Volunteer roles in Birmingham

Context
The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.
We offer short term home visits, counselling sessions, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose of Volunteer Role
The Women & Families Resource Centre has always relied on the dedication and skills of volunteers to offer practical & emotional support to women & families. As the charity grows, we require volunteers to participate in fundraising roles to help us generate much-needed income to continue to help the numerous families we support every year. We are increasing our community fundraising goals and this is an exciting time to help us grow.

Task Description
Fundraising volunteers will take part in a variety of activities to raise money for WFRC - some planned at the start of the year, and some arising during the year. Activities may include volunteering at our fundraising sales or car boot sales; helping at our fundraising events; doing bucket collections; helping at corporate fundraising events; or working with the grants team to seek material donations.

Skills and Personal Qualities
- A team player and reliable - Enthusiastic and enjoys engaging with the public - Good communication skills What Fresh Start Can Offer - Experience in organising and taking part in events – and the chance to gain new skills - Support and resources should you wish to organise your own fundraising for WFRC - Travel and out-of-pocket expenses paid, and work references if required.

OVERALL PURPOSE

This role requires a hands-on communicator who is passionate about profiling service user’s voices and creating opportunities for collaboration. You’ll work with local partners to showcase the impact of WFRC’s projects & initiatives, help generate support for the charity, and profile learning, impact and successes back into the wider community.

For the role to be truly transformational the Volunteer Communications, Engagement & Partnerships manager will need to:

· Build relationships with service users, stakeholders and local partners,

· Generate compelling stories, and support communications strategies that amplify WFRC & its impact in the region.

OPERATIONAL TASKS

Communications Strategy Development:

® Co-develop and implement a communications strategy for the WFRC’s projects & initiatives as needed.

Content Creation:

® Generate engaging stories, case studies, and digital content featuring service users, stakeholders and local partners.

® Work with stakeholders to create and share their own content, empowering them to tell their stories.

Digital and Media Engagement:

® Profile local activities and partnerships, creating content and stories for social media and other digital platforms.

® Build relationships with local media to amplify the work of WFRC and its stakeholders.

 Engagement Partner Collaboration:

® Work with the project managers and our local stakeholders to identify opportunities to increase the charity’s profile.

® Attend online and in-person meetings with local partners in Wolverhampton to profile our work.

® Generate partner commitment to WFRC’s campaigns and initiatives.

® Work collaboratively with local stakeholders to deliver communications and engagement strategies that showcase our partnerships and impact.

The effective provision of a welcoming client administration service to WFRC. To undertake all administrative tasks relating to the WFRC services.

The successful candidate will be an enthusiastic and a highly organised administrator with excellent interpersonal and communication skills. They will possess a creative mind and the ability to think innovatively to solve problems and operate at a fast pace whilst ensuring accuracy. This will be demonstrated by the ability to take initiative and work independently.

This varied role will be pivotal to the support of a core team and the successful candidate must be able to deal competently and professionally with all administration requirements.

Please download full Job Description & Person Specification 

Overall Responsibility for Coordinating the service delivery and impact measurement of a chosen charity project on a day-to-day basis.

This is an exciting and unique opportunity to be instrumental in the growth and development of a fast-growing women & children’s charity. We are looking for someone to be an integral part of our team by ‘masterminding’ all aspects of running a chosen community project.

With your positive approach, you will enjoy working proactively and have the ability to juggle multiple tasks and respond to the day to day needs of the programme. You will be a confident communicator with the ability to build rapport and get conversations going with a wide range of people. You will lead and coordinate a team of volunteers in the implementation and provision of a responsive, high quality and service user-focused project.

Please find full Job description and Person Specification Attached.

Volunteers are needed to assist in the sorting and pricing of goods donated to our charity shop. As well as keeping the shop tidy, rotating stock on a regular basis and serving our clients who use the shop.

There are a variety of activities available, and where we can, we will try to tailor the opportunity around you. We are open Monday to Saturday (9am - 5pm) with various times available to volunteer.

About the Role

Helping people in crisis begins at your local charity shop!

Here at the Women & Families Resource Centre, our team is bright and bubbly, and we love meeting people from all walks of life.

We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little shop makes to helping those in crisis.

You will work closely with the Shop Manager, shop staff and volunteers, acting as the first point of contact for the shop in relation to matters of stock generation, stock transfer, collection and disposal.

OPERATIONAL TASKS

Typical tasks may include:

Receiving donations, registering and storing them safely.

Lifting, moving and sorting items according to guidelines.

Identifying items suitable for sale and recycling.

Checking item quality.

Active promotion of the charity and what we do.

Preparing items for distribution to our service users.

Job description

We are looking for Volunteer Charity Retail Assistants to assist in the running of WFRC’s retail shop to maximise sales of new and used goods that help us to generate vital funds to support the vital services that we provide for women and families. You will be providing invaluable help in the operation of our charity shop.

Principal Responsibilities:

• To serve customers and record purchases on the cash register
• To work with staff and other volunteers to sort, steam, hang, ticket and size donated clothing for sale in the shop.
• To help keep the shop clean.
• To assist with shop displays.
• Provide information leaflets and signpost any enquiries for WFRC services
• Comply with WFRC relevant Policies and Procedures
• Wear personal identity badge whilst volunteering
• Represent the professional standards of the charity

Key Skills & Abilities

• An interest in the shop, and an enthusiasm for raising money through its work.
• The ability to work as part of a team.
• A flexible approach
• Able to provide a friendly, high-quality service to customers
• Basic numeracy
• An understanding of the need for confidentiality
• Good timekeeping
• Reliability and trustworthiness
• A willingness to undertake the training required for the role.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions. We offer a baby bank, a charity shop & various community support services to help women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys and bedding.

• Support services for new parents, including drop-in groups and befriending for pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The E-Commerce Team Lead is responsible for overseeing the online sales function of the Baby Bank, ensuring that high-quality donated items are identified, prepared, listed, and sold effectively to generate fundraising income.

This role manages E-Commerce Volunteers and ensures that listings are accurate, professional, and aligned with brand standards. The Team Lead also monitors performance, pricing strategy, and workflow efficiency.

Roles and Responsibilities

• Lead and supervise E-Commerce Volunteers

• Oversee the identification of sellable donated items

• Ensure all items listed online meet quality standards

• Approve product descriptions, pricing, and final listings

• Monitor online sales performance and recommend improvements

• Maintain consistency in photography, editing, and branding

• Track inventory allocated for online sale

• Ensure timely uploading and removal of sold items

• Provide regular sales and performance updates to the Baby Bank Manager

• Work with the Operations Manager on process improvements and automation
   

Skills

• Leadership and team coordination

• Strong attention to detail

• Basic sales and pricing strategy knowledge

• Good written communication skills

• Analytical mindset (understanding what sells and why)

• Organization and workflow management

• Problem-solving ability

Bright Connections exists to end social isolation for disabled people by creating spaces where friendships can grow, confidence can flourish, and every person feels seen, valued, and connected. We bring people together through joyful activities, shared experiences, and a community built on belonging, because together, we shine brighter.

Our story began with one simple truth: no one should feel alone.

Inspired by a sister whose world had become small, isolated, and painfully quiet, Bright Connections was created to bring light back into the lives of disabled people who often feel forgotten. Many rely on others for daily care, yet still lack the one thing every human needs: friendship.

What started as one family’s determination to bring joy and connection to a loved one has grown into a movement, a movement that believes friendship is a human right, that joy should be accessible, and that community can transform lives.

We are now looking for a dynamic Marketing & Communications Lead to help us share that message with warmth, creativity, and impact.

What You’ll Lead

• Developing a fun, vibrant, empowering brand personality that reflects our joyful mission.

• Creating engaging content across social media, newsletters, and our website.

• Building a communications strategy that grows awareness, trust, and excitement.

• Designing campaigns that celebrate disabled people, amplify lived experience, and inspire community involvement.

• Crafting stories that show the power of friendship, connection, and belonging.

• Supporting the development of a consistent visual and verbal identity alongside our design volunteers.

• Helping shape the public voice of Bright Connections from the very beginning.

What We’re Looking For

• A passion for our mission and a belief in inclusive, joyful community spaces.

• Experience in marketing, communications, social media, or storytelling.

• Someone who can create a tone that feels positive, warm, empowering, and full of life.

• Strong collaboration and team‑working skills.

• A growth mindset and willingness to experiment, learn, and adapt.

• Confidence to network, advocate, and help raise the profile of Bright Connections.

• Ability to work independently in a remote, flexible environment.

What You’ll Bring

• Creative ideas that help us stand out and spread joy.

• A strategic approach to building awareness and engagement.

• A commitment to inclusive, accessible communication.

• Energy, enthusiasm, and a love of storytelling.

• An understanding of how to build a brand that feels human, warm, and community‑centred.

What You’ll Gain

• The chance to shape the public identity of a new charity from day one.

• A meaningful portfolio of purpose‑driven campaigns and content.

• Experience in charity communications, brand development, and strategic messaging.

• A supportive team who values creativity, collaboration, and heart.

• The knowledge that your work will help people feel seen, valued, and connected.

If you’re excited by the idea of creating a bold, joyful, empowering brand that changes lives, we’d love to hear from you.

Bright Connections is a start-up project that exists to end social isolation for disabled people by creating spaces where friendships can grow, confidence can flourish, and every person feels seen, valued, and connected. We bring people together through joyful activities, shared experiences, and a community built on belonging, because together, we shine brighter.

Bright Connections began with one simple truth: no one should feel alone.

Inspired by a sister whose world had become small, isolated, and painfully quiet, Bright Connections was created to bring light back into the lives of disabled people who often feel forgotten. Many rely on others for daily care, yet still lack the one thing every human needs..... friendship!

What started as one family’s determination to bring joy and connection to a loved one has grown into a movement. A movement that believes friendship is a human right. That joy should be accessible. That community can save lives.

Bright Connections is more than a charity. It’s a place where people meet, laugh, share, belong, and shine brighter together.

We are at the very beginning of our journey, and we’re looking for a skilled, proactive Project Manager to lead the full set‑up of our organisation, from concept, to charity registration, and to launch.

What you’ll lead

• Developing a clear, structured project plan that takes Bright Connections from idea to fully operational charity.

• Coordinating all start‑up activities, including governance, policies, compliance, and stakeholder engagement.

• Managing timelines, risks, and priorities to ensure smooth progress toward charity registration and launch.

• Working closely with founders and early volunteers to build processes, structure, and momentum.

• Supporting the creation of documentation required for the Charity Commission and other regulatory bodies.

What we’re looking for

• Experience in project management, ideally within start‑ups, charities, or early‑stage organisations.

• Someone who thrives in a blank‑canvas environment and enjoys building systems from scratch.

• Strong organisational and communication skills, with the confidence to lead and guide others.

• A collaborative, mission‑driven mindset and the ability to work independently in a remote setting.

What you’ll gain

• A chance to shape a charity from day one and leave a lasting legacy.

• Experience in charity development, governance, and strategic planning.

• A supportive, passionate team committed to making a real difference.

If you’re excited by the idea of building something meaningful from the ground up, we’d love to hear from you.

Bright Connections is a start‑up project on a mission to end social isolation for disabled people by creating spaces where friendships can grow, confidence can flourish, and every person feels seen, valued, and connected. We bring people together through joyful activities, shared experiences, and a community built on belonging — because together, we shine brighter.

Bright Connections began with one simple truth: no one should feel alone.

Inspired by a sister whose world had become small, isolated, and painfully quiet, Bright Connections was created to bring light back into the lives of disabled people who often feel forgotten. Many rely on others for daily care, yet still lack the one thing every human needs: friendship.

What started as one family’s determination to bring joy and connection to a loved one has grown into a movement, a movement that believes friendship is a human right, that joy should be accessible, and that community can transform lives.

Bright Connections is more than a charity. It’s a place where people meet, laugh, share, belong, and shine brighter together.

We are at the very beginning of our journey, and we’re looking for a talented Graphic Designer to help us bring our identity to life.

What You’ll Create

• A logo that captures our spirit: joyful, warm, inclusive, and full of light.

• A vibrant brand identity that feels positive, empowering, and welcoming to disabled people and their families.

• A simple brand toolkit (colours, typography, visual style) that we can use across our website, social media, and printed materials.

• Visual assets that help us communicate our mission with clarity, warmth, and impact.

What We’re Looking For

• Experience in graphic design, branding, or visual communication.

• Someone who can translate emotion and mission into a cohesive visual identity.

• A designer who enjoys collaboration and is excited by a blank canvas.

• A passion for social impact and inclusive design.

• Ability to work independently in a remote, flexible environment.

What You’ll Gain

• The chance to shape the entire visual identity of a new charity from day one.

• A meaningful portfolio piece rooted in purpose, storytelling, and community impact.

• Experience collaborating with founders and early volunteers.

• The knowledge that your creativity will help people feel seen, valued, and connected.

If you’re excited by the idea of building something beautiful and meaningful from the ground up, we’d love to hear from you.

Volunteer Trustee – The Lysene Cultural Foundation

Approx. 4–8 hours per month • Flexible • Founding Governance Role • REMOTE

Ladies and Gentlemen, lovers of classical beauty,

As we prepare to launch The Lysene Cultural Foundation, we are seeking dedicated and thoughtful volunteer Trustees to join our founding Board and help guide the creation of a new cultural institution rooted in elegance, heritage, and public enrichment.

The Foundation exists to advance public understanding of Renaissance, Beaux‑Arts, and classical artistic traditions. We believe that beauty is a public good, something that enriches lives, strengthens communities, and connects us to our shared cultural heritage. Inspired by the artistic world of the Principality of Lys, a micronation built on beauty through art, the Foundation brings this vision to the public through exhibitions, educational programmes, research, and artistic support.

To steward this mission with integrity and imagination, we are seeking trustees who can offer wisdom, commitment, and a passion for culture.

About the Role

We are seeking volunteer Trustees who will:

• Contribute to the strategic direction, governance, and long‑term vision of the Foundation.

• Support the development of programmes, partnerships, and initiatives that advance our charitable purposes.

• Uphold strong governance, transparency, and accountability as part of the founding Board.

• Bring insight, experience, and thoughtful judgement to Board discussions and decisions.

• Champion the Foundation’s mission and values within their networks and communities.

• Dedicate approximately 4–8 hours per month, with full flexibility around schedule and involvement.

• Bring integrity, curiosity, and a genuine love for art, culture, and public benefit.

This is a rare opportunity to help shape a new cultural institution from its earliest days — establishing its foundations, its direction, and its legacy.

Our Vision

The Foundation seeks to preserve the elegance of the past, celebrate the creativity of the present, and inspire the artists of the future. Through exhibitions, learning initiatives, and public engagement, we aim to make classical beauty a shared public resource.

Your work as a Trustee will help ensure that this vision is realised with dignity, clarity, and purpose.

An Invitation

If you believe in the enduring power of beauty and wish to contribute your experience to a meaningful cultural mission, we would be delighted to speak with you.

Together, we can build a living legacy of art, architecture, and craftsmanship — one that will flourish for generations.

Volunteer Head of Community – The Lysene Cultural Foundation

Approx. 4–8 hours per month • Flexible • Founding Leadership Role • REMOTE

Ladies and Gentlemen, lovers of classical beauty,

As we prepare to launch The Lysene Cultural Foundation, we are seeking a warm, imaginative, and community‑minded volunteer Head of Community to join our founding team and lead the development of our public relationships, outreach, and cultural participation.

The Foundation exists to advance public understanding of Renaissance, Beaux‑Arts, and classical artistic traditions. We believe that beauty is a public good, something that enriches lives, strengthens communities, and connects us to our shared cultural heritage. Inspired by the artistic world of the Principality of Lys, the Foundation brings this vision to the public through exhibitions, educational programmes, research, and artistic support.

To ensure this mission reaches and resonates with people from all walks of life, we are seeking a community leader who can help build meaningful connections, nurture engagement, and create opportunities for the public to experience classical beauty in accessible and inspiring ways.

About the Role

We are seeking a volunteer Head of Community who will:

• Lead the development of the Foundation’s community engagement strategy.

• Build relationships with local groups, cultural organisations, artists, educators, and supporters.

• Help shape programmes and initiatives that welcome diverse audiences into the world of classical beauty.

• Support outreach efforts, community partnerships, and public‑facing events.

• Guide the creation of inclusive, accessible opportunities for participation and learning.

• Work collaboratively with trustees and advisors to ensure community voices inform our work.

• Dedicate approximately 4–8 hours per month, with full flexibility around schedule and involvement.

• Bring empathy, creativity, and a passion for connecting people with art, culture, and heritage.

This is a rare opportunity to shape how a new cultural institution engages with its audiences and communities from the very beginning.

Our Vision

The Foundation seeks to preserve the elegance of the past, celebrate the creativity of the present, and inspire the artists of the future. Through exhibitions, learning initiatives, and public engagement, we aim to make classical beauty a shared public resource.

Your work as Head of Community will help ensure that this vision is not only seen, but felt—creating a sense of belonging, participation, and cultural enrichment.

An Invitation

If you believe in the enduring power of beauty and wish to contribute your community‑building expertise to a meaningful cultural mission, we would be delighted to speak with you.

Together, we can build a living legacy of art, architecture, and craftsmanship—one that will flourish for generations.

Volunteer Head of The Arts – The Lysene Cultural Foundation

Approx. 4–8 hours per month • Flexible • Founding Leadership Role • REMOTE

Ladies and Gentlemen, lovers of classical beauty,

As we prepare to launch The Lysene Cultural Foundation, we are seeking an inspired, knowledgeable, and visionary volunteer Head of The Arts to join our founding team and guide the artistic direction of this new cultural charity.

The Foundation exists to advance public understanding of Renaissance, Beaux‑Arts, and classical artistic traditions. We believe that beauty is a public good, something that enriches lives, strengthens communities, and connects us to our shared cultural heritage. Inspired by the artistic world of the Principality of Lys, the Foundation brings this vision to the public through exhibitions, educational programmes, research, and artistic support.

To ensure that our artistic output reflects the elegance, craftsmanship, and human creativity at the heart of classical art, we are seeking a leader who can shape our artistic identity and champion excellence across all cultural programmes.

About the Role

We are seeking a volunteer Head of The Arts who will:

• Lead the development of the Foundation’s artistic vision and creative strategy.

• Provide expertise on classical art, curation, exhibitions, and artistic partnerships.

• Guide the creation of programmes that celebrate Renaissance, Beaux‑Arts, and classical traditions.

• Support collaborations with artists, scholars, craftspeople, and cultural institutions.

• Ensure artistic integrity, quality, and coherence across all public‑facing work.

• Work collaboratively with trustees and advisors to align artistic direction with the Foundation’s mission.

• Dedicate approximately 4–8 hours per month, with full flexibility around schedule and involvement.

• Bring deep cultural insight, creativity, and a passion for classical artistic excellence.

This is a rare opportunity to shape the artistic soul of a new cultural institution from its earliest days.

Our Vision

The Foundation seeks to preserve the elegance of the past, celebrate the creativity of the present, and inspire the artists of the future. Through exhibitions, learning initiatives, and public engagement, we aim to make classical beauty a shared public resource.

Your work as Head of The Arts will help define the Foundation’s creative identity and ensure that our programmes reflect the timeless ideals of beauty, harmony, and craftsmanship.

An Invitation

If you believe in the enduring power of beauty and wish to contribute your artistic expertise to a meaningful cultural mission, we would be delighted to speak with you.

Together, we can build a living legacy of art, architecture, and craftsmanship — one that will flourish for generations.

Volunteer Head of Operations – The Lysene Cultural Foundation

Approx. 4–8 hours per month • Flexible • Founding Leadership Role • REMOTE

Ladies and Gentlemen, lovers of classical beauty,

As we prepare to launch The Lysene Cultural Foundation, we are seeking a highly organised, thoughtful, and dependable volunteer Head of Operations to join our founding team and help build the internal structures that will support this new cultural charity.

The Foundation exists to advance public understanding of Renaissance, Beaux‑Arts, and classical artistic traditions. We believe that beauty is a public good, something that enriches lives, strengthens communities, and connects us to our shared cultural heritage. Inspired by the artistic world of the Principality of Lys, the Foundation brings this vision to the public through exhibitions, educational programmes, research, and artistic support.

To bring this mission to life, we are seeking an operations leader who can help establish the systems, processes, and organisational rhythm that will allow the Foundation to flourish.

About the Role

We are seeking a volunteer Head of Operations who will:

• Lead the development of the Foundation’s operational systems, processes, and workflows.

• Support the setup of administrative structures, policies, and internal procedures.

• Ensure smooth coordination across teams, trustees, volunteers, and partners.

• Oversee day‑to‑day operational needs during the Foundation’s setup and early growth.

• Contribute to planning, scheduling, and the practical delivery of programmes and events.

• Work collaboratively with trustees and advisors to ensure operational excellence.

• Dedicate approximately 4–8 hours per month, with full flexibility around schedule and involvement.

• Bring organisation, reliability, and a passion for building strong foundations for cultural work.

This is a rare opportunity to shape the operational heart of a new cultural institution from its earliest days.

Our Vision

The Foundation seeks to preserve the elegance of the past, celebrate the creativity of the present, and inspire the artists of the future. Through exhibitions, learning initiatives, and public engagement, we aim to make classical beauty a shared public resource.

Your work as Head of Operations will ensure that this vision is supported by strong, efficient, and harmonious organisational structures.

An Invitation

If you believe in the enduring power of beauty and wish to contribute your operational expertise to a meaningful cultural mission, we would be delighted to speak with you.

Together, we can build a living legacy of art, architecture, and craftsmanship — one that will flourish for generations.