Volunteer manager jobs in london

Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.

You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.

As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.

This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.

This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base

· Develop and produce volunteer recruitment and information material for our public events, website, and social media

· Monitor and screen incoming volunteer applications and make first contact with applicants

· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days

· Support with the development and delivery of a standardised volunteer induction.

Volunteer Management

· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.

· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)

· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.

Volunteer Training

· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training

· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.

· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.

· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)

 Volunteer Database Management

· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).

· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.

Linkwork Project Support

· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).

· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.

· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.

· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.

· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions

· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.

· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.

Stakeholder Management

· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.

· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.

· Work on volunteer incentives, recognition and reward schemes across the year.

Other Duties

· Attend supervision and identify your own training and support needs with your supervisor.

· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.

· Keep up to date with best practice and legislation in the volunteer sector.

· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies

· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area. 

About Local Voice and Healthwatch

Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.

About the role

We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.

You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.

What we are looking for

• Experience managing projects, teams, and budgets
• Strong organisational and problem-solving skills
• Ability to build relationships with statutory, voluntary and community partners
• Understanding of Healthwatch, community engagement, or health and social care
• Commitment to equity, diversity, and high-quality community insight

Full details are in the Job Description and Person Specification.

As our HyPE Manager you will set up, embed and lead the implementation of Voyage’s Horizons Youth Programme for the Environment, a pioneering employability, mentoring and wellbeing programme combining a weekly Job Club, renewable energy and green-skills training, construction pathways and embedded therapeutic support linked to employment opportunities delivered in partnership with Repowering London, New city College and Talking Quest. 

The postholder will oversee recruitment, delivery and progression impact and outcomes for young people (16–21) from New City College, PRUs, Youth Offending Teams, courts, social workers and local schools, ensuring they are supported into education, apprenticeships, training or work. We are currently exploring expansion possibilities for the long term unemployed, as an alternative to custody and for refugee communities. We seek someone who can help embed the programme in the community college and assist our plans to expand.

Starlight has a long and successful track record of delivering high-profile, high-value special events, including the prestigious Blenheim Ball, Newbury Race Day, and until recently, the Highclere Clay Pigeon Shoot. These events are supported by influential committees and play a critical role in raising income, stewarding donors and connecting supporters with our purpose.

With a gap in our Philanthropy team and maternity leave expected to begin in March, this 18-month fixed-term role exists to lead and deliver Starlight’s flagship events at a senior level, with immediate responsibility for the Blenheim Ball (April) –  the event Tatler refers to as “ society’s smartest ball “chaired by Lady Alexandra Spencer Churchill; and Newbury Race Day (May) – one of Starlight’s longest-standing and most successful supporter events, hosted by Nicky Henderson and his Committee.

This is a senior, delivery-focused role designed for an experienced events professional who can hit the ground running and immediately take ownership of two flagship events. Working closely with the Committees, you will bring leadership, strategic judgement and outstanding project management to ensure these events continue to excel in reputation, income and supporter experience.

We are specifically looking for talented individuals who have a short notice period and are available to start in January. Candidates need only apply if available through to April 2026 with no planned significant periods of leave.

The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.

This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.

The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.

This is a hybrid role, with on-site presence required in line with business needs.

We're looking for an Education & Volunteering Manager to join our central office team and support our mission to deliver expert-led arts and educational events as well as cultural and heritage projects through our membership and local societies.

You'll support the Deputy Chief Executive Officer in building and maintaining The Art Society’s Directory of Lecturers, along with planning and running the annual Directory Day. You’ll also provide general support for the four Heads of Volunteering and their teams (Arts Volunteering, Heritage Volunteers, Trails of Discovery and Church Recording).

Jointly with the Society & Membership Lead, you will manage the administration of the grants programme and the annual arts competition, along with supporting the wider team in responding to enquiries, calls and emails and other duties to assist in the smooth running of The Arts Society.

What you'll be doing (key responsibilities)

• Supporting the recruitment and accreditation of lecturers along with management of the Directory of Lecturers
• Providing general support and advice on education-related queries
• Updating lecturer-related records on our CRM along with web pages and resources related to the Directory of Lecturers and educational activities
• Acting as the first point of contact for queries related to volunteering
• Providing general support, advice, tools and resources for the Heads of Volunteering and their teams
• General communications and administrative support for the department

What you'll bring (skills & experience)

• Experience of database management (desirable)
• Experience of working with volunteers (desirable)
• Excellent planning and organisational skills
• Good people skills, ability to negotiate
• Ability to self-manage/self-motivate
• Ability to prioritise activities
• Ability to develop creative solutions to complex problems
• Excellent communication skills both written and verbal

Job Title: Volunteer Experience Manager

Team: People and Culture

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £43,495 to £65,242. The salary on appointment will be set at the lower end of the pay range, to a maximum of £47,845 depending on the candidate's skills and experience. If you are on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

The Volunteer Experience Project aims to create a volunteering journey that is inclusive, engaging, and impactful, one where every volunteer feels welcomed, valued, and supported. A key focus is ensuring our volunteer community better reflects the diversity of the communities we seek to serve.

Our ambition is to grow our volunteer community by 10,000 people over the lifetime of our ten-year strategy, with a particular focus on engaging underrepresented groups:

• People living in communities ranked 1–5 on the Indices of Multiple Deprivation (the 50% most deprived communities)
• People from Global Majority backgrounds
• Women in leadership roles
• Volunteers with a sensory or physical disability

The project is already underway, and this role will bring the drive, expertise, creativity, and insight needed to help make it a success.

Context and purpose of role

The Volunteer Experience Manager is responsible for overseeing and enhancing the volunteer program within the Ramblers. This role involves recruiting, training, managing, and retaining volunteers, ensuring they have a meaningful and impactful experience. The Volunteer Experience Manager works closely with various departments to align volunteer efforts with the organisation’s mission and goals.

The role will report directly to the Head of People Experience.

Key responsibilities

Volunteer Recruitment and Onboarding

• Develop and implement strategies to attract and recruit a diverse pool of volunteers.
• Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.

Training and Development

• Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.
• Provide resources and support to ensure volunteers are equipped to perform their roles effectively.
• Organize workshops, seminars, and training sessions to foster continuous learning.

Volunteer Management and Coordination

• Ensure accurate records of volunteer hours, roles, and performance are maintained.
• Develop and implement policies and procedures for volunteer management.

Volunteer Retention and Engagement

• Design and execute recognition programs to acknowledge and celebrate volunteer contributions.
• Organise events and activities to keep volunteers engaged and motivated.
• Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.

Program Evaluation and Improvement

• Monitor and evaluate the effectiveness of the volunteer program.
• Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.
• Implement changes and enhancements based on feedback and best practices.

Collaboration and Partnership Building

• Work closely with teams to identify volunteer needs and opportunities.
• Build and maintain relationships with external partners and community organisations to expand volunteer resources.

Technology and Data Management

• Utilise technology track and manage volunteer information.
• Maintain up-to-date records and generate reports on volunteer activities and program outcomes.
• Leverage communication tools and platforms to effectively engage with volunteers.

Impact: The Volunteer Experience Manager plays a critical role in enhancing the effectiveness and impact of the volunteer program. By creating a positive and structured environment for volunteers, they contribute significantly to the organisation’s success, the personal growth of volunteers, and the broader community. Leading to increased volunteer retention, optimised resource utilisation, and a stronger, more engaged community.

Other

• Undertake such other duties as may be reasonably required of the post
• Engage and proactively develop excellent working relationships across the organisation.

The person

Qualification

• Relevant volunteer management qualification or comparable experience

Knowledge, Skills and Experience

Knowledge

This section specifies the theoretical understanding or specific expertise needed for the role:

• Knowledge of the value volunteers add, and the impact they bring to organisations.
• Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.
• Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.

Skills

This section details the specific abilities and competencies required to perform the job

Effectively:

• Strategic Thinking: Ability to develop and implement strategic initiatives
• Communication Skills: Excellent verbal and written communication skills
• Interpersonal Skills: Strong relationship-building and influencing skills
• Analytical Skills: Ability to analyse data and use insights to drive decision-making
• Problem-Solving Skills: Proactive approach to identifying and resolving issues

Experience

This section specifies the practical, hands-on experience required for the role:

• Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.

Personal Attributes

• Active Listener: Listens attentively to others and values their input
• Collaborative: Values and leverages diverse perspectives and skills within the team
• Adaptable: Able to adjust to new situations and challenges with ease
• Problem Solver: Proactively identifies issues and works towards effective solutions
• Analytical Thinker: Analyses information thoroughly and makes sound decisions.
• Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work
• Mentoring: Willing to mentor and support the development of team members
• Innovative: Embraces new ideas and technologies to improve processes
• Ethical: Upholds ethical standards and integrity in all actions

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability and is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients going forward.

This is both an internal and external-facing role, focused on recruiting volunteers and developing initiatives that will streamline how we recruit and welcome new volunteers into our network of branches.

We are seeking an experienced volunteering officer, who has a strong background in both volunteer recruitment and project delivery. Experience in being part of a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills and have a positive ‘can-do’ attitude.

As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy that has already been prepared for you, you will work closely with our Volunteer Administration Officer and our Operations Manager to help REMAP support our branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 1/2 nights away for year-round events.

Working Hours: 22 hrs (pattern to be discussed)

Salary: 13,400 - £15,000 (actual salary), dependent on experience

Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.

Application Instructions

To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the job description and personal specification. 

We are a Disabled Confident employee.

Candidates who fail to follow the instructions will automatically be screened out of the selection process.

Closing date for Applications: 12th January 2026.

Interviews: Interviews for the role will be held on the week commencing 19th January 2026.

If you would like further information about the role, or have any questions, please contact Kelly, Operations Manager via the contact us information on the REMAP website.

JOB TITLE: Senior Volunteer Engagement Officer

DEPARTMENT: Foundation

LOCATION: Stamford Bridge

CONTRACT: Permanent

Chelsea Foundation: Founded in 2010, the Chelsea Foundation builds on over 120 years of Chelsea FC’s commitment to making a positive impact. We harness the passion, energy, resources and excellence of Chelsea FC to create opportunities across wellbeing, community, and futures. Driven by a mission to inspire change, we’re dedicated to empowering individuals and strengthening the communities around us to make a difference.

Job Function: To support the development and management of a high-impact volunteering programme at the Foundation

Closing date: 12th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

You’ll be: (Responsibilities):

• Designing implementing and evaluating a best-in-class staff volunteering programme which strengthens the Foundation and Club’s community impact.
• Acting as the main point of contact for the volunteer network (comprising Chelsea FC staff, Foundation staff and other stakeholders such as corporate partners and supporters).
• Working collaboratively across the Foundation’s Programmes, Fundraising and Club HR teams to identify volunteer needs and design appropriate roles and responsibilities.
•  Overseeing the engagement and training of volunteers, particularly those of our corporate partners, ensuring consistently positive experiences.
• Leading on coordinating, administering and facilitating smooth delivery of volunteering activities and engagements.
• Working with the Impact and Evaluation team to capture outcomes, analyse feedback and consistently improve the volunteering offer.
• Producing regular reports on volunteer engagement and impact for internal and external stakeholders.
• Ensuring all volunteering activity complies with health, safety, safeguarding and legal standards
• Maintaining accurate volunteer records and ensuring compliance with Data Protection requirements.
• Championing a culture of volunteering across the Club and Foundation, celebrating contributions, showcasing impact, and ensuring volunteers feel valued and motivated. 
• Providing additional support to the Fundraising team as and when required.
• Successful delivery of a high-quality volunteering programme that meets Foundation and Club objectives.
• Positive feedback from volunteers, partners and staff, with evidence of impact shared.
• Managing multiple work streams and requests, demonstrating good judgement to prioritise these.

You’ll have: (Experience)

 Experience:

• Experience in managing or coordinating volunteers, preferably within a charity, community or sport setting.
• A strong track record in successful project management and programme delivery.
• Experience building and managing relationships with diverse stakeholders, ideally including charity and corporate partners.
• Experience in effective administration and management of competing priorities.
• Strong organisational and administration skills, with excellent attention to detail.
• Excellent communication skills, able to engage and inspire a wide range of audiences.
• Ability to work independently and take initiative, which contributing as part of a team.
• Strong project management skills, able to manage multiple priorities, tasks, correspondence and deadlines.
• Professional, discrete and able to handle confidential information appropriately.
• Strong attention to detail with a high level of written and IT literacy (MS Office).

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. 

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

• Would you like the opportunity to lead an essential service assisting around 3,000 older residents each year?
• Do you love working collaboratively in a busy vibrant environment? 
• Could you contribute to the development of current and new activity to benefit older people?

Manage our Community Support Team at Age UK Sutton

The Community Support team is Age UK Sutton's front door service, providing regulated Information & Advice to the residents of Sutton.  The team support in excess of 3,000 people per year providing a mixture of light touch information provision through to long-term advice provision and casework. 

The service provides free, confidential and impartial information and advice to all older people and their families and carers.  We work with older people to identify their own goals, set priorities and create a shared action plan whilst maintaining high levels of customer care.

The Community Support Manager provides operational and supportive leadership for the team and has the opportunity to work on contract monitoring, strategic planning and development of the service. You will ensure all delivery requirements are met and to quality standards, be responsible for data management and embed and champion a person-centred approach where older people are suppported. 

We are looking for a supportive and engaged Manager who:

• Has experience of delivering or managing services in a front-line setting or who shows clear potential to move into a management role
• Can work on their own initiative, monitoring and meeting targets and problem solving
• Can develop and deliver a client journey to ensure effctive and efficient service provision, and has the ability to build relationships with other organisations
• Is able to support staff and volunteers in managing potentially emotionally charged and challenging situations

Training and development opportunities are available to all staff.   

Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply. 

Our volunteers are at the heart of everything we do at Richmond Borough Mind. They help us deliver a wide range of mental health services to our community, from counselling, Peer Group Network, Peer Support to Crisis support. Their dedication makes a real difference and we are committed to supporting them every step of the way.

We are seeking a passionate and proactive Volunteering Coordinator to ensure our volunteers feel valued, supported and inspired. In this role, you will:

· Identify and plan for the organisation’s volunteer needs.

· Lead on volunteer recruitment, induction and retention.

· Provide guidance, training and personal development opportunities — with a particular focus on supporting those with lived experience of mental health.

· Build strong relationships, fostering a positive and inclusive volunteer culture. 

About you
If you are a natural people-person who thrives on building connections, with experience in volunteer coordination and administration, and you have excellent communication and organisational skills, this role is for you.

This role requires flexibility and a willingness to travel within the Borough of Richmond. In return, you’ll join a dedicated team in a supportive environment where your work will have a tangible impact on people’s lives.

RB Mind offers:

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Interviews will be held soon after the closing date of Sunday 14th December.

About the opportunity
Working closely with the Corporate Partnerships Manager and wider Philanthropy Department, the Corporate Partnerships Coordinator will identify and cultivate fruitful partnerships with a range of small, medium and large businesses.
They will help maximise the potential of corporate and other organisations for funding, volunteer recruitment, and other philanthropic opportunities, to enable growth and sustainability for Action Tutoring. This will be achieved by securing and nurturing small to medium sized organisations to provide financial support for programmes. Additionally, the Corporate Partnerships Coordinator will engage with business to generate volunteers from across the country to deliver both online and face to face tutoring.

Deadline: Sunday, 4th January 2026
Interviews: The first interview round is scheduled online for 14th and 15th January 2026. A second in‑person round may follow, with the location based on the applicant’s address.
Start date: Ideally February 2026

Place of work: This is a flexible/hybrid role, and while you can be based anywhere in England, a willingness to travel to our London office is essential. The office address is 8-10 Fivefields, Grosvenor Gardens, London SW1W 0DH.
Contract and hours: Full-time fixed-term contract of 12 months. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Identify and persuade small to medium sized businesses to fund specific schools in Action Tutoring regions as part of a pilot of a ‘local champions’ scheme.
• Drive new applications from potential corporate volunteer tutors, ensuring a strong supply of high quality applications to meet growth targets in each region, for both face to face and online delivery.
• Generate regular reports and communicate updates to volunteer partners to demonstrate the value and impact of their volunteers and financial support.
• Support programme staff to develop local partnerships, through businesses and public sector links.
• Maintain accurate records of recruitment channels and relationships; use data to analyse the effectiveness of different recruitment channels, using this information to inform future work.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:
The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent relationship building and networking skills with the ability to communicate with and manage a range of different stakeholders.
• Ability to manage a varied workload and work on your own initiative.
• Highly organised, able to multitask and prioritise, and complete activities to a high standard; excellent time management skills.
• Enjoy using data and creativity to suggest improvements and inform your approach to work and partnerships.
• Able to demonstrate resilience when challenges arise.
• Strong verbal and written communication skills and interpersonal skills, able to effectively adapt communication depending on the audience.
• Confident public speaker; able to present well, both in-person and online, to a range of audiences, able to be persistent and persuasive when required.
• Is able to collaborate effectively with team members and external stakeholders.
• Open to new ideas and learning. You will be willing to adapt and grow with the development of the organisation and the Philanthropy team.
• Have high computer literacy; familiar with Microsoft Word, Excel, and PowerPoint (desirable).
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have: 

• Experience in managing or building partnerships/relationships with corporations (or other institutions/sectors e.g. Civil Service, universities or schools)
• Experience in corporate (or other) fundraising.
• Experience in a sales-based role.
• Experience in using databases.
• Evidence of an interest in education and/or the third sector.

About Us

The Woodfield Project is a vibrant, community-focused charity responsible for The Woodfield Pavilion - a beautifully refurbished sports pavilion located near the north-eastern corner of Tooting Bec Common. Today, the Pavilion serves as a lively community hub, offering events and activities that: support social wellbeing; bring the local community together; and encourage appreciation and care for the surrounding natural environment.

Purpose and scope of role

We are looking to recruit an enthusiastic and energetic Pavilion Manager with the skills and experience to help drive forward our mission of ensuring that the Pavilion serves as a vital resource for local communities and groups and to actively encourage participation from members and volunteers who share our passion for making a difference. The Trustee Board provides governance and strategic leadership for the charity. The Pavilion Manager will oversee the day-to-day running of the building and plan and deliver an engaging programme of community events and activities, as well as seeking to develop new activities. The role includes operational management, future planning and ensuring a sustainable income and membership base.

Deadline for applications: 14 January 2025.

For fulll details of the role and how to apply, see the attached job application pack. 

Severndroog Castle is a much-loved Grade II* listed historic site, saved by the community and now run by a passionate charity committed to heritage, learning, and local engagement. We are looking for an enthusiastic and people-focused Community and Volunteer Engagement Manager to join our small team and help shape the Castle’s future.

This role is one of two complementary part-time positions forming a collaborative partnership model. You will work closely with the Site and Operations Manager to ensure a joined-up, positive experience for visitors, volunteers, and community partners.

This is an exciting opportunity for someone who enjoys connecting with people, building community relationships, and creating memorable visitor experiences. You will lead our volunteer programme, develop partnerships, support events, and help ensure that Severndroog Castle remains a welcoming and engaging place for all.

• We’re looking for someone who:enjoys working with people, including volunteers, community groups, and visitors
• has experience in community engagement, volunteering, or heritage/cultural settings
• is warm, organised, proactive, and full of ideas to grow participation and outreach
• is a collaborative and supportive team player who thrives in a small organization

Working pattern:

20 hours per week, including some weekends. Hybrid working, with regular on-site presence, and a minimum of one Sunday per month on site.