Administration support jobs in Manchester

The Royal Medical Foundation (RMF) supports doctors and their families during times of crisis. When illness, bereavement or unexpected hardship turns lives upside down, we provide compassionate support and practical financial help to restore stability and dignity.

We are seeking a Caseworker to join our small, friendly team and play a vital role in supporting members of the medical community through some of the most challenging moments of their lives.

About the role

As a Caseworker, you will work directly with doctors and their families who are experiencing financial hardship and significant life challenges. You will offer a listening ear, assess individual circumstances with care and sensitivity, and help people access the financial assistance and wider support they need.

This is a role for someone who is person-centred, combines empathy with professionalism, and who is comfortable handling sensitive conversations alongside detailed casework and financial administration.

About you

You are likely to have experience within the advice, charity, social care or grant-giving sectors, and bring a strong understanding of:

• Welfare benefits, financial assessments and holistic signposting to wider support
• Safeguarding and data protection
• Supporting people through crisis with compassion and respect

You will also have:

• Excellent listening and communication skills
• Strong organisational and administrative ability
• Confidence working independently in a homebased role
• Sound judgment, integrity and emotional resilience

Working with us

This is a homebased role, with occasional travel (including attendance at Epsom College in Surrey 2-4 times a year). Equipment will be provided and you will need a suitable private workspace, reliable internet and phone access.

We offer:

• Flexible, part-time working (32 hours per week, Monday–Friday)
• 25 days’ annual leave (pro rata) plus bank holidays
• Pension scheme via the Pensions Trust
• Private health care scheme
• Regular supervision, training and the support of a small, friendly team
• The opportunity to do work that genuinely changes lives

How to apply

The RMF is based at Epsom College in Surrey.  Epsom College is managing the recruitment process on behalf of the RMF, therefore candidates are asked to complete an application form, which can be found on the Epsom College website (see link below for 'Redirect to recruiter'). Applicants should refer to the Recruitment, Selection and Disclosure policy on the Epsom College website, the content of which also applies to RMF job applicants, as well as the Job Description and Person Specification. 

The RMF is an equal opportunities employer that believes in equal opportunities for all, celebrates, and welcomes diversity. 

Interviews will be scheduled between 23 and 26 March 2026 and will consist of a 45 minute online interview via Microsoft Teams, and a 30 minute written test.

Global Acquisition Executive 

Remote | Full-time | Up to £30,000

Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia. We are on a historic journey to end bear bile farming and transform the lives of captive animals.

This is your chance to grow a global supporter community that creates real impact. Every new supporter you connect with expands our reach, strengthens campaigns, and brings us closer to a cruelty-free future.

We are looking for a Global Acquisition Officer to help attract new supporters through high-quality content that connects people to our mission and inspires action. Reporting to the Global Acquisition Manager, you’ll deliver multi-channel campaigns across global markets, including paid social, PPC and other digital channels. You’ll craft engaging digital content, design and optimise donation and landing pages, and track performance to continually improve results.

You’ll collaborate with teams across Individual Giving, Communications, Supporter Care, Data, Technology, and Insights and Programs to bring stories to life and run campaigns that motivate supporters to act. You’ll also contribute to wider Acquisition programs, from DRTV and cold mailing to digital lead generation.

This role is ideal for someone early in their digital fundraising or marketing career who is organised, analytical, and creative. You’ll thrive if you bring a data-driven approach with experience in testing and optimising campaigns and turning innovative ideas into measurable results.

If you have 1–2 years’ experience in digital fundraising, direct marketing, individual giving, or a similar role, and are excited by the chance to grow a supporter base that fuels campaigns with real-world impact, we’d love to hear from you.

Closing date: 13th March 2026

Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on on our website.

About This Job

Are you passionate about shaping modern digital platforms and delivering secure and reliable services at scale? As the M365 Engineering Lead within Cadet Digital Services, you will play a central role in designing, developing and improving the CadetNET Microsoft 365 environment that supports tens of thousands of cadets and volunteers across the United Kingdom.

You will lead the M365 Squad and guide the technical direction of the CadetNET platform, ensuring it remains secure, governed correctly and aligned with Defence and public sector standards. You will work closely with the Product Owner to plan roadmaps, manage migration activity and support the onboarding of multiple cadet organisations into a single shared platform.

In this role you will oversee identity, security, compliance, collaboration tools and core platform services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID and Intune. You will shape architectural decisions, set engineering standards and provide day to day leadership to engineers and administrators who maintain the tenancy.

If you enjoy leading technical teams, solving complex challenges and delivering a robust cloud platform that enables real collaboration, this role offers an exciting opportunity to influence the future of digital services across the Cadet Forces.

Responsibilities

· Lead the technical delivery of the CadetNET Microsoft 365 tenancy across its full lifecycle.

· Develop the CadetNET platform strategy in line with CDS product strategy.

· Provide day-to-day leadership for the M365 Squad, setting priorities.

· Oversee the architecture of the CadetNET tenancy, including identity, security, networking, governance, and compliance.

· Work closely with the Product Owner to shape roadmaps, migration plans, and phased onboarding of cadet forces and user cohorts.

· Lead technical decision-making on tenant configuration, identity models, device management, security tooling, and information protection.

· Ensure compliance with MOD standards for security, accreditation, data protection, and Secure by Design.

· Establish and maintain platform standards for configuration, automation, documentation, and operational support.

· Oversee tenant configuration, user onboarding, domain management, and service configuration for Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID, and Intune.

· Represent the M365 platform in wider CDS technical, security, and architecture forums.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

• Flexible working arrangements (you agree a working pattern with your line manager).
• Personal Accident Insurance, including loss of earnings cover and death benefit.
• 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
• A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
• Good leave allowances (which are offered pro-rata for part time staff):
  • 20 days annual leave plus Bank Holidays.
  • Additional privilege leave, on set days each year, such as between Christmas and New Year.
  • An additional five days of volunteering leave.
• Support for qualifications and personal development.
• Employee Assistance Programme.
• Season ticket loan.
• Railcard (if you are eligible)
• A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Friday 20th March 2026.

Interviews will be held in person during the week commencing Monday 13th April 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Family Education Trust is recruiting a Development Manager to turn evidence-led research into real-world impact for families across the UK. This is a rare opportunity to build a fundraising function from the ground up inside a respected policy organisation - with the autonomy to do it your way.

About the role

You will build and lead FET's income growth function, securing near-term unrestricted income while developing durable fundraising capacity. Your core focus is establishing a new major donor and mid-value programme and delivering a high-performing trusts and foundations pipeline.

We have streamlined administrative responsibilities so you can concentrate on what matters: income growth and donor relationships. You will work closely with our Communications Manager, who produces copy and assets for your fundraising brief.

What we are looking for

We need someone with recent, hands-on fundraising experience in a mission-led organisation who has built income, not just maintained it. Experience building a major donor pipeline is essential, along with trusts and foundations competence. You must have genuine personal alignment with FET's mission and established public positions on family policy.

The details

Salary: Up to £40,000, with flexibility for an exceptional candidate Location: Home-based, with UK travel as required Contract: Full-time, permanent Hours: 37.5 per week Annual leave: 25 days plus bank holidays Pension: 5% employer contribution via salary sacrifice Closing date: 9am Monday 16 March 2026 

How to apply

Please read the full job description and person specification (attached) and send a CV and covering letter by 9am Monday 16 March 2026. Your covering letter should explain how you meet the essential criteria set out in the person specification.

Location - Remote · United Kingdom (multiple locations)

Suffolk · Essex · Lincolnshire · Norfolk · Cambridgeshire - Homebased in East Region of England

About the role

This is an excellent opportunity to join a small, dedicated team delivering a specialist service to service leavers and their families.

We are looking for an enthusiastic and passionate Mentor Manager to join our mentoring service, supporting both SSAFA beneficiaries and our network of volunteer mentors.

In this role, you will act as the operational point of contact for your area of responsibility, managing and recording the work of volunteer mentors. You will conduct specialist needs assessments for potential beneficiaries and monitor, support, and review mentoring relationships through regular engagement with volunteers. You will also brief, present to, and coordinate the involvement of key stakeholders across your area of responsibility.

This is a home‑based role with extensive travel across the East Region of England.

Please refer to the Area of Responsibility map for further details.

About the team

You will be joining a small, well‑established, and dedicated team covering the whole of the UK. With regular team meetings and a range of communication channels, you will receive ongoing support, training, and mentoring. Although we operate remotely, we are a closely connected team whose collaboration, commitment, and shared purpose drive our success.

About you

We are seeking an exceptional candidate who thrives on challenge—someone determined, highly motivated, and able to build strong relationships and a positive reputation across the region while working from home. You will be confident communicating with a wide range of stakeholders and comfortable balancing teamwork with the ability to work independently under your own initiative.

Ideally, you will have experience managing a large geographic area, along with excellent communication and IT skills, including strong proficiency in MS Office 365 and database systems.

Experience in volunteer management, with a willingness to learn and a genuine passion for making a difference are essential.

An understanding of the Armed Forces and ex‑Forces community would be beneficial, but it is not a requirement.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

How to apply

For more information and to apply, please click on the Apply button. If you have any queries or would like to speak to someone about this role, please contact Clare Bain for an informal discussion.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 03 March 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Interviews: TBC

Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)

Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.

Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.

We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.

Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.

We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.

If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.

Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on our website.

About the role

Our Mentoring Service Coordinator plays a central role in ensuring that our mentoring support for serving personnel, veterans and families runs smoothly, safely and effectively every day.

This is a key operational position at the heart of our mentoring pathway — the first point of contact for enquiries, a reliable source for guiding cases through the system, and the person ensuring that quality, consistency and safeguarding remain at the forefront of everything we do.

This role is vital in coordinating the entire volunteer journey – from recruitment and onboarding through to training, compliance and offboarding – ensuring every mentor enjoys a positive, well‑supported and consistent experience throughout their time with the service.

You will act on behalf of the Service Manager in day‑to‑day operations and during periods of absence, ensuring continuity and confidence across the service.

About the Team

You will be joining a small, well‑established, and dedicated team covering the whole of the UK. With regular team meetings and a range of communication channels, you will receive ongoing support, training, and mentoring. Although we operate remotely, we are a closely connected team whose collaboration, commitment, and shared purpose drive our success.

About you

You’ll be confident working with sensitive, complex and sometimes emotional situations, drawing on sound knowledge of safeguarding, confidentiality and GDPR to ensure every interaction is handled safely and appropriately. Accuracy matters in this role, so you’ll take pride in maintaining high‑quality data and applying robust quality‑assurance processes to support safe, consistent service delivery.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

You’ll have experience of working with volunteers or volunteering yourself, and understand what good volunteer practice looks like — from recruitment and induction through to ongoing support, management and recognition. Strong communication skills will enable you to build positive relationships with a wide range of people, whether internal colleagues, external partners, beneficiaries or volunteers.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

How to apply 

For more information and to apply, pease click Apply. If you have any queries or would like to speak to someone about this role, please contact Clare Bain for an informal discussion.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 03 March 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: TBC

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Axial spondyloarthritis (axSpA) is a painful, lifelong inflammatory condition affecting around 1 in  people. Despite this, awareness remains low and diagnosis is often delayed.

ASIF brings together 60 patient organisations across 48 countries to raise awareness, strengthen patient voices and improve understanding of axSpA globally. We are a small, fully remote team who care deeply about the work we do and about working supportively and collaboratively with one another.

We are now looking for an organised, proactive and thoughtful Project Co-ordinator/ Operations Assistant to help us deliver a major international online research study, while also supporting our wider activities.

This is an opportunity to be part of something meaningful - research that will help shape advocacy, awareness and understanding for people living with inflammatory arthritis around the world.

The Role

Your time will be split approximately:

• 70–80% supporting an ambitious international research project·
• 20–30% supporting ASIF’s wider operations

You will work closely with our Project Manager, international member organisations and scientific partners to support all stages of the study, from set-up and ethics submissions through to recruitment, reporting and sharing findings globally.

Alongside this, you’ll help with events, communications and general organisational support, because in a small team, we all contribute where needed.

About You

We’re looking for someone who:

• Has experience supporting research projects (ideally in healthcare or epidemiology)
• Is highly organised and comfortable managing detailed documentation
• Communicates clearly and confidently in English         
• Is proactive, reliable and solutions-focused
• Is comfortable working remotely and independently
• Enjoys collaborating with people from different countries and cultures
• Understands what it means to work in a small organisation; flexible, supportive and hands-on

Most importantly, you’ll be someone who takes pride in doing careful, thoughtful work that contributes to real-world impact.

Key Information
Location: Fully remote (preferably within 2 hours of GMT)
Salary: £35,000–£40,000 per annum
Hours: 37.5 per week (flexible working)
Contract: 18 months (extension subject to funding)
Closing date: 11 March 2026
Interviews: First interviews, 18/19 March (online)

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

The Community Fundraising Officer is an exciting role at MDUK, that will sit within the Fundraising Team. 

In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life. 

About You: 

You'll be an integral member of the Events and Community Fundraising Team.

You'll work closely with a team of field-based colleagues providing support, ensuring the growth of income and development of long-term relationships with supporters.

You'll need to travel within the region. 

You'll be required to meet with our supporters, the wider team and assist at events throughout the year (this may include some evenings and weekends)

Values and behaviours:

​

• A positive attitude and approach that reflect the charity’s values.
• Seek opportunities to contribute to the development of the charity.
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
• Always demonstrate role model behaviour.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund ground-breaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: This role is home based within the West Midlands, Wales and South West region and travel will be required across this region with occasional travel to Head Office based London, SE1

Closing date: 27th February 2026 

Please download the job description to see full role responsibilities

About Care4Calais

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the Role

Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.

The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations. 

Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.

Key Responsibilities

• Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.

• Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.

• Liaise with the public via email by responding to new incoming enquiries.

• Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.

• Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.

• Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.

Person Specification

Essential Criteria:

• Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees

• Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively

• Strong written communication skills

• Excellent written and spoken proficiency in English

• An eye for detail

Desirable Criteria:

• Administrative and/or communications work experience

• Having an understanding of GDPR

• Experience working with teams from diverse cultural backgrounds

Diversity and Inclusion

Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.

As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.

We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.

Application process:  Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.

Closing Date:  This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.

Interviews:  Will take place on a rolling basis, so we encourage you to apply early.

A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years. 

We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.

You will work  with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.

You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children. 

You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker– however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related enquiries becomes second nature

· Co-ordinate and action messages in the Patient Services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain Patient Services documentation and make sure details are updated with clear and concise information

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on charity websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / patient stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day planning and organisation of the fundraising activities and responding to enquiries.

· Support Patient Services Manager with administrative tasks/requests

Person specification:

- Sufficient healthcare knowledge and empathy when managing enquires

- Excellent verbal and written communication skills

- Excellent attention to detail and accuracy

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Professional, methodical and thorough approach to work with a friendly and polite manner

- Ability to work on own initiative as well as part of a team

- Full Driving Licence with access to a vehicle

- Educated to GCSE level minimum

The Volunteer Pogramme Manager will be responsible for the programming, planning, organisation, administration and delivery of HOME’s Volunteer Programme, which aims to:

• Provide a diverse range of people with the opportunity to develop skills and improve their wellbeing within the unique environment of a creative contemporary arts centre

• Develop employability and emotional intelligence skills

• Contribute to developing future talent within the cultural sector

• Diversify HOME’s workforce

Main Duties

• Collaborate with staff across the organisation to champion, programme, plan, organise and deliver HOME’s Volunteer Programme.

• Recruit, monitor, rota and support volunteers. Organise inductions and training for all volunteers. Ensuring they are appropriately trained and matched to roles and that volunteers with additional needs are supported.

• Oversee communications to all volunteers ensuring they have all information needed to succeed in their role, including sending a weekly newsletter and providing role briefing information.

• Work closely with Engagement team members to ensure that opportunities are targeted towards participants, partners and groups we are working with where appropriate.

• Work with the Customer Service Team to ensure appropriate staff are trained and/ or supported to enable them to support and develop volunteers.

• Ensure appropriate staff are kept aware of best practice in relation to volunteering and of any changes in legislation that relate to this strand.

• Develop pathways for the personal development of volunteers we work with at HOME, supporting them in their endeavors beyond our programmes.

• Develop strategic partnerships and relationships to ensure HOME’s programme and associated opportunities reach out across the city and into the other 9 boroughs of Greater Manchester.

• Work with Communications staff to ensure suitable publicity and other promotional material is produced and distributed to promote the Volunteer Programme.

• Manage and control the Volunteer Programme budget in liaison with the Director of Audiences, and to assist in raising additional financial support when necessary.

• Maintain monitoring as well as record keeping systems to evaluate work and prepare material for the written reports for HOME's Board and funders.

• Represent HOME at relevant conferences and events and be an advocate for this programme of work internally, locally, regionally and nationally.

• Ensuring that all individuals who are legally required to undertake a DBS check are vetted before beginning relevant activity.

• Work collaboratively and supportively as a member of HOME, playing a key role in developing and delivering an integrated, inclusive, vibrant and creative programme of work.

• Ensure that all quarterly and annual reporting is completed on time and in full.

Additional duties

• Perform all tasks in line with HOME's commitment to providing the widest employee access.

• Take part in working groups & training sessions as required.

• Be an advocate and ambassador for HOME.

• Uphold and follow values and GMAC policies, particularly those around diversity, environmental sustainability, access, safeguarding, H&S & GDPR.

• Keep up to date with financial, administrative and operational best practice.

• Undertake any additional duties within the scope of the role as requested by the Director of the department or CEO.

• Work evenings and weekends if required.

• Undertake national and international travel if required.

This is not an exhaustive list of duties and HOME’s management may, at any time, allocate other duties which are of a similar nature or level. 

Forest Peoples Programme is seeking two Programme Assistants to provide vital administrative, logistical, and project support, helping Indigenous Peoples and forest communities secure their rights and protect their forests. 

About Forest Peoples Programme

Forest Peoples Programme (FPP) is an international NGO that has been working with Indigenous Peoples and forest peoples for 35 years since it was established in 1990. As of 2026, we work in 18 countries across South and Central America, Africa and Southeast Asia, with over 50 partners based in the tropical forest belt. We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.

Working at local, national and global levels FPP supports Indigenous Peoples and forest peoples to effect change from the bottom up – grounded in struggles to advance the enjoyment of their rights and seek remedy for violations. At the same time, we work to ensure the voices and priorities of Indigenous Peoples and forest peoples shape national and international law and policy – e.g. relating to business and human rights, climate, and biodiversity – so that resulting regulatory and market reform better serves and respects their rights.

Role summary

The work of Forest Peoples Programme (FPP) is organised via three core programmes, each of which is led by a Programme Coordinator. The Programme Assistant position provides a broad support function for the Programme Coordinator, principally in relation to administrative and logistical support, as well as supporting programme and project monitoring and management (including some financial management). Programme Assistants need to be able to work at pace on multiple different tasks concurrently; to be proactive and take initiative under broad direction; to be able to work directly and respectfully with Indigenous Peoples and forest peoples and their organisations; and to be able to write well, taking notes and distilling information in English (and ideally also in a second relevant language).

Responsibilities

• Contribute to development and tracking of the Programme’s work, including key dates, deliverables and actions, and help maintain internal knowledge management systems and channels.
• Support Programme and sub-programme team meetings, including organising meetings, drafting agendas, taking minutes, and monitoring and following up on action points.
• Support the Programme Coordinator and other programme colleagues in communications with grant partners, donors and other parties, including liaising with partners and programme colleagues to prepare Partnership Agreements, Letters of Agreement, and consultancy contracts (from templates).
• Work with the Programme Coordinator and the finance team to track expenditure across relevant programme budgets, monitor progress (including spend) on key projects within the programmes, track key donor reporting deadlines and help compile and submit narrative and financial reports to donors.
• Support fundraising, including compiling and checking grant applications.
• Support finalisation of publications and communications.
• Assist in planning, preparation and organising of events, workshops or meetings, working closely with FPP’s admin/logistics and finance teams, and supporting the attendance and participation of partners and staff at other national and international events. Accompanying programme colleagues on international trips and meetings to lend a hand where needed.
• Provide (where able) or facilitate access to, remote (and potentially also in-country, as needed) capacity building support to local partners in relation to project management, finance, planning, reporting, computer/IT skills, communication and procedures, monitoring and evaluation etc.
• Act as a port of call for programme staff seeking programme or project information or information about wider organisational policies and processes.
• Support the tracking of impacts against an established Monitoring, Evaluation, Accountability and Learning (MEAL) framework, working with programme colleagues to assemble and systematise information.
• Participate in FPP meetings and staff sharings (online or in person) and attend FPP’s Annual General Meeting.
• Other tasks incidental to these or otherwise as agreed with the line-manager.

Person specification

Essential experience

• Experience of working in the not-for-profit sector, ideally with an international focus
• Experience with project administration and logistics work, supporting fundraising and donor reporting, and supporting meetings and events.
• Experience of supporting financial management of grants and projects, including drafting and monitoring large and complex budgets.

Desirable experience 

• Experience of working in FPP’s niche (or related), including with Indigenous Peoples, forest peoples, and global south organisations and/or networks
• Experience of working in the geographical regions were FPP works
• Experience of remote working, particularly with people from different cultures
• University degree in a subject relevant to the work of FPP

Essential skills and qualities

• Highly proficient in written and spoken English
• Ability to work effectively, sensitively and proactively as part of a multi-cultural, dispersed team of FPP staff and partners to achieve shared objectives.
• Excellent communication skills and ability to build healthy working relationships both internally with colleagues and externally (including with partners from global south, remotely and in person)
• Proven organisational and time management skills with the ability to work under pressure and to multiple deadlines, and the flexibility and agility to respond to multiple and evolving priorities and timelines
• Alignment with the vision, mission and core principles of FPP’s work
• Excellent writing skills, including the ability to synthesise information from various sources and express it concisely
• Availability to travel overseas for 1-2 weeks at a time (likely no more than 2-3 times per year, if at all)
• Strong skills in Microsoft applications, including in particular Word and Excel

Desirable skills and qualities

• Fluent or highly proficient (professional working level) in one or more of the following languages: French, Spanish and/or Bahasa Indonesia
• Understanding of human rights and Indigenous Peoples
• Working knowledge of the themes relevant to FPP work, e.g. environment governance, responsible finance, and gender justice.

We encourage candidates to apply who do not strictly meet all the criteria listed above and yet are confident in their transferable skills. We value individuals who demonstrate commitment to FPP’s vision, mission and core principles, motivation to learn, and the potential to thrive in the role. When reviewing the specified essential and desirable qualities, remember that relevant experience can be demonstrated through academic studies, work experience (paid or voluntary), lived experience, skills, and achievements from any area of your life that relates to this role.

FPP is unable to sponsor visa applications for this role.