Volunteer communications volunteer roles

Female English Support Volunteer – Help Refugee Women Thrive

Location: Maidstone or Folkestone
Commitment: Around 2 hours per week (Monday–Friday, 9 AM–5 PM)

Do you want to make a real difference in someone’s life? Join the Refugee Council’s Kent Resettlement Team as a Female English Support Volunteer and help refugee women and families build confidence, independence, and a sense of belonging.

About the Role

Language is one of the biggest barriers refugees face when starting a new life in the UK. By volunteering, you’ll provide a safe, friendly space for women to practise English, learn useful phrases for everyday life, and gain the confidence to navigate their new community.

You’ll work one-to-one or with small family groups in their homes, adapting activities to suit their needs. From informal conversations to creative exercises, you’ll make learning fun and practical.

What You’ll Do

• Support conversational English, reading, and writing
• Introduce everyday vocabulary (e.g., shopping, visiting a pharmacy)
• Encourage confidence and independence through engaging activities
• Work under the guidance of our ESOL Tutor and Resettlement Worker

What We’re Looking For

• Strong spoken and written English
• Friendly, patient, and supportive approach
• Ability to commit for at least 3 months
  (Experience with ESOL or teaching is helpful but not essential.)

What You’ll Gain

• Full training and ongoing support
• Skills in communication, planning, and cultural awareness
• Insight into refugee experiences and diverse cultures
• The satisfaction of knowing you’ve made a real difference

We’ll reimburse local travel and lunch expenses and provide access to training and resources.

RSPCA Milton Keynes & North Bucks

Do you enjoy hands-on technical work and want to make a meaningful impact in a charitable setting? We are seeking an IT Field Support Volunteer to provide in-person hardware support and assist with IT operations across our main locations. This role is ideal for someone who can commit a small amount of time each week.

Overview of opportunity

Our IT team ensures smooth operations for staff and volunteers by managing systems and providing technical support. We currently use Google Workspace applications but are undergoing an assessment to transition to Microsoft Office.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Milton Keynes & North Bucks Branch

The Milton Keynes & North Bucks Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

IT Field Support Volunteer responsibilities

• Hardware Support:
• PCs, tablets (used for tills), scanners, printers, and Wi-Fi connectivity
• Mobile phones and apps
• Asset Management:
• Maintain inventory of devices and peripherals
• Track and update asset records
• User Training:
• Provide basic training to staff and volunteers
• Help create user guides for self-support
• Troubleshooting:
• Diagnose and resolve hardware issues
• Escalate complex problems where necessary
• Participate in Monthly IT Call:
• Share updates and collaborate with the team

What we are looking for in an IT Field Support Volunteer

• Experience in a similar IT support or technical role
• Good general IT Knowledge
• Ability to troubleshoot hardware and connectivity issues
• Strong organisational and communication skills
• Ability to work independently and manage time effectively
• Must have own transport to visit locations

What we can offer you as an IT Field Support Volunteer

• You will be making a massive difference to the welfare of the animals in your area.
• Join a community which will enable you to meet new people and make new friends.
• An opportunity to gain practical IT and hardware experience
• Enhance your CV by adding your volunteering experience and newly acquired skills.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the Milton Keynes & North Bucks Branch

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.

Job Description – HR Manager

Organisation: Children With Voices

Reports to: the executive ops manager

Location: Hackney, London - Hybrid

Contract: Full-time / Part-time – specify as needed

Job Purpose

The HR Manager plays a vital role in supporting the vision and mission of Children With Voices by ensuring that all HR practices are fair, compliant, and aligned with safeguarding, equity, and community wellbeing. This role is responsible for overseeing all aspects of human resources, from recruitment and staff development to compliance and wellbeing initiatives. The HR Manager will be instrumental in creating a safe, inclusive, and supportive environment where staff, volunteers, and young people can thrive.

Key Responsibilities

1. Oversee Daily HR Operations
   • Manage HR functions to ensure efficiency, compliance, and alignment with organisational goals.
   • Champion safeguarding and equality in every aspect of HR practice.
2. Recruitment & Onboarding
   • Lead fair and inclusive recruitment, ensuring diversity, equal opportunity, and alignment with our safeguarding responsibilities.
   • Deliver onboarding that instils Children With Voices’ values, safeguarding culture, and commitment to community impact.
3. HR Policies & Compliance
   • Develop and implement HR policies and procedures in line with UK employment law, charity governance, and safeguarding legislation.
   • Ensure GDPR compliance and maintain secure, confidential records.
4. Training & Development
   • Coordinate training on safeguarding, equality, diversity, inclusion, and wellbeing.
   • Support ongoing professional and personal development for staff and volunteers.
5. Employee Relations & Wellbeing
   • Provide advice and support on employee concerns, encouraging a culture of respect, accountability, and collaboration.
   • Promote mental health and wellbeing initiatives, aligned with our duty of care.
6. Volunteer Engagement
   • Oversee volunteer recruitment, DBS checks, safeguarding induction, and ongoing engagement.
   • Support volunteers to feel valued and integrated into the charity’s mission.
7. Collaboration with Leadership
   • Work closely with the CEO and department leads to ensure HR strategies support the organisation’s mission and goals.
   • Streamline HR processes to improve efficiency and impact.
8. Conflict Resolution
   • Mediate disputes fairly, maintaining trust and confidentiality.
   • Support managers in handling sensitive matters in line with policy and safeguarding standards.
9. Records & Benefits Management
   • Maintain accurate HR records, ensuring data protection compliance.
   • Administer employee benefits and ensure fair, transparent processes.
10. Health, Safety & Safeguarding

• Ensure workplace compliance with health and safety legislation.
• Embed safeguarding responsibilities across all HR practices, ensuring no child or vulnerable adult falls through the gaps.

Person Specification

Essential Skills & Experience:

• Proven experience in an HR management role, ideally within the charity or community sector.
• Strong knowledge of UK employment law, HR compliance, and safeguarding requirements.
• Excellent interpersonal and communication skills, with the ability to build trust at all levels.
• Experience managing recruitment, onboarding, and training processes.
• Ability to mediate and resolve conflicts in a fair, professional, and sensitive manner.
• Strong organisational skills with attention to detail and confidentiality.
• Commitment to equity, diversity, inclusion, and community empowerment.

Desirable Skills & Experience:

• CIPD qualification (Level 5 or above) or equivalent HR certification.
• Experience working with volunteers, young people, or community-focused organisations.
• Knowledge of charity governance and regulatory frameworks.
• Experience in developing wellbeing or mental health initiatives.

Our Values at Children With Voices

• Safeguarding First: Every decision is made with the protection and safety of children and vulnerable people in mind.
• Equity & Inclusion: We champion fairness and diversity, ensuring no child or family is left behind.
• Collaboration: We believe in the power of working together with partners, communities, and families.
• Empowerment: We support children, families, staff, and volunteers to thrive and reach their full potential.
• Community Impact: We exist to rebuild stronger, safer communities for future generations.

Salary & Benefits - £1,520 per month

Days 1–2 days in the office, with flexibility to choose from Tuesday, Wednesday, or Thursday. The remaining hours can be worked remotely.

Working pattern: 20 hours per week

The Role of the Chair: The Chair of Trustees plays a vital role in shaping the strategic direction, governance and impact of Success Club. Working closely with the CEO and the Board, the Chair ensures that the charity operates effectively and remains true to its mission and values. The Chair acts as an ambassador for Success Club, promoting its mission and values to key stakeholders. This is a rewarding opportunity for an inspirational and experienced leader to guide an ambitious charity through its next phase of growth to achieve its ambitions and influence positive change for young people.

About Charity Success Club: Success Club is a dynamic and ambitious charity dedicated to supporting children and young people who are potentially at risk of under-achieving, both academically and socially. We became a charity in November 2018 but have been working in schools since 2014. We believe that, when children and young people succeed in the moment, they create templates that they can use at any time. Our team puts mindfulness at the heart of our intervention, teaching children and young people how to develop a better relationship with themselves. We help students understand the wider implications of negative attitudes, allowing them to find solutions to issues they may face now and in the future. During 2024 we have provided support and activities to 2970 children across 26 schools. Current tracking (for 2025 year to date) show that we are well on the way to surpassing those figures. We are a passionate team of staff and volunteers, supported by a committed Board of Trustees, working together to create lasting change.

Applications are warmly invited from potential volunteers who wish to join our Board of Trustees.

We do not require previous board experience and very much encourage applicants from across our diverse communities in Surrey. We will provide a wide range of support, training and development opportunities.

Hours: Approximately 3 - 6 hours per month

Supported by: Board and Chair of Trustees and CEO

Location: Meetings in Milford, Godalming with visits across Surrey.

Role: To work as part of the Trustee team in providing a governance framework for the Charity and to be able to make effective decisions and be accountable to the Charity Commission.

Skills:

We are looking for Trustees for our Board who may have skills in any of these areas, though not exclusively:

• Legal Experience

• Income Generation

• The NHS

• Digital Marketing Experience

You would contribute actively to the Board of Trustees in defining the strategic direction of the organisation, setting overall policy, defining goals, setting targets and evaluating organisational performance against agreed strategic targets.

You would protect the reputation of our charity.

You would attend quarterly Board meetings and, potentially, committee meetings held twice yearly.

Attendance at Board Meetings is in person or remote. Committee meetings are attended remotely.

Role involves:

Scrutinising Board papers and other communications.

Abiding by Age UK Surrey’s policies and procedures and ensure these are effectively implemented.

Participating in activities to promote the Charity to our beneficiaries, funders and the wider public.

Trustees will:

Be committed to the aims and values of the organisation.

Be willing to provide the level of commitment required for this role.

Think, strategically, about our charity and about its future direction.

Think independently and creatively.

Challenge constructively and courteously.

Have an understanding of the responsibilities of being a Trustee.

Be a team player.

Support the staff team as appropriate.

Comply with the Age UK Brand Partnership Agreement and Charity Commission guidance.

Be responsible for the financial position of the Charity, ensure it is operating efficiently and effectively, and delivers on the outcomes defined in its governing document.

Set the strategic direction and delegate operational responsibility to the CEO.

Ensure the organisation complies with its governing document, charity law, company law and any other relevant legislation and regulations.

Ensure the organisation uses its resources effectively.

Protect and manage the property of the Charity and ensure the proper investment of the Charity’s funds.

FareShare Greater Manchester is looking for volunteer Driver's Assistants to join our busy friendly delivery team with redistributing tonnes of surplus food a month to charities and community initiatives across Greater Manchester.

FareShare is a national charity fighting food poverty and global warming by tackling food surplus. We source overstocked food from retailers and manufacturers and engage many volunteers to help re-distribute it to over 220 frontline charities and community groups across Greater Manchester. These groups, in turn, provide meals to vulnerable people experiencing food poverty, individuals who are homeless, families, and people who are unemployed or socially isolated. This food would otherwise have gone to waste, so we are simultaneously supporting people in need and reducing greenhouse gas emissions.

Key responsibilities

Working closely with the driver of a temperature-controlled 3.5 tonne Mercedes Sprinter van to deliver surplus food orders to the premises of the benevolent projects we support. 

Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are:

• Reliability and ability to commit to pre-agreed volunteer shifts (ESSENTIAL)

• Physical fitness, to take on moving and handling of food orders

• Ability to follow procedures and instructions

• Good verbal communication skills

• Interest in the work of FareShare Greater Manchester and our values

• High respect for Health & Safety procedures and standards

In return you will gain:

Career and CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday, 8:30am to 4:30pm. 

Driver and Driver’s Assistant shifts begin at 8:30am. 

We welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

VSO – Uzbekistan Education Project

International Volunteering Opportunity: English as a Foreign Language (EFL) Teacher (Aug 2026 – June 2027)

About VSO: 

VSO is a global development organisation that uses the power of volunteering to tackle poverty and inequality. Rather than providing aid, VSO works in partnership with governments and local institutions to strengthen skills and systems so that sustainable change continues long after a project ends. Volunteers are placed at the centre of community-led development to empower the most marginalised people.  

Project Summary

The Government of Uzbekistan is prioritising improved English language learning across the education system as part of national development reforms. In partnership with the Ministry of Preschool and School Education, VSO will place experienced and passionate volunteer teachers in public secondary schools to strengthen English language teaching and learning outcomes.  

Why this opportunity is unique?  

This is more than a teaching role — it is an opportunity to:

• Make a meaningful and lasting impact on education reform

• Gain valuable international experience in a multicultural environment.

• Be part of a global movement for positive change

• By supporting teachers and students to reach their full potential, you will leave a legacy that continues long after your placement ends.

Role Summary – EFL Teacher (English Language-Teacher)

Location: Public secondary schools in Uzbekistan Duration: 10–11 months (August 2026 – June 2027)  

Key responsibilities include:

• Delivering interactive English classes to students aged 11–16

• Mentoring and coaching local teachers

• Leading extracurricular language activities and English clubs

• Integrating technology and modern teaching methodologies in the classroom  

Eligibility Criteria

• Graduate in Education / TESOL / Linguistics or related fields

• Final-year undergraduate or master’s student (who completes the course by July 2026)

• Fluent in English language (minimum C1 level)

• CELTA / TEFL / TESOL / DELTA preferred

Allowance, Costs & Support

There are no programme fees for volunteers. Fully funded project, all cost covered by VSO, including:

• Monthly living allowance equivalent to a local teacher’s salary

• Private accommodation near the workplace

• Return international flights, Visa, vaccinations & DBS -onboarding costs

• Comprehensive medical insurance and 24/7 mental health support

• Access to VSO’s global learning platform and continuous professional development

• In-country support from VSO for the full duration of the placement  

VSO has zero tolerance of abuse and exploitation of vulnerable people. We will expect all our employees/ volunteers to commit to protecting children, young people and vulnerable adults from harm and abide by our safeguarding policy.

All successful candidates will have enhanced criminal background check done during onboarding 

Application Closing Date: 31 January 2026

As a Volunteer Health Walk Leader, you will play a key role in supporting our residents to become more active and improve their wellbeing through social walks!

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

You’ll help lead short, safe, and friendly group walk, especially for those who may be inactive, recovering from illness, or looking to improve their physical and mental health.

You will:

·Plan and lead regular health walks in your local area

·Welcome and support all participants, ensuring a positive and inclusive atmosphere

·Carry out basic safety checks and risk assessments for walk routes

·Encourage conversation and connection among walkers

Monitor attendance and report back to the coordinator as required

Skills required:

·First Aid Qualification

·Friendly, approachable, and reliable

·Good communication and people skills

·An interest in walking and promoting healthy lifestyles

·Able to walk at a steady pace for 30–60 minutes

What we offer:

·A full induction to the role and site will be provided

·Access to communal garden area and nearby fields for outdoor activities

·You will be required to undertake mandatory e-learning and a menu of optional training will be made available

·Ongoing supervision and support from your line manager

·Travel expenses reimbursed (if applicable).

·Access to events, networking, and training and development opportunities.

Please note, that you will be required to undergo a DBS check and we will require details of 2 x referees.

Volunteer Head of Business Development & Operations

Lead. Build. Transform.

Unlock YOUR Potential – Empowering Adults Across the UK

Do you believe in the power of strategy and operations to transform lives?

Do you want to help steer a movement that restores dignity, unlocks opportunity, and builds resilience for adults from low-income backgrounds?

At Unlock YOUR Potential, we are seeking a Volunteer Head of Business Development & Operations, a visionary leader who will strengthen our charity’s growth, partnerships, and delivery. This is not just a role; it is a calling to shape futures, expand opportunities, and ensure every programme flows with clarity, impact, and dignity.

Your Role

As Head of Business Development & Operations, you will:

• Drive business development, building partnerships, funding streams, and opportunities for growth.

• Support the Delivery Manager in ensuring the smooth running of programmes in Employability, Personal Development, Life Skills, Mentoring, and Wellbeing.

• Oversee operational systems, governance, and volunteer structures with precision and warmth.

• Build sustainable frameworks that balance practical detail with emotional resonance.

• Be a steward of our mission — ensuring every initiative reflects dignity, opportunity, and transformation.

Why Join Us?

• Impact lives: Your leadership will unlock futures across the UK.
• Grow together: Guide a community of mentors, facilitators, and wellbeing coaches.
• Belong: Join a movement rooted in warmth, clarity, and empowerment.
• Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.

Step forward. Lead as Head of Business Development & Operations.

Together, we will unlock potential, restore dignity, and create opportunity across the UK.

GET INVOLVED | VOLUNTEER | HELP CHANGE LIVES

Unlock YOUR Potential

BREAKING BARRIERS | UNLOCKING POTENTIAL

Volunteers Facilitators for elop’s Training & Education Service
elop’s Training and Education Service delivers workshops; training programmes; and consultancy to professionals and organisations working with the LGBT+ community. As a specialist in LGBT+ Mental Health and Wellbeing, we want to raise awareness of the challenges faced by our community and help organisations become more LGBT+ inclusive and affirmative. Our training programmes get people talking, thinking and planning for change that makes a real difference to LGBT+ people’s lives.
All our volunteer facilitators must positively identify as lesbian, gay, bisexual and/ or trans (Schedule
9, Part 1, Paragraph 1 of the Equality Act 2010 applies).
We are looking to better represent the diversity of our community and actively encourage
 applications from people that identify as male, trans/ non-binary and/or from Black Asian and
Minority Ethnic Groups.

Training Facilitator Volunteer Role Description
By joining the Training & Education Team you will have the opportunity to:
• Facilitate and co-facilitate workshops and training programmes to a range of external
organisations, including schools
• Design and deliver learning activities and presentations, both online and in-person
• Support organisations to improve their services for LGBT+ people
• Be given relevant training and supervision to ensure your development
• Be part of a dynamic team that offers a range of learning opportunities
Induction training will be provided alongside line management support.
Training Facilitator Volunteer Person Specification
Applicants should:
• have experience of presenting to groups, either online or in-person
• be a confident communicator
• be able to think on their feet and respond to questions that can feel challenging
• have awareness of key issues that LGBT+ people face
• understand the impact of discrimination and stigma on mental health

The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.

The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.

What will you do?

- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).

- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.

- Go into the courtroom with a witness on trial day if permitted.

- Identify additional support to which we can signpost or refer witnesses.

- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.

What skills do you need?

You don’t need specific qualifications but you’ll need to:

- Be caring, mature, supportive and empathetic towards others.

- Be friendly and approachable with good listening and verbal communication skills.

- Be non-judgemental, impartial and have a confidential approach to supporting others.

- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.

- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.

- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.

Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.

Job Title: Admin Assistant                                                                               

Reports To: Department Manager 

Location: Remote 

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.

Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.

Key Responsibilities:

Event Coordination Support

• Schedule and manage logistics for project events, workshops, and community showcases.

• Track bookings, rehearsals, and venue use to ensure a smooth timeline.

• Support RSVP management and communication for performances and activities.

Data & Documentation Management

• Maintain and organise project records such as attendance sheets, registration forms, and feedback.

• Ensure digital files are properly stored and accessible for all team members.

• Assist in compiling reports and summaries post-events.

Communication & Liaison

• Serve as a contact point for public and internal queries related to the project.

• Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).

• Communicate with facilitators, artists, and partners to confirm details and provide logistical support.

Resource & Inventory Support

• Track inventory of promotional and event materials.

• Assist in coordinating procurement and delivery of materials for activities and performances.

Volunteer Coordination

• Monitor onboarding progress of volunteers engaged in Solta o Jogo.

• Assist with preparing and maintaining volunteer schedules.

• Provide administrative support during volunteer briefings and training.

General Administrative Duties

• Take meeting minutes and circulate action items.

• Help draft internal updates, task lists, and team reminders.

• Provide general clerical support as needed.

Required Qualifications:

Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong verbal and written communication skills.

• Attention to detail and ability to multitask efficiently.

• Friendly, professional, and proactive attitude.

• Ability to work independently as well as collaboratively with remote teams.

Benefits:

• Gain practical experience in nonprofit administration and cultural event coordination.

• Work flexibly with a remote, supportive team.

• Contribute to a vibrant, meaningful community project.

• Receive mentoring and transferable skill development.

• Local travel reimbursement for any in-person events or meetings (if applicable).

Equality Statement:

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.

This is a befriending role to visit a 75-year-old die hard Watford FC fan in Borehamwood. He is looking for a man to join him at home for a cup of tea, to watch Final Score with him, and in time perhaps take him in his wheelchair to feed the ducks nearby or to Church on a Sunday.

His mobility and verbal communication are limited, so patience and a loud, clear voice are key. It may take some time to get to know one another, but soon enough you’ll find you can get an enthusiastic thumbs up for football talk and maybe even a cheeky grin if you make an impressive joke!

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This will start as a Stop and Stay visit role, meaning that the person you’ll be visiting might have some verbal communication skills or they use sounds and/or facial/body expressions to communicate with you.  The person you visit might choose to take part in simple activities or watch you doing the activities.  Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tend to be around half an hour to an hour long.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

- Sitting and having a chat

- Checking in on their well- being

- A craft activity at home

- Reading a book/magazine together

As a Mencap volunteer visitor you will be:

- Friendly and approachable

- Accepting of others who might be different to yourself

- Reliable and patient

- Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

- Have the opportunity to help make a difference to the life of the person you visit

- Receive a personalised volunteer induction and training

- Have agreed out of pocket expenses reimbursed

- Meet new people

- Get on-going support, and feel appreciated and valued

About Mencap

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.

Our outreach service provides enhanced support for vulnerable and intimidated witnesses who may need additional support and preparation ahead of trial day so they can give their best evidence in court.

What will you do?

Support a diverse range of vulnerable and intimidated witnesses and be their key supporter before, during and after the trial to help them prepare and cope with their experience of giving evidence.

Work collaboratively with witnesses to identify their needs and deliver a tailored package of preparation and support.

Meet with witnesses via video call and phone.

Show witnesses around the court before the trial so they are familiar and at ease in the environment.

Attend court on the day the witness gives evidence, accompanying them when giving evidence where permitted.

Make contact with the witness post trial to talk about their experience of giving evidence and facilitate referrals to other agencies.
 

What skills will you need?

You don’t need specific qualifications but you’ll need to:

- Be friendly, caring, supportive and empathetic towards others.
- Be non-judgemental and impartial.
- Have good communication skills; both written and verbal, as well as being a good listener.
- Be able to work effectively as part of a diverse team
- Be reliable, committed and flexible, with an ability to plan and organise your own time and tasks.
- The ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.
- The ability to travel within your local area (in some areas this may require a vehicle).
- Have access to good internet connection and a laptop/ computer with a camera to use in a private space. This enables you to facilitate video calls with witnesses, and undertake training and communication tasks.

You’ll also need an Enhanced level DBS disclosure (a criminal record check), which we will arrange. Having a criminal record is not in itself a barrier to volunteering with us.

Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.