International Development jobs (182)

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Page 8 of 13
London, Greater London
Unpaid
Voluntary
Job description

Context:
The Oxfam Bookshop in lovely Hampstead sells a range of books, DVDs and music. The shop is run by a friendly and diverse team, who work hard to support Oxfam's projects in the fight against poverty. This is a fantastic opportunity to develop or enhance your retail and supervisory skills. This role requires a high level of commitment and responsibility as you will be trained to management level.

Key responsibilities:
You will learn about all aspects of running the shop including: 

  • Managing donations (books, DVDs and music) and stock processing.
  • Providing excellent customer service and operating the till.
  • Maximizing the income from: donations; new products such as Fairtrade items; Gift Aid.
  • Assisting the manager in running the shop.

Once fully trained you will take greater responsibility for:

  • Ensuring the smooth running of the shop and take actions to solve routine problems and training new
  • volunteers.
  • Learning the main management systems in a retail / charity shop business.
  • Ensuring that shop activities reflect Oxfam values and beliefs.
  • Keeping up to date with Oxfam's internal communications and share any news with the shop team.

Skills and competencies:

  • Ability to follow instructions, work within the shop guidelines and to manage a busy workload in partnership
  • with the shop manager and shop team.
  • Reliability and willingness to work as part of a team as well as on your own initiative.
  • Good communication skills.
  • Some IT skills would be helpful
  • Supervisory skills
  • Honesty and integrity.
  • Ability to maintain an environment that is safe from hazards and complies with health and safety legislation
  • and Oxfam procedures.

In line with Oxfam's Safeguarding Policy, volunteers who work in a supervisory capacity are asked to
agree to a DBS check.

What this role can offer the volunteer:

  • You will be joining thousands of volunteers who "won't live with poverty."
  • The opportunity to use, gain or enhance your leadership and managerial skills
  • Gain experience in a complex charity shop environment.
  • The opportunity to develop personal capabilities and skills for working in retail.
  • Be trained in shop management to the level of assistant manager.
  • The chance to work and develop within a friendly and diverse shop team
  • Enhanced CV - References will be available on completion (minimum 3 months)
  • Lunch and reasonable local travel costs can be reimbursed in line with Oxfam's policy.
More about Oxfam Books Hampstead
About
Oxfam Books Hampstead

Oxfam Books Hampstead is a specialist charity bookshop handily located just opposite the Hampstead underground station and easy to reach v... Read more

Posted on: 06 September 2019
Closing date: 05 December 2019
Tags: Retail,Volunteer Management

The client requests no contact from agencies or media sales.

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