adoption UK publications and information, and other relevant background material. 

As a Volunteer with the Connect Service, you will attend volunteer induction training and ongoing training and development. As well as talking to, or meeting with, relevant Adoption UK staff for the purpose of supervision and review. It will be essential to comply with Adoption UK’s health and safety, equal opportunities, child protection and vulnerable adult, data protection, confidentiality and other policies. 

The Skills and Experience you need 

• Excellent communication and interpersonal skills 

• Ability to relate to children and young people 

• Ability to work as part of a team 

• The capacity to understand and to empathise with the issues of concern for adopted children and young people and their parents 

• Awareness of, and dedicated to, anti-discriminatory practice and equal opportunities 

• Able to demonstrate a commitment to and an understanding of the aims and objectives of Adoption UK. 

• Ability to respect and understand the need for confidentiality 

• Flexible and adaptable approach to work 

• Positive and motivated attitude to work 

• Professional approach 

• The ability to speak Welsh is desirable and respect for the Welsh language is essential 

What’s in it for you

• Meet new people and be part of helping adopted young people to thrive  

• Access to the online family members area and the opportunity to attend relevant training and development opportunities  

• Use and develop your communication, organisational and people skills  

• Receive an induction, relevant training, the support you need to carry out the role and agreed out-of-pocket expenses  

Safeguarding role requirements: All applicants will be subject to an Enhanced DBS

Voluntary HR Consultant (Volunteer Role)

Location: Hybrid – near West London area
Commitment: Flexible (approx 5–10 hours per month)
Duration: Ongoing
Reporting to:  Report to the Senior Management Team and Trustee Board.

About Us

Ealing Swimming Club (ESC) is one of the largest and most dynamic swimming clubs in the UK, with over 1,300 members training in seven pools across West London. We offer high-quality coaching and technique instruction for all ages and abilities, from beginners to international competitors. Our club is built on a strong sense of community, inspiring individuals to develop their skills, build confidence, and achieve their full potential. As a registered charity, we are committed to delivering inclusive watersports programs, including competitive swimming, masters, para-swimming, and water polo. Our passionate team ensures that every member has access to expert coaching and a supportive environment, fostering success in and out of the water.

Role Overview

We are seeking a skilled and motivated HR professional to join us as a Volunteer HR Consultant. This role will support the development and implementation of effective people practices, ensuring our charity operates in line with UK employment law and HR best practice.

This is an excellent opportunity to contribute your expertise to a meaningful cause while gaining experience in the charity sector.

Key Responsibilities

• Provide expert advice on HR policies, procedures, and best practices.  
• Help develop policies on issues such as performance management, equal opportunities, disciplinary procedures and absence management.
• Review and update HR policies to ensure compliance with UK employment legislation
• Support recruitment and onboarding processes, including drafting job descriptions/adverts
• Advise on employee relations matters (e.g. performance, absence, disciplinary issues)
• Assist with drafting HR correspondence if and when required.
• Attend HR meetings if and when required. 
• Advise line managers in how to implement policies and procedures
• Assist with the development of staff handbooks and organisational policies
• Support trustees and leadership with HR strategy and workforce planning

Person Specification

Essential:

• Proven experience in HR (e.g. HR Advisor, HR Manager, HR Consultant)
• Knowledge of UK employment law and HR best practice
• Strong communication and interpersonal skills
• Ability to work independently and provide pragmatic advice
• Discretion and ability to handle confidential information

Desirable:

• CIPD qualification (Level 5 or above) or equivalent experience
• Experience working with charities or not-for-profit organisations
• Experience supporting small organisations or start-ups

What You’ll Gain

• Opportunity to make a meaningful impact in the community
• Experience working with a charity and its leadership team
• Flexibility to fit around your schedule
• Professional development and networking opportunities
• Reference upon successful completion of the role

Additional Information

This is a voluntary, unpaid role. Reasonable expenses may be reimbursed in line with our expenses policy.

Please note:

Pre-employment checks: Two satisfactory references and existing right to work in the UK

Due to the high volume of applications, if you have not heard back within 2 weeks, please assume that you have not been successful on this occasion.